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SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
The Right Software Makes All the Difference


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
Quick Tips for Using Software to Maximize Business Potential





FROM THE EDITOR November 2024
Managing Multi-Generational Teams


ALL IN THE FAMILY October 2024
Janitronics Prepares for the Third Generation


FROM THE EDITOR: LEADERSHIP LESSONS LEARNED November 2024
How Strong Leaders Can Continue to Improve


LEADERSHIP: CONNECTING TEAMS WITH CONCEPTUALIZATION November 2024
Strengthen Departments by Conceptualizing Goals


ALL IN THE FAMILY October 2024
Janitronics Welcomes Third Generation of Leaders





DIRTY PLACES, SMELLY SPACES October 2024
Identifying and Eliminating Odor Sources


DIRTY PLACES, SMELLY SPACES October 2024
Preventing Facility Odors During Winter









FROM THE EDITOR: MANAGING WORKPLACE STRESS October 2024
Contributing to a Healthy Workplace Atmosphere




LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness













DIGGING DEEP ON FOREVER CHEMICALS August 2024
Forever Chemicals and How to Tackle Them



BSCAI MEMBER NEWS July 2024
Knowing the Numbers Inside and Out





IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
How Preventative Restroom Maintenance Pays Dividends



IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
Tips and Tools for Sprucing Up Restroom Routines




AN EDUCATION IN ODOR CONTROL June 2024
Learning Odor Control Lessons Through Trial-and-Error


AN EDUCATION IN ODOR CONTROL June 2024
Making Sense of Hidden Scents





LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities




HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Why Maturity Models Make Sense for Educational Settings




HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Making Health and Sustainability a Priority


FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds
















IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
How Quats Can Be Applied Responsibly


IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Tips and Tricks for Using Quat-based Cleaners Safely


IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Advantages and Alternatives to Quat-based Cleaning



















FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential

























HEALTHY SCHOOLS: ALL TOGETHER NOW February 2024
Lessons Learned from Developing an Integrated IAQ Strategy in Schools







THE STRATEGIC SELL: UNLEASHING SALES SUCCESS IN 2024   February 2024
How to Address the 3 Most Common Sales Challenges 





TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  





LEADERSHIP: SERVING A LESSON IN LISTENING February 2024
The Benefits to Leaders Who Listen






FROM THE EDITOR: February 2024
Discussing Key Traits of Successful Leaders








A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance



A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning






ELITE BSC: GROWING YOUR JANITORIAL SERVICES BUSINESS January 2024
Growing a Business is a Marathon, Not a Sprint














POWERING THROUGH November 2023
Distributors Keep Ahead of the Supply Chain














LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 






STACKING UP SALARIES November 2023
How Money Matters to Managers





FROM THE EDITOR: PROVIDING THE RIGHT TOOLS October 2023
The Importance of Equipment During Employee Onboarding




IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Potential Benefits of Scent-Free Products



IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Why Different Smells Make an Impact on Cleaning Perception


HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights


MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 


FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work


BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 



MULTITASKING MATS October 2023
Identifying Optimal Mat Locations

















THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short





MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion









LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed






















LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce





HEALTHY SCHOOLS: RECRUITING AND RETAINING TOP TALENT August 2023
How Facility Managers Can Offer a Path to Professional Growth


MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures















2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Dissect Top Staffing Struggles





2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities




2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
The State of Budgets for In-House Cleaning Departments


2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Provide Insight on Top Management Priorities




2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives



THE STRATEGIC SELL: UNLOCKING SUCCESS August 2023
A Game-Changing New Method for Hiring Salespeople


















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs



THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
How AI Can Impact BSC Operations






ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints







































LEADERSHIP: WHAT FIRST-TIME LEADERS NEED TO KNOW May 2023
Three Things First-Time Leaders Need to Know





SALES LEADERS: CHARACTERISTICS THAT DEFINE EFFECTIVE LEADERSHIP June 2023
3 Habits of Highly Effective Sales Managers






















FROM THE EDITOR: PLANNING FOR THE UNEXPECTED June 2023
Why Emergency Preparedness Plans Should Be Required in Facilities




ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers





LEADERSHIP: THE PITFALLS OF JUDGING TOO SOON June 2023
How Prematurely Judging Employees Prevents Potential





MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles



















STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust








MANAGEMENT: STARING DOWN PERIOD STIGMA April 2023
Ways the Cleaning Industry Can Positively Impact Public Spaces


LEADERSHIP: PROVIDE ASSISTANCE WITHOUT PROMPTING April 2023
Life and Leadership Lessons for Cleaning Managers 











FROM THE EDITOR: MANAGEMENT GROWTH AND BUILDING A STRONG TEAM April 2023
Three Training Tips for Top Managers















FROM THE EDITOR: REAPING THE REWARDS OF RECOGNITION March 2023
Emerging Leader Awards Highlight Importance of Employee Appreciation










STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong


STAYING THE COURSE March 2023
Digging through the Numbers






STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
How to Create a Carpet Care Program























MAKE THE MOST OF IT February 2023
Making the Most of Your Inventory






FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 





THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
Time and Labor Savings Result in Cleaner Restrooms


THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers




BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break



LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 



MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  












KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
How Warranty and Training Options Impact Equipment Purchasing




KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
Buying vs. Leasing Equipment: What You Need to Know























BE AN ELITE BSC: ACTING ON LEAD MEASURES November 2022
Cleaning Contractors Maximize Business Potential with Metrics






HOW TO GO GREEN November 2022
Best Practices When Selecting Floor Pads









PERFECTING YOUR PLAYBOOK November 2022
Securing Clients With Training, Certifications





FROM THE EDITOR November 2022
Recognizing Future Leaders









THE STRATEGIC SELL: FIVE MISCONCEPTIONS ABOUT SALES SUCCESS November 2022
How to Improve Sales Hiring Success


CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments





FROM THE EDITOR: SORTING THROUGH STAFFING STRUGGLES November 2022
How Can Cleaning Distributors Improve Workplace Culture?





FROM THE EDITOR November 2022
The Cost to Compete









PREVENTING CROSS-CONTAMINATION October 2022
Best Tools, Processes to Combat Cross-Contamination





















FACILITY FOCUS: GAINING TRACTION September 2022
All-In-One Sink System Keeps Floors and Customers Safe








BAD SCENTS, NO SERVICE September 2022
Proven Products to Combat Odors




BAD SCENTS, NO SERVICE September 2022
How Distributors Can Assist with Foodservice Odors



MANAGEMENT: THE CLEANING NEVER STOPS September 2022
Cleaning Managers Capitalize on Peer-to-Peer Networking








ARE YOU READY? September 2022
What to Look for When Recruiting New Managers


















IS EARNED WAGE ACCESS THE FUTURE? August 2022
Outlining On-Demand Payroll and How Cleaning Teams Can Benefit
























8/30/2022
SG360 Joins NSA










PICKING UP THE PIECES August 2022
Why Less Carpeting Simplifies Cleaning Schedules





8/22/2022
BOMI Names New CEO







MANAGEMENT: THE 4 S'S OF CLEANING August 2022
4 Tips for Evaluating Cleaning Processes and Training Needs






BREAKING THE ICE August 2022
How Much Ice Melt Should You Apply?



FROM THE EDITOR: HANDLING STAFFING STRUGGLES August 2022
Showing Appreciation for Staff Pays Dividends



CONTINUING THE CLIMB August 2022
Cleaning Managers Discuss Staffing Struggles


CONTINUING THE CLIMB August 2022
Cleaning Managers Address Purchasing Priorities





CONTINUING THE CLIMB August 2022
Survey Outlines Facility Cleaning Budgets




CONTINUING THE CLIMB August 2022
Outsourcing and Other Management Challenges







STRATEGIC SELL: THE FACE OF UNCERTAINTY August 2022
Sales Strategies for Turbulent Times




INTERNAL STRUGGLES June 2022
Staffing Struggles Plague Cleaning Teams



INTERNAL STRUGGLES June 2022
Facility Managers Outline Cleaning Challenges






































SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations
















STRATEGIC SELL: HOW MUCH IS YOUR SALES FORCE COSTING YOU? June 2022
The Real Cost of Average or Weak Salespeople


MANAGEMENT: THE MORE YOU KNOW June 2022
The Perils of Hoarding Knowledge in Cleaning Operations







