A reader writes:  “I have a 100,000 SF facility that is 24/7.  The challenge is that some areas are only cleaned once per day and others are cleaned twice or three times per day.  Help!”

 

Managing a contract of this size and complexity can be daunting at best.  In a prior article we started the process of breaking down the tasks involved with determining the tasks and frequencies involved.  Using a vendor supplied product may be well worth the investment.  The process I am providing assumes using a spreadsheet or relational database that allows one to collect and sort key data.  We will continue in this article:

 

4.  Now determine what tasks per shift must be provided 7 days/week all three shifts.

 

5.  Calculate the total SF and fixture count being serviced per shift each day Mon – Sun so that nothing is overlooked.

 

6.  To reduce confusion, identify each 8 hour shift as 1st = A, 2nd = B and 3rd = C so that you can tag each worker as A1, A2, B1, B2, C1, C2, etc. allowing assignment of tasks per shift per worker.   

 

7.  Avoid using the current workers names while going through this process.  Once you have the tasks broken out, then assign the worker by name to A1 or C3, etc.

 

8.  Develop a generic Job Card for each position being careful to balance the tasks by area and time involved.  This should include Quadrant Cleaning tasks for each day and shift of service.  Note that these cards will have to be fine-tuned based on realties of work as well as changes in the areas over time.  

 

We will continue this discussion in a future article.

 

Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean…

 

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or CTCG50@comcast.net.


posted on 10/29/2014