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RISING TO THE TOP November 2024
Guy Mingo Shares Future Industry Insights


RISING TO THE TOP November 2024
Prioritizing Team Growth for Company Success


RISING TO THE TOP November 2024
Strategies for Success at Marsden Services


INDUSTRY AWARD RECOGNITION November 2024
Olon Hyde Stands Out as Emerging Leader Among Peers


INDUSTRY AWARD RECOGNITION November 2024
Berger Facility Solutions Makes a Splash as New BSCAI Member


INDUSTRY AWARD RECOGNITION November 2024
Prestige Maintenance Recognized for Community Involvement


INDUSTRY AWARD RECOGNITION November 2024
Sally Schopmeyer Sets Award-winning Standard for Mentorship


INDUSTRY AWARD RECOGNITION November 2024
Cesar Chapiama Named as Building Service Employee of the Year


INDUSTRY AWARD RECOGNITION November 2024
BSCAI Announces Nathalie Doobin Receives Leadership Award


MORE THAN A TREND November 2024
Selling Customers on Robotic Floor Equipment


FACES OF THE FRONTLINE November 2024
Shuntina Burton-Evans: 4M Building Services


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
The Right Software Makes All the Difference


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Redefine Hospitality by Recognizing Housekeepers


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Innovating Hotel Housekeeping


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
Quick Tips for Using Software to Maximize Business Potential


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hawaii Hotel Praises Culture for Staff Retention




ENCOURAGING ERGONOMICS November 2024
Promoting Ergonomic Restroom Tools in Facilities


ENCOURAGING ERGONOMICS November 2024
Bottom-Line Benefits of Ergonomic Restroom Equipment







FROM THE EDITOR November 2024
What the Return-to-Office Trend Means for BSCs






THE STRATEGIC SELL: A HIGH-PERFORMING SALES PROCESS BLUEPRINT November 2024
5 Factors of a Differentiated Sales Process



FROM THE EDITOR November 2024
Managing Multi-Generational Teams


ALL IN THE FAMILY October 2024
Janitronics Prepares for the Third Generation



THE NUMBERS DON'T LIE October 2024
Stats Support Cleaning Initiatives


THE PUSH FOR PERIOD PRODUCTS October 2024
Facilities Embrace the Period Poverty Challenge



FROM THE EDITOR: LEADERSHIP LESSONS LEARNED November 2024
How Strong Leaders Can Continue to Improve



LEADERSHIP: CONNECTING TEAMS WITH CONCEPTUALIZATION November 2024
Strengthen Departments by Conceptualizing Goals


ALL IN THE FAMILY October 2024
Janitronics Welcomes Third Generation of Leaders






FLOOR CARE FORECAST October 2024
Technology Steps In




FLOOR CARE FORECAST October 2024
Cleaning Solutions for Evolving Flooring Types


THE CLEANING CART EVOLUTION October 2024
Selecting Cleaning Carts Based on Facility Type




THE CLEANING CART EVOLUTION October 2024
Innovation Drives Cleaning Cart Sales



THE PUSH FOR PERIOD PRODUCTS October 2024
Lawmakers Prioritize Menstrual Hygiene




STRATEGIZING GROWTH AND EFFICIENCY October 2024
Strategic Approach for BSC Growth and Efficiency




BACK IN SIN CITY   October 2024
What to Expect at ISSA Show North America 2024 


















AI TACKLES HAIS October 2024
How AI Impacts Cleaning Programs





AI TACKLES HAIS October 2024
Study Shows How AI Supports HAI Prevention





SMALL BUT MIGHTY October 2024
Advantages of Compact Floor Care Equipment






LEADERSHIP: UNDERSTANDING THE PILLARS OF PERSUASION October 2024
Techniques to Improve Persuasion Skills as a Leader





FROM THE EDITOR October 2024
Nurturing Your Network





FOLLOW THE RULES September 2024
Reinforcing Chemical Safety Importance












BATTERY BENEFITS  September 2024
Essential Safety Tips for Lithium Batteries











THE SECRET TO SUCCESS August 2024
Facilities Maximize ROI with Help from Buying Groups









FACES OF THE FRONTLINE August 2024
Faces of the Frontline Honors Roxana Escobar



LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness



WEATHERING THE STORM August 2024
Selecting the Right Ice Melt Products




















LITHIUM FOR THE LONG HAUL August 2024
Switching to Lithium Batteries Can Save on Labor







LITHIUM FOR THE LONG HAUL August 2024
Why Lithium-Ion Batteries are Making Waves in Cleaning















THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 




8/14/2024
CleanCo Joins NSA


DIGGING DEEP ON FOREVER CHEMICALS August 2024
Forever Chemicals and How to Tackle Them



BSCAI MEMBER NEWS July 2024
Knowing the Numbers Inside and Out



















IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
How Preventative Restroom Maintenance Pays Dividends









IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
Tips and Tools for Sprucing Up Restroom Routines





FINANCIAL TRANSPARENCY July 2024
How BSCs Can Build Trust With Customers






FINDING THE IDEAL JANITORIAL TEAM PLAYER July 2024
Identify Top Candidates with 5 Effective Interview Questions



























LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities













HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Why Maturity Models Make Sense for Educational Settings



HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Making Health and Sustainability a Priority





FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds





FROM THE EDITOR: GLOBAL FOOTPRINTS June 2024
Europe’s Influence on U.S. Sustainability






FROM THE EDITOR: INNOVATION OBSERVATIONS June 2024
Interclean Amsterdam Showcases Continuous Industry Progression





FACILITATE IMPROVED HANDWASHING June 2024
Factors to Consider When Bundling Cleaning Products





FACILITATE IMPROVED HANDWASHING June 2024
Improving Hand Hygiene with Product Bundling



DISTRIBUTORS NAME TOP PRODUCTS June 2024
Celebrating the 2024 Distributor Choice Award Winners




















IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
How Quats Can Be Applied Responsibly




IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Tips and Tricks for Using Quat-based Cleaners Safely





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Advantages and Alternatives to Quat-based Cleaning






BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
How Fine-tuning Cart Organization Pays Dividends




BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
Cleaning Cart Improvement Tips for BSCs






RE-EVALUATING CUSTOMER COMMUNICATIONS May 2024
Win New Customers Through Improved Communications


























THE STRATEGIC SELL: THE SECRET TO UNLOCKING SALES SUCCESS April 2024
The Difference Between Leading and Lagging Sales Indicators







FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People










BREAKING THROUGH THE BACKACHE April 2024
Technology Spearheads Industry Innovation







BREAKING THROUGH THE BACKACHE April 2024
Evaluating the Evolution of Ergonomic Equipment



















FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential





HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup




LEADERSHIP: HOW EMPATHY IS PIVOTAL FOR MORALE April 2024
Empathy is Key to Employee Trust and Retention



HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges


FROM THE EDITOR: LIVE AND IN-PERSON April 2024
Benefits of Networking in the Cleaning Industry













IAQ STARTS UNDERFOOT March 2024
Thinking Beyond the Vacuum








IAQ STARTS UNDERFOOT March 2024
How Carpets Contribute to Facility Air Quality








FACES OF THE FRONTLINE March 2024
Faces of the Frontline Honors TJ Knapp
















FROM THE EDITOR: TACKLING TURNOVER March 2024
Report Evaluates Industry Turnover


















FROM THE EDITOR March 2024
Keeping on Top of Product Innovation 






















SETTING THE STANDARD February 2024
Sales Leaders 2024: Ian Quan Prioritizes Mentorship










SETTING THE STANDARD February 2024
Sanitary Maintenance Names 2024 Sales Leaders




FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  






TOWEL & TISSUE TRENDS February 2024
Selling Sustainability of Towel and Tissue



TOWEL & TISSUE TRENDS February 2024
Paper Trends that Meet Industry Demand
Thoughts from a recent round table of industry leaders















SPOTLIGHTING SURFACTANTS February 2024
How Details Make a Difference When Choosing Surfactants



SPOTLIGHTING SURFACTANTS February 2024
Why Bio-Based Chemicals are Gaining a Following












TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  









LEADERSHIP: SERVING A LESSON IN LISTENING February 2024
The Benefits to Leaders Who Listen













FROM THE EDITOR: February 2024
Discussing Key Traits of Successful Leaders
















BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore








A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance





A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning





FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning









ELITE BSC: GROWING YOUR JANITORIAL SERVICES BUSINESS January 2024
Growing a Business is a Marathon, Not a Sprint











CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSC Rewarded for Industry Involvement





CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSCAI Names Recipient of Most Prestigious Award




CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
Recognizing the Building Service Employee of the Year






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
UG2’s Maria Tueros Leads the Charge on Training Opportunities




CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
GRBS Provides Opportunities for Perseverance




CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
Emerging Leader Finds Success, Inspiration Through Mentorship



CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSCAI Names 2023 CLEAN Award Winners






IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts





IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Using Software to Pinpoint, Clean Problem Surfaces


BSCAI MEMBER NEWS November 2023
What M&A Buyers Look for in a BSC 


















12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 



POWERING THROUGH November 2023
Tried and True Customer Relation Strategies





POWERING THROUGH November 2023
Distributors Keep Ahead of the Supply Chain









IN THE FIELD: FLOORED!  November 2023
Training and Tools Make Tackling Tough Jobs Easier


THE STRATEGIC SELL: UNVEILING THE KEYS TO SALES PERFORMANCE November 2023
How to Identify Causes Behind Underachieving Salespeople




IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer








BE AN ELITE BSC November 2023
Lessons Learned from Leading During Covid






NEXT-LEVEL RESTROOM CARE November 2023
Combat Less Obvious Restroom Odors






NEXT-LEVEL RESTROOM CARE November 2023
Restroom Floors That Draw Odors




CONSIDERING CONCRETE FLOORS November 2023
Recommendations for Combatting Restroom Odors






FROM THE EDITOR: THE BENEFITS OF GIVING November 2023
How Giving Back Benefits Communities and BSCs Alike





LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 




CONSIDERING CONCRETE FLOORS November 2023
Maintenance Tips for Concrete Flooring in Facilities






CONSIDERING CONCRETE FLOORS November 2023
Concrete Flooring Provides Safety, Cost Benefits 









GUIDELINES TO SAFETY November 2023
Hazcom Training and Policies Surrounding SDSs





FROM THE EDITOR: CELEBRATING EIGHT DECADES OF EXCELLENCE  November 2023
Recapping 80 Years of Anniversary Coverage















ANNIVERSARY COVERAGE November 2023
Sanitary Maintenance Looks Back on the 2010s




STACKING UP SALARIES November 2023
How Money Matters to Managers

















IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Potential Benefits of Scent-Free Products






HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights


IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Why Different Smells Make an Impact on Cleaning Perception





MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 






FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work


BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 








ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 


ANNIVERSARY COVERAGE October 2023
Sanitary Maintenance Reflects on the Resilient 2000s




MULTITASKING MATS October 2023
Identifying Optimal Mat Locations






BSCAI RECONVENES IN VEGAS  October 2023
What to Expect at BSCAI’s Contracting Success Conference  


THE CLEANING CART EVOLUTION   October 2023
Innovative Cart Designs Keep Cleaning Chemicals Safe






THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  








REFOCUSING ON THE RESTROOM October 2023
Common Restroom Cleaning Oversights


ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023












DELIVERING DEFENSE  October 2023
Practice Helps Progress Against HAIs




DELIVERING DEFENSE  October 2023
How EVS Can Battle Back Against Infections 






THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short





HEALTHY SCHOOLS: LEVELING UP THE CLEANING PROGRAM October 2023
Simple Strategies Facility Managers Can Use to Boost Sustainability








MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion










CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023









FROM THE EDITOR: CELEBRATING STAND-OUT SERVICE October 2023
Nominate a Top Distributor Sales Rep Today








LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed





















CUSTOMER CONSIDERATIONS September 2023
Survey Reveals Top End User Purchasing Trends





80TH ANNIVERSARY COVERAGE September 2023
Events in the 1990s that Shaped the Jan/San Industry









QUICK FIXES September 2023
An Education in Increasing Productivity














EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends

























LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce





CLEARING THE AIR ON CARPET CARE August 2023
Need-to-Know Carpet Equipment Components that Affect IAQ






HEALTHY SCHOOLS: RECRUITING AND RETAINING TOP TALENT August 2023
How Facility Managers Can Offer a Path to Professional Growth






MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures





SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE August 2023
Showcasing the 1980s and its Impact on Jan/San





DO’S AND DON’TS OF BATTERY MAINTENANCE August 2023
How to Keep Batteries at Peak Performance











