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RISING TO THE TOP November 2024
Guy Mingo Shares Future Industry Insights


RISING TO THE TOP November 2024
Prioritizing Team Growth for Company Success


RISING TO THE TOP November 2024
Strategies for Success at Marsden Services


INDUSTRY AWARD RECOGNITION November 2024
Olon Hyde Stands Out as Emerging Leader Among Peers


INDUSTRY AWARD RECOGNITION November 2024
Berger Facility Solutions Makes a Splash as New BSCAI Member


INDUSTRY AWARD RECOGNITION November 2024
Prestige Maintenance Recognized for Community Involvement


INDUSTRY AWARD RECOGNITION November 2024
Sally Schopmeyer Sets Award-winning Standard for Mentorship


INDUSTRY AWARD RECOGNITION November 2024
Cesar Chapiama Named as Building Service Employee of the Year


INDUSTRY AWARD RECOGNITION November 2024
BSCAI Announces Nathalie Doobin Receives Leadership Award


THE FUTURE OF IAQ MANAGEMENT November 2024
IAQ Pilot Program Provides Insight into School Air Quality


MORE THAN A TREND November 2024
Selling Customers on Robotic Floor Equipment


FACES OF THE FRONTLINE November 2024
Shuntina Burton-Evans: 4M Building Services


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
The Right Software Makes All the Difference


FREETIME: TAKING TO THE TRAIL, SEARCHING FOR BIGFOOT November 2024
Midlab, ISSA President Hits the Trail in Search of Bigfoot


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Redefine Hospitality by Recognizing Housekeepers


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Innovating Hotel Housekeeping


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
Quick Tips for Using Software to Maximize Business Potential


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hawaii Hotel Praises Culture for Staff Retention


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hotel Facility Execs Praise Talent and Sustainability




PLANNING AND PREPARATION November 2024
Choosing and Using the Right Chemicals


PLANNING AND PREPARATION November 2024
How Cleaning Teams Prepare for the Next Infectious Outbreak


SEARCHING FOR SOLUTIONS November 2024
How Software Helps Support the Staff


SEARCHING FOR SOLUTIONS November 2024
Software Helps Cleaning Managers Do More with Less


ENCOURAGING ERGONOMICS November 2024
Promoting Ergonomic Restroom Tools in Facilities


ENCOURAGING ERGONOMICS November 2024
Bottom-Line Benefits of Ergonomic Restroom Equipment




CARPET CARE THEN-AND-NOW November 2024
How to Know When Less is More in Carpet Care








FROM THE EDITOR November 2024
What the Return-to-Office Trend Means for BSCs







THE STRATEGIC SELL: A HIGH-PERFORMING SALES PROCESS BLUEPRINT November 2024
5 Factors of a Differentiated Sales Process




FROM THE EDITOR November 2024
Managing Multi-Generational Teams


ALL IN THE FAMILY October 2024
Janitronics Prepares for the Third Generation




THE NUMBERS DON'T LIE October 2024
Stats Support Cleaning Initiatives



THE PUSH FOR PERIOD PRODUCTS October 2024
Facilities Embrace the Period Poverty Challenge


FROM THE EDITOR: LEADERSHIP LESSONS LEARNED November 2024
How Strong Leaders Can Continue to Improve




LEADERSHIP: CONNECTING TEAMS WITH CONCEPTUALIZATION November 2024
Strengthen Departments by Conceptualizing Goals


ALL IN THE FAMILY October 2024
Janitronics Welcomes Third Generation of Leaders





FLOOR CARE FORECAST October 2024
Technology Steps In






FLOOR CARE FORECAST October 2024
Cleaning Solutions for Evolving Flooring Types





THE PUSH FOR PERIOD PRODUCTS October 2024
Lawmakers Prioritize Menstrual Hygiene




STRATEGIZING GROWTH AND EFFICIENCY October 2024
Strategic Approach for BSC Growth and Efficiency




BACK IN SIN CITY   October 2024
What to Expect at ISSA Show North America 2024 






DIRTY PLACES, SMELLY SPACES October 2024
Identifying and Eliminating Odor Sources




DIRTY PLACES, SMELLY SPACES October 2024
Preventing Facility Odors During Winter




FROM THE EDITOR October 2024
A Family Legacy Lives On












AI TACKLES HAIS October 2024
How AI Impacts Cleaning Programs






AI TACKLES HAIS October 2024
Study Shows How AI Supports HAI Prevention









SMALL BUT MIGHTY October 2024
Advantages of Compact Floor Care Equipment





FREETIME: CAMARADERIE AND COMPETITION COME TOGETHER FOR CHARITY September 2024
Jan/San Distributors Hitting the Links for a Good Cause


LEADERSHIP: UNDERSTANDING THE PILLARS OF PERSUASION October 2024
Techniques to Improve Persuasion Skills as a Leader





FROM THE EDITOR October 2024
Nurturing Your Network





FOLLOW THE RULES September 2024
Reinforcing Chemical Safety Importance






FROM THE EDITOR: MANAGING WORKPLACE STRESS October 2024
Contributing to a Healthy Workplace Atmosphere













BATTERY BENEFITS  September 2024
Essential Safety Tips for Lithium Batteries















FREETIME: DOING THE FROGMAN SWIM August 2024
How the Frogman Swim Brings the Community Together








FACES OF THE FRONTLINE August 2024
Faces of the Frontline Honors Roxana Escobar




LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness



WEATHERING THE STORM August 2024
Selecting the Right Ice Melt Products

















AN EYE ON INNOVATION August 2024
Top Industry Products Used in Facilities






LITHIUM FOR THE LONG HAUL August 2024
Switching to Lithium Batteries Can Save on Labor






LITHIUM FOR THE LONG HAUL August 2024
Why Lithium-Ion Batteries are Making Waves in Cleaning













THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 




PRODUCTS MAKING AN IMPACT July 2024
Products Impacting the Cleaning Industry 



DIGGING DEEP ON FOREVER CHEMICALS August 2024
Forever Chemicals and How to Tackle Them





BSCAI MEMBER NEWS July 2024
Knowing the Numbers Inside and Out













FROM THE EDITOR: THE ELEVATOR PITCH August 2024
What's Your Elevator Pitch?






IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
How Preventative Restroom Maintenance Pays Dividends









IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
Tips and Tools for Sprucing Up Restroom Routines




FINANCIAL TRANSPARENCY July 2024
How BSCs Can Build Trust With Customers







FINDING THE IDEAL JANITORIAL TEAM PLAYER July 2024
Identify Top Candidates with 5 Effective Interview Questions











AN EDUCATION IN ODOR CONTROL June 2024
Learning Odor Control Lessons Through Trial-and-Error


AN EDUCATION IN ODOR CONTROL June 2024
Making Sense of Hidden Scents




















LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities













HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Why Maturity Models Make Sense for Educational Settings




HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Making Health and Sustainability a Priority






FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds







FROM THE EDITOR: GLOBAL FOOTPRINTS June 2024
Europe’s Influence on U.S. Sustainability







FROM THE EDITOR: INNOVATION OBSERVATIONS June 2024
Interclean Amsterdam Showcases Continuous Industry Progression








FACILITATE IMPROVED HANDWASHING June 2024
Factors to Consider When Bundling Cleaning Products





FACILITATE IMPROVED HANDWASHING June 2024
Improving Hand Hygiene with Product Bundling





DISTRIBUTORS NAME TOP PRODUCTS June 2024
Celebrating the 2024 Distributor Choice Award Winners







THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 



















IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
How Quats Can Be Applied Responsibly





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Tips and Tricks for Using Quat-based Cleaners Safely





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Advantages and Alternatives to Quat-based Cleaning









BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
How Fine-tuning Cart Organization Pays Dividends





BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
Cleaning Cart Improvement Tips for BSCs








RE-EVALUATING CUSTOMER COMMUNICATIONS May 2024
Win New Customers Through Improved Communications










FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors












SHEDDING LIGHT ON DISINFECTING TECHNOLOGY April 2024
Using UVC to Supplement Infection Prevention in Healthcare








MAINTAINING HANDWASHING MOMENTUM April 2024
Overlooked Areas for Soap and Sanitizer Dispensers




MAINTAINING HANDWASHING MOMENTUM April 2024
How to Improve Hand Hygiene Programs


THE STRATEGIC SELL: THE SECRET TO UNLOCKING SALES SUCCESS April 2024
The Difference Between Leading and Lagging Sales Indicators




BREAKING THROUGH THE BACKACHE April 2024
The Cost of Going Green





FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People





TAKING THE GREEN PLUNGE April 2024
How to Have the Conversation About Sustainability









BREAKING THROUGH THE BACKACHE April 2024
Technology Spearheads Industry Innovation








BREAKING THROUGH THE BACKACHE April 2024
Evaluating the Evolution of Ergonomic Equipment




MARKETING MATTING PROGRAMS April 2024
Promoting Facility Matting Plans in Facilities




















FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential




HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup





LEADERSHIP: HOW EMPATHY IS PIVOTAL FOR MORALE April 2024
Empathy is Key to Employee Trust and Retention



HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges

















IAQ STARTS UNDERFOOT March 2024
Thinking Beyond the Vacuum







IAQ STARTS UNDERFOOT March 2024
How Carpets Contribute to Facility Air Quality






















FROM THE EDITOR: TACKLING TURNOVER March 2024
Report Evaluates Industry Turnover
















FROM THE EDITOR March 2024
Keeping on Top of Product Innovation 




































FREETIME: HOW TO HUNT AN ALLIGATOR February 2024
Why Hunting and Selling Alligators is Surprisingly Practical


FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  







TOWEL & TISSUE TRENDS February 2024
Selling Sustainability of Towel and Tissue




TOWEL & TISSUE TRENDS February 2024
Paper Trends that Meet Industry Demand
Thoughts from a recent round table of industry leaders









SETTING THE STANDARD February 2024
Protocols Pivotal to Successful Infection Control






HEALTHY SCHOOLS: ALL TOGETHER NOW February 2024
Lessons Learned from Developing an Integrated IAQ Strategy in Schools











SPOTLIGHTING SURFACTANTS February 2024
How Details Make a Difference When Choosing Surfactants






SPOTLIGHTING SURFACTANTS February 2024
Why Bio-Based Chemicals are Gaining a Following




THE STRATEGIC SELL: UNLEASHING SALES SUCCESS IN 2024   February 2024
How to Address the 3 Most Common Sales Challenges 




COMPREHENSIVE CARPET CARE February 2024
How to Preserve Carpet Quality in Facilities





COMPREHENSIVE CARPET CARE February 2024
Pivotal Tools for Optimized Carpet Care






TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  










LEADERSHIP: SERVING A LESSON IN LISTENING February 2024
The Benefits to Leaders Who Listen






BSCAI MEMBER NEWS January 2024
How to Treat Your Business Like an Investment










FROM THE EDITOR: February 2024
Discussing Key Traits of Successful Leaders






PROTECTION FROM ACCIDENTS, LIABILITY   January 2024
Floor Liability Protection Tips for BSCs


















BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore








A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance






A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning





FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning








ELITE BSC: GROWING YOUR JANITORIAL SERVICES BUSINESS January 2024
Growing a Business is a Marathon, Not a Sprint

































IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts




BSCAI MEMBER NEWS November 2023
What M&A Buyers Look for in a BSC 


IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Using Software to Pinpoint, Clean Problem Surfaces










12/25/2023
Happy Holidays!









12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 



POWERING THROUGH November 2023
Tried and True Customer Relation Strategies




POWERING THROUGH November 2023
Distributors Keep Ahead of the Supply Chain










THE STRATEGIC SELL: UNVEILING THE KEYS TO SALES PERFORMANCE November 2023
How to Identify Causes Behind Underachieving Salespeople


IN THE FIELD: FLOORED!  November 2023
Training and Tools Make Tackling Tough Jobs Easier





IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer





FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance









BE AN ELITE BSC November 2023
Lessons Learned from Leading During Covid






NEXT-LEVEL RESTROOM CARE November 2023
Combat Less Obvious Restroom Odors






NEXT-LEVEL RESTROOM CARE November 2023
Restroom Floors That Draw Odors





CONSIDERING CONCRETE FLOORS November 2023
Recommendations for Combatting Restroom Odors






FROM THE EDITOR: THE BENEFITS OF GIVING November 2023
How Giving Back Benefits Communities and BSCs Alike






LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 




CONSIDERING CONCRETE FLOORS November 2023
Maintenance Tips for Concrete Flooring in Facilities







CONSIDERING CONCRETE FLOORS November 2023
Concrete Flooring Provides Safety, Cost Benefits 









GUIDELINES TO SAFETY November 2023
Hazcom Training and Policies Surrounding SDSs





FROM THE EDITOR: CELEBRATING EIGHT DECADES OF EXCELLENCE  November 2023
Recapping 80 Years of Anniversary Coverage






THE CASE FOR CARPET TILES November 2023
Carpet Tile Maintenance Tips






THE CASE FOR CARPET TILES November 2023
Why Carpet Tiles are Viable for Facility Flooring 




ANNIVERSARY COVERAGE November 2023
Sanitary Maintenance Looks Back on the 2010s





STACKING UP SALARIES November 2023
How Money Matters to Managers










FROM THE EDITOR: PROVIDING THE RIGHT TOOLS October 2023
The Importance of Equipment During Employee Onboarding









IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Potential Benefits of Scent-Free Products






HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights


IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Why Different Smells Make an Impact on Cleaning Perception





MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 






FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work


BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 









ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 


ANNIVERSARY COVERAGE October 2023
Sanitary Maintenance Reflects on the Resilient 2000s



MULTITASKING MATS October 2023
Identifying Optimal Mat Locations











THE CLEANING CART EVOLUTION   October 2023
Innovative Cart Designs Keep Cleaning Chemicals Safe






THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  










ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023


REFOCUSING ON THE RESTROOM October 2023
Common Restroom Cleaning Oversights





FROM THE EDITOR: SHELVING STRATEGIES October 2023
Reconsidering Warehouse Shelving Strategies


REFOCUSING ON THE RESTROOM October 2023
Detecting and Diffusing Restroom Hotspots in Facilities





FREETIME: PITMASTER IMPARTS SMOKE, FLAVOR AND LIFE LESSONS October 2023
How Feeding Friends and Family Nourishes the Soul






DELIVERING DEFENSE  October 2023
Practice Helps Progress Against HAIs




DELIVERING DEFENSE  October 2023
How EVS Can Battle Back Against Infections 







THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short





HEALTHY SCHOOLS: LEVELING UP THE CLEANING PROGRAM October 2023
Simple Strategies Facility Managers Can Use to Boost Sustainability








MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion








CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023









FROM THE EDITOR: CELEBRATING STAND-OUT SERVICE October 2023
Nominate a Top Distributor Sales Rep Today









LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed






















CUSTOMER CONSIDERATIONS September 2023
Survey Reveals Top End User Purchasing Trends









80TH ANNIVERSARY COVERAGE September 2023
Events in the 1990s that Shaped the Jan/San Industry







QUICK FIXES September 2023
An Education in Increasing Productivity













EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends



























LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce






CLEARING THE AIR ON CARPET CARE August 2023
Need-to-Know Carpet Equipment Components that Affect IAQ





HEALTHY SCHOOLS: RECRUITING AND RETAINING TOP TALENT August 2023
How Facility Managers Can Offer a Path to Professional Growth









MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE August 2023
Showcasing the 1980s and its Impact on Jan/San







DO’S AND DON’TS OF BATTERY MAINTENANCE August 2023
How to Keep Batteries at Peak Performance





FREETIME: SPECIAL OLYMPICS IS A FAMILY AFFAIR August 2023
Smith Supply Rep Spends Free Time Helping Others Thrive









UNDERSTANDING THE COST OF HAIS August 2023
Best Practices, Equipment for Minimizing HAI Damages









PLANNING FOR A WINTER WONDERLAND August 2023
Tips and Tricks for Storing and Saving Ice Melt Products










2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Dissect Top Staffing Struggles







2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities







2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
The State of Budgets for In-House Cleaning Departments





BUILDING BETTER TRAINING August 2023
9 Steps to Better Distributor Training Programs


2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Provide Insight on Top Management Priorities





2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives






THE STRATEGIC SELL: UNLOCKING SUCCESS August 2023
A Game-Changing New Method for Hiring Salespeople








FROM THE EDITOR: END USERS NEED YOUR HELP August 2023
Distributors Find Value to Training Offerings



















PROMOTING HAND HYGIENE WITH EFFICIENT SOAP USAGE July 2023
Hand Hygiene Habits Pivotal to Successful Soap Setups






















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs







THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
How AI Can Impact BSC Operations










ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints






























































STOP RESTROOM POLLUTION April 2023
5 Adjustments Cleaning Pros Make To Improve Restrooms



FREETIME: SHARING GOOD HEALTH AND POSITIVE CHANGE June 2023
von Drehle Staffer's Compassion and Kindness Drives Kidney Donation






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Celebrating the 1970s: A Decade of Change






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Swinging Back to the 1960s: Jan/San Skyrockets









CHATTING ABOUT CHALLENGES June 2023
Cleaning Techniques to Tackling Budget Restraints





















LEADERSHIP: WHAT FIRST-TIME LEADERS NEED TO KNOW May 2023
Three Things First-Time Leaders Need to Know











SALES LEADERS: CHARACTERISTICS THAT DEFINE EFFECTIVE LEADERSHIP June 2023
3 Habits of Highly Effective Sales Managers









EDITOR'S NOTE: FAREWELL TO A GREAT PUBLISHER AND FRIEND June 2023
Sanitary Maintenance Bids Farewell To Longtime Publisher






HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments






IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes





IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Tackling Cleaning Concerns Before Schools Welcome Students










SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 




















FROM THE EDITOR: PLANNING FOR THE UNEXPECTED June 2023
Why Emergency Preparedness Plans Should Be Required in Facilities






ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers














LEADERSHIP: THE PITFALLS OF JUDGING TOO SOON June 2023
How Prematurely Judging Employees Prevents Potential




IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services





MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles


IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart










FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs




























































A LOOK BACK: EVOLUTION OF JAN/SAN DISTRIBUTION April 2023
How 8 Decades Has Impacted Jan/San Distribution






STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust





FROM THE EDITOR: A LESSON IN HISTORY April 2023
Celebrating 80 Years of Jan/San Distribution




























FREETIME: SPECIAL ANNIVERSARY EDITION April 2023
A Decade of Jan/San Worth Remembering



MANAGEMENT: STARING DOWN PERIOD STIGMA April 2023
Ways the Cleaning Industry Can Positively Impact Public Spaces




LEADERSHIP: PROVIDE ASSISTANCE WITHOUT PROMPTING April 2023
Life and Leadership Lessons for Cleaning Managers 













4/11/2023
WOW! BMS Joins NSA















FROM THE EDITOR: MANAGEMENT GROWTH AND BUILDING A STRONG TEAM April 2023
Three Training Tips for Top Managers






















TEAM SOFTWARE / SPONSORED March 2023
Leverage industry data to achieve success.
Team Software / Sponsored

ELECTRODEFENSE / SPONSORED March 2023
Electrostatic-SmartSprayers with integrated job-tracking technology.
ElectroDefense / Sponsored

ASPIRE / SPONSORED March 2023
Effortlessly Create Winning Proposals
Aspire / Sponsored










FROM THE EDITOR: REAPING THE REWARDS OF RECOGNITION March 2023
Emerging Leader Awards Highlight Importance of Employee Appreciation


















SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE March 2023
Flashback to the 1950s: Sanitary Maintenance Evolves






STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong






STAYING THE COURSE March 2023
Digging through the Numbers



STAYING THE COURSE March 2023
Examining Product Selection and Growth


















BE AN ELITE BSC: HOW TO SELL A PRICE INCREASE March 2023
Tips BSCs Can Use to Sell a Price Increase 






STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
The Importance of Interim Maintenance for Carpet Care


CLEANING IN FOCUS 2023 February 2023
Lowering Costs and Cleaning Smarter







STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
How to Create a Carpet Care Program




CLEANING IN FOCUS 2023 February 2023
The Power of Robotic Cleaning







CLEANING IN FOCUS 2023 February 2023
Commercial Cleaning is a People Business




CLEANING IN FOCUS 2023 February 2023
Making Cleaning Sustainable








CLEANING IN FOCUS 2023 February 2023
A Look Ahead at the Cleaning Industry







SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE February 2023
Throwback to the 1940s: Sanitary Maintenance is Born












COVER STORY: LEADERS OF THE PACK February 2023
2023 Sales Leaders: Royal Papers’ Mark Licata Embodies Consistency































FROM THE EDITOR: SANITARY MAINTENANCE CELEBRATES 80 YEARS  February 2023
Sanitary Maintenance Launches 80-Year Anniversary Special








FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up






MAKE THE MOST OF IT February 2023
Making the Most of Your Inventory




READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment









FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 







STRATEGIC SELL: FIVE HABITS OF HIGHLY EFFECTIVE SALESPEOPLE  February 2023
Expert Shares 5 Habits of Effective Salespeople 










THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
Time and Labor Savings Result in Cleaner Restrooms





THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers






HEALTHY SCHOOLS: MAINTAINING A WORK FORCE February 2023
3 Keys to Training, Sustaining and Retaining Workers 






BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break






LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 










MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  






















FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023




CLEANING OPERATIONNS: WINTER CARE September 2006
Ice Melt Do's and Don'ts
Manufacturers outline the five most common mistakes end-users make and give advice on how to do it right






KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
How Warranty and Training Options Impact Equipment Purchasing






KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
Buying vs. Leasing Equipment: What You Need to Know








THE RIGHT TOOL FOR THE JOB November 2016
When To Use Reusable Or Disposable Microfiber



RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards






RECOGNIZING STANDOUT BSC'S November 2022
Celebrating Building Service Contractor CLEAN Award Winners


THE RIGHT TOOL FOR THE JOB November 2016
Choosing Between Cotton And Microfiber





THE RIGHT TOOL FOR THE JOB November 2016
Differences Between Microfiber And Cotton
Making sure staff knows when each cleaning tool should be used










USING TECHNOLOGY TO CLEAN SMARTER November 2022
Hot Desking and More Mobile Solutions





USING TECHNOLOGY TO CLEAN SMARTER November 2022
Easy Ways to Embrace and Use Technology in Cleaning Processes
























BE AN ELITE BSC: ACTING ON LEAD MEASURES November 2022
Cleaning Contractors Maximize Business Potential with Metrics


FREETIME: TACKLING FOOTBALL AND FAMILY November 2022
Finding Time to Give Back








HOW TO GO GREEN November 2022
Best Practices When Selecting Floor Pads















ADAPTING TO A CHANGING WORKPLACE November 2022
How Redesigned Offices Affect Cleaning Demands










FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Joyce Close, ServiceMaster


PERFECTING YOUR PLAYBOOK November 2022
Securing Clients With Training, Certifications





PERFECTING YOUR PLAYBOOK November 2022
Creating Customer Loyalty Through Product Consulting





SUSTAINABILITY AND ESG STUDY January 2023
Survey Outlines BSC/Facility Sustainability and ESG Goals




FROM THE EDITOR November 2022
Recognizing Future Leaders





PERFECTING YOUR PLAYBOOK November 2022
How Distributors Can Compete Against Amazon














THE STRATEGIC SELL: FIVE MISCONCEPTIONS ABOUT SALES SUCCESS November 2022
How to Improve Sales Hiring Success


CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments








FROM THE EDITOR: SORTING THROUGH STAFFING STRUGGLES November 2022
How Can Cleaning Distributors Improve Workplace Culture?


LEARNING FROM A SELF-ASSESSMENT November 2022
Tool Helps Assess School Facilities Management Strategies








MORE OCCUPANTS, SAME COMPLAINTS November 2022
Frontline Cleaning Managers Share Common and Ridiculous Complaints




MORE OCCUPANTS, SAME COMPLAINTS November 2022
Survey Reveals Top In-House Cleaning Complaints







COMPREHENSIVE CARPET CARE November 2022
Putting the Right Tools in the Right Hands


FROM THE EDITOR November 2022
The Cost to Compete





COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan






FREETIME: MAKING AN IMPACT THROUGH MENTORSHIP October 2022
Mentoring Others Builds a Foundation for the Future









PREVENTING CROSS-CONTAMINATION October 2022
Best Tools, Processes to Combat Cross-Contamination






PREVENTING CROSS-CONTAMINATION October 2022
Tips and Tricks for Keeping Environments Safe and Clean











CHARGING BACK UP October 2022
Best Uses for AGM, GEL Batteries



















THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same


FACILITY FOCUS: GAINING TRACTION September 2022
Handwashing Setup Streamlines Restroom Cleaning, Saves Supplies










FACILITY FOCUS: GAINING TRACTION September 2022
All-In-One Sink System Keeps Floors and Customers Safe


FROM THE EDITOR September 2022
Planning for Future Leadership




MOPPING UP SALES September 2022
Tools Necessary for Every Floor Care Program






MOPPING UP SALES September 2022
Top-Selling Mops and Benefits to Their Use











FACES OF THE FRONTLINE September 2022
Faces of the Frontline Honors Gina Luna, System1, Inc.




FROM THE EDITOR: CALLING ALL SALES LEADERS October 2022
Nominations Open for Sanitary Maintenance 2022 Sales Leaders Award






BAD SCENTS, NO SERVICE September 2022
Proven Products to Combat Odors





BAD SCENTS, NO SERVICE September 2022
How Distributors Can Assist with Foodservice Odors






MANAGEMENT: THE CLEANING NEVER STOPS September 2022
Cleaning Managers Capitalize on Peer-to-Peer Networking






FREETIME: SERVING AND LEARNING IN LATIN AMERICA September 2022
Greentech Environmental Sales Coordinator Shares Value of Mission Trip Experiences






ARE YOU READY? September 2022
What to Look for When Recruiting New Managers








RETURN TO THE WINDY CITY September 2022
A BSC's Guide to BSCAI's Contracting Success 2022















SCHOOLS FACE 3 MAJOR CHALLENGES September 2022
Top Challenges for School Facility Managers




THE STRATEGIC SELL: SELLING INTO RECESSION...DOES IT MATTER? September 2022
Recession-Proof Sales Strategies for Distributors


PERSISTENCE PERSONIFIED August 2022
Paul Taylor Built a Foundation for Business Success




FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?





PERSISTENCE PERSONIFIED August 2022
BSC Proves Hard Work Pays Off






PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories






ADDRESSING AND RESOLVING RESTROOM ODORS August 2022
Key Restroom Odor Culprits and How to Prevent Them






BE AN ELITE BSC: MANAGING EXPECTATIONS AND ASPIRATIONS August 2022
Setting Business Expectations and Managing Reality




A POSITIVE PUSH FOR IAQ September 2022
Cleaning Chemicals That Help Indoor Air Quality


RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022



RECONNECTING IN CHICAGO September 2022
BSCs Benefit from Education and Awards at ISSA 2022






RECONNECTING IN CHICAGO September 2022
A BSC's Guide to ISSA North America





FROM THE EDITOR: DIVING INTO DATA August 2022
Using Data to Make Strong Decisions






IS EARNED WAGE ACCESS THE FUTURE? August 2022
Outlining On-Demand Payroll and How Cleaning Teams Can Benefit















FACES OF THE FRONTLINE August 2022
Faces of the Frontline Honors Holly Roberts, Team MJV




GREEN CLEANING August 2022
3 Things BSCs Should Know About ESG


DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
What Types of Content Boost Brands?




DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
Tips for Successful Social Marketing Campaigns

























CHALLENGES IN DISTRIBUTION August 2022
Cleaning Hurdles and How to Overcome Them








8/30/2022
SG360 Joins NSA




FREETIME: FLYING OVER WATER August 2022
The Rewards of Pushing Through Failure
















PICKING UP THE PIECES August 2022
Why Less Carpeting Simplifies Cleaning Schedules








8/22/2022
BOMI Names New CEO












MANAGEMENT: THE 4 S'S OF CLEANING August 2022
4 Tips for Evaluating Cleaning Processes and Training Needs









BREAKING THE ICE August 2022
How Much Ice Melt Should You Apply?




