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SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
The Right Software Makes All the Difference








THE STRATEGIC SELL: A HIGH-PERFORMING SALES PROCESS BLUEPRINT November 2024
5 Factors of a Differentiated Sales Process



















































AI TACKLES HAIS October 2024
How AI Impacts Cleaning Programs


















































































































EMBRACING EFFECTIVE IAQ August 2024
Identify and Prevent Poor IAQ Pitfalls
































THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 






8/14/2024
CleanCo Joins NSA
























































































































THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 

























IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Advantages and Alternatives to Quat-based Cleaning


















































THE STRATEGIC SELL: THE SECRET TO UNLOCKING SALES SUCCESS April 2024
The Difference Between Leading and Lagging Sales Indicators








FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People






















MARKETING MATTING PROGRAMS April 2024
Promoting Facility Matting Plans in Facilities




















FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential












































































FROM THE EDITOR March 2024
Keeping on Top of Product Innovation 
























SETTING THE STANDARD February 2024
Sales Leaders 2024: Ian Quan Prioritizes Mentorship











SETTING THE STANDARD February 2024
Sanitary Maintenance Names 2024 Sales Leaders




FREETIME: HOW TO HUNT AN ALLIGATOR February 2024
Why Hunting and Selling Alligators is Surprisingly Practical


FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  




















SETTING THE STANDARD February 2024
Protocols Pivotal to Successful Infection Control






HEALTHY SCHOOLS: ALL TOGETHER NOW February 2024
Lessons Learned from Developing an Integrated IAQ Strategy in Schools



















SPOTLIGHTING SURFACTANTS February 2024
Why Bio-Based Chemicals are Gaining a Following













COMPREHENSIVE CARPET CARE February 2024
Pivotal Tools for Optimized Carpet Care






TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  











LEADERSHIP: SERVING A LESSON IN LISTENING February 2024
The Benefits to Leaders Who Listen






BSCAI MEMBER NEWS January 2024
How to Treat Your Business Like an Investment






BSCAI MEMBER NEWS January 2024
BSCAI Conference a Big Winner in Vegas 





FROM THE EDITOR: February 2024
Discussing Key Traits of Successful Leaders


























BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore











A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning






FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning








ELITE BSC: GROWING YOUR JANITORIAL SERVICES BUSINESS January 2024
Growing a Business is a Marathon, Not a Sprint









































IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts







IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Using Software to Pinpoint, Clean Problem Surfaces


BSCAI MEMBER NEWS November 2023
What M&A Buyers Look for in a BSC 
































IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer






FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance













NEXT-LEVEL RESTROOM CARE November 2023
Combat Less Obvious Restroom Odors






NEXT-LEVEL RESTROOM CARE November 2023
Restroom Floors That Draw Odors





CONSIDERING CONCRETE FLOORS November 2023
Recommendations for Combatting Restroom Odors






FROM THE EDITOR: THE BENEFITS OF GIVING November 2023
How Giving Back Benefits Communities and BSCs Alike





LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 










CONSIDERING CONCRETE FLOORS November 2023
Concrete Flooring Provides Safety, Cost Benefits 









GUIDELINES TO SAFETY November 2023
Hazcom Training and Policies Surrounding SDSs





FROM THE EDITOR: CELEBRATING EIGHT DECADES OF EXCELLENCE  November 2023
Recapping 80 Years of Anniversary Coverage






THE CASE FOR CARPET TILES November 2023
Carpet Tile Maintenance Tips







THE CASE FOR CARPET TILES November 2023
Why Carpet Tiles are Viable for Facility Flooring 






ANNIVERSARY COVERAGE November 2023
Sanitary Maintenance Looks Back on the 2010s






STACKING UP SALARIES November 2023
How Money Matters to Managers











FROM THE EDITOR: PROVIDING THE RIGHT TOOLS October 2023
The Importance of Equipment During Employee Onboarding














HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights






MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 






BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 


FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work









ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 


ANNIVERSARY COVERAGE October 2023
Sanitary Maintenance Reflects on the Resilient 2000s







MULTITASKING MATS October 2023
Identifying Optimal Mat Locations











BSCAI RECONVENES IN VEGAS  October 2023
What to Expect at BSCAI’s Contracting Success Conference  





THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  














FROM THE EDITOR: SHELVING STRATEGIES October 2023
Reconsidering Warehouse Shelving Strategies


REFOCUSING ON THE RESTROOM October 2023
Detecting and Diffusing Restroom Hotspots in Facilities








DELIVERING DEFENSE  October 2023
Practice Helps Progress Against HAIs






DELIVERING DEFENSE  October 2023
How EVS Can Battle Back Against Infections 






THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short





HEALTHY SCHOOLS: LEVELING UP THE CLEANING PROGRAM October 2023
Simple Strategies Facility Managers Can Use to Boost Sustainability









MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion










CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023









FROM THE EDITOR: CELEBRATING STAND-OUT SERVICE October 2023
Nominate a Top Distributor Sales Rep Today










LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed


















































EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends























































FREETIME: SPECIAL OLYMPICS IS A FAMILY AFFAIR August 2023
Smith Supply Rep Spends Free Time Helping Others Thrive


























2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Dissect Top Staffing Struggles







2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities






2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
The State of Budgets for In-House Cleaning Departments





































PROMOTING HAND HYGIENE WITH EFFICIENT SOAP USAGE July 2023
Hand Hygiene Habits Pivotal to Successful Soap Setups



















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs













ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints























































FREETIME: SHARING GOOD HEALTH AND POSITIVE CHANGE June 2023
von Drehle Staffer's Compassion and Kindness Drives Kidney Donation
























































IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes













SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 



















FROM THE EDITOR: PLANNING FOR THE UNEXPECTED June 2023
Why Emergency Preparedness Plans Should Be Required in Facilities






















IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services






MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles


IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart









FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs





































































FROM THE EDITOR: A LESSON IN HISTORY April 2023
Celebrating 80 Years of Jan/San Distribution





































LEADERSHIP: PROVIDE ASSISTANCE WITHOUT PROMPTING April 2023
Life and Leadership Lessons for Cleaning Managers 











4/11/2023
WOW! BMS Joins NSA













FROM THE EDITOR: MANAGEMENT GROWTH AND BUILDING A STRONG TEAM April 2023
Three Training Tips for Top Managers




































































BE AN ELITE BSC: HOW TO SELL A PRICE INCREASE March 2023
Tips BSCs Can Use to Sell a Price Increase 









































COVER STORY: LEADERS OF THE PACK February 2023
2023 Sales Leaders: Royal Papers’ Mark Licata Embodies Consistency



























