Last fall, Housekeeping Solutions provided you with ways to run a tighter ship, in the hopes that it would help present your department as an asset rather than a liability come budget time. Now, some of you are being tested as your organizations cope with the current recession and many other industry-specific factors.

Some of you have remained fully staffed, while others are learning how to recover from recent cuts. But the good news we’ve found while researching this month’s cover story is that many operations are finding successful ways to increase efficiencies and maintain quality while helping their employers survive tough times. Many of the housekeeping decision-makers we’ve interviewed have given us their best tips to pass along to you. And many of the associations we spoke with want you to know that things are looking up for 2002 and the toughest times could be short-lived for many of you.

In addition, we’ve included a host of valuable advice regarding the proper way to benchmark, ways to utilize the Internet, graffiti removal and what to watch for in hard-floor trends.