FROM THE EDITOR: HANDLING STAFFING STRUGGLES August 2022
Showing Appreciation for Staff Pays Dividends





CONTINUING THE CLIMB August 2022
Cleaning Managers Discuss Staffing Struggles



CONTINUING THE CLIMB August 2022
Cleaning Managers Address Purchasing Priorities





CONTINUING THE CLIMB August 2022
Survey Outlines Facility Cleaning Budgets









CONTINUING THE CLIMB August 2022
Outsourcing and Other Management Challenges









STRATEGIC SELL: THE FACE OF UNCERTAINTY August 2022
Sales Strategies for Turbulent Times
















INTERNAL STRUGGLES June 2022
Staffing Struggles Plague Cleaning Teams





INTERNAL STRUGGLES June 2022
Facility Managers Outline Cleaning Challenges







IN THE FIELD: CARPET CARE June 2022
How to Add Encapsulation to Carpet Care Programs





IN THE FIELD: CARPET CARE June 2022
Tips to Incorporating Encapsulation Cleaning



BEST PRACTICES FOR CLEANING AND DISINFECTING June 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting











FROM THE EDITOR: GROWTH FROM NETWORKING ABROAD June 2022
Advantages of Networking With BSCs










POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
Prioritize Frontline Training, Avoid Hygiene Theater





POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted



FREETIME: TRAGEDY SPARKS A LIFETIME OF GIVING BACK June 2022
Triple S Director an Integral Volunteer at New Orleans Children's Hospital

































LIGHT AT THE END OF THE TUNNEL June 2022
2022 BSC Market Report Shows Promising Industry Trends



SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations






SELLING THE TRUE COST OF SOAP June 2022
Factors to Consider When Making Hand Hygiene Decisions







EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier






EXTERIOR MAINTENANCE June 2022
5 Ways Cleaning Can Make a Strong Impression






ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening


FROM THE EDITOR: HOW TO DO MORE WITH LESS June 2022
Autonomous Machines Make an Impression











STRATEGIC SELL: HOW MUCH IS YOUR SALES FORCE COSTING YOU? June 2022
The Real Cost of Average or Weak Salespeople


MANAGEMENT: THE MORE YOU KNOW June 2022
The Perils of Hoarding Knowledge in Cleaning Operations









FROM THE EDITOR: A GLOBAL PERSPECTIVE ON CLEANING June 2022
Top Takeaways from Attending Interclean Amsterdam











FLOOR EQUIPMENT June 2022
Mops that Minimize Cross-Contamination




FLOOR EQUIPMENT June 2022
Choosing the Mop to Meet Your Needs






























SHARING STRATEGIES FOR SUCCESS April 2022
Tackle Recruiting and Retention Challenges Head-On





SHARING STRATEGIES FOR SUCCESS April 2022
Successful BSC Shares Cleaning Business Tips





INFECTION CONTROL June 2022
5 Stages of Pandemic Preparedness



BUILDING A FOUNDATION April 2022
BSC Lays a Foundation for Long-Term Success










6/6/2022
State of the Cleaning Industry
Taking a closer look at where things stand as the cleaning industry starts to assess lessons learned during the pandemic, and looking to the future.












BUILDING YOUR DIGITAL PRESENCE April 2022
Tips Distributors Can Use to Drive Website Traffic


BUSINESS TRENDS April 2022
State of the Cleaning Industry





STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design






WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Understanding Floor Coefficient Of Friction Standards










WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Keep Floors Safe by Measuring Slip Resistance


IN THE FIELD: INFECTION CONTROL April 2022
The Greening of Disinfectants in Infection Prevention Programs










IN THE FIELD: INFECTION CONTROL April 2022
Green Cleaning Initiatives That Battle Infection Control
Complementary Cleaning Strategies











ALL CHARGED UP April 2022
How Proper Training Extends Battery Life











PANDEMIC LESSONS LEARNED April 2022
Top Cleaning Challenges in Educational Facilities


















IN THE FIELD: CARPET CARE April 2022
Best Vacuum Types for Daytime Cleaning
Vacuum Selection Minimizes Daytime Cleaning Disruptions

FREETIME: EILEEN THE ARTIST April 2022
Distributor's Freedom To Explore Helps Unlock Creativity








CLEANING REMAINS A TOP PRIORITY April 2022
Improving Hand Hygiene as Facilities Reopen


CLEANING REMAINS A TOP PRIORITY April 2022
Tools That Help Ensure Cleaning Compliance









CLEANING REMAINS A TOP PRIORITY April 2022
Targeting Hygiene in Cleaning Practices





FROM THE EDITOR: AVOIDING THE BLAME GAME April 2022
BSCs Manage Turnover With Strong Leadership






POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences


POST-PANDEMIC RESTROOM CLEANING April 2022
Tips And Tricks For Efficient Restroom Cleaning


















GETTING THE GREEN LIGHT April 2022
Initial Steps For Launching A Sustainability Program






GETTING THE GREEN LIGHT April 2022
What Should a Sustainability Program Target?





GETTING THE GREEN LIGHT April 2022
How To Launch A Sustainability Program



EDITORIAL – STOP THE SPINNING April 2022
Facility Cleaning Managers Face Hurdles Head On








REFINE HOW TO COMMUNICATE CLEAN April 2022
Three Ways to Communicate Cleaning’s Impact
























SOFTWARE THAT SUPPORTS SALES February 2022
How ERP and CRM Software Benefits Jan/San Distribution


SOFTWARE THAT SUPPORTS SALES February 2022
Software That Boosts Sales and Manages Inventory






















THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
6 Steps To Ensure Employee Safety


THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
How To Market Your Safety Program To Employees









MATTING MATTERS February 2022
Matting Based On Facility Type, Foot Traffic


MATTING MATTERS February 2022
Should You Rent Or Buy Mats?


MATTING MATTERS February 2022
Customized Matting Boosts Facility Branding


SUPPLY CHAIN TO BE TANGLED ALL YEAR February 2022
Supply Chain To Be Tangled All Year













BE AN ELITE BSC February 2022
3 Steps For Improving Workload Management


ROADMAP TO HIRING February 2022
New Methods To Simplify Job Applications









2021 BSCAI CLEAN AWARD WINNERS February 2022
2021 BSCAI CLEAN Award Winners Recognized








FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors

















COMMUNICATION TIPS FOR MANAGERS February 2022
Improving Communication In A Cleaning Company


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Employee Recognition Improves Retention




DAYLIGHT SAVINGS February 2022
Dealing With Daytime Cleaning Hurdles


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Business Challenges Breed Opportunities For Growth


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Lessons in Leadership


















FROM THE EDITOR: LEADERSHIP LESSONS February 2022
Strong Leadership Requires Tough Decisions







COMMUNICATING IAQ STRATEGIES February 2022
Sharing IAQ Policies With Occupants








BACK TO BASICS February 2022
Training Tips For Handling Chemicals







HELP WANTED February 2022
5 Steps To Hiring And Retaining Talent


HELP WANTED February 2022
How To Improve Job Postings


HELP WANTED February 2022
Employee Flexibility Key To Retention


MANAGEMENT COLUMN: NEW YEAR, NEW APPRECIATION February 2022
Continued Appreciation For Frontline Workers









FROM THE EDITOR: FLEXIBILITY KEY TO NAVIGATING 2022 February 2022
Rethinking Cleaning Schedules, Staffing As Pandemic Continues





















































































































BSCAI MEMBER NEWS November 2021
5 Tips For Employee Motivation


WEIGHING THE OPTIONS November 2021
Distributor Consulting Tips For Floor Pad Selection


WEIGHING THE OPTIONS November 2021
On-Site Assessments Ensure Quality Floors








MANAGEMENT: THE CLEAN SYNDROME November 2021
How Cleaning And Disneyland Are Connected








BE AN ELITE BSC: 5 COMPONENTS FOR A HEALTHY SALES PIPELINE November 2021
Building A Steady Sales Flow For Company Growth


HEALTHY SCHOOLS: PRIORITIZING HEALTH November 2021
Top Health Challenges Facing Schools


MAKING AN IMPRESSION November 2021
Tips For Improving Restroom Experiences



MAKING AN IMPRESSION November 2021
Optimizing Restroom Setups For Occupants






PRE-PORTIONING PACKS A PUNCH November 2021
Pre-Measured Chemicals Improve Costs, Efficiency


PRE-PORTIONING PACKS A PUNCH November 2021
Portion Control Packs Simplify Training


INTERIM CARPET MAINTENANCE November 2021
Experts Discuss, Debate Interim Carpet Care


INTERIM CARPET MAINTENANCE November 2021
Selecting Interim Carpet Care Equipment


INTERIM CARPET MAINTENANCE November 2021
How Often Should Interim Carpet Maintenance Be Done?


INTERIM CARPET MAINTENANCE November 2021
Going Green With Interim Cleaning





FROM THE EDITOR: SURVEY OUTLINES PURCHASING TRENDS November 2021
Customer Purchasing Changes Since Pandemic








FROM THE EDITOR: HOW HAS THE PANDEMIC CHANGED YOUR COSTS AND FREQUENCIES? November 2021
Understanding Your Staff And Budgetary Needs








BOOST CARPET CLEANLINESS October 2021
Carpet Equipment That Helps Maintain Cleanliness


BOOST CARPET CLEANLINESS October 2021
Choosing The Right Carpet Care Equipment










BE AN ELITE BSC October 2021
Be Smart About Forgiven PPP Funds




MAKING SCENTS October 2021
Tips To Combat Facility Odors






GUIDING THE FLOORS October 2021
Education On Mopping Ergonomics


GUIDING THE FLOORS October 2021
Choosing Between Cotton And Microfiber Mops


GUIDING THE FLOORS October 2021
Color-Coding Cleaning Tools To Improve Safety






CALCULATING CLEANING COSTS October 2021
Report Outlines Cleaning Costs And Frequencies


FACES OF THE FRONTLINE: JOSE SANTOS, HARVARD MAINTENANCE October 2021
Recognizing A Valuable Frontline Hero






FACILITY FOCUS: ROBOTIC REVAMP October 2021
Denver Public Schools Embrace Autonomous Autoscrubbers


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Floor Equipment That Helps Minimize Downtime


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Autonomious Autoscrubbers Help Streamline Floor Care



BRINGING IN A BIT OF COLOR October 2021
The Benefits Of Microfiber In Cleaning Programs





STRATEGIC SELL: 2022 IS HERE! October 2021
How To Hit Sales Goals In 2022



MANAGEMENT COLUMN October 2021
7 Characteristics Of Top Managers
























THE ROAD TO SMARTER SELLING September 2021
Selling Strategies And Tips To Closing Deals


A MOUNTAIN WORTH CLIMBING August 2021
Management Survey Reveals Top Cleaning Trends



A MOUNTAIN WORTH CLIMBING August 2021
Cleaning Managers Address Budgeting


A MOUNTAIN WORTH CLIMBING August 2021
Purchasing Priorities For Facility Cleaning Managers


A MOUNTAIN WORTH CLIMBING August 2021
Survey Addresses Hiring Challenges In Cleaning



















THE STRATEGIC SELL September 2021
Are You Curious Enough To Succeed?










A DIFFERENT KIND OF DISINFECTION August 2021
Two-Step Cleaning Then Disinfecting


A DIFFERENT KIND OF DISINFECTION August 2021
How To Apply HOCl


ELITE BSC COLUMN: WHEN SALES SHOULD HAND OFF ACCOUNTS TO OPERATIONS August 2021
How To Manage Sales-Client Relationships
























IAQ AND CLEAN CARPETS August 2021
How Air Filtration Prevents Illnesses


IAQ AND CLEAN CARPETS August 2021
Selecting A Safe, Ergonomic Vacuum


IAQ AND CLEAN CARPETS August 2021
Assisting End Users With Vacuum Maintenance


MANAGEMENT COLUMN August 2021
6 Tips To Leaner Cleaning Programs








FREETIME: ART AND DISTRIBUTION August 2021
Americhem International Employee Reignites Art Passion




GREENLIGHTING SUSTAINABILITY August 2021
Small Steps Ensure Successful Green Cleaning






BREAKING THE CHAIN August 2021
How To Manage The Supply Chain


BREAKING THE CHAIN August 2021
Causes For Supply Chain Shortages




HEALTHY SCHOOLS: LEARNING FROM EXPERIENCE August 2021
4 Lessons For Safe School Reopenings


FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Disinfecting Touchpoints Reduces Cross-Contamination


THE STRATEGIC SELL: A YEAR TO REMEMBER August 2021
Sales In The Post Pandemic Economy










GLOVES AND GOGGLES GALORE August 2021
Reinforcing PPE Best Practices





TIME TO TALK WINTER August 2021
Tips For Ordering Ice Melt













FROM THE EDITOR: A SHATTERED SUPPLY CHAIN August 2021
Understanding Supply Chain Challenges




















































BE AN ELITE BSC June 2021
4 Keys To Closing Sales


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Direct Clean CEO Reflects On Career







A RETURN TO CARPET CARE June 2021
Keeping a Carpet Cleaning Schedule


A RETURN TO CARPET CARE June 2021
Promoting A Carpet Care Budget









A RETURN TO CARPET CARE June 2021
Health Benefits Of A Carpet Care Program















A BORN LEADER June 2021
The Ultimate Custodian






FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz


SELLING SUSTAINABILITY June 2021
Importing Metrics For Sustainability Reporting








CASE STUDY June 2021
Delivering A Superior Clean






DISCUSSING DISPENSER UPGRADES June 2021
Tips For Selling Touch-Free Dispensers


DISCUSSING DISPENSER UPGRADES June 2021
Battery Selection For Soap Dispensers


POINTS OF INSPECTION June 2021
5 Common Hiding Places For Pests






NO SURFACE LEFT BEHIND June 2021
Hotspots To Look For When Cleaning Restrooms


NO SURFACE LEFT BEHIND June 2021
Floor Care Key To Hygienic Restrooms





FREETIME: A THEATER DREAM COME TRUE June 2021
HOSPECO Manager Directs Musicals In Free Time






FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits


FROM THE EDITOR: PASSING ON PRICE INCREASES June 2021
How To Discuss Pricing With Customers









MANAGEMENT COLUMN: JANITORS TO THE CORE June 2021
Maintaining Respect For Custodians Amid Reopening



















FOLLOWING THE STEPS June 2021
Machine Maintenance Prevents Infection Spread




















FROM THE EDITOR: A CLEANING AUDIT WILL VALIDATE YOUR EFFORTS June 2021
How To Evaluate Your Cleaning Program














































EXECUTIVE INSIGHTS: GREG BUCHNER ON THE OPPORTUNITIES AND CHALLENGES OF 2021 April 2021
CleanOffice CEO Talks Pandemic, BSCAI Events



THIS TEAM HAS A CRISIS CAPTAIN IN JILL DAVIE April 2021
Simplifying Cleaning Schedules








A SIMPLE TELEMARKETING SCRIPT April 2021
What To Say When Cold Calling Customers







TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?








FILLING THAT EMPTY SEAT April 2021
Jan/San Sales Jobs Do Attract Young Workers




SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Battery Vs. Corded Vacuums







FACES OF THE FRONTLINE April 2021
4M Building Solutions' Hernan Segura Honored





CLEANING SMARTER April 2021
Benefits Of Restroom IoT Products



CLEANING SMARTER April 2021
Scheduling & Managing Inventory With IoT


TAKING CHARGE April 2021
Common Battery Maintenance Mistakes










FREETIME: LOVE AND WRESTLING April 2021
KSS Enterprises Consultant Motivated By Coaching Son


PREVENT THE HAZARD April 2021
Tips For Preventing Slip-And-Fall Accidents


PREVENT THE HAZARD April 2021
Risk Assessment Plans, Signage Improve Safety


PREVENT THE HAZARD April 2021
How To Select Floor Mats







BSCAI GOVERNMENT AFFAIRS WEBINAR: WASHINGTON POLICY UPDATE April 2021
BSCAI Federal Policy Webinar Available





TAKING CHARGE April 2021
How To Properly Charge Batteries



ROLLING WITH THE PUNCHES April 2021
Hybrid Learning Enhances School Cleaning


ROLLING WITH THE PUNCHES April 2021
Boosting Morale Amid Pandemic Stress










SET THE COURSE April 2021
How To Recruit And Retain Clients


SET THE COURSE April 2021
Earn Customer Trust Through Consulting




STRATEGIC SELL: POST-COVID SALES SUCCESS April 2021
Four Steps To Sales Transformation In 2021


KEEPING DOORS OPEN April 2021
OCCC Protocols Ensure Safe Events


KEEPING DOORS OPEN April 2021
Partnerships Pivotal To Infection Prevention










FROM THE EDITOR: LESSONS LEARNED FROM THE PANDEMIC April 2021
Technology Propels Jan/San Distributors






FACES OF THE FRONTLINE April 2021
Faces of the Frontline Honors Eugene Brockman















FROM THE EDITOR: SUSTAINABILITY CAN STILL SHINE April 2021
Promote Green Cleaning On Earth Day





















































LUKE TAKES THE REINS February 2021
Outlining The Value Of A BSCAI Membership




ONLINE EXCLUSIVE February 2021
11 Tips To Crush Your Next Online Presentation









TOP PRODUCTS FOR HAND HYGIENE February 2021
Selecting Soaps, Sanitizers For Facility Customers


QUALITY FLOOR CARE PROGRAMS PREVENT GERMS, PROMOTE HEALTH February 2021
Certified Products Prevent Greenwashing

















RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Robotic Cleaning Equipment ROI


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Data Management Boosts Floor Care Efficiency


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Distributor Consulting Key To Facility Floor Care


MARSDEN SERVICES WON THE SUPER BOWL OF CLEANING CONTRACTS February 2021
Vendor Partnership Key To Super Bowl Contract











EMBRACE VIRTUAL February 2021
Preventing Video Conferencing Fatigue


EMBRACE VIRTUAL February 2021
Preparing For Virtual Events, Trade Shows


EMBRACE VIRTUAL February 2021
Tips For Virtual Business Success


COVID-19 AND VACCINES: CAN YOU MANDATE THAT EMPLOYEES GET THEM? February 2021
Understanding Employer-Mandated COVID-19 Vaccinations


TOP PRODUCTS FOR HAND HYGIENE February 2021
Comparing Liquid Vs. Foam Soap











OPTIMIZED VACUUMS PROMOTE IAQ February 2021
Vacuum Setup Key To Quality Carpet Care








FACES OF THE FRONTLINE February 2021
Jacqueline Roberts Excels Through Consistency











JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual









SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies













FROM THE EDITOR February 2021
Finding And Keeping The Right People


A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen


TEAM APPROACH February 2021
Keep It Simple When Disinfecting











ALL EYES ON DISINFECTING February 2021
Cleaning Before Disinfecting Essential For Spraying


ALL EYES ON DISINFECTING February 2021
Tips For Safe Spraying, Chemical Purchasing















































































PRIVATE LABEL November 2020
Six Package Design Trends For 2021





















LEAD MEASURES ALL BSCS SHOULD BE TRACKING November 2020
Methods To Evaluate BSC Performance


I’M FINE! (AND OTHER COVID LIES) November 2020
Stress Management Tips For BSCs











COVID CRACKDOWN November 2020
Protecting BSCs From Liability Claims



EVALUATING CLEANING TECHNOLOGIES November 2020
Tips For Choosing Between Infection Prevention Technologies












RENTING VS. OWNING COMMERCIAL CLEANING EQUIPMENT November 2020
Key Factors To Making Equipment Purchasing Decisions







FREETIME November 2020
Happy Stetsgiving And Merry Stetsmas





CELEBRATING SERVICE November 2020
CLEAN Award Winners Embody BSC Excellence












ADDING VALUE WITH VACUUM SERVICES November 2020
Equipment Training, Maintenance Retains Customers


ADDING VALUE WITH VACUUM SERVICES November 2020
Free Services Lead To Revenue


ADDING VALUE WITH VACUUM SERVICES November 2020
Marketing Post-Purchase Services Pays Dividends




12/10/2020
PDI Appoints CCO



STRATEGIC USE OF CHEMICALS November 2020
Green-Friendly Infection Control Practices




KEEPING BATTERIES SAFE AND FUNCTIONAL November 2020
Consistent Battery Charging And Use Is Crucial






REFRESHING THE MESSAGE November 2020
Acme Rebrand Highlights Solutions-First Approach






FACES OF THE FRONTLINE November 2020
Raul Borja, Bee Line Support




2021: WHAT'S YOUR PLAN? November 2020
Planning For Post-Pandemic Sales





GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern


GET A LEG UP ON LEGIONELLA November 2020
Preventing Legionella Made Simple


KEEPING A FOCUS ON FLOOR CARE November 2020
Revisiting Service, Product Opportunities Amid Reopening


SAVE THE DATE FOR BSCAI'S 2021 CEO SEMINAR October 2020
BSCAI CEO Seminar Slated For Hawaii In January












11/25/2020
BSC Promotes Four



CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges








CLEAN STARTS WITH CLEAN MACHINES November 2020
Machine Cleaning Programs Minimize Pathogens


CLEAN STARTS WITH CLEAN MACHINES November 2020
Workloading For Machine Maintenance








RAMPING UP PPE PROTOCOLS November 2020
Protocols That Reduce Cross-Contamination










A LESSON IN STRATEGY November 2020
Tips For An Organized Cleaning Department


WITH RESTROOMS, OCCUPANT ATTITUDES ALWAYS STINK November 2020
Reducing Occupant Complaints












FACES OF THE FRONTLINE October 2020
Maria Marquez Latest Face Of The Frontline








USING PRODUCTION RATES TO BID JANITORIAL JOBS October 2020
Calculating Janitorial Labor




KEEPING BUSY October 2020
ISSA President Makes Time For Fitness






THE COST OF STRONG SALES October 2020
How Jan/San Sales Reps Are Paid
















HOW QUICKLY THEY FORGET October 2020
Maintaining Hygiene Amid Pandemic Fatigue





COLOR CODING PROVIDES SIMPLIFICATION October 2020
Color Coding Simplifies Infection Prevention


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Simple Steps To Reduce Cross-Contamination


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Distributors Provide Guidance In Marketing, Education


A GOOD KIND OF TRAFFIC October 2020
Changing Facility Foot Traffic Can Make Cleaning Easier






PREPPING FOR WINTER WEATHER October 2020
Tips To Prevent Slip-And-Fall Injuries


PREPPING FOR WINTER WEATHER October 2020
Matting Pivotal To Occupant Safety








ODOR CONTROL October 2020
Treating Restroom Smells







UNDERSTANDING YOUR SALES FORCE October 2020
More Than A Sales Process Is Needed




THE HILL I’LL DIE UPON October 2020
Teaching Cleaning Fundamentals






PANDEMIC SILVER LINING? October 2020
Virtual Events Helping Distributors




RESEARCHING ROBOTICS October 2020
Robotic Cleaning Boosts Daily Efficiency











GIVING GREEN THE GO-AHEAD October 2020
Adopting Ergonomic Tools, Training







FACES OF THE FRONTLINE October 2020
James Benge Embraces Off-The-Job Contributions
















WITH ALL EYES ON CLEANING, DEPARTMENTS WOEFULLY UNDERSTAFFED October 2020
Managing Cleaning Departments As Demands Rise












SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands




MASTER YOUR MOPPING SYSTEM September 2020
Experts Analyze Mopping Options



CUSTOMERS COME FIRST September 2020
Customer Growth Takes Distributor Global


CUSTOMERS COME FIRST September 2020
Crisis Doesn't Change Core Business Strategy









HAND HYGIENE AND COVID-19 September 2020
Facilities To Adopt Touchless Products


HAND HYGIENE AND COVID-19 September 2020
Setting A Template For Pandemic Preparation


HELPING THE HUNGRY September 2020
Distributor's Account Exec Helps Feed The Needy











LAUNCHING INTO UNCHARTERED TERRITORY September 2020
Facility Managers Prepare For School Year

















FACES OF THE FRONTLINE September 2020
Vicky Virgen Leads As Demands Rise


STICKING TOGETHER September 2020
Helping Clients With Pandemic Tension











MAINTAINING ORDER September 2020
Promoting Effective COVID-19 Protocol





KEEPING A LEVEL HEAD September 2020
Cleaning For Health Includes Self-Care






PURSANT REPORT HIGHLIGHT MARKET TRENDS August 2020
Impact Of The Health Crisis On Mergers & Acquisitions





WE’RE STILL IN THIS TOGETHER September 2020
Pandemic Adjusts Cleaning Needs









POSITIONING BSCS FOR PANDEMIC SALES August 2020
Avoiding Predatory Business During Outbreak






OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program








QUICK TO PIVOT August 2020
A Lesson In Business Succession


OPTIMIZING FLOOR CARE August 2020
Robotic Equipment Expands Staff Capability







CREATING AN IDEAL CUSTOMER PROFILE August 2020
Decide Who And Who Not To Sell To


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Engaging Online Content Elevates Distributors


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Social Media Drives Web Traffic





WHAT CUSTOMERS WANT August 2020
Tracking And Other Ice Melt Issues


LENDING A HAND August 2020
Distributors Provide Pandemic Consulting


LENDING A HAND August 2020
Chemical Safety Guidance For Customers





LENDING A HAND August 2020
Meeting Increased Cleaning Demands
















CREATING CONNECTIONS August 2020
Virtual Customer Connections Are A Necessity






























CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration




HOW TO HANDLE URINE June 2020
Procedures For Eliminating Urine Odors













BE AN ELITE BSC June 2020
Tips For BSC Growth












EMPLOYMENT IN THE COMMERCIAL CLEANING INDUSTRY IN 2019 June 2020
Frontline Labor Report Highlights Retention Strategies






MAKE A NAME FOR YOURSELF June 2020
The Private Label Products Of Today








NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Adapting To Changes In Distributor Services


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Managing Pandemic Supply Shortages


THE FUTURE LOOKS BRIGHT June 2020
2020 Building Service Contractor Market Report



EXECUTIVE INSIGHTS: FRANK TREVISANI, BSC, SPARTAN CHEMICAL COMPANY June 2020
Spartan Chemical's Frank Trevisani Discusses Cleaning For Health


MANAGING MARIJUANA ODORS June 2020
Combat Odors With Distributor Guidance


MANAGING MARIJUANA ODORS June 2020
Establishing Customer Relationships


MANAGING MARIJUANA ODORS June 2020
Overlooked Odor Sources


7/2/2020
BRAVO! Joins NSA






CHECK OUT BSCAI’S NEW PODCAST: CONTRACTING CONVERSATIONS June 2020
New BSCAI Podcast To Cover Pandemic Response



APPROACHING CONTRACTS DURING THE COVID-19 TRANSITION June 2020
Discussing Client Needs Before Reopening










INTRODUCING THE WINNERS June 2020
Top Cleaning Chemical Products


INTRODUCING THE WINNERS June 2020
Restroom Dispensers and Consumables Winners


INTRODUCING THE WINNERS June 2020
Cleaning Equipment And Accessories Winners










LEANING INTO THE PANDEMIC June 2020
Adapting To Sales In A Digitally-Dominated Economy


ADAPTING TO COVID-19 CHALLENGES June 2020
Connecting With Staff And Maintaining Morale


ADAPTING TO COVID-19 CHALLENGES June 2020
Managing Inventory Amid The COVID-19 Pandemic










DISTRIBUTORS CAN BE A 'REOPENING RESOURCE' June 2020
New Procedures, Facility Layouts Require Distributor Consulting
















PREPARATION IS THE BEST PROTECTION June 2020
Facility Managers Must Know How To Fight Pandemics









THE NEW NETWORKING June 2020
Reconnecting At The Virtual Cleaning Summit
























STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages































CORDED VS. CORDLESS CONSIDERATIONS April 2020
BSC Vacuum Selection Depends On Price, Facility Type


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Corded Vs. Cordless Vacuum Features


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Manufacturers, Distributors Serve As Vacuum Selection Resources






ROUTINE CLEANING CAN ALSO BE NEW AND NOVEL April 2020
Classic Cleaning Routines Are Made To Fight Coronavirus




TIME, ATTENDANCE SOLUTION IMPROVES LABOR COMPLIANCE April 2020
Labor Management System Helps BSC Save









EXECUTIVE INSIGHTS: MICHAEL HERBST, DKI April 2020
BSC, Commercial Property Restoration Industries Similar


LOOKING AHEAD April 2020
Tips For Employee Succession Plans


LOOKING AHEAD - CREATING WELL-TRAINED LEADERS THROUGH SUCCESSION PLANNING PART 2 April 2020
Transitioning Responsibilities During Training


BSCS FACE UNIQUE LABOR CHALLENGES IN LIGHT OF COVID-19 April 2020
Building Service Contractors Offer Solutions To Labor Problems





THE COST OF LITHIUM April 2020
Cost And Safety Of Lithium Batteries



CLEANERS AND DISINFECTANTS April 2020
Best Practices For Chemical Handling, Storage


CLEANERS AND DISINFECTANTS April 2020
Developing An Effective Training Program





REINFORCING CHEMICAL PROTOCOL April 2020
Chemical Training Vital To COVID-19 Management





BENEFITS OF ONBOARD MOPS April 2020
Onboard Mops Add Convenience, Reduce Injury




FIGHTING A PANDEMIC April 2020
How COVID-19 Has BSCs Scrambling




SEEKING GREENER PASTURES April 2020
Indoor Air Quality Affects Education, Student Health

















FLOORING STANDARDS THAT PROTECT FACILITIES April 2020
Testing Floors To Prevent Slip-And-Fall Accidents







EMBRACING CLEAN INITIATIVES April 2020
Survey Gauges Green Cleaning Equipment Adoption









































SOFTWARE SIMPLIFIES TRAINING, OPTIMIZES EFFICIENCY February 2020
Distribution Company Improves Thanks To ERP Software







BSCAI MEMBER NEWS February 2020
Commercial Cleaning For Large-Scale Events






BSCAI MEMBER NEWS February 2020
BSCAI Board Of Directors Announced For 2020











SHOULD SUPERVISORS BE CUSTOMER RELATIONS EXPERTS? February 2020
Improving Service With Supervisor-Client Relationships


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Entrance Matting Minimizes Floor Soil


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Unique Cleaning Requirements For Different Floors


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Luxury Vinyl Flooring Provides Simpler Maintenance, Installation


CARING FOR THE KIDS February 2020
Jan/San Employee Combats Child Maltreatment









VETTING YOUR VACUUM SELECTION February 2020
Productivity And Ergonomic Considerations