2/14/2023
ABFS Joins NSA












FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up















FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 



















THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers






HEALTHY SCHOOLS: MAINTAINING A WORK FORCE February 2023
3 Keys to Training, Sustaining and Retaining Workers 






BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break






LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 













CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023



















FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023









































































































































FREETIME: MAKING AN IMPACT THROUGH MENTORSHIP October 2022
Mentoring Others Builds a Foundation for the Future








PREVENTING CROSS-CONTAMINATION October 2022
Best Tools, Processes to Combat Cross-Contamination



















































































FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?











































































8/30/2022
SG360 Joins NSA






















8/22/2022
BOMI Names New CEO





















































































































































FROM THE EDITOR: A GLOBAL PERSPECTIVE ON CLEANING June 2022
Top Takeaways from Attending Interclean Amsterdam























































































































































































































































MATTING MATTERS February 2022
Customized Matting Boosts Facility Branding








































































































































































































































































































































































































































































































BE AN ELITE BSC June 2021
4 Keys To Closing Sales


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Direct Clean CEO Reflects On Career


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Cleaning Reimagined During COVID-19 Pandemic








A RETURN TO CARPET CARE June 2021
Keeping a Carpet Cleaning Schedule


A RETURN TO CARPET CARE June 2021
Promoting A Carpet Care Budget


BSCAI EXECUTIVE MANAGEMENT CONFERENCE 2021 SETS NEW ATTENDANCE RECORD June 2021
Business Tips Shared At Live BSCAI Event





A RETURN TO CARPET CARE June 2021
Health Benefits Of A Carpet Care Program






THE STRATEGIC SELL: DISRUPTION...GOTTA LOVE IT! June 2021
Tips For Salesforce Evaluation

















A BORN LEADER June 2021
The Ultimate Custodian


June 2021
More Than Just Cleaning Staff
http://tpadmin.tradepress.com/articleedit.asp?site=cl&articleid=27202&turnoff=on#







FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz







SELLING SUSTAINABILITY June 2021
Importing Metrics For Sustainability Reporting


SELLING SUSTAINABILITY June 2021
How Distributors Can Manage Sustainability Requests







CASE STUDY June 2021
Delivering A Superior Clean







DISCUSSING DISPENSER UPGRADES June 2021
Tips For Selling Touch-Free Dispensers


DISCUSSING DISPENSER UPGRADES June 2021
Evaluating Facility Dispenser Setups


DISCUSSING DISPENSER UPGRADES June 2021
Battery Selection For Soap Dispensers


POINTS OF INSPECTION June 2021
5 Common Hiding Places For Pests






NO SURFACE LEFT BEHIND June 2021
Hotspots To Look For When Cleaning Restrooms


NO SURFACE LEFT BEHIND June 2021
Floor Care Key To Hygienic Restrooms







FREETIME: A THEATER DREAM COME TRUE June 2021
HOSPECO Manager Directs Musicals In Free Time








FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits






FROM THE EDITOR: PASSING ON PRICE INCREASES June 2021
How To Discuss Pricing With Customers


MANAGEMENT COLUMN: JANITORS TO THE CORE June 2021
Maintaining Respect For Custodians Amid Reopening


























FOLLOWING THE STEPS June 2021
Floor Care Tips As Facilities Reopen


FOLLOWING THE STEPS June 2021
Machine Maintenance Prevents Infection Spread



FOLLOWING THE STEPS June 2021
Disinfecting Floors Can Cause Harm























FROM THE EDITOR: A CLEANING AUDIT WILL VALIDATE YOUR EFFORTS June 2021
How To Evaluate Your Cleaning Program

































































EXECUTIVE INSIGHTS: GREG BUCHNER ON THE OPPORTUNITIES AND CHALLENGES OF 2021 April 2021
CleanOffice CEO Talks Pandemic, BSCAI Events


THIS TEAM HAS A CRISIS CAPTAIN IN JILL DAVIE April 2021
Simplifying Cleaning Schedules
















A SIMPLE TELEMARKETING SCRIPT April 2021
What To Say When Cold Calling Customers












TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?


FILLING THAT EMPTY SEAT April 2021
Jan/San Sales Jobs Do Attract Young Workers


FILLING THAT EMPTY SEAT April 2021
What Gen Z And Millennial Workers Want


FILLING THAT EMPTY SEAT April 2021
Use Personality And Skills Tests When Hiring












SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Battery Vs. Corded Vacuums












FACES OF THE FRONTLINE April 2021
4M Building Solutions' Hernan Segura Honored







CLEANING SMARTER April 2021
Benefits Of Restroom IoT Products



CLEANING SMARTER April 2021
Scheduling & Managing Inventory With IoT


TAKING CHARGE April 2021
Common Battery Maintenance Mistakes











BSCAI COVID-19 DISINFECTION & SAFETY COURSE/CERTIFICATE April 2021
Disinfection Course Available For Frontline Workers


FREETIME: LOVE AND WRESTLING April 2021
KSS Enterprises Consultant Motivated By Coaching Son


PREVENT THE HAZARD April 2021
Tips For Preventing Slip-And-Fall Accidents


PREVENT THE HAZARD April 2021
Risk Assessment Plans, Signage Improve Safety


PREVENT THE HAZARD April 2021
How To Select Floor Mats












BSCAI GOVERNMENT AFFAIRS WEBINAR: WASHINGTON POLICY UPDATE April 2021
BSCAI Federal Policy Webinar Available


TAKING CHARGE April 2021
How To Properly Charge Batteries



ROLLING WITH THE PUNCHES April 2021
Hybrid Learning Enhances School Cleaning


ROLLING WITH THE PUNCHES April 2021
Boosting Morale Amid Pandemic Stress












SET THE COURSE April 2021
How To Recruit And Retain Clients


SET THE COURSE April 2021
Earn Customer Trust Through Consulting


A HOLISTIC HANDWASHING APPROACH April 2021
Hand Hygiene Tips For Healthcare Facilities


STRATEGIC SELL: POST-COVID SALES SUCCESS April 2021
Four Steps To Sales Transformation In 2021









FROM THE EDITOR: SPEAK UP AND GO FOR IT April 2021
Confidence Is Key To Cold Calling




KEEPING DOORS OPEN April 2021
OCCC Protocols Ensure Safe Events


KEEPING DOORS OPEN April 2021
Tips For Improving Employee Morale


KEEPING DOORS OPEN April 2021
Partnerships Pivotal To Infection Prevention






FROM THE EDITOR: LESSONS LEARNED FROM THE PANDEMIC April 2021
Technology Propels Jan/San Distributors






