Job Requirements Of An Area Manager

The position of Area Manager is a highly trustworthy position responsible for assuring that all contracts are performed at the level described in the Scope of Work and the customer’s expectations.

The Area Manager works in conjunction with the Division Operations Manager, the Quality Control/Training Manager and the Training Supervisor to assure that employees are adequately trained in the safest way of job procedures. Job responsibilities include:

• Is responsible for budgets, P & L statements, quality control, staffing, training, work assignments and time cards.

• Quality control requires regular written on-site inspections conducted with Site Supervisor and/or customer

Responsible for determining necessary staffing levels to satisfy Scope of Work while remaining within budget.

• Requires a satisfactory working knowledge in all major areas of building maintenance, including restroom sanitation, office cleaning, carpet care, hard floor care, equipment operation and maintenance, chemical knowledge, MSDS and safety.

• May be required to attend scheduled training sessions conducted by the Division Operations Manager and/or Quality Control/Training Manager.

• Certification and participation in BSCAI, CMI, ISSA, or IEHAI may be required for continued employment and promotions.

• Ability to fill out clear, legible written reports, quality control inspections, Purchase Order request, employee evaluations, inventory reports and other forms as needed.

• Expertise in communicating complex tasks in a simple format to line workers and supervisors.

• Ability to read, write and possibly type forms, directions, emails and other communications.

• Ability to read, comprehend, and implement the Scope of Work for a contract and communicate that knowledge to Site Supervisor and workers.

• Working knowledge of computer software including spreadsheets, word processing and other products used in managing accounts.

• Capacity to substitute for absent Site Supervisor on short notice.

• Other duties as directed by the Vice President – Service Contracts Division.

This position requires a high level of communication skills related to training line workers and supervisors, as well as relating positively to workers.  A high school diploma (or GED) is required, with preference given to a college degree.  On the job experience will be favorably considered.  Requires high standards and the ability to correct deficiencies in a timely manner.  The goal should be a constant improvement in overall performance at each contract while operating within budget guidelines.

Qualified persons will have a minimum of two years experience successfully operating in a similar capacity with an organization with a staff of at least 25 FTEs or PT combined and dollar value over $100,000.00.  Please note that your requirements may vary from these suggested duties.

Your comments and questions are always welcome.  I hope to hear from you soon.  Until then, keep it clean…..

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or CTCG50@comcast.net.