FACES OF THE FRONTLINE - SPONSORED BY PROTEAM February 2020
Rickevon Johnson Stands Out With Unprompted Contributions









CONTRACTORS CONVERGE ON BALTIMORE February 2020
Targeted Education Slated For Clean Buildings Expo


FIVE INSIGHTS INTO CLEANING MANAGEMENT February 2020
Engage Cleaning Staff For Operational Insight


SOFTEN AMAZON’S BLOW WITH ERP SOFTWARE February 2020
How Amazon Has Set The Bar High On Distribution







A QUICK INTRODUCTION February 2020
Zudonyi Takes Over As Editor-In-Chief


TAKING PAUSE FOR PAWS February 2020
Prepare Indoor Matting For Outdoor Moisture


2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves













TAKING STOCK: WHAT’S IN YOUR CLOSET? February 2020
Inventory Management Improves Cleaning Efficiency







SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Superbugs Spreading From Soft Surfaces, Too


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Jan/San Distributors Must Be A Resource In Infection Control


INTRODUCTIONS ARE IN ORDER February 2020
Zudonyi Introduces Herself As Editor-In-Chief



EVOLVING WITH EVS February 2020
Adopting Proper Disinfection Equipment








VETTING YOUR VACUUM SELECTION February 2020
Distributors And Manufacturers Offer Vacuum Expertise


WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines




VETTING YOUR VACUUM SELECTION February 2020
Facility Size, Safety Concerns Dictate Vacuum Investments


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Technology Essential To Eliminate High-Resistance Infections













































































































ELECTROSTATIC PROVIDES EXTRA PROTECTION DURING FLU SEASON November 2019
How One BSC Prevents Illness Using Electrostatic Tech














AWARDING SERVICE November 2019
A Cleaning Company That Gives Back


AWARDING SERVICE November 2019
BSCAI Names Its Employee Of The Year


AWARDING SERVICE November 2019
The People Who Received BSCAI’s Highest Honors







CLEANING UP RECYCLING November 2019
Proper Receptacles Lead To Correct Recycling




GOOGLE GOES WITH GREEN CLEANING November 2019
Google's Green Cleaning Initiative Started Out Rough


GOOGLE GOES WITH GREEN CLEANING November 2019
How Google Embraces Zero Waste


FROM THE EDITOR’S DESK November 2019
Weltin Moves On To Cover Facility Maintenance







THE FUTURE OF CLEANING LIES IN STANDARDIZATION November 2019
Why Standardized Cleaning Is Important










A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning’s Role In Public Health


READY, SET, SELL! November 2019
How To Speed Up Sales Performance













THREE REPORTS MANAGERS NEED FOR SUCCESS November 2019
BSC Bosses Must Have This Information








FACILITY FOCUS: KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
Sensor Technology Simplifies Restroom Stocking


KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
IoT Advancements Measure Employee Performance


HAND DRYER MUST-HAVES November 2019
Some Desire Hand Dryers With HEPA Filters









EMBRACING MICROFIBER November 2019
Transitioning To Microfiber Mops


EMBRACING MICROFIBER November 2019
Microfiber Promotes Efficiency, Ergonomics










CARPET DRYING DEMYSTIFIED November 2019
Protect Carpets With Proper Dry Times


CARPET DRYING DEMYSTIFIED November 2019
Techniques To Speed Up Carpet Drying


AVOIDING RESTROOM TROUBLES November 2019
Top Restroom Cleaning Challenges


AVOIDING RESTROOM TROUBLES November 2019
Eliminating Restroom Odors








REDUCING WORKER INJURIES November 2019
Trim On-The-Job Accidents


REDUCING WORKER INJURIES November 2019
Prevent Common Custodial Injuries


REDUCING WORKER INJURIES November 2019
Dodging Chemical Hazards


REDUCING WORKER INJURIES November 2019
Promoting Workplace Safety










STRESSING SAFETY November 2019
Custodial Managers Emphasize Employee Safety







HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys








BACK TO VEGAS FOR BSCAI October 2019
Annual BSCAI Event Boasts Meaningful Education


SHOWCASES, SEMINARS AND SLOTS October 2019
Getting To Know The ISSA Show Speakers








CASE STUDY: GETTING A GRIP AT LONG JOHN SILVER'S October 2019
Popular Retailer Capitalizes On Floor Matting









CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Boost Efficiency By Empowering Staff


CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Supplying Tools Staff Need To Succeed










BENEFITS OF ERGONOMICS October 2019
Training Emphasizes Mopping Ergonomics


BENEFITS OF ERGONOMICS October 2019
Ergonomics Promotes Safety, Boosts Morale







THE VALUE OF ICE MELT October 2019
Proper Ice Melt Products Mean Safer Surfaces


THE VALUE OF ICE MELT October 2019
Proper Application Of Ice Melt Improves Effectiveness












ADOPTING ON-SITE GENERATION October 2019
Researching On-Site Generation Technology


ADOPTING ON-SITE GENERATION October 2019
Facilities Find Success With Water Technologies


PULLING THE PLUG October 2019
Embrace Cordless Vacuum Cleaners


PULLING THE PLUG October 2019
The Benefit Of Cordless Backpacks







































10/9/2019













WHICH REP FOR THE JOB? September 2019
To Go With An Inside Or Outside Sales Rep


WHICH REP FOR THE JOB? September 2019
Who Needs Outside Sales Reps







EMAIL ISN’T ENOUGH September 2019
Live Communication Helps Make Sales






KICKING THE BUCKET September 2019
There's Still A Place For The Mop And Bucket






KICKING THE BUCKET September 2019
Onboard-Dispensing Mops Reduce Labor Costs


FROM THE EDITOR September 2019
End Users Prefer Distributors Over Amazon


SMALL PLASTICS UNDER A MICROSCOPE September 2019
Prevent Small Plastics From Slipping Through Recycling Cracks









ESTABLISHING STAFF ENGAGEMENT September 2019
Six Steps To Successful Staff Engagement


DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
The Problem With Sanitizing Soft Surfaces





















EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Autonomous Cleaning Equipment Helps Facilities In A Big Way


EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Workers Respond To Robotic Floor Equipment


INITIAL SUCCESS REQUIRES ADAPATATION August 2019
Book Helps Make More Successful Leaders








SECURE STRONG HIRES September 2019
Benefits Of Changing Hiring Strategies


SECURE STRONG HIRES September 2019
Promoting Employee Benefits To Potential Hires


FROM THE EDITOR'S DESK August 2019
Employee Onboarding Vital For BSCs












CLEANING ON THE FIRST SHIFT August 2019
Vacuum Helps Make The Switch To Day Cleaning



OVERCOMING HURDLES September 2019
Management Advice On Cleaning Struggles







WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives









THE RISE OF ROBOTS August 2019
Cleaning Robots Drive Business Innovation


THE RISE OF ROBOTS August 2019
Automation An Asset To Janitor



FREETIME August 2019
Making Sales And Milking Cows










SOCIAL MEDIA'S INFLUENCE ON BUYER BEHAVIOR August 2019
Social Media And Sales


FACES OF THE FRONTLINE August 2019
California Janitor Creates A Safe Work Environment







SUPPLYING THE CORRECT ICE MELT August 2019
The Science Of Selling Ice Melt


SUPPLYING THE CORRECT ICE MELT August 2019
Developing A Diversified Salt Portfolio


SUPPLYING THE CORRECT ICE MELT August 2019
Sell On More Than Price









8/23/2019
4M Adds To Staff













8/20/2019
Zep Names New CEO









COMPETING WITH AMAZON August 2019
Doing Business Against An E-Commerce Giant












































































END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use
























MANAGING CLEANING EXPECTATIONS June 2019
How Home Economics Helped Shape The Profession Of Clean


THE STRATEGIC SELL June 2019
Closing Sales Is Overrated






FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
High-Speed Hand Dryers Keep Restrooms Clean And Long Lines Moving Quickly


FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
Gillette Stadium Sustainability Efforts


TIME TO EMBRACE DASHBOARD SOFTWARE June 2019
Fix Flaws With Business Intelligence Dashboard Software



FROM THE EDITOR June 2019
The Answer To Infection Control


TACKLING TENACIOUS HAIS June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS June 2019
Disinfecting Processes That Reduce HAIs



SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom



PREPARING TOMORROW’S LEADERS June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS June 2019
Prepare Prospective Cleaning Leaders




IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Create Recycling Programs That Work


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
The History Of Recycling


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Reduce Recycling Contamination


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Financial Benefits Of Proper Recycling Programs




2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face





INDUSTRY STATISTICS April 2019
2019 Building Service Contractor Market Report






CATCHING GHOST EMPLOYEES April 2019
A Form Of Payroll Fraud That Is Frightening



FREETIME: THE OVER 50 SOCCER STAR April 2019
Vice President Of Impact Products Is A Soccer Star



FACES OF THE FRONTLINE April 2019
Chicago Janitor Keeps Coworkers, Customers Happy


BRANDING THE RESTROOM April 2019
Customized Soap Dispensers Help School Show Pride




KNOW THE REASONS BEHIND YOUR ACTIONS April 2019
Gain Leadership Skills By Asking "Why?"



VACUUM SUCCESS April 2019
Productivity Gains Of Backpack Vacuums


FROM THE EDITOR April 2019
Sanitary Maintenance Gets New Look


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment















FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Aqueous Ozone Controls Pollutants And Protects Staff


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Testing Effectiveness Of Cleaning Technologies


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Training Staff On Advantages Of Water Technologies


LEADERSHIP THROUGH THE LABRINTH April 2019
Buying Groups Help Distributors Win In Healthcare


FROM THE EDITOR April 2019
Clean Buildings Expo Impresses


ZEROING IN ON GERMS April 2019
Top Hiding Spots For Germs And Bacteria


ZEROING IN ON GERMS April 2019
Schools Tackle Germ Hotspots


THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE April 2019
How To Clean The Air


THE AIR WE BREATHE April 2019
Systems That Tackle Indoor Air Contaminants


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction




GROWING A GREEN PROGRAM April 2019
Green, Sustainable Survey Outlines Cleaning Trends


GROWING A GREEN PROGRAM April 2019
Survey: Green Cleaning Trends


GROWING A GREEN PROGRAM April 2019
Where Sustainable Practices Fit In Facilities


GROWING A GREEN PROGRAM April 2019
Survey Dives Into Green Certifications


FROM THE EDITOR March 2019
Amazon Strikes Jan/San Distributors Again



APPEALING TO CUSTOMERS February 2019
Why BSCs Should Embrace Sustainability


CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears



A HANDBOOK FOR THE CLEANING INDUSTRY February 2019
New Book Helps BSCs To Thrive


NEW YEAR, NEW LEADER February 2019
BSCAI President Talks Goals For 2019






FACES OF THE FRONTLINE February 2019
Longtime Janitor Viewed As "Soldier On The Frontline"






THE HONORABLE BRYAN SMITH February 2019
Jan/San Professional Serves Role In Local Government



ROBOTS ARE CHANGING DISTRIBUTORS' ROLES February 2019
Autonomous Cleaning Equipment Force Distributors To Consult More




BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy



STRIKING A BALANCE February 2019
Understanding Customers Key To Inventory Control




GETTING THE MOST OUT OF SALES MANAGERS February 2019
Sales Training Vital To Success


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


RECRUITING GENERATION NEXT February 2019
What Millennials In The Workplace Desire



TAKING CONTROL OF INFECTIONS February 2019
Identify Common Germs Found In Facilities


TAKING CONTROL OF INFECTIONS February 2019
Protection From Pathogens


TAKING CONTROL OF INFECTIONS February 2019
Life Span Of Germs And Cleaning Efficacy


CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


SOFTWARE HELPS CUSTOMIZE CLIENT RELATIONSHIPS February 2019
ERP Solution Improves Business Performance


CONTROLLING DUST CONTROLS INFECTIONS February 2019
Using Vacuums To Fight The Spread Of Infections


CONTROLLING DUST CONTROLS INFECTIONS February 2019
Vacuum Features Best Suited For Healthcare Facilities


GET READY TO VOTE February 2019
Distributor Choice Awards Near


QUAT BINDING QUERIES February 2019
Hospitals Fight Quat Binding While Fighting Infections


QUAT BINDING QUERIES February 2019
Tips To Prevent Quat Binding


QUAT BINDING QUERIES February 2019
Alternatives To Disinfecting With Quats




BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE November 2018
Book Helps Improve Relationship With Coworkers


CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing


BUILDING A COMPANY AROUND ROBOTICS November 2018
Business Uses Robotic Cleaning Technology To Empower Workers


HOW BSCS CAN CREATE A SCALABLE MODEL November 2018
A Blueprint To Help Business Expand


BRINGING VINYLS BACK November 2018
Jan/San Industry Vet Enjoying Successful Music Career


DISINFECTANT RECOMMENDATION REDUCES C. DIFF CASES November 2018
Two-Step Cleaning Process Improves Hospital Conditions




SOFTWARE BUSTS GHOST EMPLOYEES AND EXPOSES TIME FRAUD November 2018
Technology Helps Avoid Labor Deceit


GREEN CLEANING: LOOK WHAT THE OCCUPANT DRAGGED IN November 2018
Identify And Combat Cleaning Challenges


THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times


BIG SHOES TO FILL November 2018
Start Leadership Succession Planning Today






FACILITY FOCUS November 2018
Fighting Contamination In Recycling


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite




THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


THE RIGHT MACHINE FOR THE JOB November 2018
Selecting The Best Vacuum For Distributors' Largest Markets




MATTING IS A MUST November 2018
Choose Mats That Prevent Slips And Falls


MATTING IS A MUST November 2018
Mats That Help Protect Flooring Investments


GIVING GERMS MORE ATTENTION November 2018
High-Touch Surfaces Need Improved Disinfecting


FROM THE EDITOR November 2018
IoT Takes A Step Forward


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


SERIOUS RACQUETBALL October 2018
Pro-Link Manager Has Major Game


A VALUABLE PIECE October 2018
Changing Roles In Redistribution


PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment




STOP THE TRANSPORT OF PATHOGENS October 2018
Combat Pathogens At Their Source


STOP THE TRANSPORT OF PATHOGENS October 2018
Cleaning Technology Fights Contamination


BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce





PROPONENTS OF PROPORTIONERS October 2018
What To Consider When Introducing Proportioners


PROPONENTS OF PROPORTIONERS October 2018
Advantages Of Pre-measured Chemical Packages


TARIFFS' IMPACT ON DISTRIBUTORS October 2018
Taxes On Chinese Imports Could Affect Jan/San Industry


October 2018
ISSA Voices Concern


CHASING THE SHINE October 2018
Clean, Shiny Floors Create An Impression


CHASING THE SHINE October 2018
The High Price Of Shiny Floors


CHASING THE SHINE October 2018
Low-Maintenance Flooring Options For Facilities


CHASING THE SHINE October 2018
Tips For Long-Lasting Floor Shine


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line


LEARN TO LIVE WITH CHANGE September 2018
'Who Moved My Cheese' Helps Businesses Adapt


REDUCING SLIP-AND-FALL HAZARDS September 2018
Floor Chemical Examinations Lessen Falls


SHARPEN YOUR SKILLS October 2018
Cleaning Industry Veterans Share Management Tips



SHARPEN YOUR SKILLS October 2018
Biggest Challenges Cleaning Managers Face




GROWING WITH THE INDUSTRY September 2018
Preparing McLemore Building Maintenance For The Future




September 2018
Leaving A Legacy


FROM THE EDITOR'S DESK September 2018
Recognizing Cleaners


WHY WATER WORKS September 2018
Cleaning Managers Embrace Engineered Water






LAUNDRY DISPENSER RESTORES CUSTOMER SATISFACTION October 2018
Updated Equipment Reduces Emergency Calls


SELLING SUSTAINABILITY September 2018
Iowa-Des Moines Supply Goes Beyond Green Cleaning Products



DEVELOP HEALTHY LEADERSHIP INTENTIONS September 2018
Defining What It Means To Be An Effective Leader


NEW HOST CITY FOR ISSA SHOW September 2018
Speakers, Innovative Products Highlight ISSA Show North America




PREPARING FOR A DIGITAL AGE September 2018
Digital Tools To Have Large Impact On Distribution Business


September 2018
Beating Amazon



ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Impact Of Poor Indoor Air


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Identify The Source Of Restroom Odors


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Train Staff To Tackle Odors In The Restroom


MANAGEMENT SURVEY September 2018
Survey Examines Priorities Of Cleaning Managers


MANAGEMENT SURVEY September 2018
Annual Survey Examines Cleaning Budgets


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Advantages Of Compact Floor Machines


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Productivity Advantages Of Small Autoscrubbers


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Using The Right Floor Equipment Improves Cleaning Outcomes



CRAFTING A VISION IS THE FIRST STEP TO SCALING UP August 2018
Take Your Business To The Next Level


ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT August 2018
Take Your Carpet Care Further




TRACKING JANITOR PRODUCTIVITY WITH APPS August 2018
Exploring Evidence-Based Cleaning





DENVER BRONCOS STAY SAFE THANKS TO NEW ICE-MELT SOLUTION August 2018
Case Study: Stadium Experiences Success From Ice Melt Solution


SPINNING TUNES ALONGSIDE THE BUFFER August 2018
Creating Policies For Music In The Workplace


INSPIRED TO FILL MY FREETIME August 2018
Gretchen Roufs Celebrates Subjects Of Her Columns


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits




FROM THE EDITOR'S DESK August 2018
BSCs Should Join The Zero Waste Movement




CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers


GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads



THE POWER OF PEERS August 2018
Peer-To-Peer Networking Helps Solve Issues


THE STRATEGIC SELL August 2018
B2B Trends Reshaping Inside Sales



SHOPPING FOR CARTS August 2018
Choosing The Right Cleaning Cart Or Caddy


SHOPPING FOR CARTS August 2018
Importance Of Organized Cleaning Carts




FROM THE EDITOR August 2018
Educating The Distributor



FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Changing Chemicals Propels Green Cleaning Program


FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Benefits Of Streamlining Cleaning Chemicals






OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Techniques To Achieving Green Cleaning Buy-In


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Research That Supports Sustainability In Schools


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Communicating And Promoting Green Cleaning Initiatives




CLEANING THE UNIVERSITY OF MARYLAND August 2018
Campus Residents Push For Green And Sustainable Initiatives


CLEANING THE UNIVERSITY OF MARYLAND August 2018
University Specializes On Strategies Resulting In Success












HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? July 2018
Increase Business Revenue By Charging For Assistance






K-12 SCHOOL REDUCES LUNCHTIME WASTE July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability






CRACKING THE ICE MELT ORDERING MYSTERY July 2018
Doing Ice Melt Homework Saves Distributors Money






OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression




INNOVATION AWARD WINNERS July 2018
Robot Technology Garners High Praise At Interclean







CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry



FROM THE EDITOR July 2018
Germs Deserve Our Attention




BOOK CLUB June 2018
Life Lessons From The Janitor


CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance








SIT OR STAND, JUST DON'T WALK June 2018
Selecting The Right Floor Scrubber






ADAPT, MIGRATE OR DIE June 2018
Staffing Challenges Facing Cleaning Departments













MANAGING WORKPLACE ERGONOMICS June 2018
Reducing Cleaning Worker Injuries Through Improved Ergonomics


MANAGING WORKPLACE ERGONOMICS June 2018
Ergonomic Improvements That Reduce Worker Injuries


MANAGING WORKPLACE ERGONOMICS June 2018
Create A Culture Of Safety For Custodians




THE TRUE COST OF FLOOR PADS June 2018
Value Of Premium And Budget Floor Pads


THE TRUE COST OF FLOOR PADS June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS June 2018
Proper Care And Safety Tips For Floor Pads




CHOOSING FULL COVERAGE June 2018
Disinfect Hard-To-Reach Surfaces


CHOOSING FULL COVERAGE June 2018
Reduce Labor Costs With Electrostatic Cleaners





KNOCK OUT June 2018
Fighting For Insourced Cleaning




FROM THE EDITOR'S DESK June 2018
Trade Show Shows Future Of Cleaning Industry



MATTING THAT HELPS PROMOTE SAFETY June 2018
Promote Safety And Aesthetics Through Matting


MATTING THAT HELPS PROMOTE SAFETY June 2018
Benefits Of Incorporating Mats Into Floor Care Programs



MATTING THAT HELPS PROMOTE SAFETY June 2018
Choosing Mats Based On Floor Type And Seasonality


MATTING THAT HELPS PROMOTE SAFETY June 2018
Floor Mats: The Most Overlooked Areas Within Facilities


INDUSTRY TESTIMONIALS: GIVING GRATITUDE May 2018
A Magazine That Aids Company Branding













JAN/SAN LEADER FOR 75 YEARS May 2018
Sanitary Maintenance Celebrates Publication Milestone







SURVIVING IN THE AGE OF AMAZON May 2018
E-Tailers Forcing Distributor Sales Reps To Evolve






IOT-EQUIPPED DISPENSERS HELP REDUCE COMPLAINTS April 2018
Data Generation Helps Track Towel, Soap Supply



HIRING THE RIGHT MANAGER April 2018
Identifying Desirable Leadership Qualities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Prevent Pests With Regular Inspections


PROGRESS IN GREEN CLEANING April 2018
Evolution Of Green Cleaning Initiatives


PROGRESS IN GREEN CLEANING April 2018
Future Of Cleaning Green


TRANSITION TO ELECTROSTATIC MACHINE PROVES SUCCESSFUL April 2018
Electrostatic Cleaning Helps Improve Business



ECO-FRIENDLY PRODUCT MITIGATES HIGH-TRAFFIC RESTROOM ODORS April 2018
Companies Team Up To Freshen Famed Railway Station




CLEANING FOR PUBLIC HEALTH April 2018
How To Properly Clean Restrooms And Mitigate Infections


CLEANING FOR PUBLIC HEALTH April 2018
Removing Soils From Public Restrooms


CLEANING FOR PUBLIC HEALTH April 2018
Cleaning Technology Fights Restroom Bacteria


THE STRATEGIC SELL April 2018
PIM Systems Help Distributors Stay Organized


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Benefits Of Cleaning Carpets Using Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Sustainable Advantages To Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Putting Carpet Cleaning Polymers To The Test


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Outline When To Encapsulate Or Extract Carpeting





BE MORE THAN A CLICK AND A BOX April 2018
Buying Groups Help Distributors Compete Against E-Tailers



VACANCY DUE TO IMMIGRATION April 2018
DACA Dilemma Could Cause Janitorial Staffing Issues


VACANCY DUE TO IMMIGRATION April 2018
Turnover Would Hamper Commercial Cleaning Services


VACANCY DUE TO IMMIGRATION April 2018
A Path To Work Eligibility


VACANCY DUE TO IMMIGRATION April 2018
Immigration Debate To Continue Through The Fall


EXPANDING YOUR BRANDING April 2018
Chemicals Offer Entry Into Private Labeling


EXPANDING YOUR BRANDING April 2018
Brand Strategy Involves Knowing When To Expand



FREETIME: THE LANTERN WHISPERER April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns


ZEROING IN ON ZERO WASTE April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE April 2018
The Future Of Zero Waste


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program













CASE STUDY: BATTERY MAINTENANCE REDUCES CUSTOMER COMPLAINTS March 2018
Good Floor Care Starts With The Right Battery





THE BENEFITS OF BRAND NAMES September 2018
Selling Commercial Versions Of Consumer Brands



ROBOTIC FLOOR MACHINE ALLOWS JANITORS TO CLEAN HANDS-FREE February 2018
Case Study: Robotic Floor Machine Allows For More Efficient Janitorial Work


UNPLUGGING FOR GREATER EFFICIENCY AND COST SAVINGS February 2018
Battery Upright Vacuums Lead To Improved Productivity








3/12/2018
3M Names New CEO


SUCCESS STARTS WITH LEAP OF FAITH February 2018
Steve Harvey Book Helps Business Leaders, BSCs "Jump" Toward Success


THE VOICE OF THE MODERN BUYER February 2018
Jan/San Customers Need Trusted Business Advisors


AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria




PREPARED FOR ANYTHING February 2018
Distributors Must Be Ready To Service Any New Floor













FOSTERING STRONG LEADERS February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Proper Maintenance Schedules That Protect Floors


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Choosing Chemicals Based On Varying Floor Types


REACHING INTO THE RAFTERS February 2018
Vacuums That Tackle Previously Neglected Surfaces


REACHING INTO THE RAFTERS February 2018
Using Proper Vacuuming Equipment Promotes Health And Safety









STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace




PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Joint Commission Pushes For Improved Hand Hygiene


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Advantages Of Handwashing Monitoring Systems



BE PREPARED February 2018
Training For Emergency Preparedness


BE PREPARED February 2018
Communication During An Emergency


MAXIMIZING YOUR VACUUMING SCHEDULES November 2017
Daily Vacuuming A Good Practice For High Traffic Areas



GREEN CLEAN STILL MATTERS November 2017
Facility Executives Still Care About Green Cleaning


PUTTING ODOR CONTROL IN ITS PLACE November 2017
Getting Strategic With Air Freshener Placement




MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Push For Free Feminine Hygiene Products


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Schools Pilot Free Tampon Program


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Facilities Benefit From Offering Feminine Products


EXPLAINING ON-SITE GENERATION November 2017
What Is On-site Generation Of Cleaning Products?


EXPLAINING ON-SITE GENERATION November 2017
Understanding Aqueous Ozone Cleaning Technology


EXPLAINING ON-SITE GENERATION November 2017
Disinfecting With On-Site Generation Technologies


TEAMING UP ON GREEN CLEANING November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING November 2017
Communicating Green Cleaning Initiatives


THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE November 2017
Every Touchpoint Impacts The Customer Journey



GETTING THE RIGHT WORDS OUT November 2017
Communicating Green Cleaning Advantages


GREEN CLEANING TRENDS November 2017
Survey Outlines Sustainable Cleaning Initiatives









KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Productivity Gains Of Floor Cleaning Equipment






CHANGING OFFICE LAYOUTS REQUIRE NEW TOWEL DISPENSERS October 2017
Densification Of Offices Creating Restroom Problems










PROVIDING EXTRA PROTECTION AGAINST VIRUSES AND BACTERIA September 2017
Case Study: Electrostatic Sprayer Provides Complete Surface Disinfection



THE PROPER STEPS TO CLEANING A RESTROOM September 2017
Step-by-step Restroom Cleaning Procedures




PREVENTING CART CONTAMINATION September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION September 2017
Customizing Custodial Carts




UPRIGHTS UNPLUGGED September 2017
Battery Upright Vacuums Boost Productivity





IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Types Of Bacteria Found In Restrooms


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Most Contaminated Restroom Surfaces


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Techniques To Fight Restroom Germs


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Teaching Restroom Disinfection Techniques




ROBOTS ROAM THE HALLS September 2017
Benefits Of Robotic Floor Equipment


ROBOTS ROAM THE HALLS September 2017
Cleaning Merges With Technology


ROBOTS ROAM THE HALLS September 2017
Floor Equipment That Collects Data


ROBOTS ROAM THE HALLS September 2017
University Benefits From Robotic Equipment


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
How New Programs Impact Cleaning



EFFECTIVE AND EFFICIENT TIME MANAGEMENT August 2017
Book Club: Time Management For Executives





HOW TO PREVENT RESTROOM COMPLAINTS August 2017
Top Five Restroom Problems



THROUGH THICK AND THIN August 2017
SMI Facility Services Still Strong After 25 Years





ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM August 2017
Steps To Transitioning To Green Cleaning


ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM August 2017
Creating A Sustainability Plan


SCHOOL STARTS WITH CLEAN HANDS August 2017
Hand Washing Prevents Cold And Flu


SCHOOL STARTS WITH CLEAN HANDS August 2017
Positioning Soap And Sanitizer


SCHOOL STARTS WITH CLEAN HANDS August 2017
Tips To Encouraging Hand Washing


SEEING IS BELIEVING August 2017
Tips For Selling Engineered Water Systems



APPROACH CUSTOMERS FROM THE OUTSIDE IN August 2017
Perception Of Value More Important Than Customer Relationships




CAN-DO CANISTERS August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS August 2017
Caring For Canister Vacuums



FUTURE FORECAST August 2017
Cleaning Preserves Buildings For The Future
“The difference between a ruin and a building in use is the janitor.”





