In the next few articles, we will discuss converting a building from Zone Cleaning to High Performance Team Cleaning. We will note some of the challenges and possible solutions. Please note that this is not an actual account but is a compilation of different buildings I have encountered over the years.  

 

The ten story XYZ Building is 300,000 Square Feet with regular services provided five days per week or 255 times per year allowing for holidays. They budgeted 15 workers (including project work) multiplied times 8 hour shifts times 255/year = 30,600 DLH per year. Productivity is at 2,500 SF/Hour with a total of 120 DLH (including project work) per day.  

 

Unfortunately, this account has partial day cleaning (beyond day porter service) with staffing of 24 workers arriving at various times of the day and working from three hour to eight hour shifts. Workers primarily perform Zone Cleaning (each person cleaning a given area including rest rooms) since Team Cleaning does not seem practical due to requirements in the contract. Five of the ten floors have been mandated Zone Cleaning by either the tenant or the property manager leaving five floors (approximately 150,000 SF) that can be converted to Team Cleaning. At present, the building has a mix of old fashioned upright vacuum cleaners without paper liners and backpacks that are not serviced properly. This has contributed to a dust problem throughout most of the building.  

 

At present, the facility uses four different chemical lines and allows workers to choose what products they prefer for their area. Your observations and suggestions on how to improve quality and increase productivity are welcome as we discuss this account in the next few articles.

 

Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean…


posted on 6/9/2014