FACES OF THE FRONTLINE April 2021
Faces of the Frontline Honors Eugene Brockman


















MANAGEMENT COLUMN: PAVING THE PATH FORWARD April 2021
It's Time To Reconsider Team Cleaning











FROM THE EDITOR: SUSTAINABILITY CAN STILL SHINE April 2021
Promote Green Cleaning On Earth Day






























































































TOP PRODUCTS FOR HAND HYGIENE February 2021
Selecting Soaps, Sanitizers For Facility Customers


TOP PRODUCTS FOR HAND HYGIENE February 2021
Handwashing Stations Pivotal To Infection Control




QUALITY FLOOR CARE PROGRAMS PREVENT GERMS, PROMOTE HEALTH February 2021
Certified Products Prevent Greenwashing




RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Distributor Consulting Key To Facility Floor Care


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Robotic Cleaning Equipment ROI


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Data Management Boosts Floor Care Efficiency


MARSDEN SERVICES WON THE SUPER BOWL OF CLEANING CONTRACTS February 2021
Vendor Partnership Key To Super Bowl Contract






EMBRACE VIRTUAL February 2021
Preventing Video Conferencing Fatigue


EMBRACE VIRTUAL February 2021
Preparing For Virtual Events, Trade Shows


EMBRACE VIRTUAL February 2021
Tips For Virtual Business Success


COVID-19 AND VACCINES: CAN YOU MANDATE THAT EMPLOYEES GET THEM? February 2021
Understanding Employer-Mandated COVID-19 Vaccinations


TOP PRODUCTS FOR HAND HYGIENE February 2021
Comparing Liquid Vs. Foam Soap


BSCAI'S COVID-19 DISINFECTION & SAFETY COURSE NOW AVAILABLE IN SPANISH February 2021
COVID-19 Certification Course For BSCs


OPTIMIZED VACUUMS PROMOTE IAQ February 2021
Vacuum Setup Key To Quality Carpet Care


FACES OF THE FRONTLINE February 2021
Jacqueline Roberts Excels Through Consistency


JUSTIFYING PRICE INCREASES February 2021
Selling Service Key To BSC Price Increases



LEARNING FROM OUR EXPERIENCES February 2021
Training, Supply Management Improves Cleaning Protocols



JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual


SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies




FROM THE EDITOR February 2021
Finding And Keeping The Right People



ALL EYES ON DISINFECTING February 2021
Cleaning Before Disinfecting Essential For Spraying


ALL EYES ON DISINFECTING February 2021
Electrostatic Efficiently Targets Germs


ALL EYES ON DISINFECTING February 2021
Tips For Safe Spraying, Chemical Purchasing






LEAD MEASURES ALL BSCS SHOULD BE TRACKING November 2020
Methods To Evaluate BSC Performance


I’M FINE! (AND OTHER COVID LIES) November 2020
Stress Management Tips For BSCs


COVID CRACKDOWN November 2020
Protecting BSCs From Liability Claims



EVALUATING CLEANING TECHNOLOGIES November 2020
Tips For Choosing Between Infection Prevention Technologies


EVALUATING CLEANING TECHNOLOGIES November 2020
Evaluating Emerging Cleaning Technologies


RENTING VS. OWNING COMMERCIAL CLEANING EQUIPMENT November 2020
Key Factors To Making Equipment Purchasing Decisions


FREETIME November 2020
Happy Stetsgiving And Merry Stetsmas



ADDING VALUE WITH VACUUM SERVICES November 2020
Equipment Training, Maintenance Retains Customers


ADDING VALUE WITH VACUUM SERVICES November 2020
Free Services Lead To Revenue


ADDING VALUE WITH VACUUM SERVICES November 2020
Marketing Post-Purchase Services Pays Dividends



STRATEGIC USE OF CHEMICALS November 2020
Green-Friendly Infection Control Practices


STRATEGIC USE OF CHEMICALS November 2020
Selecting Safe COVID-19 Disinfectants


REFRESHING THE MESSAGE November 2020
Product Research Key To Customer Service


REFRESHING THE MESSAGE November 2020
Acme Rebrand Highlights Solutions-First Approach


2021: WHAT'S YOUR PLAN? November 2020
Planning For Post-Pandemic Sales


INTRODUCING BSCAI’S COVID-19 DISINFECTION & SAFETY COURSE October 2020
Lessons Help Protect Employees And Customers


SAVE THE DATE FOR BSCAI'S 2021 CEO SEMINAR October 2020
BSCAI CEO Seminar Slated For Hawaii In January


KEEPING A FOCUS ON FLOOR CARE November 2020
Revisiting Service, Product Opportunities Amid Reopening


KEEPING A FOCUS ON FLOOR CARE November 2020
Pandemic Drives Disinfectant Demands


FACES OF THE FRONTLINE November 2020
Tammy Davis Takes Charge On Cleaning Innovation


EXECUTIVE INSIGHTS: JOHN LEIFERMAN, CEO OF TEAM SOFTWARE October 2020
TEAM Software CEO Discusses Industry Trends


CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges


THANK YOU FOR JOINING US AT CONTRACTING SUCCESS+ November 2020
BSCAI Contracting Success+ Provided Key Networking Opportunities



RECRUITING WORKERS DURING COVID-19 October 2020
Hiring Strategies Amid Coronavirus Pandemic


CLEAN STARTS WITH CLEAN MACHINES November 2020
Machine Cleaning Programs Minimize Pathogens


CLEAN STARTS WITH CLEAN MACHINES November 2020
Workloading For Machine Maintenance


IDENTIFYING PROSPECTS AND SUSPECTS IN COMMERCIAL CLEANING October 2020
Client Selection Tips For BSCs


RAMPING UP PPE PROTOCOLS November 2020
Steps For Implementing PPE


RAMPING UP PPE PROTOCOLS November 2020
Protocols That Reduce Cross-Contamination










SEASON TWO OF CONTRACTING CONVERSATIONS IS NOW LIVE October 2020
BSCAI's Podcast Returns


A LESSON IN STRATEGY November 2020
Tips For An Organized Cleaning Department












WITH RESTROOMS, OCCUPANT ATTITUDES ALWAYS STINK November 2020
Reducing Occupant Complaints













FACES OF THE FRONTLINE October 2020
Maria Marquez Latest Face Of The Frontline












USING PRODUCTION RATES TO BID JANITORIAL JOBS October 2020
Calculating Janitorial Labor






KEEPING BUSY October 2020
ISSA President Makes Time For Fitness


DIAGNOSING DISPENSING METHODS October 2020
Applying Chemicals Safely And Efficiently