FROM THE EDITOR August 2017
Understanding Customer Buying Behavior



CUSTOMERS ARE NOT OWNED. THEY ARE EARNED July 2017
The Strategic Sell: Don’t Take Customer Relationships For Granted
Relationships are earned, but they are not earned for a lifetime

TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

A SLIPPERY SUBJECT July 2017
The Differences In Ice Melt Products



CONNECTED CHEMICAL PROPORTIONERS July 2017
Chemical Dispensing Systems Get Connected




CREATING THE IDEAL CUSTOMER July 2017
How Jan/san Distributors Can Groom Top-tier Customers






FROM THE EDITOR July 2017
Help Sanitary Maintenance With Jan/san Distributor Sales Survey
Sanitary Maintenance and ISSA need your help

June 2017
Jan-Pro Discovers Backpack Vacuum Efficiency
When used properly, a backpack vacuum cleans two to three times faster than an upright

THE EVOLUTION OF GREEN CHEMICALS June 2017
How Green Cleaning Chemicals Have Improved Through The Years


UPON CLOSER INSPECTION June 2017
Inspection Programs That Focus On Cleanliness


UPON CLOSER INSPECTION June 2017
Defining Cleaning Standards


UPON CLOSER INSPECTION June 2017
Protocol For Cleaning Facilities


FLOOR CARE JOINS THE DATA AGE June 2017
The Benefits Of IoT On Floor Equipment
How Internet of Things–enabled floor machines solve a major problem for one BSC


COMBATING THE COMMON COLD June 2017
Advice For Fighting infections


COMBATING THE COMMON COLD June 2017
Preventing The Spread Of Rhinovirus


COMBATING THE COMMON COLD June 2017
Hand Hygiene Rules For Controlling Infections


COMBATING THE COMMON COLD June 2017
Cleaning Tips For Cold And Flu Season




SUSTAINABILITY BY ANOTHER NAME June 2017
Common Sense Practices That Drive Sustainable Initiatives



LAUNDRY BUSINESS GROWS THANKS TO REMOTE ACCESS TO DATA May 2017
Case Study: Laundry Business Turns To Chemical Dispensing System



THE BIG PROBLEM WITH LITTLE FIBERS May 2017
Is Microfiber Contributing To Sustainable Hazards?




HIRING MILLENNIALS FOR SALES ROLES May 2017
The Strategic Sell: How The Top Millennial Employees Compare To Veteran Reps
Millennials are just like everyone else, so be careful when you hire

BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
The Benefits Of Composting


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Launching A Composting Program


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Hosting A Trash Sort


HANDLING HAND TOOLS May 2017
Considerations When Selecting Mopping Handles



PRIOR TO PURCHASING May 2017
Biggest Mistakes With Floor Pads And Brushes


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Ensuring The Efficacy Of Disinfectants


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Selecting And Using Disinfectants


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Creating An Infection Control Risk Assessment


CLEANING FOR COMFORT May 2017
Improving Disinfection Techniques


CREATING A SUPERIOR SERVICE CULTURE April 2017
Book Club: How BSCs Can Develop A Customer Service Culture
AffinEco's Paul Senecal reviews '212 Degree Service'

THE DEMAND FOR DISINFECTING May 2017
High Demand For Disinfectants



UTILIZING ATTENDANCE SOFTWARE TO AVOID OVERTIME April 2017
Case Study: Employee Time Tracking Software Helps BSC Service Baseball Park
BSC manages 50 employees at the Braves stadium with use of attendance software

BSCS GO DIGITAL IN BERLIN April 2017
WFBSC Congress To Coincide With CMS Berlin







April 2017
Defining Cleaning Chemicals
Ensuring that the correct products are used throughout the department


THE FUTURE OF FLOOR CARE April 2017
How Robotic Cleaning Equipment Is Changing The Industry




April 2017
CASE STUDY: Living In Luxury Off-Campus
Selecting flooring types that are both fashionable and functional

ARE VELCRO MOPS FINISHED? April 2017
How To Keep Velcro Mops Free From Debris, Bacteria






THE SCIENCE OF GREEN CLEANING April 2017
Perfecting Cleaning For Health


THE SCIENCE OF GREEN CLEANING April 2017
Improving Cleaning Process And Procedures


THE SCIENCE OF GREEN CLEANING April 2017
Growing A Green Cleaning Program


TOUCHLESS RESTROOM MACHINES BRING GROWTH April 2017
BSCs Discover Benefits Of A Restroom Cleaning Machine




PRESERVING LAUNDRY STANDARDS April 2017
Proper Laundering Aids In Infection Prevention
The role that laundry facilities play in proper infection prevention strategies


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Technology That Streamlines Restroom Cleaning Programs


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Using IoT To Solve Restroom Problems


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Managing Restroom Data Improves Efficiencies


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Defining IoT And What It Means For Departments



EDUCATE AND ENGAGE April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE April 2017
Identifying Emerging Cleaning Leaders



THE YEAR AHEAD FOR BSCAI February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association


SALES REPS ARE DISTRIBUTORS’ DIFFERENCE MAKERS February 2017
The Strategic Sell: Building A Sales Team Is Essential For Success
Modern buyers expect a sales representative to be a trusted business advisor

JANITOR PROUD February 2017
BSCs Realize The Benefits Of Employee Engagement
By positively engaging cleaners BSCs can reduce turnover and increase productivity





WHEN TO REPAIR OR REPLACE EQUIPMENT February 2017
Knowing The Right Time To Buy New Carpet Equipment
When is it better to repair a machine and when is it more cost-effective to simply replace it?


2/27/2017
Teens Create Train-Coach Cleaning System
Invention would help control trash and streamline collection processes.

REDUCING OCCUPANT TOWEL CONSUMPTION February 2017
Tricks To Cut Down On Paper Towel Consumption
Although BSCs are spending their own money on the paper products in a building, they often feel helpless when it comes to limiting how much product is used

FROM THE EDITOR’S DESK February 2017
Attracting Millennials To The Cleaning Industry
It’s no secret that the cleaning industry is aging, so building service contractors have no choice but to tap into Millennials




A HAUNTING IN IOWA February 2017
Freetime: Mike Ossian, Ossian Inc., Produces Indie Horror Films Starring His Wife
Mike Ossian, Director of operations for Ossian, Inc., a Davenport, Iowa-based ice melt manufacturer, wants to make you scream



A QUICK READ ON RELATIONSHIP BUILDING November 2016
Book Club: New Simon Sinek Book Teaches Teamwork
“Together Is Better” is a new way of communicating the inspirational about purposeful living and work


NOT YOUR MOTHER’S HYDROGEN PEROXIDE November 2016
Down And Dirty: Improved Hydrogen Peroxide Explained


COACHING THE ‘COACH’ November 2016
The Strategic Sell: Three Areas Of Focus For Sales Management Training
Coaching is the single most important activity that sales managers can do to increase sales

KEYS TO SELLING YOUR BUSINESS November 2016
What To Consider Before Selling Your Small Business
Whether BSCs are planning to sell now, or years down the line, they must first take a good, hard look inside their own operations

MUST-HAVE VACUUM ATTACHMENTS November 2016
Top Vacuum Tools To Upsell
Distributor sales reps share the best tools to upsell that extend the reach and cleaning power of vacuums



FINDING THE GREENER LINING November 2016
Creating Sustainable Waste Management Programs
Facilities are beginning to explore sustainable alternatives to traditional trash liners

AVOIDING COMMON CARPET CLEANING MISTAKES November 2016
Top Carpet Cleaning Mistakes For BSCs
There are plenty of things that can go wrong when it comes to carpet cleaning




SALES COMPENSATION SURVEY October 2016
The Top Sales Compensation Plans Of 2016 - Member Content


MAT MANUFACTURERS WEIGH IN November 2016
Choosing The Right Backing For Matting
Answers to some of the biggest questions surrounding matting options




TAKING THE VERTICAL APPROACH October 2016
The Strategic Sell: Understanding Vertical Markets In Jan/san


SLOW SALES? IT’S THE LEADER’S FAULT September 2016
Book Club: Sales Results Follow The Sales Manager


SOFTWARE HELPS BSC ACHIEVE SUSTAINABLE SUCCESS September 2016
Case Study: Growing BSCs Depend On Employee Management Software



GIVING GYM FLOORS A SPORTING CHANCE September 2016
Gym Floor Protection Starts Outside The Gym



DO YOU CARRY THESE AWARD-WINNING PRODUCTS? September 2016
Top Commercial Cleaning Products Win Distributor Choice Awards


ENGINEERED WATER BRINGS SIMPLICITY, COST SAVINGS September 2016
The Benefits Of Cleaning With Electrolyzed Water



WOMEN IN THE INDUSTRY September 2016
The Five Top Challenges Facing Female Entrepreneurs





TEACHING A CAT TO FETCH September 2016
The Strategic Sell: Focus Training On Motivated Workers


JOINING AMAZON? September 2016
Deciding Whether To Create An Amazon Web Store






CONTROLLING CANNABIS September 2016
Controlling Odors From Marijuana Use
Hotels explore ways to combat odor control issues as pot tourism gains momentum



FLOOR CARE FOR ALL SEASONS September 2016
Mats Protect Floors Throughout The Year
Changing weather means continuous challenges. Programs that protect floors year-round

FLOOR CARE FOR ALL SEASONS September 2016
Cleaning Procedures That Protecting Floors


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Cleaning Tools With Productivity Gains


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Purchasing, Storing Salt In Preparation For Winter
Tips to purchasing inventory, storage and application for winter management operations

BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Tips To Applying Ice Melt


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Documenting Ice Melt Applications





PLANNING AHEAD September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

TEACHING GREEN September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN September 2016
Healthy Schools: Getting Buy-In From Staff


DESIGNING FOR INFECTION CONTROL September 2016
Surfaces That Help An Infection Control Program


DESIGNING FOR INFECTION CONTROL September 2016
Considering Cleaning Processes When Designing Facilities


JANITORS NEED ERGONOMICS, NOT INJURIES August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools




THE MARSDEN METHOD August 2016
Marsden Holding Sees National Growth




HOW TO ATTRACT AND KEEP MILLENNIALS August 2016
The Strategic Sell: What To Expect When Hiring Millennials


PREDICTING ICE MELT SALES AFTER A MILD WINTER August 2016
Distributors Need Long Memories When Ordering Ice Melt




CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Promoting Proper Handwashing Techniques


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Cost To Controlling Soap Quantities
Downsizing soap dispenser shots might save stock, but it could compromise handwashing practices

BENEFITING FROM GREEN CLEANING August 2016
UW-Madison Finds Success Cleaning With Ozone
How making one small change has impacted the cleaning program at University of Wisconsin–Madison

DOWN AND DIRTY: SPEED UP RESTROOM CLEANING August 2016
Clean Faster In The Restroom


PRIORITIZE PEST CONTROL August 2016
Integrated Pest Management Tips That Work
Understanding frequent offenders and how to keep them out of facilities

PRIORITIZE PEST CONTROL August 2016
Common Pests And How They Get Into Facilities
What To Look Out For

PRIORITIZE PEST CONTROL August 2016
Pest Risks Based On Facility Type


THE COST OF SICK TENANTS August 2016
BSCs Can Help Reduce Employee Absenteeism


MINDFUL OF MAINTENANCE August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines

MINDFUL OF MAINTENANCE August 2016
Routine Extractor Maintenance Protects Equipment


MINDFUL OF MAINTENANCE August 2016
Handling Big Problems With Carpet Equipment









TEN BATTERY MAINTENANCE TIPS June 2016
Extend Battery Life Of Machines





DOWN AND DIRTY: SCHOOL SECURITY IS OF UTMOST IMPORTANCE June 2016
Consider Employee Background Screening When Staffing Schools


SMART RESTROOMS IMPROVE CLEANING EFFICIENCY June 2016
Internet Of Things Devices In The Restroom





KNOWING THE DIFFERENCE June 2016
Choosing The Right Chemical For The Job


KNOWING THE DIFFERENCE June 2016
Training On Proper Chemical Use


DISTRIBUTOR’S ADVICE REAPS SOAP SAVINGS June 2016
Case Study: Foam Soap Can Save Customers Money


ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES June 2016
Staff Retention In Today’s Labor Market










ENGAGING AND ENCOURAGING STAFF May 2016
Leadership Techniques That Encourage Cleaning Workers


ENGAGING AND ENCOURAGING STAFF May 2016
Encouraging And Motiving Staff


WHAT ACTUALLY MOTIVATES YOUR WORKERS April 2016
Book Club: Stop Trying To Motivate Employees — They Already Are


WATCH YOUR STEP May 2016
Identifying Slip, Trip And Fall Hazards




CLOSING THE DOOR ON ODORS May 2016
Controlling Restroom Odors From Inside The Stall


CLOSING THE DOOR ON ODORS May 2016
Tackling Odor Issues In Women’s Restrooms


CLOSING THE DOOR ON ODORS May 2016
Odor Control Techniques For Men’s Restrooms


COMMERCIAL VACUUMS WORTH THE HIGHER PRICE POINT April 2016
Comparing Consumer And Commercial Vacuums




FLOOR PAD DO’S AND DON’TS May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
Recommendations For Maintaining Gym Floors


FLOOR PAD DO’S AND DON’TS May 2016
Tips To Keeping Polished Concrete Looking Like New


FLOOR PAD DO’S AND DON’TS May 2016
The Future Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
Comparing Floor Pads And Brushes


DOWNSIZING HAND SANITIZER DISPENSERS April 2016
Fill A Need With Small Hand Sanitizer Dispensers



SMALL MACHINES, BIG ADVANTAGES April 2016
Micro Autoscrubbers Provide Alternative For Small Spaces




A HEATED DEBATE ON HAND DRYERS April 2016
Determining The Value Of Heat In Commercial Hand Dryers







DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Protecting Microfiber Through Proper Laundering


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Proven Results For Protecting Microfiber



ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms


GUIDELINES TO DRYING CARPETS April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets





WORLD-CLASS FACILITY REQUIRES UPSCALE, HYGIENIC RESTROOM EXPERIENCE February 2016
The Key To Restroom Cleaning At The Louvre


DOWN AND DIRTY: THE ADVANTAGES OF PREPORTIONED CHEMICAL PACKETS February 2016
Taking A Closer Look At Preportioned Chemicals For Dilution Control






THE STRATEGIC SELL: SEVEN STEPS TO EMPLOYEE ENGAGEMENT February 2016
How Distributors Can Improve Staff Engagement


HIRING ROBOTS TO CLEAN February 2016
Robotic Cleaners Give BSCs A Leg Up



QUIET PLEASE February 2016
Benefits Of Quiet Equipment





BREAKING BAD HABITS February 2016
Management Tips To Get Departments Out Of A Rut



STRAPPING ON SAVINGS February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Properly Fitting A Backpack Vacuum






CLEANING COMPLAINTS YOU JUST CAN’T BELIEVE February 2016
Survey Reveals Top Cleaning Complaints


EDUCATE CUSTOMERS ON THE RIGHT TOWEL AND TISSUE PRODUCTS November 2015
Show Expertise By Recommending Towel And Tissue Solutions




BOOK CLUB: PROVIDING WIDESPREAD, CONSISTENT SERVICE November 2015
Learn The Franchise Model From 'The E Myth Revisited'


WAGE LEGISLATION AND ITS IMPACT ON CONTRACT CLEANING November 2015
What Overtime, Minimum Wage Changes Mean For Contract Cleaners




REPLACING THE 10-MINUTE DWELL TIME November 2015
The New Standard In Dwell Times


DIGGING INTO FLOOR EQUIPMENT PURCHASING TRENDS November 2015
How To Choose Floor Care Equipment And Understanding Polished Concrete




CARPETS ARE ONLY THE BEGINNING November 2015
Vacuuming Hard Floors, Vertical Surfaces Works





THE STRATEGIC SELL: TRAINING IS A NECESSITY October 2015
Providing The Janitorial Industry With Professional Development Opportunities


WORKING WITH WATER November 2015
Fitting Engineered Water Into Cleaning Programs



WORKING WITH WATER November 2015
How Aqueous Ozone Technology Fits Into Cleaning


WORKING WITH WATER November 2015
What To Be Aware Of When Cleaning With Water


ARE YOU READY FOR A CRISIS? November 2015
How Facility Managers Can Plan For A Disaster


ARE YOU READY FOR A CRISIS? November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? November 2015
Developing An Emergency Evacuation Plan







SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Improve Restroom Cleaning Processes


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Tools That Simplify Restroom Cleaning


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Barriers To Improving Restroom Cleaning


BOOK CLUB: BELIEVE IN LEADERSHIP September 2015
Dr. Albert Mohler Tells BSCs To Share Their Convictions


TIME IS MONEY October 2015
Refine Floor Programs With Less Stripping


TIME IS MONEY October 2015
Techniques To Protect Floor Finish


TIME IS MONEY October 2015
How To Extend Floor Stripping Programs



ODOR CONTROL PROGRAMS DEPEND ON THE RESTROOM September 2015
Odor Removal Is Not One-Solution-Fits-All



MADE-TO-ORDER MATS September 2015
Custom Walk-off Mats Offer Countless Possibilities




PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Preventing Hospital Acquired Infections And Readmissions Fines


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Products That Protect Against HAIs


QUAT BINDING IS A SERIOUS THREAT IN FOODSERVICE FACILITIES September 2015
Binding Reduces Quaternary Ammonium Chloride Effectiveness



CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums





IDEAS FOR GREEN CLEANING October 2015
Using Aqueous Ozone To Clean For Health


IDEAS FOR GREEN CLEANING October 2015
Green Cleaning Supports University Goals


IDEAS FOR GREEN CLEANING October 2015
Involving Students To Help Grow Green Programs


IDEAS FOR GREEN CLEANING October 2015
Greening Pest Control Processes



IN THE MARKET FOR NEW FLOOR EQUIPMENT? September 2015
Floor Equipment Questions To Ask Before Purchasing


PURCHASING THAT WON’T BREAK THE BANK September 2015
Where To Shop For Floor And Carpet Equipment


PURCHASING THAT WON’T BREAK THE BANK September 2015
Benefits Between Buying Or Leasing Equipment


A BUDDING PROBLEM September 2015
Market Growing For Marijuana Odor Control



MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Defend Against The Elements


MORE TO MATS THAN MEETS THE EYE September 2015
The Role Of Matting In Green Programs



CASE STUDY: COUNTER MOUNT SOAP DISPENSER SAVES TIME AND MONEY August 2015
Counter-Mounted Soap Dispenser Is Easier For Customers, Workers


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Are Necessary For Every Program


MORE TO MATS THAN MEETS THE EYE September 2015
Recommendations For Cleaning And Maintaining Mats


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Prevent Slips And Falls


DOWN AND DIRTY: MISUSING EQUIPMENT WASTES MONEY AND ADDS LABOR TIME August 2015
Proper Janitorial Equipment Maintenance Procedures



RESTROOM CLEANING MACHINES CAN IMPROVE EFFICIENCY August 2015
Reduce Cleaning Times, Improve Worker Conditions With Restroom Machines




DILUTION CONTROL ON THE GO August 2015
Portable Chemical Proportioners Are Gaining Popularity














DON'T LEAVE CUSTOMERS OUT IN THE COLD August 2015
Tips For Avoiding An Ice Melt Shortage




CLOSING THE DOOR ON CARPET ODORS August 2015
Techniques For Removing Odors From Carpets


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Proper Use of Cleaning Carts


CRIME SCENE CLEANUP CAN BE COMPLEX, BUT PROFITABLE June 2015
How BSCs Can Add Crime Scene Cleaning Services




A LITTLE EXTRA UPKEEP EXTENDS THE LIFE OF EQUIPMENT June 2015
Carpet, Floor Care Equipment Maintenance Saves Time, Money







LEAD DON'T FOLLOW June 2015
How To Make Your Business Stand Out



THE DIRT ON SOAP June 2015
Tips For Improving Handwashing


PANDEMIC PREPAREDNESS June 2015
BSCs Must Now Have Plans For Pandemic Diseases



WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
Tips To Preventing Quat Absorption


THE TRUTH ABOUT POLISHED CONCRETE June 2015
Polished Concrete Maintenance Is Still Necessary


THE STRATEGIC SELL: TRUST IS WORTH MORE THAN LIKABILITY May 2015
Build Trust Through Company Transparency


PROFITING FROM CHEMICAL PROPORTIONERS May 2015
Chemical Proportioners Give Distributors Edge Over Online Sellers





A BRAND UNLIKE ANY OTHER May 2015
Avoid Competing On Price By Offering Private Brands



INSIDE THE MINDS OF MANAGERS - OVERVIEW June 2015
9th Annual Facility Cleaning Decisions Reader Survey


SOAPS FOR VULNERABLE OCCUPANTS May 2015
Mild Soaps Prove Best For Children, Elderly




THE KEY TO DEVELOPING MANAGERS May 2015
Demonstrating Strong Leadership


REDUCING INFECTION HAZARDS May 2015
Tips For Proper Disposal Of Infectious Waste


REDUCING INFECTION HAZARDS May 2015
Containing Hazardous Waste: Finding A Strong Hold


REDUCING INFECTION HAZARDS May 2015
Protect Workers From Medical Waste


REDUCING INFECTION HAZARDS May 2015
What Is Considered Medical Waste






TIPS FOR CLEANING RESTROOMS DURING THE DAY April 2015
Day Cleaning Restrooms Requires Different Processes, Equipment, Schedules



AVOIDING A FRUIT COCKTAIL OF SMELLS May 2015
What Fragrances Are Trending In Odor Control


AVOIDING A FRUIT COCKTAIL OF SMELLS May 2015
Odor Control Scents: Choosing The Best Options


AVOIDING A FRUIT COCKTAIL OF SMELLS May 2015
Streamlining Odor Control Fragrances Throughout The Facility




MAKING THE ROUNDS WITH FLOOR PADS May 2015
Exploring New Floor Equipment Options



BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting




GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE May 2015
Prepare For The Next Round Of GHS Requirements




MANUFACTURER ROUNDTABLE: DILUTION CONTROL April 2015
GHS Labeling For Preportioned Packets












SENDING THE RIGHT MESSAGE April 2015
Customizing Restroom Dispensers Sends A Message


SENDING THE RIGHT MESSAGE April 2015
Branding Restrooms Supports Facility Goals


SENDING THE RIGHT MESSAGE April 2015
The Future Of Restroom Customization


PROTECTING THE MICROFIBER INVESTMENT April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT April 2015
How To Properly Dry Microfiber


ADJUSTING TO NEW SURROUNDINGS April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS April 2015
Benefits Of Using Orbital Equipment On Carpets




TWO GHS DEADLINES LOOM FOR DISTRIBUTORS April 2015
Jan/San Industry Prepares For Globally Harmonized System




SHIELDING FACILITIES FROM INFECTION April 2015
Infection Prevention That Fights Pandemics


SHIELDING FACILITIES FROM INFECTION April 2015
Training Staff On Proper Infection Prevention


SHIELDING FACILITIES FROM INFECTION April 2015
Understanding Transmission Of Germs


SHIELDING FACILITIES FROM INFECTION April 2015
Protecting Staff From Germ Exposure


WINDOW BLINDS CLEANING CAN SEPARATE BSCS FROM THE COMPETITION February 2015
Demand Is High For Window Treatment Cleaning


DOWN AND DIRTY: ESSENTIAL VACUUM ATTACHMENTS February 2015
The Right Vacuum Attachments Reduce Labor, Clean Safely






INDUSTRIAL SOAPS SHOULD BE HARDWORKING, BUT GENTLE ON HANDS February 2015
The Right Industrial Soap Can Keep Employees Happy













STRIP FLOORS IN LESS TIME AND WITH LESS LABOR February 2015
Orbital Machines Are Changing Floor Cleaning





MAJOR CHANGE COMING TO FEDERAL MARKET February 2015
Federal Strategic Sourcing Initiative Targets Government Contractors




SHINING LIGHT ON HAI PREVENTION February 2015
Technology That Defends Against Hospital-Acquired Infections


SHINING LIGHT ON HAI PREVENTION February 2015
Cost Of UV Disinfection Techology


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Using Ride-On Vacuums To Improve Productivity


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment That Results In Big Savings


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment Accessories That Make Sense


CLASS A FACILITIES DEMAND FIRST-RATE RESTROOMS February 2015
Luxury Paper Towels Provide Upscale Atmosphere, Reduce Waste




THE STRATEGIC SELL: STRATEGIZE YOUR SALES TACTICS February 2015
Every Set Of Jan/San Sales Goals Needs A Marketing Plan


CLEARING THE AIR ON HAND DRYERS February 2015
Benefits Of Quicker Dry Times And Heated Hand Drying


CLEARING THE AIR ON HAND DRYERS February 2015
Calculating Energy Consumption With Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Maintenance Tips For Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Tips To Control Splash And Drips In Restrooms


CLEARING THE AIR ON HAND DRYERS February 2015
Standard Versus Blade Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
How Hand Dryers Contribute To Restroom Hygiene


CLEARING THE AIR ON HAND DRYERS February 2015
How To Identify Proper Placement Of Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Are Your Hand Dryers ADA Compliant?


MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders


STEAM ALLOWS FOR CHEMICAL-FREE CLEANING November 2014
Understanding The Power Of Steam Cleaning




CLEAN LARGE AREAS FASTER WITH STAND-ON MACHINES November 2014
Stand-on Equipment And Airport Cleaning Make Good Match





A SPOTTY SITUATION November 2014
Tips For How To Remove Urine Stains And Odors



CLASS A FACILITIES DEMAND UPSCALE TOWELS AND DISPENSERS November 2014
High-end Consumables Make A Restroom Stand Out










PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Benefits to Using Backpack Vacuums


DOWN AND DIRTY: SUPERVISING TWO TYPES OF JANITORS November 2014
Turn Bad Employees Into Reliable Team Members


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement


MANUFACTURER ROUNDTABLE: CLEANERS AND DISINFECTANTS November 2014
Get To Know the OSHA Globally Harmonized System






THE DIRT ON CLEANING CLOTHS November 2014
Microfiber Cloths Excel Over Cotton


THE DIRT ON CLEANING CLOTHS November 2014
Proper Use Of Cleaning Cloths Prevent Cross-Contamination


THE DIRT ON CLEANING CLOTHS November 2014
Do’s And Don’ts Of Laundering


THE DIRT ON CLEANING CLOTHS November 2014
Role Of Wet Wipes In Commercial Cleaning



DON'T GET TRIPPED UP November 2014
Develop A Slip-And-Fall Safety Strategy


DON'T GET TRIPPED UP November 2014
Causes And Prevention Of Slips And Falls


DON'T GET TRIPPED UP November 2014
OSHA Regulations On Floor Safety


ICE MELT BEST PRACTICES November 2014
Effectiveness of Ice Melt


ICE MELT BEST PRACTICES November 2014
Tips To Using Blended Salt Products For Ice Melt


ICE MELT BEST PRACTICES November 2014
Environmental Impact Of Ice Melt Products


SALES REP COMPENSATION SURVEY October 2014
Average Jan/San Sales Rep Compensation











COMBINING CARPET CARE AND EFFICIENCIES October 2014
Carpet Equipment That Streamlines Frequencies


COMBINING CARPET CARE AND EFFICIENCIES October 2014
Simplifies Cleaning Processes Using Carpet Equipment


DISPOSABLE MICROFIBER IS GREAT IN INDUSTRIAL FACILITIES October 2014
Microfiber Mops Make For Healthy, Happy Employees





BRIGHT IDEAS October 2014
Save Energy to Save Money



SCENTS AND SENSIBILITY October 2014
Bad Smells Leave Bad Impressions




FOCUSING ON CUSTOMER SATISFACTION October 2014
How Customer Service Plays Into Custodial Operations


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Benefits Of Ride-on Scrubbers Extend Beyond Cleaning


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Chemical-Free Scrubber Cleans Outdoor Space


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Using Floor Equipment Drives Productivity









THE BEST GAME PLAN FOR GYM FLOORS September 2014
Gym Floor Mats Are First Line Of Defense





AVOIDING DIRTY MOP WATER September 2014
Buckets That Prevent Dirty Mop Water







THREE REASONS TO USE A WHOLESALER September 2014
Cash Management Solutions From Cleaning Redistributors







STUDYING THE SCHOOL MARKET August 2014
BSCs Want To Provide School Cleaning Services




BETTER CLEANING IN LESS TIME WITH RESTROOM MACHINES August 2014
Restroom Cleaning Without Mops And Rags





GETTING INSIDE YOUR CUSTOMER'S HEAD August 2014
From Facility Manager To Building Service Contractor










PREVENTING THE OFFICE OUTBREAK August 2014
Cleaning Can Reduce Absenteeism In The Workplace








ORBITAL FLOOR MACHINES CAN BE USED FOR INTERIM CARPET CLEANING August 2014
Interim Carpet Cleaning With Orbital Equipment








IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Proper Maintenance Of Backpack Vacuums



E-STRATEGIES THAT CLICK August 2014
Encouraging Jan/San e-Commerce







DEVELOP THE WEAK AND USE THE STRONG August 2014
Assess And Streamline Your Department


DEVELOP THE WEAK AND USE THE STRONG August 2014
Identify And Overcome Staffing And Purchasing Challenges



RECOGNIZING THE GREATNESS AROUND US August 2014
Promoting Managers Of Distinction


RECRUIT THE BEST (FORGET THE REST) August 2014
Improve Recruitment In Three Steps





ADDRESSING COMMON FLOOR CARE MYTHS August 2014
Clearing Up Floor Cleaning Myths





GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department



FORECASTING AFTER AN EXTREME WINTER August 2014
Distributors Kept Up With Ice Melt Demand Despite Polar Vortex




STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Daily Tasks Required For Restroom Cleaning
Identify a simplified approach to workloading restrooms for daily cleaning

STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Tips To Developing Restroom Cleaning Times


STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Improve Restroom Cleaning Productivity


PUSHING CLEANING CARTS FORWARD August 2014
Benefits Of Customizing Cleaning Carts







CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
How Waterless Urinals Work


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way



IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens




HEALTHCARE CLEANING June 2014
BSCs Fill In Medical Cleaning Staff Gaps



HEALTHCARE CLEANING June 2014
Infection Control Training Is Key To Success


TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


TEACHING GERM WARFARE June 2014
Explanation Of The Five Levels Of Clean
Surfaces custodians should focus on in an effort to reduce the spread of infection

TEACHING GERM WARFARE June 2014
Chemicals And Equipment That Fight Infections
Surfaces custodians should focus on in an effort to reduce the spread of infection

PREVENTATIVE MAINTENANCE June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

THE SMELL OF SUCCESS June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS June 2014
Common Scents And How To Fight Odors


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts



FLOOR EQUIPMENT PURCHASING April 2014
Buying Floor Machines From Distributors Vs. Direct


FLOOR EQUIPMENT PURCHASING April 2014
Should BSCs Rent or Lease Floor Care Machines?


