sponsored
Thursday, Oct. 18
8:30 a.m. – 9:45 a.m.
Keynote Address: The Voice of a Generation
Speaker: Tom Brokaw
Legendary American news icon Tom Brokaw has covered elections, summits, wars, political turmoil, and major news events of every description. In his keynote address, he will provide in-depth analysis of the important economic, political, and social issues in the headlines — and the people behind them — to help jan/san distributors, building service contractors and in-house service professionals understand how world events are shaping the cleaning industry.
10:30 a.m. – 11:15 a.m.
Put the PRO in Professionalism
Speaker: Anthony Trombetta
Cleaning affects the health of building tenants, visitors and the janitors themselves. This session will highlight a few simple ideas to help improve the image of the cleaning staff and operations in the eyes of building occupants.
11:30 a.m. – 12:15 p.m.
Sourcing Green: Insights From Industry Leaders
Speaker: Panel Discussion
Green cleaning has raised awareness of cleaning’s impact on the health and well being of building occupants. In this session, a panel of industry leaders will share their own experiences regarding green’s connection with cleaning for health.
12:30 p.m. – 1:15 p.m.
Update on the Growing Residential Cleaning Industry
Speaker: Panel Discussion
ARCSI President Daron Tandberg leads a panel of residential cleaning experts in an update on the rising professionalism and growth of the residential cleaning industry. Learn how to receive customer appreciation for proficient service.
1:30 p.m. – 2:15 p.m.
Leadership and Business: How to Be a Point Guard For Your Company
Speaker: B.J. Armstrong
Get inspired by the former NBA player on the Chicago Bulls “dynasty team” and current NBA player agent in this session on becoming a dynamic leader for your company.
Thursday Seminars
Thursday, Oct. 18
8:30 a.m. – 9:45 a.m.
Keynote Address: The Voice of a Generation
Speaker: Tom Brokaw
Legendary American news icon Tom Brokaw has covered elections, summits, wars, political turmoil, and major news events of every description. In his keynote address, he will provide in-depth analysis of the important economic, political, and social issues in the headlines — and the people behind them — to help jan/san distributors, building service contractors and in-house service professionals understand how world events are shaping the cleaning industry.
10:30 a.m. – 11:15 a.m.
Put the PRO in Professionalism
Speaker: Anthony Trombetta
Cleaning affects the health of building tenants, visitors and the janitors themselves. This session will highlight a few simple ideas to help improve the image of the cleaning staff and operations in the eyes of building occupants.
11:30 a.m. – 12:15 p.m.
Sourcing Green: Insights From Industry Leaders
Speaker: Panel Discussion
Green cleaning has raised awareness of cleaning’s impact on the health and well being of building occupants. In this session, a panel of industry leaders will share their own experiences regarding green’s connection with cleaning for health.
12:30 p.m. – 1:15 p.m.
Update on the Growing Residential Cleaning Industry
Speaker: Panel Discussion
ARCSI President Daron Tandberg leads a panel of residential cleaning experts in an update on the rising professionalism and growth of the residential cleaning industry. Learn how to receive customer appreciation for proficient service.
1:30 p.m. – 2:15 p.m.
Leadership and Business: How to Be a Point Guard For Your Company
Speaker: B.J. Armstrong
Get inspired by the former NBA player on the Chicago Bulls “dynasty team” and current NBA player agent in this session on becoming a dynamic leader for your company.
posted on 7/30/2012