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THE SECRET TO SUCCESS August 2024
Facilities Maximize ROI with Help from Buying Groups



FREETIME: DOING THE FROGMAN SWIM August 2024
How the Frogman Swim Brings the Community Together


PROMOTING CLEAN, GREEN CARPETS August 2024
How Distributors Can Provide Carpet Care Expertise


PROMOTING CLEAN, GREEN CARPETS August 2024
Understanding the Pitfalls of Uncleaned Carpets


LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness


WEATHERING THE STORM August 2024
Selecting the Right Ice Melt Products
















AN EYE ON INNOVATION August 2024
Top Industry Products Used in Facilities




FROM THE EDITOR: FINE TUNING YOUR SALES TECHNIQUES August 2024
Why Upselling Can Be Pivotal for Distributors



LITHIUM FOR THE LONG HAUL August 2024
Switching to Lithium Batteries Can Save on Labor





LITHIUM FOR THE LONG HAUL August 2024
Why Lithium-Ion Batteries are Making Waves in Cleaning









THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 




PRODUCTS MAKING AN IMPACT July 2024
Products Impacting the Cleaning Industry 





BSCAI MEMBER NEWS July 2024
Knowing the Numbers Inside and Out












FROM THE EDITOR: THE ELEVATOR PITCH August 2024
What's Your Elevator Pitch?





IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
How Preventative Restroom Maintenance Pays Dividends










IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
Tips and Tools for Sprucing Up Restroom Routines



FINANCIAL TRANSPARENCY July 2024
How BSCs Can Build Trust With Customers










FINDING THE IDEAL JANITORIAL TEAM PLAYER July 2024
Identify Top Candidates with 5 Effective Interview Questions




































LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities

























FROM THE EDITOR: GLOBAL FOOTPRINTS June 2024
Europe’s Influence on U.S. Sustainability













FACILITATE IMPROVED HANDWASHING June 2024
Factors to Consider When Bundling Cleaning Products



FACILITATE IMPROVED HANDWASHING June 2024
Improving Hand Hygiene with Product Bundling




DISTRIBUTORS NAME TOP PRODUCTS June 2024
Celebrating the 2024 Distributor Choice Award Winners






THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 




























BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
How Fine-tuning Cart Organization Pays Dividends





BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
Cleaning Cart Improvement Tips for BSCs







RE-EVALUATING CUSTOMER COMMUNICATIONS May 2024
Win New Customers Through Improved Communications








FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors

















MAINTAINING HANDWASHING MOMENTUM April 2024
Overlooked Areas for Soap and Sanitizer Dispensers




MAINTAINING HANDWASHING MOMENTUM April 2024
How to Improve Hand Hygiene Programs






BREAKING THROUGH THE BACKACHE April 2024
The Cost of Going Green







TAKING THE GREEN PLUNGE April 2024
How to Have the Conversation About Sustainability











BREAKING THROUGH THE BACKACHE April 2024
Technology Spearheads Industry Innovation







BREAKING THROUGH THE BACKACHE April 2024
Evaluating the Evolution of Ergonomic Equipment




MARKETING MATTING PROGRAMS April 2024
Promoting Facility Matting Plans in Facilities
















FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential




HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup




LEADERSHIP: HOW EMPATHY IS PIVOTAL FOR MORALE April 2024
Empathy is Key to Employee Trust and Retention



HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges



FROM THE EDITOR: LIVE AND IN-PERSON April 2024
Benefits of Networking in the Cleaning Industry


































FROM THE EDITOR: TACKLING TURNOVER March 2024
Report Evaluates Industry Turnover















FROM THE EDITOR March 2024
Keeping on Top of Product Innovation 





















SETTING THE STANDARD February 2024
Sales Leaders 2024: Ian Quan Prioritizes Mentorship









SETTING THE STANDARD February 2024
Sanitary Maintenance Names 2024 Sales Leaders



FREETIME: HOW TO HUNT AN ALLIGATOR February 2024
Why Hunting and Selling Alligators is Surprisingly Practical


FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  







TOWEL & TISSUE TRENDS February 2024
Selling Sustainability of Towel and Tissue





TOWEL & TISSUE TRENDS February 2024
Paper Trends that Meet Industry Demand
Thoughts from a recent round table of industry leaders





FROM THE EDITOR: REVERSING SALES SLUMPS February 2024
Qualities of Successful Sales Reps




SETTING THE STANDARD February 2024
Protocols Pivotal to Successful Infection Control












SPOTLIGHTING SURFACTANTS February 2024
How Details Make a Difference When Choosing Surfactants



SPOTLIGHTING SURFACTANTS February 2024
Why Bio-Based Chemicals are Gaining a Following


THE STRATEGIC SELL: UNLEASHING SALES SUCCESS IN 2024   February 2024
How to Address the 3 Most Common Sales Challenges 
















BSCAI MEMBER NEWS January 2024
How to Treat Your Business Like an Investment






BSCAI MEMBER NEWS January 2024
BSCAI Conference a Big Winner in Vegas 








PROTECTION FROM ACCIDENTS, LIABILITY   January 2024
Floor Liability Protection Tips for BSCs



















BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore






A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance



A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning





FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning






ELITE BSC: GROWING YOUR JANITORIAL SERVICES BUSINESS January 2024
Growing a Business is a Marathon, Not a Sprint












CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSC Rewarded for Industry Involvement






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSCAI Names Recipient of Most Prestigious Award




CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
Recognizing the Building Service Employee of the Year



CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
UG2’s Maria Tueros Leads the Charge on Training Opportunities





CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
GRBS Provides Opportunities for Perseverance




CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
Emerging Leader Finds Success, Inspiration Through Mentorship




CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSCAI Names 2023 CLEAN Award Winners





IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts






BSCAI MEMBER NEWS November 2023
What M&A Buyers Look for in a BSC 



















12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 



POWERING THROUGH November 2023
Tried and True Customer Relation Strategies





POWERING THROUGH November 2023
Distributors Keep Ahead of the Supply Chain








IN THE FIELD: FLOORED!  November 2023
Training and Tools Make Tackling Tough Jobs Easier



IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer






FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance








BE AN ELITE BSC November 2023
Lessons Learned from Leading During Covid




NEXT-LEVEL RESTROOM CARE November 2023
Combat Less Obvious Restroom Odors





NEXT-LEVEL RESTROOM CARE November 2023
Restroom Floors That Draw Odors




CONSIDERING CONCRETE FLOORS November 2023
Recommendations for Combatting Restroom Odors



FROM THE EDITOR: THE BENEFITS OF GIVING November 2023
How Giving Back Benefits Communities and BSCs Alike






CONSIDERING CONCRETE FLOORS November 2023
Maintenance Tips for Concrete Flooring in Facilities






CONSIDERING CONCRETE FLOORS November 2023
Concrete Flooring Provides Safety, Cost Benefits 











FROM THE EDITOR: CELEBRATING EIGHT DECADES OF EXCELLENCE  November 2023
Recapping 80 Years of Anniversary Coverage









ANNIVERSARY COVERAGE November 2023
Sanitary Maintenance Looks Back on the 2010s













FROM THE EDITOR: PROVIDING THE RIGHT TOOLS October 2023
The Importance of Equipment During Employee Onboarding








IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Potential Benefits of Scent-Free Products






IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Why Different Smells Make an Impact on Cleaning Perception


HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights






MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 






BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 









ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 


ANNIVERSARY COVERAGE October 2023
Sanitary Maintenance Reflects on the Resilient 2000s





MULTITASKING MATS October 2023
Identifying Optimal Mat Locations








THE CLEANING CART EVOLUTION   October 2023
Innovative Cart Designs Keep Cleaning Chemicals Safe


BSCAI RECONVENES IN VEGAS  October 2023
What to Expect at BSCAI’s Contracting Success Conference  




THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  









REFOCUSING ON THE RESTROOM October 2023
Common Restroom Cleaning Oversights


ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023






FREETIME: PITMASTER IMPARTS SMOKE, FLAVOR AND LIFE LESSONS October 2023
How Feeding Friends and Family Nourishes the Soul









THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short






HEALTHY SCHOOLS: LEVELING UP THE CLEANING PROGRAM October 2023
Simple Strategies Facility Managers Can Use to Boost Sustainability








MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion






CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023









FROM THE EDITOR: CELEBRATING STAND-OUT SERVICE October 2023
Nominate a Top Distributor Sales Rep Today









LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed


















CUSTOMER CONSIDERATIONS September 2023
Survey Reveals Top End User Purchasing Trends
















QUICK FIXES September 2023
An Education in Increasing Productivity








EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends





















LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce












MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures





SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE August 2023
Showcasing the 1980s and its Impact on Jan/San






DO’S AND DON’TS OF BATTERY MAINTENANCE August 2023
How to Keep Batteries at Peak Performance





FREETIME: SPECIAL OLYMPICS IS A FAMILY AFFAIR August 2023
Smith Supply Rep Spends Free Time Helping Others Thrive





























2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities






2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
The State of Budgets for In-House Cleaning Departments





BUILDING BETTER TRAINING August 2023
9 Steps to Better Distributor Training Programs





2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives












FROM THE EDITOR: END USERS NEED YOUR HELP August 2023
Distributors Find Value to Training Offerings

















PROMOTING HAND HYGIENE WITH EFFICIENT SOAP USAGE July 2023
Hand Hygiene Habits Pivotal to Successful Soap Setups
















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs





THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
How AI Can Impact BSC Operations








ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints




FROM THE EDITOR: KEEPING AN OPEN MIND ON AI  July 2023
How BSCs Should Approach AI












































FREETIME: SHARING GOOD HEALTH AND POSITIVE CHANGE June 2023
von Drehle Staffer's Compassion and Kindness Drives Kidney Donation












CHATTING ABOUT CHALLENGES June 2023
Cleaning Managers Comment on Future Trends





CHATTING ABOUT CHALLENGES June 2023
Cleaning Techniques to Tackling Budget Restraints


















LEADERSHIP: WHAT FIRST-TIME LEADERS NEED TO KNOW May 2023
Three Things First-Time Leaders Need to Know















EDITOR'S NOTE: FAREWELL TO A GREAT PUBLISHER AND FRIEND June 2023
Sanitary Maintenance Bids Farewell To Longtime Publisher






HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments




IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes




IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Tackling Cleaning Concerns Before Schools Welcome Students






SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 



















ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers














IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services




MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles


IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart







FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs









































A LOOK BACK: EVOLUTION OF JAN/SAN DISTRIBUTION April 2023
How 8 Decades Has Impacted Jan/San Distribution




STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust



FROM THE EDITOR: A LESSON IN HISTORY April 2023
Celebrating 80 Years of Jan/San Distribution




















FREETIME: SPECIAL ANNIVERSARY EDITION April 2023
A Decade of Jan/San Worth Remembering










4/11/2023
WOW! BMS Joins NSA








































FROM THE EDITOR: REAPING THE REWARDS OF RECOGNITION March 2023
Emerging Leader Awards Highlight Importance of Employee Appreciation







MOVING TO THE MAINSTREAM March 2023
Why Electrostatic Technology is Making a Splash







SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE March 2023
Flashback to the 1950s: Sanitary Maintenance Evolves




STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong





STAYING THE COURSE March 2023
Digging through the Numbers




STAYING THE COURSE March 2023
Examining Product Selection and Growth
















BE AN ELITE BSC: HOW TO SELL A PRICE INCREASE March 2023
Tips BSCs Can Use to Sell a Price Increase 




STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
The Importance of Interim Maintenance for Carpet Care


CLEANING IN FOCUS 2023 February 2023
Lowering Costs and Cleaning Smarter








CLEANING IN FOCUS 2023 February 2023
The Power of Robotic Cleaning








CLEANING IN FOCUS 2023 February 2023
Making Cleaning Sustainable











SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE February 2023
Throwback to the 1940s: Sanitary Maintenance is Born









COVER STORY: LEADERS OF THE PACK February 2023
2023 Sales Leaders: Royal Papers’ Mark Licata Embodies Consistency










PROMOTING PAPER SUSTAINABILITY February 2023
Promoting Sustainable Towel and Tissue Options










2/14/2023
ABFS Joins NSA





FROM THE EDITOR: SANITARY MAINTENANCE CELEBRATES 80 YEARS  February 2023
Sanitary Maintenance Launches 80-Year Anniversary Special





FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up






READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment





FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 






STRATEGIC SELL: FIVE HABITS OF HIGHLY EFFECTIVE SALESPEOPLE  February 2023
Expert Shares 5 Habits of Effective Salespeople 







THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
Time and Labor Savings Result in Cleaner Restrooms




THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers





BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break












MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  




CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023












FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023







KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
How Warranty and Training Options Impact Equipment Purchasing






KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
Buying vs. Leasing Equipment: What You Need to Know






THE RIGHT TOOL FOR THE JOB November 2016
When To Use Reusable Or Disposable Microfiber


RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards




THE RIGHT TOOL FOR THE JOB November 2016
Choosing Between Cotton And Microfiber




THE RIGHT TOOL FOR THE JOB November 2016
Differences Between Microfiber And Cotton
Making sure staff knows when each cleaning tool should be used





USING TECHNOLOGY TO CLEAN SMARTER November 2022
Hot Desking and More Mobile Solutions





USING TECHNOLOGY TO CLEAN SMARTER November 2022
Easy Ways to Embrace and Use Technology in Cleaning Processes











MECHANICAL FLEETS OPTIMIZE FLOOR CARE CAPABILITY November 2022
Building a Cleaning Arsenal for Jobs Big and Small









FREETIME: TACKLING FOOTBALL AND FAMILY November 2022
Finding Time to Give Back












ADAPTING TO A CHANGING WORKPLACE November 2022
BSC Tips For Efficient Cleaning After Facility Changes











PERFECTING YOUR PLAYBOOK November 2022
Securing Clients With Training, Certifications







PERFECTING YOUR PLAYBOOK November 2022
Creating Customer Loyalty Through Product Consulting



SUSTAINABILITY AND ESG STUDY January 2023
Survey Outlines BSC/Facility Sustainability and ESG Goals





PERFECTING YOUR PLAYBOOK November 2022
How Distributors Can Compete Against Amazon








SUSTAINABILITY AND ESG STUDY January 2023
Results of the 2022 Sustainability and ESG Goals Study




THE STRATEGIC SELL: FIVE MISCONCEPTIONS ABOUT SALES SUCCESS November 2022
How to Improve Sales Hiring Success


CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments






FROM THE EDITOR: SORTING THROUGH STAFFING STRUGGLES November 2022
How Can Cleaning Distributors Improve Workplace Culture?















COMPREHENSIVE CARPET CARE November 2022
Putting the Right Tools in the Right Hands


FROM THE EDITOR November 2022
The Cost to Compete




COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan





FREETIME: MAKING AN IMPACT THROUGH MENTORSHIP October 2022
Mentoring Others Builds a Foundation for the Future








PREVENTING CROSS-CONTAMINATION October 2022
Best Tools, Processes to Combat Cross-Contamination












CHARGING BACK UP October 2022
Best Uses for AGM, GEL Batteries













BEST PRACTICES FOR CLEANING AND DISINFECTING September 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting




THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same





FROM THE EDITOR September 2022
Planning for Future Leadership




MOPPING UP SALES September 2022
Tools Necessary for Every Floor Care Program





MOPPING UP SALES September 2022
Top-Selling Mops and Benefits to Their Use











FROM THE EDITOR: CALLING ALL SALES LEADERS October 2022
Nominations Open for Sanitary Maintenance 2022 Sales Leaders Award





BAD SCENTS, NO SERVICE September 2022
Proven Products to Combat Odors




BAD SCENTS, NO SERVICE September 2022
How Distributors Can Assist with Foodservice Odors





MANAGEMENT: THE CLEANING NEVER STOPS September 2022
Cleaning Managers Capitalize on Peer-to-Peer Networking





FREETIME: SERVING AND LEARNING IN LATIN AMERICA September 2022
Greentech Environmental Sales Coordinator Shares Value of Mission Trip Experiences








RETURN TO THE WINDY CITY September 2022
A BSC's Guide to BSCAI's Contracting Success 2022














THE STRATEGIC SELL: SELLING INTO RECESSION...DOES IT MATTER? September 2022
Recession-Proof Sales Strategies for Distributors


PERSISTENCE PERSONIFIED August 2022
Paul Taylor Built a Foundation for Business Success



FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?




PERSISTENCE PERSONIFIED August 2022
BSC Proves Hard Work Pays Off






PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories












RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022







FROM THE EDITOR: DIVING INTO DATA August 2022
Using Data to Make Strong Decisions




IS EARNED WAGE ACCESS THE FUTURE? August 2022
Outlining On-Demand Payroll and How Cleaning Teams Can Benefit










FACES OF THE FRONTLINE August 2022
Faces of the Frontline Honors Holly Roberts, Team MJV





GREEN CLEANING August 2022
3 Things BSCs Should Know About ESG


DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
What Types of Content Boost Brands?




DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
Tips for Successful Social Marketing Campaigns

















CHALLENGES IN DISTRIBUTION August 2022
Cleaning Hurdles and How to Overcome Them







8/30/2022
SG360 Joins NSA




FREETIME: FLYING OVER WATER August 2022
The Rewards of Pushing Through Failure














PICKING UP THE PIECES August 2022
Why Less Carpeting Simplifies Cleaning Schedules




8/22/2022
BOMI Names New CEO














FROM THE EDITOR: HANDLING STAFFING STRUGGLES August 2022
Showing Appreciation for Staff Pays Dividends










CONTINUING THE CLIMB August 2022
Survey Outlines Facility Cleaning Budgets















STRATEGIC SELL: THE FACE OF UNCERTAINTY August 2022
Sales Strategies for Turbulent Times














INTERNAL STRUGGLES June 2022
Facility Managers Outline Cleaning Challenges






IN THE FIELD: CARPET CARE June 2022
Tips to Incorporating Encapsulation Cleaning





FAST FACTS: ATP TESTING June 2022
What to Know About ATP Testing




FROM THE EDITOR: GROWTH FROM NETWORKING ABROAD June 2022
Advantages of Networking With BSCs












POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted























LIGHT AT THE END OF THE TUNNEL June 2022
2022 BSC Market Report Shows Promising Industry Trends



SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations







EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier







ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening


FROM THE EDITOR: HOW TO DO MORE WITH LESS June 2022
Autonomous Machines Make an Impression








STRATEGIC SELL: HOW MUCH IS YOUR SALES FORCE COSTING YOU? June 2022
The Real Cost of Average or Weak Salespeople


MANAGEMENT: THE MORE YOU KNOW June 2022
The Perils of Hoarding Knowledge in Cleaning Operations














FLOOR EQUIPMENT June 2022
Mops that Minimize Cross-Contamination


FLOOR EQUIPMENT June 2022
Choosing the Mop to Meet Your Needs
























SHARING STRATEGIES FOR SUCCESS April 2022
Tackle Recruiting and Retention Challenges Head-On





SHARING STRATEGIES FOR SUCCESS April 2022
Successful BSC Shares Cleaning Business Tips






BUILDING A FOUNDATION April 2022
BSC Lays a Foundation for Long-Term Success















BUILDING YOUR DIGITAL PRESENCE April 2022
Tips Distributors Can Use to Drive Website Traffic



BUSINESS TRENDS April 2022
State of the Cleaning Industry






STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design











IN THE FIELD: INFECTION CONTROL April 2022
The Greening of Disinfectants in Infection Prevention Programs


















ALL CHARGED UP April 2022
How Proper Training Extends Battery Life









PANDEMIC LESSONS LEARNED April 2022
Top Cleaning Challenges in Educational Facilities


















FREETIME: EILEEN THE ARTIST April 2022
Distributor's Freedom To Explore Helps Unlock Creativity












FROM THE EDITOR: AVOIDING THE BLAME GAME April 2022
BSCs Manage Turnover With Strong Leadership




POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences


POST-PANDEMIC RESTROOM CLEANING April 2022
Tips And Tricks For Efficient Restroom Cleaning














GETTING THE GREEN LIGHT April 2022
Initial Steps For Launching A Sustainability Program







GETTING THE GREEN LIGHT April 2022
What Should a Sustainability Program Target?