A LEADER PERSPECTIVE June 2014
Employee Engagement – What is it, really?


WHEN THE GOING GETS TOUGH June 2014
Workloading And Productivity From Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes


WHEN THE GOING GETS TOUGH June 2014
Custodial Workloading Does More With Less






WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers






BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods




CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


IS YOUR COMPANY AN OPEN BOOK? May 2014
Open Book Management Can Improve Sales Reps' Behavior



MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws






PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


PROTECTING PASSENGERS April 2014
Preventing Infection In Transportation Centers



PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs




SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Sales Reps Take Jan/San Manufacturer Apps To The Field


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Discover B2B Mobile Apps' Many Uses For The Cleaning Industry


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Product Demos Are Painless With Mobile Sales Apps


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Mobile App Training for Salespeople


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


BELIEVING IN HIS POLITICAL ‘EDGE’ April 2014
Freetime: David Edge, image supply inc.


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
End Users Demand Dilution Control


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemicals To-go: Using Preportioned Packets


COVER STORY: ROOKIE SUCCESS April 2014
Meet Coastal Chemical & Paper's Young Owner


COVER STORY: ROOKIE SUCCESS April 2014
From Field Dreams To Jan/San Supply


COVER STORY: ROOKIE SUCCESS April 2014
Coastal Chemical Outgrows Garage


COVER STORY: ROOKIE SUCCESS April 2014
Turning Employees Into Family


COVER STORY: ROOKIE SUCCESS April 2014
Capturing The Break Room Business


COVER STORY: ROOKIE SUCCESS April 2014
Making Coastal Chemical A Homerun


FOUR HIRING MISTAKES TO AVOID April 2014
Four Job Interview Mistakes Employers Commonly Make


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Sorting Out Laundry Challenges


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Best Practices For Laundry Efficiencies


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Perfecting Laundry Strategies


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


NEVER FORGET TO RESTOCK RESTROOM DISPENSERS AGAIN April 2014
Restroom Dispenser Restocking Tips



VACUUMS: FINDING A PERFECT MATCH April 2014
Backpack Vacuums That Improve Productivity


VACUUMS: FINDING A PERFECT MATCH April 2014
Upright Vacuums Boost Indoor Air Quality


VACUUMS: FINDING A PERFECT MATCH April 2014
Choosing Between Battery Or Corded Vacuums



CALL HIM 'MR. FRANCO' April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' April 2014
Prioritizing Employee Training Programs



PROMOTING THE VALUE OF THE CUSTODIAL DEPARTMENT April 2014
Highlighting The Importance Of Cleaning



EIGHT SIDES TO THE STORY April 2014
Breaking Down The Benefits to Octagonal Floor Pads


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Discover The Benefits of Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Carpet Chemical Trends


RENT VS. OWNING April 2014
Why It's Important To Use Floor Mats


RENT VS. OWNING April 2014
Rewards Of Renting Floor Mats



PROTECTION FROM RESTROOM BACTERIA April 2014
How To Identify And Fight Restroom Germs


PROTECTION FROM RESTROOM BACTERIA April 2014
Using Proper Chemicals To Clean Restrooms


PROTECTION FROM RESTROOM BACTERIA April 2014
PPE That Protects Cleaning Workers


IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


DELEGATE WITHOUT DISCOURAGING April 2014
Delegating Sales Tasks As A Branch Manager


UPCLOSE: RIDE ALONG February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Getting Drivers On Board With Customer Service Training


CLEANING UP THE CONFUSION February 2014
Understanding The Differences Between Cleaning Chemicals


CLEANING UP THE CONFUSION February 2014
When Is It Important To Sanitize


CLEANING UP THE CONFUSION February 2014
Disinfecting Fights Bacteria And Infections


CLEANING UP THE CONFUSION February 2014
Training On Proper Use Of Chemicals


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


WELCOMING POSITIVE IMPRESSIONS February 2014
Customizing Matting To Create Positive Impressions


WELCOMING POSITIVE IMPRESSIONS February 2014
Benefits Of Branding Floor Care Equipment


A SYSTEM FOR SUCCESS February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS February 2014
Mopping Systems Create Cleaning Efficiencies






SUSTAINABLE COURSE February 2014
Breakdown Of ASU's Sustainable Advancements


RECOGNIZING AND THANKING MANAGERS OF DISTINCTION February 2014
Awarding Custodial Managers



EMPLOYEE RETENTION STARTS WITH THESE FIVE FIRSTS February 2014
Employee Retention Strategies Should Start On A Worker's First Day


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Avoid Cleaning Downtime With Regular Battery Maintenance


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Additional Battery Maintenance Tips



UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Study On Laundered Towels Finds E. Coli, Tetanus


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Cloth Vs. Disposable Towels


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Training Hospital Cleaners To Use Wet Wipes


PUTTING THE SQUEEZE ON BUDGETS February 2014
A Team Cleaning Approach To Efficiency


PUTTING THE SQUEEZE ON BUDGETS February 2014
Cleaning Equipment That Streamlines Processes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Creating A Quality Assurance Cleaning Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Benefits to Battery or Cordless Vacuums


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Motors And Their Impact On Vacuum Noise Levels


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Vacuum Care And Maintenance Tips


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Incorporating Various Types of Vacuums In Your Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Choosing Vacuums Based On Size And Accessories




DELIVERING THE GOODS November 2013
Freetime: Tom Drupp, Americhem Inc.


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Nonprofit Gives Free Housecleanings To Cancer Patients


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning For A Reason Launches As Nationwide Nonprofit


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning Close To The Heart


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Developing A Winter Floor Care Program


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


BOOK CLUB: BOUNDARIES FOR LEADERS November 2013
Learn To Be A Great Business Leader


FOLLOW THREE PRINCIPLES WHEN DISCIPLINING JANITORS November 2013
HR: A Disciplinary Program For Janitors


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
Online Retailer Amazon Enters The Janitorial Supply Market


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION November 2013
SEO Is Changing With Hummingbird Speed


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Prevent Grout Cleaning Mistakes


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tips


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Removing Odor From Floor Grout


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tools


SUSTAINABILITY: LEED V4 November 2013
LEED Gets A Makeover


SUSTAINABILITY: LEED V4 November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite



SUSTAINABILITY: LEED V4 November 2013
Additional LEED EBOM v4 Updates



MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Reap The Benefits of Ergonomic Vacuums


WITH THIS TEST, FLOOR STRIPPING WILL BE DONE RIGHT THE FIRST TIME November 2013
Stripping Floors Only Once Is A Huge Timesaver


INDEPENDENT OR UNDEPENDABLE? November 2013
Managing And Motivating Entrepreneurial Sales People


CLEANING WITHOUT JANITORS November 2013
Restroom Cleaning Without Janitors





LEFT OUT IN THE COLD October 2013
Ice Melt's Place In A Green Cleaning Program


LEFT OUT IN THE COLD October 2013
Green Certified Ice Melt And It's Effectiveness


IN THE FIELD: UPHOLSTERY CARE October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE October 2013
Upholstery Care Includes Cubicles, Office Furniture


WALK OFF WINNER October 2013
Minimize Dirt with Walk-Off Matting


WALK OFF WINNER October 2013
Routine Cleaning Of Walk-Off Matting



UPCLOSE: DECODING DUST MOPS October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


TURNING JANITORS INTO MANAGERS October 2013
Promote A Janitor To Manager



DEBUGGING CARPETS October 2013
Vacuums Aid In Pest Control




BOOK CLUB: THE GREAT GAME OF BUSINESS October 2013
Run An Open-Book Business


SM SALES SURVEY: SLOW GROWTH October 2013
Janitorial Distributor Sales Up Nearly 2 Percent


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


SM SALES SURVEY: SLOW GROWTH October 2013
Healthcare, Industrial Cleaning Fuel Jan/San Sales


SM SALES SURVEY: SLOW GROWTH October 2013
Product Sales Bounce Back, Paper Still Reigns


SM SALES SURVEY: SLOW GROWTH October 2013
Jan/San Professionals Optimistic About The Future


IN THE FIELD: FLOOR CARE October 2013
Concrete Flooring Regains Popularity


IN THE FIELD: FLOOR CARE October 2013
High Gloss Concrete Is Beautiful and Easy To Maintain


IN THE FIELD: FLOOR CARE October 2013
Finding The Right Concrete Maintenance Program


IN THE FIELD: FLOOR CARE October 2013
Cleaning Stained And Polished Concrete Floors


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning


THE POWER OF WATER October 2013
Understanding Enhanced Water Technologies




UPCLOSE: HEAVY METAL October 2013
Sell Safety With Disposable Industrial Towels



MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
What Causes Urine To Smell In Restrooms?


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Remove Odor, Don’t Mask It


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Odor Control Tips For Smelly Kitchen Drains and Waste Receptacles


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Stop Waterless Urinal Odor Problems


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Removing Foul Urine Odor From Grout And Walls


BUYING GROUPS: MEMBER BENEFITS October 2013
Reap The Benefits Of Buying Group Regional Distribution Centers


BUYING GROUPS: MEMBER BENEFITS October 2013
Taking Advantage Of Buying Group Services: Networking And Tech 


BUYING GROUPS: MEMBER BENEFITS October 2013
Expand Your Reach With A Jan/San Group Purchase Organization


DOWN AND DIRTY: CLEANING FREQUENTLY TOUCHED OBJECTS FOR HEALTH October 2013
Infection Control: Cleaning Frequently Touched Objects


MARKETING: BE SOCIAL September 2013
Do You Have A Social Media Team?


MARKETING: BE SOCIAL September 2013
Grow Your Company With LinkedIn Groups


MARKETING: BE SOCIAL September 2013
Using B2B Social Media Marketing To Build Your Brand


MARKETING: BE SOCIAL September 2013
#Networking On Twitter


MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
CDC Says Hand Drying Is Essential


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
America Has A Hand Hygiene Problem


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Study: Mayo Clinic Compares Paper Towels, Other Hand Drying Methods


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Remove More Germs With Proper Paper Towel Use


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Mayo Experts Recommend Paper Towels




WAKE-UP CALL September 2013
Lead Generation In A Bad Economy


WAKE-UP CALL September 2013
Adding To The Inside Sales Team



WAKE-UP CALL September 2013
Sales Fundamentals Work In Any Economy






GHS COUNTDOWN September 2013
Learning The GHS Glossary








SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Tips To Purchasing Sustainable Vacuums


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Cost vs. Value Of Sustainable Vacuums


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Spa Soaps Gain Entrée In The Away-From-Home Market


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


BOOK CLUB: STRENGTHSFINDER 2.0 August 2013
Discover Your Five Strengths With StrengthsFinder 2.0


CHARITY RIDER September 2013
Freetime: Jeff Lannon, Pro-Link


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Controlling Odors Using Enzyme Cleaners


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Performance, Green Benefits Of Enzymatic Cleaners


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Proper Handling And Use of Enzyme Cleaners



FOUR BENEFITS OF PREPORTIONED CHEMICAL USE August 2013
Four Benefits Of Preportioned Chemical Use
Mt. San Antonio College outlines why chemical packets have helped streamline departmental processes

UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Getting Building Occupants Involved In Office Cleanliness


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Schools' High Touch Surfaces


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT August 2013
Creating Sustainable Cleaning Bids


SUSTAINABILITY STANDS OUT August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies



SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
U.S. Green Building Council Updates LEED Cleaning Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Stricter Requirements for LEED Credits


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
LEED Eligible Equipment And More


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Distributors Important Role in LEED v4 Certification





WATCH OUT FOR WARNING SIGNS August 2013
Understanding OSHA's GHS Requirements


WATCH OUT FOR WARNING SIGNS August 2013
The 'Right To Know' About Chemical Hazards


WATCH OUT FOR WARNING SIGNS August 2013
Updates To The GHS Language


WATCH OUT FOR WARNING SIGNS August 2013
Training Workers On GHS Requirements


WATCH OUT FOR WARNING SIGNS August 2013
GHS Chemical Label Specifics









UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Stop Dirt At The Door With Exterior Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Reduce Injuries and Labor Costs With Building Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Maintaining Commercial Floor Matting








ONE MAN VS. THE UNION August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'



AUTOMATED FLOOR CARE PACKS A BIG BANG FOR YOUR BUCK August 2013
Features Of Floor Equipment That Impact Purchases


LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment



MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Green Floor Cleaning With Recycling Carpet Extractor Machines


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment



STRENGTH IN NUMBERS August 2013
The Role of CPS Director of Asset Management



LEFT OUT IN THE COLD August 2013
Standards For Green Ice Melt Are Lacking







IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE June 2013
Reduce Injuries With Ergonomic Mops



IN THE FIELD: MOPS June 2013
Investing In ‘Smart’ Mop Handles



IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’






IN THE FIELD: SUSTAINABLE VACUUMS June 2013
Shopping For Sustainable Vacuum Cleaners


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
A Durable Vacuum Is A Sustainable One


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
Sustainability Includes Availability of Replacement Vacuum Parts



CLEAN BILL OF HEALTH June 2013
Infection Prevention Techniques That Work





BUNDLING YOUR BRAND June 2013
Selling Private Label Cleaning Products


BUNDLING YOUR BRAND June 2013
Product Bundling As Business Protection


BUNDLING YOUR BRAND June 2013
Marketing Private Label Lines













GREENER PASTURES FOR FLOORS June 2013
Training Tips For Floor Equipment




HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

HEALTHCARE CLEANING June 2013
Challenges Of Infection Control Cleaning


HEALTHCARE CLEANING June 2013
Building Healthcare Cleaning Services



2013 READER SURVEY June 2013
Product And Equipment Purchasing Trends


2013 READER SURVEY June 2013
Industry Perception Of Management Priorities



MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Understanding Proper Dilution of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Gauging The Safety of Preportioned Chemical Packets



2013 READER SURVEY June 2013
2013 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
High Concentration Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Preventing Employee Theft Of Preportioned Chemical Packs


SOAP SELLING POINTS June 2013
Price Matters In Commercial Hand Soap Sales


SOAP SELLING POINTS June 2013
End-Users Prefer Foam Hand Soap




BSC PROFILE: CLEANING TAKES CENTER STAGE June 2013
Major Commercial Cleaning Services Nashville’s Premier Facilities
Robert Stewart's professional journey has taken him from Music Row to owning one of Tennessee's most successful cleaning firms


CLEANING TAKES CENTER STAGE June 2013
Back To The Music Business — Sort Of



CLEANING TAKES CENTER STAGE June 2013
After A Sour Note, A Second Chance At Success



CLEANING TAKES CENTER STAGE June 2013
A ‘Dream Job’












BLOWN AWAY June 2013
Hand Dryers Offer Green Benefits








BLOWN AWAY June 2013
Financial Benefits of Hand Dryers

















HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
BSCs Expand Infection Control Services


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Tailoring Infection Control Programs to the Market


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Critical Cleaning Services Gain Steam



TAKE A SHORTCUT TO SUCCESS April 2013
BSC Book Review: Shortcut To Prosperity









THE NEW BOOK ON GREEN April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN April 2013
Get To Know The Green Guides


STRIP AND RECOAT FLOORS LESS OFTEN April 2013
BSC's Ramp Up Floor Maintenance Programs



STRIP AND RECOAT FLOORS LESS OFTEN April 2013
Floor Stripping Tips








EASY RESTAURANT CLEANING May 2013
Ward Off Foodborne Illnesses With Sanitizing Wipes


EASY RESTAURANT CLEANING May 2013
The Cleaning Power of Wet Wipes









TRACKING TRENDS WITH ERP May 2013
Tapping into ERP Intelligence


TRACKING TRENDS WITH ERP May 2013
Doing More With Distribution Business Software


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Benefits Of Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Increase Productivity With Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Scrub Floors Using Less Chemical










CRE JOINS THE SUPERBUGS April 2013
CRE Prevention Starts With Cleaning






A FISH TALE April 2013
Freetime: Gavin Morisada, ABC Corp.


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Care Starts With Vacuuming


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
How To Clean Carpets Using Chemicals


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Extraction Methods


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Greener Options For Carpet Extraction










COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
With Improved Technology Hand Dryers Capture New Markets


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
New Hand Dryer Models are Hygienic and 'Hip'


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
Selling the Benefits of Hand Dryers




THE SOCIAL NETWORK April 2013
BSCs Tap Into Social Media to Attract Talent



THE SOCIAL NETWORK April 2013
Social Profiling








SHOWERED IN SAVINGS April 2013
Shower Amenities Result In Big Savings


SHOWERED IN SAVINGS April 2013
Financial Savings To Wall-Mounted Amenities


WARNING SIGNS April 2013
OSHA HazCom Rules are Changing



WARNING SIGNS April 2013
Learning the GHS language





MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Are High-quality Towels Worth the Cost?


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Limiting Paper Towel Consumption and Waste





PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
New Tests Measure Floor Traction


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
OSHA Floor Audits Require a 'Qualified Person'







STANDARDIZING FLOOR MATS April 2013
Matting That Reduces Slips, Trips And Falls



STANDARDIZING FLOOR MATS April 2013
Safety Regulations For Commercial Mats


STANDARDIZING FLOOR MATS April 2013
Further Explanation Of Matting Standards

















February 2013
Investing in a wide-area vacuum may help BSCs retain cleaning frequencies
Using a wide-area vacuum can clean more space, in less time



February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs

February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs



February 2013
Changing Spaces: The Rise of the Collaborative Office
What began in Silicon Valley has changed office spaces across the country


February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit

February 2013
BSC Book Review: Maximum Achievement
Maximum Achievement by Brian Tracy provides BSCs with steps to sucess

February 2013
How To Prevent C. Diff
Rethinking cleaning's role in preventing C. diff and other hospital-acquired infections




February 2013
The Benefits of Urinal Mats
Outlining the features and benefits of urinal mats and how they contribute to cleaning initiatives


February 2013
Freetime: Tim W. Laughlin, Sunburst Chemicals
Tim W. Laughlin, vice president, product development for Sunburst Chemicals, is a hockey goalie




February 2013
Cold vs. Hot Water Extractors
Does cold-water carpet extraction match up to hot’s cleaning power?



February 2013
Urinal Mats Improve Restroom Appearance
Keep floors free from puddles and stains and prevent odors from ever becoming a problem









February 2013
Proper Disinfection in the Restroom
Janitors aren’t properly disinfecting restroom surfaces. Here’s what you can do to help

February 2013
Scented Hand Soap Not Recommended In Commercial Cleaning Market
Commercial hand soap must appeal to the masses

February 2013
Get to Know the 2012 FTC Green Guides
FTC Green Guides were recently revised, here’s what you need to know

February 2013
When And Where Disinfection Is Needed
Answers to some of the most common disinfection questions

February 2013
FTC Green Claims: Certifications and Seals of Approval
New FTC guidelines distinguish between third-party and self-certification


February 2013
Purchasing Commercial Hand Soap
Commercial hand soap is not all the same. Here are the important features to look for when purchasing

February 2013
Immigration Reform 2013 Update
Four possibilities for immigration reform. Each would impact the commercial cleaning industry

February 2013
Setting Sales Manager Goals
Salespeople aren’t the only employees who benefit from clearly defined goals. Create activity and personal development goals for managers


February 2013
2012 Sales Leader: Scott Franiak, Acme Paper and Supply Co., Inc.
Franiak can speak to healthcare customers from experience because he served as an EVS director for years


February 2013
2012 Sales Leader: Veronica Segovia, Baron Chemical Co., Inc.
Veronica is the definition of a hard worker: Not only is she a sales rep, but she also is the purchasing manager


TOP 5 SALES LEADERS February 2013
2012 Sales Leader: Steve Bergholtz, AmSan
Steve Bergholtz had dreams of playing professional hockey. When he did not make the NHL, Steve fueled his competitiveness into sales.

February 2013
Magic Of Cleaning With Microfiber
Michigan State University successfully transitioned to cleaning with microfiber

February 2013
Minimizing Cross-Contamination While Cleaning
Tips to reduce cross-contamination when using cleaning cloths or mops












































November 2012
Microfiber Technology And Its Return On Investment
Microfiber technology increases productivity for custodial departments

YOUR TWO CENTS November 2012
What Assets Do You Look For In A Distributor?


November 2012
Calculating The ROI of Microfiber Cleaning
The financial and health ROI associated with microfiber cleaning


November 2012
Cleaning To Prevent Whooping Cough
Disinfecting and hand washing will help prevent the spread of whooping cough


ASHKIN ON SUSTAINABILITY November 2012
As Implied By Hurricane Sandy, Climate Change Is Real
How BSCs can help prepare themselves and customers for weather-related emergencies



November 2012
Tablets: The Best Of Both Worlds
Tablet computers meld aspects of computers and smartphones, making them intuitive business tools


November 2012
Department Of Energy Project Takes Sustainability To A New Level
Team Clean Inc.'s headquarters is part of a unique project, the EEB Hub


November 2012
A Small Marketing Budget Will Kill A Start-Up Company
It can take years to land enough clients to be profitable. Without a budget for sales and marketing, companies are doomed to fail


November 2012
Touch-free Restroom: Auto Flush Urinals and Hands-Free Doors
Keep hands germ free from start to finish in the restroom

November 2012
Bicycle Laundry Service Fits With Team Clean's Green Mission
Philadelphia's Wash Cycle Laundry delivers on its green promise

November 2012
BSC Showcases Green Cleaning Program At New Philadelphia Art Museum
Team Clean Inc., led by Donna Allie, cleans the LEED-Platinum certified Barnes Foundation museum in Philadelphia

November 2012
Touchless Soap and Paper Dispensers Reduce Usage, Costs
Restroom users appreciate not touching dispensers; cleaning professionals and facility executives like the savings



November 2012
The Public Wants A Touch-free, Automatic Restroom Experience
Fewer touch points means less chance of spreading disease





November 2012
Green Certifications For Towel And Tissue
Breaking down the green certifications outlined on towel and tissue products


MANUFACTURER ROUNDTABLE November 2012
How To Brighten VCT Tile
Bring dull and stained VCT tile back to life with these tips







November 2012
Sensitive Occupants: Best Cleaning Practices
Cleaning around sensitive occupants increasingly important


MANUFACTURER ROUNDTABLE November 2012
Remove Odor From Grout With These Cleaning Techniques
Advice on cleaning floors and grout to fix and prevent odor problems




MANUFACTURER ROUNDTABLE November 2012
Multi-Surface Floor Cleaning: The Best Facilities For Combination Machines
Advice on the best facilities in which to use combination floor equipment, and proper cleaning methods for carpet tiles

MANUFACTURER ROUNDTABLE November 2012
Cold Water Extraction: Is It Effective On Carpets?
Manufacturers discuss cold water cleaning, and extraction tools for stairs and appropriate dry times





October 2012
Chemicals With Low Volatile Organic Compounds Benefit Janitor And Occupant Health
Switching traditional chemicals to low VOC green alternatives can create safer working environments



October 2012
Selling Low VOC Cleaning Products
When end users want green chemicals, distributors should suggest low VOC cleaning products






October 2012
Help Sales Reps Embrace Mobile Devices And Software
Not all employees are tech-savvy. How distributors are getting buy-in for mobile devices and software

October 2012
Mobile Sales Tools and Software Support The Selling Process
Technology can help salespeople save time and close more deals





October 2012
Freetime: Rick Hazard, WAXIE Sanitary Supply
Rick Hazard, vice president of marketing for WAXIE Sanitary Supply, raises alpacas


October 2012
Toilet Tissue Dispensers Join The Touch-free Restroom
Touchless toilet tissue dispensers reduce overuse and assist handicapped patrons

September 2012
Snow And Ice Removal: Planning Ahead
Managers discuss their strategies for removing ice and snow

September 2012
European Trolley Design Influencing The American Janitor Cart
Plus, advice on retrofitting older carts to meet modern cleaning demands

MANUFACTURER ROUNDTABLE September 2012
Cleaning Cart Construction And Ergonomic Recommendations
Picking the right cleaning cart depends on the facility, task and user







September 2012
Urinal Floor Mats Vary In Style And Composition
Regardless of shape and make, urinal mats are designed to improve restroom appearance

September 2012
Urinal Mat Selling Tips
Identifying the right customer markets for urinal mats



September 2012
Urinal Mats Keep Restrooms Looking and Smelling Clean
Prevent unsightly urine puddles, stains and odors by installing urinal mats


September 2012
Tips For Simplifying Floor Stripping
Floor stripping is a labor-intensive process. Distributors offer tips for easing the workload


September 2012
Strip Floors Less Often
Daily maintenance, matting and chemical-free scrubbing all help reduce the need for floor stripping

September 2012
Freetime: Mark Rathkey, Miller Marketing Associates
Mark Rathkey, sales representative for Miller Marketing Associates is a magician


September 2012
Manual Foam Soap Dispenser Stops Restroom Complaints
Building service contractor sees spike in complaints after switching to touch-free soap dispensers


September 2012
Hands Free Soap Dispenser Still Gives A Good Impression
Many facilities are switching back to manual products, but when image matters most, end users choose touchless soap dispensers

September 2012
Manual Soap Dispenser Making A Comeback
Battery costs associated with touchless products are driving more end users to install manual soap dispensers


September 2012
Restroom Cleaning Equipment Streamlines Processes On Campus
North Carolina State University simplifies restroom cleaning with the use of equipment





September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses

September 2012
Bar Coding Systems Improve Warehouse Accuracy and Productivity
Get a better handle on inventory management with bar coding technology

MANUFACTURER ROUNDTABLE September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently

MANUFACTURER ROUNDTABLE September 2012
Mop And Bucket Advantages Over Small Autoscrubbers
Plus, alternatives to cotton mops



August 2012
Soap Dispensers: Preventing Cross-Contamination
Ensuring clean, bacteria-free dispensers requires planning, time, or a change to bag-in-box or cartridge dispensers


August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it



August 2012
Treating Bed Bugs
Custodial departments can use equipment already in their arsenal when treating bed bugs


August 2012
Three Major PPACA Provisions That Will Impact BSCs
The Patient Protection and Affordable Care Act, or Obamacare, has three big provisions going into affect through 2014. Start planning now


August 2012
Vacuuming Furniture And Other Upholstered Surfaces
Distributors suggest custodians vacuum furniture to keep it clean and prevent premature wearing

August 2012
Chemical Dispensers and Preportion Packets Benefit Distributors
Dilution control products take up less warehouse space and are easy reorders



August 2012
Chemical Dilution Saves Money and Storage Space
Chemical dispensing systems and preportion packets are convenient and safe ways to dilute cleaning chemicals

August 2012
Partition Walls Get A Good Cleaning
Carpets aren't the only surface benefiting from the use of vacuum cleaning equipment


August 2012
Cleaning Processes For Green Restrooms
Green cleaning in restrooms is as much about processes as it is about products

August 2012
PPACA Health Care Reform Timeline, 2012-2014
Heading into 2014, employers need to be implementing certain parts of PPACA

August 2012
Cleaning Restrooms Using Green Products
Identifying green restroom cleaning products and water conservation initiatives

August 2012
Health Care Reform: Key Terms
Here are key terms that are essential to understanding Obamacare and its implications.

August 2012
Obamacare: Could It Decrease Outsourcing?
A BSC examines the ultimate long-term threat that customers will stop outsourcing their cleaning services.

August 2012
Obamacare: The Un-Affordable Care Act
BSCs face the financial implications of complying with Obamacare.

August 2012
Implementing Change At Ohio State University
Updating products and technology has proved beneficial for Ohio State University facilities




MANUFACTURER ROUNDTABLE August 2012
Vacuum Bugs For Safer Pest Control
Plus, what is the size limit of objects that can be sucked up with a vacuum?



August 2012
Benefits of Antibacterial Wipes in Health Care
Cedar Community supplies non-custodial staff with antibacterial wipes in an effort to help with interim cleaning

MANUFACTURER ROUNDTABLE August 2012
How To Vacuum A Room For Best Results
Different sized rooms and vacuum types require different vacuuming techniques

August 2012
Ice Melt Storage Concerns
With a surplus of stock, distributors need to make sure they don't damage the ice melt they already have on hand

MANUFACTURER ROUNDTABLE August 2012
Why Janitors Should Vacuum Hard Floors and Vertical Surfaces
Plus, the best way to vacuum around fixed objects in a room

MANUFACTURER ROUNDTABLE August 2012
Battery-Powered Vacuum: Why Cordless Machines Aren't Prevalent In The Market
While the industry waits for battery-powered vacuums, what is the proper way to roll up a vacuum cord?

August 2012
Buy Ice Melt Early, Even After A Mild Winter
With a surplus already sitting in the warehouse, how much ice melt should distributors order in advance?