UNDERSTANDING THE COST OF HAIS August 2023
Best Practices, Equipment for Minimizing HAI Damages















2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Dissect Top Staffing Struggles






2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities










BUILDING BETTER TRAINING August 2023
9 Steps to Better Distributor Training Programs




2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives












FROM THE EDITOR: END USERS NEED YOUR HELP August 2023
Distributors Find Value to Training Offerings
















PROMOTING HAND HYGIENE WITH EFFICIENT SOAP USAGE July 2023
Hand Hygiene Habits Pivotal to Successful Soap Setups


















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs





THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
How AI Can Impact BSC Operations









ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints




FROM THE EDITOR: KEEPING AN OPEN MIND ON AI  July 2023
How BSCs Should Approach AI














































STOP RESTROOM POLLUTION April 2023
5 Adjustments Cleaning Pros Make To Improve Restrooms





SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Celebrating the 1970s: A Decade of Change






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Swinging Back to the 1960s: Jan/San Skyrockets





















LEADERSHIP: WHAT FIRST-TIME LEADERS NEED TO KNOW May 2023
Three Things First-Time Leaders Need to Know










SALES LEADERS: CHARACTERISTICS THAT DEFINE EFFECTIVE LEADERSHIP June 2023
3 Habits of Highly Effective Sales Managers










EDITOR'S NOTE: FAREWELL TO A GREAT PUBLISHER AND FRIEND June 2023
Sanitary Maintenance Bids Farewell To Longtime Publisher





HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments






IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes





IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Tackling Cleaning Concerns Before Schools Welcome Students









SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 

















FROM THE EDITOR: PLANNING FOR THE UNEXPECTED June 2023
Why Emergency Preparedness Plans Should Be Required in Facilities






ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers















LEADERSHIP: THE PITFALLS OF JUDGING TOO SOON June 2023
How Prematurely Judging Employees Prevents Potential





IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services



MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles


IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart









FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs

























































A LOOK BACK: EVOLUTION OF JAN/SAN DISTRIBUTION April 2023
How 8 Decades Has Impacted Jan/San Distribution





STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust





FROM THE EDITOR: A LESSON IN HISTORY April 2023
Celebrating 80 Years of Jan/San Distribution



























FREETIME: SPECIAL ANNIVERSARY EDITION April 2023
A Decade of Jan/San Worth Remembering





MANAGEMENT: STARING DOWN PERIOD STIGMA April 2023
Ways the Cleaning Industry Can Positively Impact Public Spaces




LEADERSHIP: PROVIDE ASSISTANCE WITHOUT PROMPTING April 2023
Life and Leadership Lessons for Cleaning Managers 










4/11/2023
WOW! BMS Joins NSA












FROM THE EDITOR: MANAGEMENT GROWTH AND BUILDING A STRONG TEAM April 2023
Three Training Tips for Top Managers


























FROM THE EDITOR: REAPING THE REWARDS OF RECOGNITION March 2023
Emerging Leader Awards Highlight Importance of Employee Appreciation






MOVING TO THE MAINSTREAM March 2023
Training Tips for Electrostatic Spraying




MOVING TO THE MAINSTREAM March 2023
Why Electrostatic Technology is Making a Splash








SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE March 2023
Flashback to the 1950s: Sanitary Maintenance Evolves





STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong























STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
The Importance of Interim Maintenance for Carpet Care


CLEANING IN FOCUS 2023 February 2023
Lowering Costs and Cleaning Smarter






CLEANING IN FOCUS 2023 February 2023
The Power of Robotic Cleaning






CLEANING IN FOCUS 2023 February 2023
Commercial Cleaning is a People Business




CLEANING IN FOCUS 2023 February 2023
Making Cleaning Sustainable







CLEANING IN FOCUS 2023 February 2023
A Look Ahead at the Cleaning Industry






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE February 2023
Throwback to the 1940s: Sanitary Maintenance is Born














COVER STORY: LEADERS OF THE PACK February 2023
2023 Sales Leaders: Royal Papers’ Mark Licata Embodies Consistency





















PROMOTING PAPER SUSTAINABILITY February 2023
Promoting Sustainable Towel and Tissue Options








2/14/2023
ABFS Joins NSA












FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up







READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment












STRATEGIC SELL: FIVE HABITS OF HIGHLY EFFECTIVE SALESPEOPLE  February 2023
Expert Shares 5 Habits of Effective Salespeople 








THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
Time and Labor Savings Result in Cleaner Restrooms





THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers





HEALTHY SCHOOLS: MAINTAINING A WORK FORCE February 2023
3 Keys to Training, Sustaining and Retaining Workers 






BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break






LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 









MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  




CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023



















CLEANING OPERATIONNS: WINTER CARE September 2006
Ice Melt Do's and Don'ts
Manufacturers outline the five most common mistakes end-users make and give advice on how to do it right













THE RIGHT TOOL FOR THE JOB November 2016
When To Use Reusable Or Disposable Microfiber






THE RIGHT TOOL FOR THE JOB November 2016
Choosing Between Cotton And Microfiber





THE RIGHT TOOL FOR THE JOB November 2016
Differences Between Microfiber And Cotton
Making sure staff knows when each cleaning tool should be used









USING TECHNOLOGY TO CLEAN SMARTER November 2022
Easy Ways to Embrace and Use Technology in Cleaning Processes














FREETIME: TACKLING FOOTBALL AND FAMILY November 2022
Finding Time to Give Back
















ADAPTING TO A CHANGING WORKPLACE November 2022
BSC Tips For Efficient Cleaning After Facility Changes














PERFECTING YOUR PLAYBOOK November 2022
Securing Clients With Training, Certifications


FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Joyce Close, ServiceMaster






PERFECTING YOUR PLAYBOOK November 2022
Creating Customer Loyalty Through Product Consulting





SUSTAINABILITY AND ESG STUDY January 2023
Survey Outlines BSC/Facility Sustainability and ESG Goals





FROM THE EDITOR November 2022
Recognizing Future Leaders






PERFECTING YOUR PLAYBOOK November 2022
How Distributors Can Compete Against Amazon












CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments







LEARNING FROM A SELF-ASSESSMENT November 2022
Tool Helps Assess School Facilities Management Strategies








MORE OCCUPANTS, SAME COMPLAINTS November 2022
Frontline Cleaning Managers Share Common and Ridiculous Complaints





MORE OCCUPANTS, SAME COMPLAINTS November 2022
Survey Reveals Top In-House Cleaning Complaints







FROM THE EDITOR November 2022
The Cost to Compete






COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan






FREETIME: MAKING AN IMPACT THROUGH MENTORSHIP October 2022
Mentoring Others Builds a Foundation for the Future







PREVENTING CROSS-CONTAMINATION October 2022
Tips and Tricks for Keeping Environments Safe and Clean







CHARGING BACK UP October 2022
Best Uses for AGM, GEL Batteries










FACILITY FOCUS: GAINING TRACTION September 2022
Handwashing Setup Streamlines Restroom Cleaning, Saves Supplies










FACILITY FOCUS: GAINING TRACTION September 2022
All-In-One Sink System Keeps Floors and Customers Safe


FROM THE EDITOR September 2022
Planning for Future Leadership





MOPPING UP SALES September 2022
Tools Necessary for Every Floor Care Program





MOPPING UP SALES September 2022
Top-Selling Mops and Benefits to Their Use











FACES OF THE FRONTLINE September 2022
Faces of the Frontline Honors Gina Luna, System1, Inc.




FROM THE EDITOR: CALLING ALL SALES LEADERS October 2022
Nominations Open for Sanitary Maintenance 2022 Sales Leaders Award






BAD SCENTS, NO SERVICE September 2022
Proven Products to Combat Odors





BAD SCENTS, NO SERVICE September 2022
How Distributors Can Assist with Foodservice Odors










FREETIME: SERVING AND LEARNING IN LATIN AMERICA September 2022
Greentech Environmental Sales Coordinator Shares Value of Mission Trip Experiences




















THE STRATEGIC SELL: SELLING INTO RECESSION...DOES IT MATTER? September 2022
Recession-Proof Sales Strategies for Distributors




FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?






PERSISTENCE PERSONIFIED August 2022
BSC Proves Hard Work Pays Off





PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories





ADDRESSING AND RESOLVING RESTROOM ODORS August 2022
Products That Contribute to Odor Prevention










A POSITIVE PUSH FOR IAQ September 2022
Cleaning Chemicals That Help Indoor Air Quality


RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022



RECONNECTING IN CHICAGO September 2022
BSCs Benefit from Education and Awards at ISSA 2022





RECONNECTING IN CHICAGO September 2022
A BSC's Guide to ISSA North America


















FACES OF THE FRONTLINE August 2022
Faces of the Frontline Honors Holly Roberts, Team MJV




DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
What Types of Content Boost Brands?





DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
Tips for Successful Social Marketing Campaigns





















CHALLENGES IN DISTRIBUTION August 2022
Cleaning Hurdles and How to Overcome Them









8/30/2022
SG360 Joins NSA






















8/22/2022
BOMI Names New CEO









MANAGEMENT: THE 4 S'S OF CLEANING August 2022
4 Tips for Evaluating Cleaning Processes and Training Needs










FROM THE EDITOR: HANDLING STAFFING STRUGGLES August 2022
Showing Appreciation for Staff Pays Dividends






























INTERNAL STRUGGLES June 2022
Staffing Struggles Plague Cleaning Teams





INTERNAL STRUGGLES June 2022
Facility Managers Outline Cleaning Challenges





IN THE FIELD: CARPET CARE June 2022
How to Add Encapsulation to Carpet Care Programs





IN THE FIELD: CARPET CARE June 2022
Tips to Incorporating Encapsulation Cleaning



BEST PRACTICES FOR CLEANING AND DISINFECTING June 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting








FAST FACTS: ATP TESTING June 2022
What to Know About ATP Testing




FROM THE EDITOR: GROWTH FROM NETWORKING ABROAD June 2022
Advantages of Networking With BSCs






POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
Prioritize Frontline Training, Avoid Hygiene Theater





POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted



FREETIME: TRAGEDY SPARKS A LIFETIME OF GIVING BACK June 2022
Triple S Director an Integral Volunteer at New Orleans Children's Hospital

























LIGHT AT THE END OF THE TUNNEL June 2022
2022 BSC Market Report Shows Promising Industry Trends



SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations




SELLING THE TRUE COST OF SOAP June 2022
Factors to Consider When Making Hand Hygiene Decisions






EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier




EXTERIOR MAINTENANCE June 2022
5 Ways Cleaning Can Make a Strong Impression





ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening


FROM THE EDITOR: HOW TO DO MORE WITH LESS June 2022
Autonomous Machines Make an Impression















FROM THE EDITOR: A GLOBAL PERSPECTIVE ON CLEANING June 2022
Top Takeaways from Attending Interclean Amsterdam







FLOOR EQUIPMENT June 2022
Mops that Minimize Cross-Contamination



FLOOR EQUIPMENT June 2022
Choosing the Mop to Meet Your Needs

































SHARING STRATEGIES FOR SUCCESS April 2022
Successful BSC Shares Cleaning Business Tips

























BUSINESS TRENDS April 2022
State of the Cleaning Industry





STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design



























ALL CHARGED UP April 2022
How Proper Training Extends Battery Life
































BE AN ELITE BSC April 2022
4 Qualities of Rapid-Growth Owners


CLEANING REMAINS A TOP PRIORITY April 2022
Improving Hand Hygiene as Facilities Reopen










CLEANING REMAINS A TOP PRIORITY April 2022
Targeting Hygiene in Cleaning Practices





FROM THE EDITOR: AVOIDING THE BLAME GAME April 2022
BSCs Manage Turnover With Strong Leadership






POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences


POST-PANDEMIC RESTROOM CLEANING April 2022
Tips And Tricks For Efficient Restroom Cleaning




FACES OF THE FRONTLINE April 2022
Faces Of The Frontline Honors Earline Tongue





































SOFTWARE THAT SUPPORTS SALES February 2022
How ERP and CRM Software Benefits Jan/San Distribution


SOFTWARE THAT SUPPORTS SALES February 2022
Software That Boosts Sales and Manages Inventory


SOFTWARE THAT SUPPORTS SALES February 2022
Pricing, Productivity and Future Benefits of ERP Software













PROFILE IN LEADERSHIP April 2022
4 Keys to Establishing Company Culture











DOOBIN TAKES THE LEAD February 2022
BSCAI President Nathalie Doobin Shares 2022 Plans





ROADMAP TO HIRING February 2022
New Methods To Simplify Job Applications


ROADMAP TO HIRING February 2022
How To Hire A Diverse Staff








EATING CLEAN February 2022
Preventing Infections in Foodservice Areas





FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors


LENDING A HAND WITH DISPENSERS February 2022
How To Promote Hand Sanitizer Usage


LENDING A HAND WITH DISPENSERS February 2022
Distributor Guidance Key To Hand Sanitizer Programs











BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Employee Recognition Improves Retention


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Business Challenges Breed Opportunities For Growth






BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Lessons in Leadership






FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors


FROM THE EDITOR: LEADERSHIP LESSONS February 2022
Strong Leadership Requires Tough Decisions













BACK TO BASICS February 2022
Training Tips For Handling Chemicals





























THE MISSING PIECE November 2021
Survey Outlines End User Purchasing And Service Trends
Products, services and resources that help distributors stand out from the competition


O WORKER, WHERE ART THOU? November 2021
Management Flexibility Key To Staff Retention




IMPACTING THE INDUSTRY November 2021
Standout Industry Individuals, Additional Winners





































MAKING AN IMPRESSION November 2021
Tips For Improving Restroom Experiences



MAKING AN IMPRESSION November 2021
Optimizing Restroom Setups For Occupants







INTERIM CARPET MAINTENANCE November 2021
Experts Discuss, Debate Interim Carpet Care


INTERIM CARPET MAINTENANCE November 2021
How Often Should Interim Carpet Maintenance Be Done?