GETTING THE GREEN LIGHT April 2022
How To Launch A Sustainability Program



























SOFTWARE THAT SUPPORTS SALES February 2022
Software That Boosts Sales and Manages Inventory


SOFTWARE THAT SUPPORTS SALES February 2022
Pricing, Productivity and Future Benefits of ERP Software


SOFTWARE THAT SUPPORTS SALES February 2022
How ERP and CRM Software Benefits Jan/San Distribution














THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
6 Steps To Ensure Employee Safety


THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
How To Market Your Safety Program To Employees








MATTING MATTERS February 2022
Customized Matting Boosts Facility Branding







DOOBIN TAKES THE LEAD February 2022
BSCAI President Nathalie Doobin Shares 2022 Plans







2021 BSCAI CLEAN AWARD WINNERS February 2022
2021 BSCAI CLEAN Award Winners Recognized




LENDING A HAND WITH DISPENSERS February 2022
Distributor Guidance Key To Hand Sanitizer Programs


STRATEGIC SELL February 2022
How To Build Elite Inside Sales









COMMUNICATION TIPS FOR MANAGERS February 2022
Improving Communication In A Cleaning Company


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Business Challenges Breed Opportunities For Growth





BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Lessons in Leadership
















BACK TO BASICS February 2022
Labels Key To Selecting Disinfectants





HELP WANTED February 2022
How To Improve Job Postings


HELP WANTED February 2022
Employee Flexibility Key To Retention
















































IMPACTING THE INDUSTRY November 2021
Honoring The 2021 BSCAI CLEAN Award Winners



IMPACTING THE INDUSTRY November 2021
Standout Industry Individuals, Additional Winners



IN THE FIELD: TEAMING UP November 2021
Managing Elevated Staffing, Training Protocols


IN THE FIELD: TEAMING UP November 2021
Exclusivity Contracts On The Rise










BEYOND THE BID November 2021
Educating Customers On Bidding Software


BEYOND THE BID November 2021
Following Through On Agreed Proposals

























BSCAI MEMBER NEWS November 2021
5 Tips For Employee Motivation



WEIGHING THE OPTIONS November 2021
Distributor Consulting Tips For Floor Pad Selection


WEIGHING THE OPTIONS November 2021
On-Site Assessments Ensure Quality Floors


WEIGHING THE OPTIONS November 2021
Color-Coding Simplifies Floor Pad Selection











THE STRATEGIC SELL November 2021
Peer Or Peddler


BE AN ELITE BSC: 5 COMPONENTS FOR A HEALTHY SALES PIPELINE November 2021
Building A Steady Sales Flow For Company Growth






FROM THE EDITOR’S DESK November 2021
Cleaning Cost And Frequency Data Improves BSC Operations





INTERIM CARPET MAINTENANCE November 2021
Selecting Interim Carpet Care Equipment


FROM THE EDITOR: SURVEY OUTLINES PURCHASING TRENDS November 2021
Customer Purchasing Changes Since Pandemic









FROM THE EDITOR: HOW HAS THE PANDEMIC CHANGED YOUR COSTS AND FREQUENCIES? November 2021
Understanding Your Staff And Budgetary Needs








BSCAI MEMBER NEWS October 2021
New Technologies Don’t Leave BSCs In The Dust







BE AN ELITE BSC October 2021
Be Smart About Forgiven PPP Funds


BSCAI WINS BIG IN VEGAS October 2021
Contracting Success Highlights Education


BSCAI WINS BIG IN VEGAS October 2021
BSCAI Event Highlights Networking Opportunities










GUIDING THE FLOORS October 2021
Education On Mopping Ergonomics


GUIDING THE FLOORS October 2021
Choosing Between Cotton And Microfiber Mops


GUIDING THE FLOORS October 2021
Color-Coding Cleaning Tools To Improve Safety













HAND DRYING HYGIENICS October 2021
Key Benefits Of Hand Towels, Dispensers





FACES OF THE FRONTLINE: JOSE SANTOS, HARVARD MAINTENANCE October 2021
Recognizing A Valuable Frontline Hero





FACILITY FOCUS: ROBOTIC REVAMP October 2021
Denver Public Schools Embrace Autonomous Autoscrubbers


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Floor Equipment That Helps Minimize Downtime


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Autonomious Autoscrubbers Help Streamline Floor Care



A CLEAN SWEEP FOR SIN CITY October 2021
ISSA Highlights Big Draws For Vegas Show






BRINGING IN A BIT OF COLOR October 2021
The Benefits Of Microfiber In Cleaning Programs



STRATEGIC SELL: 2022 IS HERE! October 2021
How To Hit Sales Goals In 2022



MANAGEMENT COLUMN October 2021
7 Characteristics Of Top Managers

























THE ROAD TO SMARTER SELLING September 2021
Selling Strategies And Tips To Closing Deals


THE ROAD TO SMARTER SELLING September 2021
Sales Should Focus On Products, Not Discounts


THE ROAD TO SMARTER SELLING September 2021
Tips To Create Sales Opportunities And Being Flexible


A MOUNTAIN WORTH CLIMBING August 2021
Cleaning Managers Address Budgeting


A MOUNTAIN WORTH CLIMBING August 2021
Purchasing Priorities For Facility Cleaning Managers
















BUILDING A BLUEPRINT September 2021
Infection Control Strategies For The Future







FROM THE EDITOR September 2021
Coaching A Winning Sales Team




BSCAI: 5 REASONS TO CHECK OUT MYCLEANINGJOBS.COM August 2021
BSCAI Launches Cleaning Industry Job Board










BSCAI: COVID-19 DISINFECTION & SAFETY COURSE/CERTIFICATE August 2021
Get Certified In COVID-19 Disinfection Through BSCAI






BSCAI: EXPLORE BSCAI'S EDUCATION HUB August 2021
Online Education Opportunities With BSCAI


BSCAI: GEAR UP FOR CONTRACTING SUCCESS August 2021
BSCAI Announces 3-Day Hybrid Conference









FREETIME: ART AND DISTRIBUTION August 2021
Americhem International Employee Reignites Art Passion




FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Nanotechnology Boosts Infection Control Efforts


GREENLIGHTING SUSTAINABILITY August 2021
How To Create A Green Cleaning Program


GREENLIGHTING SUSTAINABILITY August 2021
Small Steps Ensure Successful Green Cleaning





BREAKING THE CHAIN August 2021
How To Manage The Supply Chain






THE STRATEGIC SELL: A YEAR TO REMEMBER August 2021
Sales In The Post Pandemic Economy


BREAKING THE CHAIN August 2021
Learning From Supply Chain Setbacks






FROM THE EDITOR’S DESK: HIRING? SO IS EVERYONE ELSE August 2021
Finding Labor To Meet Cleaning Demands








GLOVES AND GOGGLES GALORE August 2021
How To Budget For PPE







FROM THE EDITOR: A SHATTERED SUPPLY CHAIN August 2021
Understanding Supply Chain Challenges






































BE AN ELITE BSC June 2021
4 Keys To Closing Sales


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Direct Clean CEO Reflects On Career


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Cleaning Reimagined During COVID-19 Pandemic






A RETURN TO CARPET CARE June 2021
Promoting A Carpet Care Budget



BSCAI EXECUTIVE MANAGEMENT CONFERENCE 2021 SETS NEW ATTENDANCE RECORD June 2021
Business Tips Shared At Live BSCAI Event






THE STRATEGIC SELL: DISRUPTION...GOTTA LOVE IT! June 2021
Tips For Salesforce Evaluation









FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz


SELLING SUSTAINABILITY June 2021
Importing Metrics For Sustainability Reporting


SELLING SUSTAINABILITY June 2021
How Distributors Can Manage Sustainability Requests






CASE STUDY June 2021
Delivering A Superior Clean


DISCUSSING DISPENSER UPGRADES June 2021
Tips For Selling Touch-Free Dispensers


DISCUSSING DISPENSER UPGRADES June 2021
Battery Selection For Soap Dispensers













FREETIME: A THEATER DREAM COME TRUE June 2021
HOSPECO Manager Directs Musicals In Free Time


FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits








FROM THE EDITOR: PASSING ON PRICE INCREASES June 2021
How To Discuss Pricing With Customers









FOLLOWING THE STEPS June 2021
Disinfecting Floors Can Cause Harm















































EXECUTIVE INSIGHTS: GREG BUCHNER ON THE OPPORTUNITIES AND CHALLENGES OF 2021 April 2021
CleanOffice CEO Talks Pandemic, BSCAI Events











A SIMPLE TELEMARKETING SCRIPT April 2021
What To Say When Cold Calling Customers









FILLING THAT EMPTY SEAT April 2021
Use Personality And Skills Tests When Hiring









SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Battery Vs. Corded Vacuums


BENEFITS OF BUYING GROUPS April 2021
Distributor Growth Areas And In-person Events


BENEFITS OF BUYING GROUPS April 2021
Buying Groups Help With Supply Chain Issues










CLEANING SMARTER April 2021
Scheduling & Managing Inventory With IoT


TAKING CHARGE April 2021
Common Battery Maintenance Mistakes








BSCAI COVID-19 DISINFECTION & SAFETY COURSE/CERTIFICATE April 2021
Disinfection Course Available For Frontline Workers


FREETIME: LOVE AND WRESTLING April 2021
KSS Enterprises Consultant Motivated By Coaching Son


PREVENT THE HAZARD April 2021
Tips For Preventing Slip-And-Fall Accidents








BSCAI GOVERNMENT AFFAIRS WEBINAR: WASHINGTON POLICY UPDATE April 2021
BSCAI Federal Policy Webinar Available


TAKING CHARGE April 2021
How To Properly Charge Batteries



ROLLING WITH THE PUNCHES April 2021
Hybrid Learning Enhances School Cleaning







SET THE COURSE April 2021
How To Recruit And Retain Clients


SET THE COURSE April 2021
Earn Customer Trust Through Consulting



STRATEGIC SELL: POST-COVID SALES SUCCESS April 2021
Four Steps To Sales Transformation In 2021




FROM THE EDITOR: SPEAK UP AND GO FOR IT April 2021
Confidence Is Key To Cold Calling




FROM THE EDITOR: LESSONS LEARNED FROM THE PANDEMIC April 2021
Technology Propels Jan/San Distributors








MANAGEMENT COLUMN: PAVING THE PATH FORWARD April 2021
It's Time To Reconsider Team Cleaning












FROM THE EDITOR: SUSTAINABILITY CAN STILL SHINE April 2021
Promote Green Cleaning On Earth Day





































LUKE TAKES THE REINS February 2021
Outlining The Value Of A BSCAI Membership







ONLINE EXCLUSIVE February 2021
11 Tips To Crush Your Next Online Presentation


















RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Distributor Consulting Key To Facility Floor Care


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Robotic Cleaning Equipment ROI


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Data Management Boosts Floor Care Efficiency


MARSDEN SERVICES WON THE SUPER BOWL OF CLEANING CONTRACTS February 2021
Vendor Partnership Key To Super Bowl Contract







EMBRACE VIRTUAL February 2021
Tips For Virtual Business Success





EMBRACE VIRTUAL February 2021
Preventing Video Conferencing Fatigue


EMBRACE VIRTUAL February 2021
Preparing For Virtual Events, Trade Shows


COVID-19 AND VACCINES: CAN YOU MANDATE THAT EMPLOYEES GET THEM? February 2021
Understanding Employer-Mandated COVID-19 Vaccinations








BSCAI'S COVID-19 DISINFECTION & SAFETY COURSE NOW AVAILABLE IN SPANISH February 2021
COVID-19 Certification Course For BSCs







JUSTIFYING PRICE INCREASES February 2021
Selling Service Key To BSC Price Increases









JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual





SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies






FROM THE EDITOR February 2021
Finding And Keeping The Right People


A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen


TEAM APPROACH February 2021
Keep It Simple When Disinfecting





















































PRIVATE LABEL November 2020
Six Package Design Trends For 2021


















LEAD MEASURES ALL BSCS SHOULD BE TRACKING November 2020
Methods To Evaluate BSC Performance


I’M FINE! (AND OTHER COVID LIES) November 2020
Stress Management Tips For BSCs








COVID CRACKDOWN November 2020
Protecting BSCs From Liability Claims



EVALUATING CLEANING TECHNOLOGIES November 2020
Evaluating Emerging Cleaning Technologies










CELEBRATING SERVICE November 2020
BSCAI Names Industry Award Winners




BE SURE TO JOIN BSCAI FOR OUR 2021 EVENTS November 2020
CEO Seminar, Management Conference Near









STRATEGIC USE OF CHEMICALS November 2020
Selecting Safe COVID-19 Disinfectants


12/10/2020
Ecocleen Names CFO







REFRESHING THE MESSAGE November 2020
Acme Rebrand Highlights Solutions-First Approach


REFRESHING THE MESSAGE November 2020
Product Research Key To Customer Service




2021: WHAT'S YOUR PLAN? November 2020
Planning For Post-Pandemic Sales






KEEPING A FOCUS ON FLOOR CARE November 2020
Pandemic Drives Disinfectant Demands





EXECUTIVE INSIGHTS: JOHN LEIFERMAN, CEO OF TEAM SOFTWARE October 2020
TEAM Software CEO Discusses Industry Trends


11/25/2020
BSC Promotes Four



THANK YOU FOR JOINING US AT CONTRACTING SUCCESS+ November 2020
BSCAI Contracting Success+ Provided Key Networking Opportunities




RECRUITING WORKERS DURING COVID-19 October 2020
Hiring Strategies Amid Coronavirus Pandemic


CLEAN STARTS WITH CLEAN MACHINES November 2020
Machine Cleaning Programs Minimize Pathogens





IDENTIFYING PROSPECTS AND SUSPECTS IN COMMERCIAL CLEANING October 2020
Client Selection Tips For BSCs




RAMPING UP PPE PROTOCOLS November 2020
Steps For Implementing PPE





SEASON TWO OF CONTRACTING CONVERSATIONS IS NOW LIVE October 2020
BSCAI's Podcast Returns












FACES OF THE FRONTLINE October 2020
Maria Marquez Latest Face Of The Frontline




USING PRODUCTION RATES TO BID JANITORIAL JOBS October 2020
Calculating Janitorial Labor





DIAGNOSING DISPENSING METHODS October 2020
Applying Chemicals Safely And Efficiently







ESTABLISHING IAQ PROTOCOL October 2020
BSCs Aid In Improving Indoor Air Quality


ESTABLISHING IAQ PROTOCOL October 2020
Chemicals, Training And Equipment Strategies For IAQ





HOW QUICKLY THEY FORGET October 2020
Maintaining Hygiene Amid Pandemic Fatigue



















BUILDING A TEAM October 2020
Building Bryco Facility Services


BUILDING A TEAM October 2020
Creating A Team Of Strong Leaders


BUILDING A TEAM October 2020
Bryco Tackles Challenges As A Team


ODOR CONTROL October 2020
Treating Restroom Smells



UNDERSTANDING YOUR SALES FORCE October 2020
More Than A Sales Process Is Needed






THE HILL I’LL DIE UPON October 2020
Teaching Cleaning Fundamentals








RESEARCHING ROBOTICS October 2020
Robotic Cleaning Boosts Daily Efficiency



GIVING GREEN THE GO-AHEAD October 2020
Adopting Ergonomic Tools, Training

















LIGHTENING THE LOAD September 2020
Laundry Services Enhance Client Relationships


LIGHTENING THE LOAD September 2020
Creating On-Site Laundry Programs






SUPPORTING FOODSERVICE CUSTOMERS September 2020
Packaging, Supply Strategy Key To Foodservice Success


SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands


MASTER YOUR MOPPING SYSTEM September 2020
Experts Analyze Mopping Options











HELPING THE HUNGRY September 2020
Distributor's Account Exec Helps Feed The Needy








PREPARING FOR VIRTUAL SALES September 2020
Pandemic's Impact On Future Sales











9/21/2020
Dow Hires New SVP



WINNING THE BID August 2020
Repeatable Processes For Securing Clients


WINNING THE BID August 2020
Calculating Optimal Cleaning Rates


DISINFECTION COURSE OUTLINES ELEVATED STANDARDS August 2020
Earn A COVID-19 Safety & Disinfection Certificate













POSITIONING BSCS FOR PANDEMIC SALES August 2020
Avoiding Predatory Business During Outbreak


BSCAI MEMBER NEWS August 2020
Contracting Conversations Podcast Launches







OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program


REGISTER FOR VIRTUAL CONTRACTING SUCCESS+ CONFERENCE August 2020
BSCAI Conference Goes Virtual






QUICK TO PIVOT August 2020
A Lesson In Business Succession


OPTIMIZING FLOOR CARE August 2020
Robotic Equipment Expands Staff Capability






CREATING AN IDEAL CUSTOMER PROFILE August 2020
Decide Who And Who Not To Sell To



HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Engaging Online Content Elevates Distributors


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Social Media Drives Web Traffic



FACES OF THE FRONTLINE August 2020
California Janitor Excels With Team-Oriented Approach


LENDING A HAND August 2020
Distributors Provide Pandemic Consulting








FROM THE EDITOR August 2020
First Impressions Key To Facility Reopening
































CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration





HOW TO HANDLE URINE June 2020
Procedures For Eliminating Urine Odors




FACES OF THE FRONTLINE - SPONSORED BY PROTEAM June 2020
Marlene Lash Combines Quality Work With Customer Service



BE AN ELITE BSC June 2020
Tips For BSC Growth










EMPLOYMENT IN THE COMMERCIAL CLEANING INDUSTRY IN 2019 June 2020
Frontline Labor Report Highlights Retention Strategies





OPTIMIZING CLEANING PROPOSALS June 2020
Building Safety Emphasized For BSCs




BSCAI’S COMMERCIAL CLEANING RESOURCES FOR COVID-19 June 2020
BSCAI COVID-19 Resources And Webinars


MAKE A NAME FOR YOURSELF June 2020
The Private Label Products Of Today



NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Adapting To Changes In Distributor Services