August 2012
Freetime: Devin Cole, Cole Supply Co.
Cole Supply Co.’s Devin Cole, Cliff Giannuzzi and Chris Morrison are rock ‘n’ roll musicians.











YOUR TWO CENTS June 2012
Who Is Your Mentor?
Every month, we ask BSCs a different question; these are their responses.


June 2012
The Benefits of Warehouse Rewards
Improve productivity by rewarding warehouse workers for exceptional job performance


June 2012
Starting A Warehouse Incentive Program
Labor management systems can help establish benchmarks needed for a warehouse incentive program


June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints



June 2012
Selling The Right Wet/Dry Vacuum
Distributors need to factor in size, drainage and filters when they spec the appropriate machine for customers

June 2012
A Commercial Wet/Dry Vacuum Can Handle Any Job
Get customers to realize wet/dry vacs do more than picking up water and hard debris

June 2012
Coverall's New CEO
Rick Ascolese takes over Coverall Health-Based Cleaning Systems

June 2012
Sales Incentive Programs That Work
For distributors, success directly correlates to the effectiveness of their sales staff. The right sales incentive program can mean the difference between a hungry sales leader and a complacent rep


June 2012
How to Motivate Sales People
Hearing no all the time can discourage sales people. The Sanitary Maintenance Advisory Board explains how to motivate sales people to avoid complacency

June 2012
Microfiber Mops: Increasing Employee Productivity
Calculating return on investment with microfiber mopping systems

June 2012
Microfiber Cleaning: Just The Facts
How switching to microfiber cloths and mops can raise the bar on cleaning





FEATURE June 2012
Restroom Ventilation Issues That Impede Cleaning
Identifying proper cleaning techniques where restroom ventilation is a issue



FEATURE June 2012
How To Clean A Restroom When Building Occupants Are Present
Airport housekeeping streamlines how to clean a restroom when foot traffic never dies down






FEATURE June 2012
Simplifying Restroom Cleaning in School and Around Kids
Maintaining restroom cleanliness poses challenges for workers cleaning in schools

June 2012
Bundle Restroom Supplies For Greater Sales
The restroom provides countless opportunities for jan/san distributors to create unique product bundles


MANUFACTURER ROUNDTABLE June 2012
Specialty Flooring: Cleaning And Maintenance
How to care for specialty flooring such as concrete, bamboo and no-wax vinyl




June 2012
Buy Cleaning Products Online With Wholesalers
Wholesaler websites help distributors simplify e-commerce ordering

MANUFACTURER ROUNDTABLE June 2012
Green Floor Strippers: Addressing Efficacy
Green floor strippers usually work on all floor care chemicals, and a prolonged strip cycle is dependent on finish selection

MANUFACTURER ROUNDTABLE June 2012
Using Enzyme Cleaners On Floors
Enzyme-based floor chemicals are becoming more popular with building service contractors

June 2012
Dilution Controls More Than Chemical Usage
Chemical dispensing systems help manage inventory and budgets, while promoting proper cleaning and safety at Johnson County Community College






COVER STORY June 2012
2012 Housekeeping Solutions Reader Survey
A snapshot of green/sustainability, management, budget, staffing and purchasing trends.





April 2012
Paperless Office: Making The Digital Switch
From ease of access to paper cost savings, there are plenty of reasons to go paperless



May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs

May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies

May 2012
Freetime: John Lim, Penn Valley Chemical Co.
Lim, a distributor sales representative, has refereed badminton in two Olympic Games



April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services


April 2012
Pairing Day Cleaning With Team Cleaning Proves Effective
Illinois Central College facility executives are reaping the rewards of team cleaning during the day


April 2012
Combating Restroom Odor Head On
Experts outline effective methods to removing foul odors

May 2012
Hand Dryer Features: Warm Air And HEPA Filters
Are extra features such as heating coils or HEPA filters necessary to dry hands?



May 2012
Hand Dryer Location Influences Hand Washing
Hand dryers and paper towels can co-exist in the same restroom







April 2012
Restroom Odor: The Nose Knows
Identifying the source of restroom odor is the first step in eliminating it



April 2012
Reduced Vacuuming Impacts IAQ
Cutting vacuuming frequencies will adversely affect the health of building occupants

April 2012
Reducing Vacuuming Ruins Carpets
When vacuuming frequencies are cut, carpet appearance and lifespan are severely diminished

April 2012
Freetime: OJ Howell, ProSTAR Industries
This jan/san distributor lives off the land with a self-sustaining lifestyle, which includes raising 40 chickens








MANUFACTURER ROUNDTABLE April 2012
The Difference Between Cleaning, Sanitizing and Disinfecting
Also, a discussion on disinfectant wipes and kill claims




April 2012
Hilton Outlines Their Green And Sustainable Initiatives
The housekeeping department at Hilton Americas-Houston captures the essence of green and sustainability


MANUFACTURER ROUNDTABLE April 2012
Disinfecting In Commercial Offices
How often high-touch surfaces should be disinfected and which kind of disinfectant should be used


April 2012
Dwell Time A Must With Disinfectant Wet Wipes
Distributors say proper dwell time often is not met with disinfectant wet wipes




YOUR TWO CENTS March 2012
What Skills Or Traits Do You Look For In A Janitor?
All of this month's contributors are active on Google+, a recent addition to the social media landscape. Find them, and Contracting Profits' page, at plus.google.com.

March 2012
Aslett Opens Museum Of Clean
Varsity Facility Services founder showcases the past, present and future of cleaning in his Idaho museum


March 2012
Freetime: Mike Nitto, Golden Star Inc.
The microfiber division manager kickboxes for exercise


March 2012
Disposable Mops Present New Business, Learning Curve
Distributors say end users need to be informed about the lifespan, launderability and price points with synthetic disposable wet mops


March 2012
Hawaii's Team Clean Inc. Stays True To Island Values
Raising the standards of cleaning as a profession, one employee at a time

March 2012
Mopping With Cotton Alternatives
As cotton prices have soared to an all-time high, mop manufacturers have introduced low-cost alternatives to the traditional cotton mop

March 2012
Oscillating Machines Boost Productivity, Save Money
Oscillating equipment deep scrubs floors without chemical, saving labor time and dollars


March 2012
Waste Audits Can Help Improve Recycling Efforts
Jan/san distributors can offer waste audits as a value-added service to reduce customers’ trash and increase recyclables

COVER STORY March 2012
Customer Feedback: Facility Managers Weigh In
What facility managers are saying about pricing, green, sustainability, cleaning priorities and janitor wages

MANUFACTURER ROUNDTABLE March 2012
Combatting Floor Drain And Restroom Odors
In this article, industry manufacturers answer common questions asked by building service contractors

March 2012
Letter To The Editor: Attracting Young People To The Jan/San Industry
Distributors should be encouraging, not scaring away, the next generation to join the jan/san industry

March 2012
Tips For Promoting LEED Approved Products
Jan/san distributors should list LEED products in a special area of their website


MANUFACTURER ROUNDTABLE March 2012
Using Enzymes For Odor Control
In this article, industry manufacturers answer common questions asked by building service contractors



PORTION CONTROL March 2012
Preportioned Chemicals: Why BSCs Prefer Them
Three BSCs talk about why they use preportioned chemicals


March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization



February 2012
Maintain The Look Of Floors Through Mopping
Developing a proper wet and dry mopping schedule will keep floors looking like new


February 2012
Know The Law: Immigration Legislation By State
What BSCs need to know about the immigration laws passed by Arizona, Alabama and other states


COVER STORY February 2012
Laying Down The Law
Internal audits and knowledgeable HR pros are the first line of defense against I-9 audits

February 2012
Matting's Role in Proper Floor Maintenance
Controlling dirt and debris will help maintain the look of floors



February 2012
Preventative Carpet Maintenance Will Prevent Spots and Stains
Carpet spotting programs should begin with vacuuming dry soil




MANUFACTURER ROUNDTABLE February 2012
Hand Washing: How To Encourage Restroom Users
Tips to improve hand washing; plus, when antibacterial soap should be used









January 2012
The Museum of Clean Opens In Idaho
Varsity Facility Services Founder, Don Aslett, showcases the past, present and future of cleaning









January 2012
Green Consultants
When selling green cleaning programs, distributors should help customers identify sustainable practices already in place and pinpoint areas for improvement








January 2012
2011 Sales Leaders: The Government Guru
Brad Bobbitt, AmSan, Pennsauken, N.J.

January 2012
2011 Sales Leaders: Living the American Dream
Hector Herrera, Armchem International Corp., Fort Lauderdale, Fla.
















YOUR TWO CENTS November 2011
How Is Your Company Using Twitter?




November 2011
Government Accounts Require Attention To Detail
Putting effort into securing these accounts pays off with steady revenue



COVER STORY November 2011
United Services of America: Two Men, One Vision
Paul Senecal and Michael Diamond use a unique, 50/50 business partnership to lead their companies to nationally recognized growth








November 2011
Touch-free Soap And Paper Towel Dispensers Are Money Savers
Touch-free soap and paper towel dispensers can be tailored to reduce product overuse in public restroom



MANUFACTURER FORUM November 2011
Maintenance Tips For Autoscrubbers
In this article, industry manufacturers answer common questions asked by building service contractors


MANUFACTURER FORUM November 2011
Choosing the Right Autoscrubber
In this article, industry manufacturers answer common questions asked by building service contractors.


November 2011
E-mail Marketing: Before Hitting Send
Important steps need to be taken by distributors prior to adding an e-mail component to their marketing efforts

MANUFACTURER FORUM November 2011
Autoscrubbers Are Shrinking In Size, But Big Benefits Remain
In this article, industry manufacturers answer common questions asked by building service contractors.

November 2011
Courting A Customer's Inbox
E-mail marketing encourages online ordering and builds stronger customer relationships


November 2011
Certification Helps District Define Excellence
Upper Merion Area School District is first educational facility to nab CIMS certification


MANUFACTURER FORUM November 2011
Autoscrubbers Using Less Water and Chemical To Clean
In this article, industry manufacturers answer common questions asked by building service contractors.








October 2011
Stadium Venues Require Flexibility In Labor, Scheduling
Servicing sports and entertainment venues keeps BSCs and janitors on their toes

October 2011
M&A Remains Robust
Examining the impact of the recession, the capital gains tax scare and other trends affecting mergers and acquisitions in the building services industry




October 2011
Green Chemicals And Biobased Chemicals Can Overlap
Not all green chemicals are biobased, nor are all biobased chemicals considered green. But end users should be aware that there are instances when the two categories coincide



MANUFACTURER FORUM October 2011
Microfiber Damage


October 2011
Differentiating Green Chemicals From Biobased Chemicals
End users use the terms green and biobased interchangeably when discussing green chemicals. Doing so is inaccurate


October 2011
Wi-Fi In The Warehouse: Beneficial From A Cost Standpoint
The cost of Wi-Fi implementation in the warehouse has dropped significantly, making it more feasible for distributors



October 2011
Low-Moisture Carpet Cleaning Techniques
Methods to keeping carpet care part of custodial programs






September 2011
Arizona Custodians Strap On Their Backpacks
Mesa Public Schools support the use of backpack vacuums and tout their many benefits








September 2011
Maintaining No-Wax Flooring
The minimal maintenance attributed to no-wax floors is attractive to custodial departments



MANUFACTURER FORUM September 2011
Vacuuming During Day Cleaning
In this article, industry manufacturers answer common questions asked by building service contractors.


MANUFACTURER FORUM September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER FORUM September 2011
Vacuums Role In Improving Indoor Air Quality
In this article, industry manufacturers answer common questions asked by building service contractors

September 2011
Book Excerpt: Customer Stratification
Learn how to determine which client relationships are valuable


September 2011
New To Distributors' Arsenal: Tablets
From product demonstrations to capturing delivery signatures, tablet devices are helping distributors simplify business operations







August 2011
More Than A Vacuum
Wet/dry vacuums offer versatility to departments, saving time and money

YOUR TWO CENTS August 2011
How Do You Motivate Your Sales Team?


August 2011
3rd Generation BSC: My Cleaning Service
Third-generation companies are rare in the cleaning industry. But the father-daughter-granddaughter team at Baltimore-based My Cleaning Service is positioning the company to continue its success for decades to come









July 2011
Staying On Top Of Late Payers
Financial management software can help speed up the collections process and increase a distributor's profitability




August 2011
Wet or Dry, Vacuums Can Help
Whether used after a disaster or in everyday cleaning, adding wet/dry vacuums to the floor care arsenal can save time and money for departments





MANUFACTURER FORUM August 2011
Contractor Interest In Software On The Rise


August 2011
Restroom Cleaning Goes Touch Free
Spray-and-vac restroom cleaning equipment improves cleanliness and efficiencies

August 2011
Cleaning Restrooms - A New Way Of Thinking
Steam earns audience approval at Seattle Children's Hospital







August 2011
Improving Cleanliness with Spray-and-Squeegee
Spray-and-squeegee equipment is a touch free option to restroom cleaning

SUSTAINABILITY August 2011
Why Product Life Cycles Matter




July 2011
Distributor Finds Advantage With LEED Facility And Culinary Academy
Tom Furia Jr., president of Penn Jersey Paper, discusses the company's strategies in the foodservice market


July 2011
Maintaining Entryway Floors
Mats and flooring need regular cleaning to keep facilities looking pristine



July 2011
Proper Matting Keeps Entryways Clean
The key to a clean facility is prevention both indoors and outside
















June 2011
There's No "I" In Team
The Environmental Services Department at Samaritan Lebanon Community Hospital promotes a team cleaning environment

June 2011

Distributors can create new revenue streams by targeting government accounts




June 2011
Trending Toward Vacuums
Tackling floor cleaning challenges with vacuums that transition from hard to soft floors with ease

June 2011
Perfect Sales Pitches For Restroom Cleaning Machines
Savvy jan/san distributors should be taking advantage of a new market opportunity by pushing restroom cleaning machines





June 2011
Clean Restrooms Without Touching Surfaces
Spray-and-vac and spray-and-squeegee cleaning machines promote automated, touch-free restroom cleaning


June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

MANUFACTURER FORUM June 2011
Defining Common Green Paper Terminology









June 2011
Tackling Floors Challenges
Sweepers that clean both hard and soft flooring have proven beneficial




June 2011
Proposed LEED-EBOM Revisions
USGBC targets 2012 for certification updates


June 2011
What is LEED-EBOM?
It's a certification designed to help green building operations and maintenance, and it's one custodial departments need to pay attention to


June 2011
2011 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers


May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.



COVER STORY May 2011
Staying In Touch: Utilizing Mobile Technology And Social Media
The connectivity encouraged by modern technology is enabling building service contractors to provide better, more personalized service

MARKET PROFILE May 2011
Healthcare Accounts Require Dedication To Specialized Cleaning
Medical clinics, dental and doctor offices, surgical centers and imaging facilities are a lucrative niche


PEOPLE & COMPANY NOTES May 2011
People and Company Notes: May 2011





UP CLOSE: DILUTION CONTROL May 2011
Dilution Control: Closed Loop Chemical Dispensing Systems
Closed loop chemical dispensing systems promote safety, environmental responsibility and ensure proper chemical dilution

WEB EXCLUSIVE May 2011
Sales Questions For Combination Machines
Distributor salespeople need to ask the right questions to match customers with the proper equipment

UP CLOSE: CARPET CARE May 2011
Making The Case For Combination Equipment
Scrubber-extractor and vacuum-sweeper units allow end users to clean both hard floors and carpeted surfaces with the same machine



April 2011
Third-Party Green Certifications Lead To New Opportunities
An overview of LEED AP, GS-42, CIMS-GB and (OS1) certifications



April 2011
Cardinal's Kismet
How Jim DeGrado, president of Cardinal Building Maintenance, helped his company realize its green cleaning destiny









ONE-ON-ONE May 2011
One-On-One: Vince Schmidt, Lakeland Supply Inc.
Motivating employees with fun and faith

ONE-ON-ONE April 2011
One-On-One: Shelley Riley, Maintenance Mart
Phoenix-based Maintenance Mart is a sustainable success story





FEATURES April 2011
Penny Wise, Pound Foolish
Extending the life of carpeting through proper maintenance and due diligence


MANUFACTURER FORUM April 2011
Green Vs. Green-Certified Chemicals



PEOPLE & COMPANY NOTES April 2011
People and Company Notes: April 2011


FROM THE EDITOR April 2011
Attracting A Younger Workforce




FEATURES April 2011
Clearing The Air
The role the custodial operation plays in bettering indoor air quality


TECHNOLOGY April 2011
Customer Service Gets Social
Social media sites such as Twitter and Facebook are inexpensive, efficient ways for distributors to reach clients

INDOOR AIR QUALITY April 2011
Curbing Asthma In Schools
Distributors can help janitors improve indoor air quality in schools, which will keep kids in the classroom


FEATURES April 2011
Feminine Hygiene Products: A Convenient Truth
Catering to women's needs in public restrooms bodes well for business

COVER STORY April 2011
Uniform Companies: Jan/San Wannabes?
Uniform companies are a new threat to distributors' traditional customer base



March 2011
Restroom Cleaning Machines Greatly Increase Efficiencies
Clean more efficiently and thoroughly without touching the contaminants lurking in a restroom



MANUFACTURER FORUM March 2011
Combatting Theft Of Pre-Portioned Chemicals


MANUFACTURER FORUM March 2011
Cost Misconceptions Of Pre-Portioned Chemicals


PEOPLE & COMPANY NOTES March 2011
People and Company Notes: March 2011


UP CLOSE: SOAP March 2011
Simplifying Soap
Multi-soap dispensers let customers install a variety of soaps throughout the building, while requiring only one type of model

FROM THE EDITOR March 2011
Jan/San's Best Online Sellers


MANUFACTURER FORUM March 2011
The Benefits Of Pre-Portioned Chemicals



WAREHOUSE MANAGEMENT March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space

WAREHOUSE MANAGEMENT March 2011
Freeing Up Warehouse Space
If implementing a narrow-aisle racking system doesn’t fit the budget, there are minor and low-cost alterations distributors can make to better utilize their warehouse space

COVER STORY March 2011
e-commerce: A Work In Progress
With few online sales to show for their current 'e-efforts,' distributors ponder what it will take to build their web clientele

FEATURES February 2011
Spotlighting Chemical-Free Cleaning
Regional School District No. 6 highlights some of the benefits to their green and chemical-free program



FEATURES February 2011
Restroom Dispensers Boost Hand Hygiene
Proper soap and paper towel selection can help facilities boost hand washing and overall employee health

MARKET PROFILE: RETAIL February 2011
Mr. Clean Maintenance Systems Specializes In Retail Accounts
Floor care is king for these accounts, and the prevalence of polished concrete flooring has kept BSCs on their toes

COVER STORY February 2011
Health Scare
How BSCs are preparing for possible implementation of health care reform legislation



UP CLOSE: FLOOR CARE February 2011
Floor Care After Winter
Winter wreaks havoc on floors. Simple maintenance and restoration at the onset of spring is critical in keeping floor care costs low

FREETIME February 2011
The Search For Clean Water


SOAP & HAND SANITIZERS February 2011
Anti-Microbial and Green Soap Differences Explained
Manufacturers outline the differences between various types of soap options on the market

EDITORIAL February 2011
New Additions For A New Year


TECHNOLOGY February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

TECHNOLOGY February 2011
Voice Resonates Beyond Picking


COVER STORY February 2011
2011 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

FEATURES February 2011
Floor Equipment: Small Machines, Big Advantages
Outlining the benefits of small floor care equipment

COVER STORY February 2011
Connecting the Dots to Process Cleaning
A step-by-step approach to creating cleaning efficiencies and best practices

UP CLOSE: VACUUMS January 2011
Vacuums: Easy Riders
Ride-on sweeper vacuums have become efficient units for vacuuming large, carpeted facilities

FREETIME January 2011
Long Live 'The King'


INFECTION CONTROL January 2011
Check-Up On Hospital Cleaning
Changes to how hospitals are reimbursed for Medicare and Medicaid patients have cleaning staffs ramping up their cleaning efforts

TECHNOLOGY January 2011
To The Cloud
Cloud computing lets distributors focus on their business rather than IT concerns

COVER STORY January 2011
Fixed Income
With the right pieces in place, equipment repair can be a great profit generator

LETTER TO THE EDITOR January 2011
History Proves Education Is Indispensable


YOUR TWO CENTS November 2010
How Is Your Company Utilizing Mobile Devices?


PEOPLE & COMPANY NOTES November 2010
People And Company Notes: Nov/Dec 2010


COVER STORY November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries

LETTER TO THE EDITOR November 2010
Smaller Burnishers Are Popular, Too




EDITOR'S NOTE November 2010
School Germ Hot Spots Report Surprises Many


UP CLOSE: PRIVATE LABEL PRODUCTS November 2010
Private Label Distributors See Poor Economy As Time To Shine
The slow recovery from the recession has allowed distributors more time to market and engage potential and current clients

UP CLOSE: FLOOR PADS November 2010
Diamonds Are A Janitor's Best Friend
Diamond floor pads are growing in popularity as more facilities install concrete floors


FREETIME November 2010
Building Homes In Mexico


TECHNOLOGY November 2010
Adapting Product Catalogs To E-commerce
Online product materials should differ from their print counterparts

FEATURES November 2010
Vacuum: Analyzing The Upright
Identifying the correct upright vacuum can make or break a carpet care program

COVER STORY November 2010
Hard Sell: Sales Training
Now is not the time to stop investing in your sales staff

FEATURES November 2010
Hand Tools: Cleaning Schools One Floor At A Time
Identifying mopping tools that earn top grades

YOUR TWO CENTS October 2010
How Do You Motivate Frontline Workers?


FEATURES October 2010
Coming Clean On Hand Soap
Hand soaps can be easily contaminated — making them a "playground" for bacteria

COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

PEOPLE & COMPANY NOTES October 2010
People And Company Notes: October 2010


AROUND THE INDUSTRY October 2010
Superbug A Potential Threat In U.S.



UP CLOSE: RESTROOM CARE October 2010
Waterless Urinals: An Attractive Upgrade For Green Facilities
To fully achieve the benefits of waterless urinals, they must be properly installed and maintained


UP CLOSE: MATTING October 2010
Stopping Slips, Trips and Falls
Proper placement and care of matting can help create safer flooring, especially for the elderly

BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

FREETIME October 2010
Still Shredding


EDITORIAL October 2010
Infection Control Should Never Rest


TECHNOLOGY October 2010
Sales? There's An App For That
Distributor salespeople are tapping into mobile applications to help do their jobs

COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

FEATURES October 2010
Floor Chemicals: Shifting Towards Green
Successfully transitioning to a green floor care program requires education, training and due diligence

YOUR TWO CENTS September 2010
What Was Your Company's Biggest Mistake?


COVER STORY September 2010
Faces of the Frontline
College students, immigrants, retirees, moonlighters — an up-close look at today's janitorial workforce

AROUND THE INDUSTRY September 2010
New Mold Regulations In Kentucky and Louisiana


PEOPLE & COMPANY NOTES September 2010
People And Company Notes: September 2010


MERGERS & OTHER MOVES September 2010
Industry Mergers: September 2010


ASSOCIATION UPDATE September 2010
ISSA Elects 2010 Board Members



UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?

FREETIME September 2010
Ready For Takeoff



COVER STORY August 2010
Greening America's Pastime
Marsden Bldg Maintenance: Leading the league in environmentally friendly cleaning at Target Field


FEATURES August 2010
Restroom Training: From Products To Processes
Emphasizing the importance of training when focusing on restroom cleanliness

PEOPLE & COMPANY NOTES August 2010
People And Company Notes: July/August 2010



ONE-ON-ONE August 2010
A Distributor's Growing Gains
How Hill & Markes Inc. distinguished itself

UP CLOSE: ICE MELT August 2010
Ice Melt: Melting Points
Chlorides, acetates and blends — when winter comes, help end users choose the appropriate ice melter

FEATURES August 2010
Safety: Preparing For the Worst
Manager tout training and safety techniques as the key to emergency preparedness

FREETIME August 2010
The Green-thumbed Distributors


FROM THE EDITOR August 2010
Put Cleaning At The Head Of The Class


INFECTION CONTROL August 2010
MRSA Still A Concern For Schools
As a new academic year approaches, distributors can help custodial crews prepare for possible staph infections

TECHNOLOGY August 2010
Product Forecasting Made Easier
Demand forecasting software helps distributors accurately budget and optimize inventory decisions






WHOLESALERS June 2010
Wholesalers: Multiple Markets, One Partner
Many distributors are thinking diversification after the recession. Partnering with a wholesaler can help ease the transition


FEATURES June 2010
Equipment: Four On The Floor
The top four tips for stretching the floor-cleaning equipment dollar



AROUND THE INDUSTRY May 2010
Amsterdam Show Awards Innovation



COVER STORY May 2010
Next Stop, The World
How contract cleaning is growing into a global business


UP CLOSE: MOPS & BUCKETS May 2010
Mopping Systems: A Matter Of Personal Preference
End users aren't all the same. Why should their mopping systems be?

UP CLOSE: DILUTION CONTROL May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users


NEWSTICKER May 2010
SEIU Elects New President


FREETIME May 2010
Cycling For A Cure



PEOPLE AND COMPANY NOTES May 2010
People And Company Notes: May 2010




PEOPLE & COMPANY NOTES April 2010
People And Company Notes: April 2010




UP CLOSE: VACUUMS April 2010
Quiet Carpet Care
Day cleaning is increasing the demand for low-decibel vacuums

TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

FEATURES April 2010
Carpet Care: Spotlighting Carpet Extraction
Manufacturers weigh in on proper extraction techniques and emerging trends

COVER STORY March 2010
Overdue Diligence
How BSCs can avoid hiring undocumented workers

PEOPLE & COMPANY NOTES March 2010
People And Company Notes: March 2010


PRODUCTS March 2010
New Products: March 2010



UP CLOSE: SOAP AND HAND SANITIZER March 2010
Preventing Dermatitis Without Sacrificing Good Hand Hygiene
Frequent hand washing reduces the spread of infectious disease, but it also severely dries out skin

UP CLOSE: GREEN PRODUCTS March 2010
Environmentally Friendly Products Have Sales Reps Seeing Green
Selling green programs to new and existing customers is no longer an uphill battle

FREETIME March 2010
Come See What's Brewing


TECHNOLOGY March 2010
Defending Data On-The-Go
Mobile devices can contain valuable company and customer data. Take appropriate measures to ensure it stays in the right hands

COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

ASHKINONGREEN February 2010
Sustainability: How To Grow Beyond 'Green'



FEATURES February 2010
Restroom: Superbugs In A Hospital Near You
As superbugs pose increasing risk to patients, hospital restroom cleaning operations must exercise some due diligence in chemical selection and training


PEOPLE & COMPANY NOTES February 2010
People And Company Notes: February 2010


EDITORIAL February 2010
Talkin' 'Bout My Generation


FREETIME February 2010
Running A 'Clean' Comedy Club


FROM THE EDITOR February 2010
Connect With The Right Audience


UP CLOSE: RESTROOM CARE January 2010
H1N1 Impacts Touch-free Product Sales
More facilities are making the switch to touch-free restroom products in light of the current H1N1 pandemic

SUPPLY CHAIN PARTNERS January 2010
Supply Chain Partners: A Tight Bond
Distributors are gaining a competitive advantage by partnering with industry wholesalers, buying groups and manufacturer reps

COVER STORY January 2010
Recovery (at what cost?)
Even economic upturns come with a price tag. How distributors are prepping for higher product prices in 2010

FREETIME January 2010
Getting To The Starting Line




AROUND THE INDUSTRY January 2010
MRSA Infections Up 90 Percent


PEOPLE & COMPANY NOTES January 2010
People And Company Notes: January 2010


UP CLOSE: CARPET CARE January 2010
Examining Green Carpet Care Chemicals
Today's third-party certifiers put chemicals through stringent testing in order to gain green certification

TECHNOLOGY November 2009
Customized e-Commerce
Distributors are making buying online more personal than the basic shopping cart

FREETIME November 2009
Practicing The Art Of 'Rolling'


UP CLOSE: INFECTION CONTROL November 2009
Combatting H1N1 In Office Buildings
Proper disinfection methods and hand washing are critical to reducing influenza outbreaks


CONTRACTINGINSIGHTS November 2009
How To Lose A Customer In Five Steps


HUMAN RESOURCES November 2009
Assembling The Perfect Uniform
Creating an employee get-up from shirt to shoes


COVER STORY October 2009
Green Update


BOOK EXCERPT October 2009
Building A Stronger Bottom Line
"Optimizing Distributor Profitability" outlines best practices of top performing firms

FREETIME October 2009
Surf's Up


PEOPLE & COMPANY NOTES October 2009
People And Company Notes: October 2009





CONTRACTING INSIGHTS October 2009
Growth Without Growing Pains


COVER STORY October 2009
Steady Flow
BSC strategies for managing cash flow during tough times

FEATURES September 2009
Infection Control: Flushing Away Germs
Preventing Cross-Contamination in the Restroom

FEATURES September 2009
Ice Melt: Clearing The Way
Identifying the proper products and methods to successfully remove ice and snow

FEATURES September 2009
IAQ: Sifting Through The Rubble
Proper Vacuum Filtration Is Key To Protecting IAQ


CONTRACTING INSIGHTS September 2009
Cold Calls Require A Warm-Up


COVER STORY September 2009
Pandemics: Ready...Or Not
A likely H1N1 outbreak this flu season has BSCs revisiting pandemic game plans




FREETIME September 2009
Send In The Clown Band


UP CLOSE: MICROFIBER September 2009
Easily Green
Microfiber has become a component of green programs, despite the product category not being certified by a third party

UP CLOSE: MATTING September 2009
Mats Will Only Work If They're Clean
Neglected matting won't stop dirt at the door and can become a trip hazard


ASSOCIATION UPDATE September 2009
ISSA Elects 2010 Board Members




COVER STORY August 2009
The Big Squeeze
Productivity And Your Employees

FEATURE August 2009
Disinfection: Six Steps To Better Restroom Cleanliness
Preventing cross-contamination by implementing proper cleaning procedures

FEATURE August 2009
Carpet Care Certifications
CRI answers the demand for environmental standards in carpet care equipment




ASHKIN ON GREEN August 2009
Green Vacuuming Not Just About The Carpet


COVER STORY July 2009
Complacent Sales Reps
Re-energize your team with incentive-based selling programs

TECHNOLOGY July 2009
Software Simplifying Customer Pricing
Customer pricing software allows today's distributors to set and modify product prices with ease

FROM THE EDITOR July 2009
Overseas Innovation


FREETIME July 2009
Miss Oklahoma's Dad


UP CLOSE: ICE MELT July 2009
Ice Melt: Remember ‘Mother Earth’ When Fighting ‘Mother Nature’
Environmentally friendly ice melt is available, but distributors need to avoid greenwashing

UP CLOSE: TOWEL & TISSUE July 2009
Making Sense Of Recycled Paper
Understanding the difference between recycled fiber and post consumer waste is step one to selling green paper




CONTRACTING INSIGHTS July 2009
Growing Up During Down Times


REGARDING... July 2009
Cleaning Cutbacks Plague BSCs



ASHKIN ON GREEN July 2009
Guide To Selecting Green Chemicals






COVER STORY June 2009
2009 Housekeeping Solutions Reader Survey
What a difference a year makes. In-house managers reflect on the shift in industry-wide spending, purchasing and green and management decision-making

FEATURE June 2009
Floor Equipment: Cost Cutting In A Tough Economy
Comparing the cost of repairs with new purchases and making the most of floor care equipment

COVER STORY June 2009
Preserving The Bottom Line
The current economy is forcing distributors to re-examine their business strategies


UP CLOSE: RESTROOM CARE June 2009
Feminine Hygiene: The Untapped Market
Feminine hygiene products are often overlooked by purchasing agents

UP CLOSE: FLOOR CARE June 2009
Cleaning With Water
Electrolyzed water and steam vapor systems allow end users to clean without chemicals


COMPANY NOTES June 2009
Company Notes: June 2009


INFECTION CONTROL May 2009
Cross-Contamination Hot Spots


EXECUTIVE INTERVIEW May 2009
Jim Sutton, Better Business Cleaning Inc.







