Many building service contractors now store their records in a database on their computer rather than in file cabinets. But computer technology evolves so rapidly that last year’s model already is outdated. When the time comes to upgrade, hopefully the transition is swift and easy. But if BSCs stick with their out-of-date computer too long, when they finally get around to upgrading, they might find that a lot of the files can’t transfer over.

For instance, some older computers still use floppy-disk drives as a means of backing up and saving data. But most new computers don’t offer the same drives. Instead of keeping the old computer around to read the floppies, consider attaching external Zip or CD-R drives to the computer and archiving the data that way. If the computer isn’t compatible with the newer drives, sharing the data via a local-area network is another, less complicated approach.

“It’s easier to transfer on a network,” says Kirkland Desmond, CEO for online-support company Tech 24 in Tampa, Fla. “Save to the network drive from the old computer. Then, on the new one, simply browse for that file.”

Sometimes transferring the data is only the beginning of the problem. If the data were saved in an out-of-date program, it will not be compatible on the new computer.

“The program itself can’t transfer; you only can transfer the database,” says Desmond.

There are two options for fixing this: Buy a new program that might be able to convert the data into the new format, or use an emulator.

Emulators can make files from one program compatible with another. For example, emulators can help make Mac files compatible with a PC. Some emulation or related software can help with programs for old platforms, such as MS-DOS or Windows 95.

If BSCs have transfer problems or other computer glitches, technical-support groups can offer assistance over the phone. Taking service one step further, groups such as Tech24 provide help online, for a fee.

“The user types in questions and with their permission we securely share mouse and keyboard,” says Desmond. “Rather than following typed out instructions, we fix it for them.”

Web Site Offers Pressure-Washer Library
GW Technical Services in Dubuque, Iowa, recently added a pressure-washer library offering a reference section and collection of “write-ups” to its Web site.

The reference area is divided into categories for different types of washers and technical information. Much of the information is tabulated into charts of varying increments. For example, when using a water system pressure washer, the user can find out how much flow in gallons per minute is obtained with different nozzle sizes and pressures.

Other useful information such as pipe dimension charts, units of measure charts and temperature conversion formulas are included.

The area titled “Pressure Washer University” currently contains short articles on horsepower and extension cords. New material will be added on a frequent basis.




POSTED ON: 3/1/2003