INTERIM CARPET MAINTENANCE November 2021
Going Green With Interim Cleaning


FROM THE EDITOR: SURVEY OUTLINES PURCHASING TRENDS November 2021
Customer Purchasing Changes Since Pandemic















BOOST CARPET CLEANLINESS October 2021
Carpet Equipment That Helps Maintain Cleanliness


BOOST CARPET CLEANLINESS October 2021
Choosing The Right Carpet Care Equipment


BSCAI MEMBER NEWS October 2021
New Technologies Don’t Leave BSCs In The Dust










BSCAI WINS BIG IN VEGAS October 2021
Contracting Success Highlights Education






GUIDING THE FLOORS October 2021
Education On Mopping Ergonomics


GUIDING THE FLOORS October 2021
Choosing Between Cotton And Microfiber Mops


GUIDING THE FLOORS October 2021
Color-Coding Cleaning Tools To Improve Safety





FACES OF THE FRONTLINE: JOSE SANTOS, HARVARD MAINTENANCE October 2021
Recognizing A Valuable Frontline Hero







FACILITY FOCUS: ROBOTIC REVAMP October 2021
Denver Public Schools Embrace Autonomous Autoscrubbers


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Floor Equipment That Helps Minimize Downtime


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Autonomious Autoscrubbers Help Streamline Floor Care





A CLEAN SWEEP FOR SIN CITY October 2021
Las Vegas Welcomes Jan/San Distributors For ISSA Show


BRINGING IN A BIT OF COLOR October 2021
Color-coding Microfiber Improves Processes


BRINGING IN A BIT OF COLOR October 2021
The Benefits Of Microfiber In Cleaning Programs

































THE STRATEGIC SELL September 2021
Are You Curious Enough To Succeed?











FROM THE EDITOR September 2021
Coaching A Winning Sales Team














BSCAI: COVID-19 DISINFECTION & SAFETY COURSE/CERTIFICATE August 2021
Get Certified In COVID-19 Disinfection Through BSCAI








IAQ AND CLEAN CARPETS August 2021
Selecting A Safe, Ergonomic Vacuum









FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Nanotechnology Boosts Infection Control Efforts











































































FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz








CASE STUDY June 2021
Delivering A Superior Clean



DISCUSSING DISPENSER UPGRADES June 2021
Tips For Selling Touch-Free Dispensers


DISCUSSING DISPENSER UPGRADES June 2021
Evaluating Facility Dispenser Setups


DISCUSSING DISPENSER UPGRADES June 2021
Battery Selection For Soap Dispensers










FREETIME: A THEATER DREAM COME TRUE June 2021
HOSPECO Manager Directs Musicals In Free Time




FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits






FROM THE EDITOR: PASSING ON PRICE INCREASES June 2021
How To Discuss Pricing With Customers













FOLLOWING THE STEPS June 2021
Disinfecting Floors Can Cause Harm
























































A SIMPLE TELEMARKETING SCRIPT April 2021
What To Say When Cold Calling Customers






TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?



FILLING THAT EMPTY SEAT April 2021
What Gen Z And Millennial Workers Want


FILLING THAT EMPTY SEAT April 2021
Use Personality And Skills Tests When Hiring








SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features








FACES OF THE FRONTLINE April 2021
4M Building Solutions' Hernan Segura Honored


CLEANING SMARTER April 2021
Benefits Of Restroom IoT Products











TAKING CHARGE April 2021
Common Battery Maintenance Mistakes








BSCAI GOVERNMENT AFFAIRS WEBINAR: WASHINGTON POLICY UPDATE April 2021
BSCAI Federal Policy Webinar Available


TAKING CHARGE April 2021
How To Properly Charge Batteries



ROLLING WITH THE PUNCHES April 2021
Boosting Morale Amid Pandemic Stress





A HOLISTIC HANDWASHING APPROACH April 2021
Key Locations For Hand Sanitizer Stations


SET THE COURSE April 2021
How To Recruit And Retain Clients


SET THE COURSE April 2021
Earn Customer Trust Through Consulting






STRATEGIC SELL: POST-COVID SALES SUCCESS April 2021
Four Steps To Sales Transformation In 2021



FROM THE EDITOR: SPEAK UP AND GO FOR IT April 2021
Confidence Is Key To Cold Calling











FACES OF THE FRONTLINE April 2021
Faces of the Frontline Honors Eugene Brockman



























































LUKE TAKES THE REINS February 2021
Outlining The Value Of A BSCAI Membership




TOP PRODUCTS FOR HAND HYGIENE February 2021
Selecting Soaps, Sanitizers For Facility Customers


TOP PRODUCTS FOR HAND HYGIENE February 2021
Handwashing Stations Pivotal To Infection Control
















MARSDEN SERVICES WON THE SUPER BOWL OF CLEANING CONTRACTS February 2021
Vendor Partnership Key To Super Bowl Contract
















COVID-19 AND VACCINES: CAN YOU MANDATE THAT EMPLOYEES GET THEM? February 2021
Understanding Employer-Mandated COVID-19 Vaccinations









BSCAI'S COVID-19 DISINFECTION & SAFETY COURSE NOW AVAILABLE IN SPANISH February 2021
COVID-19 Certification Course For BSCs


FACES OF THE FRONTLINE February 2021
Jacqueline Roberts Excels Through Consistency




JUSTIFYING PRICE INCREASES February 2021
Selling Service Key To BSC Price Increases


LEARNING FROM OUR EXPERIENCES February 2021
Training, Supply Management Improves Cleaning Protocols








JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual






SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies








A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen











ALL EYES ON DISINFECTING February 2021
Electrostatic Efficiently Targets Germs



























































PRIVATE LABEL November 2020
Six Package Design Trends For 2021














LEAD MEASURES ALL BSCS SHOULD BE TRACKING November 2020
Methods To Evaluate BSC Performance




















FREETIME November 2020
Happy Stetsgiving And Merry Stetsmas


CELEBRATING SERVICE November 2020
CLEAN Award Winners Embody BSC Excellence


CELEBRATING SERVICE November 2020
BSCAI Names Industry Award Winners










BE SURE TO JOIN BSCAI FOR OUR 2021 EVENTS November 2020
CEO Seminar, Management Conference Near







ADDING VALUE WITH VACUUM SERVICES November 2020
Equipment Training, Maintenance Retains Customers


ADDING VALUE WITH VACUUM SERVICES November 2020
Free Services Lead To Revenue


ADDING VALUE WITH VACUUM SERVICES November 2020
Marketing Post-Purchase Services Pays Dividends






12/10/2020
PDI Appoints CCO


STRATEGIC USE OF CHEMICALS November 2020
Selecting Safe COVID-19 Disinfectants


KEEPING BATTERIES SAFE AND FUNCTIONAL November 2020
Consistent Battery Charging And Use Is Crucial








REFRESHING THE MESSAGE November 2020
Product Research Key To Customer Service


FACES OF THE FRONTLINE November 2020
Raul Borja, Bee Line Support














GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern


GET A LEG UP ON LEGIONELLA November 2020
Preventing Legionella Made Simple


KEEPING A FOCUS ON FLOOR CARE November 2020
Revisiting Service, Product Opportunities Amid Reopening










FACES OF THE FRONTLINE November 2020
Tammy Davis Takes Charge On Cleaning Innovation



EXECUTIVE INSIGHTS: JOHN LEIFERMAN, CEO OF TEAM SOFTWARE October 2020
TEAM Software CEO Discusses Industry Trends




CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges






CLEAN STARTS WITH CLEAN MACHINES November 2020
Machine Cleaning Programs Minimize Pathogens










SEASON TWO OF CONTRACTING CONVERSATIONS IS NOW LIVE October 2020
BSCAI's Podcast Returns




A LESSON IN STRATEGY November 2020
Tips For An Organized Cleaning Department


WITH RESTROOMS, OCCUPANT ATTITUDES ALWAYS STINK November 2020
Reducing Occupant Complaints








FACES OF THE FRONTLINE October 2020
Maria Marquez Latest Face Of The Frontline













DIAGNOSING DISPENSING METHODS October 2020
Applying Chemicals Safely And Efficiently


DIAGNOSING DISPENSING METHODS October 2020
Infection Prevention Dispensing Technologies









A CRUCIAL CLEAN October 2020
Assessing Top Products For Hand Hygiene

















PREPPING FOR WINTER WEATHER October 2020
Tips To Prevent Slip-And-Fall Injuries


PREPPING FOR WINTER WEATHER October 2020
Matting Pivotal To Occupant Safety








BUILDING A TEAM October 2020
Building Bryco Facility Services


BUILDING A TEAM October 2020
Creating A Team Of Strong Leaders


BUILDING A TEAM October 2020
Bryco Tackles Challenges As A Team

















GIVING GREEN THE GO-AHEAD October 2020
Adopting Ergonomic Tools, Training






FACES OF THE FRONTLINE October 2020
James Benge Embraces Off-The-Job Contributions

















LIGHTENING THE LOAD September 2020
Laundry Services Enhance Client Relationships


LIGHTENING THE LOAD September 2020
Creating On-Site Laundry Programs










SUPPORTING FOODSERVICE CUSTOMERS September 2020
Packaging, Supply Strategy Key To Foodservice Success


SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands


MASTER YOUR MOPPING SYSTEM September 2020
Experts Analyze Mopping Options








CUSTOMERS COME FIRST September 2020
Customer Growth Takes Distributor Global


CUSTOMERS COME FIRST September 2020
Crisis Doesn't Change Core Business Strategy





HAND HYGIENE AND COVID-19 September 2020
Facilities To Adopt Touchless Products











CLEANING DURING COVID SHUTDOWN September 2020
Closures Allow For Restoration Projects





FACES OF THE FRONTLINE September 2020
Vicky Virgen Leads As Demands Rise






9/21/2020
Dow Hires New SVP




WINNING THE BID August 2020
Repeatable Processes For Securing Clients








KEEPING A LEVEL HEAD September 2020
Cleaning For Health Includes Self-Care


















POSITIONING BSCS FOR PANDEMIC SALES August 2020
Avoiding Predatory Business During Outbreak


BSCAI MEMBER NEWS August 2020
Contracting Conversations Podcast Launches









OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program


REGISTER FOR VIRTUAL CONTRACTING SUCCESS+ CONFERENCE August 2020
BSCAI Conference Goes Virtual









QUICK TO PIVOT August 2020
A Lesson In Business Succession





CREATING AN IDEAL CUSTOMER PROFILE August 2020
Decide Who And Who Not To Sell To






HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Engaging Online Content Elevates Distributors


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Social Media Drives Web Traffic



FACES OF THE FRONTLINE August 2020
California Janitor Excels With Team-Oriented Approach



WHAT CUSTOMERS WANT August 2020
Tracking And Other Ice Melt Issues


WHAT CUSTOMERS WANT August 2020
The Importance Of Environmental Certifications



LENDING A HAND August 2020
Chemical Safety Guidance For Customers


LENDING A HAND August 2020
Meeting Increased Cleaning Demands




FROM THE EDITOR August 2020
First Impressions Key To Facility Reopening










CREATING CONNECTIONS August 2020
Virtual Customer Connections Are A Necessity


























CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration












FACES OF THE FRONTLINE - SPONSORED BY PROTEAM June 2020
Marlene Lash Combines Quality Work With Customer Service






