Cyber Security

Boost Reputations in Hospitality

According to the 2024 Facility Cleaning Decisions Management Survey, improving facility appearance is the most important cleaning priority for 45 percent of facility cleaning managers. This is especially true in the hospitality industry, where appearances matter and bad reviews can impact a restaurant or a hotel’s reputation. 

But appearances are only the tip of the iceberg: When it comes to cleanliness, today’s travelers and restaurant goers are more discerning than ever before and more knowledgeable about the risks of cross-contamination. For this reason, investing in cleaning can help to prevent citations, irate customers and negative feedback infractions that could be damaging to the business. 

  • 66 percent: The percentage of hotels guests that demanded reimbursement of their hotel stay after identifying bed bugs.  

  • 55 percent: The percentage of Americans who confirm that clean carpet in hospitality environments makes them more confident in the cleanliness throughout the facility. 

  • 26,000: The number of hotels AAA inspects for cleanliness every year to meet its standards for a diamond designation. 

  • 55 percent: The percentage of people who will avoid a hotel chain because of the rumor of bed bugs. Meanwhile, 63 percent of travelers will pay more to stay in a pest-free environment. 

  • $38: The revenue amount each hotel room decreases by for every negative online review published.  

  • $6,000: The average cost of a bed bug infestation, including treatment, furniture replacement, and lost revenue for the room. 

  • 73 percent: The percentage of survey respondents who felt that the condition of a restaurant’s restroom was an indicator of the condition of that establishment’s kitchen. 

  • 82 percent: The percentage of people who say they lose their appetite when they see grease or dirt at a restaurant. 

Healthy Schools Improve Learning   

Public schools rely on attendance rates to receive federal funding, which is just one of the many reasons why cleaning for health is crucial in K-12 schools. Facility services staff play a vital role in maintaining indoor air quality (IAQ), which can have a positive impact on reducing asthma and associated absences for students and faculty, as well as preventing the spread of infection. 

But it isn’t just facility services contributing to clean and healthy schools: Students are more mindful than ever about the benefits of sustainability, which is fueling the demand for green cleaning products. Management is taking note: According to the 2024 Facility Cleaning Decisions Management Survey, 44 percent of respondents are placing more emphasis on green cleaning and sustainability. 

  • 20: The number of seconds the U.S. Centers of Disease Control and Prevention (CDC) recommends school children wash their hands for. 

  • 2005: The year that New York State enacted a statewide law requiring all public and all private schools to use green” certified cleaning products. 

  • $365,000: The amount one school district in New York saves each year after it switched to a green cleaning program. 

  • 6 percent: The percentage of school custodians injured on the job each year due to chemical exposures. 

  • 10,000,000: The number of school days missed each year due to asthma. 

  • 94 percent: The percentage of high school students that believe it is important to wash their hands to protect themselves from coronavirus. 

  • 8 percent: The percentage of improvement in academic performance by dedicating staff and resources to improving ventilation and air quality in schools. 

  • 53 percent: The percentage of parents who would send their child to school, despite feeling ill, and hope for the best. Nineteen percent would let the child decide whether to go in or stay home. 

  • 48 hours: The amount of time the flu virus can live and potentially infect a person after being deposited on a surface  

  • 23 million: The number of tons of carbon emissions that could be saved if all U.S. schools started using energy efficient cleaning equipment. 

Infection Control is Center Stage in Healthcare  

The numbers speak volumes: On any given day, 1 in 31 patients has at least one hospital-acquired infection (HAI). Although the stats are disheartening, healthcare facility cleaning teams are ramping up their efforts to disinfect high-touch surfaces despite staffing and time constraints. 

Studies seem to support this trend: According to the 2019 Facility Cleaning Decisions Management Survey, only 10 percent of managers considered the prevention of cross-contamination a top cleaning priority. Today, that percentage sits at 35 percent an encouraging 25 percent increase from pre-pandemic numbers. 

  • $28.4 billion: HAIs in U.S. hospitals have direct medical costs of at least $28.4 billion each year. They also account for an additional $12.4 billion in costs to society from early deaths and lost productivity. 

  • 1 in 31: The estimated number of patients who will develop a HAI while hospitalized. 

  • 5: The number of key moments — including both before and after touching patients — that healthcare workers should practice hand hygiene, as identified by the World Health Organization (WHO). 

  • 27 percent: Out of nearly 3,000 Medicare-certified hospitals rated in 2023 and 2024 by the Centers for Medicare & Medicaid Services star rating system, 51 percent maintained their rating, while 27 percent dropped. 

  • 1,000: The number of days a Southern California hospital remained free of central line-associated bloodstream infections. 

  • 1 percent reduction: Hospitals with a total hospital-acquired condition (HAC) score greater than the 75th percentile of all total HAC scores will receive a 1 percent payment reduction. 

  • 60: The number of pathogens isolated on high-touch surfaces during a study conducted at the Central Texas Veterans Healthcare System. 

  • 59: The percentage of healthcare professionals who would be concerned about touching privacy curtains if they were a patient visiting a hospital. 

  • $20,079 savings: The direct cost savings of replacing cloth privacy curtains with antimicrobial and sporicidal curtains is estimated to be $20,079 annually, with a reduction of 66.95 hours in environmental services workload. 

 

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Stats Support Cleaning Initiatives
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Investing in Cleaning Offices, Food Service Areas, and Preventing Slips and Falls