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Hiring and retaining reliable employees is a perpetual challenge in the commercial cleaning industry. In this section of the 2024 Facility Cleaning Decisions Management Survey, managers in K/12 schools, colleges/universities, commercial, hospitality, government and healthcare facilities were asked to share hiring experiences over the past year, along with future projections.

Questions Include:

Which employee issues have the biggest impact on your cleaning department?

Do you support employee certification/accreditation or offer advancement opportunities to your cleaning employees? 

On average, how long does the typical janitor stay with your company?

Is your department adequately staffed compared to the cleaning need?

What editions to your department would help guarantee the facility is properly cleaned?

Do you plan to add staff to the department in the next 12 months?

What is the reason for needing additional staff?

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Top Purchasing Considerations for Facility Cleaning Managers