DIAGNOSING DISPENSING METHODS October 2020
Infection Prevention Dispensing Technologies












THE COST OF STRONG SALES October 2020
How Jan/San Sales Reps Are Paid


ESTABLISHING IAQ PROTOCOL October 2020
BSCs Aid In Improving Indoor Air Quality


ESTABLISHING IAQ PROTOCOL October 2020
Chemicals, Training And Equipment Strategies For IAQ











A CRUCIAL CLEAN October 2020
Tips To Promote Handwashing


A CRUCIAL CLEAN October 2020
Assessing Top Products For Hand Hygiene


HOW QUICKLY THEY FORGET October 2020
Maintaining Hygiene Amid Pandemic Fatigue












COLOR CODING PROVIDES SIMPLIFICATION October 2020
Color Coding Simplifies Infection Prevention


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Simple Steps To Reduce Cross-Contamination


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Distributors Provide Guidance In Marketing, Education


A GOOD KIND OF TRAFFIC October 2020
Changing Facility Foot Traffic Can Make Cleaning Easier













PREPPING FOR WINTER WEATHER October 2020
Tips To Prevent Slip-And-Fall Injuries


PREPPING FOR WINTER WEATHER October 2020
Matting Pivotal To Occupant Safety













BALANCING FRAGRANCE October 2020
Finding That Clean Scent


ODOR CONTROL October 2020
Treating Restroom Smells







BUILDING A TEAM October 2020
Building Bryco Facility Services


BUILDING A TEAM October 2020
Creating A Team Of Strong Leaders


BUILDING A TEAM October 2020
Bryco Tackles Challenges As A Team





UNDERSTANDING YOUR SALES FORCE October 2020
More Than A Sales Process Is Needed








THE HILL I’LL DIE UPON October 2020
Teaching Cleaning Fundamentals







PANDEMIC SILVER LINING? October 2020
Virtual Events Helping Distributors








RESEARCHING ROBOTICS October 2020
Robotic Cleaning Boosts Daily Efficiency




GIVING GREEN THE GO-AHEAD October 2020
Adopting Ergonomic Tools, Training
















FACES OF THE FRONTLINE October 2020
James Benge Embraces Off-The-Job Contributions




















WITH ALL EYES ON CLEANING, DEPARTMENTS WOEFULLY UNDERSTAFFED October 2020
Managing Cleaning Departments As Demands Rise





LIGHTENING THE LOAD September 2020
Laundry Services Enhance Client Relationships


LIGHTENING THE LOAD September 2020
Creating On-Site Laundry Programs


LIGHTENING THE LOAD September 2020
IoT Equipment Boosts Operational Efficiency















SUPPORTING FOODSERVICE CUSTOMERS September 2020
Packaging, Supply Strategy Key To Foodservice Success


SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands


MASTER YOUR MOPPING SYSTEM September 2020
Experts Analyze Mopping Options











CUSTOMERS COME FIRST September 2020
Husband And Wife Duo Stay Positive During Tough Times



CUSTOMERS COME FIRST September 2020
Customer Growth Takes Distributor Global


CUSTOMERS COME FIRST September 2020
Crisis Doesn't Change Core Business Strategy


HAND HYGIENE AND COVID-19 September 2020
Setting A Template For Pandemic Preparation


HAND HYGIENE AND COVID-19 September 2020
Handwashing Key To Infection Prevention


HAND HYGIENE AND COVID-19 September 2020
Facilities To Adopt Touchless Products












HELPING THE HUNGRY September 2020
Distributor's Account Exec Helps Feed The Needy


LAUNCHING INTO UNCHARTERED TERRITORY September 2020
Facility Managers Prepare For School Year












PREPARING FOR VIRTUAL SALES September 2020
Pandemic's Impact On Future Sales


CLEANING DURING COVID SHUTDOWN September 2020
Closures Allow For Restoration Projects


CLEANING DURING COVID SHUTDOWN September 2020
Reopening Requires Multi-Department Planning













FACES OF THE FRONTLINE September 2020
Vicky Virgen Leads As Demands Rise












STICKING TOGETHER September 2020
Helping Clients With Pandemic Tension







9/21/2020
Dow Hires New SVP







WINNING THE BID August 2020
Repeatable Processes For Securing Clients


WINNING THE BID August 2020
Calculating Optimal Cleaning Rates


DISINFECTION COURSE OUTLINES ELEVATED STANDARDS August 2020
Earn A COVID-19 Safety & Disinfection Certificate


MAINTAINING ORDER September 2020
Promoting Effective COVID-19 Protocol















KEEPING A LEVEL HEAD September 2020
Cleaning For Health Includes Self-Care







PURSANT REPORT HIGHLIGHT MARKET TRENDS August 2020
Impact Of The Health Crisis On Mergers & Acquisitions







WE’RE STILL IN THIS TOGETHER September 2020
Pandemic Adjusts Cleaning Needs

















POSITIONING BSCS FOR PANDEMIC SALES August 2020
Avoiding Predatory Business During Outbreak







BSCAI MEMBER NEWS August 2020
Contracting Conversations Podcast Launches


OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program












REGISTER FOR VIRTUAL CONTRACTING SUCCESS+ CONFERENCE August 2020
BSCAI Conference Goes Virtual








QUICK TO PIVOT August 2020
A Lesson In Business Succession


OPTIMIZING FLOOR CARE August 2020
Robotic Equipment Expands Staff Capability
















CREATING AN IDEAL CUSTOMER PROFILE August 2020
Decide Who And Who Not To Sell To


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Engaging Online Content Elevates Distributors


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Social Media Drives Web Traffic








FACES OF THE FRONTLINE August 2020
California Janitor Excels With Team-Oriented Approach






WHAT CUSTOMERS WANT August 2020
Tracking And Other Ice Melt Issues


WHAT CUSTOMERS WANT August 2020
The Importance Of Environmental Certifications


LENDING A HAND August 2020
Distributors Provide Pandemic Consulting


LENDING A HAND August 2020
Chemical Safety Guidance For Customers


LENDING A HAND August 2020
Meeting Increased Cleaning Demands













FROM THE EDITOR August 2020
First Impressions Key To Facility Reopening















CAPTURING CROSS-SELLING OPPORTUNITIES August 2020
Improving Sales With Analytics











CREATING CONNECTIONS August 2020
Virtual Customer Connections Are A Necessity






8/12/2020
Handwashing Tips






















































CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration













HOW TO HANDLE URINE June 2020
Procedures For Eliminating Urine Odors











FACES OF THE FRONTLINE - SPONSORED BY PROTEAM June 2020
Marlene Lash Combines Quality Work With Customer Service










