Celebrating BSCAI's 60th Anniversary eBook
Recognizing the 2026 Reader Choice Award Winners
2026 Emerging Leader Award
How Surfactant Use is Expanding in Commercial Cleaning
Boost Cleaning Efficiency and Sustainability in Just 40 Minutes
sponsored
Thursday, Oct. 18
8:30 a.m. – 9:45 a.m.
Keynote Address: The Voice of a Generation
Speaker: Tom Brokaw
Legendary American news icon Tom Brokaw has covered elections, summits, wars, political turmoil, and major news events of every description. In his keynote address, he will provide in-depth analysis of the important economic, political, and social issues in the headlines — and the people behind them — to help jan/san distributors, building service contractors and in-house service professionals understand how world events are shaping the cleaning industry.
10:30 a.m. – 11:15 a.m.
Put the PRO in Professionalism
Speaker: Anthony Trombetta
Cleaning affects the health of building tenants, visitors and the janitors themselves. This session will highlight a few simple ideas to help improve the image of the cleaning staff and operations in the eyes of building occupants.
11:30 a.m. – 12:15 p.m.
Sourcing Green: Insights From Industry Leaders
Speaker: Panel Discussion
Green cleaning has raised awareness of cleaning’s impact on the health and well being of building occupants. In this session, a panel of industry leaders will share their own experiences regarding green’s connection with cleaning for health.
12:30 p.m. – 1:15 p.m.
Update on the Growing Residential Cleaning Industry
Speaker: Panel Discussion
ARCSI President Daron Tandberg leads a panel of residential cleaning experts in an update on the rising professionalism and growth of the residential cleaning industry. Learn how to receive customer appreciation for proficient service.
1:30 p.m. – 2:15 p.m.
Leadership and Business: How to Be a Point Guard For Your Company
Speaker: B.J. Armstrong
Get inspired by the former NBA player on the Chicago Bulls “dynasty team” and current NBA player agent in this session on becoming a dynamic leader for your company.
Thursday Seminars
Thursday, Oct. 18
8:30 a.m. – 9:45 a.m.
Keynote Address: The Voice of a Generation
Speaker: Tom Brokaw
Legendary American news icon Tom Brokaw has covered elections, summits, wars, political turmoil, and major news events of every description. In his keynote address, he will provide in-depth analysis of the important economic, political, and social issues in the headlines — and the people behind them — to help jan/san distributors, building service contractors and in-house service professionals understand how world events are shaping the cleaning industry.
10:30 a.m. – 11:15 a.m.
Put the PRO in Professionalism
Speaker: Anthony Trombetta
Cleaning affects the health of building tenants, visitors and the janitors themselves. This session will highlight a few simple ideas to help improve the image of the cleaning staff and operations in the eyes of building occupants.
11:30 a.m. – 12:15 p.m.
Sourcing Green: Insights From Industry Leaders
Speaker: Panel Discussion
Green cleaning has raised awareness of cleaning’s impact on the health and well being of building occupants. In this session, a panel of industry leaders will share their own experiences regarding green’s connection with cleaning for health.
12:30 p.m. – 1:15 p.m.
Update on the Growing Residential Cleaning Industry
Speaker: Panel Discussion
ARCSI President Daron Tandberg leads a panel of residential cleaning experts in an update on the rising professionalism and growth of the residential cleaning industry. Learn how to receive customer appreciation for proficient service.
1:30 p.m. – 2:15 p.m.
Leadership and Business: How to Be a Point Guard For Your Company
Speaker: B.J. Armstrong
Get inspired by the former NBA player on the Chicago Bulls “dynasty team” and current NBA player agent in this session on becoming a dynamic leader for your company.
posted on 7/30/2012