April 2005 Issue

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EDITOR'S NOTE
April 2005

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INDUSTRY BUZZ: BENCHMARKS
Green Seal to Certify Cleaning Services

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EDUCATIONAL BUILDINGS
Scheduling 101

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COVER STORY
INsourcing

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CLEANING OPERATIONS: Green Cleaning
Growing Green:
Housekeepers Continue to Embrace Philosophy

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CLEANING OPERATIONS: Carpet Care
Systems That Get You Through
to the Next Deep Cleaning

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INDUSTRY BUZZ
Calendar

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FACILTY ISSUES: Management Edge
A Vocabulary Lesson for Cleaners

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