BE AN ELITE BSC June 2020
Tips For BSC Growth





















EMPLOYMENT IN THE COMMERCIAL CLEANING INDUSTRY IN 2019 June 2020
Frontline Labor Report Highlights Retention Strategies











OPTIMIZING CLEANING PROPOSALS June 2020
Building Safety Emphasized For BSCs







BSCAI’S COMMERCIAL CLEANING RESOURCES FOR COVID-19 June 2020
BSCAI COVID-19 Resources And Webinars


MAKE A NAME FOR YOURSELF June 2020
The Private Label Products Of Today



PRIVATE LABEL June 2020
Reliable Manufacturing Partner Wanted











NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Adapting To Changes In Distributor Services


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Managing Pandemic Supply Shortages


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
New Pandemic-Induced Customer Needs


EXECUTIVE INSIGHTS: FRANK TREVISANI, BSC, SPARTAN CHEMICAL COMPANY June 2020
Spartan Chemical's Frank Trevisani Discusses Cleaning For Health






7/2/2020
BRAVO! Joins NSA





MANAGING MARIJUANA ODORS June 2020
Combat Odors With Distributor Guidance


MANAGING MARIJUANA ODORS June 2020
Establishing Customer Relationships


MANAGING MARIJUANA ODORS June 2020
Overlooked Odor Sources


CHECK OUT BSCAI’S NEW PODCAST: CONTRACTING CONVERSATIONS June 2020
New BSCAI Podcast To Cover Pandemic Response














APPROACHING CONTRACTS DURING THE COVID-19 TRANSITION June 2020
Discussing Client Needs Before Reopening









INTRODUCING THE WINNERS June 2020
Top Cleaning Chemical Products


INTRODUCING THE WINNERS June 2020
Restroom Dispensers and Consumables Winners


INTRODUCING THE WINNERS June 2020
Top Cleaning Tools


INTRODUCING THE WINNERS June 2020
Cleaning Equipment And Accessories Winners


INTRODUCING THE WINNERS June 2020
Distributors Name Top Jan/San Products











SUBMIT A BSCAI CLEAN AWARDS PROGRAM ENTRY BY JUNE 30 June 2020
Nominations Open For 2020 BSCAI CLEAN Awards






A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Polished Concrete Flooring Trims Spending, Improves Sustainability


A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Steps For Considering A Floor Plan Change






LEANING INTO THE PANDEMIC June 2020
Adapting To Sales In A Digitally-Dominated Economy






ADAPTING TO COVID-19 CHALLENGES June 2020
Managing Inventory Amid The COVID-19 Pandemic


ADAPTING TO COVID-19 CHALLENGES June 2020
Virtual Training And Procedural Shifts


ADAPTING TO COVID-19 CHALLENGES June 2020
Connecting With Staff And Maintaining Morale







DISTRIBUTORS CAN BE A 'REOPENING RESOURCE' June 2020
New Procedures, Facility Layouts Require Distributor Consulting







TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Reducing HAI's Wth Touchpoint Disinfecting


TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Cleaning Hospital Equipment, Bedside Area


TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Cleaning Soft Surfaces In Healthcare Facilities


TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Consistent Protocol Key To Infection Control












DON’T SOCIAL DISTANCE SUSTAINABILITY June 2020
How To Be Sustainable In The Days Of Coronavirus







PREPARATION IS THE BEST PROTECTION June 2020
Facility Managers Must Know How To Fight Pandemics












FACES OF THE FRONTLINE June 2020
Hospital Janitors Embrace Hero Role During COVID-19





THE NEW NETWORKING June 2020
Reconnecting At The Virtual Cleaning Summit





































STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages






















































CORDED VS. CORDLESS CONSIDERATIONS April 2020
BSC Vacuum Selection Depends On Price, Facility Type


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Corded Vs. Cordless Vacuum Features


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Manufacturers, Distributors Serve As Vacuum Selection Resources










ROUTINE CLEANING CAN ALSO BE NEW AND NOVEL April 2020
Classic Cleaning Routines Are Made To Fight Coronavirus











TIME, ATTENDANCE SOLUTION IMPROVES LABOR COMPLIANCE April 2020
Labor Management System Helps BSC Save


LOOKING AHEAD April 2020
Tips For Employee Succession Plans


LOOKING AHEAD - CREATING WELL-TRAINED LEADERS THROUGH SUCCESSION PLANNING PART 2 April 2020
Transitioning Responsibilities During Training


EXECUTIVE INSIGHTS: MICHAEL HERBST, DKI April 2020
BSC, Commercial Property Restoration Industries Similar


BSCS FACE UNIQUE LABOR CHALLENGES IN LIGHT OF COVID-19 April 2020
Building Service Contractors Offer Solutions To Labor Problems




THE COST OF LITHIUM April 2020
Cost And Safety Of Lithium Batteries


CLEANERS AND DISINFECTANTS April 2020
Best Practices For Chemical Handling, Storage


CLEANERS AND DISINFECTANTS April 2020
Developing An Effective Training Program


REINFORCING CHEMICAL PROTOCOL April 2020
Chemical Training Vital To COVID-19 Management


SEEKING GREENER PASTURES April 2020
Indoor Air Quality Affects Education, Student Health



ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Education, Protocols And Products To Combat COVID-19


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Cleaning, Disinfecting Both Vital In COVID-19 Protocol


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Electrostatic Sprayers Serve As Accurate Cleaning Tool


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Distributors Supply Products And Guidance During Pandemic


FACES OF THE FRONTLINE April 2020
Laine Noah Leads Through Unprompted Contributions



FLOORING STANDARDS THAT PROTECT FACILITIES April 2020
Testing Floors To Prevent Slip-And-Fall Accidents




EDUCATED DISPENSER DECISIONS April 2020
Using Data To Determine Dispenser Setups


EDUCATED DISPENSER DECISIONS April 2020
Dispenser Placement, Foot Traffic Pivotal For Setup



EMBRACING CLEAN INITIATIVES April 2020
Survey Gauges Green Cleaning Equipment Adoption



EMBRACING CLEAN INITIATIVES April 2020
Conveying Value To Maintain Green Initiatives





CLEANING: A CRUCIAL FUNCTION OF PUBLIC HEALTH April 2020
COVID-19 Outbreak Emphasizes Cleaning Budgets, Frontline Support







BSCAI MEMBER NEWS February 2020
Commercial Cleaning For Large-Scale Events


BSCAI MEMBER NEWS February 2020
BSCAI Board Of Directors Announced For 2020




SHOULD SUPERVISORS BE CUSTOMER RELATIONS EXPERTS? February 2020
Improving Service With Supervisor-Client Relationships


