April 2019 Issue

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From The Editor

Clean Buildings Expo Impresses

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A Strong Bond

Part 1Lifelong Friends Continue To Lead Janitorial Services Company
Part 2Past Cleaning Business Helped Form Supreme Maintenance Organization
Part 3Helping Each Push Past Financial Problems
Part 4The Dynamics Of A Successful Partnership

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Increase Profits With Improved Customer Retention

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Know The Reasons Behind Your Actions

Gain Leadership Skills By Asking "Why?"

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Faces Of The Frontline

Chicago Janitor Keeps Coworkers, Customers Happy

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Catching Ghost Employees

Part 1A Form Of Payroll Fraud That Is Frightening
Part 3Fight Theft With Company Culture, Technology, Strong HR

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Case Study

Product Change Improves Floor Care Process

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In The Field

Part 1High Vacuuming Improves Indoor Air Quality
Part 2Control Dust Using Backpack Vacuums
Part 3Facilities Prone To Dust Benefit From Vent Cleaning

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Industry Statistics

2019 Building Service Contractor Market Report

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