FROM THE EDITOR: A GLOBAL PERSPECTIVE ON CLEANING June 2022
Top Takeaways from Attending Interclean Amsterdam
























BUILDING A FOUNDATION April 2022
BSC Lays a Foundation for Long-Term Success











WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Understanding Floor Coefficient Of Friction Standards








WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Keep Floors Safe by Measuring Slip Resistance











ALL CHARGED UP April 2022
How Proper Training Extends Battery Life


















POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences










GETTING THE GREEN LIGHT April 2022
Initial Steps For Launching A Sustainability Program


GETTING THE GREEN LIGHT April 2022
How To Launch A Sustainability Program





EDITORIAL – STOP THE SPINNING April 2022
Facility Cleaning Managers Face Hurdles Head On




REFINE HOW TO COMMUNICATE CLEAN April 2022
Three Ways to Communicate Cleaning’s Impact




















SUPPLY CHAIN TO BE TANGLED ALL YEAR February 2022
Supply Chain To Be Tangled All Year





BE AN ELITE BSC February 2022
3 Steps For Improving Workload Management





2021 BSCAI CLEAN AWARD WINNERS February 2022
2021 BSCAI CLEAN Award Winners Recognized






BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Employee Recognition Improves Retention


COMMUNICATION TIPS FOR MANAGERS February 2022
Improving Communication In A Cleaning Company


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Business Challenges Breed Opportunities For Growth






BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Lessons in Leadership








FROM THE EDITOR: LEADERSHIP LESSONS February 2022
Strong Leadership Requires Tough Decisions


COMMUNICATING IAQ STRATEGIES February 2022
Sharing IAQ Policies With Occupants







MANAGEMENT COLUMN: NEW YEAR, NEW APPRECIATION February 2022
Continued Appreciation For Frontline Workers


FROM THE EDITOR: FLEXIBILITY KEY TO NAVIGATING 2022 February 2022
Rethinking Cleaning Schedules, Staffing As Pandemic Continues
































BSCAI MEMBER NEWS November 2021
5 Tips For Employee Motivation


WEIGHING THE OPTIONS November 2021
Distributor Consulting Tips For Floor Pad Selection



MANAGEMENT: THE CLEAN SYNDROME November 2021
How Cleaning And Disneyland Are Connected


BE AN ELITE BSC: 5 COMPONENTS FOR A HEALTHY SALES PIPELINE November 2021
Building A Steady Sales Flow For Company Growth






MAKING AN IMPRESSION November 2021
Optimizing Restroom Setups For Occupants














MANAGEMENT COLUMN October 2021
7 Characteristics Of Top Managers






A MOUNTAIN WORTH CLIMBING August 2021
Management Survey Reveals Top Cleaning Trends



A MOUNTAIN WORTH CLIMBING August 2021
Cleaning Managers Address Budgeting


A MOUNTAIN WORTH CLIMBING August 2021
Purchasing Priorities For Facility Cleaning Managers









ELITE BSC COLUMN: WHEN SALES SHOULD HAND OFF ACCOUNTS TO OPERATIONS August 2021
How To Manage Sales-Client Relationships




MANAGEMENT COLUMN August 2021
6 Tips To Leaner Cleaning Programs


GREENLIGHTING SUSTAINABILITY August 2021
Small Steps Ensure Successful Green Cleaning



BREAKING THE CHAIN August 2021
How To Manage The Supply Chain



BREAKING THE CHAIN August 2021
Learning From Supply Chain Setbacks


TIME TO TALK WINTER August 2021
Tips For Ordering Ice Melt




FROM THE EDITOR: A SHATTERED SUPPLY CHAIN August 2021
Understanding Supply Chain Challenges








FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Direct Clean CEO Reflects On Career




A RETURN TO CARPET CARE June 2021
Promoting A Carpet Care Budget





POINTS OF INSPECTION June 2021
5 Common Hiding Places For Pests



FREETIME: A THEATER DREAM COME TRUE June 2021
HOSPECO Manager Directs Musicals In Free Time





MANAGEMENT COLUMN: JANITORS TO THE CORE June 2021
Maintaining Respect For Custodians Amid Reopening









FROM THE EDITOR: A CLEANING AUDIT WILL VALIDATE YOUR EFFORTS June 2021
How To Evaluate Your Cleaning Program