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Managing Pandemic Supply Shortages


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
New Pandemic-Induced Customer Needs





THE FUTURE LOOKS BRIGHT June 2020
2020 Building Service Contractor Market Report


EXECUTIVE INSIGHTS: FRANK TREVISANI, BSC, SPARTAN CHEMICAL COMPANY June 2020
Spartan Chemical's Frank Trevisani Discusses Cleaning For Health


MANAGING MARIJUANA ODORS June 2020
Combat Odors With Distributor Guidance


MANAGING MARIJUANA ODORS June 2020
Overlooked Odor Sources


7/2/2020
BRAVO! Joins NSA





CHECK OUT BSCAI’S NEW PODCAST: CONTRACTING CONVERSATIONS June 2020
New BSCAI Podcast To Cover Pandemic Response


APPROACHING CONTRACTS DURING THE COVID-19 TRANSITION June 2020
Discussing Client Needs Before Reopening









INTRODUCING THE WINNERS June 2020
Distributors Name Top Jan/San Products


INTRODUCING THE WINNERS June 2020
Top Cleaning Chemical Products


INTRODUCING THE WINNERS June 2020
Cleaning Equipment And Accessories Winners



SUBMIT A BSCAI CLEAN AWARDS PROGRAM ENTRY BY JUNE 30 June 2020
Nominations Open For 2020 BSCAI CLEAN Awards



A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Polished Concrete Flooring Trims Spending, Improves Sustainability




















PREPARATION IS THE BEST PROTECTION June 2020
Facility Managers Must Know How To Fight Pandemics





















STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages






























BSCAI'S COMMERCIAL CLEANING RESOURCES FOR COVID-19 April 2020
BSCAI's Commercial Cleaning Resources For COVID-19






EXECUTIVE INSIGHTS: MICHAEL HERBST, DKI April 2020
BSC, Commercial Property Restoration Industries Similar


LOOKING AHEAD April 2020
Tips For Employee Succession Plans





THE COST OF LITHIUM April 2020
Cost And Safety Of Lithium Batteries





BENEFITS OF ONBOARD MOPS April 2020
Onboard Mops Add Convenience, Reduce Injury





FIGHTING A PANDEMIC April 2020
How COVID-19 Has BSCs Scrambling



SEEKING GREENER PASTURES April 2020
Indoor Air Quality Affects Education, Student Health





STRENGTH IN NUMBERS April 2020
Buying Groups Address Industry Challenges



STRENGTH IN NUMBERS April 2020
Benefits Of Buying Groups


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Distributors Supply Products And Guidance During Pandemic


FACES OF THE FRONTLINE April 2020
Laine Noah Leads Through Unprompted Contributions



















EMBRACING CLEAN INITIATIVES April 2020
Survey Gauges Green Cleaning Equipment Adoption



EMBRACING CLEAN INITIATIVES April 2020
Conveying Value To Maintain Green Initiatives








CLEANING: A CRUCIAL FUNCTION OF PUBLIC HEALTH April 2020
COVID-19 Outbreak Emphasizes Cleaning Budgets, Frontline Support


















BSCAI MEMBER NEWS February 2020
Commercial Cleaning For Large-Scale Events




BSCAI MEMBER NEWS February 2020
BSCAI Board Of Directors Announced For 2020






SHOULD SUPERVISORS BE CUSTOMER RELATIONS EXPERTS? February 2020
Improving Service With Supervisor-Client Relationships


CARING FOR THE KIDS February 2020
Jan/San Employee Combats Child Maltreatment










FACES OF THE FRONTLINE - SPONSORED BY PROTEAM February 2020
Rickevon Johnson Stands Out With Unprompted Contributions


CONTRACTORS CONVERGE ON BALTIMORE February 2020
Targeted Education Slated For Clean Buildings Expo



SOFTEN AMAZON’S BLOW WITH ERP SOFTWARE February 2020
How Amazon Has Set The Bar High On Distribution


A QUICK INTRODUCTION February 2020
Zudonyi Takes Over As Editor-In-Chief








2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves








SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Superbugs Spreading From Soft Surfaces, Too







WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines






CLEAN BUILDINGS EXPO RETURNS TO BALTIMORE February 2020
Clean Buildings Expo To Offer Expanded Education Sessions
Clean Buildings Expo highlights education, product information and networking for facility cleaning managers.













































































FIVE TIPS FOR BETTER BIDS November 2019
Accurate Bidding And Estimating Key To Bottomline Growth


AWARDING SERVICE November 2019
A Cleaning Company That Gives Back


AWARDING SERVICE November 2019
BSCAI Names Its Employee Of The Year







GOOGLE GOES WITH GREEN CLEANING November 2019
Google's Green Cleaning Initiative Started Out Rough













A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning And Disinfecting Must Be Done In Two Steps


CURATING KNOWLEDGE HELPS UNLEASH IT November 2019
Search The Web Strategically For Green Cleaning Products










HAND DRYER MUST-HAVES November 2019
What Attributes To Look For In A Hand Dryer


HAND DRYER MUST-HAVES November 2019
Some Desire Hand Dryers With HEPA Filters


EMBRACING MICROFIBER November 2019
Transitioning To Microfiber Mops


EMBRACING MICROFIBER November 2019
Microfiber Promotes Efficiency, Ergonomics





SHOULD JANITORS RECEIVE RAISES EACH YEAR? October 2019
When To Give Janitors High Wages











AVOIDING RESTROOM TROUBLES November 2019
Top Restroom Cleaning Challenges


REDUCING WORKER INJURIES November 2019
Trim On-The-Job Accidents


REDUCING WORKER INJURIES November 2019
Dodging Chemical Hazards








PROTECTING CLIENTS DURING COLD AND FLU SEASON October 2019
How To Start An Infection Control Program








HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys




BACK TO VEGAS FOR BSCAI October 2019
Annual BSCAI Event Boasts Meaningful Education



INCREASING THE CIRCULARITY OF FACILITIES LIFE October 2019
Products As A Service Promotes Cleaning Efficiency



SHOWCASES, SEMINARS AND SLOTS October 2019
Getting To Know The ISSA Show Speakers












BENEFITS OF ERGONOMICS October 2019
Training Emphasizes Mopping Ergonomics




















PULLING THE PLUG October 2019
The Benefit Of Cordless Backpacks



PULLING THE PLUG October 2019
Embrace Cordless Vacuum Cleaners






CRACKING THE CODE October 2019
Fighting Infections In Healthcare Facilities


CRACKING THE CODE October 2019
The Importance Of Cleaning In Foodservice Areas


CRACKING THE CODE October 2019
What Slips And Falls Can Cost Facilities




































WHICH REP FOR THE JOB? September 2019
Who Needs Outside Sales Reps
















ESTABLISHING STAFF ENGAGEMENT September 2019
Six Steps To Successful Staff Engagement














EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Autonomous Cleaning Equipment Helps Facilities In A Big Way


EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Workers Respond To Robotic Floor Equipment




THE POWER OF PEER GROUPS August 2019
With Peer Groups, BSCs Don't Go It Alone




SECURE STRONG HIRES September 2019
Promoting Employee Benefits To Potential Hires


FROM THE EDITOR'S DESK August 2019
Employee Onboarding Vital For BSCs









CLEANING ON THE FIRST SHIFT August 2019
Vacuum Helps Make The Switch To Day Cleaning


OVERCOMING HURDLES September 2019
Management Advice On Cleaning Struggles



WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives







THE RISE OF ROBOTS August 2019
Automation An Asset To Janitor


FREETIME August 2019
Making Sales And Milking Cows










SHOULD YOU ‘CRUSH’ YOUR COMPETITION? August 2019
Support Your Industry 'Rivals'














































DISINFECT FASTER WITH ELECTROSTATIC TECHNOLOGY June 2019
Electrostatic Sprayers Reduce Sickness, Save Time








BE AN ELITE BSC June 2019
Can Cleaning Accounts Be Too Small?













END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use

















MANAGING CLEANING EXPECTATIONS June 2019
How Home Economics Helped Shape The Profession Of Clean


THE STRATEGIC SELL June 2019
Closing Sales Is Overrated





TIME TO EMBRACE DASHBOARD SOFTWARE June 2019
Fix Flaws With Business Intelligence Dashboard Software



FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
High-Speed Hand Dryers Keep Restrooms Clean And Long Lines Moving Quickly


FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
Gillette Stadium Sustainability Efforts


FACES OF THE FRONTLINE June 2019
Chicago Day Porter Known For Kindness, Hard Work


TACKLING TENACIOUS HAIS June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS June 2019
Disinfecting Processes That Reduce HAIs



SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom




PREPARING TOMORROW’S LEADERS June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS June 2019
Prepare Prospective Cleaning Leaders




IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Create Recycling Programs That Work


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
The History Of Recycling


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Reduce Recycling Contamination


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Financial Benefits Of Proper Recycling Programs




2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face


INDUSTRY STATISTICS April 2019
2019 Building Service Contractor Market Report






CATCHING GHOST EMPLOYEES April 2019
A Form Of Payroll Fraud That Is Frightening



FACES OF THE FRONTLINE April 2019
Chicago Janitor Keeps Coworkers, Customers Happy



BRANDING THE RESTROOM April 2019
Customized Soap Dispensers Help School Show Pride



VACUUM SUCCESS April 2019
Productivity Gains Of Backpack Vacuums


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment







NAVIGATING THE OCEAN OF INDOOR PLASTIC April 2019
How Departments Can Reduce Their Environmental Imprint








April 2019
Communicating Value


FROM THE EDITOR April 2019
Clean Buildings Expo Impresses


ZEROING IN ON GERMS April 2019
Top Hiding Spots For Germs And Bacteria


ZEROING IN ON GERMS April 2019
Schools Tackle Germ Hotspots


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction



GROWING A GREEN PROGRAM April 2019
Survey: Green Cleaning Trends


GROWING A GREEN PROGRAM April 2019
Where Sustainable Practices Fit In Facilities


GROWING A GREEN PROGRAM April 2019
Survey Dives Into Green Certifications


GROWING A GREEN PROGRAM April 2019
Green, Sustainable Survey Outlines Cleaning Trends




FROM THE EDITOR March 2019
Amazon Strikes Jan/San Distributors Again




DEFINING YOUR IDEAL CUSTOMER February 2019
The Final Step To Scaling Up Your Cleaning Company


APPEALING TO CUSTOMERS February 2019
Why BSCs Should Embrace Sustainability



CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears



A HANDBOOK FOR THE CLEANING INDUSTRY February 2019
New Book Helps BSCs To Thrive


NEW YEAR, NEW LEADER February 2019
BSCAI President Talks Goals For 2019





FACES OF THE FRONTLINE February 2019
Longtime Janitor Viewed As "Soldier On The Frontline"




THE HONORABLE BRYAN SMITH February 2019
Jan/San Professional Serves Role In Local Government




ROBOTS ARE CHANGING DISTRIBUTORS' ROLES February 2019
Autonomous Cleaning Equipment Force Distributors To Consult More




GREEN CLEANING COLUMN February 2019
Growth In Sustainable Innovation


BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy



STRIKING A BALANCE February 2019
Understanding Customers Key To Inventory Control




BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


RECRUITING GENERATION NEXT February 2019
What Millennials In The Workplace Desire




TAKING CONTROL OF INFECTIONS February 2019
Identify Common Germs Found In Facilities


TAKING CONTROL OF INFECTIONS February 2019
Protection From Pathogens


TAKING CONTROL OF INFECTIONS February 2019
Life Span Of Germs And Cleaning Efficacy


CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


GET READY TO VOTE February 2019
Distributor Choice Awards Near




BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE November 2018
Book Helps Improve Relationship With Coworkers


CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing



BUILDING A COMPANY AROUND ROBOTICS November 2018
Business Uses Robotic Cleaning Technology To Empower Workers



BRINGING VINYLS BACK November 2018
Jan/San Industry Vet Enjoying Successful Music Career


HOW BSCS CAN CREATE A SCALABLE MODEL November 2018
A Blueprint To Help Business Expand


UNIVERSITY OF GEORGIA STUDIES UP ON GREEN November 2018
Environmentally-Friendly Cleaning Program Saves School $400,000 A Year



GREEN CLEANING: LOOK WHAT THE OCCUPANT DRAGGED IN November 2018
Identify And Combat Cleaning Challenges


BIG SHOES TO FILL November 2018
Start Leadership Succession Planning Today





FROM THE EDITOR'S DESK November 2018
Report Helps Determine Ideal Cleaning Cost


EXAMINING THE COMP November 2018
Sales Rep Salaries In Jan/San



FACILITY FOCUS November 2018
Fighting Contamination In Recycling


THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite





GIVING GERMS MORE ATTENTION November 2018
High-Touch Surfaces Need Improved Disinfecting


FROM THE EDITOR November 2018
IoT Takes A Step Forward


PAPER TRAIL FROM A TO Z November 2018
Explaining Sustainable Paper Products


PAPER TRAIL FROM A TO Z November 2018
Defining Green Paper Terms


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


SERIOUS RACQUETBALL October 2018
Pro-Link Manager Has Major Game


A VALUABLE PIECE October 2018
Changing Roles In Redistribution



A VALUABLE PIECE October 2018
How To Choose A Wholesale Distributor


PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment




STOP THE TRANSPORT OF PATHOGENS October 2018
Combat Pathogens At Their Source


STOP THE TRANSPORT OF PATHOGENS October 2018
Cleaning Technology Fights Contamination


BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce




TARIFFS' IMPACT ON DISTRIBUTORS October 2018
Taxes On Chinese Imports Could Affect Jan/San Industry


October 2018
ISSA Voices Concern


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line


BUILD THE TEAM THAT WILL GROW YOUR BUSINESS September 2018
How To Form The Right Leadership Team


REDUCING SLIP-AND-FALL HAZARDS September 2018
Floor Chemical Examinations Lessen Falls







GROWING WITH THE INDUSTRY September 2018
Preparing McLemore Building Maintenance For The Future



September 2018
Leaving A Legacy


WHY WATER WORKS September 2018
Cleaning Managers Embrace Engineered Water





SELLING SUSTAINABILITY September 2018
Iowa-Des Moines Supply Goes Beyond Green Cleaning Products



BSCAI GOES BIG IN DALLAS September 2018
Conference Educates Building Service Contractors



DEFANGING THE DUST BUNNIES September 2018
Tips To Tackling Dust And Improving Health


NEW HOST CITY FOR ISSA SHOW September 2018
Speakers, Innovative Products Highlight ISSA Show North America




PREPARING FOR A DIGITAL AGE September 2018
Digital Tools To Have Large Impact On Distribution Business


September 2018
Beating Amazon




ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


FROM THE EDITOR September 2018
ISSA 2018 Puts Innovation On Display


MANAGEMENT SURVEY September 2018
Annual Survey Examines Cleaning Budgets


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Advantages Of Compact Floor Machines


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Productivity Advantages Of Small Autoscrubbers


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Using The Right Floor Equipment Improves Cleaning Outcomes


CRAFTING A VISION IS THE FIRST STEP TO SCALING UP August 2018
Take Your Business To The Next Level



TRACKING JANITOR PRODUCTIVITY WITH APPS August 2018
Exploring Evidence-Based Cleaning





FROM THE EDITOR'S DESK August 2018
BSCs Should Join The Zero Waste Movement


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits





GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads


CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers


THE POWER OF PEERS August 2018
Peer-To-Peer Networking Helps Solve Issues


THE STRATEGIC SELL August 2018
B2B Trends Reshaping Inside Sales



PRIORITIZING CLEANING OVER EVERYTHING ELSE August 2018
Dirty Schools Impact Student Performance



FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Changing Chemicals Propels Green Cleaning Program


FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Benefits Of Streamlining Cleaning Chemicals





OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Techniques To Achieving Green Cleaning Buy-In


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Research That Supports Sustainability In Schools


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Communicating And Promoting Green Cleaning Initiatives





CLEANING THE UNIVERSITY OF MARYLAND August 2018
Campus Residents Push For Green And Sustainable Initiatives


CLEANING THE UNIVERSITY OF MARYLAND August 2018
University Specializes On Strategies Resulting In Success














HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? July 2018
Increase Business Revenue By Charging For Assistance




K-12 SCHOOL REDUCES LUNCHTIME WASTE July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability








CRACKING THE ICE MELT ORDERING MYSTERY July 2018
Doing Ice Melt Homework Saves Distributors Money





OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression




INNOVATION AWARD WINNERS July 2018
Robot Technology Garners High Praise At Interclean



CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry






BOOK CLUB June 2018
Life Lessons From The Janitor



CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance









SIT OR STAND, JUST DON'T WALK June 2018
Selecting The Right Floor Scrubber






ADAPT, MIGRATE OR DIE June 2018
Staffing Challenges Facing Cleaning Departments




THREE WARNING SIGNS OF BAD CUSTOMERS June 2018
How Building Service Contractors Can Spot Good Clients











MANAGING WORKPLACE ERGONOMICS June 2018
Reducing Cleaning Worker Injuries Through Improved Ergonomics


MANAGING WORKPLACE ERGONOMICS June 2018
Ergonomic Improvements That Reduce Worker Injuries


MANAGING WORKPLACE ERGONOMICS June 2018
Create A Culture Of Safety For Custodians







THE TRUE COST OF FLOOR PADS June 2018
Value Of Premium And Budget Floor Pads


THE TRUE COST OF FLOOR PADS June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS June 2018
Proper Care And Safety Tips For Floor Pads


CHOOSING FULL COVERAGE June 2018
Reduce Labor Costs With Electrostatic Cleaners






FROM THE EDITOR'S DESK June 2018
Trade Show Shows Future Of Cleaning Industry











JAN/SAN LEADER FOR 75 YEARS May 2018
Sanitary Maintenance Celebrates Publication Milestone




SURVIVING IN THE AGE OF AMAZON May 2018
E-Tailers Forcing Distributor Sales Reps To Evolve




IOT-EQUIPPED DISPENSERS HELP REDUCE COMPLAINTS April 2018
Data Generation Helps Track Towel, Soap Supply



HIRING THE RIGHT MANAGER April 2018
Identifying Desirable Leadership Qualities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Prevent Pests With Regular Inspections


PROGRESS IN GREEN CLEANING April 2018
Evolution Of Green Cleaning Initiatives


PROGRESS IN GREEN CLEANING April 2018
Future Of Cleaning Green


TRANSITION TO ELECTROSTATIC MACHINE PROVES SUCCESSFUL April 2018
Electrostatic Cleaning Helps Improve Business





CLEANING FOR PUBLIC HEALTH April 2018
How To Properly Clean Restrooms And Mitigate Infections


CLEANING FOR PUBLIC HEALTH April 2018
Removing Soils From Public Restrooms


CLEANING FOR PUBLIC HEALTH April 2018
Cleaning Technology Fights Restroom Bacteria


FROM THE EDITOR'S DESK April 2018
CBE Will Bring BSCs And Facility Executives Together





BE MORE THAN A CLICK AND A BOX April 2018
Buying Groups Help Distributors Compete Against E-Tailers



VACANCY DUE TO IMMIGRATION April 2018
DACA Dilemma Could Cause Janitorial Staffing Issues


VACANCY DUE TO IMMIGRATION April 2018
Turnover Would Hamper Commercial Cleaning Services


VACANCY DUE TO IMMIGRATION April 2018
Immigration Debate To Continue Through The Fall


EXPANDING YOUR BRANDING April 2018
Chemicals Offer Entry Into Private Labeling


EXPANDING YOUR BRANDING April 2018
Brand Strategy Involves Knowing When To Expand



ZEROING IN ON ZERO WASTE April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE April 2018
The Future Of Zero Waste


FROM THE EDITOR: DESERVING WINNERS April 2018
Distributor Choice Awards A Blast To Oversee


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program



IF YOU CAN’T BEAT ‘EM, REDIRECT ‘EM April 2018
Techniques To Steer Facility Initiatives In A More Sustainable Direction








CASE STUDY: BATTERY MAINTENANCE REDUCES CUSTOMER COMPLAINTS March 2018
Good Floor Care Starts With The Right Battery







THE BENEFITS OF BRAND NAMES September 2018
Selling Commercial Versions Of Consumer Brands


ROBOTIC FLOOR MACHINE ALLOWS JANITORS TO CLEAN HANDS-FREE February 2018
Case Study: Robotic Floor Machine Allows For More Efficient Janitorial Work


UNPLUGGING FOR GREATER EFFICIENCY AND COST SAVINGS February 2018
Battery Upright Vacuums Lead To Improved Productivity








SUCCESS STARTS WITH LEAP OF FAITH February 2018
Steve Harvey Book Helps Business Leaders, BSCs "Jump" Toward Success


THE VOICE OF THE MODERN BUYER February 2018
Jan/San Customers Need Trusted Business Advisors


AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria




PREPARED FOR ANYTHING February 2018
Distributors Must Be Ready To Service Any New Floor


MEET BSCAI'S NEW LEADER FOR 2018 February 2018
A Conversation With BSCAI's New Leader For 2018







FROM THE EDITOR: THANK YOU TO A TRUE LEADER February 2018
Saying Thanks To A Retiring Face Of Jan/San



FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Proper Maintenance Schedules That Protect Floors


FREETIME: ENJOYING A HALL-OF-FAME BOWLING CAREER February 2018
Bowling Bill Allen Supplies The Strikes, Sanitary Products







STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace







November 2017
Changing Office Spaces



SELLING ROBOTS November 2017
Robot Floor Cleaners Enter The Jan/San Market




THE SOUTHERN UTE INDIAN TRIBE EMBRACES ECO-FRIENDLY ODOR CONTROL November 2017
CASE STUDY: Control Odors While Protecting The Environment



EXPLAINING ON-SITE GENERATION November 2017
What Is On-site Generation Of Cleaning Products?