BE AN ELITE BSC June 2020
Tips For BSC Growth










EMPLOYMENT IN THE COMMERCIAL CLEANING INDUSTRY IN 2019 June 2020
Frontline Labor Report Highlights Retention Strategies









NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Adapting To Changes In Distributor Services





7/2/2020
BRAVO! Joins NSA




MANAGING MARIJUANA ODORS June 2020
Combat Odors With Distributor Guidance


MANAGING MARIJUANA ODORS June 2020
Establishing Customer Relationships


CHECK OUT BSCAI’S NEW PODCAST: CONTRACTING CONVERSATIONS June 2020
New BSCAI Podcast To Cover Pandemic Response










INTRODUCING THE WINNERS June 2020
Restroom Dispensers and Consumables Winners


INTRODUCING THE WINNERS June 2020
Top Cleaning Tools


INTRODUCING THE WINNERS June 2020
Distributors Name Top Jan/San Products






SUBMIT A BSCAI CLEAN AWARDS PROGRAM ENTRY BY JUNE 30 June 2020
Nominations Open For 2020 BSCAI CLEAN Awards






ADAPTING TO COVID-19 CHALLENGES June 2020
Managing Inventory Amid The COVID-19 Pandemic






































































BSCAI'S COMMERCIAL CLEANING RESOURCES FOR COVID-19 April 2020
BSCAI's Commercial Cleaning Resources For COVID-19









EXECUTIVE INSIGHTS: MICHAEL HERBST, DKI April 2020
BSC, Commercial Property Restoration Industries Similar


BSCS FACE UNIQUE LABOR CHALLENGES IN LIGHT OF COVID-19 April 2020
Building Service Contractors Offer Solutions To Labor Problems






THE COST OF LITHIUM April 2020
Cost And Safety Of Lithium Batteries


REINFORCING CHEMICAL PROTOCOL April 2020
Chemical Training Vital To COVID-19 Management









BENEFITS OF ONBOARD MOPS April 2020
Onboard Mops Add Convenience, Reduce Injury


FIGHTING A PANDEMIC April 2020
How COVID-19 Has BSCs Scrambling



SEEKING GREENER PASTURES April 2020
Indoor Air Quality Affects Education, Student Health








ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Electrostatic Sprayers Serve As Accurate Cleaning Tool


FACES OF THE FRONTLINE April 2020
Laine Noah Leads Through Unprompted Contributions


FROM THE EDITOR'S DESK April 2020
Cleaning: One Activity COVID-19 Can't Cancel







FLOORING STANDARDS THAT PROTECT FACILITIES April 2020
Testing Floors To Prevent Slip-And-Fall Accidents







EDUCATED DISPENSER DECISIONS April 2020
Using Data To Determine Dispenser Setups


EDUCATED DISPENSER DECISIONS April 2020
Dispenser Placement, Foot Traffic Pivotal For Setup





FROM THE EDITOR April 2020
Industry Finally Seen For What It Is































BSCAI MEMBER NEWS February 2020
Commercial Cleaning For Large-Scale Events






BSCAI MEMBER NEWS February 2020
BSCAI Board Of Directors Announced For 2020










SHOULD SUPERVISORS BE CUSTOMER RELATIONS EXPERTS? February 2020
Improving Service With Supervisor-Client Relationships



CARING FOR THE KIDS February 2020
Jan/San Employee Combats Child Maltreatment




VETTING YOUR VACUUM SELECTION February 2020
Productivity And Ergonomic Considerations


FACES OF THE FRONTLINE - SPONSORED BY PROTEAM February 2020
Rickevon Johnson Stands Out With Unprompted Contributions






CONTRACTORS CONVERGE ON BALTIMORE February 2020
Targeted Education Slated For Clean Buildings Expo


SOFTEN AMAZON’S BLOW WITH ERP SOFTWARE February 2020
How Amazon Has Set The Bar High On Distribution



A QUICK INTRODUCTION February 2020
Zudonyi Takes Over As Editor-In-Chief


2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves







FACES OF THE FRONTLINE February 2020
Sam Mills Exudes Leadership Beyond The Job











SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Superbugs Spreading From Soft Surfaces, Too


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Innovative Tech, Safer Disinfectants Are Tools Worth Exploring









WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines



VETTING YOUR VACUUM SELECTION February 2020
Facility Size, Safety Concerns Dictate Vacuum Investments
































































































ELECTROSTATIC PROVIDES EXTRA PROTECTION DURING FLU SEASON November 2019
How One BSC Prevents Illness Using Electrostatic Tech










FIVE TIPS FOR BETTER BIDS November 2019
Accurate Bidding And Estimating Key To Bottomline Growth


AWARDING SERVICE November 2019
A Cleaning Company That Gives Back


AWARDING SERVICE November 2019
The People Who Received BSCAI’s Highest Honors




CLEANING UP RECYCLING November 2019
Proper Receptacles Lead To Correct Recycling




GOOGLE GOES WITH GREEN CLEANING November 2019
Google's Green Cleaning Initiative Started Out Rough







THE FUTURE OF CLEANING LIES IN STANDARDIZATION November 2019
Why Standardized Cleaning Is Important






A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning’s Role In Public Health


A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning And Disinfecting Must Be Done In Two Steps









CURATING KNOWLEDGE HELPS UNLEASH IT November 2019
Search The Web Strategically For Green Cleaning Products




THREE REPORTS MANAGERS NEED FOR SUCCESS November 2019
BSC Bosses Must Have This Information


KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
IoT Advancements Measure Employee Performance






HAND DRYER MUST-HAVES November 2019
Noise A Factor For Hand Dryers


HAND DRYER MUST-HAVES November 2019
Some Desire Hand Dryers With HEPA Filters


EMBRACING MICROFIBER November 2019
Transitioning To Microfiber Mops


EMBRACING MICROFIBER November 2019
Microfiber Promotes Efficiency, Ergonomics





SHOULD JANITORS RECEIVE RAISES EACH YEAR? October 2019
When To Give Janitors High Wages








CARPET DRYING DEMYSTIFIED November 2019
Protect Carpets With Proper Dry Times


CARPET DRYING DEMYSTIFIED November 2019
Techniques To Speed Up Carpet Drying






AVOIDING RESTROOM TROUBLES November 2019
Top Restroom Cleaning Challenges




REDUCING WORKER INJURIES November 2019
Prevent Common Custodial Injuries


REDUCING WORKER INJURIES November 2019
Promoting Workplace Safety





PROTECTING CLIENTS DURING COLD AND FLU SEASON October 2019
How To Start An Infection Control Program



STRESSING SAFETY November 2019
Custodial Managers Emphasize Employee Safety









HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys









BACK TO VEGAS FOR BSCAI October 2019
Annual BSCAI Event Boasts Meaningful Education


INCREASING THE CIRCULARITY OF FACILITIES LIFE October 2019
Products As A Service Promotes Cleaning Efficiency


SHOWCASES, SEMINARS AND SLOTS October 2019
Getting To Know The ISSA Show Speakers



CASE STUDY: GETTING A GRIP AT LONG JOHN SILVER'S October 2019
Popular Retailer Capitalizes On Floor Matting


WHAT IS YOUR CORPORATE PERSONA? October 2019
Company Culture, Community Involvement Drives Sales






CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Boost Efficiency By Empowering Staff


CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Supplying Tools Staff Need To Succeed









BENEFITS OF ERGONOMICS October 2019
Ergonomics Promotes Safety, Boosts Morale


BENEFITS OF ERGONOMICS October 2019
Training Emphasizes Mopping Ergonomics









THE VALUE OF ICE MELT October 2019
Proper Ice Melt Products Mean Safer Surfaces


THE VALUE OF ICE MELT October 2019
Proper Application Of Ice Melt Improves Effectiveness










ADOPTING ON-SITE GENERATION October 2019
Facilities Find Success With Water Technologies


ADOPTING ON-SITE GENERATION October 2019
Researching On-Site Generation Technology


PULLING THE PLUG October 2019
Embrace Cordless Vacuum Cleaners


PULLING THE PLUG October 2019
The Benefit Of Cordless Backpacks






CRACKING THE CODE October 2019
The Importance Of Cleaning In Foodservice Areas













































KICKING THE BUCKET September 2019
Onboard-Dispensing Mops Reduce Labor Costs


KICKING THE BUCKET September 2019
There's Still A Place For The Mop And Bucket




FROM THE EDITOR September 2019
End Users Prefer Distributors Over Amazon





DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
The Problem With Sanitizing Soft Surfaces














INITIAL SUCCESS REQUIRES ADAPATATION August 2019
Book Helps Make More Successful Leaders


THE POWER OF PEER GROUPS August 2019
With Peer Groups, BSCs Don't Go It Alone









FROM THE EDITOR'S DESK August 2019
Employee Onboarding Vital For BSCs







CLEANING ON THE FIRST SHIFT August 2019
Vacuum Helps Make The Switch To Day Cleaning




WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives






THE RISE OF ROBOTS August 2019
Cleaning Robots Drive Business Innovation


THE RISE OF ROBOTS August 2019
Automation An Asset To Janitor










FACES OF THE FRONTLINE August 2019
California Janitor Creates A Safe Work Environment







SHOULD YOU ‘CRUSH’ YOUR COMPETITION? August 2019
Support Your Industry 'Rivals'


SUPPLYING THE CORRECT ICE MELT August 2019
The Science Of Selling Ice Melt


SUPPLYING THE CORRECT ICE MELT August 2019
Developing A Diversified Salt Portfolio


SUPPLYING THE CORRECT ICE MELT August 2019
Sell On More Than Price










VISION FOR SUCCESS August 2019
SupplyDen Fulfills Childhood Dream


VISION FOR SUCCESS August 2019
An Emphasis On Business Ethics


VISION FOR SUCCESS August 2019
The Importance Of Web Presence






















































DISINFECT FASTER WITH ELECTROSTATIC TECHNOLOGY June 2019
Electrostatic Sprayers Reduce Sickness, Save Time







BE AN ELITE BSC June 2019
Can Cleaning Accounts Be Too Small?













END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use
























MANAGING CLEANING EXPECTATIONS June 2019
How Home Economics Helped Shape The Profession Of Clean






TIME TO EMBRACE DASHBOARD SOFTWARE June 2019
Fix Flaws With Business Intelligence Dashboard Software




FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
High-Speed Hand Dryers Keep Restrooms Clean And Long Lines Moving Quickly


FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
Gillette Stadium Sustainability Efforts


FACES OF THE FRONTLINE June 2019
Chicago Day Porter Known For Kindness, Hard Work


FROM THE EDITOR June 2019
The Answer To Infection Control


TACKLING TENACIOUS HAIS June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS June 2019
Disinfecting Processes That Reduce HAIs


SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom




PREPARING TOMORROW’S LEADERS June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS June 2019
Prepare Prospective Cleaning Leaders




2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face



INDUSTRY STATISTICS April 2019
2019 Building Service Contractor Market Report






FREETIME: THE OVER 50 SOCCER STAR April 2019
Vice President Of Impact Products Is A Soccer Star



FACES OF THE FRONTLINE April 2019
Chicago Janitor Keeps Coworkers, Customers Happy


BRANDING THE RESTROOM April 2019
Customized Soap Dispensers Help School Show Pride




KNOW THE REASONS BEHIND YOUR ACTIONS April 2019
Gain Leadership Skills By Asking "Why?"


