April 2008 Issue

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ISSAReports
Updates from the Leading Association for the Cleaning Industry Worldwide

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editorial
Turnover Woes Resonate With Other Industries

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newsbriefs
Window Cleaning Safety Standard Released By IWCA

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techtalk
Mobile Device Policy Varies

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businesscenter
Health Insurance Costs Reduced With Wellness Programs

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contractinginsights
Advertising Vs. Marketing: How To Reach Customers

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cover story
Turnover Prevention: Why Workers Stay Put

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emergency preparedness
When Disaster Strikes, BSCs Can Help

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customer service
Problem Customers: How To Deal And When To Cut Ties

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ashkinongreen
The Greening Of Consumer Products

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operationslog: SOAP, TOWEL & TISSUE
The Attributes Of A Complete Green Restroom

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operationslog: CHEMICALS
Oxygen And Bio-based Cleaners Offer Many Uses

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productgallery
New Products: April 2008

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CleanTips
CleanTips: BSCs Discuss Retaining Quality Employees

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CleanTips
CleanTips: Avoiding Problematic Customers

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