ISSA Opens Vote To FSPs And Creates BSC Board Position

ISSA has made three changes to its bylaws, approved by a majority of voting members and presented at the ISSA General Meeting held during last October’s ISSA/INTERCLEAN® North America tradeshow:

First, moving the association into the 21st century, members may now vote electronically for board elections and bylaw amendments.

Second, facility service provider (FSP) member companies may now vote in association elections for officers to serve on the ISSA Board of Directors as well as on future proposed bylaw amendments.

Third, members voted to create a building service contractor (BSC) position on the ISSA Board of Directors to be elected in the future by the association’s BSC members.

Richard (“Rit”) Thompson, CEO of P&R Enterprises, Inc. and former head of the ISSA Building Service Contractor Council, will serve in this position until an election is held in the routine ISSA-election process.

Said ISSA Executive Director John Garfinkel, “We are pleased with these changes, which are important for the future of ISSA and which bring all the channel partners in the cleaning industry closer together to facilitate strong business relationships and to create more unity toward the important environmental issues, cleaning standards and business challenges facing our industry.”


New ISSA Web Site

ISSA has launched its totally revamped Web site. The new site features improved navigation, a more dynamic interface, prominent industry-news updates and a new Member Lounge that includes a Person-to-Person Directory, which helps ISSA members locate key contacts within a company (a video tour of the site’s new features is available).

One-of-a-Kind User Input
ISSA recruited a diverse group of industry leaders and frequent users of the site for a beta test. The testing provided ISSA with real-time feedback regarding how easy or difficult the new design made common user tasks, such as finding industry contacts, looking up member benefits, registering for events, and finding educational and business resources.

Overall ratings during the beta testing, on a scale of 1 to 5, with 5 being highest, averaged 4.11.

“The site is active and dynamic,” wrote Dr. Steve Spivak of the Cleaning Industry Research Institute and professor emeritus at the University of Maryland. “There are slick graphics, good color, useful information that is readily available and fast response time on accessing items.”

Among the many examples of constructive feedback were requests for fresh content on an ongoing basis for repeat visitors. These requests are being addressed with daily breaking news on the home page and new ISSA Educational Quick Clips — free online videos — launched every other Monday. Plus, timely, informative articles by leading industry experts are regularly added to the ISSA Library section.

In addition, ISSA has developed a host of creative strategies to drive more visitors to the site, ranging from webinars for FSPs and product purchasers to online search-engine advertising campaigns.

User Sessions Reach Record Levels
ISSA.com logged more than 1.7 million user sessions in the first 10 months of 2007, up 60 percent from the same time in 2006. Those logging on were a mix of industry participants: 33 percent of average user sessions were by facility service providers (FSPs) and 30 percent were by distributors.

More than 50 percent of individuals visiting the site classified themselves as corporate or maintenance management. ISSA’s global reach has been excellent and growing, with a recent average of 25 percent of ISSA.com sessions logged from outside the United States.



Innovation Award Winners
ISSA congratulates the following companies whose products or services were voted by their customers as being the most innovative new releases in the cleaning industry during ISSA/INTERCLEAN North America 2007:

Chemicals — Spartan Chemical Co., Inc.

Paper/Plastics — Georgia-Pacific N.A. Commercial Business

Power Equipment — Tennant Co.

Supplies/Accessories — Waterbury Companies, Inc.

Services, Technology & Other Products — Rubbermaid Commercial Products, Inc.

and Green Awards — Spartan Chemical Co., Inc., Corporate Express, and Kaivac, Inc.


ISSA And OSHA Create New Industry Web Page
A new Occupational Health & Safety Administration (OSHA) Web page, developed with the support and assistance of ISSA, will help employers in the cleaning industry protect the safety and health of their most valuable asset — their employees.

The new Safety and Health Topics page, “OSHA Assistance for the Cleaning Industry,” provides information on potential hazards, such as bloodborne pathogens and slips, trips and falls, as well as information on OSHA standards and links to free resources from both OSHA and ISSA. The Web page is a product of the ISSA/OSHA Alliance.