THIS TEAM HAS A CRISIS CAPTAIN IN JILL DAVIE April 2021
Simplifying Cleaning Schedules








CLEANING SMARTER April 2021
Benefits Of Restroom IoT Products




PREVENT THE HAZARD April 2021
Tips For Preventing Slip-And-Fall Accidents


PREVENT THE HAZARD April 2021
Risk Assessment Plans, Signage Improve Safety


PREVENT THE HAZARD April 2021
How To Select Floor Mats


FROM THE EDITOR: LESSONS LEARNED FROM THE PANDEMIC April 2021
Technology Propels Jan/San Distributors





FROM THE EDITOR: SUSTAINABILITY CAN STILL SHINE April 2021
Promote Green Cleaning On Earth Day







QUALITY FLOOR CARE PROGRAMS PREVENT GERMS, PROMOTE HEALTH February 2021
Certified Products Prevent Greenwashing




RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Robotic Cleaning Equipment ROI


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Data Management Boosts Floor Care Efficiency










JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual


SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies



A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen


FROM THE EDITOR February 2021
Finding And Keeping The Right People




ALL EYES ON DISINFECTING February 2021
Cleaning Before Disinfecting Essential For Spraying


ALL EYES ON DISINFECTING February 2021
Tips For Safe Spraying, Chemical Purchasing













PRIVATE LABEL November 2020
Six Package Design Trends For 2021




I’M FINE! (AND OTHER COVID LIES) November 2020
Stress Management Tips For BSCs








GET A LEG UP ON LEGIONELLA November 2020
Preventing Legionella Made Simple


CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges




A LESSON IN STRATEGY November 2020
Tips For An Organized Cleaning Department


WITH RESTROOMS, OCCUPANT ATTITUDES ALWAYS STINK November 2020
Reducing Occupant Complaints







A GOOD KIND OF TRAFFIC October 2020
Changing Facility Foot Traffic Can Make Cleaning Easier


PREPPING FOR WINTER WEATHER October 2020
Tips To Prevent Slip-And-Fall Injuries


PREPPING FOR WINTER WEATHER October 2020
Matting Pivotal To Occupant Safety











WITH ALL EYES ON CLEANING, DEPARTMENTS WOEFULLY UNDERSTAFFED October 2020
Managing Cleaning Departments As Demands Rise


LAUNCHING INTO UNCHARTERED TERRITORY September 2020
Facility Managers Prepare For School Year





KEEPING A LEVEL HEAD September 2020
Cleaning For Health Includes Self-Care





WE’RE STILL IN THIS TOGETHER September 2020
Pandemic Adjusts Cleaning Needs



OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program






CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration








MANAGING MARIJUANA ODORS June 2020
Combat Odors With Distributor Guidance


MANAGING MARIJUANA ODORS June 2020
Establishing Customer Relationships


MANAGING MARIJUANA ODORS June 2020
Overlooked Odor Sources


APPROACHING CONTRACTS DURING THE COVID-19 TRANSITION June 2020
Discussing Client Needs Before Reopening










STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages




ROUTINE CLEANING CAN ALSO BE NEW AND NOVEL April 2020
Classic Cleaning Routines Are Made To Fight Coronavirus


TIME, ATTENDANCE SOLUTION IMPROVES LABOR COMPLIANCE April 2020
Labor Management System Helps BSC Save



LOOKING AHEAD April 2020
Tips For Employee Succession Plans


LOOKING AHEAD - CREATING WELL-TRAINED LEADERS THROUGH SUCCESSION PLANNING PART 2 April 2020
Transitioning Responsibilities During Training


CLEANERS AND DISINFECTANTS April 2020
Best Practices For Chemical Handling, Storage




FLOORING STANDARDS THAT PROTECT FACILITIES April 2020
Testing Floors To Prevent Slip-And-Fall Accidents











FIVE INSIGHTS INTO CLEANING MANAGEMENT February 2020
Engage Cleaning Staff For Operational Insight


2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves



WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines
















THREE REPORTS MANAGERS NEED FOR SUCCESS November 2019
BSC Bosses Must Have This Information


FACILITY FOCUS: KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
Sensor Technology Simplifies Restroom Stocking