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment










FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Aqueous Ozone Controls Pollutants And Protects Staff


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Testing Effectiveness Of Cleaning Technologies


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Training Staff On Advantages Of Water Technologies


LEADERSHIP THROUGH THE LABRINTH April 2019
Buying Groups Help Distributors Win In Healthcare


April 2019
Communicating Value


ZEROING IN ON GERMS April 2019
Top Hiding Spots For Germs And Bacteria


ZEROING IN ON GERMS April 2019
Schools Tackle Germ Hotspots


THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE April 2019
How To Clean The Air


THE AIR WE BREATHE April 2019
Systems That Tackle Indoor Air Contaminants


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction




GIVING SLICK FLOORS THE SLIP April 2019
Flooring Standards Facility Managers Should Know


GIVING SLICK FLOORS THE SLIP April 2019
Steps To Improving Floor Safety


GIVING SLICK FLOORS THE SLIP April 2019
Signs Stop Slips And Falls


GROWING A GREEN PROGRAM April 2019
Green, Sustainable Survey Outlines Cleaning Trends


GROWING A GREEN PROGRAM April 2019
Survey: Green Cleaning Trends


GROWING A GREEN PROGRAM April 2019
Where Sustainable Practices Fit In Facilities


GROWING A GREEN PROGRAM April 2019
Survey Dives Into Green Certifications


FROM THE EDITOR March 2019
Amazon Strikes Jan/San Distributors Again


HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations



APPEALING TO CUSTOMERS February 2019
Why BSCs Should Embrace Sustainability


CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears



NEW YEAR, NEW LEADER February 2019
BSCAI President Talks Goals For 2019







FACES OF THE FRONTLINE February 2019
Longtime Janitor Viewed As "Soldier On The Frontline"









BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy



STRIKING A BALANCE February 2019
Understanding Customers Key To Inventory Control




RECRUITING GENERATION NEXT February 2019
What Millennials In The Workplace Desire




TAKING CONTROL OF INFECTIONS February 2019
Identify Common Germs Found In Facilities


TAKING CONTROL OF INFECTIONS February 2019
Protection From Pathogens


TAKING CONTROL OF INFECTIONS February 2019
Life Span Of Germs And Cleaning Efficacy


CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


SOFTWARE HELPS CUSTOMIZE CLIENT RELATIONSHIPS February 2019
ERP Solution Improves Business Performance


QUAT BINDING QUERIES February 2019
Hospitals Fight Quat Binding While Fighting Infections


QUAT BINDING QUERIES February 2019
Tips To Prevent Quat Binding


QUAT BINDING QUERIES February 2019
Alternatives To Disinfecting With Quats




BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE November 2018
Book Helps Improve Relationship With Coworkers


CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing



BUILDING A COMPANY AROUND ROBOTICS November 2018
Business Uses Robotic Cleaning Technology To Empower Workers


HOW BSCS CAN CREATE A SCALABLE MODEL November 2018
A Blueprint To Help Business Expand


UNIVERSITY OF GEORGIA STUDIES UP ON GREEN November 2018
Environmentally-Friendly Cleaning Program Saves School $400,000 A Year




SOFTWARE BUSTS GHOST EMPLOYEES AND EXPOSES TIME FRAUD November 2018
Technology Helps Avoid Labor Deceit


THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times


BIG SHOES TO FILL November 2018
Start Leadership Succession Planning Today




FROM THE EDITOR'S DESK November 2018
Report Helps Determine Ideal Cleaning Cost


EXAMINING THE COMP November 2018
Sales Rep Salaries In Jan/San



FACILITY FOCUS November 2018
Fighting Contamination In Recycling


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite




THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


THE RIGHT MACHINE FOR THE JOB November 2018
Selecting The Best Vacuum For Distributors' Largest Markets




MATTING IS A MUST November 2018
Choose Mats That Prevent Slips And Falls


MATTING IS A MUST November 2018
Mats That Help Protect Flooring Investments


GIVING GERMS MORE ATTENTION November 2018
High-Touch Surfaces Need Improved Disinfecting


PAPER TRAIL FROM A TO Z November 2018
Explaining Sustainable Paper Products


PAPER TRAIL FROM A TO Z November 2018
Defining Green Paper Terms


FROM THE EDITOR November 2018
IoT Takes A Step Forward


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


A VALUABLE PIECE October 2018
Changing Roles In Redistribution


A VALUABLE PIECE October 2018
Advantages Of Using A Jan/san Wholesaler



A VALUABLE PIECE October 2018
How To Choose A Wholesale Distributor



PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment




STOP THE TRANSPORT OF PATHOGENS October 2018
Combat Pathogens At Their Source


STOP THE TRANSPORT OF PATHOGENS October 2018
Cleaning Technology Fights Contamination


BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce




PROPONENTS OF PROPORTIONERS October 2018
What To Consider When Introducing Proportioners


PROPONENTS OF PROPORTIONERS October 2018
Advantages Of Pre-measured Chemical Packages


October 2018
ISSA Voices Concern


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line


LEARN TO LIVE WITH CHANGE September 2018
'Who Moved My Cheese' Helps Businesses Adapt


BUILD THE TEAM THAT WILL GROW YOUR BUSINESS September 2018
How To Form The Right Leadership Team


REDUCING SLIP-AND-FALL HAZARDS September 2018
Floor Chemical Examinations Lessen Falls



SHARPEN YOUR SKILLS October 2018
Cleaning Industry Veterans Share Management Tips



SHARPEN YOUR SKILLS October 2018
Biggest Challenges Cleaning Managers Face




GROWING WITH THE INDUSTRY September 2018
Preparing McLemore Building Maintenance For The Future



WHY WATER WORKS September 2018
Cleaning Managers Embrace Engineered Water








LAUNDRY DISPENSER RESTORES CUSTOMER SATISFACTION October 2018
Updated Equipment Reduces Emergency Calls


SELLING SUSTAINABILITY September 2018
Iowa-Des Moines Supply Goes Beyond Green Cleaning Products




DEVELOP HEALTHY LEADERSHIP INTENTIONS September 2018
Defining What It Means To Be An Effective Leader


BSCAI GOES BIG IN DALLAS September 2018
Conference Educates Building Service Contractors



NEW HOST CITY FOR ISSA SHOW September 2018
Speakers, Innovative Products Highlight ISSA Show North America




PREPARING FOR A DIGITAL AGE September 2018
Digital Tools To Have Large Impact On Distribution Business


September 2018
Beating Amazon






ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Impact Of Poor Indoor Air


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Identify The Source Of Restroom Odors


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Train Staff To Tackle Odors In The Restroom


FROM THE EDITOR September 2018
ISSA 2018 Puts Innovation On Display


MANAGEMENT SURVEY September 2018
Annual Survey Examines Cleaning Budgets



ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT August 2018
Take Your Carpet Care Further


TRACKING JANITOR PRODUCTIVITY WITH APPS August 2018
Exploring Evidence-Based Cleaning






DENVER BRONCOS STAY SAFE THANKS TO NEW ICE-MELT SOLUTION August 2018
Case Study: Stadium Experiences Success From Ice Melt Solution


FROM THE EDITOR'S DESK August 2018
BSCs Should Join The Zero Waste Movement


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits





CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers


GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads



THE POWER OF PEERS August 2018
Peer-To-Peer Networking Helps Solve Issues





FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Changing Chemicals Propels Green Cleaning Program


FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Benefits Of Streamlining Cleaning Chemicals










CLEANING THE UNIVERSITY OF MARYLAND August 2018
Campus Residents Push For Green And Sustainable Initiatives


CLEANING THE UNIVERSITY OF MARYLAND August 2018
University Specializes On Strategies Resulting In Success










HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? July 2018
Increase Business Revenue By Charging For Assistance













CRACKING THE ICE MELT ORDERING MYSTERY July 2018
Doing Ice Melt Homework Saves Distributors Money




OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression




INNOVATION AWARD WINNERS July 2018
Robot Technology Garners High Praise At Interclean





CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry






FROM THE EDITOR July 2018
Germs Deserve Our Attention



BOOK CLUB June 2018
Life Lessons From The Janitor








SIT OR STAND, JUST DON'T WALK June 2018
Selecting The Right Floor Scrubber








THREE WARNING SIGNS OF BAD CUSTOMERS June 2018
How Building Service Contractors Can Spot Good Clients








MANAGING WORKPLACE ERGONOMICS June 2018
Reducing Cleaning Worker Injuries Through Improved Ergonomics


MANAGING WORKPLACE ERGONOMICS June 2018
Ergonomic Improvements That Reduce Worker Injuries


MANAGING WORKPLACE ERGONOMICS June 2018
Create A Culture Of Safety For Custodians





THE TRUE COST OF FLOOR PADS June 2018
Value Of Premium And Budget Floor Pads


THE TRUE COST OF FLOOR PADS June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS June 2018
Proper Care And Safety Tips For Floor Pads


CHOOSING FULL COVERAGE June 2018
Disinfect Hard-To-Reach Surfaces


CHOOSING FULL COVERAGE June 2018
Reduce Labor Costs With Electrostatic Cleaners







KNOCK OUT June 2018
Fighting For Insourced Cleaning



FROM THE EDITOR'S DESK June 2018
Trade Show Shows Future Of Cleaning Industry












SURVIVING IN THE AGE OF AMAZON May 2018
E-Tailers Forcing Distributor Sales Reps To Evolve



IOT-EQUIPPED DISPENSERS HELP REDUCE COMPLAINTS April 2018
Data Generation Helps Track Towel, Soap Supply



HIRING THE RIGHT MANAGER April 2018
Identifying Desirable Leadership Qualities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Prevent Pests With Regular Inspections


PROGRESS IN GREEN CLEANING April 2018
Evolution Of Green Cleaning Initiatives


PROGRESS IN GREEN CLEANING April 2018
Future Of Cleaning Green


TRANSITION TO ELECTROSTATIC MACHINE PROVES SUCCESSFUL April 2018
Electrostatic Cleaning Helps Improve Business





CLEANING FOR PUBLIC HEALTH April 2018
How To Properly Clean Restrooms And Mitigate Infections


CLEANING FOR PUBLIC HEALTH April 2018
Removing Soils From Public Restrooms


CLEANING FOR PUBLIC HEALTH April 2018
Cleaning Technology Fights Restroom Bacteria


THE STRATEGIC SELL April 2018
PIM Systems Help Distributors Stay Organized


FROM THE EDITOR'S DESK April 2018
CBE Will Bring BSCs And Facility Executives Together


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Benefits Of Cleaning Carpets Using Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Sustainable Advantages To Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Putting Carpet Cleaning Polymers To The Test


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Outline When To Encapsulate Or Extract Carpeting





BE MORE THAN A CLICK AND A BOX April 2018
Buying Groups Help Distributors Compete Against E-Tailers



VACANCY DUE TO IMMIGRATION April 2018
DACA Dilemma Could Cause Janitorial Staffing Issues


VACANCY DUE TO IMMIGRATION April 2018
Turnover Would Hamper Commercial Cleaning Services


VACANCY DUE TO IMMIGRATION April 2018
A Path To Work Eligibility


VACANCY DUE TO IMMIGRATION April 2018
Immigration Debate To Continue Through The Fall


EXPANDING YOUR BRANDING April 2018
Brand Strategy Involves Knowing When To Expand



FREETIME: THE LANTERN WHISPERER April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns


ZEROING IN ON ZERO WASTE April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE April 2018
The Future Of Zero Waste


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program











CASE STUDY: BATTERY MAINTENANCE REDUCES CUSTOMER COMPLAINTS March 2018
Good Floor Care Starts With The Right Battery








THE BENEFITS OF BRAND NAMES September 2018
Selling Commercial Versions Of Consumer Brands



ROBOTIC FLOOR MACHINE ALLOWS JANITORS TO CLEAN HANDS-FREE February 2018
Case Study: Robotic Floor Machine Allows For More Efficient Janitorial Work


UNPLUGGING FOR GREATER EFFICIENCY AND COST SAVINGS February 2018
Battery Upright Vacuums Lead To Improved Productivity










SUPPLY BETTER CUSTOMER RESPONSIVENESS February 2018
ERP Software Solutions Enhance Speed To Market





3/12/2018
3M Names New CEO


SUCCESS STARTS WITH LEAP OF FAITH February 2018
Steve Harvey Book Helps Business Leaders, BSCs "Jump" Toward Success


AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria




THE VOICE OF THE MODERN BUYER February 2018
Jan/San Customers Need Trusted Business Advisors


PREPARED FOR ANYTHING February 2018
Distributors Must Be Ready To Service Any New Floor


MEET BSCAI'S NEW LEADER FOR 2018 February 2018
A Conversation With BSCAI's New Leader For 2018








FOSTERING STRONG LEADERS February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Proper Maintenance Schedules That Protect Floors




REACHING INTO THE RAFTERS February 2018
Vacuums That Tackle Previously Neglected Surfaces


REACHING INTO THE RAFTERS February 2018
Using Proper Vacuuming Equipment Promotes Health And Safety








PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Hurdles In Changing Handwashing Habits


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Joint Commission Pushes For Improved Hand Hygiene


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Advantages Of Handwashing Monitoring Systems



BE PREPARED February 2018
Training For Emergency Preparedness


BE PREPARED February 2018
Communication During An Emergency



PUTTING ODOR CONTROL IN ITS PLACE November 2017
Getting Strategic With Air Freshener Placement



ONE-STOP PRODUCT SHOP November 2017
Wholesalers Help Distributers Diversify




SELLING ROBOTS November 2017
Robot Floor Cleaners Enter The Jan/San Market



EXPLAINING ON-SITE GENERATION November 2017
What Is On-site Generation Of Cleaning Products?