EXPLAINING ON-SITE GENERATION November 2017
Understanding Aqueous Ozone Cleaning Technology


EXPLAINING ON-SITE GENERATION November 2017
Disinfecting With On-Site Generation Technologies


TEAMING UP ON GREEN CLEANING November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING November 2017
Communicating Green Cleaning Initiatives



GETTING THE RIGHT WORDS OUT November 2017
Communicating Green Cleaning Advantages


GREEN CLEANING TRENDS November 2017
Importance Of Green And Sustainable Initiatives


GREEN CLEANING TRENDS November 2017
Benefits Of Green And Sustainable Initiatives


GREEN CLEANING TRENDS November 2017
Survey Outlines Sustainable Cleaning Initiatives



SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Building Operations Supports Human Health And Wellness


SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Cleaning Standards That Focus On Wellness


SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Cleaning That Limits Toxic Exposure




HEALTH BENEFITS DRIVE GREEN CLEANING November 2017
Using Green Cleaning To Promote Occupant Health




KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Productivity Gains Of Floor Cleaning Equipment


CHANGING OFFICE LAYOUTS REQUIRE NEW TOWEL DISPENSERS October 2017
Densification Of Offices Creating Restroom Problems





THE STRATEGIC SELL: THE MAKEUP OF AN ELITE SALESPERSON October 2017
The Best Sales Reps Have These Traits




FIVE STEPS TO GOING GREEN October 2017
Shifting From Green Cleaning To Sustainability


FIVE STEPS TO GOING GREEN October 2017
Steps To Implementing Green Cleaning Programs


FIVE STEPS TO GOING GREEN October 2017
Introducing Green Products And Processes


FIVE STEPS TO GOING GREEN October 2017
How Vendors Help Support Sustainability



PROVIDING EXTRA PROTECTION AGAINST VIRUSES AND BACTERIA September 2017
Case Study: Electrostatic Sprayer Provides Complete Surface Disinfection


EMBRACING PRODUCT EVOLUTION October 2017
Looking For Innovation In Cleaning Products



PREVENTING CART CONTAMINATION September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION September 2017
Customizing Custodial Carts


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Promoting Green Cleaning In Schools


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Soliciting Green Cleaning Buy-In


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Stats That Support Sustainability


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Partners That Help Promote Green


UPRIGHTS UNPLUGGED September 2017
Battery Upright Vacuums Boost Productivity



IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Types Of Bacteria Found In Restrooms


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Most Contaminated Restroom Surfaces


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Techniques To Fight Restroom Germs


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Teaching Restroom Disinfection Techniques



ROBOTS ROAM THE HALLS September 2017
Benefits Of Robotic Floor Equipment


ROBOTS ROAM THE HALLS September 2017
Cleaning Merges With Technology


ROBOTS ROAM THE HALLS September 2017
Floor Equipment That Collects Data


ROBOTS ROAM THE HALLS September 2017
University Benefits From Robotic Equipment


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
How New Programs Impact Cleaning




HOW TO PREVENT RESTROOM COMPLAINTS August 2017
Top Five Restroom Problems


GRAB A LARGER SLICE August 2017
Foodservice Disposables Market Primed For Growth



AN EXTRAORDINARY EXPERIENCE August 2017
Seminars Tout Green And Healthy Schools


BSCAI RECHRISTENS ITS ANNUAL CONVENTION August 2017
BSCAI Las Vegas Conference Focuses On Education




ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM August 2017
Steps To Transitioning To Green Cleaning


ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM August 2017
Creating A Sustainability Plan


SCHOOL STARTS WITH CLEAN HANDS August 2017
Hand Washing Prevents Cold And Flu


SCHOOL STARTS WITH CLEAN HANDS August 2017
Positioning Soap And Sanitizer


SCHOOL STARTS WITH CLEAN HANDS August 2017
Tips To Encouraging Hand Washing


FROM THE EDITOR’S DESK August 2017
Two Great Conventions In Las Vegas


CAN-DO CANISTERS August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS August 2017
Caring For Canister Vacuums


BRINGING WORKOUT LESSONS TO WORK August 2017
Benefits Of Training Cleaning Professionals
Benefits peer training can have on a green cleaning program




FROM THE EDITOR August 2017
Understanding Customer Buying Behavior


July 2017
BSCAI Offers Designation For Jan/san Distributors
The RBSP designation is recognized with great respect by building service contractors


TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year


CREATING THE IDEAL CUSTOMER July 2017
How Jan/san Distributors Can Groom Top-tier Customers


FROM THE EDITOR July 2017
Help Sanitary Maintenance With Jan/san Distributor Sales Survey
Sanitary Maintenance and ISSA need your help



A NEW WAY OF THINKING June 2017
Book Club: The Value of Right-Brain Thinking For BSCs
This is a great book to read and process with your teammates, as it challenges conventional thinking

June 2017
Jan-Pro Discovers Backpack Vacuum Efficiency
When used properly, a backpack vacuum cleans two to three times faster than an upright


SUSTAINABILITY BY ANOTHER NAME June 2017
Common Sense Practices That Drive Sustainable Initiatives


LAUNDRY BUSINESS GROWS THANKS TO REMOTE ACCESS TO DATA May 2017
Case Study: Laundry Business Turns To Chemical Dispensing System


DECODING THE BATTERY MARKET May 2017
What To Know About Sealed Lead Acid Batteries




THE BIG PROBLEM WITH LITTLE FIBERS May 2017
Is Microfiber Contributing To Sustainable Hazards?


ADJUSTING TO JAN/SAN’S FUTURE May 2017
Buying Groups Assist Distributors In Changing Market





ARE YOU READY FOR A PRIVATE BRAND? May 2017
Can Your Business Handle A Private Brand?




THE BEST 40 PRODUCTS AS SELECTED BY SM READERS May 2017
Jan/san Suppliers Pick Top Products For Distributor Choice Awards
Sanitary Maintenance is proud to present the winners of its fourth annual Distributor Choice Award


PRIOR TO PURCHASING May 2017
Biggest Mistakes With Floor Pads And Brushes


PRIOR TO PURCHASING May 2017
What Differentiates Floor Pads And Brushes



FROM THE EDITOR May 2017
Distributor Choice Awards Receives Nearly 350 Nominations
If there’s one thing people in the jan/san industry get excited about, it’s product awards



BSCS GO DIGITAL IN BERLIN April 2017
WFBSC Congress To Coincide With CMS Berlin



TEN TIPS FOR REDUCING INSURANCE COSTS April 2017
Ten Ways To Reduce Insurance Costs For Businesses



PRACTICE MAKES PERFECT April 2017
Touting Training
Staff training is critical to a successful green cleaning program

SOAPS REQUIRED TO CHANGE INGREDIENTS April 2017
Deadline Looms For Triclosan Ban In Soaps








THE SCIENCE OF GREEN CLEANING April 2017
Perfecting Cleaning For Health


THE SCIENCE OF GREEN CLEANING April 2017
Improving Cleaning Process And Procedures


THE SCIENCE OF GREEN CLEANING April 2017
Growing A Green Cleaning Program



FROM THE EDITOR’S DESK April 2017
The Benefits Of Events Such As The Cleaning Show, Clean Buildings Expo
Learn By Leaving The Office

BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Using IoT To Solve Restroom Problems


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Managing Restroom Data Improves Efficiencies


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Defining IoT And What It Means For Departments


EDUCATE AND ENGAGE April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE April 2017
Identifying Emerging Cleaning Leaders





3/30/2017
Winners Of The 2017 Distributor Choice Award Announced
Sanitary Maintenance recognizes best industry products

FROM THE EDITOR March 2017
Navigate The Global Cleaning Industry With SM’s Buyer’s Guide
Distributors need to be able to connect with suppliers both old and new

THE YEAR AHEAD FOR BSCAI February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association

FIVE KEYS TO GROWING A BUSINESS February 2017
Book Club: How To Scale Up Your Business
“Scaling Up: How a Few Companies Make It...and Why the Rest Don’t,” by Verne Harnish, is a 360-degree tutorial on how to grow a business

SALES REPS ARE DISTRIBUTORS’ DIFFERENCE MAKERS February 2017
The Strategic Sell: Building A Sales Team Is Essential For Success
Modern buyers expect a sales representative to be a trusted business advisor


THE CHANGING LAW FOR CHANGING TABLES February 2017
New Baby Changing Table Law Presents Sales Opportunities
A new federal law requiring baby changing stations presents a sales opportunity



NOTHING STANDS IN THEIR WAY February 2017
Five Jan/san Distributor Sales Reps Who Broke Through In 2016
The five 2016 Sanitary Maintenance Sales Leaders are willing to do whatever it takes to help their customers


A QUICK READ ON RELATIONSHIP BUILDING November 2016
Book Club: New Simon Sinek Book Teaches Teamwork
“Together Is Better” is a new way of communicating the inspirational about purposeful living and work



FIVE THOUSAND BIKES FOR CHRISTMAS November 2016
Freetime: Dave Wood, Nilfisk, Helps Launch Free Bikes For Kids
Some call Dave Wood the “bike whisperer”

KEYS TO SELLING YOUR BUSINESS November 2016
What To Consider Before Selling Your Small Business
Whether BSCs are planning to sell now, or years down the line, they must first take a good, hard look inside their own operations



HAI PREVENTION November 2016
How Jan/san Distributors Can Help Combat Healthcare-associated Infections
Distributors play a key role in reducing the 1.7 million HAIs occurring annually

SUPPLIER SIDEKICKS November 2016
Wholesalers Can Help Fend Off Online Sellers, Big Box Stores
Wholesalers can help distributors take on big-box stores and e-tailers with their diverse lines, warehouse space and fast delivery


FINDING THE GREENER LINING November 2016
Creating Sustainable Waste Management Programs
Facilities are beginning to explore sustainable alternatives to traditional trash liners

FROM THE EDITOR’S DESK November 2016
Are You Ready For Robot Cleaning?


SUSTAINABLE TRACTION November 2016
Roundtable: Trends In Sustainability Initiatives
Green products are expected, but sustainability initiatives are gaining momentum at the distributor level




FROM THE EDITOR November 2016
Will The Internet Of Things Leave Jan/San Distributors Behind?
Distributors are in a tough position with Internet of Things technology




DO YOU CARRY THESE AWARD-WINNING PRODUCTS? September 2016
Top Commercial Cleaning Products Win Distributor Choice Awards



JOINING AMAZON? September 2016
Deciding Whether To Create An Amazon Web Store




ODOR SOLUTIONS IN A JAR September 2016
Odor-Absorbing Gel-bead Jars Gain Popularity


ELEVATING BUSINESSES TO NEW HEIGHTS September 2016
BSCAI Prepares For Annual Convention In Chicago


CONTROLLING CANNABIS September 2016
Controlling Odors From Marijuana Use
Hotels explore ways to combat odor control issues as pot tourism gains momentum


FROM THE EDITOR’S DESK September 2016
Your Jan/san Distributor Should Be A Resource


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Cleaning Tools With Productivity Gains



BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Tips To Applying Ice Melt



TEACHING GREEN September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN September 2016
Healthy Schools: Getting Buy-In From Staff



DESIGNING FOR INFECTION CONTROL September 2016
Surfaces That Help An Infection Control Program


DESIGNING FOR INFECTION CONTROL September 2016
Considering Cleaning Processes When Designing Facilities


CEOS NEED A GREAT SECOND IN COMMAND August 2016
Book Club: Redefining Executive Job Descriptions


JANITORS NEED ERGONOMICS, NOT INJURIES August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools





THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Determining Soap Quantities For Proper Handwashing


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Promoting Proper Handwashing Techniques


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Cost To Controlling Soap Quantities
Downsizing soap dispenser shots might save stock, but it could compromise handwashing practices

CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners


PRIORITIZE PEST CONTROL August 2016
Integrated Pest Management Tips That Work
Understanding frequent offenders and how to keep them out of facilities

PRIORITIZE PEST CONTROL August 2016
Common Pests And How They Get Into Facilities
What To Look Out For

PRIORITIZE PEST CONTROL August 2016
Pest Risks Based On Facility Type


THE COST OF SICK TENANTS August 2016
BSCs Can Help Reduce Employee Absenteeism


MINDFUL OF MAINTENANCE August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines

MINDFUL OF MAINTENANCE August 2016
Routine Extractor Maintenance Protects Equipment


MINDFUL OF MAINTENANCE August 2016
Handling Big Problems With Carpet Equipment



ROUNDTABLE: THE TRUE BENEFITS OF MEMBERSHIP June 2016
A Closer Look At Buying Groups




NEW FLOOR PADS ADD TO THE PLETHORA OF OPTIONS June 2016
Choosing The Correct Floor Pad



TEN BATTERY MAINTENANCE TIPS June 2016
Extend Battery Life Of Machines





DOWN AND DIRTY: SCHOOL SECURITY IS OF UTMOST IMPORTANCE June 2016
Consider Employee Background Screening When Staffing Schools


ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES June 2016
Staff Retention In Today’s Labor Market


BACK FROM ISSA/INTERCLEAN AMSTERDAM June 2016
Robotic Cleaning Takes Center Stage At Industry’s Largest Trade Show



LEADING A MOVEMENT June 2016
Implementing A Green Cleaning Program


LEADING A MOVEMENT June 2016
Promoting Healthy Cleaning Practices



START BY SELLING JUST A FEW PRIVATE LABEL PRODUCTS May 2016
Start By Selling Just A Few Private Label Products




HOST YOUR OWN TRADE SHOW May 2016
Jan/san Distributors Can Benefit From Hosting Events



GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS May 2016
Promoting Student Health And Sustainable Cleaning


GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS May 2016
Measuring Green Cleaning Milestones



CLOSING THE DOOR ON ODORS May 2016
Controlling Restroom Odors From Inside The Stall


CLOSING THE DOOR ON ODORS May 2016
Tackling Odor Issues In Women’s Restrooms


CLOSING THE DOOR ON ODORS May 2016
Odor Control Techniques For Men’s Restrooms



FLOOR PAD DO’S AND DON’TS May 2016
Comparing Floor Pads And Brushes


FLOOR PAD DO’S AND DON’TS May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
The Future Of Floor Pads



SMALL MACHINES, BIG ADVANTAGES April 2016
Micro Autoscrubbers Provide Alternative For Small Spaces











DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Protecting Microfiber Through Proper Laundering


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Proven Results For Protecting Microfiber


BUILDING A GREEN TEAM April 2016
Tips For Managers Launching Green Cleaning Programs




ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms


BOOK CLUB: BE PREPARED TO EXIT YOUR BUSINESS AT ANYTIME February 2016
Tips For Selling A Cleaning Business



HIRING ROBOTS TO CLEAN February 2016
Robotic Cleaners Give BSCs A Leg Up




QUIET PLEASE February 2016
Benefits Of Quiet Equipment





BREAKING BAD HABITS February 2016
Management Tips To Get Departments Out Of A Rut



STRAPPING ON SAVINGS February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Properly Fitting A Backpack Vacuum







ADVANCEMENTS IN GREEN PAPER November 2015
Trend Toward Recycling Paper Is Growing


ADVANCEMENTS IN GREEN PAPER November 2015
Alternative Paper Fibers And Facilities That Embrace Them


ADVANCEMENTS IN GREEN PAPER November 2015
Future Trends Of Recycled Paper Towels





WORKING WITH WATER November 2015
Fitting Engineered Water Into Cleaning Programs





SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Improve Restroom Cleaning Processes


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Tools That Simplify Restroom Cleaning


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Barriers To Improving Restroom Cleaning


BOOK CLUB: BELIEVE IN LEADERSHIP September 2015
Dr. Albert Mohler Tells BSCs To Share Their Convictions



DOWN AND DIRTY: BUY DIRECT OR THROUGH DISTRIBUTION? September 2015
Deciding When BSCs Should Buy From Janitorial Supply Distributors


CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums







IDEAS FOR GREEN CLEANING October 2015
Using Aqueous Ozone To Clean For Health


IDEAS FOR GREEN CLEANING October 2015
Green Cleaning Supports University Goals


IDEAS FOR GREEN CLEANING October 2015
Involving Students To Help Grow Green Programs


IDEAS FOR GREEN CLEANING October 2015
Greening Pest Control Processes


ISSA/INTERCLEAN RETURNS TO SIN CITY September 2015
Las Vegas Welcomes Building Service Contractors for ISSA/INTERCLEAN 2015