Calendar
2008
FEBRUARY
28-29, Cleaning System Design, featuring Dave Frank. Las Vegas, NV.
MARCH
5-7, ISSA/INTERCLEAN® Latin America 2008. Centro Banamex, Mexico City, Mexico.
MAY
6-9, ISSA/INTERCLEAN® Europe 2008. Amsterdam, RAI Exhibition and Congress Centre, Amsterdam Netherlands.
SEPTEMBER
8-11, ISSA/INTERCLEAN® North America 2008. Las Vegas Convention Center, Las Vegas, NV.
NOVEMBER
4-6, ISSA/INTERCLEAN® China 2008. Venetian Macau, Macau, China.

Welcome New ISSA Members!
A & A Maintenance Enterprise, Inc.
YONKERS, NY

A and A Maintenance, Inc.
JACKSONVILLE, FL

AAA Cleaning Services
NAPLES, FL

AATC
ATLANTA, GA

ABM Janitorial Services - North Central
MINNEAPOLIS, MN

Advance Commercial Cleaning
VERO BEACH, FL

Alliance Service
TAMPA, FL

All-Kleen
ORLANDO, FL

Amazing Cleaning Services
SHERWOOD, OR

Ameri-Kleen Services, Inc.
PORT ST. LUCIE, FL

Aslan & Co., Inc.
HAWTHORNE, NJ

Bailey’s Carpet Cleaning
ORLANDO, FL

Bangkok Commercial Cleaning Services
CLEARWATER, FL

Bonitz Flooring Group, Inc.
GREENVILLE, SC

Buck Services, Inc.
W. CHICAGO, IL

Charleston Janitorial Services, Inc.
MT. PLEASANT, SC

CRM Janitorial Service
WINTER PARK, FL

Demosthenes & Sons Janitorial
ORLANDO, FL

Dirt Pros EVS
PLANTATION, FL

Dust Free Cleaning Services
MIAMI, FL

Grime Scene Investigators, Inc.
COCOA, FL

GumBusters of NY & NJ
BROOKLYN, NY

H&B Cleaning Services, Inc.
PARSIPPANY, NJ

Horgan Enterprises
BROOKLINE, MA

Jantrex Building Services, Inc.
BOCA RATON, FL

Kleen-Sweep Janitorial Co., Inc.
WINDERMERE, FL

L & D Cleaning Services, Inc.
ORLANDO, FL

Management Cleaning Controls
LOUISVILLE, KY 		MEM Facilities & Technical Services, LLC
ORLANDO, FL

MetroBrite, Inc.
ST. PETERSBURG, FL

New Life Cleaning Services
MOBILE, AL

Olympus Building Services, Inc.
NEW HOPE, PA

Owens Commercial Cleaning
S. DAYTONA, FL

Pioneer Janitorial Service
LIVE OAK, FL

Potomac ServiceLink, LLC
TAMPA, FL

R & B Cleaning Plus, Inc.
MATAMORAS, PA

Rowe Contracting Service, Inc.
MANDEVILLE, LA

Royal Maid Service
ORLANDO, FL

San-i-Kleen Maintenance
MT. PEARL, NL

SBM Site Services, LLC
BEAVERTON, OR

Shay’s Cleaning Service
COLUMBIA, TN

Show Case Facility Services
ORLANDO, FL

Skyline Services, Inc.
MADISON, WI

South Jersey Building Services, Inc.
HAMMONTON, NJ

Tehachapi Cleaning Proz
BEAR VALLEY SPRINGS, CA

US Facilities, Inc.
ORLANDO, FL

USSI
FT. MYERS, FL

Wellington Building Maintenance Ltd.
GUELPH, ON, CANADA

World Cleaning Services
BURR RIDGE, IL

York Building Services, Inc.
NEWARK, NJ

Individual Members

Cinda L. Wilson, North Florida Retirement Village
GAINESVILLE, FL

Anthony Baradhi, The New School
NEW YORK, NY

James Maclean, Mercy Hospital
PORTLAND, ME

Steven L. Mack, Ohio University
ATHENS, OH

Jacob Campbell, Rose-Hulman Institute of Technology
TERRE HAUTE, IN

All information in "ISSA Reports" is furnished by ISSA. ©2008. All rights reserved.




POSTED ON: 1/1/2008