Cleaning Topic: Learn About customer complaints

ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints

MORE OCCUPANTS, SAME COMPLAINTS November 2022
Frontline Cleaning Managers Share Common and Ridiculous Complaints

MORE OCCUPANTS, SAME COMPLAINTS November 2022
Survey Reveals Top In-House Cleaning Complaints

11/9/2022
How Severely Can Pest Problems Hurt Businesses?

CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges

June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints

BUSINESS BUILDER February 2004
"I Don't Understand Why It's So Difficult"