Janitor Exemplifies Hard Work

Anthony Taylor is a multi-talented custodial specialist for Los Angeles Habilitation House PHOTOS COURTESY OF LOS ANGELES HABILITATION HOUSE

Janitorial and custodial workers are an absolute necessity when it comes to protecting workers and the public-at-large from infectious disease. Anthony Taylor has proven the position’s worth for the past four years at Los Angeles Habilitation House.

Taylor is the personification of versatility. After learning the ropes during his first three years of work, he was given the title of "all-around custodial specialist." To achieve this status, Los Angeles Habilitation House requires a janitor be certified and trained as a vacuum specialist, light duty specialist and restroom specialist.

"He needed a lot of practice and training and was sincere about that need," says Nancy Albin, co-founder and vice president of Los Angeles Habilitation House, about Taylor’s start. "Anthony constantly asks for his work to be reviewed so he is sure he is doing the right thing and that the customer will be happy in the morning."

Taylor is delighted when left among Los Angeles Habilitation House’s customers. Much of this is due to his compassion and politeness, which Albin says is among the best of anyone she knows.

"When he interacts with customers, he is able to listen and recognize when to stop servicing that area because it is a distraction to the folks trying to get that last piece of work done before they go home," says Albin. "I really appreciate that Anthony does not rush through his work but instead is aware of himself and others around him and wants to really co-exist in the customer space. He understands, accepts, and is happy for this shared experience and does not begrudge the customer their needs."

Taylor also is known to be quick to react. The moment he senses something is out of place, he communicates the issue to his supervisor, which allows the problem to be resolved rather than ignored.

"Anthony is a role model for other employees, especially new ones, as to how to engage and be open to learn and strive for excellence," says Albin. "Anthony’s willingness to happily ask for review of his work and to be communicative with his supervisor are traits that cannot be assumed nor taken for granted. Lastly, Anthony is always willing and ready to help out. This is really priceless in any profession."

Each month this section will recognize an outstanding frontline janitor. To nominate a deserving employee, email jake.meister@tradepress.com.