Trade Show Floor Education

These education sessions will be held at the ISSA Education Theatre, booth 3669, right on the show floor.

WEDNESDAY, OCT. 17

10:30 a.m.-11:15 a.m.
Process Cleaning For Healthy Schools/Facilities
Speaker: Rex Morrison
Raise worker productivity, lower costs, and create healthier environments through a unique management-based cleaning system.

11:30 a.m. – Noon
Foodservice Sanitation
Speaker: Brian J. Hill
Learn why scheduled cleaning, maintenance, and routine procedures are vital in the elimination of cross contamination in a food service establishment. This session will also cover personal hygiene, procurement and storage practices, effective cleaning procedures, and an overview of cleaning chemicals.

12:30 p.m. – 1:15 p.m.
Four Steps to Floor Care and Maintenance
Speaker: Richard Bodo
Provide the value facility executives are looking for when you incorporate the four phases of proper floor maintenance. This microsession will cover preventative maintenance, daily maintenance, interim maintenance, and restorative maintenance.

1:30 p.m. – 2:15 p.m.
K-12: Your Business Case for Better Funding
Speaker: Jeff Campbell
Learn the six key principles that service providers need to use to create value and improve funding opportunities. This microsession will focus on the importance of being able to speak the school district language, understand what the research says, promote how cleaning leads to healthier and safer school environments, understand total cost of ownership as it relates to cleaning, maximize return on perception (ROP), and create customers-for-life by exceeding expectations.

2:30 p.m. – 3:15 p.m.
The Power of Positive Presence: Cash in Your Idea$
Speaker: Don Aslett
You know how good you are, but do know your customers? Discover ways to raise your visibility, highlight the benefits you are providing every single day, and remind customers why you are worth what they pay. Then get ready to share your best ideas for the chance to earn cold, hard cash — on the spot — in this lively session about the value of positive presence and brilliant problem solving.

3:30 p.m. – 4:15 p.m.
What can WBE Certification Do For You?
Speaker: Deon Crayton
Find out why obtaining the WBE (Woman Business Enterprise) certification is an important business development strategy for women business owners. The intent of this program is to encourage procurement officers to utilize women-owned firms at a higher level in both the number of firms awarded contracts and the dollar amounts awarded to them.

THURSDAY, OCT. 18

10:30 a.m. – 11:15 a.m.
Put the PRO in Professionalism
Speaker: Anthony Trombetta
Cleaning affects the health of building tenants, visitors and the janitors themselves. This session will highlight a few simple ideas to help improve the image of the cleaning staff and operations in the eyes of building occupants.

11:30 a.m. – 12:15 p.m.
Sourcing Green: Insights From Industry Leaders
Speaker: Panel Discussion
Green cleaning has raised awareness of cleaning’s impact on the health and well being of building occupants. In this session, a panel of industry leaders will share their own experiences regarding green’s connection with cleaning for health.

12:30 p.m. – 1:15 p.m.
Update on the Growing Residential Cleaning Industry
Speaker: Panel Discussion
ARCSI President Daron Tandberg leads a panel of residential cleaning experts in an update on the rising professionalism and growth of the residential cleaning industry. Learn how to receive customer appreciation for proficient service.

1:30 p.m. – 2:15 p.m.
Leadership and Business: How to Be a Point Guard For Your Company
Speaker: B.J. Armstrong
Get inspired by the former NBA player on the Chicago Bulls “dynasty team” and current NBA player agent in this session on becoming a dynamic leader for your company.

FRIDAY, OCT. 19

10 a.m. – 11:15 a.m.
Leadership and Vision to Drive a Customer Focused Culture
Speaker: Janelle Brittain
This internationally know Executive Coach will teach lessons of leadership, communication and strategic thinking to help attendees create opportunities with the greatest potential for success. Also during the session, attendees will find out which exhibitors won the ISSA Best Customer Service Awards.

posted on 7/30/2012