MORE TO MATS THAN MEETS THE EYE September 2015
The Role Of Matting In Green Programs


BSCAI’S EXTRA SPECIAL ANNUAL CONVENTION September 2015
BSCAI Celebrates 50th Anniversary In Las Vegas



BOOK CLUB: DITCH THE SWOT ANALYSIS August 2015
Deconstructing Janitorial Business Strategies








THE STRATEGIC SELL: DATA DRIVES SMART SALES August 2015
Jan/san Distributors Should Rely On Sales Analytics, Not Instincts







LEAD DON'T FOLLOW June 2015
How To Make Your Business Stand Out


BUYING GROUPS ROUNDTABLE June 2015
Advantages Of Group Purchasing





BUYING GROUP LEADERS SPEAK UP June 2015
Bringing National Accounts To Buying Groups




DISTRIBUTOR CHOICE AWARDS TOP 40 June 2015
Jan/San Distributors Vote On The Cleaning Industry's Best Products


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
What Is Quat Binding And Why It Must Be Prevented


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
Tips To Preventing Quat Absorption


THE STRATEGIC SELL: TRUST IS WORTH MORE THAN LIKABILITY May 2015
Build Trust Through Company Transparency


A BRAND UNLIKE ANY OTHER May 2015
Avoid Competing On Price By Offering Private Brands










REDUCING INFECTION HAZARDS May 2015
Tips For Proper Disposal Of Infectious Waste


REDUCING INFECTION HAZARDS May 2015
Containing Hazardous Waste: Finding A Strong Hold


REDUCING INFECTION HAZARDS May 2015
Protect Workers From Medical Waste


REDUCING INFECTION HAZARDS May 2015
What Is Considered Medical Waste


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Benefits Of Choosing The Right Floor Pads


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Proper Maintenance Of Floor Pads


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Exploring New Floor Equipment Options




TAPPING INTO A NEW CUSTOMER BASE April 2015
New Distribution Software Opens Up B2C Jan/San Market




BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting




GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE May 2015
Prepare For The Next Round Of GHS Requirements


MANUFACTURER ROUNDTABLE: DILUTION CONTROL April 2015
GHS Labeling For Preportioned Packets




April 2015
Super Bowl Setup



PROTECTING THE MICROFIBER INVESTMENT April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT April 2015
How To Properly Dry Microfiber


ADJUSTING TO NEW SURROUNDINGS April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS April 2015
Benefits Of Using Orbital Equipment On Carpets



TWO GHS DEADLINES LOOM FOR DISTRIBUTORS April 2015
Jan/San Industry Prepares For Globally Harmonized System



SHIELDING FACILITIES FROM INFECTION April 2015
Infection Prevention That Fights Pandemics


SHIELDING FACILITIES FROM INFECTION April 2015
Training Staff On Proper Infection Prevention


SHIELDING FACILITIES FROM INFECTION April 2015
Understanding Transmission Of Germs


SHIELDING FACILITIES FROM INFECTION April 2015
Protecting Staff From Germ Exposure





DOWN AND DIRTY: ESSENTIAL VACUUM ATTACHMENTS February 2015
The Right Vacuum Attachments Reduce Labor, Clean Safely








STRIP FLOORS IN LESS TIME AND WITH LESS LABOR February 2015
Orbital Machines Are Changing Floor Cleaning





CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment That Results In Big Savings


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment Accessories That Make Sense



CLEARING THE AIR ON HAND DRYERS February 2015
Are Your Hand Dryers ADA Compliant?


CLEARING THE AIR ON HAND DRYERS February 2015
Calculating Energy Consumption With Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Standard Versus Blade Hand Dryers


MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders


STEAM ALLOWS FOR CHEMICAL-FREE CLEANING November 2014
Understanding The Power Of Steam Cleaning




ANTIBACTERIAL SOAPS UNDER ATTACK November 2014
Triclosan Soap Manufacturers Must Prove Health Benefits



CLASS A FACILITIES DEMAND UPSCALE TOWELS AND DISPENSERS November 2014
High-end Consumables Make A Restroom Stand Out




PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Benefits to Using Backpack Vacuums


FIVE ESSENTIAL JOB INTERVIEW QUESTIONS November 2014
It's Time To Rethink The Behavioral Interviewing Process


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement


DOWN AND DIRTY: SUPERVISING TWO TYPES OF JANITORS November 2014
Turn Bad Employees Into Reliable Team Members


MANUFACTURER ROUNDTABLE: CLEANERS AND DISINFECTANTS November 2014
Get To Know the OSHA Globally Harmonized System


FIGHTING INFECTIONS REQUIRES PLANNING November 2014
Developing An Infection Prevention Program


THE DIRT ON CLEANING CLOTHS November 2014
Microfiber Cloths Excel Over Cotton


THE DIRT ON CLEANING CLOTHS November 2014
Proper Use Of Cleaning Cloths Prevent Cross-Contamination


THE DIRT ON CLEANING CLOTHS November 2014
Do’s And Don’ts Of Laundering


THE DIRT ON CLEANING CLOTHS November 2014
Role Of Wet Wipes In Commercial Cleaning






DISPOSABLE MICROFIBER IS GREAT IN INDUSTRIAL FACILITIES October 2014
Microfiber Mops Make For Healthy, Happy Employees





COMBINING CARPET CARE AND EFFICIENCIES October 2014
Carpet Equipment That Streamlines Frequencies


COMBINING CARPET CARE AND EFFICIENCIES October 2014
Simplifies Cleaning Processes Using Carpet Equipment


SCENTS AND SENSIBILITY October 2014
Bad Smells Leave Bad Impressions


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Benefits Of Ride-on Scrubbers Extend Beyond Cleaning


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Chemical-Free Scrubber Cleans Outdoor Space


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Using Floor Equipment Drives Productivity



SIMPLIFYING REBATES October 2014
Use Distribution Software To Track Rebates







GET MORE FROM YOUR CUSTODIAL MANAGEMENT SOFTWARE October 2014
Use Janitorial Software To Monitor Equipment And Record Personnel Issues






FINDING BEAUTY IN A RESTROOM STAPLE September 2014
Freetime: Richard Weiss, Owner of Weiss Bros., Collects Antique Toilet Paper










TAKE THE STAIRS TO SUCCESS August 2014
Take The Stairs By Rory Vaden Is A Worthwhile Read




GETTING INSIDE YOUR CUSTOMER'S HEAD August 2014
From Facility Manager To Building Service Contractor






PREVENTING THE OFFICE OUTBREAK August 2014
Cleaning Can Reduce Absenteeism In The Workplace







ORBITAL FLOOR MACHINES CAN BE USED FOR INTERIM CARPET CLEANING August 2014
Interim Carpet Cleaning With Orbital Equipment



ORBITAL FLOOR EQUIPMENT GAINING POPULARITY August 2014
Orbital Floor Machines Clean At High Speeds





IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Proper Maintenance Of Backpack Vacuums









DEVELOP THE WEAK AND USE THE STRONG August 2014
Assess And Streamline Your Department


DEVELOP THE WEAK AND USE THE STRONG August 2014
Identify And Overcome Staffing And Purchasing Challenges








GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department



PUSHING CLEANING CARTS FORWARD August 2014
Benefits Of Customizing Cleaning Carts






IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens



HEALTHCARE CLEANING June 2014
Infection Control Training Is Key To Success


BUYING GROUPS June 2014
Spring Conference Season A Success


THE SMELL OF SUCCESS June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS June 2014
Common Scents And How To Fight Odors


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts



FLOOR EQUIPMENT PURCHASING April 2014
Buying Floor Machines From Distributors Vs. Direct


FLOOR EQUIPMENT PURCHASING April 2014
Should BSCs Rent or Lease Floor Care Machines?


WHEN THE GOING GETS TOUGH June 2014
Workloading And Productivity From Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes


WHEN THE GOING GETS TOUGH June 2014
Custodial Workloading Does More With Less




WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers







BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods




CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


IS YOUR COMPANY AN OPEN BOOK? May 2014
Open Book Management Can Improve Sales Reps' Behavior






MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


PROTECTING PASSENGERS April 2014
Preventing Infection In Transportation Centers



PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs




SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Sales Reps Take Jan/San Manufacturer Apps To The Field


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Discover B2B Mobile Apps' Many Uses For The Cleaning Industry


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Product Demos Are Painless With Mobile Sales Apps


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Mobile App Training for Salespeople


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
End Users Demand Dilution Control


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemicals To-go: Using Preportioned Packets


COVER STORY: ROOKIE SUCCESS April 2014
Meet Coastal Chemical & Paper's Young Owner


COVER STORY: ROOKIE SUCCESS April 2014
From Field Dreams To Jan/San Supply


COVER STORY: ROOKIE SUCCESS April 2014
Coastal Chemical Outgrows Garage


COVER STORY: ROOKIE SUCCESS April 2014
Turning Employees Into Family


COVER STORY: ROOKIE SUCCESS April 2014
Capturing The Break Room Business


COVER STORY: ROOKIE SUCCESS April 2014
Making Coastal Chemical A Homerun


FOUR HIRING MISTAKES TO AVOID April 2014
Four Job Interview Mistakes Employers Commonly Make


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Sorting Out Laundry Challenges


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


VACUUMS: FINDING A PERFECT MATCH April 2014
Backpack Vacuums That Improve Productivity


VACUUMS: FINDING A PERFECT MATCH April 2014
Choosing Between Battery Or Corded Vacuums




CALL HIM 'MR. FRANCO' April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' April 2014
Prioritizing Employee Training Programs



CALL HIM 'MR. FRANCO' April 2014
Cleanology: The Science Of Cleaning


EIGHT SIDES TO THE STORY April 2014
Breaking Down The Benefits to Octagonal Floor Pads


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Discover The Benefits of Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Carpet Chemical Trends


PROTECTION FROM RESTROOM BACTERIA April 2014
How To Identify And Fight Restroom Germs


PROTECTION FROM RESTROOM BACTERIA April 2014
Using Proper Chemicals To Clean Restrooms


PROTECTION FROM RESTROOM BACTERIA April 2014
PPE That Protects Cleaning Workers


IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


DELEGATE WITHOUT DISCOURAGING April 2014
Delegating Sales Tasks As A Branch Manager


LEARN BIG IDEAS IN THE BIG APPLE February 2014
WFBSC 2014 Congress Comes To New York




UPCLOSE: RIDE ALONG February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Getting Drivers On Board With Customer Service Training


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


A SYSTEM FOR SUCCESS February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS February 2014
Mopping Systems Create Cleaning Efficiencies






SUSTAINABLE COURSE February 2014
Breakdown Of ASU's Sustainable Advancements


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Avoid Cleaning Downtime With Regular Battery Maintenance


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Additional Battery Maintenance Tips


CLEANING UP BLOOD IS NOT THE SAME AS A TYPICAL SPILL February 2014
How To Clean Blood




UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Study On Laundered Towels Finds E. Coli, Tetanus


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Cloth Vs. Disposable Towels


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Training Hospital Cleaners To Use Wet Wipes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Promoting Cleaning Efficiencies As Budgets Get Cut


PUTTING THE SQUEEZE ON BUDGETS February 2014
Boosting Cleaning Efficiencies: Where To Start


PUTTING THE SQUEEZE ON BUDGETS February 2014
A Team Cleaning Approach To Efficiency


PUTTING THE SQUEEZE ON BUDGETS February 2014
Cleaning Equipment That Streamlines Processes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Creating A Quality Assurance Cleaning Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Benefits to Battery or Cordless Vacuums



NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Nonprofit Gives Free Housecleanings To Cancer Patients


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning For A Reason Launches As Nationwide Nonprofit


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning Close To The Heart


BOOK CLUB: BOUNDARIES FOR LEADERS November 2013
Learn To Be A Great Business Leader


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Developing A Winter Floor Care Program


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
Online Retailer Amazon Enters The Janitorial Supply Market


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION November 2013
SEO Is Changing With Hummingbird Speed


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Prevent Grout Cleaning Mistakes


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tips


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Removing Odor From Floor Grout


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tools


SUSTAINABILITY: LEED V4 November 2013
LEED Gets A Makeover


SUSTAINABILITY: LEED V4 November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite



SUSTAINABILITY: LEED V4 November 2013
Additional LEED EBOM v4 Updates


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Reap The Benefits of Ergonomic Vacuums


IN THE FIELD: UPHOLSTERY CARE October 2013
BSCs Add Lucrative Upholstery Cleaning Services


IN THE FIELD: UPHOLSTERY CARE October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE October 2013
Upholstery Care Includes Cubicles, Office Furniture


UPCLOSE: DECODING DUST MOPS October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


BOOK CLUB: THE GREAT GAME OF BUSINESS October 2013
Run An Open-Book Business


SM SALES SURVEY: SLOW GROWTH October 2013
Janitorial Distributor Sales Up Nearly 2 Percent


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


SM SALES SURVEY: SLOW GROWTH October 2013
Healthcare, Industrial Cleaning Fuel Jan/San Sales


SM SALES SURVEY: SLOW GROWTH October 2013
Product Sales Bounce Back, Paper Still Reigns


SM SALES SURVEY: SLOW GROWTH October 2013
Jan/San Professionals Optimistic About The Future


IN THE FIELD: FLOOR CARE October 2013
Concrete Flooring Regains Popularity


IN THE FIELD: FLOOR CARE October 2013
High Gloss Concrete Is Beautiful and Easy To Maintain


IN THE FIELD: FLOOR CARE October 2013
Finding The Right Concrete Maintenance Program


IN THE FIELD: FLOOR CARE October 2013
Cleaning Stained And Polished Concrete Floors


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning



UPCLOSE: HEAVY METAL October 2013
Sell Safety With Disposable Industrial Towels




BUYING GROUPS: MEMBER BENEFITS October 2013
Reap The Benefits Of Buying Group Regional Distribution Centers


BUYING GROUPS: MEMBER BENEFITS October 2013
Taking Advantage Of Buying Group Services: Networking And Tech 


BUYING GROUPS: MEMBER BENEFITS October 2013
Expand Your Reach With A Jan/San Group Purchase Organization


DOWN AND DIRTY: CLEANING FREQUENTLY TOUCHED OBJECTS FOR HEALTH October 2013
Infection Control: Cleaning Frequently Touched Objects



MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
CDC Says Hand Drying Is Essential


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
America Has A Hand Hygiene Problem


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Study: Mayo Clinic Compares Paper Towels, Other Hand Drying Methods


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Remove More Germs With Proper Paper Towel Use






GHS COUNTDOWN September 2013
Learning The GHS Glossary





UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Tips To Purchasing Sustainable Vacuums


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Cost vs. Value Of Sustainable Vacuums


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Spa Soaps Gain Entrée In The Away-From-Home Market


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


INSIDEHR: RECRUIT AN EMPLOYEE WHO WILL STICK AROUND August 2013
Tips For Hiring Janitors


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Disinfecting For Health


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Establishing Cleaning and Disinfecting Frequencies In Contracts


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Getting Building Occupants Involved In Office Cleanliness


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Schools' High Touch Surfaces


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT August 2013
Creating Sustainable Cleaning Bids


SUSTAINABILITY STANDS OUT August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies




SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
U.S. Green Building Council Updates LEED Cleaning Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Stricter Requirements for LEED Credits


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
LEED Eligible Equipment And More


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Distributors Important Role in LEED v4 Certification




WATCH OUT FOR WARNING SIGNS August 2013
Understanding OSHA's GHS Requirements








UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Reduce Injuries and Labor Costs With Building Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Maintaining Commercial Floor Matting





ONE MAN VS. THE UNION August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'



LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment



STRENGTH IN NUMBERS August 2013
Cleaning Public Schools In Chicago



STRENGTH IN NUMBERS August 2013
Cutbacks at Chicago Public Schools


STRENGTH IN NUMBERS August 2013
The Role of CPS Director of Asset Management



LEFT OUT IN THE COLD August 2013
Standards For Green Ice Melt Are Lacking






IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE June 2013
Reduce Injuries With Ergonomic Mops




IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’




IN THE FIELD: SUSTAINABLE VACUUMS June 2013
Shopping For Sustainable Vacuum Cleaners


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
A Durable Vacuum Is A Sustainable One


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
Sustainability Includes Availability of Replacement Vacuum Parts





BUNDLING YOUR BRAND June 2013
Private Label Lines Are Growing


BUNDLING YOUR BRAND June 2013
Selling Private Label Cleaning Products


BUNDLING YOUR BRAND June 2013
Product Bundling As Business Protection


BUNDLING YOUR BRAND June 2013
Marketing Private Label Lines















GROWING YOUNGER? June 2013
Effective Job Postings For Young Workers





HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

HEALTHCARE CLEANING June 2013
Challenges Of Infection Control Cleaning


HEALTHCARE CLEANING June 2013
Building Healthcare Cleaning Services


HEALTHCARE CLEANING June 2013
Monitoring Infection Control Cleaning Results


2013 READER SURVEY June 2013
2013 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

2013 READER SURVEY June 2013
Trends In Green and Sustainability


2013 READER SURVEY June 2013
Status Of In-House Departmental Budgets



SOAP SELLING POINTS June 2013
Price Matters In Commercial Hand Soap Sales




BSC PROFILE: CLEANING TAKES CENTER STAGE June 2013
Major Commercial Cleaning Services Nashville’s Premier Facilities
Robert Stewart's professional journey has taken him from Music Row to owning one of Tennessee's most successful cleaning firms


CLEANING TAKES CENTER STAGE June 2013
Back To The Music Business — Sort Of



CLEANING TAKES CENTER STAGE June 2013
After A Sour Note, A Second Chance At Success



CLEANING TAKES CENTER STAGE June 2013
A ‘Dream Job’


SPENDING YOUR SALES TIME WISELY June 2013
Spending Your Time Wisely On High-Potential Sales Accounts




BLOWN AWAY June 2013
Hand Dryers Offer Green Benefits







BLOWN AWAY June 2013
Financial Benefits of Hand Dryers











HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
BSCs Expand Infection Control Services


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Tailoring Infection Control Programs to the Market



TAKE A SHORTCUT TO SUCCESS April 2013
BSC Book Review: Shortcut To Prosperity




THE NEW BOOK ON GREEN April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN April 2013
Get To Know The Green Guides


STRIP AND RECOAT FLOORS LESS OFTEN April 2013
BSC's Ramp Up Floor Maintenance Programs





EASY RESTAURANT CLEANING May 2013
Ward Off Foodborne Illnesses With Sanitizing Wipes







TRACKING TRENDS WITH ERP May 2013
Tapping into ERP Intelligence


TRACKING TRENDS WITH ERP May 2013
Doing More With Distribution Business Software



TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Increase Productivity With Oscillating Floor Machines










CRE JOINS THE SUPERBUGS April 2013
CRE Prevention Starts With Cleaning



A FISH TALE April 2013
Freetime: Gavin Morisada, ABC Corp.