STRESSING SAFETY November 2019
Custodial Managers Emphasize Employee Safety


HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys

















ESTABLISHING STAFF ENGAGEMENT September 2019
Six Steps To Successful Staff Engagement







OVERCOMING HURDLES September 2019
Management Advice On Cleaning Struggles












MANAGING CLEANING EXPECTATIONS June 2019
How Home Economics Helped Shape The Profession Of Clean



PREPARING TOMORROW’S LEADERS June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS June 2019
Prepare Prospective Cleaning Leaders


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Create Recycling Programs That Work


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
The History Of Recycling


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Reduce Recycling Contamination


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Financial Benefits Of Proper Recycling Programs




2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face



CATCHING GHOST EMPLOYEES April 2019
A Form Of Payroll Fraud That Is Frightening


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment



COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction




STRIKING A BALANCE February 2019
Understanding Customers Key To Inventory Control



BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy



CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing


SOFTWARE BUSTS GHOST EMPLOYEES AND EXPOSES TIME FRAUD November 2018
Technology Helps Avoid Labor Deceit


THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times


EXAMINING THE COMP November 2018
Sales Rep Salaries In Jan/San



FACILITY FOCUS November 2018
Fighting Contamination In Recycling


THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment



SHARPEN YOUR SKILLS October 2018
Cleaning Industry Veterans Share Management Tips



SHARPEN YOUR SKILLS October 2018
Biggest Challenges Cleaning Managers Face


September 2018
Leaving A Legacy


FROM THE EDITOR'S DESK September 2018
Recognizing Cleaners


DEVELOP HEALTHY LEADERSHIP INTENTIONS September 2018
Defining What It Means To Be An Effective Leader


PREPARING FOR A DIGITAL AGE September 2018
Digital Tools To Have Large Impact On Distribution Business



ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


MANAGEMENT SURVEY September 2018
Survey Examines Priorities Of Cleaning Managers


MANAGEMENT SURVEY September 2018
Annual Survey Examines Cleaning Budgets



SPINNING TUNES ALONGSIDE THE BUFFER August 2018
Creating Policies For Music In The Workplace





HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? July 2018
Increase Business Revenue By Charging For Assistance



K-12 SCHOOL REDUCES LUNCHTIME WASTE July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability


ADAPT, MIGRATE OR DIE June 2018
Staffing Challenges Facing Cleaning Departments



HIRING THE RIGHT MANAGER April 2018
Identifying Desirable Leadership Qualities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Prevent Pests With Regular Inspections


ECO-FRIENDLY PRODUCT MITIGATES HIGH-TRAFFIC RESTROOM ODORS April 2018
Companies Team Up To Freshen Famed Railway Station


FREETIME: THE LANTERN WHISPERER April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns


ZEROING IN ON ZERO WASTE April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE April 2018
The Future Of Zero Waste


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program



FOSTERING STRONG LEADERS February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders


STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace



THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE November 2017
Every Touchpoint Impacts The Customer Journey


GREEN CLEANING TRENDS November 2017
Survey Outlines Sustainable Cleaning Initiatives


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Productivity Gains Of Floor Cleaning Equipment






EFFECTIVE AND EFFICIENT TIME MANAGEMENT August 2017
Book Club: Time Management For Executives


FUTURE FORECAST August 2017
Cleaning Preserves Buildings For The Future
“The difference between a ruin and a building in use is the janitor.”




BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
The Benefits Of Composting


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Launching A Composting Program


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Hosting A Trash Sort


JANITOR PROUD February 2017
BSCs Realize The Benefits Of Employee Engagement
By positively engaging cleaners BSCs can reduce turnover and increase productivity

2/27/2017
Teens Create Train-Coach Cleaning System
Invention would help control trash and streamline collection processes.