REGARDING... May 2009
Cleaning Receives Mixed Messages






FREETIME May 2009
Rescue On The Water


UP CLOSE: AUTOMATIC SCRUBBERS May 2009
Safety First
Tips for teaching proper operator use and maintenance of automatic scrubbers

UP CLOSE: CHEMICAL PROPORTIONING May 2009
Warewashing: A Labor-intensive Sale
Customer service is key when offering foodservice and laundry chemical dispensing systems


MERGERS AND ACQUISITIONS May 2009
Kimberly-Clark Acquires Safety Products Company


FEATURE April 2009
Day Cleaning: Shedding Some Light On Cleaning
Identifying steps to implementing an effective and efficient daytime cleaning program

FEATURE April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

FEATURE April 2009
Carpet Care From Start To Finish
From preparation to drying, end users outline the steps necessary to successfully care for carpets

FREETIME April 2009
Getting The Band Back Together


UP CLOSE: VACUUMS April 2009
Cleaning Carpets Without Tiring
Lightweight uprights may not be as powerful as traditional vacuums, but help improve worker productivity


ONLINE REPORT April 2009
Swine Flu Preparedness
Cleaning procedures are important in reducing the spread of H1N1

ONLINE REPORT April 2009
Swine Flu Resource Information


ONLINE REPORT April 2009
Swine Flu (H1N1): The Distributor’s Role
Educating end users about pandemic preparedness

FREETIME March 2009
Life Through The Lens


UP CLOSE: ODOR CONTROL March 2009
Conquering Restroom Odors
Proper use of fragrances and daily cleaning help quell unpleasant smells

UP CLOSE: BROOMS, BRUSHES & MOPS March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems



BUSINESSCENTER March 2009
Choosing The Right Insurance Coverage



COVER STORY March 2009
Cleaning Science
With concern for occupant health growing, BSCs turn to data to validate sanitation claims

BIDDING March 2009
Reverse Auctions: Losing Propositions
Selling services in online auctions only reinforces the view that cleaning is a commodity, BSCs say

CONTRACTINGINSIGHTS March 2009
Commission Vs. Salary: The Sales Pay Scale


OPERATIONSLOG: FLOOR CARE March 2009
Slips, Trips and Falls Prevention


FEATURE February 2009
A Game Plan For Cleaning Gym Floors
Identifying best practices to maintaining and extending the life of "the hardwood"

FEATURE February 2009
Targeting Restroom Hot Spots
Identifying trouble areas in an effort to improve perception and reduce cross-contamination

TECHNOLOGY February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations

UP CLOSE: FLOOR CARE February 2009
Studying Up On School Floor-Care Programs
A variety of hard-surface floors makes for a complicated sale of floor-care chemicals in educational facilities

FROM THE EDITOR February 2009
Social Networking For The Cleaning Industry





CONTRACTINGINSIGHTS February 2009
The Time Is Ripe For Acquisitions


EXECUTIVE INTERVIEW February 2009
Jamie Gutierrez: Midwest Maintenance
Educating and promoting employees key to company's business plan


OPERATIONSLOG: WATERLESS URINALS February 2009
Waterless Urinal Cleaning Specifications


OPERATIONSLOG: CARPET CARE February 2009
Extractors: Truck Mount Vs. Portable


TECHNOLOGY January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

FROM THE EDITOR January 2009
Be Aggressive On The Tough Road Ahead


UP CLOSE: TOUCH-FREE January 2009
A Clean Exit
Touch-free door handles afford patrons additional restroom peace of mind

UP CLOSE: OXY & BIOBASED PRODUCTS January 2009
Restroom Cleaning With Natural Resources
From soap to glass cleaner, oxygen and biobased products can be used in nearly all restroom areas

IN THE NEWS January 2009
Distributors Learn From Last Winter


ONE-ON-ONE January 2009
The Personal Approach To Distribution


AROUND THE INDUSTRY January 2009
Companies Earn Green Recognition


EDITORIAL January 2009
Be A Consultant To Customers In 2009


CONTRACTINGINSIGHTS January 2009
Are You Following Immigration Laws?


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Day Cleaning Commercial Offices


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Green Cleaning Helps Improve IAQ


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Examining Aerosol Attibutes


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Choosing The Right Battery For Equipment


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Appropriate Upright Vacuum Use


ASHKINONGREEN January 2009
Defining Green Floor-care Equipment





COVER STORY December 2008
Forecasting 2009
Next year's challenges are already taking shape. Distributors plan for the bumpy road ahead

HUMAN RESOURCES December 2008
Recruiting The Next Generation
Distributors struggle to entice young workers to join the jan/san industry

UP CLOSE: WASTE MANAGEMENT December 2008
Help Customers Reduce, Reuse And Recycle
With America's emphasis on green, the market is ripe for selling recycling products

UP CLOSE: FLOOR CARE December 2008
Putting Together A Winter Floor-care Program
Proper matting and daily maintenance plays a sizeable role in prevention against winter elements

PEOPLE AND COMPANY NOTES December 2008
Owner Of Les Produits Sanitaires Passes


COVER STORY November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement

FEATURE November 2008
Attracting New Employees
Best practices when it comes to recruiting, hiring and retaining a quality workforce

FEATURE November 2008
Carpet Care Chemicals: Extended Life Expectancy
A comprehensive maintenance program that includes the use of proper cleaning chemicals can prolong the life of a carpet


UP CLOSE: CROSS CONTAMINATION November 2008
Fighting The Flu
During the flu season, distributors will need to keep cross-contamination products well-stocked

UP CLOSE: CARPET CARE November 2008
Low-Moisture Techniques Gaining In Popularity
Carpets receive less water, dry faster and require fewer deep extractions

IN THE NEWS November 2008
MRSA Concerns Still High




EDITORIAL November 2008
Make A Difference During Flu Season


NEWSBRIEFS November 2008
BSC First To Earn Hiring Certification


TECHTALK November 2008
Push-To-Talk Useful For BSCs


BUSINESSCENTER November 2008
Can Bad Managers Change Their Behavior?


CONTRACTINGINSIGHTS November 2008
Effective Training Involves Understanding


EXECUTIVE INTERVIEW November 2008
Executive Interview: Lonnie J. Williams
Award-winning minority BSC specializes in federal contracts


ASHKINONGREEN November 2008
Greening Facilities: How Occupants Can Help


OPERATIONSLOG: ODOR CONTROL November 2008
Odors: Don't Mask Them — Remove Them



COVER STORY October 2008
Corporate Conscience
From philanthropy to sustainability, how BSCs are giving back

ASHKINONGREEN October 2008
APPA Custodial Effectiveness Audit Included In LEED
The value for contractors is that LEED-EBOM provides two potential points based on performance

OPERATIONSLOG: FLOOR CARE October 2008
Batteries: Determining The Best Power Source For Equipment
The gelled battery also offers more stability. It can withstand extreme temperatures, shock and vibration

OPERATIONSLOG: CROSS-CONTAMINATION October 2008
MRSA, Superbugs Change How BSCs Clean
It’s really about best practices, and not moving any bacteria from one place to another

UP CLOSE October 2008
Carpet Care: Breaking Down Carpet Chemicals
Distributors must help end users wade through the plethora of available products

EDITORIAL October 2008
Small Perks, Big Motivation




COVER STORY September 2008
Waste Not, Want Not
A comprehensive waste management program will benefit both the facility and the environment

FEATURE September 2008
Clean For Health: Achieving Green and Clean
New technologies strike the right balance between environmentally friendly and germ-free

FEATURE September 2008
Cleaners and Disinfectants: Minimizing Your Chemical Inventory
Assessing chemicals is a big job, but it needs to be done regularly

MARKET BY MARKET: HEALTH CARE September 2008
Cleaning With The Building Occupant In Mind
Health care facilities target their cleaning mission to focus on indoor air quality, odor control and combating resistant organisms

TECHNOLOGY September 2008
Taking It To The Web
Despite its advantages, jan/san distributors are hesitant to adopt Internet-hosted warehouse managements systems

UP CLOSE September 2008
Microfiber: After A Slow Start, Sales Are Picking Up
Product benefits and hands-on demonstrations help break down end user resistance

FREETIME September 2008
Putting Out Fires…Literally


IN THE NEWS September 2008
Picking The Best Presidential Candidate


BUSINESSCENTER September 2008
Legal Smarts Help BSCs Avoid Lawsuits


CONTRACTINGINSIGHTS September 2008
Employee-Retention Strategies
Employees commit to companies if they know there’s a possibility of a future promotion

COVER STORY September 2008
Whatever It Takes
In an era of high gas prices, BSCs are making sure employees get to work

SPECIALREPORT September 2008
Election 2008: McCain or Obama?
Which candidate is the right choice for the cleaning industry?

OPERATIONSLOG: CARPET CARE September 2008
Carpet Machines: Extending Their Lifespan
When filters clog, there is a loss of air flow, which can build up pressure, overheat the engine and damage the machine





FEATURE August 2008
Touch-Free Restroom: The Total Package
Touch-free paper dispensers allow a facility to customize their system for the highest return on investment

FEATURE August 2008
Vacuums: The Air We Breathe
The role vacuums play in regards to indoor air quality

COVER STORY August 2008
Gone Green
Distributors are 'talking the talk' when it comes to selling green products, but are they really 'walking the walk?'

FEATURE August 2008
Generating Sales Leads Via The Internet
More distributors are using their company Web sites as a primer for sales

FEATURE August 2008
From Salesperson To Management Material
Promoting from within may be the best fit





CONTRACTINGINSIGHTS August 2008
Differentiation Defined


EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

OPERATIONSLOG: BROOMS AND MOPS August 2008
Brooms And Mops Influenced, Improved By Technology
Microfiber mops come in a variety of sizes, shapes and systems to match the application

OPERATIONSLOG: RESTROOM CARE August 2008
Restroom Cleaning Machines Reduce Cleaning Times








CONTRACTINGINSIGHTS July 2008
Standardizing Procurement Programs
Cash tied up in idle inventory creates a negative impact on the company's profitability

BUSINESSCENTER July 2008
Succession Planning: The Basics


COVER STORY July 2008
The New Face Of Your Workforce
BSCs are taking advantage of the influx of retiree workers

CERTIFICATION July 2008
Certifications For BSCs Elevating The Industry
Third-party cleaning certifications growing in popularity among BSCs

HR July 2008
Underperforming Employees: How To Deal With Them
BSCs identify when and how to discipline workers who don't meet job expectations

OPERATIONSLOG: MICROFIBER July 2008
Microfiber Maintained With Proper Use, Laundering
Heat is the biggest enemy of microfiber. It can destroy the fabric instantly or it can break it down over time

FEATURE July 2008
Cross-Contamination: Cleaning Targets Germ Hot Spots
Focusing on cross-contamination, proper cleaning techniques help prevent the spread of bacteria and disease

FEATURE July 2008
Carpet Equipment: Distributors Tout Low-Moisture Machines
End users can save on labor and chemicals while achieving better aesthetics, healthier facilities and longer carpet lives

COVER STORY July 2008
Delinquent Accounts
Frustrated by late-paying customers? Here's how to take action

FROM THE EDITOR July 2008
Wicked Weather


UP CLOSE July 2008
Ice Melt: Left Out In The Cold
Record snowfalls led to ice melt shortages last winter. Is the pipeline prepared for the upcoming winter?

UP CLOSE July 2008
Matting: Leaving Dirt At The Door
High performance matting systems play a key role in reducing cleaning costs

FREETIME July 2008
Born To Ride














CONTRACTINGINSIGHTS June 2008
High Gas Prices Pumping Money From BSCs
While BSCs are feeling the pinch, their employees are taking a bigger blow. The cost of gas is guzzling up to 25 percent of their paycheck

OPERATIONSLOG: RESTROOM CARE June 2008
Restroom Cleaning: Speeding Up The Process
The number of chemicals carried into a restroom has been reduced, increasing efficiency

COVER STORY June 2008
Custodial Closet
What does your supply closet say about your cleaning goals?

FEATURE June 2008
Floor Care: Rolling Out The Welcome Mat
When properly placed, matting systems can save money, improve safety and benefit the entire cleaning mission

FEATURE June 2008
Floor Care Equipment: The Domino Effect
By stretching labor dollars, autoscrubbers can improve production, quality and the number of projects accomplished

COVER STORY June 2008
The New Face-to-Face
The traditional sales call is in decline. From e-mail to Web conferencing, distributors are exploring alternative ways to connect with customers

FEATURE June 2008
Leadership: Who Is On Your Team?
Routinely evaluate staff members to ensure the right people are in place

FEATURE June 2008
A Site To Be Seen
Distributors using Web sites as marketing tools

UP CLOSE June 2008
Floor Care: Vacuuming Hard Surface Floors
Recent studies find vacuuming to be an efficient alternative to dust mopping

UP CLOSE June 2008
Soaps: The Crossover Appeal To Multiple Markets
Certain features make specific soaps desirable for more than one business sector





FEATURE May 2008
Retaining Distribution Employees
Jan/san distributors look to suppress high turnover rates

MARKET PULSE May 2008
Chemical Proportioners And Training Go Hand In Hand
Maximize the benefits of portioning systems by ensuring end-user buy-in

MARKET PULSE May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower

FACE OF THE INDUSTRY May 2008
Cosby To Deliver ISSA Keynote





CONTRACTINGINSIGHTS May 2008
Cash Flow Management Prevents Financial Problems
If customers paid immediately, you could avoid cash flow worries — but this rarely occurs

COVER STORY May 2008
Containing Comp Costs
Ever-rising workers’ comp rates have BSCs seeking solutions

CUSTOMER SERVICE May 2008
Customer Complaints: Fixing Partnerships, Improving Quality
Continued success depends on how well BSCs can handle their clients’ problems

OPERATIONSLOG: VACUUMS May 2008
Reduce Operator Injuries With Safety Tips





FEATURE April 2008
Justifying New Equipment
Cleaning managers access the facility and outline the steps necessary to purchasing carpet-care equipment

FEATURE April 2008
Brooms, Brushes & Mops
Managers comment on progress made to the handheld market and training techniques that are essential to the success and safety of a custodial team


NEWS April 2008
Industry News


COVER STORY April 2008
When Manufacturers Merge...


MARKET PULSE April 2008
The Right Vacuum For The Right Type Of Facility
Supplemental features to every type of vacuum has further compartmentalized an already diverse product line

FREETIME April 2008
The Music Man




TECHTALK April 2008
Mobile Device Policy Varies


BUSINESSCENTER April 2008
Health Insurance Costs Reduced With Wellness Programs
When workers are healthy, they are usually more productive and happier at work

CONTRACTINGINSIGHTS April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

EMERGENCY PREPAREDNESS April 2008
When Disaster Strikes, BSCs Can Help
Contractors play a major role in their customers’ disaster recovery plans

CUSTOMER SERVICE April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients

ASHKINONGREEN April 2008
The Greening Of Consumer Products
This year, three retail ‘giants’ launched green cleaning products. The rest won’t be far behind

OPERATIONSLOG: SOAP, TOWEL & TISSUE April 2008
The Attributes Of A Complete Green Restroom
Truly green restrooms are those where users leave and have used the least amount of product in the most hygienic way







MARKET PULSE March 2008
Vital Products: Brooms, Brushes And Mops
Distributors have found success building sales relationships by selling conventional cleaning products

MARKET PULSE March 2008
Odor Control Outside Of The Restroom
Diligent cleaning of problematic areas helps quell foul smells in facilities

TECH CENTRAL March 2008
Training Sales Reps On Mobile Devices


FREETIME March 2008
Helping Out Ohio Mothers



CONTRACTINGINSIGHTS March 2008
Organizational Framework: Businesses Need A Solid Foundation
To ensure a promising future businesses need to follow an organizational framework

COVER STORY March 2008
Growing Your Customer Base
The average business losses half of its clientele every five years. How to cultivate new customers for your market

EXECUTIVE INTERVIEW March 2008
Gary Walker, Magic Touch Cleaning
Giving Customers The Royal Green Treatment

HR March 2008
'The Dream Manager': The New Book On Reducing Turnover
With 'The Dream Manager,' employers retain workers by helping them achieve their life goals




COVER STORY February 2008
2008 Buyer's Guide
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.


FREETIME February 2008
Golf Club Maker Above Par


CONTRACTINGINSIGHTS February 2008
Define Quality By Asking Your Customers
It is the customer that ensures that your business is positioned to deliver quality services

COVER STORY February 2008
Mergers & Acquisitions
How recent activity could affect BSCs nationwide

SALES & MARKETING February 2008
E-marketing Enhanced By Web Content
Build trust with potential customers by providing information they can use

ASHKINONGREEN February 2008
MRSA: Is Green Cleaning Effective?
For green cleaning, use a traditional disinfectant against MRSA, but limit its use to only high-risk areas

OPERATIONSLOG: TOUCH-FREE PRODUCTS February 2008
Touch-free Restrooms, By Popular Demand
Touch-free fixtures are becoming an expectation — people don’t want to go into a dirty restroom

OPERATIONSLOG: CARPET CARE February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants

COVER STORY February 2008
Knocking Down Barriers
Language doesn't have to be a management obstacle. How to communicate effectively with a bilingual workforce


FEATURE February 2008
Growing Trends In Microfiber
Applications and markets for microfiber technology continue to grow

FEATURE February 2008
Odor Control In The Restroom
To remove odors, cleaning crews must first identify the culprits

MARKET BY MARKET: EDUCATION February 2008
Keeping The MRSA Bacteria At Bay
What cleaning managers should know about beating the "Superbug"






FEATURE January 2008
MRSA: A 'Super' Problem
MRSA infections in the U.S. reach epidemic proportions


NEWSBRIEFS January 2008
MRSA: A 'Super' Problem


CONTRACTINGINSIGHTS January 2008
Financial Ratios: Power In Numbers
Financial analysis using ratios is the most effective method for assessing strengths and weaknesses

CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Advancements In Touch-free Restrooms


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Touch-free Restroom Maintenance


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Green Cleaning In Educational Facilities


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Understanding Microfiber Grades


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Mopping Safety And Ergonomics


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Autoscrubber Advancements


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Maintaining Floor-care Machines


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Choosing Specialty Vacuums


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Understanding Vacuum Maintenance


HR January 2008
Chronic Absenteeism Hindered By Hiring And Disciplinary Standards
Screen workers, establish firm rules to cut down on chronic absenteeism

OPERATIONSLOG: GREEN EQUIPMENT January 2008
Green Equipment Gives Cleaning Programs A Boost
If you don’t have a vacuum that’s sealed up and has proper filtration, all it’s going to do is blow dust all over the place






12/3/2007
MRSA Truly Super


FEATURE December 2007
2008 Customer Forecast
In-house service providers and building service contractors' challenges and expectations for the new year

NEWSWORTHY December 2007
OSHA Makes Ruling On Protective Gear


MARKET PULSE December 2007
Help End Users Save Money With Leasing Programs
Do customers get sticker shock when looking at new equipment? Offer a leasing program to alleviate their immediate financial concerns and still make a sale

FREETIME December 2007
Slow Cooking For The Holidays


BUSINESS MANUAL: SALES AND MARKETING December 2007
Quit Training Your Sales People








COVER STORY November 2007
Should Disaster Strike...
The steps to developing an effective emergency preparedness plan

EXECUTIVE INTERVIEW November 2007
CleanTips Podcasts: Preparing For An Emergency


CLEANING OPERATIONS: RESTROOM CARE November 2007
Fixture Upgrades are a Win-Win for Customers and Maintenance
Match the needs and expectations of restroom visitors with plumbing fixtures that best address your long-term service and maintenance requirements


NEWS November 2007
Industry Buzz





CONTRACTINGINSIGHTS November 2007
Budgeting Tips To Make 2008 Great
Setting financial goals for sales, expenses and profits gives business owners the ability to succeed

COVER STORY November 2007
The Road Ahead
A CP survey reveals contractors' expectations for 2008

SAFETY November 2007
Improving Worker Safety
Efforts by BSCs to train and communicate with employees about worker safety can yield significant improvements

OPERATIONSLOG: CHEMICALS November 2007
All-Purpose Cleaners Save Time, Money And Space
BSCs don’t need as much warehouse space as they used to, thanks to the availability and effectiveness of all-purpose products

OPERATIONSLOG: ODOR CONTROL November 2007
Restroom Odor Should Be Attacked At Its Sources
Restroom odors can come from many sources, including the natural odors emanating from the humans using them

EDITOR'S NOTE November 2007
Do You Have The Right People In Place?


NEWSWORTHY November 2007
Paper Companies Catch Green Wave


MARKET PULSE November 2007
Keys To Reducing Cross Contamination
Using the proper products and techniques - especially in the right areas - will help keep building occupants healthy

MARKET PULSE November 2007
A Well-Rounded Approach To Carpet Care
Specific facilities or customer types have different needs - both in machines required and cleaning frequency

TECH CENTRAL November 2007
Outsourcing Gets Technical


FREETIME November 2007
A Family Fluent In Sign Language










COVER STORY October 2007
Business Without The Boomers
Handing off knowledge from one generation to the next

MARKET PULSE: CARPET CARE October 2007
Product Selection Critical In A Carpet's Longevity
Pairing carpet chemicals with certain carpet fibers is vital in maintaining and extending the life of a carpet.

TECH CENTRAL October 2007
Streamlining Sales With Mobile Devices


FREETIME October 2007
A 'Modest' Art Collector





CONTRACTINGINSIGHTS October 2007
Using Failure To Breed Success
Analysis of failure is like an autopsy. It helps identify the root cause and how it could have been prevented

COVER STORY October 2007
E-Commerce Brings Distributors Closer To BSCs
How the Web is strengthening BSCs' bonds with distributors

EXECUTIVE INTERVIEW October 2007
Industry Profile: Bob Armbruster, Clean Team Inc.
Strong employee commitment leads to company success

OPERATIONSLOG: CROSS-CONTAMINATION October 2007
Preventing Cross-Contamination In Schools Protects Children, Staff
BSCs should be prepared to be proactive and reactive to health threats on surfaces

OPERATIONSLOG: FLOOR CARE October 2007
Leasing Floor-care Equipment May Lead To Increased Profits
If the machine is going to be worn out or obsolete in three years, then it doesn’t make sense to pay with cash












COVER STORY September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

CLEANING OPERATIONS: CLEANERS & DISINFECTANTS September 2007
Shopping for Cleaners and Disinfectants
Tips on how to make the right choices

CLEANING OPERATIONNS: ICE MELT September 2007
Avoiding the Slippery Slope
Three ice melt mistakes and how to avoid them


NEWS September 2007
Industry Buzz


EDITOR’S NOTE September 2007
Does Your Facility Make the Grade?



BUSINESSCENTER September 2007
How To Raise Prices Without Losing Customers


CONTRACTINGINSIGHTS September 2007
Attracting And Retaining Generation Y
Gen Yers expect feedback often. Show them how their work contributes to the bottom line

COVER STORY September 2007
Out with the Old
Women BSCs gaining ground in a male-dominated industry

ACQUISITIONS September 2007
Purchasing Pointers
Acquiring a company is a fast way to grow. Is your business ready to buy?

MANAGEMENT September 2007
The Best Ways To Motivate Staff
Recognizing workers’ achievements will enhance performance and improve retention rates

OPERATIONSLOG: HAND TOOLS September 2007
Training Employees To Use Color-Coded Equipment
Some employees say, ‘A mop is a mop,’ but once we educate them on cross-contamination, they quickly grasp the difference

ON THE SALES SIDE September 2007
Luck Versus Positive Thinking


BUSINESS MANUAL: SALES AND MARKETING September 2007
18 Ways To Lose The Sale


BUSINESS MANUAL: SALES AND MARKETING September 2007
Winning The Sales Talent Quest


BUSINESS MANUAL: SALES AND MARKETING September 2007
Sales Standards For Better Sales Results






FEATURE August 2007
Microfiber's Market Potential
Hailed by healthcare as a crucial element in preventing cross contamination, microfiber's efficacy is fueling adoption in other facility types

NEWSWORTHY August 2007
Grassroots Launches ChildSafe List


TECH CENTRAL August 2007
Tools That Help Businesses Prosper




BUSINESSCENTER August 2007
Selling And Marketing On A Limited Budget
An industry-update luncheon is not a commercial — it’s an opportunity to socialize about cleaning trends

CONTRACTINGINSIGHTS August 2007
Who Is Generation Y?
Outnumbering baby boomers by 1.3 million, Gen Y will have a social impact on the business world

COVER STORY August 2007
Staying Current on Immigration
With reform laws failing in Congress, BSCs are back to square one. How to ensure your workers are legal

ACQUISITIONS August 2007
For Sale By Owner
Ready to sell your company or division? Get your money’s worth with proper planning

OPERATIONSLOG: INDOOR AIR QUALITY August 2007
Improving IAQ Takes Education And Investment
Think of a building as an ecosystem that is impacted by many different components

COVER STORY August 2007
The Merits of Safety
Do you want better worker morale, lower absenteeism and improved productivity? It all starts with safety.

FEATURE August 2007
Cleaning for Health
Preventing cross-contamination starts with the right products and proper training

CLEANING OPERATIONS: RESTROOM CARE August 2007
Improving Touchless Technology
Will touch-free technology bring us a germ-free restroom?