EXPLAINING ON-SITE GENERATION November 2017
Understanding Aqueous Ozone Cleaning Technology


EXPLAINING ON-SITE GENERATION November 2017
Disinfecting With On-Site Generation Technologies


THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE November 2017
Every Touchpoint Impacts The Customer Journey


TEAMING UP ON GREEN CLEANING November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING November 2017
Communicating Green Cleaning Initiatives


FROM THE EDITOR November 2017
Keeping Up With Industry Trends


GREEN CLEANING TRENDS November 2017
Survey Outlines Sustainable Cleaning Initiatives









KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Productivity Gains Of Floor Cleaning Equipment











A FLOOR CARE MACHINE THAT HANDLES THE CHALLENGES OF RETAIL FACILITIES September 2017
Case Study: Retail Facilities Demand High Floor Care Standards


BSC FINDS GROWTH BY USING AQUEOUS OZONE TECHNOLOGY September 2017
Reasons For Switching To Engineered Water



DON’T DO WINDOWS? MAYBE IT’S TIME TO START September 2017
Diversifying Into Window Cleaning Services




PREVENTING CART CONTAMINATION September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION September 2017
Customizing Custodial Carts


FROM THE EDITOR’S DESK September 2017
An Example Of Internet of Things Challenges


UPRIGHTS UNPLUGGED September 2017
Battery Upright Vacuums Boost Productivity



INTERPRETING IOT September 2017
Understanding IoT In The Cleaning Industry





IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Types Of Bacteria Found In Restrooms


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Most Contaminated Restroom Surfaces


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Techniques To Fight Restroom Germs


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Teaching Restroom Disinfection Techniques


THE TOP THREE FUNCTIONS OF ERP SOFTWARE September 2017
Integrate ERP Software With Other Platforms




ARE SERVICES DRAINING YOUR REVENUE? September 2017
Are Value-added Services Worth Their Costs?



HOW TO PREVENT RESTROOM COMPLAINTS August 2017
A Day Porter Will Reduce Restroom Troubles



GRAB A LARGER SLICE August 2017
Foodservice Disposables Market Primed For Growth



THROUGH THICK AND THIN August 2017
SMI Facility Services Still Strong After 25 Years





AN EXTRAORDINARY EXPERIENCE August 2017
ISSA/INTERCLEAN 2017 Adds Plenty Of New Elements



SCHOOL STARTS WITH CLEAN HANDS August 2017
Hand Washing Prevents Cold And Flu


SCHOOL STARTS WITH CLEAN HANDS August 2017
Positioning Soap And Sanitizer


SCHOOL STARTS WITH CLEAN HANDS August 2017
Tips To Encouraging Hand Washing


SEEING IS BELIEVING August 2017
Tips For Selling Engineered Water Systems



APPROACH CUSTOMERS FROM THE OUTSIDE IN August 2017
Perception Of Value More Important Than Customer Relationships




FROM THE EDITOR’S DESK August 2017
Two Great Conventions In Las Vegas


CAN-DO CANISTERS August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS August 2017
Caring For Canister Vacuums


FUTURE FORECAST August 2017
Cleaning Preserves Buildings For The Future
“The difference between a ruin and a building in use is the janitor.”



FROM THE EDITOR August 2017
Understanding Customer Buying Behavior





CUSTOMERS ARE NOT OWNED. THEY ARE EARNED July 2017
The Strategic Sell: Don’t Take Customer Relationships For Granted
Relationships are earned, but they are not earned for a lifetime

TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year







CREATING THE IDEAL CUSTOMER July 2017
How Jan/san Distributors Can Groom Top-tier Customers





















FROM THE EDITOR’S DESK June 2017
Schools Still Tough Market For Contract Cleaners
The education market has been BSCs’ largest target for growth, but there has been minimal market gain

CLEARING THE AIR June 2017
Top Misconceptions Of Hand Dryers


CLEARING THE AIR June 2017
How To Choose Hand Dryers




DECODING THE BATTERY MARKET May 2017
What To Know About Sealed Lead Acid Batteries




THE BIG PROBLEM WITH LITTLE FIBERS May 2017
Is Microfiber Contributing To Sustainable Hazards?



THE BEST 40 PRODUCTS AS SELECTED BY SM READERS May 2017
Jan/san Suppliers Pick Top Products For Distributor Choice Awards
Sanitary Maintenance is proud to present the winners of its fourth annual Distributor Choice Award

PUTTING DISINFECTION IN THE HOT SEAT May 2017
Ensuring The Efficacy Of Disinfectants


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Selecting And Using Disinfectants


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Creating An Infection Control Risk Assessment


CREATING A SUPERIOR SERVICE CULTURE April 2017
Book Club: How BSCs Can Develop A Customer Service Culture
AffinEco's Paul Senecal reviews '212 Degree Service'


THE DEMAND FOR DISINFECTING May 2017
High Demand For Disinfectants



BSCS GO DIGITAL IN BERLIN April 2017
WFBSC Congress To Coincide With CMS Berlin




April 2017
Defining Cleaning Chemicals
Ensuring that the correct products are used throughout the department







BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Technology That Streamlines Restroom Cleaning Programs


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Using IoT To Solve Restroom Problems


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Managing Restroom Data Improves Efficiencies


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Defining IoT And What It Means For Departments


EDUCATE AND ENGAGE April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE April 2017
Identifying Emerging Cleaning Leaders


4/6/2017
SCA Splits Into Two Separate Companies
One company will be focused on forest products operations and the other on global hygiene, including the current businesses of Personal Care and Tissue.


FROM THE EDITOR March 2017
Navigate The Global Cleaning Industry With SM’s Buyer’s Guide
Distributors need to be able to connect with suppliers both old and new

February 2017
Case Study: On-Site Generation At PPG Paints Arena
On-site generation helps the arena meet high-performance goals.


REDUCING OCCUPANT TOWEL CONSUMPTION February 2017
Tricks To Cut Down On Paper Towel Consumption
Although BSCs are spending their own money on the paper products in a building, they often feel helpless when it comes to limiting how much product is used








ACHIEVING MAXIMUM POTENTIAL February 2017
ISSA/INTERCLEAN 2016 Sees Strong Distributor, Exhibitor Turnout
The North America show lived up to its theme of “unleashing the industry’s untamed potential” during this one week when key leaders and decision makers in the commercial cleaning industry come together



NOT YOUR MOTHER’S HYDROGEN PEROXIDE November 2016
Down And Dirty: Improved Hydrogen Peroxide Explained




SUPPLIER SIDEKICKS November 2016
Wholesalers Can Help Fend Off Online Sellers, Big Box Stores
Wholesalers can help distributors take on big-box stores and e-tailers with their diverse lines, warehouse space and fast delivery


FINDING THE GREENER LINING November 2016
Creating Sustainable Waste Management Programs
Facilities are beginning to explore sustainable alternatives to traditional trash liners

FROM THE EDITOR November 2016
Will The Internet Of Things Leave Jan/San Distributors Behind?
Distributors are in a tough position with Internet of Things technology




TAKING THE VERTICAL APPROACH October 2016
The Strategic Sell: Understanding Vertical Markets In Jan/san


SLOW SALES? IT’S THE LEADER’S FAULT September 2016
Book Club: Sales Results Follow The Sales Manager


THE ADVANTAGES OF LINEN-LIKE NAPKINS OVER LINEN October 2016
Linen-like Napkins Offer Cost Savings, Branding Opportunities




FROM THE EDITOR October 2016
Seeking Sales Leaders



DO YOU CARRY THESE AWARD-WINNING PRODUCTS? September 2016
Top Commercial Cleaning Products Win Distributor Choice Awards


ENGINEERED WATER BRINGS SIMPLICITY, COST SAVINGS September 2016
The Benefits Of Cleaning With Electrolyzed Water






TEACHING A CAT TO FETCH September 2016
The Strategic Sell: Focus Training On Motivated Workers






BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Purchasing, Storing Salt In Preparation For Winter
Tips to purchasing inventory, storage and application for winter management operations

BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Tips To Applying Ice Melt


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Documenting Ice Melt Applications




PLANNING AHEAD September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

TEACHING GREEN September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN September 2016
Healthy Schools: Getting Buy-In From Staff







PLENTY OF POTENTIAL AT ISSA/INTERCLEAN August 2016
ISSA/INTERCLEAN 2016 Heads To Chicago




THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Determining Soap Quantities For Proper Handwashing


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Promoting Proper Handwashing Techniques


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Cost To Controlling Soap Quantities
Downsizing soap dispenser shots might save stock, but it could compromise handwashing practices

CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners


DOWN AND DIRTY: SPEED UP RESTROOM CLEANING August 2016
Clean Faster In The Restroom


BENEFITING FROM GREEN CLEANING August 2016
UW-Madison Finds Success Cleaning With Ozone
How making one small change has impacted the cleaning program at University of Wisconsin–Madison

MINDFUL OF MAINTENANCE August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines

EFFECTIVE INFECTION PREVENTION August 2016
Technology That Prevents Hospital Acquired Infections



CURTAIN CALL August 2016
Cleaning And Disinfecting Soft Surfaces


PLANNING FOR CHANGE August 2016
How IoT Is Changing The Cleaning Industry





TEN BATTERY MAINTENANCE TIPS June 2016
Extend Battery Life Of Machines





SMART RESTROOMS IMPROVE CLEANING EFFICIENCY June 2016
Internet Of Things Devices In The Restroom




KNOWING THE DIFFERENCE June 2016
Choosing The Right Chemical For The Job


KNOWING THE DIFFERENCE June 2016
Training On Proper Chemical Use











ENGAGING AND ENCOURAGING STAFF May 2016
Leadership Techniques That Encourage Cleaning Workers


ENGAGING AND ENCOURAGING STAFF May 2016
Encouraging And Motiving Staff



WATCH YOUR STEP May 2016
Identifying Slip, Trip And Fall Hazards



COMMERCIAL VACUUMS WORTH THE HIGHER PRICE POINT April 2016
Comparing Consumer And Commercial Vacuums



DOWNSIZING HAND SANITIZER DISPENSERS April 2016
Fill A Need With Small Hand Sanitizer Dispensers



SMALL MACHINES, BIG ADVANTAGES April 2016
Micro Autoscrubbers Provide Alternative For Small Spaces




A HEATED DEBATE ON HAND DRYERS April 2016
Determining The Value Of Heat In Commercial Hand Dryers






CASE STUDY: HIGH-PERFORMANCE GREEN CLEANING WITH ENGINEERED WATER April 2016
PathoSans Delivers Engineered Water To Park City, Utah


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Protecting Microfiber Through Proper Laundering


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Proven Results For Protecting Microfiber


BUILDING A GREEN TEAM April 2016
Tips For Managers Launching Green Cleaning Programs




ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms


GUIDELINES TO DRYING CARPETS April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets





BREAKING THE CLEANING STEREOTYPE April 2016
Improving Public Perception Of The Cleaning Industry







HIRING ROBOTS TO CLEAN February 2016
Robotic Cleaners Give BSCs A Leg Up


BREAKING BAD HABITS February 2016
Management Tips To Get Departments Out Of A Rut




SIGNS OF HEALTHY HANDS February 2016
The Cost Of Poor Hand Hygiene


SIGNS OF HEALTHY HANDS February 2016
Proper Hand Washing Techniques


SIGNS OF HEALTHY HANDS February 2016
Products That Improve Hand Washing Compliance


SIGNS OF HEALTHY HANDS February 2016
Help With Hand Washing


STRAPPING ON SAVINGS February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Properly Fitting A Backpack Vacuum









THE CLEANING INTERNET OF THINGS February 2016
Technology That Improves Efficiencies And Streamlines Processes


THE CLEANING INTERNET OF THINGS February 2016
Cleaning Industry Embraces Technology


THE CLEANING INTERNET OF THINGS February 2016
Advantages To Collecting Departmental Data


THE CLEANING INTERNET OF THINGS February 2016
Using Data To Improve Cleaning Efficiencies



EDUCATE CUSTOMERS ON THE RIGHT TOWEL AND TISSUE PRODUCTS November 2015
Show Expertise By Recommending Towel And Tissue Solutions



THE LONG AND SHORT OF TOWELS AND TISSUES November 2015
Distributors Can Extend Savings With Longer Roll Towels And Tissues




WAGE LEGISLATION AND ITS IMPACT ON CONTRACT CLEANING November 2015
What Overtime, Minimum Wage Changes Mean For Contract Cleaners



ADVANCEMENTS IN GREEN PAPER November 2015
Trend Toward Recycling Paper Is Growing