THE SOCIAL NETWORK April 2013
BSCs Tap Into Social Media to Attract Talent




THE SOCIAL NETWORK April 2013
Social Profiling



COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
With Improved Technology Hand Dryers Capture New Markets


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
New Hand Dryer Models are Hygienic and 'Hip'


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
Selling the Benefits of Hand Dryers







WARNING SIGNS April 2013
OSHA HazCom Rules are Changing





THE FIGHT AGAINST C. DIFF April 2013
Bleach and Other Chemicals Effective Against C. diff



MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Paper Towels Versus Hand Dryers


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Are High-quality Towels Worth the Cost?




PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Certified Distributors Can Provide Walkway Audits




















February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs

February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs


February 2013
Changing Spaces: The Rise of the Collaborative Office
What began in Silicon Valley has changed office spaces across the country

February 2013
Embracing Service Tracking Software Takes Time
Employees must be trained and comfortable with the technology



February 2013
Janitorial Inspection Software Gives Held’s Janitorial an Edge
BSCs use janitorial inspection software to streamline business and improve customer relations

February 2013
BSCs Improve Business with Cleaning Inspection Software Programs
Provides owners, customers with valuable data and solutions

February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit

February 2013
BSC Book Review: Maximum Achievement
Maximum Achievement by Brian Tracy provides BSCs with steps to sucess






February 2013
Freetime: Tim W. Laughlin, Sunburst Chemicals
Tim W. Laughlin, vice president, product development for Sunburst Chemicals, is a hockey goalie















February 2013
When And Where Disinfection Is Needed
Answers to some of the most common disinfection questions

February 2013
Alcohol vs. Non-alcohol-based Hand Sanitizers
Defining quat-based hand sanitizers and how they work





February 2013
2012 Sales Leader: Veronica Segovia, Baron Chemical Co., Inc.
Veronica is the definition of a hard worker: Not only is she a sales rep, but she also is the purchasing manager

TOP 5 SALES LEADERS February 2013
2012 Sales Leader: Steve Bergholtz, AmSan
Steve Bergholtz had dreams of playing professional hockey. When he did not make the NHL, Steve fueled his competitiveness into sales.

February 2013
Magic Of Cleaning With Microfiber
Michigan State University successfully transitioned to cleaning with microfiber

February 2013
Minimizing Cross-Contamination While Cleaning
Tips to reduce cross-contamination when using cleaning cloths or mops
































November 2012
Microfiber Technology And Its Return On Investment
Microfiber technology increases productivity for custodial departments



YOUR TWO CENTS November 2012
What Assets Do You Look For In A Distributor?


November 2012
Calculating The ROI of Microfiber Cleaning
The financial and health ROI associated with microfiber cleaning



November 2012
Distributor Partnerships That Benefit Facility Executives
Distributor partnerships that are based on training, products and processes will go a long way to help departments

November 2012
Building Trust Between Distributors and Facility Executives
Building trust and better distributor relationships pays big dividends for custodial organizations


November 2012
Tablets: The Best Of Both Worlds
Tablet computers meld aspects of computers and smartphones, making them intuitive business tools

November 2012
Department Of Energy Project Takes Sustainability To A New Level
Team Clean Inc.'s headquarters is part of a unique project, the EEB Hub

November 2012
A Small Marketing Budget Will Kill A Start-Up Company
It can take years to land enough clients to be profitable. Without a budget for sales and marketing, companies are doomed to fail

November 2012
Bicycle Laundry Service Fits With Team Clean's Green Mission
Philadelphia's Wash Cycle Laundry delivers on its green promise

November 2012
BSC Showcases Green Cleaning Program At New Philadelphia Art Museum
Team Clean Inc., led by Donna Allie, cleans the LEED-Platinum certified Barnes Foundation museum in Philadelphia





November 2012
Sustainable Recycling At Philip Rosenau Co. Includes Cleaning Equipment
All totaled, the janitorial supply distributor has diverted 51 tons of material from landfills in the last two years

November 2012
Kelsan's Energy Efficient Warehouse Cuts Energy Consumption In Half
The award-winning lighting reduces annual energy costs by $30,000

November 2012
Warehouse Solar Panels At H.T. Berry Pays Dividends To The Environment And Company Bottom Line
Forward-thinking customers have pushed the janitorial supply distributor into innovative sustainable initiatives

MANUFACTURER ROUNDTABLE November 2012
How To Brighten VCT Tile
Bring dull and stained VCT tile back to life with these tips


November 2012
Foley Distributing's Closed Loop Recycling Partnership Sets The Mark For Waste Management
The Power of Three closed loop recycling program is an award-winning partnership between Foley, Casella Waste Systems and SCA Tissue






November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections




November 2012
Taking A Bite Out Of Bed Bugs
Victory Centre of Joliet lived up to its name after a recent bout with bed bugs


MANUFACTURER ROUNDTABLE November 2012
Multi-Surface Floor Cleaning: The Best Facilities For Combination Machines
Advice on the best facilities in which to use combination floor equipment, and proper cleaning methods for carpet tiles

November 2012
Janitorial Buying Groups Provide Networking Benefits At Member Conferences
Distributors come together at buying group meetings to network, learn industry trends and have fun


November 2012
Floor Finishes That Help Reduce The Need To Strip
Using new technologies in floor finishes helps reduce the need for stripping, saving valuable budget dollars

November 2012
Reduce Costs And Improve Perception With Quality Floor Finishes
New technologies in floor finish save budget dollars and preserve the look and life of flooring







October 2012
Help Sales Reps Embrace Mobile Devices And Software
Not all employees are tech-savvy. How distributors are getting buy-in for mobile devices and software

October 2012
Mobile Sales Tools and Software Support The Selling Process
Technology can help salespeople save time and close more deals



September 2012
Going Green: Executive-Level Sustainability Jobs On The Rise
Sustainability leadership positions are the latest to join executive ranks at contract cleaning companies




September 2012
Slip-And-Fall Standards Provide Protection For BSCs
A closer look at the role janitorial contractors play in reducing the risk of slip-and-fall accidents

September 2012
Carpet Care: Cleaning Cutbacks Without Compromise
Establish carpet care programs that won't suck the life out of carpets — or the funds out of budgets






September 2012
Big Box Retail Stores Targeting Jan/San
Distributors have been competing with big box stores for years, but now the national retailers are increasing their reach in the cleaning industry

September 2012
Big Box Stores: How Distributors Can Still Compete
National retailers want a piece of the jan/san market. How distributors can fight back to keep their customers






September 2012
Green Foodservice Supplies: Targeting The Right Customer
Sustainable and compostable foodservice supplies have a growing, but specific customer base

September 2012
Foodservice Disposables Going Green
From cups to containers, environmentally friendly foodservice disposables can be recycled or composted once used

September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses

September 2012
Bar Coding Systems Improve Warehouse Accuracy and Productivity
Get a better handle on inventory management with bar coding technology

MANUFACTURER ROUNDTABLE September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently

COVER STORY September 2012
Ada Baldwin and the UNCG Put People First
Ada Baldwin and the University of North Carolina at Greensboro put employees first to fashion an award-winning housekeeping team

MANUFACTURER ROUNDTABLE September 2012
Mop And Bucket Advantages Over Small Autoscrubbers
Plus, alternatives to cotton mops

August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it


August 2012
Treating Bed Bugs
Custodial departments can use equipment already in their arsenal when treating bed bugs

August 2012
Distributors Can Sync Electronic Signature Software With ERP System
Signature capture can be run as an app on smartphones


August 2012
Three Major PPACA Provisions That Will Impact BSCs
The Patient Protection and Affordable Care Act, or Obamacare, has three big provisions going into affect through 2014. Start planning now




August 2012
PPACA Health Care Reform Timeline, 2012-2014
Heading into 2014, employers need to be implementing certain parts of PPACA



August 2012
Health Care Reform: Key Terms
Here are key terms that are essential to understanding Obamacare and its implications.

August 2012
Obamacare: Could It Decrease Outsourcing?
A BSC examines the ultimate long-term threat that customers will stop outsourcing their cleaning services.

August 2012
Campus Sustainability Is A Strong Focus at Ohio State University
Custodial Services emphasize training in order to perfect the goals of campus sustainability

August 2012
Obamacare: The Un-Affordable Care Act
BSCs face the financial implications of complying with Obamacare.

August 2012
Implementing Change At Ohio State University
Updating products and technology has proved beneficial for Ohio State University facilities


MANUFACTURER ROUNDTABLE August 2012
Battery-Powered Vacuum: Why Cordless Machines Aren't Prevalent In The Market
While the industry waits for battery-powered vacuums, what is the proper way to roll up a vacuum cord?

August 2012
Royal Corp. Values Customer And Employee Relationships
Significant relationships with customers and employees have fueled Royal Corp.’s growth into a national distributor







June 2012
The Benefits of Warehouse Rewards
Improve productivity by rewarding warehouse workers for exceptional job performance

June 2012
Starting A Warehouse Incentive Program
Labor management systems can help establish benchmarks needed for a warehouse incentive program


FEATURE June 2012
Extending Floor Pad Life
Techniques that will prolong the life of a floor pad

June 2012
Coverall's New CEO
Rick Ascolese takes over Coverall Health-Based Cleaning Systems




June 2012
Microfiber Mops: Increasing Employee Productivity
Calculating return on investment with microfiber mopping systems

FEATURE June 2012
Choosing Floor Pads By Shape And Color
Pairing floor pads with the appropriate application is made easy with shape and color consistency



June 2012
Microfiber Cleaning: Just The Facts
How switching to microfiber cloths and mops can raise the bar on cleaning

June 2012
Developing A Sales Compensation Plan for Inexperienced Reps
When compensating new or inexperienced sales reps is it best to go with salary or commission?






June 2012
Restroom Product Bundling Allows Distributors To Act As Consultants
Distributors should serve as consultants and bundle product based on individual customer needs

June 2012
Bundle Restroom Supplies For Greater Sales
The restroom provides countless opportunities for jan/san distributors to create unique product bundles

MANUFACTURER ROUNDTABLE June 2012
Specialty Flooring: Cleaning And Maintenance
How to care for specialty flooring such as concrete, bamboo and no-wax vinyl






COVER STORY June 2012
2012 Housekeeping Solutions Reader Survey
A snapshot of green/sustainability, management, budget, staffing and purchasing trends.





April 2012
Subcontracting Pest Control Services
When diversifying into pest control, BSCs may want to consider partnering with a local pest management company





May 2012
Improving Private Label Sales
A quality product and sound marketing strategy will help boost private label sales


May 2012
Popular Private Label Cleaning Products
Premium chemicals and traditional paper and can liners are among most the best sellers for private label cleaning products

May 2012
Tips To Start Private Labeling Products
When private labeling products, jan/san distributors need to perform due diligence before picking their manufacturer
















April 2012
Hilton Outlines Their Green And Sustainable Initiatives
The housekeeping department at Hilton Americas-Houston captures the essence of green and sustainability


April 2012
The Brady Bundle: Jan/San and Laundry
By adding a commercial laundry division to its already-extensive jan/san business, Brady Industries has truly become a one-stop shop in Nevada




YOUR TWO CENTS March 2012
What Skills Or Traits Do You Look For In A Janitor?
All of this month's contributors are active on Google+, a recent addition to the social media landscape. Find them, and Contracting Profits' page, at plus.google.com.

March 2012
Freetime: Mike Nitto, Golden Star Inc.
The microfiber division manager kickboxes for exercise

March 2012
Disposable Mops Present New Business, Learning Curve
Distributors say end users need to be informed about the lifespan, launderability and price points with synthetic disposable wet mops

March 2012
Mopping With Cotton Alternatives
As cotton prices have soared to an all-time high, mop manufacturers have introduced low-cost alternatives to the traditional cotton mop


March 2012
Hawaii's Team Clean Inc. Stays True To Island Values
Raising the standards of cleaning as a profession, one employee at a time

ASHKIN ON SUSTAINABILITY March 2012
Set Realistic Sustainability Goals
Goals can inspire sustainable initiatives, but unrealistic expectations can discourage efforts


March 2012
Oscillating Machines Boost Productivity, Save Money
Oscillating equipment deep scrubs floors without chemical, saving labor time and dollars


March 2012
Waste Audits Can Help Improve Recycling Efforts
Jan/san distributors can offer waste audits as a value-added service to reduce customers’ trash and increase recyclables


March 2012
Tips For Promoting LEED Approved Products
Jan/san distributors should list LEED products in a special area of their website



February 2012
Outline Appropriate Burnishing Procedures
In conjunction with a proper floor maintenance program, burnishing will keep floors looking like new


March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization

February 2012
Maintain The Look Of Floors Through Mopping
Developing a proper wet and dry mopping schedule will keep floors looking like new




February 2012
Know The Law: Immigration Legislation By State
What BSCs need to know about the immigration laws passed by Arizona, Alabama and other states




ASHKIN ON SUSTAINABILITY February 2012
Creating A Sustainability Team
A successful sustainability team will include members from all company departments




February 2012
Software Customization Gives BSCs Competitive Edge
End-user software can be tailored for individual customers and specific account requirements



MANUFACTURER ROUNDTABLE February 2012
Hand Washing: How To Encourage Restroom Users
Tips to improve hand washing; plus, when antibacterial soap should be used



February 2012
Waging A Perpetual Campaign Against Organized Labor
The NLRB is making it easier for unions to recruit new members. How employers can fight back












January 2012
Green Consultants
When selling green cleaning programs, distributors should help customers identify sustainable practices already in place and pinpoint areas for improvement




January 2012
ERP Software Helps Advance Distribution Businesses
Recent innovations in enterprise resource planning software prove to be invaluable to distributors. Manufacturers say there's more to come


January 2012
2011 Sales Leaders: Smooth And Groovy
Bill Allen, Fagan Sanitary Supply, West Elizabeth, Pa.

January 2012
2011 Sales Leaders: The Government Guru
Brad Bobbitt, AmSan, Pennsauken, N.J.

January 2012
2011 Sales Leaders: Diamond in the Rough
Lindy Hebert, Sanitary Supply Co., Beaumont, Texas

January 2012
2011 Sales Leaders: Wise Beyond His Years
Josh Brown, Northern Colorado Paper










YOUR TWO CENTS November 2011
How Is Your Company Using Twitter?





November 2011
Government Accounts Require Attention To Detail
Putting effort into securing these accounts pays off with steady revenue










November 2011
Jan/San Distribution Industry Holding Water
Sanitary Maintenance's latest sales study shows modest gains for distributors. Is the worst of the recession finally behind us?

MANUFACTURER FORUM November 2011
Maintenance Tips For Autoscrubbers
In this article, industry manufacturers answer common questions asked by building service contractors

MANUFACTURER FORUM November 2011
Choosing the Right Autoscrubber
In this article, industry manufacturers answer common questions asked by building service contractors.


MANUFACTURER FORUM November 2011
Autoscrubbers Are Shrinking In Size, But Big Benefits Remain
In this article, industry manufacturers answer common questions asked by building service contractors.


MANUFACTURER FORUM November 2011
Autoscrubbers Using Less Water and Chemical To Clean
In this article, industry manufacturers answer common questions asked by building service contractors.











October 2011
Green Chemicals And Biobased Chemicals Can Overlap
Not all green chemicals are biobased, nor are all biobased chemicals considered green. But end users should be aware that there are instances when the two categories coincide



MANUFACTURER FORUM October 2011
Microfiber Damage


October 2011
Differentiating Green Chemicals From Biobased Chemicals
End users use the terms green and biobased interchangeably when discussing green chemicals. Doing so is inaccurate



October 2011
Free Vs. Fee-based Services
Are your "Value-adds" costing you more than anticipated? It may be time to start charging for services







September 2011
Arizona Custodians Strap On Their Backpacks
Mesa Public Schools support the use of backpack vacuums and tout their many benefits




September 2011
Maintaining No-Wax Flooring
The minimal maintenance attributed to no-wax floors is attractive to custodial departments


September 2011
One-On-One: Jennifer Rosenberg, Acorn Distributors
Mastering succession planning in a family business

MANUFACTURER FORUM September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.



September 2011
New To Distributors' Arsenal: Tablets
From product demonstrations to capturing delivery signatures, tablet devices are helping distributors simplify business operations



September 2011
Buying Groups Can Help Distributors Earn New Business
Access to private label products, diversified lines and national accounts helps expand customer bases




August 2011
3rd Generation BSC: My Cleaning Service
Third-generation companies are rare in the cleaning industry. But the father-daughter-granddaughter team at Baltimore-based My Cleaning Service is positioning the company to continue its success for decades to come





August 2011
Custodial Department Guards Against Pests
Chadron State College maintains a disciplined pest management program throughout campus

MANUFACTURER FORUM August 2011
Cleaning Software Accommodates Mobile Devices





MANUFACTURER FORUM August 2011
Contractor Interest In Software On The Rise






SUSTAINABILITY August 2011
Why Product Life Cycles Matter










June 2011
One-Stop Shop
BSCs are realizing new income streams by introducing a wide array of services: from grounds care and pest control to restoration and security






MANUFACTURER FORUM June 2011
Defining Common Green Paper Terminology


June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

June 2011
How To Jumpstart A Private Label Program
Distributors say there is no better time than now to begin offering proprietary products

MANUFACTURER FORUM June 2011
Why Sustainable Forestry Matters




MANUFACTURER FORUM June 2011
Controlling Towel & Tissue Overuse





June 2011
Proposed LEED-EBOM Revisions
USGBC targets 2012 for certification updates


June 2011
Tools To Kill and Remove Bed Bugs
There are a variety of options available to property owners, facility crews and homeowners to effectively eradicate bed bugs

June 2011
What is LEED-EBOM?
It's a certification designed to help green building operations and maintenance, and it's one custodial departments need to pay attention to



June 2011
Detecting A Bed Bug Problem
To effectively treat for bed bugs it is important to have at least a basic understanding of the biology and behavior of the pest

June 2011
2011 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers





May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.