COACHING THE ‘COACH’ November 2016
The Strategic Sell: Three Areas Of Focus For Sales Management Training
Coaching is the single most important activity that sales managers can do to increase sales

FINDING THE GREENER LINING November 2016
Creating Sustainable Waste Management Programs
Facilities are beginning to explore sustainable alternatives to traditional trash liners

SLOW SALES? IT’S THE LEADER’S FAULT September 2016
Book Club: Sales Results Follow The Sales Manager


SOFTWARE HELPS BSC ACHIEVE SUSTAINABLE SUCCESS September 2016
Case Study: Growing BSCs Depend On Employee Management Software


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Purchasing, Storing Salt In Preparation For Winter
Tips to purchasing inventory, storage and application for winter management operations

BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Tips To Applying Ice Melt


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Documenting Ice Melt Applications


PLANNING AHEAD September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

PRIORITIZE PEST CONTROL August 2016
Integrated Pest Management Tips That Work
Understanding frequent offenders and how to keep them out of facilities

PRIORITIZE PEST CONTROL August 2016
Common Pests And How They Get Into Facilities
What To Look Out For

PRIORITIZE PEST CONTROL August 2016
Pest Risks Based On Facility Type


MINDFUL OF MAINTENANCE August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines


THERE’S A CART FOR THAT June 2016
Maximizing Space On Custodial Carts


THERE’S A CART FOR THAT June 2016
Cleaning Carts That Are Attractive And Functional


THERE’S A CART FOR THAT June 2016
Transitioning To New Carts


ENGAGING AND ENCOURAGING STAFF May 2016
Leadership Techniques That Encourage Cleaning Workers


ENGAGING AND ENCOURAGING STAFF May 2016
Encouraging And Motiving Staff


GUIDELINES TO DRYING CARPETS April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets


THE STRATEGIC SELL: SEVEN STEPS TO EMPLOYEE ENGAGEMENT February 2016
How Distributors Can Improve Staff Engagement


BREAKING BAD HABITS February 2016
Management Tips To Get Departments Out Of A Rut


WAGE LEGISLATION AND ITS IMPACT ON CONTRACT CLEANING November 2015
What Overtime, Minimum Wage Changes Mean For Contract Cleaners



TIME IS MONEY October 2015
Refine Floor Programs With Less Stripping


TIME IS MONEY October 2015
Techniques To Protect Floor Finish


TIME IS MONEY October 2015
How To Extend Floor Stripping Programs


IDEAS FOR GREEN CLEANING October 2015
Greening Pest Control Processes





DON'T LEAVE CUSTOMERS OUT IN THE COLD August 2015
Tips For Avoiding An Ice Melt Shortage


INSIDE THE MINDS OF MANAGERS - OVERVIEW June 2015
9th Annual Facility Cleaning Decisions Reader Survey


REDUCING INFECTION HAZARDS May 2015
Tips For Proper Disposal Of Infectious Waste


HOW DOES YOUR SALARY COMPARE? May 2015
A Benchmark For Custodial Manager Salaries


HOW DOES YOUR SALARY COMPARE? May 2015
Why People Become Custodial Executives



MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders




PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement


THREE REASONS TO USE A WHOLESALER September 2014
Cash Management Solutions From Cleaning Redistributors



GETTING INSIDE YOUR CUSTOMER'S HEAD August 2014
From Facility Manager To Building Service Contractor








DEVELOP THE WEAK AND USE THE STRONG August 2014
Assess And Streamline Your Department


DEVELOP THE WEAK AND USE THE STRONG August 2014
Identify And Overcome Staffing And Purchasing Challenges


RECOGNIZING THE GREATNESS AROUND US August 2014
Promoting Managers Of Distinction



GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department




A LEADER PERSPECTIVE June 2014
Employee Engagement – What is it, really?


WHEN THE GOING GETS TOUGH June 2014
Custodial Workloading Does More With Less





CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


IS YOUR COMPANY AN OPEN BOOK? May 2014
Open Book Management Can Improve Sales Reps' Behavior


BELIEVING IN HIS POLITICAL ‘EDGE’ April 2014
Freetime: David Edge, image supply inc.



CALL HIM 'MR. FRANCO' April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' April 2014
Prioritizing Employee Training Programs


PROMOTING THE VALUE OF THE CUSTODIAL DEPARTMENT April 2014
Highlighting The Importance Of Cleaning


DELEGATE WITHOUT DISCOURAGING April 2014
Delegating Sales Tasks As A Branch Manager


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional






SUSTAINABLE COURSE February 2014
Breakdown Of ASU's Sustainable Advancements


RECOGNIZING AND THANKING MANAGERS OF DISTINCTION February 2014
Awarding Custodial Managers


