There’s More To This Research

Retaining frontline janitors has never been easy for building service contractors. Some workers leave for higher pay, some for better hours, and others might leave because they no longer need the income.

Recruiting isn't easy either. A recent study conducted by Pew Research found that cleaning is among the lowest rated jobs and tasks by significant margins.

With these struggles in mind, the "Building Service Contractor Frontline Labor Report" provides insight into the best places for finding necessary hires. But finding people is just step one. BSCs can't afford to hire a "warm body." They need to use effective screening processes to weed out bad candidates.

Once quality candidates are brought in, contractors must focus on how to keep them. Using the "Building Service Contractor Frontline Labor Report" — created by Contracting Profits and Building Service Contractors Association International — BSCs can compare their current efforts to the rest of the industry.

A full copy of the report is available for purchase at www.CleanLink.com/LP/FLR2020.

Included in the report are:

• Annual turnover rates;
• Reasons frontline janitors leave;
• Starting wages for frontline and supervisory positions — national averages in addition to breakdowns by region;
• Details on wage increases/raises;
• Effective retention strategies;
• Tactics for improving employee engagement;
• And more.