ADVANCEMENTS IN GREEN PAPER November 2015
Alternative Paper Fibers And Facilities That Embrace Them


ADVANCEMENTS IN GREEN PAPER November 2015
Future Trends Of Recycled Paper Towels


REPLACING THE 10-MINUTE DWELL TIME November 2015
The New Standard In Dwell Times



WORKING WITH WATER November 2015
Fitting Engineered Water Into Cleaning Programs



WORKING WITH WATER November 2015
How Aqueous Ozone Technology Fits Into Cleaning


WORKING WITH WATER November 2015
What To Be Aware Of When Cleaning With Water


ARE YOU READY FOR A CRISIS? November 2015
How Facility Managers Can Plan For A Disaster


ARE YOU READY FOR A CRISIS? November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? November 2015
Developing An Emergency Evacuation Plan




SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Tools That Simplify Restroom Cleaning


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Barriers To Improving Restroom Cleaning




BOOK CLUB: BELIEVE IN LEADERSHIP September 2015
Dr. Albert Mohler Tells BSCs To Share Their Convictions



QUAT BINDING IS A SERIOUS THREAT IN FOODSERVICE FACILITIES September 2015
Binding Reduces Quaternary Ammonium Chloride Effectiveness






IDEAS FOR GREEN CLEANING October 2015
Using Aqueous Ozone To Clean For Health


IDEAS FOR GREEN CLEANING October 2015
Green Cleaning Supports University Goals


TURNING WATER INTO A POWERFUL CLEANER September 2015
BSCs Give Electrolyzed Water Another Shot



ISSA/INTERCLEAN RETURNS TO SIN CITY September 2015
Las Vegas Welcomes Building Service Contractors for ISSA/INTERCLEAN 2015



ENGINEERED WATER RE-ENGINEERED September 2015
Cleaning Industry Embraces Activated Water




CASE STUDY: COUNTER MOUNT SOAP DISPENSER SAVES TIME AND MONEY August 2015
Counter-Mounted Soap Dispenser Is Easier For Customers, Workers




ISSA/INTERCLEAN RETURNS TO SIN CITY September 2015
What Facility Managers Can Expect At ISSA/INTERCLEAN 2015



DILUTION CONTROL ON THE GO August 2015
Portable Chemical Proportioners Are Gaining Popularity







LOW-MOISTURE CLEANING REDUCES THE NEED FOR HOT-WATER EXTRACTION August 2015
Contract Cleaners Find Low-Moisture Methods Effective For Interim Carpet Care, Maintenance


ISSA/INTERCLEAN RETURNS TO SIN CITY August 2015
Cleaning Industry Members Hit The Strip For ISSA/INTERCLEAN 2015







DOWN AND DIRTY: CLEANING DIRTY GROUT AND AVOIDING FUTURE PROBLEMS June 2015
Use Hydrogen Peroxide As A Cleaner For Dirty Grout



THE DIRT ON SOAP June 2015
Tips For Improving Handwashing




WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
What Is Quat Binding And Why It Must Be Prevented


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
Tips To Preventing Quat Absorption


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
The Dangers Of Quat Binding In Foodservice


PROFITING FROM CHEMICAL PROPORTIONERS May 2015
Chemical Proportioners Give Distributors Edge Over Online Sellers





REDUCING INFECTION HAZARDS May 2015
Containing Hazardous Waste: Finding A Strong Hold


REDUCING INFECTION HAZARDS May 2015
Protect Workers From Medical Waste


REDUCING INFECTION HAZARDS May 2015
What Is Considered Medical Waste







BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting



GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE May 2015
Prepare For The Next Round Of GHS Requirements










April 2015
Super Bowl Setup



SENDING THE RIGHT MESSAGE April 2015
Customizing Restroom Dispensers Sends A Message


SENDING THE RIGHT MESSAGE April 2015
Branding Restrooms Supports Facility Goals


SENDING THE RIGHT MESSAGE April 2015
The Future Of Restroom Customization


PROTECTING THE MICROFIBER INVESTMENT April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT April 2015
How To Properly Dry Microfiber


ADJUSTING TO NEW SURROUNDINGS April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS April 2015
Benefits Of Using Orbital Equipment On Carpets


SHIELDING FACILITIES FROM INFECTION April 2015
Infection Prevention That Fights Pandemics


SHIELDING FACILITIES FROM INFECTION April 2015
Training Staff On Proper Infection Prevention


SHIELDING FACILITIES FROM INFECTION April 2015
Understanding Transmission Of Germs


SHIELDING FACILITIES FROM INFECTION April 2015
Protecting Staff From Germ Exposure


DEVELOPING AN A+ HAND HYGIENE PROGRAM April 2015
Techniques To Improve Hand Washing In Schools


DEVELOPING AN A+ HAND HYGIENE PROGRAM April 2015
Steps To Boost Hand Hygiene






February 2015
The Cost Of Turnover




ISSA/INTERCLEAN SHINES BRIGHT February 2015
Thousands Visit Orlando For ISSA/INTERCLEAN 2014








MAJOR CHANGE COMING TO FEDERAL MARKET February 2015
Federal Strategic Sourcing Initiative Targets Government Contractors






SHINING LIGHT ON HAI PREVENTION February 2015
Technology That Defends Against Hospital-Acquired Infections


SHINING LIGHT ON HAI PREVENTION February 2015
Cost Of UV Disinfection Techology


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Using Ride-On Vacuums To Improve Productivity


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment That Results In Big Savings


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment Accessories That Make Sense


CLASS A FACILITIES DEMAND FIRST-RATE RESTROOMS February 2015
Luxury Paper Towels Provide Upscale Atmosphere, Reduce Waste



CLEARING THE AIR ON HAND DRYERS February 2015
Are Your Hand Dryers ADA Compliant?


CLEARING THE AIR ON HAND DRYERS February 2015
Benefits Of Quicker Dry Times And Heated Hand Drying


CLEARING THE AIR ON HAND DRYERS February 2015
Calculating Energy Consumption With Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Maintenance Tips For Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Tips To Control Splash And Drips In Restrooms


CLEARING THE AIR ON HAND DRYERS February 2015
Standard Versus Blade Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
How Hand Dryers Contribute To Restroom Hygiene


CLEARING THE AIR ON HAND DRYERS February 2015
How To Identify Proper Placement Of Hand Dryers


MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders


STEAM ALLOWS FOR CHEMICAL-FREE CLEANING November 2014
Understanding The Power Of Steam Cleaning








PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


FIVE ESSENTIAL JOB INTERVIEW QUESTIONS November 2014
It's Time To Rethink The Behavioral Interviewing Process


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement


DOWN AND DIRTY: SUPERVISING TWO TYPES OF JANITORS November 2014
Turn Bad Employees Into Reliable Team Members


THE DIRT ON CLEANING CLOTHS November 2014
Microfiber Cloths Excel Over Cotton


THE DIRT ON CLEANING CLOTHS November 2014
Proper Use Of Cleaning Cloths Prevent Cross-Contamination


THE DIRT ON CLEANING CLOTHS November 2014
Do’s And Don’ts Of Laundering


THE DIRT ON CLEANING CLOTHS November 2014
Role Of Wet Wipes In Commercial Cleaning



FIGHTING INFECTIONS REQUIRES PLANNING November 2014
Developing An Infection Prevention Program


SALES REP COMPENSATION SURVEY October 2014
Average Jan/San Sales Rep Compensation


ICE MELT BEST PRACTICES November 2014
Effectiveness of Ice Melt


ICE MELT BEST PRACTICES November 2014
Tips To Using Blended Salt Products For Ice Melt


ICE MELT BEST PRACTICES November 2014
Environmental Impact Of Ice Melt Products








COMBINING CARPET CARE AND EFFICIENCIES October 2014
Carpet Equipment That Streamlines Frequencies


COMBINING CARPET CARE AND EFFICIENCIES October 2014
Simplifies Cleaning Processes Using Carpet Equipment


DISPOSABLE MICROFIBER IS GREAT IN INDUSTRIAL FACILITIES October 2014
Microfiber Mops Make For Healthy, Happy Employees




BRIGHT IDEAS October 2014
Save Energy to Save Money




EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Benefits Of Ride-on Scrubbers Extend Beyond Cleaning


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Chemical-Free Scrubber Cleans Outdoor Space


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Using Floor Equipment Drives Productivity


FOCUSING ON CUSTOMER SATISFACTION October 2014
How Customer Service Plays Into Custodial Operations




HEALTHCARE HAND WASHING ON THE RISE October 2014
Improving Hand Washing Compliance


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Washing Programs Can Reduce Hospital Infections


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Washing Posters Reinforce Compliance


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Hygiene Goes High Tech


AVOIDING DIRTY MOP WATER September 2014
Buckets That Prevent Dirty Mop Water


STANDING UP FOR DETROIT September 2014
Hercules And Hercules Refuses To Give Up On Detroit







THREE REASONS TO USE A WHOLESALER September 2014
Cash Management Solutions From Cleaning Redistributors





GETTING EVEN GREENER September 2014
Recycled Paper Towels Are The Mainstream






ISSA/INTERCLEAN 2014 TO BE BIGGER THAN EVER September 2014
ISSA Orlando Boasts Four Keynotes And Four Days Of Education



STUDYING THE SCHOOL MARKET August 2014
BSCs Want To Provide School Cleaning Services




GETTING INSIDE YOUR CUSTOMER'S HEAD August 2014
From Facility Manager To Building Service Contractor












ORBITAL FLOOR MACHINES CAN BE USED FOR INTERIM CARPET CLEANING August 2014
Interim Carpet Cleaning With Orbital Equipment


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums



E-STRATEGIES THAT CLICK August 2014
Encouraging Jan/San e-Commerce









DEVELOP THE WEAK AND USE THE STRONG August 2014
Identify And Overcome Staffing And Purchasing Challenges



RECOGNIZING THE GREATNESS AROUND US August 2014
Promoting Managers Of Distinction





GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department


SAVE MARGINS WITH SMARTER PRICES August 2014
Value-Add Services Or Low Prices: What Kind Of A Distributor Are You?







CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way



IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens




HEALTHCARE CLEANING June 2014
BSCs Fill In Medical Cleaning Staff Gaps



HEALTHCARE CLEANING June 2014
Infection Control Training Is Key To Success


TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


TEACHING GERM WARFARE June 2014
Explanation Of The Five Levels Of Clean
Surfaces custodians should focus on in an effort to reduce the spread of infection

TEACHING GERM WARFARE June 2014
Chemicals And Equipment That Fight Infections
Surfaces custodians should focus on in an effort to reduce the spread of infection

THE SMELL OF SUCCESS June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS June 2014
Common Scents And How To Fight Odors


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts



FLOOR EQUIPMENT PURCHASING April 2014
Buying Floor Machines From Distributors Vs. Direct


FLOOR EQUIPMENT PURCHASING April 2014
Should BSCs Rent or Lease Floor Care Machines?


A LEADER PERSPECTIVE June 2014
Employee Engagement – What is it, really?