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


TURNING JANITORS INTO MANAGERS October 2013
Promote A Janitor To Manager


DEBUGGING CARPETS October 2013
Vacuums Aid In Pest Control


BOOK CLUB: THE GREAT GAME OF BUSINESS October 2013
Run An Open-Book Business


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning



GHS COUNTDOWN September 2013
Learning The GHS Glossary




UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last



STRENGTH IN NUMBERS August 2013
The Role of CPS Director of Asset Management





BUNDLING YOUR BRAND June 2013
Product Bundling As Business Protection




2013 READER SURVEY June 2013
2013 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

2013 READER SURVEY June 2013
Industry Perception Of Management Priorities








COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
Selling the Benefits of Hand Dryers



WARNING SIGNS April 2013
Learning the GHS language





February 2013
Setting Sales Manager Goals
Salespeople aren’t the only employees who benefit from clearly defined goals. Create activity and personal development goals for managers



September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses

September 2012
Bar Coding Systems Improve Warehouse Accuracy and Productivity
Get a better handle on inventory management with bar coding technology


June 2012
Starting A Warehouse Incentive Program
Labor management systems can help establish benchmarks needed for a warehouse incentive program


COVER STORY June 2012
2012 Housekeeping Solutions Reader Survey
A snapshot of green/sustainability, management, budget, staffing and purchasing trends.

May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs

May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies

April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services



March 2012
Waste Audits Can Help Improve Recycling Efforts
Jan/san distributors can offer waste audits as a value-added service to reduce customers’ trash and increase recyclables

COVER STORY March 2012
Customer Feedback: Facility Managers Weigh In
What facility managers are saying about pricing, green, sustainability, cleaning priorities and janitor wages

March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization









July 2011
Staying On Top Of Late Payers
Financial management software can help speed up the collections process and increase a distributor's profitability

June 2011
2011 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

MANUFACTURER FORUM March 2011
Combatting Theft Of Pre-Portioned Chemicals


WAREHOUSE MANAGEMENT March 2011
Freeing Up Warehouse Space
If implementing a narrow-aisle racking system doesn’t fit the budget, there are minor and low-cost alterations distributors can make to better utilize their warehouse space

WAREHOUSE MANAGEMENT March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space

UP CLOSE: FLOOR CARE February 2011
Floor Care After Winter
Winter wreaks havoc on floors. Simple maintenance and restoration at the onset of spring is critical in keeping floor care costs low

COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs



COVER STORY August 2009
The Big Squeeze
Productivity And Your Employees

COVER STORY June 2009
2009 Housekeeping Solutions Reader Survey
What a difference a year makes. In-house managers reflect on the shift in industry-wide spending, purchasing and green and management decision-making

OPERATIONSLOG: FLOOR CARE March 2009
Slips, Trips and Falls Prevention


TECHNOLOGY January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

UP CLOSE: WASTE MANAGEMENT December 2008
Help Customers Reduce, Reuse And Recycle
With America's emphasis on green, the market is ripe for selling recycling products

COVER STORY November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement


COVER STORY September 2008
Waste Not, Want Not
A comprehensive waste management program will benefit both the facility and the environment


FEATURE August 2008
From Salesperson To Management Material
Promoting from within may be the best fit


EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency


COVER STORY June 2008
Custodial Closet
What does your supply closet say about your cleaning goals?

FEATURE June 2008
Leadership: Who Is On Your Team?
Routinely evaluate staff members to ensure the right people are in place



COVER STORY April 2008
Turnover Prevention: Why Workers Stay Put
Other service industries share their anti-turnover strategies



HR March 2008
'The Dream Manager': The New Book On Reducing Turnover
With 'The Dream Manager,' employers retain workers by helping them achieve their life goals

ASHKINONGREEN March 2008
Water-Efficient Products And Techniques
Understanding an emerging issue such as water conservation makes you a valuable resource to your customer


COVER STORY February 2008
Knocking Down Barriers
Language doesn't have to be a management obstacle. How to communicate effectively with a bilingual workforce






COVER STORY September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

CLEANING OPERATIONS: CLEANERS & DISINFECTANTS September 2007
Shopping for Cleaners and Disinfectants
Tips on how to make the right choices




WASTE MANAGEMENT July 2007
A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban


COVER STORY June 2007
2007 Reader Survey
How your peers budget, pick products, measure performance and size up the 'green' movement



