August 2006 Issue

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coverstory
Profit Motive

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theCPinterview
Patti Costello, ASHES

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businessimprovement
Diversification Done Right

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ISSA Reports: August 2006
Updates from ISSA, the Leading Association for the Cleaning Industry Worldwide

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editorial
That Customer Connection

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newsbriefs
New York and Vermont Get Specific on Green

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techtalk
PC vs. Mac: A New Look at an Old Debate

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businesscenter
Getting the Younger Generation to Engage

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contractinginsights
Customer Service: A BSC's 'X Factor'

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ashkinongreen
Looking for Green at ISSA/INTERCLEAN^®

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operationslog: soap and towels
Finding the Right Products to Encourage Hand Washing

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