Adapting To New Innovations

A reader writes: “I came across your articles and like a lot of what I read other than you always seem to push new technologies over what is tried and true. Your response would be appreciated?”

Thanks for your candor. You did not clarify “tried and true” which is probably where we differ. First, of all, you and I are about the same age and probably struggle with the flood of new technologies in not only the custodial world but also our personal lives. I still struggle with all the new communication systems and find it difficult to determine where to focus my time and energy. After a long day at work, the last thing I want to do is spend more time on the various websites. Almost all currently accepted technologies were once new and questionable. Please remember that at one time paste wax was challenged by water-based floor finishes. Low speed floor machines (175 RPM) were challenged by high-speed burnishers (2,000 RPM). Steel wool and red floor pads were challenged by high-speed systems.

As to new technologies, I admit to having been scammed more than once by products and processes that guaranteed the dawn of a whole new world only to be disappointed when it flopped. I remember a UV coating that would never need to be removed and would always look great if, and only if, you followed a very complicated regimen that required certain pH products be used. When the product was applied incorrectly on a poorly prepped floor, it came up in patches here and there due to poor adhesion. Removal was expensive and a disaster. Buyer beware is the best approach.

I am certainly open to new processes and products that can improve productivity, protect the environment and provide a safer workplace for custodians. Eventually they will become the tried and true for the next generation.

Your comments and feedback are always appreciated. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or CTCG50@comcast.net.