August 2002 Issue

---

Publisher's Note

---

COVER STORY
Under Scrutiny

---

PRODUCTIVITY
A solid foundation

---

INDUSTRY PROFILE
Boeing Beats the Odds

---

INDUSTRY BUZZ
Benchmarks

---

INDUSTRY BUZZ
Business News

---

INDUSTRY BUZZ
Compliance

---

INDUSTRY BUZZ
Business Technology

---

CLEANING OPERATIONS: Restroom Care
Dispensing Useful Advice on Paper and Soap Options

---

Cleaning Operations: Floor Care
Could There Be a Coefficient of Clean?

---

TIPS of the TRADE
Insights and Advice

---