While waiting in line at our local Chick-fil-A — my frequent go-to spot — I overheard some great advice that struck me. A seasoned trainer, observing a new team member floundering with orders and drinks, calmly offered this sage wisdom: “Remember — slow is fast.”  

It was a useful reminder that taking the time to do things right can ultimately lead to faster and more effective service. This principle is especially relevant for leaders in the building services industry. Here are three key areas where slowing down can lead to long-term success: 

1. Growth Planning 

In the fast-paced world of contract cleaning, it’s tempting to chase every opportunity that comes your way. However, this approach can dilute your efforts and hinder sustainable growth.  

Instead, take a step back to craft a strategic growth plan. Determine which types of customers align with your business’s strengths and long-term goals. Evaluate which markets offer the most potential for success and consider which services will enhance your competitive edge.  

By carefully selecting the right opportunities and focusing on areas where you can excel, you set the stage for more controlled and effective growth. 

2. Team Building 

The right team can make or break your company. In the rush to fill leadership or management vacancies, it's easy to settle for the first available candidate. However, this can lead to mismatches that affect team dynamics and overall performance. Instead, take the time to thoroughly vet candidates and ensure that they align with your company’s mission, vision, and values.  

While learning the nuances of our industry can be straightforward, finding individuals who truly embody your organizational culture and goals may take longer — but it’s worth the wait. A well-chosen team member can contribute significantly to your company’s success and stability. 

3. Acquisition Activity 

Whether you are considering acquiring another company or being acquired, it’s crucial to approach the situation with caution and thoroughness. Rushing into acquisitions without a comprehensive evaluation can lead to costly mistakes. Take the time to assess the financial health, culture, and strategic fit of any potential acquisition.  

Likewise, if you are the target of an acquisition, evaluate the long-term benefits and alignment with your company's goals. By carefully analyzing all factors and potential impacts, you ensure that the acquisition supports your strategic objectives and strengthens your position in the industry. 

Just as the Chick-fil-A trainer’s advice highlights the value of careful action, applying this principle to your business strategy can yield impressive results. By slowing down to thoughtfully address growth planning, team building, and acquisition activities, you lay a strong foundation for long-term success and rapid, effective progress. 

Jeff Carmon, CBSE, is the Business Development Director at Frantz Building Services. He is also a consultant, content creator, and speaker for Elite BSC, which provides resources and education for like-minded BSCs.




POSTED ON: 11/6/2024