Clarke Karcher Diversey

Case Studies & White Papers

Case studies & white papers for the cleaning professional


Software: Cavalier Services Wins 5 Million Square Foot Facility With New Software

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Cavalier Services, Inc., Fairfax, Va., is a building service contractor, founded on the values of quality, integrity, respect and trust. Cavalier's inexorable drive to exceed customer expectations through analysis and problem solving made CleanTelligent, Provo, Utah, a natural fit for their operations.

Commitment to performance management systems and technology recently distinguished Cavalier from the competition in a contract bid for a five-million square foot facility. Linda Pendergrass, Cavalier's performance management director, shares the story:

“The client was looking for a company that was 'doing things differently.' They wanted a tool that would provide them with information about their tenants. CleanTelligent's reporting system made it possible for them to obtain that information. The client was amazed with Cavalier's combination of CleanTelligent and other leading edge systems. In the end, Cavalier won the contract.”

Cavalier has been in the cleaning business for over 30 years. Their high-quality service has made them an industry-standard name where they serve in Delaware, Maryland, Virginia, D.C., Pennsylvania and the Carolinas.

Cavalier is committed to continuous improvement through ongoing training and leadership in major industry and professional organizations like AOBA, ASTD, ASQ, BOMA, BSCAI, CABSC, IFMA, and SHRM. Executives and Managers are encouraged to strive for professional competence in their particular disciplines. Cavalier Executives and Managers hold the following certifications: Registered Building Service Managers and Certified Building Services Executives through BSCAI and Certified Quality Manager through the American Society for Quality (ASQ).

With their amazing focus on customer service and employee satisfaction, continued success is expected for Cavalier and CleanTelligent throughout the east.



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