COVER STORY May 2011
Staying In Touch: Utilizing Mobile Technology And Social Media
The connectivity encouraged by modern technology is enabling building service contractors to provide better, more personalized service


MARKET PROFILE May 2011
Healthcare Accounts Require Dedication To Specialized Cleaning
Medical clinics, dental and doctor offices, surgical centers and imaging facilities are a lucrative niche


ASHKIN ON GREEN May 2011
Sustainability Is Simply Good Business


IN THE NEWS May 2011
USGBC Introduces LEED For Healthcare
Outlining environmentally responsible design and construction requirements for both new and existing buildings


WEB EXCLUSIVE May 2011
Sales Questions For Combination Machines
Distributor salespeople need to ask the right questions to match customers with the proper equipment

UP CLOSE: CARPET CARE May 2011
Making The Case For Combination Equipment
Scrubber-extractor and vacuum-sweeper units allow end users to clean both hard floors and carpeted surfaces with the same machine





April 2011
Third-Party Green Certifications Lead To New Opportunities
An overview of LEED AP, GS-42, CIMS-GB and (OS1) certifications


April 2011
Cardinal's Kismet
How Jim DeGrado, president of Cardinal Building Maintenance, helped his company realize its green cleaning destiny






ONE-ON-ONE April 2011
One-On-One: Shelley Riley, Maintenance Mart
Phoenix-based Maintenance Mart is a sustainable success story





UP CLOSE: TOWEL & TISSUE April 2011
Paper Manufacturers Are On A Sustainable Roll
Paper manufacturers have taken towel and tissue products to a whole new level with sustainable forestry

FROM THE EDITOR April 2011
Attracting A Younger Workforce


TECHNOLOGY April 2011
Customer Service Gets Social
Social media sites such as Twitter and Facebook are inexpensive, efficient ways for distributors to reach clients








SOAP March 2011
The Biggest Soap Seller
Distributors find bulk soap sales are outpacing cartridge sales

MANUFACTURER FORUM March 2011
Cost Misconceptions Of Pre-Portioned Chemicals



MANUFACTURER FORUM March 2011
The Benefits Of Pre-Portioned Chemicals


SUSTAINABILITY March 2011
Staffing For Sustainability
New staff positions reflect the growing importance of pursuing sustainable goals




MARKET PROFILE: RETAIL February 2011
Mr. Clean Maintenance Systems Specializes In Retail Accounts
Floor care is king for these accounts, and the prevalence of polished concrete flooring has kept BSCs on their toes


UP CLOSE: FLOOR CARE February 2011
Floor Care After Winter
Winter wreaks havoc on floors. Simple maintenance and restoration at the onset of spring is critical in keeping floor care costs low

FEATURES February 2011
Defining Green and Sustainability
Sorting through the green and sustainable lexicon

FEATURES February 2011
Outlining Green Certifications
Updating the latest green certifications and what they mean to HS readers

FREETIME February 2011
The Search For Clean Water


SOAP & HAND SANITIZERS February 2011
Anti-Microbial and Green Soap Differences Explained
Manufacturers outline the differences between various types of soap options on the market

FROM THE EDITOR February 2011
Back To Basics


TECHNOLOGY February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

TECHNOLOGY February 2011
Voice Resonates Beyond Picking


COVER STORY February 2011
2011 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

WEB BYTES January 2011
New On The Web: January 2011



FREETIME January 2011
Long Live 'The King'


INFECTION CONTROL January 2011
Check-Up On Hospital Cleaning
Changes to how hospitals are reimbursed for Medicare and Medicaid patients have cleaning staffs ramping up their cleaning efforts

COVER STORY November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries

OBITUARIES November 2010
SM Loses Colleague And Good Friend


LETTER TO THE EDITOR November 2010
Smaller Burnishers Are Popular, Too




AROUND THE INDUSTRY November 2010
Study Identifies The Germiest School Surfaces


SOAP & HAND SANITIZERS November 2010
Green And Biobased Products Continue To Evolve


UP CLOSE: PRIVATE LABEL PRODUCTS November 2010
Private Label Distributors See Poor Economy As Time To Shine
The slow recovery from the recession has allowed distributors more time to market and engage potential and current clients

UP CLOSE: FLOOR PADS November 2010
Diamonds Are A Janitor's Best Friend
Diamond floor pads are growing in popularity as more facilities install concrete floors


EDITORIAL November 2010
Pay Attention To LEED Changes


FEATURES November 2010
Hand Tools: Cleaning Schools One Floor At A Time
Identifying mopping tools that earn top grades

EDITOR'S NOTE October 2010
Bedbugs Continue to Plague Facilities


COVER STORY November 2010
Sustainability For All Seasons
Environmental stewardship at Mountain View Grand Resort & Spa

FEATURES October 2010
Coming Clean On Hand Soap
Hand soaps can be easily contaminated — making them a "playground" for bacteria

COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

SPECIAL SECTION October 2010
2010 ISSA/INTERCLEAN Show Guide


WEB BYTES October 2010
New On The Web: October 2010


AROUND THE INDUSTRY October 2010
Green Buildings Improve Occupant Health


ASHKIN ON GREEN October 2010
See Green At ISSA/INTERCLEAN


AROUND THE INDUSTRY October 2010
Superbug A Potential Threat In U.S.




UP CLOSE: CLEANERS & DISINFECTANTS October 2010
Cleaning Around Sensitive Populations
Schools, healthcare facilities and even office buildings house vulnerable occupants that can be adversely affected by harsh chemicals

BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

FROM THE EDITOR October 2010
Fraudulent Falls On The Rise


FREETIME October 2010
Still Shredding


TECHNOLOGY October 2010
Sales? There's An App For That
Distributor salespeople are tapping into mobile applications to help do their jobs

COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

YOUR TWO CENTS September 2010
What Was Your Company's Biggest Mistake?


COVER STORY October 2010
The Sustainable School
The University of Alberta Focuses on the "Triple Bottom Line" — People, Planet and Profits


WEB BYTES September 2010
Web Bytes: September 2010




ASSOCIATION UPDATE September 2010
ISSA Elects 2010 Board Members


IN THE NEWS September 2010
Bed Bug Infestations On The Rise


UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?

FREETIME September 2010
Ready For Takeoff


FROM THE EDITOR September 2010
Don't Let Customers Pass You By


EDITORIAL September 2010
Bed Bugs Are Back


COVER STORY September 2010
Green Credentials
WAXIE and NICHOLS earn LEED certification — and enhance green credibility with customers


COVER STORY August 2010
Greening America's Pastime
Marsden Bldg Maintenance: Leading the league in environmentally friendly cleaning at Target Field



FEATURES August 2010
Carpet Care: Cleaning Up A Controversial Issue
Proper techniques and pros and cons to bonnet cleaning



UP CLOSE: ICE MELT August 2010
Ice Melt: Melting Points
Chlorides, acetates and blends — when winter comes, help end users choose the appropriate ice melter

COVER STORY August 2010
A Sustainable Approach To Green
Addressing Today's Cleaning Needs — Without Compromising Future Resources

TECHNOLOGY August 2010
Product Forecasting Made Easier
Demand forecasting software helps distributors accurately budget and optimize inventory decisions

COVER STORY June 2010
Embracing Sustainability
BSCs are saving money and increasing revenue as they go beyond 'green'




COVER STORY June 2010
2010 In-House Reader Survey
Managers reflect on how the economy has influenced staffing, budgets and purchasing, while making environmental headway

EXECUTIVE INTERVIEW May 2010
Paul Taylor, ESS Inc.
Improving employees' quality of life with hands-on leadership

COVER STORY May 2010
Next Stop, The World
How contract cleaning is growing into a global business



PEOPLE May 2010
NJSSA Honors Casse-Bender



UP CLOSE: MOPS & BUCKETS May 2010
Mopping Systems: A Matter Of Personal Preference
End users aren't all the same. Why should their mopping systems be?


UP CLOSE: DILUTION CONTROL May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

WEB BYTES May 2010
New On The Web: May 2010


TECHNOLOGY May 2010
Paperless Office: Save a Tree, Save Some Green
A paperless office eliminates tedious filing of invoices and receipts, saving distributors time and money

AROUND THE INDUSTRY April 2010
Bulk Soap Dispensers Can Contaminate Hands



FROM THE EDITOR April 2010
Don't Just Move Product, Educate


TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs


UP CLOSE: GREEN PRODUCTS March 2010
Environmentally Friendly Products Have Sales Reps Seeing Green
Selling green programs to new and existing customers is no longer an uphill battle

FROM THE EDITOR March 2010
Putting Cleaning In The 'Spotlight'


TECHNOLOGY March 2010
Defending Data On-The-Go
Mobile devices can contain valuable company and customer data. Take appropriate measures to ensure it stays in the right hands

COVER STORY March 2010
Cash In on the 'New Cleaning'
End user trends are changing, but distributors still have a critical role to play


COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

ASHKINONGREEN February 2010
Sustainability: How To Grow Beyond 'Green'



EDITORIAL February 2010
Talkin' 'Bout My Generation


FREETIME February 2010
Running A 'Clean' Comedy Club


FROM THE EDITOR February 2010
Connect With The Right Audience


TECHNOLOGY February 2010
Social Networking Isn't Just For Kids
Business owners can use these sites to interact with colleagues and keep customers up-to-date on promotions and products

COVER STORY February 2010
2010 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, buying groups, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

COVER STORY February 2010
Walmart: Save Money, Build Better
Walmart sets new precedent for facility green standards


SUPPLY CHAIN PARTNERS January 2010
Supply Chain Partners: A Tight Bond
Distributors are gaining a competitive advantage by partnering with industry wholesalers, buying groups and manufacturer reps

TECHNOLOGY January 2010
ERP Software: Sales Made Easy
ERP software can help both sales reps and managers simplify the selling process

FROM THE EDITOR January 2010
The Next Trend Of The Decade



WEB BYTES January 2010
What's New On The Web: January 2010


FROM THE EDITOR November 2009
Trash Talk


EDITORIAL November 2009
Price Isn't Everything


SALES AND MARKETING November 2009
Print Materials Still Relevant In Digital Age


COVER STORY October 2009
Green Update


BUYING GROUPS October 2009
Group Movement
Distributors explain how buying groups provide 'strength in numbers,' especially in today's tough economy

BOOK EXCERPT October 2009
Building A Stronger Bottom Line
"Optimizing Distributor Profitability" outlines best practices of top performing firms

FROM THE EDITOR October 2009
Overwhelmed By Green?



WEB BYTES October 2009
What's New On The Web: October 2009





EXCLUSIVE SURVEY RESULTS September 2009
Distributor Sales 2008
SM's exclusive survey results reveal a decline in sales

FREETIME September 2009
Send In The Clown Band


UP CLOSE: MICROFIBER September 2009
Easily Green
Microfiber has become a component of green programs, despite the product category not being certified by a third party

ASSOCIATION UPDATE September 2009
ISSA Elects 2010 Board Members


WEB BYTES September 2009
What's New On The Web: September 2009





UP CLOSE: TOWEL & TISSUE July 2009
Making Sense Of Recycled Paper
Understanding the difference between recycled fiber and post consumer waste is step one to selling green paper

REGARDING... July 2009
Cleaning Cutbacks Plague BSCs





TECHNOLOGY June 2009
Fit To Print
Despite online capabilities, distributors still have demand to print catalogs and product labels


OBITUARY June 2009
Former ISSA President Passes


EXECUTIVE INTERVIEW May 2009
Jim Sutton, Better Business Cleaning Inc.


COVER STORY May 2009
Finders Keepers
Our survey reveals turnover is down. How BSCs are holding on to the best employees




TECHNOLOGY May 2009
Foolproof Delivery
POD software allows for streamlined ticketing, document retrieval

FREETIME May 2009
Rescue On The Water


UP CLOSE: AUTOMATIC SCRUBBERS May 2009
Safety First
Tips for teaching proper operator use and maintenance of automatic scrubbers

MERGERS AND ACQUISITIONS May 2009
Kimberly-Clark Acquires Safety Products Company


FEATURE April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

FREETIME April 2009
Getting The Band Back Together


UP CLOSE: PRIVATE-LABEL PRODUCTS April 2009
Competing Against National Brands
Customer interest in private-label products are expected to increase during a recession

ASSOCIATION UPDATES April 2009
ISSA And BSCAI Co-locate Trade Shows




CONTRACTING INSIGHTS April 2009
Distributors Need To Show BSCs Their Value



ASHKIN ON GREEN April 2009
Promote Yourself On Earth Day


COVER STORY April 2009
Bid To Win


UP CLOSE: BROOMS, BRUSHES & MOPS March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

EDITORIAL March 2009
From Janitors To Scientists?



BUSINESSCENTER March 2009
Choosing The Right Insurance Coverage


COVER STORY March 2009
Cleaning Science
With concern for occupant health growing, BSCs turn to data to validate sanitation claims


BIDDING March 2009
Reverse Auctions: Losing Propositions
Selling services in online auctions only reinforces the view that cleaning is a commodity, BSCs say

OPERATIONSLOG: WASTE MANAGEMENT March 2009
Cooperative Cleaning Gets Occupants To Pitch In


COVER STORY February 2009
Trimming Your Budget
Corporate to Housekeeping: "Pare your budget without sacrificing safety and appearance!" Where and how to cut

BUYER'S GUIDE February 2009
2009 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

TECHNOLOGY February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations




COVER STORY February 2009
Staying Afloat
How BSCs are faring during these turbulent economic times


OPERATIONSLOG: WATERLESS URINALS February 2009
Waterless Urinal Cleaning Specifications


OPERATIONSLOG: CARPET CARE February 2009
Extractors: Truck Mount Vs. Portable


UP CLOSE: OXY & BIOBASED PRODUCTS January 2009
Restroom Cleaning With Natural Resources
From soap to glass cleaner, oxygen and biobased products can be used in nearly all restroom areas

ONE-ON-ONE January 2009
The Personal Approach To Distribution


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Choosing The Right Battery For Equipment


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Appropriate Upright Vacuum Use


ASHKINONGREEN January 2009
Defining Green Floor-care Equipment


OPERATIONSLOG: GREEN CLEANING January 2009
Sustainability Adds Edge To Green Products



BUYING GROUPS December 2008
The Power Of Many
The benefits of buying groups are further exhibited in a rough economy

TECHNOLOGY December 2008
Savvy Tools For Distributors
GPS technology, a robust Web site and a paperless office headline next year's hot list

SALES December 2008
Win Clients With Business Reviews
This high-level selling approach focuses on customer goals rather than products

FROM THE EDITOR December 2008
Does Green Take A Back Seat To Science In '09?


ASSOCIATION NEWS December 2008
ISSA Announces Partnerships With BSCAI, CSSA


COVER STORY November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement

COVER STORY November 2008
Made In China: For America
Examining the overseas pipeline for private-label products



BUSINESSCENTER November 2008
Can Bad Managers Change Their Behavior?


EXECUTIVE INTERVIEW November 2008
Executive Interview: Lonnie J. Williams
Award-winning minority BSC specializes in federal contracts

COVER STORY October 2008
Liable
Distributors and product safety: How accountable are you?

TECHNOLOGY October 2008
Upgrading Distribution Software
Implementing software can be challenging, but with a proper timetable and training, major problems can be averted

UP CLOSE October 2008
Carpet Care: Breaking Down Carpet Chemicals
Distributors must help end users wade through the plethora of available products

COVER STORY October 2008
Corporate Conscience
From philanthropy to sustainability, how BSCs are giving back

ASHKINONGREEN October 2008
APPA Custodial Effectiveness Audit Included In LEED
The value for contractors is that LEED-EBOM provides two potential points based on performance

OPERATIONSLOG: FLOOR CARE October 2008
Batteries: Determining The Best Power Source For Equipment
The gelled battery also offers more stability. It can withstand extreme temperatures, shock and vibration

OPERATIONSLOG: CROSS-CONTAMINATION October 2008
MRSA, Superbugs Change How BSCs Clean
It’s really about best practices, and not moving any bacteria from one place to another


UP CLOSE September 2008
Microfiber: After A Slow Start, Sales Are Picking Up
Product benefits and hands-on demonstrations help break down end user resistance

IN THE NEWS September 2008
Picking The Best Presidential Candidate


BUSINESSCENTER September 2008
Legal Smarts Help BSCs Avoid Lawsuits


SPECIALREPORT September 2008
Election 2008: McCain or Obama?
Which candidate is the right choice for the cleaning industry?

FEATURE September 2008
New Accounts: How To Get A Head Start
Smart planning during the account start-up process equals strong contracts




COVER STORY August 2008
Gone Green
Distributors are 'talking the talk' when it comes to selling green products, but are they really 'walking the walk?'

FEATURE August 2008
Bilingual Training: ¿Habla Español?
It may be controversial, but Spanish-language training can be a profitable business decision

FEATURE August 2008
Generating Sales Leads Via The Internet
More distributors are using their company Web sites as a primer for sales

FROM THE EDITOR August 2008
Sustainable Success


UP CLOSE August 2008
Oxy, Citrus, Soy: Products Continue To Evolve
New ingredients, greener outlook and greater efficacy help fuel demand

UP CLOSE August 2008
Foodservice: Promoting Bundled Products
Grouped kitchen cleaning products offer benefits for distributors and customers




EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

OPERATIONSLOG: BROOMS AND MOPS August 2008
Brooms And Mops Influenced, Improved By Technology
Microfiber mops come in a variety of sizes, shapes and systems to match the application

COVER STORY August 2008
Shopping Around
Cleaning managers now have multiple options when it comes to purchasing their jan/san products

FEATURE August 2008
LEED Facilities: Going For The Gold, And Even Platinum
LEED takes 'going green' to a new level

MARKET BY MARKET: RETAIL August 2008
Green: One Step Ahead Of Uncle Sam
Retailers embrace green initiatives, despite the lack of regulations


FEATURE July 2008
Cross-Contamination: Cleaning Targets Germ Hot Spots
Focusing on cross-contamination, proper cleaning techniques help prevent the spread of bacteria and disease


ONE-ON-ONE July 2008
From The NFL To Jan/San Distribution
After playing four years in the NFL, Brian Carpenter, CEO of Aries Supply Inc., has sucessfully tackled the jan/san industry

BUSINESSCENTER July 2008
Succession Planning: The Basics


TRADE SHOW PREVIEW July 2008
ISSA/INTERCLEAN 2008: A Look Ahead
Show mixes new features with popular sessions

OPERATIONSLOG: FLOOR CARE July 2008
Chemical-Free Floor Care Methods Growing
There’s been definitely a move toward reducing chemical usage and reducing water usage

OPERATIONSLOG: MICROFIBER July 2008
Microfiber Maintained With Proper Use, Laundering
Heat is the biggest enemy of microfiber. It can destroy the fabric instantly or it can break it down over time






FEATURE June 2008
Cleaning Security: Staff Due Diligence
Maintaining a safe environment keeps workers focused on the job at hand

FEATURE June 2008
Floor Care Equipment: The Domino Effect
By stretching labor dollars, autoscrubbers can improve production, quality and the number of projects accomplished

COVER STORY June 2008
The New Face-to-Face
The traditional sales call is in decline. From e-mail to Web conferencing, distributors are exploring alternative ways to connect with customers

FEATURE June 2008
A Site To Be Seen
Distributors using Web sites as marketing tools







DIVERSIFICATION May 2008
Diversify Services According To Facility Manager Needs
Being in tune with the outsourcing needs of customers helps BSCs diversify for success

OPERATIONSLOG: LEED AND GREEN May 2008
New LEED Specifications Take Green Cleaning To The Next Level
Green cleaning is really cleaning for health and safety, then the environment, and most people focus entirely on the products

MARKET PULSE May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower

TECH CENTRAL May 2008
Safeguarding Company Data


FACE OF THE INDUSTRY May 2008
Cosby To Deliver ISSA Keynote








MARKET PULSE April 2008
Private Label Products Grow In Quality And Demand
Skepticism about "generic" products is decreasing as today's private label products work better, look nicer and expand into new categories

SPECIAL ADVERTISING SECTION April 2008
CEOs on Sustainability
Industry suppliers share their views on green products and processes


TECHTALK April 2008
Mobile Device Policy Varies


CONTRACTINGINSIGHTS April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

COVER STORY April 2008
Turnover Prevention: Why Workers Stay Put
Other service industries share their anti-turnover strategies

CUSTOMER SERVICE April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients

FEATURE April 2008
Justifying New Equipment
Cleaning managers access the facility and outline the steps necessary to purchasing carpet-care equipment

FEATURE April 2008
Brooms, Brushes & Mops
Managers comment on progress made to the handheld market and training techniques that are essential to the success and safety of a custodial team





HR March 2008
'The Dream Manager': The New Book On Reducing Turnover
With 'The Dream Manager,' employers retain workers by helping them achieve their life goals

2008 BSCAI March 2008
BSCAI 2008 At A Glance
This year’s show comes to the Tampa Convention Center in Tampa, Fla., in April


MARKET PULSE March 2008
Vital Products: Brooms, Brushes And Mops
Distributors have found success building sales relationships by selling conventional cleaning products

TECH CENTRAL March 2008
Training Sales Reps On Mobile Devices




TECH CENTRAL February 2008
End User Demands Drive Distributor Sites


NEWSWORTHY February 2008
USGBC Makes Changes To LEED-EB


FREETIME February 2008
Golf Club Maker Above Par


NEWSBRIEFS February 2008
USGBC's LEED-EB Undergoes Changes


COVER STORY February 2008
Mergers & Acquisitions
How recent activity could affect BSCs nationwide

SALES & MARKETING February 2008
E-marketing Enhanced By Web Content
Build trust with potential customers by providing information they can use

FEATURE February 2008
Green Labeling
Third-party organizations are expanding certification programs to help in-house cleaning managers achieve sustainable goals

FEATURE February 2008
Growing Trends In Microfiber
Applications and markets for microfiber technology continue to grow





FACE OF THE INDUSTRY January 2008
SouthEast Link Pairs With Schools


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Understanding Microfiber Grades


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Autoscrubber Advancements


HR January 2008
Chronic Absenteeism Hindered By Hiring And Disciplinary Standards
Screen workers, establish firm rules to cut down on chronic absenteeism




COVER STORY December 2007
Web 2.0
A more interactive Internet: What impact is it having on distributors?