CLEANING OPERATIONNS: VACUUMS August 2007
Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever














NEWSBRIEFS July 2007
Senate Defeats Immigration Reform For A Second Time
Plus: Newt Gingrich To Speak At ISSA/INTERCLEAN North America


BUSINESSCENTER July 2007
Maximizing Results From Your Sales Team
Poor managing of salespeople can lead to missed sales

CONTRACTINGINSIGHTS July 2007
Want More Money? Improve Productivity
Knowing your staff’s cleaning times will keep your operation running at maximum efficiency

COVER STORY July 2007
In Their Own Words
Front-line workers speak their minds on industry topics of interest

EXECUTIVE INTERVIEW July 2007
Guy Mingo, Marsden Holding
Growing on a national scale without losing the local-company appeal

WASTE MANAGEMENT July 2007
A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban

OPERATIONSLOG: ERGONOMICS July 2007
BSCs Benefit From Advances In The Science Of Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

OPERATIONSLOG: PEST CONTROL July 2007
Best Methods For Removing Insects, Rodents And Birds
Today’s pest management involves less pesticide usage, especially in commercial facilities where occupants work on a daily basis

FEATURE July 2007
Sea Of Opportunity
As winters trend toward milder temperatures, ice melt manufacturers say there is still plenty of demand for product

MARKET PULSE: WASHROOM CARE July 2007
Help Customers Avoid The Costs Of Mold And Mildew
The presence of mold and mildew in a facility doesn't only affect human health, it can lead to lawsuits

MARKET PULSE: FLOOR CARE July 2007
Laying Down The Welcome Mat
Facility managers may balk at the price of higher-end matting systems, but key selling points can help distributors demonstrate value and cost-savings potential

TECH CENTRAL July 2007
Distribution Slow To Adopt RFID


BUSINESS MANUAL: ON THE SALES SIDE July 2007
Your Earnings Challenge


FACE OF THE INDUSTRY July 2007
Gingrich To Give ISSA Keynote










COVER STORY June 2007
Chain Of Events
Wholesaling's growing role as a catalyst in electronic product support

FEATURE June 2007
Red, White And Green
Interest in green cleaning continues to grow. In many cases, the government is leading the way


MARKET PULSE: FLOOR CARE June 2007
A Game Plan For Maintaining Gym Floors
As the function of the gymnasium has changed over the years, so have the requirements for gym floor upkeep


CONTRACTINGINSIGHTS June 2007
Lowering Workers’ Compensation Costs
Safety is a barometer of other operating issues — a failure in one area is often a warning sign

HR June 2007
Keys To Proper Terminations
When firing employees it’s best to be honest and prepared

ASHKINONGREEN June 2007
Overcoming Early Green Cleaning Challenges
Moving your company toward green cleaning can be daunting, but the rewards are significant

OPERATIONSLOG: RESTROOM CARE June 2007
Class-A Facilities Require Quality Service And Products
Class-A restrooms should be maintained at least three times a day if they are to be truly clean

COVER STORY June 2007
2007 Reader Survey
How your peers budget, pick products, measure performance and size up the 'green' movement

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program

CLEANING OPERATIONNS: SPECIALTY MATTING June 2007
Mats For Every Occasion
Manufacturers outline various matting options that meet unique facility needs

MARKET BY MARKET: GOVERNMENT June 2007
State Facilities Focus On Green
Sustainable initiatives rank high on lawmakers' lists, but implementing these programs can be a challenge

NEWS June 2007
Industry Buzz














TECH CENTRAL May 2007
Defending Your Data


FACE OF THE INDUSTRY May 2007
CIMS: A Value Added Program




CONTRACTINGINSIGHTS May 2007
Differentiating Yourself From The Competition
Even a small, simple change can significantly increase profits if it targets your customers’ needs

COVER STORY May 2007
CUSTOMER EXPECTATIONS
A CP survey finds out what facility managers want from their BSCs

OUTSOURCING May 2007
Tight School Budgets Benefit BSCs
Is Michigan kickstarting a nation-wide outsourcing trend?


OPERATIONSLOG: VACUUMS May 2007
Proper Maintenance Tips To Extend Your Vacuum’s Life
People think they can use vacuums to pick up anything on the floor, from cigar butts to sugar packs — but they’re not designed for that




















FEATURE April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

CLEANING OPERATIONS: CARPET CARE EQUIPMENT April 2007
Cleaning by the Clock
When time is of the essence, cleaners can benefit from the use of ‘multi-task’ extractors

CLEANING OPERATIONNS: BROOMS, BRUSHES & MOPS April 2007
Less Pain, More Gain
If your back doesn’t ache, how do you know the floor is clean?

NEWS April 2007
Industry Buzz


FEATURE April 2007
Invigorating Private Labels
Evaluating the strength of your private label will help ensure its success in the future



MARKET PULSE: FLOOR CARE April 2007
Address Work-Related Injuries Through Ergonomics
The importance of preventing workplace injuries is growing, so extra attention needs to be paid to ergonomic design. Manufacturers detail the many modifications made to brooms, brushes and mops

MARKET PULSE: CARPET CARE April 2007
Vacuum Cleaners' Role In Cleaning For Health
Choosing the right vacuum cleaner can help rid a facility of indoor air pollutants. Distributors provide insight on everyday maintenance methods that will improve vacuum performance


CLEANER'S CORNER April 2007
Cleaning For Man's Best Friend



CONTRACTINGINSIGHTS April 2007
The Hidden Costs Of Minimum Wage
BSCs will have to decide whether they can afford the cost of higher wages or absorb the cost of increased turnover

SALES & MARKETING April 2007
Exhibiting Success
BSCs can reach many potential clients as trade show exhibitors

OPERATIONSLOG: SOAP, TOWEL & TISSUE April 2007
BSCs Weigh In On Ways To Reduce Restroom Waste
Don’t be afraid to let the roll run out. If you change rolls before you need to, that is a total waste of product

EDITORIAL April 2007
A Different Kind Of Turnover
























MARKET PULSE: FLOOR CARE March 2007
Attention To Detail Yields Long Lasting Machines
As an industry, we’d be at a loss without them. Floor machines save time and labor — without much fanfare. Manufacturers provide tips for extending the lives of these workhorses

FREETIME March 2007
The Mayor Of Camp Anaconda




CONTRACTINGINSIGHTS March 2007
Making A Sale: Seven Steps To Success
Eliminate the chance for buyer’s remorse by executing the plan and following up with the customer

COVER STORY March 2007
Turnover
Answers to BSC's biggest problem: recruiting and retraining quality employees

EXECUTIVE INTERVIEW March 2007
Roman Chmiel, Scrub Inc.
Building success on specialty services and specific markets

OPERATIONSLOG: FLOOR CARE March 2007
Match Chemicals With Procedure For Hard Floor Care
Anything you can do to extend the life of the floor so you don’t have to strip and wax so often is going to be beneficial

OPERATIONSLOG: EXTERIOR CARE March 2007
Q&A With Graffiti, Grounds Care And Window-Cleaning Experts












COVER STORY February 2007
2007 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

EDITOR’S NOTE February 2007
Keeping The Jan/San Industry Connected


FREETIME February 2007
One Man’s Mission


COVER STORY February 2007
Faster, Cleaner, Cheaper, Greener
(Even) Higher Expectations From Upper Management

FEATURE February 2007
Microfiber: Show Me The Money
Cleaning managers embrace the life-cycle cost benefits of microfiber technology

CLEANING OPERATIONS: RESTROOM CARE February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning

CLEANING OPERATIONS: FLOOR CARE February 2007
Floor-Care Chemicals Go Green
More and more manufacturers are unveiling environmentally-preferable stripping options


EDITORIAL February 2007
Immigration Debate Rages On




OPERATIONSLOG February 2007
TOUCH-FREE PRODUCTS
Maintaining Quality Service In A Touch-Free Restroom

If people walk into a restroom and see towels on the floor, they immediately think the entire room is unkempt



















CONTRACTINGINSIGHTS January 2007
One Price Does Not Fit All Accounts
There is no universal standard for cost per square foot because too many variables are involved

CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
Retrofitting Touch-free Fixtures


CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
RESTROOM CARE
The Benefits Of Touch-Free Fixtures



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Understanding How Microfiber Works



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Analyzing Microfiber Benefits



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CLEANERS
The Benefits Of Oxygen Cleaners



CLEANING PROFESSIONAL'S FIELD GUIDES January 2007
FLOOR CARE
Using Green Floor-Care Chemicals



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Evaluating The Size Of Floor Machines



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
The Basics Of Robotic Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Choosing The Right Vacuum



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Advancements In Vacuum Features



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Expanding Vacuums With Attachments



NEWSWORTHY January 2007
Distribution To Remain On Upswing


MARKET PULSE: CARPET CARE January 2007
Care Based On Customer Type And Location
Diverse customers and weather conditions present distributors with unique carpet care challenges

MARKET PULSE: WASHROOM CARE January 2007
Motivating Factors In Touch-Free Technology
The demands of end users, design and hygiene are driving touch-free innovation. Manufacturers discuss new products and features.

FREETIME January 2007
Trusting In The Future















COVER STORY December 2006
Green Certification
Helping distributors see the forest for the trees

TECH CENTRAL December 2006
Sizing Up Downsized Gadgets













CLEANING OPERATIONNS: PAPER PRODUCTS November 2006
Paper Trail
Five Steps to Choosing the Right Restroom Products

MARKET PULSE: CARPET CARE November 2006
The Cream Of The Carpet Care Crop
Manufacturers sound off on why their high-end equipment is worth every penny

CONTRACTINGINSIGHTS November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations

SALES November 2006
Renegotiating Contracts
Maintain strong customer ties and manage expectations for successful renegotiation

SAFETY November 2006
The ABCs Of An MSDS
Understanding material safety data sheets will improve on-site safety measures

OPERATIONSLOG: DISINFECTANTS November 2006
Tailoring Disinfectants
To use disinfectants properly, cleaning objectives must be identified and targeted by the cleaning program












FREETIME October 2006
Beating The Odds




CONTRACTINGINSIGHTS October 2006
Want Good Employees? Stop Hiring ‘Bodies’
Resist the urge to fill vacancies with the first applicant. Focus on finding the right fit for the company

INFECTION CONTROL October 2006
Reducing Disease In Healthcare Facilities
How to prevent the spread of C-diff, MRSA and VRE

















COVER STORY September 2006
Leafing Through the Green
The ABCs of defining green practices with confidence and clarity

CLEANING OPERATIONS: CHEMICALS September 2006
Making the Right Choices When it Comes to Cleaners and Disinfectants
Gauging chemical use and application requires understanding the unique cleaning needs of your facility



BUSINESS MANUAL: SALES AND MARKETING September 2006
Measuring Sales Performance


BUSINESS MANUAL: SALES AND MARKETING September 2006
Incite Salespeople To Ramp Up Closing Ratios


FREETIME September 2006
Taking It All In Stride


BUSINESSCENTER September 2006
A Five-Step Approach To Effective Training


CONTRACTINGINSIGHTS September 2006
Waiting On A Single Industry Standard


OPERATIONSLOG: HAND TOOLS September 2006
Applying Green Attributes To Mops, Cloths And Sponges
Microfiber products are easily identifiable as green: They reduce chemical usage and improve indoor air quality

OPERATIONSLOG: MATTING September 2006
Prevent Dirt By Building Better Matting Systems
Most people do not wipe their feet, so mats need to be extra long to enable enough walk surface to remove maximum soil


















COVER STORY August 2006
Top of Mind Employee Challenges
Housekeeping supervisors tackle performance, motivation, advancement, retention, training, legal hurdles, and other employee management obstacles

CLEANING OPERATIONS: FLOOR CARE CHEMICALS August 2006
Innovations and Trends in Floor Care Chemicals
Manufacturers comment on the direction of the industry as end-users re-evaluate their cleaning strategy

CLEANING OPERATIONS: VACUUMS August 2006
What are the Factors Driving Vacuum Purchases?
Experts break it down into four steps when choosing the right piece of equipment


BUSINESSCENTER August 2006
Getting the Younger Generation to Engage


CONTRACTINGINSIGHTS August 2006
Customer Service: A BSC's 'X Factor'


OPERATIONSLOG: SOAP AND TOWELS August 2006
Finding the Right Products to Encourage Hand Washing


MICROFIBER August 2006
Microfiber: End Users Weigh In
Suppliers can tout the benefits of microfiber all they want. What’s really important is what BSC’s and in-house cleaning specialists think

TECH CENTRAL August 2006
WMS: Making Sense Of A Warehouse Mess


FREETIME August 2006
A Kid’s Dream Come True




















ICE MELT July 2006
Ice Melt: A Scientific Primer On Deicers
Choosing the most effective deicer is dependent upon finding the right formula. The chemicals — and the customers’ needs — must be accounted for

RESTROOM MAINTENANCE July 2006
Restroom Maintenance's Total Package
A comprehensive approach to restroom cleaning yields the best results: less smell, more sparkle


MARKET PULSE: FLOOR CARE July 2006
Matting Systems: The Ultimate Dirt Deterrent
Minimize dirt’s detrimental effects on floors with sophisticated matting systems






























CLEANING OPERATIONS: CARPET CARE June 2006
Deep Cleaning with Carpet Extractors
Industry experts weigh in on the importance of carpet extraction and where technology is going

CLEANING OPERATIONS: ACCESSORIES June 2006
Floor Care Brushes and Pads
Accessories that can make or break a floor care regimen

June 2006
Editor's Note



COVER STORY June 2006
Wholesaling 2006: The Wholesaler Link
A look at why wholesaling's traditional supply-chain niche is more important than ever

MARKET PULSE: WASHROOM CARE June 2006
Types Of Soap: How To Pick Correctly
With hundreds of soaps and scents to choose from, finding the right combination revolves around a facility’s preferences



THE CP INTERVIEW June 2006
Fred Schimanski, NJSSA
Regionalassociations can thrive, even in a global economy

OPERATIONSLOG June 2006
Restroom odor control: New Weapons



PROPORTIONERS May 2006
The Chemistry of 'Control'
Four end users discuss what attracts them to — and concerns them about — chemical proportion technology

FACE OF THE INDUSTRY May 2006
ISSA/INTERCLEAN® Mexico A Success



THE CP INTERVIEW May 2006
Interview: David Brady, IFMA
A facility management leader shares how good customer service is more than just keeping the place clean


CLEANING OPERATIONS; RESTROOMS April 2006
Hands-Off Approach to Restrooms
Technology brings touch-free restroom appliances to a high level of public acceptance

CLEANING OPERATIONS: FLOOR CARE April 2006
Properly Maintaining Floor Care Machines
Extending the life of floor care machines through preventative maintenance tasks

April 2006
Editor's Note


MARKET PULSE: FLOOR CARE April 2006
Brooms, Brushes And Mops: A ‘Show & Tell’ Approach
When it comes to brooms, brushes and mops, end users’ concerns are pretty straightforward. product demos are the best way to differentiate hand tools ... but don’t ignore life-cycle savings

MARKET PULSE: CARPET CARE April 2006
Vacuum Accessories: The Top 10 Selling Factors
From cost and durability to noise and repairs, in-house cleaning specialists share their preferences for vacuum cleaner features and accessories


COVER STORY March 2006
Rising Costs In Trickle-Down Times
Cost increases are being passed along the supply line. How distributors are coping

MARKET PULSE: FLOOR CARE March 2006
Floor Machine Innovation Reaching New Levels
Floor machine technology has increased productivity dramatically. Industry manufacturers discuss the improvements

MARKET PULSE: WASHROOM CARE March 2006
Control Restroom Odor’s Main Suspects
The origin of restroom odor can be elusive. Distributors discuss the typical locations that harbor odor-causing bacteria and reveal the best ways to eliminate them


FREETIME March 2006
Mirto's Spanish Connection


FEATURE - RESTROOM CARE February 2006
Your Biggest Headache: Keeping Restrooms Clean
A round-the-clock cleaning strategy that zeroes in on five critical appearance areas


CLEANING OPERATIONS February 2006
Understanding Microfiber Technology
Why can microfiber outperform traditional materials? Look below the surface.

CLEANING OPERATIONS - FLOOR CARE February 2006
Anatomy of a Thorough Hard Floor Care Program
From cleaning routine “do’s and don’ts” to using the right equipment and chemicals

TECH CENTRAL February 2006
Simplify Software Implementation


THE CP INTERVIEW February 2006
Interview: David Hewett, BOMA
A customer association chief shares the keys to successful partnerships



COVER STORY February 2006
2006 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

NEWSWORTHY January 2006
Ice Melt Shortage Possible


COVER STORY January 2006
The Big Boxes: Feeling Boxed In?
Distributors feel the squeeze as national retailers hone in on the jan/san market

MARKET PULSE: CARPET CARE January 2006
Carpet Restoration Tips After Disaster Strikes
Acting as an information resource for customers when they’re faced with big problems pays off for distributors

MARKET PULSE: WASHROOM CARE January 2006
Touch-Free Washroom Maintenance
Even the most self-sufficient of restrooms — those with touchless fixtures — need TLC. How to help customers get the most out of their investment


FACE OF THE INDUSTRY January 2006
Ashkin To Help Mexico Achieve Green Goals


BUSINESS MANUAL: ON THE SALES SIDE January 2006
Selling Requires Major-League Skill





COVER STORY November 2005
The Cost of BSC Compliance
BSC attitudes, spending and awareness. PLUS: Stretching your compliance dollars

REGULATORY UPDATE November 2005
Immigration Law, Revisited
New bills propose to create work visas for illegal immigrants

HEALTH & SAFETY November 2005
Cleaning For Health And Healthy Buildings: Customer Q&A
Cleaning professionals weigh in on healthy buildings

COVER STORY November 2005
In Good Company
Suddenly, housekeeping has the ear of executives bent on 'greening' their facilities

CLEANING OPERATIONS: FLOOR CARE November 2005
How do you justify the big investment in ride-on equipment?
Manufacturers continue to fine-tune ride-on technology. The buying incentives continue to be volume cleaning and labor savings


COVER STORY October 2005
BSC Careers: Critical "forks in the road" -- how they impact your business future
Critical career "forks in the road" -- how they impact your business future

SAFETY & HEALTH October 2005
Worker Exhaustion: Fighting Fatigue
Worker exhaustion can hurt productivity — and your employees' health









INDUSTRY BUZZ: BENCHMARKS September 2005
IFMA: Green Building Practices Growing


EDITOR'S NOTE August 2005
August 2005


FACILTY ISSUES: MANAGEMENT EDGE August 2005
A Lesson in European Cleaning
German cleaners take on the custodial craft with skill and passion

COVER STORY August 2005
Working With Age
What you can do to help ensure your over-65 staff works productively and safely

MEDICAL FACILITIES August 2005
H2E: Champion Among Champions
Hospitals for a Healthy Environment supports and recognizes environmentally conscious medical facilities

CLEANING OPERATIONS: CHEMICALS August 2005
It’s Never Too Late to Re-Evaluate Your Chemical Inventory
The case for a proactive approach to analyzing chemical performance before people are injured or surfaces are destroyed

CLEANING OPERATIONS: VACUUMS August 2005
Vacuuming 101: The Significance of Soil Removal
Your vacuuming game plan starts with an understanding of how critical the process is to your overall mission


GREEN GUIDE August 2005
Green Cleaning: Make That Connection



August 2005
Bidding: The Anatomy Of A Bid
When bidding a building, research brings reward

July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction


GREEN GUIDE July 2005
Steam Vapor Cleaning: It's Just Water!
The fact that you can achieve sanitation from tap water frees you from chemical-safety concers

OPERATIONS LOG July 2005
Vandalism: What To Do When Vandals Strike Restrooms
Restroom Care

PUBLIC HEALTH June 2005
Cross-Contamination Common Sense
Are you killing germs, or spreading germs — or both?
Key strategies to eliminate the transport of pathogenic microorganisms

CLEANING OPERATIONS: PAPER PRODUCTS June 2005
Paper products can be used to set design tone in restrooms
Priorities that hospitals, schools and five-diamond resorts have in common when specifying toilet tissue and paper towels

CLEANING OPERATIONS: ACCESSORIES June 2005
Tools that Extend Vacuums’ Use Beyond Walking Surfaces
How to choose attachments that best fit vacuums and applications

FACILITY ISSUES: MANAGEMENT EDGE June 2005
The Guests’ Bill of Rights
Would you pledge to provide customers a cleaner and healthier environment?

BUSINESS BUILDER June 2005
Your Employees: Assets or Annuities?



BUSINESS DEVELOPMENT May 2005
Benchmarking: BSCs Call Time-Out
Is business at a standstill? It might be time for benchmarking

INDUSTRY UPDATE May 2005
ISSA Opens Its Doors To BSCs
The former supplier-only association is inviting BSCs into its membership ranks


OPERATIONSS LOG May 2005
Are Your Vacuums Older Than Dirt? Update Them
Vacuums

COVER STORY April 2005
INsourcing
Why some facility managers tear up cleaning contracts for in-house peace of mind

CLEANING OPERATIONS: CARPET CARE April 2005
Systems That Get You Through
to the Next Deep Cleaning

Low-moisture carpet extraction keeps facilities up and running

FACILTY ISSUES: MANAGEMENT EDGE April 2005
A Vocabulary Lesson for Cleaners
A few terms every cleaning worker should know to ensure proper care of buildings

MARKETING March 2005
Advertising and Marketing: If You Advertise, Will They Come?
Advertising and marketing could help a company expand its customer base




EDITOR'S NOTE February 2005
February 2005


INDUSTRY BUZZ: BENCHMARKS February 2005
USDA Releases Final Biobased Products Rule


RESTROOMS February 2005
Tools That Add Ease to Restroom Cleaning
Managers identify equipment, products and systems that help deliver the best restroom results

COVER STORY February 2005
Promoted from within
How organizations meet the challenge of transitioning workers into supervisors

CLEANING OPERATIONS: FLOOR CARE February 2005
A Guide to Cleaning Speciality Surfaces
Experts provide tips on preventative and long-term care

CLEANING OPERATIONS: MICROFIBER February 2005
Educational Facilities Give Microfiber a Passing Grade
A school district and a university find labor savings with cloths and mops

February 2005
The Family Business
Knowing when to separate "family" from "business" is critical to long-term success



OPERATIONS LOG February 2005
Carpet Equipment Trends: Expert Advice: This Year's New
Carpet Care

EDITORIAL February 2005
Keeping It In The Family...Or Not?


MARKETPLACE January 2005
Government Contracts: Cleaning for Uncle Sam
More government facilities are outsourcing services, but does your company qualify?




COVER STORY November 2004
WMS: More Tech, More Turns
Four ways technology can drive your warehousing operations


COVER STORY November 2004
Building Service Consulting
Today's BSC is expected to perform as a quasi-consultant without ever collecting a consultant's fee

OPERATIONS LOG November 2004
Winter Wonderland? Snow And Salt Aren't Welcome Indoors
Carpet Care


BUSINESS BUILDER November 2004
Who Manages Your Managers?


COVER STORY October 2004
Helping Hand
How cleaning managers influence product and equipment development

CLEANING OPERATIONS: HAND TOOLS October 2004
A Closer Look at Microfiber’s Cleaning Benefits
The pros — and a few cons — regarding popular microfiber mops and cloths

CLEANING OPERATIONS: DISPENSERS October 2004
Soap and Paper Dispensers are Seen as a Critical Restroom Component
Challenges and solutions regarding today’s designs

FACILITY ISSUES: MANAGEMENT EDGE October 2004
The Philosophy of Cleaning
Establish a philosophy to improve your housekeeping operation and create a professional image

COVER STORY October 2004
Leading Ladies
A growing number of women hold the reins of building service companies. Female executives discuss their business success


OPERATIONS LOG October 2004
Mops, Brushes And Brooms: Safety Starts With The Basics
Hand Tools

COVER STORY September 2004
Improving Customer Profitability: Show Me The Money!
Revealing strategies for boosting profit margins

GOVERNMENT BUILDINGS September 2004
Farm Bill: Feds to Clean with Biobased Products
Law mandates federal agencies purchase cleaning products derived from agricultural materials

COVER STORY September 2004
Don't Mess With Texas!
One of its biggest comebacks ever: The University of Texas at Austin turns much-maligned custodial department into a winner

CLEANING OPERATIONS: VACUUMS September 2004
Draw More Dirt from Vacuums
Machines that meet performance criteria and fit your facility needs will achieve the best results — if they are maintained properly

CLEANING OPERATIONS: CHEMICAL CARE September 2004
Take a Lesson From These Chemical ‘Don’ts’
Be aware of common mistakes in order to prevent injuries and costly accidents

FACILITY ISSUES: MANAGEMENT EDGE September 2004
A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency

COVER STORY September 2004
Cross-Contamination
Commercial facilities can be overlooked breeding grounds for disease. How BSCs can create a healthier environment


EVERY ISSUE September 2004
News Briefs


BUSINESS BUILDER September 2004
Benchmark To Improve Your Business


HUMAN RESOURCES August 2004
Starting Young
Teenagers can be a valuable part of your labor pool — if you know the law and how to work with them

OPERATIONS LOG August 2004
Take Control! End Chemical Mixing Mayhem
Chemicals

OPERATIONS LOG August 2004
Get More From Gym Floors With Proper Equipment, Products
Floor Care

ICE MELT July 2004
Ice Melt Options Based On Weather Forecast
As sophisticated as weather-predicting tools are, they still can’t read Mother Nature’s mind

COVER STORY July 2004
Putting A Face On Housekeeping Management
How do you look compared to your peers?

EDITOR'S NOTE July 2004
July 2004


GREEN HOTELS July 2004
Green Cleaning Checks In
Hospitality facilities turn to products and practices that are safer and healthier for guests and the environment

CLEANING OPERATIONS: CHEMICAL CARE July 2004
The Case for a Chemical Consolidation Program
Taking stock of your current chemical stockpiles may disclose a glaring waste of time, money and cleaning efficiency

CLEANING OPERATIONS: FLOOR CARE July 2004
Drive Equipment Safety with Precautionary Steps
Ongoing training and mentoring programs for automated floor-care equipment

FACILITY ISSUES: MANAGEMENT EDGE July 2004
Preventive Steps for Customer Complaints
Reduce the time you spend addressing customers’ cleaning-related complaints by fine-tuning your customer-service program

HUMAN RESOURCES July 2004
Information At Hand
Policy memos piling up? Consolidate with a company handbook

OPERATIONS July 2004
Day-Clean Believer?
Is improving the janitor's image worth the switch to day cleaning?

OPERATIONS LOG July 2004
Supply Shortage Is A Sanitary Sin No BSC Wants To Commit
Restroom Care

COVER STORY June 2004
Distributors and Wholesalers: A Dynamic Duo
Why distributors and wholesalers pack a powerful 1-2 punch

MARKET PULSE: FLOOR CARE June 2004
Are Imported Brooms, Brushes and Mops Lowering the Bar?
Manufacturers weigh in on the steady influx of foreign-made hand tools

BUSINESS BUILDER June 2004
The Powers That Be: Changing The Game


TECHNOLOGY May 2004
Are Touchless Fixtures Faultless?
Cleaning managers discuss the pros and cons of touch-free restroom care

CLEANING OPERATIONS: CARPET CARE May 2004
Quality Equipment: Your carpet depends on it
How to make the right selection when it comes to specifying costly extractors and vacuums

FACILITY ISSUES: MANAGEMENT EDGE May 2004
Top Ten Cleaning Laments
Cleaning department challenges are more universal than you might think

COVER STORY May 2004
My Biggest Mistake
BSC screw-ups: What went wrong, lessons learned

HUMAN RESOURCES May 2004
Taming Turnover
Are employees walking out as fast as they walked in? Put the brakes on it

MARKETING May 2004
Building A Brand
If you're not the biggest or the cheapest in your market, a strong brand can help you break out from the pack


OPERATIONS LOG May 2004
Language Lesson: The Vocabulary Of Clean
Chemicals

OPERATIONS LOG May 2004
Is Paper Just Paper? BSCs Dispel The Myth
Towel & Tissue

COVER STORY March 2004
Back to the Drawing Board
How to make the case for housekeeping-friendly design

INDUSTRY BUZZ: BENCHMARKS March 2004
Schools Classify Chemicals
School district’s training supervisor develops icon system for managing and mixing chemicals safely

MEDICAL FACILITIES March 2004
A Closer Look at Waste Management
How health-care organizations can protect the environment — and their budgets — by watching what goes into the waste stream

FACILITY ISSUES: MANAGEMENT EDGE March 2004
Taking the Lead of the Followers
An organization’s best followers are the leaders of the future

HUMAN RESOURCES March 2004
Belief and Business
Commonsense tips for respecting your workers' religious expression

REGULATORY NEWS March 2004
Separate And Unequal?
Long lines for crowded women's restrooms prompt the call for "potty parity"


OPERATIONS LOG March 2004
A Carpet Isn't Clean Until It's Dry
Carpet Care


COVER STORY February 2004
Winning the Image War
BSCs on professionalism and the cleaning industry

BUSINESS BUILDER February 2004
"I Don't Understand Why It's So Difficult"


OPERATIONS LOG February 2004
Graffiti Psychology: Why Vandals Strike
Vandalism


BIDDING & ESTIMATING January 2004
A Better Bid Means A Better Business
Contractors and buyers share the blame for bad bidding scenarios. Working together can help ensure that bids are competitive.

OPERATIONS LOG January 2004
Make Your Vacuums Work For Your Workers
Safety: Vacuum Ergonomics

EDITOR'S MESSAGE January 2004
Coming To America...Legally
Millions of illegal immigrants already work here. Is it time to allow them to stay?

EVERY ISSUE January 2004
Compliance File


INDUSTRY BUZZ: BENCHMARKS January 2004
Custodians learn ‘whys’ of clean
Rice University cleaners aim to improve campus-wide operations by getting the answers to cleaning’s scientific questions

COVER STORY January 2004
Give Me An... "H"!
Big Ten housekeepers rely on team play to tackle campus cleaning's toughest challenges

CLEANING OPERATIONS: RESTROOM CARE January 2004
Flushing away germs with touch-free cleaning systems
Steam cleaning and pressure-washer technology tailor-made for germ-laden surfaces

FACILITY ISSUES: MANAGEMENT EDGE January 2004
Night vs. Day Cleaning
Deciding on the best time to clean doesn't have to be an "all-or-nothing" exercise