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Entrance Matting Minimizes Floor Soil


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Unique Cleaning Requirements For Different Floors


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Luxury Vinyl Flooring Provides Simpler Maintenance, Installation


VETTING YOUR VACUUM SELECTION February 2020
Productivity And Ergonomic Considerations


FACES OF THE FRONTLINE - SPONSORED BY PROTEAM February 2020
Rickevon Johnson Stands Out With Unprompted Contributions


CONTRACTORS CONVERGE ON BALTIMORE February 2020
Targeted Education Slated For Clean Buildings Expo


FIVE INSIGHTS INTO CLEANING MANAGEMENT February 2020
Engage Cleaning Staff For Operational Insight


TAKING PAUSE FOR PAWS February 2020
Prepare Indoor Matting For Outdoor Moisture


A QUICK INTRODUCTION February 2020
Zudonyi Takes Over As Editor-In-Chief


FACES OF THE FRONTLINE February 2020
Sam Mills Exudes Leadership Beyond The Job


TAKING STOCK: WHAT’S IN YOUR CLOSET? February 2020
Inventory Management Improves Cleaning Efficiency


EVOLVING WITH EVS February 2020
Determining EVS Protocol In Healthcare Facilities



EVOLVING WITH EVS February 2020
Adopting Proper Disinfection Equipment



VETTING YOUR VACUUM SELECTION February 2020
Distributors And Manufacturers Offer Vacuum Expertise


VETTING YOUR VACUUM SELECTION February 2020
Facility Size, Safety Concerns Dictate Vacuum Investments


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Promoting Hygiene To Minimize Infections


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Cold And Flu Viruses Require Frequent Disinfecting


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Technology Essential To Eliminate High-Resistance Infections


CLEAN BUILDINGS EXPO RETURNS TO BALTIMORE February 2020
Clean Buildings Expo To Offer Expanded Education Sessions
Clean Buildings Expo highlights education, product information and networking for facility cleaning managers.

EDITOR'S NOTE February 2020
Coronavirus Stresses Cleaning Education




FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Testing Effectiveness Of Cleaning Technologies


THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


GROWING A GREEN PROGRAM April 2019
Where Sustainable Practices Fit In Facilities


THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times


STOP THE TRANSPORT OF PATHOGENS October 2018
Cleaning Technology Fights Contamination


SHOPPING FOR CARTS August 2018
Choosing The Right Cleaning Cart Or Caddy


FROM THE EDITOR: DESERVING WINNERS April 2018
Distributor Choice Awards A Blast To Oversee


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program


CLEANER FLOORS ARE SAFER FLOORS November 2017
Tips To Reducing Slips, Trips And Falls


EXPLAINING ON-SITE GENERATION November 2017
Understanding Aqueous Ozone Cleaning Technology


ROBOTS ROAM THE HALLS September 2017
Cleaning Merges With Technology



GRAB A LARGER SLICE August 2017
Foodservice Disposables Market Primed For Growth






SEEING IS BELIEVING August 2017
Tips For Selling Engineered Water Systems




APPROACH CUSTOMERS FROM THE OUTSIDE IN August 2017
Perception Of Value More Important Than Customer Relationships







July 2017
BSCAI Offers Designation For Jan/san Distributors
The RBSP designation is recognized with great respect by building service contractors


TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

A SLIPPERY SUBJECT July 2017
The Differences In Ice Melt Products



CREATING THE IDEAL CUSTOMER July 2017
How Jan/san Distributors Can Groom Top-tier Customers




A NEW WAY OF THINKING June 2017
Book Club: The Value of Right-Brain Thinking For BSCs
This is a great book to read and process with your teammates, as it challenges conventional thinking



FLOOR CARE JOINS THE DATA AGE June 2017
The Benefits Of IoT On Floor Equipment
How Internet of Things–enabled floor machines solve a major problem for one BSC




FROM THE EDITOR’S DESK June 2017
Schools Still Tough Market For Contract Cleaners
The education market has been BSCs’ largest target for growth, but there has been minimal market gain

LAUNDRY BUSINESS GROWS THANKS TO REMOTE ACCESS TO DATA May 2017
Case Study: Laundry Business Turns To Chemical Dispensing System


DECODING THE BATTERY MARKET May 2017
What To Know About Sealed Lead Acid Batteries




ADJUSTING TO JAN/SAN’S FUTURE May 2017
Buying Groups Assist Distributors In Changing Market




ARE YOU READY FOR A PRIVATE BRAND? May 2017
Can Your Business Handle A Private Brand?




THE BEST 40 PRODUCTS AS SELECTED BY SM READERS May 2017
Jan/san Suppliers Pick Top Products For Distributor Choice Awards
Sanitary Maintenance is proud to present the winners of its fourth annual Distributor Choice Award

CREATING A SUPERIOR SERVICE CULTURE April 2017
Book Club: How BSCs Can Develop A Customer Service Culture
AffinEco's Paul Senecal reviews '212 Degree Service'

UTILIZING ATTENDANCE SOFTWARE TO AVOID OVERTIME April 2017
Case Study: Employee Time Tracking Software Helps BSC Service Baseball Park
BSC manages 50 employees at the Braves stadium with use of attendance software

BSCS GO DIGITAL IN BERLIN April 2017
WFBSC Congress To Coincide With CMS Berlin





TEN TIPS FOR REDUCING INSURANCE COSTS April 2017
Ten Ways To Reduce Insurance Costs For Businesses









THE VALUE OF AN ORGANIZED JANITOR CART April 2017
Must-Have Tools, Products For Janitorial Carts
A well-stocked, properly set-up cart can increase productivity and reduce complaints



CHANGE THE CONVERSATION BY QUANTIFYING VALUE April 2017
The Strategic Sell: Selling Value, Not Price
Get customers to focus on service and product benefits rather than price

TOUCHLESS RESTROOM MACHINES BRING GROWTH April 2017
BSCs Discover Benefits Of A Restroom Cleaning Machine


FROM THE EDITOR’S DESK April 2017
The Benefits Of Events Such As The Cleaning Show, Clean Buildings Expo
Learn By Leaving The Office



April 2017
Sharing IoT Data




FROM THE EDITOR March 2017
Navigate The Global Cleaning Industry With SM’s Buyer’s Guide
Distributors need to be able to connect with suppliers both old and new

February 2017
Case Study: On-Site Generation At PPG Paints Arena
On-site generation helps the arena meet high-performance goals.

