Every time a worker is hired and then leaves within the first six months they can cost the company’s bottom line.  Many of the costs are hidden due to the day to day operations of a BSC.  Hidden costs include advertising for the position, processing applications, conducting background checks, lost productivity, duplicate training and other lost resources, etc.

Although people leave for many reasons, pay is not usually at the top of the list.  In fact, if the environment is positive and the pay is competitive, most new hires will stay because they like the job.  Location, travel, stressful situations can have a negative impact on a person’s attitude and cause them to look elsewhere.

Many times, the first 30 minutes is the most important in establishing a bond with a new hire.  Unfortunately, this time is often wasted in on the new hire and they either get a wrong impression of the company or begin to have second thoughts.  Most progressive companies will have a check list or track for new hires so everyone’s time is well spent from the very start.

Actions to consider include a welcoming orientation, checking to make sure they are comfortable with the paperwork, a brief history of the company and how the new hire can help take them to the next level.  They may be interested in opportunities for growth including educational support, seminars and possible advancement.  All will want to feel valued for the decision they have made to partner with your company.

Yes, how they “feel” is very important to their staying beyond the first day, much less become a key player within the company.  It is your job to hire the right people and then hang onto that investment.

Your comments and questions are always welcome. I hope to hear from you soon. Until then, keep it clean...

 

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or CTCG50@comcast.net.


posted on 4/14/2014