CONTRACTINGINSIGHTS November 2007
Budgeting Tips To Make 2008 Great
Setting financial goals for sales, expenses and profits gives business owners the ability to succeed

ASHKINONGREEN November 2007
Going Green: A Step-By-Step Approach
Don’t waste your time reinventing the wheel. Instead, concentrate on implementing your green program

COVER STORY November 2007
Anatomy Of A Purchase
How sophisticated is the purchasing process? A look at how end users buy

FREETIME November 2007
A Family Fluent In Sign Language





COVER STORY October 2007
Business Without The Boomers
Handing off knowledge from one generation to the next

EDITOR'S NOTE October 2007
It's Who You Know


TECH CENTRAL October 2007
Streamlining Sales With Mobile Devices



CONTRACTINGINSIGHTS October 2007
Using Failure To Breed Success
Analysis of failure is like an autopsy. It helps identify the root cause and how it could have been prevented

COVER STORY October 2007
E-Commerce Brings Distributors Closer To BSCs
How the Web is strengthening BSCs' bonds with distributors

EXECUTIVE INTERVIEW October 2007
Industry Profile: Bob Armbruster, Clean Team Inc.
Strong employee commitment leads to company success

ASHKINONGREEN October 2007
Green Cleaning In Commercial Facilities
Don’t just switch to a green product or two — make sure your cleaning procedures protect occupant health






NEWSBRIEFS September 2007
SEIU Victories Continue



BOOKREVIEWS September 2007
Is It Time For A Change? Find The Answers In Two Quick Business Reads
Is It Time For A Change? Find The Answers In Two Quick Business Reads

COVER STORY September 2007
Out with the Old
Women BSCs gaining ground in a male-dominated industry

MANAGEMENT September 2007
The Best Ways To Motivate Staff
Recognizing workers’ achievements will enhance performance and improve retention rates

OPERATIONSLOG: HAND TOOLS September 2007
Training Employees To Use Color-Coded Equipment
Some employees say, ‘A mop is a mop,’ but once we educate them on cross-contamination, they quickly grasp the difference

TECH CENTRAL September 2007
SM's Best Distributor Web Sites


COVER STORY September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

MARKET BY MARKET: RETAIL September 2007
Focusing on Sustainability Issues
Large retailers throughout the United States are answering consumer demands for greener initiatives

NEWS September 2007
Industry Buzz


EDITOR’S NOTE September 2007
Does Your Facility Make the Grade?







FEATURE August 2007
Microfiber's Market Potential
Hailed by healthcare as a crucial element in preventing cross contamination, microfiber's efficacy is fueling adoption in other facility types

MARKET PULSE: FLOOR CARE August 2007
Brush And Pad Knowledge Builds Customer Base
As simple as brushes and pads are, care still needs to be taken in product selection. Distributors discuss what to look for when working with a customer

TECH CENTRAL August 2007
Tools That Help Businesses Prosper


FREETIME August 2007
The Long Road Ahead


FEATURE August 2007
Cleaning for Health
Preventing cross-contamination starts with the right products and proper training

CLEANING OPERATIONS: RESTROOM CARE August 2007
Improving Touchless Technology
Will touch-free technology bring us a germ-free restroom?

CLEANING OPERATIONNS: VACUUMS August 2007
Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever










COVER STORY July 2007
Strength In Numbers
The industry's buying groups provide distributors with business-enhancing services

FEATURE July 2007
Sea Of Opportunity
As winters trend toward milder temperatures, ice melt manufacturers say there is still plenty of demand for product

EDITOR'S NOTE July 2007
The Sum Greater Than The Parts?


EXECUTIVE INTERVIEW July 2007
Guy Mingo, Marsden Holding
Growing on a national scale without losing the local-company appeal

GREEN CLEANING July 2007
LEED Continues To Open Doors For BSCs
Keeping current with new LEED certifications can prove advantageous

WASTE MANAGEMENT July 2007
A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban

OPERATIONSLOG: ERGONOMICS July 2007
BSCs Benefit From Advances In The Science Of Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

OPERATIONSLOG: PEST CONTROL July 2007
Best Methods For Removing Insects, Rodents And Birds
Today’s pest management involves less pesticide usage, especially in commercial facilities where occupants work on a daily basis






EDITOR'S NOTEBOOK June 2007
CleanLink Revamped To Serve You Better


FEATURE June 2007
Turning Clean Into Green
Outlining the return on investment when "greening" cleaning products and procedures

NEWS June 2007
Industry Buzz
















MARKET PULSE: FLOOR CARE May 2007
The Past, Present And Future Of Autoscrubbers
While the function of automatic scrubbers remains unchanged, the latest models focus more attention on simplicity, cost savings and environmental concerns















COVER STORY April 2007
The Whole Package
End-users rate their distributor relationship on more than products — it’s all about the value-adds

CLEANING OPERATIONNS: BROOMS, BRUSHES & MOPS April 2007
Less Pain, More Gain
If your back doesn’t ache, how do you know the floor is clean?

EDITOR’S NOTE April 2007
Getting More for Your Money


COVER STORY April 2007
Their Budget, Your Sales
How you can add value by understanding - and working with - your customer's budget

FEATURE April 2007
Invigorating Private Labels
Evaluating the strength of your private label will help ensure its success in the future


MARKET PULSE: FLOOR CARE April 2007
Address Work-Related Injuries Through Ergonomics
The importance of preventing workplace injuries is growing, so extra attention needs to be paid to ergonomic design. Manufacturers detail the many modifications made to brooms, brushes and mops

COVER STORY April 2007
State of the Union
An update on recent SEIU activity. Plus, BSCs’ advice regarding organized labor














COVER STORY March 2007
Feedback On Distribution
Receiving mixed market signals? An SM survey of manufacturers and end users clears the air

NEWSWORTHY March 2007
NAW Keeping Busy This Spring


TECH CENTRAL March 2007
Preventing Shopping Cart Abandonment


COVER STORY March 2007
Turnover
Answers to BSC's biggest problem: recruiting and retraining quality employees

EXECUTIVE INTERVIEW March 2007
Roman Chmiel, Scrub Inc.
Building success on specialty services and specific markets











COVER STORY February 2007
Faster, Cleaner, Cheaper, Greener
(Even) Higher Expectations From Upper Management

FEATURE February 2007
Microfiber: Show Me The Money
Cleaning managers embrace the life-cycle cost benefits of microfiber technology

CLEANING OPERATIONS: RESTROOM CARE February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning

NEWS February 2007
Industry Buzz



EDITOR’S NOTE February 2007
Keeping The Jan/San Industry Connected


NEWSWORTHY February 2007
Lower Energy Costs Could Spell Relief



FREETIME February 2007
One Man’s Mission

















CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Understanding How Microfiber Works



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Analyzing Microfiber Benefits



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Selecting Floor Pads and Brushes



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Evaluating The Size Of Floor Machines



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Powering Floor-Care Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
The Basics Of Robotic Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Choosing The Right Vacuum



COVER STORY January 2007
Up Against
Surviving and thriving in the face of adversity. Distributor stories

EDITOR’S NOTE January 2007
The Peoples’ Entrepreneur


NEWSWORTHY January 2007
Distribution To Remain On Upswing


TECH CENTRAL January 2007
Optimizing Software Vendor Partnerships


FREETIME January 2007
Trusting In The Future









FEATURE December 2006
2007: History Repeating Itself?
As distributors close the books on 2006, their focus will shift to the coming year. What changes, if any, loom on the horizon? We spoke with jan/san insiders to find out what issues are likely to continue to define the industry in 2007.

TECH CENTRAL December 2006
Sizing Up Downsized Gadgets








BUSINESSCENTER November 2006
Pre-hire Detective Work Can Protect A BSC’s Bottom Line
Background checks are getting better every day and the criminal trail is becoming easier to track

COVERSTORY November 2006
More Bang for Your Buck
Value-addeds define the supplier relationship. It may be time to ask some key questions about service




BUSINESS MANUAL: ON THE SALES SIDE October 2006
Earn Business By Earning Trust




THECPINTERVIEW October 2006
Alan Bigger, APPA
BSCs have a role to play with educational facilities, even when cleaned in-house











OPERATIONSLOG: HAND TOOLS September 2006
Applying Green Attributes To Mops, Cloths And Sponges
Microfiber products are easily identifiable as green: They reduce chemical usage and improve indoor air quality

COVER STORY September 2006
Branding Your Corporate Identity
Five strategies for building a stronger brand

AVIAN FLU September 2006
H5N1: Preparing For A Pandemic
A look at the cleaning concerns and solutions distributors should start thinking about now

DRIVING GROWTH September 2006
Book Excerpt: The Distribution Value Map
Few things in business are assured, but a new ‘map’ can serve as a guide to help distributors boost company performance


TECH CENTRAL September 2006
The Upside Of Downloads


BUSINESS MANUAL: ON THE SALES SIDE September 2006
Five Reasons Why People Don’t Buy


FREETIME September 2006
Taking It All In Stride


TECHTALK September 2006
Rethinking The Company Web Site


CONTRACTINGINSIGHTS September 2006
Waiting On A Single Industry Standard




COVER STORY August 2006
Pricing: Point … Counterpoint
Countering customer price objections: protect your price, and preserve your margins

MICROFIBER August 2006
Microfiber: End Users Weigh In
Suppliers can tout the benefits of microfiber all they want. What’s really important is what BSC’s and in-house cleaning specialists think

NEWSWORTHY August 2006
Avian Flu: What Distributors Can Do


MARKET PULSE: FLOOR CARE August 2006
Floor Pads And Floor Brushes: Technical Aspects Of Selection
With a rainbow of choices, picking the best tool for the job relies on an intimate knowledge of this product category

FREETIME August 2006
A Kid’s Dream Come True








COVER STORY July 2006
Avian Influenza (Bird Flu): H5N1
Avian influenza: What are the chances of a human pandemic? A look at the cleaning concerns and solutions BSCs should start thinking about NOW

HEALTH & ENVIRONMENT July 2006
LEED: A New Look
Contractors share their evolving experiences with green-building certification

CUSTOMER SERVICE July 2006
Account Balance: Building The Perfect Portfolio
Are your customers too big, too small, or just right?


ICE MELT July 2006
Ice Melt: A Scientific Primer On Deicers
Choosing the most effective deicer is dependent upon finding the right formula. The chemicals — and the customers’ needs — must be accounted for












CLEANING OPERATIONS: ACCESSORIES June 2006
Floor Care Brushes and Pads
Accessories that can make or break a floor care regimen

COVER STORY June 2006
Wholesaling 2006: The Wholesaler Link
A look at why wholesaling's traditional supply-chain niche is more important than ever

GREEN June 2006
Green Product Directory
The following list of companies have a product or products with “Green Seal” certification, the Carpet and Rug Institute’s “Green Label” approval and/or the Environmental Choice Program’s “EcoLogo.” These company names were gathered directly from the certifying organizations’ Web sites on May 17. Any updates to the sites after May 17 will not be reflected in this listing. If no Web site address is listed, there either was not one provided on the certifier’s Web site, or the company’s Web site could not be conclusively determined.

See this month's feature article Green Roots




MARKET PULSE: FLOOR CARE May 2006
Matching End User Needs With The Right Autoscrubber Features
Autoscrubbers can perform the job of several separate tools, but faster and more efficiently. We look at today’s most popular features and how to explain the benefits to end users



THE CP INTERVIEW May 2006
Interview: David Brady, IFMA
A facility management leader shares how good customer service is more than just keeping the place clean

PURCHASING May 2006
Purchasing At Big Box Stores: Open For BSC Business
Will national retailers steal customers from jan/san distributors? Both sides speak out

FEATURE April 2006
“Green’s” Momentum
Are we in the midst of a ‘sea change’ regarding green product acceptance and innovation?



MARKET PULSE: FLOOR CARE April 2006
Brooms, Brushes And Mops: A ‘Show & Tell’ Approach
When it comes to brooms, brushes and mops, end users’ concerns are pretty straightforward. product demos are the best way to differentiate hand tools ... but don’t ignore life-cycle savings


INDUSTRYPROFILES March 2006
BSC Authors And Books: Trading A Mop For A Pen
Profiles of four cleaning scribes and their words of wisdom



February 2006
Industry Buzz


CLEANING OPERATIONS February 2006
Understanding Microfiber Technology
Why can microfiber outperform traditional materials? Look below the surface.

THE CP INTERVIEW February 2006
Interview: David Hewett, BOMA
A customer association chief shares the keys to successful partnerships

COVER STORY January 2006
The Big Boxes: Feeling Boxed In?
Distributors feel the squeeze as national retailers hone in on the jan/san market






BUSINESSBUILDER November 2005
Cleaners And Avian (Bird) Flu: Are We At Risk?
What cleaners should know about the avian flu




August 2005
Bidding: The Anatomy Of A Bid
When bidding a building, research brings reward

MANAGEMENT July 2005
Smart Growth: Steady As She Grows
You can keep your employees focused and motivated during times of change and growth: Here's how

June 2005
Price Increases: Pass It On
Manufacturers recently hit distributors with numerous price increases. Unfortunately this means higher prices for BSCs, too.

BUSINESS DEVELOPMENT May 2005
Benchmarking: BSCs Call Time-Out
Is business at a standstill? It might be time for benchmarking

INDUSTRY UPDATE May 2005
ISSA Opens Its Doors To BSCs
The former supplier-only association is inviting BSCs into its membership ranks



March 2005
BSCs and the Internet
Doing business in the online era

BSCAI 2005 SHOW PREVIEW March 2005
BSCAI cleaning convention: Take Charge In Orlando
Also: a sneak peek of show and city highlights, seminar schedule and exhibitor list


CLEANING OPERATIONS: MICROFIBER February 2005
Educational Facilities Give Microfiber a Passing Grade
A school district and a university find labor savings with cloths and mops

February 2005
The Family Business
Knowing when to separate "family" from "business" is critical to long-term success

EVERY ISSUE February 2005
News Briefs: BSCAI Joins OSHA Alliance


EDITORIAL February 2005
Keeping It In The Family...Or Not?


January 2005
Business Concerns for BSCs: The Top 5 of 2005
The biggest business concerns facing BSCs in the new year

CLEANING OPERATIONS: HAND TOOLS October 2004
A Closer Look at Microfiber’s Cleaning Benefits
The pros — and a few cons — regarding popular microfiber mops and cloths

COVER STORY September 2004
Improving Customer Profitability: Show Me The Money!
Revealing strategies for boosting profit margins

GOVERNMENT BUILDINGS September 2004
Farm Bill: Feds to Clean with Biobased Products
Law mandates federal agencies purchase cleaning products derived from agricultural materials

BUSINESS BUILDER September 2004
Benchmark To Improve Your Business


COVER STORY August 2004
Business Valuation: What's Your Company Worth?
Principles you can bank on when selling, acquiring or planning ahead

MARKETPLACE August 2004
Savvy Spending
With changing purchasing trends, to whom should BSCs give their dollars?

COVER STORY July 2004
Putting A Face On Housekeeping Management
How do you look compared to your peers?

COVER STORY July 2004
Bad Apples
Illegal subcontracting's continuing impact on the BSC industry

HUMAN RESOURCES July 2004
Information At Hand
Policy memos piling up? Consolidate with a company handbook

EVERY ISSUE July 2004
News Briefs


COVER STORY June 2004
Distributors and Wholesalers: A Dynamic Duo
Why distributors and wholesalers pack a powerful 1-2 punch

MARKET PULSE: FLOOR CARE June 2004
Are Imported Brooms, Brushes and Mops Lowering the Bar?
Manufacturers weigh in on the steady influx of foreign-made hand tools

BSC GUIDE TO DISTRIBUTORS June 2004
Great Expectations
Distributors have new innovations in store for BSC customers in coming years

BUSINESS BUILDER June 2004
The Powers That Be: Changing The Game


COVER STORY May 2004
Data-Based
The Enlightened Housekeeper's Guide to Working with Numbers

CLEANING OPERATIONS May 2004
Floor Care
Make careful choices from a kaleidoscope of pads and brushes

MARKETING May 2004
Building A Brand
If you're not the biggest or the cheapest in your market, a strong brand can help you break out from the pack

COVER STORY March 2004
Green’s Growing Reach
The quest for facility sustainability, and its impact on jan/san distribution

EDITOR'S NOTE March 2004
March 2004


March 2004
Sub-Plots
Story Lines Behind Successful Subcontracting

BUSINESS BUILDER March 2004
Growing Pains: Four Stages Of Evolution


EDITORIAL March 2004
A Second Look At Subcontracting


EVERY ISSUE March 2004
News Briefs


BSCAI 2004 SHOW PREVIEW February 2004
Clean Up In Las Vegas



EVERY ISSUE February 2004
News Briefs


BIDDING & ESTIMATING January 2004
A Better Bid Means A Better Business
Contractors and buyers share the blame for bad bidding scenarios. Working together can help ensure that bids are competitive.

BSC SURVEY January 2004
Ear To The Ground
We're listening to what BSCs are saying about their hopes and challenges in the coming year

BUSINESS SAVVY January 2004
Double Checking Your Employee Picks
Human Resources

OPERATIONS LOG January 2004
Make Your Vacuums Work For Your Workers
Safety: Vacuum Ergonomics

CLEANING OPERATIONS: RESTROOM CARE January 2004
Flushing away germs with touch-free cleaning systems
Steam cleaning and pressure-washer technology tailor-made for germ-laden surfaces