THE YEAR AHEAD FOR BSCAI February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association

FIVE KEYS TO GROWING A BUSINESS February 2017
Book Club: How To Scale Up Your Business
“Scaling Up: How a Few Companies Make It...and Why the Rest Don’t,” by Verne Harnish, is a 360-degree tutorial on how to grow a business

THE CHANGING LAW FOR CHANGING TABLES February 2017
New Baby Changing Table Law Presents Sales Opportunities
A new federal law requiring baby changing stations presents a sales opportunity





WHEN TO REPAIR OR REPLACE EQUIPMENT February 2017
Knowing The Right Time To Buy New Carpet Equipment
When is it better to repair a machine and when is it more cost-effective to simply replace it?

THE DO’S AND DON’TS OF FLOOR CARE EDUCATION February 2017
Best Practices For Floor Care Training
Jan/san distributors can educate their customers on the do's and don'ts of floor care to achieve optimum results


FROM THE EDITOR’S DESK February 2017
Attracting Millennials To The Cleaning Industry
It’s no secret that the cleaning industry is aging, so building service contractors have no choice but to tap into Millennials

NOTHING STANDS IN THEIR WAY February 2017
Five Jan/san Distributor Sales Reps Who Broke Through In 2016
The five 2016 Sanitary Maintenance Sales Leaders are willing to do whatever it takes to help their customers






A HAUNTING IN IOWA February 2017
Freetime: Mike Ossian, Ossian Inc., Produces Indie Horror Films Starring His Wife
Mike Ossian, Director of operations for Ossian, Inc., a Davenport, Iowa-based ice melt manufacturer, wants to make you scream

ACHIEVING MAXIMUM POTENTIAL February 2017
ISSA/INTERCLEAN 2016 Sees Strong Distributor, Exhibitor Turnout
The North America show lived up to its theme of “unleashing the industry’s untamed potential” during this one week when key leaders and decision makers in the commercial cleaning industry come together



FIVE THOUSAND BIKES FOR CHRISTMAS November 2016
Freetime: Dave Wood, Nilfisk, Helps Launch Free Bikes For Kids
Some call Dave Wood the “bike whisperer”

COACHING THE ‘COACH’ November 2016
The Strategic Sell: Three Areas Of Focus For Sales Management Training
Coaching is the single most important activity that sales managers can do to increase sales

KEYS TO SELLING YOUR BUSINESS November 2016
What To Consider Before Selling Your Small Business
Whether BSCs are planning to sell now, or years down the line, they must first take a good, hard look inside their own operations



HAI PREVENTION November 2016
How Jan/san Distributors Can Help Combat Healthcare-associated Infections
Distributors play a key role in reducing the 1.7 million HAIs occurring annually






SUSTAINABLE TRACTION November 2016
Roundtable: Green Cleaning Product Skepticism
Green products are expected, but sustainability initiatives are gaining momentum at the distributor level



FROM THE EDITOR November 2016
Will The Internet Of Things Leave Jan/San Distributors Behind?
Distributors are in a tough position with Internet of Things technology

SALES COMPENSATION SURVEY October 2016
The Top Sales Compensation Plans Of 2016 - Member Content





TAKING THE VERTICAL APPROACH October 2016
The Strategic Sell: Understanding Vertical Markets In Jan/san


SLOW SALES? IT’S THE LEADER’S FAULT September 2016
Book Club: Sales Results Follow The Sales Manager


SOFTWARE HELPS BSC ACHIEVE SUSTAINABLE SUCCESS September 2016
Case Study: Growing BSCs Depend On Employee Management Software


FROM THE EDITOR October 2016
Seeking Sales Leaders




DO YOU CARRY THESE AWARD-WINNING PRODUCTS? September 2016
Top Commercial Cleaning Products Win Distributor Choice Awards


IT’S EASY TO ADD WINDOW CLEANING September 2016
Down And Dirty: Diversify Services With Professional Window Cleaning



WOMEN IN THE INDUSTRY September 2016
The Five Top Challenges Facing Female Entrepreneurs



TEACHING A CAT TO FETCH September 2016
The Strategic Sell: Focus Training On Motivated Workers



ELEVATING BUSINESSES TO NEW HEIGHTS September 2016
BSCAI Prepares For Annual Convention In Chicago









CEOS NEED A GREAT SECOND IN COMMAND August 2016
Book Club: Redefining Executive Job Descriptions


HOW TO ATTRACT AND KEEP MILLENNIALS August 2016
The Strategic Sell: What To Expect When Hiring Millennials


PREDICTING ICE MELT SALES AFTER A MILD WINTER August 2016
Distributors Need Long Memories When Ordering Ice Melt




CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners


THE COST OF SICK TENANTS August 2016
BSCs Can Help Reduce Employee Absenteeism




CURTAIN CALL August 2016
Cleaning And Disinfecting Soft Surfaces








ROUNDTABLE: THE TRUE BENEFITS OF MEMBERSHIP June 2016
A Closer Look At Buying Groups








DISTRIBUTOR’S ADVICE REAPS SOAP SAVINGS June 2016
Case Study: Foam Soap Can Save Customers Money


ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES June 2016
Staff Retention In Today’s Labor Market




THERE’S A CART FOR THAT June 2016
Maximizing Space On Custodial Carts


BACK FROM ISSA/INTERCLEAN AMSTERDAM June 2016
Robotic Cleaning Takes Center Stage At Industry’s Largest Trade Show







START BY SELLING JUST A FEW PRIVATE LABEL PRODUCTS May 2016
Start By Selling Just A Few Private Label Products




IMPROVING PROFESSIONALISM AMONG SALES REPS May 2016
The Strategic Sell: What It Takes To Be A True Sales Professional







THE POWER OF PICKING May 2016
How Technology Is Changing Warehouse Picking





SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Training And Compliance Of Disinfection Equipment





HIRE BETTER SALES REPS IN SIX STEPS April 2016
Secrets To Recruiting, Interviewing, Hiring Salespeople


DOWNSIZING HAND SANITIZER DISPENSERS April 2016
Fill A Need With Small Hand Sanitizer Dispensers




A HEATED DEBATE ON HAND DRYERS April 2016
Determining The Value Of Heat In Commercial Hand Dryers




CASE STUDY: HIGH-PERFORMANCE GREEN CLEANING WITH ENGINEERED WATER April 2016
PathoSans Delivers Engineered Water To Park City, Utah




BUILDING A GREEN TEAM April 2016
Tips For Managers Launching Green Cleaning Programs


NJSSA 2016 SHOW GUIDE April 2016
Get Ready For NJSSA’s Supply Line 2016




ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms




BOOK CLUB: BE PREPARED TO EXIT YOUR BUSINESS AT ANYTIME February 2016
Tips For Selling A Cleaning Business



