A new report by Global Industry Analysis Inc. states that the contract cleaning market will continue to grow at a compound annual growth rate of 3.9 percent to reach $155.3 billion in the U.S. by 2010. Those are encouraging numbers, especially considering how frequent the term “recession” is being tossed around.
Many contractors believe that the cleaning industry is somewhat “recession-proof,” that regardless of the economic conditions of the country, people will still need their buildings cleaned. And with the amount of attention cleaning’s impact on occupant health is getting, that belief gets stronger yet.
However, a recession could put strain on the price facility managers would be willing to pay for services. Building service contractors could find themselves having to do more for less (more so than they already do).
Increasing productivity and reducing cleaning costs aren’t simple tasks. However, taking an in-depth look at product usage may reveal some easy fixes, for example, using multi-purpose chemicals or switching from RTU to concentrate. Also, re-focus most of your attention to high-traffic areas. By frequently cleaning lobby areas and using proper matting, it will decrease dust and dirt in the rest of the facility. Ensuring restrooms are clean and fully stocked will also help give off the impression of a clean facility.
Perhaps most important is to have a partner during this time. Use your distributor’s resources to the fullest. Take advantage of employee training and their product expertise. And as a “thank you” for these services, don’t skimp on prices and pay your bills on time.