COVER STORY May 2007
CUSTOMER EXPECTATIONS
A CP survey finds out what facility managers want from their BSCs

FACE OF THE INDUSTRY May 2007
CIMS: A Value Added Program











NEWS April 2007
Industry Buzz


CONTRACTINGINSIGHTS April 2007
The Hidden Costs Of Minimum Wage
BSCs will have to decide whether they can afford the cost of higher wages or absorb the cost of increased turnover












COVER STORY February 2007
Faster, Cleaner, Cheaper, Greener
(Even) Higher Expectations From Upper Management


































COVER STORY September 2006
Leafing Through the Green
The ABCs of defining green practices with confidence and clarity


BUSINESSCENTER September 2006
A Five-Step Approach To Effective Training









COVER STORY August 2006
Top of Mind Employee Challenges
Housekeeping supervisors tackle performance, motivation, advancement, retention, training, legal hurdles, and other employee management obstacles

BUSINESSCENTER August 2006
Getting the Younger Generation to Engage


TECH CENTRAL August 2006
WMS: Making Sense Of A Warehouse Mess




May 2006
Janitor Pay: Wage Worries
Our survey on minimum wage laws and their potential consequences for BSCs

April 2006
Editor's Note



NEWSWORTHY January 2006
Ice Melt Shortage Possible


COVER STORY November 2005
In Good Company
Suddenly, housekeeping has the ear of executives bent on 'greening' their facilities



FACILTY ISSUES: MANAGEMENT EDGE August 2005
A Lesson in European Cleaning
German cleaners take on the custodial craft with skill and passion


FACILITY ISSUES: MANAGEMENT EDGE June 2005
The Guests’ Bill of Rights
Would you pledge to provide customers a cleaner and healthier environment?

COVER STORY April 2005
INsourcing
Why some facility managers tear up cleaning contracts for in-house peace of mind

FACILTY ISSUES: MANAGEMENT EDGE April 2005
A Vocabulary Lesson for Cleaners
A few terms every cleaning worker should know to ensure proper care of buildings

COVER STORY November 2004
WMS: More Tech, More Turns
Four ways technology can drive your warehousing operations

BUSINESS BUILDER November 2004
Who Manages Your Managers?


FACILITY ISSUES: MANAGEMENT EDGE October 2004
The Philosophy of Cleaning
Establish a philosophy to improve your housekeeping operation and create a professional image

COVER STORY September 2004
Don't Mess With Texas!
One of its biggest comebacks ever: The University of Texas at Austin turns much-maligned custodial department into a winner

FACILITY ISSUES: MANAGEMENT EDGE September 2004
A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency

HUMAN RESOURCES August 2004
Starting Young
Teenagers can be a valuable part of your labor pool — if you know the law and how to work with them

COVER STORY July 2004
Putting A Face On Housekeeping Management
How do you look compared to your peers?

EDITOR'S NOTE July 2004
July 2004


FACILITY ISSUES: MANAGEMENT EDGE July 2004
Preventive Steps for Customer Complaints
Reduce the time you spend addressing customers’ cleaning-related complaints by fine-tuning your customer-service program

OPERATIONS July 2004
Day-Clean Believer?
Is improving the janitor's image worth the switch to day cleaning?

FACILITY ISSUES: MANAGEMENT EDGE May 2004
Top Ten Cleaning Laments
Cleaning department challenges are more universal than you might think


COVER STORY March 2004
Back to the Drawing Board
How to make the case for housekeeping-friendly design

FACILITY ISSUES: MANAGEMENT EDGE March 2004
Taking the Lead of the Followers
An organization’s best followers are the leaders of the future

COVER STORY February 2004
Winning the Image War
BSCs on professionalism and the cleaning industry

INDUSTRY BUZZ: BENCHMARKS January 2004
Custodians learn ‘whys’ of clean
Rice University cleaners aim to improve campus-wide operations by getting the answers to cleaning’s scientific questions

COVER STORY January 2004
Give Me An... "H"!
Big Ten housekeepers rely on team play to tackle campus cleaning's toughest challenges

FACILITY ISSUES: MANAGEMENT EDGE January 2004
Night vs. Day Cleaning
Deciding on the best time to clean doesn't have to be an "all-or-nothing" exercise