DOWN AND DIRTY: THE ADVANTAGES OF PREPORTIONED CHEMICAL PACKETS February 2016
Taking A Closer Look At Preportioned Chemicals For Dilution Control



FIRST AID KITS HAVE NEW REQUIREMENTS February 2016
Know The New First Aid Kit Standards



THE STRATEGIC SELL: SEVEN STEPS TO EMPLOYEE ENGAGEMENT February 2016
How Distributors Can Improve Staff Engagement










EDUCATE CUSTOMERS ON THE RIGHT TOWEL AND TISSUE PRODUCTS November 2015
Show Expertise By Recommending Towel And Tissue Solutions



BOOK CLUB: PROVIDING WIDESPREAD, CONSISTENT SERVICE November 2015
Learn The Franchise Model From 'The E Myth Revisited'


WAGE LEGISLATION AND ITS IMPACT ON CONTRACT CLEANING November 2015
What Overtime, Minimum Wage Changes Mean For Contract Cleaners









CARPETS ARE ONLY THE BEGINNING November 2015
Vacuuming Hard Floors, Vertical Surfaces Works



STUDYING GREEN November 2015
Five Challenges To Green Cleaning In Schools



THE STRATEGIC SELL: TRAINING IS A NECESSITY October 2015
Providing The Janitorial Industry With Professional Development Opportunities









DOWN AND DIRTY: BUY DIRECT OR THROUGH DISTRIBUTION? September 2015
Deciding When BSCs Should Buy From Janitorial Supply Distributors





CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums


September 2015
A Flare For Jan/san Sales








IDEAS FOR GREEN CLEANING October 2015
Green Cleaning Supports University Goals



ISSA/INTERCLEAN RETURNS TO SIN CITY September 2015
Las Vegas Welcomes Building Service Contractors for ISSA/INTERCLEAN 2015




ENGINEERED WATER RE-ENGINEERED September 2015
Cleaning Industry Embraces Activated Water




CASE STUDY: COUNTER MOUNT SOAP DISPENSER SAVES TIME AND MONEY August 2015
Counter-Mounted Soap Dispenser Is Easier For Customers, Workers


BOOK CLUB: DITCH THE SWOT ANALYSIS August 2015
Deconstructing Janitorial Business Strategies


DOWN AND DIRTY: MISUSING EQUIPMENT WASTES MONEY AND ADDS LABOR TIME August 2015
Proper Janitorial Equipment Maintenance Procedures






HOW DO YOUR CLEANING FREQUENCIES STACK UP? August 2015
What Facility Executives Expect From Cleaning Contractors - Member Content















THE STRATEGIC SELL: DATA DRIVES SMART SALES August 2015
Jan/san Distributors Should Rely On Sales Analytics, Not Instincts


DON'T LEAVE CUSTOMERS OUT IN THE COLD August 2015
Tips For Avoiding An Ice Melt Shortage


ISSA/INTERCLEAN RETURNS TO SIN CITY August 2015
Cleaning Industry Members Hit The Strip For ISSA/INTERCLEAN 2015




CRIME SCENE CLEANUP CAN BE COMPLEX, BUT PROFITABLE June 2015
How BSCs Can Add Crime Scene Cleaning Services








STOPPING SCHOOL OUTBREAKS June 2015
How School Cleaning Affects Attendance



LEAD DON'T FOLLOW June 2015
How To Make Your Business Stand Out




BUYING GROUP LEADERS SPEAK UP June 2015
Bringing National Accounts To Buying Groups





DISTRIBUTOR CHOICE AWARDS TOP 40 June 2015
Jan/San Distributors Vote On The Cleaning Industry's Best Products




THE STRATEGIC SELL: TRUST IS WORTH MORE THAN LIKABILITY May 2015
Build Trust Through Company Transparency



PROFITING FROM CHEMICAL PROPORTIONERS May 2015
Chemical Proportioners Give Distributors Edge Over Online Sellers











TIPS FOR CLEANING RESTROOMS DURING THE DAY April 2015
Day Cleaning Restrooms Requires Different Processes, Equipment, Schedules






TAPPING INTO A NEW CUSTOMER BASE April 2015
New Distribution Software Opens Up B2C Jan/San Market




BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting












WINDOW BLINDS CLEANING CAN SEPARATE BSCS FROM THE COMPETITION February 2015
Demand Is High For Window Treatment Cleaning






ISSA/INTERCLEAN SHINES BRIGHT February 2015
Thousands Visit Orlando For ISSA/INTERCLEAN 2014






SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


HEALTHCARE CLEANING June 2014
BSCs Fill In Medical Cleaning Staff Gaps


HEALTHCARE CLEANING June 2014
Infection Control Training Is Key To Success


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis



FLOOR EQUIPMENT PURCHASING April 2014
Should BSCs Rent or Lease Floor Care Machines?


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers





BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates


COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs



DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips




UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Additional Battery Maintenance Tips


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Training Hospital Cleaners To Use Wet Wipes


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Choosing Vacuums Based On Size And Accessories


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tips


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tools


SUSTAINABILITY: LEED V4 November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite



SUSTAINABILITY: LEED V4 November 2013
Additional LEED EBOM v4 Updates


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


IN THE FIELD: UPHOLSTERY CARE October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE October 2013
Upholstery Care Includes Cubicles, Office Furniture


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


SM SALES SURVEY: SLOW GROWTH October 2013
Jan/San Professionals Optimistic About The Future


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


BUYING GROUPS: MEMBER BENEFITS October 2013
Taking Advantage Of Buying Group Services: Networking And Tech 


MARKETING: BE SOCIAL September 2013
Grow Your Company With LinkedIn Groups


MARKETING: BE SOCIAL September 2013
Using B2B Social Media Marketing To Build Your Brand


MARKETING: BE SOCIAL September 2013
#Networking On Twitter


MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Mayo Experts Recommend Paper Towels



GHS COUNTDOWN September 2013
Learning The GHS Glossary




UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Distributors Important Role in LEED v4 Certification


WATCH OUT FOR WARNING SIGNS August 2013
Training Workers On GHS Requirements





LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview




OPERATIONSLOG: FLOOR CARE October 2008
Batteries: Determining The Best Power Source For Equipment
The gelled battery also offers more stability. It can withstand extreme temperatures, shock and vibration

TECH CENTRAL August 2007
Tools That Help Businesses Prosper



5/17/2007
MISCO Rebuilds


January 2006
PRODUCTS & SOLUTIONS