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes



WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers






BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods



CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws



PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Sales Reps Take Jan/San Manufacturer Apps To The Field


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Discover B2B Mobile Apps' Many Uses For The Cleaning Industry


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Product Demos Are Painless With Mobile Sales Apps


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Mobile App Training for Salespeople


PROTECTING PASSENGERS April 2014
Preventing Infection In Transportation Centers



PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs




DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
End Users Demand Dilution Control


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemicals To-go: Using Preportioned Packets


COVER STORY: ROOKIE SUCCESS April 2014
Meet Coastal Chemical & Paper's Young Owner


COVER STORY: ROOKIE SUCCESS April 2014
From Field Dreams To Jan/San Supply


COVER STORY: ROOKIE SUCCESS April 2014
Coastal Chemical Outgrows Garage


COVER STORY: ROOKIE SUCCESS April 2014
Turning Employees Into Family


COVER STORY: ROOKIE SUCCESS April 2014
Capturing The Break Room Business


COVER STORY: ROOKIE SUCCESS April 2014
Making Coastal Chemical A Homerun


FOUR HIRING MISTAKES TO AVOID April 2014
Four Job Interview Mistakes Employers Commonly Make


LABOR AND THE LAW April 2014
Employer Obligations For Health Laws


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


NEVER FORGET TO RESTOCK RESTROOM DISPENSERS AGAIN April 2014
Restroom Dispenser Restocking Tips


VACUUMS: FINDING A PERFECT MATCH April 2014
Upright Vacuums Boost Indoor Air Quality


VACUUMS: FINDING A PERFECT MATCH April 2014
Choosing Between Battery Or Corded Vacuums




CALL HIM 'MR. FRANCO' April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' April 2014
Prioritizing Employee Training Programs



CALL HIM 'MR. FRANCO' April 2014
Cleanology: The Science Of Cleaning


NJSSA SUPPLY LINE 2014 SHOW GUIDE April 2014
Supply Line 2014 Schedule At A Glance





UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Discover The Benefits of Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Carpet Chemical Trends


PROTECTION FROM RESTROOM BACTERIA April 2014
How To Identify And Fight Restroom Germs


PROTECTION FROM RESTROOM BACTERIA April 2014
Using Proper Chemicals To Clean Restrooms


PROTECTION FROM RESTROOM BACTERIA April 2014
PPE That Protects Cleaning Workers


BOOK CLUB: ADVICE FROM UNEXPECTED PLACES February 2014
Recommended Reading: Lead For God's Sake


IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


DELEGATE WITHOUT DISCOURAGING April 2014
Delegating Sales Tasks As A Branch Manager


UPCLOSE: RIDE ALONG February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Getting Drivers On Board With Customer Service Training


CLEANING UP THE CONFUSION February 2014
Understanding The Differences Between Cleaning Chemicals


CLEANING UP THE CONFUSION February 2014
When Is It Important To Sanitize


CLEANING UP THE CONFUSION February 2014
Disinfecting Fights Bacteria And Infections


CLEANING UP THE CONFUSION February 2014
Training On Proper Use Of Chemicals


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


WELCOMING POSITIVE IMPRESSIONS February 2014
Customizing Matting To Create Positive Impressions


A SYSTEM FOR SUCCESS February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS February 2014
Mopping Systems Create Cleaning Efficiencies




SPREADING THE WEALTH February 2014
2013 Sales Leader: Paul Rebner, Waxie Sanitary Supply


THE TEAM PLAYER February 2014
2013 Sales Leader: Jim Sinn, Dalco







SUSTAINABLE COURSE February 2014
Breakdown Of ASU's Sustainable Advancements



RECOGNIZING AND THANKING MANAGERS OF DISTINCTION February 2014
Awarding Custodial Managers



IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Avoid Cleaning Downtime With Regular Battery Maintenance


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Additional Battery Maintenance Tips



UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Study On Laundered Towels Finds E. Coli, Tetanus


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Cloth Vs. Disposable Towels


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Training Hospital Cleaners To Use Wet Wipes


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Benefits to Battery or Cordless Vacuums




NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Nonprofit Gives Free Housecleanings To Cancer Patients


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning For A Reason Launches As Nationwide Nonprofit


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning Close To The Heart


DELIVERING THE GOODS November 2013
Freetime: Tom Drupp, Americhem Inc.


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Developing A Winter Floor Care Program


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


BOOK CLUB: BOUNDARIES FOR LEADERS November 2013
Learn To Be A Great Business Leader


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
Online Retailer Amazon Enters The Janitorial Supply Market


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION November 2013
SEO Is Changing With Hummingbird Speed


UNROLLING TOILET TISSUE SANITATION November 2013
Reducing Cross-Contamination Of Toilet Tissue


UNROLLING TOILET TISSUE SANITATION November 2013
Minimizing Microbes on Toilet Tissue Dispensers


UNROLLING TOILET TISSUE SANITATION November 2013
Touchless Toilet Tissue Improves Sanitation


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Prevent Grout Cleaning Mistakes


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tips


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Removing Odor From Floor Grout


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tools



SUSTAINABILITY: LEED V4 November 2013
LEED Gets A Makeover


SUSTAINABILITY: LEED V4 November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite



SUSTAINABILITY: LEED V4 November 2013
Additional LEED EBOM v4 Updates


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Reap The Benefits of Ergonomic Vacuums



LEFT OUT IN THE COLD October 2013
Green Certified Ice Melt And It's Effectiveness



IN THE FIELD: UPHOLSTERY CARE October 2013
BSCs Add Lucrative Upholstery Cleaning Services


IN THE FIELD: UPHOLSTERY CARE October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE October 2013
Upholstery Care Includes Cubicles, Office Furniture



UPCLOSE: DECODING DUST MOPS October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


TURNING JANITORS INTO MANAGERS October 2013
Promote A Janitor To Manager


EATING ODOR AT ITS SOURCE October 2013
Odor Control With An Odor Digester




FROM DISTRIBUTOR TO CAR CLUB JUNKIE October 2013
Freetime: Roger Parrott Jr., ISSA Foundation


SM SALES SURVEY: SLOW GROWTH October 2013
Janitorial Distributor Sales Up Nearly 2 Percent


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


IN THE FIELD: FLOOR CARE October 2013
Concrete Flooring Regains Popularity


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning


WEIGHING THE OPTIONS October 2013
Tips To Selecting Soaps And Sanitizers


WEIGHING THE OPTIONS October 2013
Choosing Between Foam, Green And Antibacterial Soaps



THE POWER OF WATER October 2013
Understanding Enhanced Water Technologies





UPCLOSE: HEAVY METAL October 2013
Sell Safety With Disposable Industrial Towels




MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Odor Control Tips For Smelly Kitchen Drains and Waste Receptacles


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Stop Waterless Urinal Odor Problems


BUYING GROUPS: MEMBER BENEFITS October 2013
Reap The Benefits Of Buying Group Regional Distribution Centers


BUYING GROUPS: MEMBER BENEFITS October 2013
Taking Advantage Of Buying Group Services: Networking And Tech 


BUYING GROUPS: MEMBER BENEFITS October 2013
Expand Your Reach With A Jan/San Group Purchase Organization



MARKETING: BE SOCIAL September 2013
#Networking On Twitter


MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
CDC Says Hand Drying Is Essential


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
America Has A Hand Hygiene Problem


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Study: Mayo Clinic Compares Paper Towels, Other Hand Drying Methods


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Remove More Germs With Proper Paper Towel Use


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Mayo Experts Recommend Paper Towels


IT'S YOUR SHOW September 2013
Start Planning For ISSA/INTERCLEAN






WAKE-UP CALL September 2013
Lead Generation In A Bad Economy


WAKE-UP CALL September 2013
Adding To The Inside Sales Team



WAKE-UP CALL September 2013
Sales Fundamentals Work In Any Economy






GHS COUNTDOWN September 2013
Learning The GHS Glossary






UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Spa Soaps Gain Entrée In The Away-From-Home Market


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


BOOK CLUB: STRENGTHSFINDER 2.0 August 2013
Discover Your Five Strengths With StrengthsFinder 2.0


FOUR BENEFITS OF PREPORTIONED CHEMICAL USE August 2013
Four Benefits Of Preportioned Chemical Use
Mt. San Antonio College outlines why chemical packets have helped streamline departmental processes

UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Disinfecting For Health


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Learn The Difference Between Sanitizing and Disinfecting


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Establishing Cleaning and Disinfecting Frequencies In Contracts


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Getting Building Occupants Involved In Office Cleanliness


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Schools' High Touch Surfaces


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT August 2013
Creating Sustainable Cleaning Bids


SUSTAINABILITY STANDS OUT August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies



SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements



WATCH OUT FOR WARNING SIGNS August 2013
Understanding OSHA's GHS Requirements


WATCH OUT FOR WARNING SIGNS August 2013
The 'Right To Know' About Chemical Hazards


WATCH OUT FOR WARNING SIGNS August 2013
Updates To The GHS Language


WATCH OUT FOR WARNING SIGNS August 2013
Training Workers On GHS Requirements


WATCH OUT FOR WARNING SIGNS August 2013
GHS Chemical Label Specifics










UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Stop Dirt At The Door With Exterior Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Reduce Injuries and Labor Costs With Building Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Maintaining Commercial Floor Matting






LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment



MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Green Floor Cleaning With Recycling Carpet Extractor Machines


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment



LEFT OUT IN THE COLD August 2013
Standards For Green Ice Melt Are Lacking







IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE June 2013
Reduce Injuries With Ergonomic Mops



IN THE FIELD: MOPS June 2013
Investing In ‘Smart’ Mop Handles



IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’




IN THE FIELD: SUSTAINABLE VACUUMS June 2013
Shopping For Sustainable Vacuum Cleaners


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
Sustainability Includes Availability of Replacement Vacuum Parts



DO NOT LET EXPERIENCED SALES REPS RESIST CHANGE August 2013
Experienced Sales People Resist Change




BUNDLING YOUR BRAND June 2013
Selling Private Label Cleaning Products


BUNDLING YOUR BRAND June 2013
Marketing Private Label Lines














A STRONGER SUPPLY CHAIN June 2013
Janitorial Wholesalers Assist Buying Group Members
Buying group presence provides information exchange

HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

HEALTHCARE CLEANING June 2013
Challenges Of Infection Control Cleaning


HEALTHCARE CLEANING June 2013
Building Healthcare Cleaning Services


HEALTHCARE CLEANING June 2013
Monitoring Infection Control Cleaning Results



A STRONGER SUPPLY CHAIN June 2013
Benefits Of Janitorial Supply Wholesalers
Why janitorial supply wholesalers create a stronger supply chain


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Understanding Proper Dilution of Preportioned Chemical Packs




SOAP SELLING POINTS June 2013
Price Matters In Commercial Hand Soap Sales


SOAP SELLING POINTS June 2013
End-Users Prefer Foam Hand Soap






BSC PROFILE: CLEANING TAKES CENTER STAGE June 2013
Major Commercial Cleaning Services Nashville’s Premier Facilities
Robert Stewart's professional journey has taken him from Music Row to owning one of Tennessee's most successful cleaning firms


CLEANING TAKES CENTER STAGE June 2013
Back To The Music Business — Sort Of



CLEANING TAKES CENTER STAGE June 2013
After A Sour Note, A Second Chance At Success



CLEANING TAKES CENTER STAGE June 2013
A ‘Dream Job’



SPENDING YOUR SALES TIME WISELY June 2013
Spending Your Time Wisely On High-Potential Sales Accounts







BLOWN AWAY June 2013
Hand Dryers Offer Green Benefits








BLOWN AWAY June 2013
Financial Benefits of Hand Dryers












HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
BSCs Expand Infection Control Services


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Tailoring Infection Control Programs to the Market


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Critical Cleaning Services Gain Steam



TAKE A SHORTCUT TO SUCCESS April 2013
BSC Book Review: Shortcut To Prosperity







THE NEW BOOK ON GREEN April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN April 2013
Get To Know The Green Guides


STRIP AND RECOAT FLOORS LESS OFTEN April 2013
BSC's Ramp Up Floor Maintenance Programs




EASY RESTAURANT CLEANING May 2013
Ward Off Foodborne Illnesses With Sanitizing Wipes


EASY RESTAURANT CLEANING May 2013
Choosing The Right Sanitizer Wipe


EASY RESTAURANT CLEANING May 2013
The Cleaning Power of Wet Wipes







WHEN SHOULD SALES MANAGERS GO ON FIELD VISITS? May 2013
Sales Managers Need To Make In-Person Sales Calls, Too





TRACKING TRENDS WITH ERP May 2013
Tapping into ERP Intelligence


TRACKING TRENDS WITH ERP May 2013
Doing More With Distribution Business Software











CRE JOINS THE SUPERBUGS April 2013
CRE Prevention Starts With Cleaning
















COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
With Improved Technology Hand Dryers Capture New Markets


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
New Hand Dryer Models are Hygienic and 'Hip'


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
Selling the Benefits of Hand Dryers


THE SOCIAL NETWORK April 2013
BSCs Tap Into Social Media to Attract Talent




THE SOCIAL NETWORK April 2013
Social Profiling









WARNING SIGNS April 2013
Learning the GHS language



SHOWERED IN SAVINGS April 2013
Shower Amenities Result In Big Savings


SHOWERED IN SAVINGS April 2013
Financial Savings To Wall-Mounted Amenities




MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Paper Towels Versus Hand Dryers


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Are High-quality Towels Worth the Cost?


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Limiting Paper Towel Consumption and Waste



PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
New Tests Measure Floor Traction


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
OSHA Floor Audits Require a 'Qualified Person'


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Certified Distributors Can Provide Walkway Audits
























February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs

February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs



February 2013
Embracing Service Tracking Software Takes Time
Employees must be trained and comfortable with the technology

February 2013
Practices That Ward Off C. Diff Infections
Identifying C. diff and cleaning practices that will keep infections at bay

February 2013
Janitorial Inspection Software Gives Held’s Janitorial an Edge
BSCs use janitorial inspection software to streamline business and improve customer relations



February 2013
BSCs Improve Business with Cleaning Inspection Software Programs
Provides owners, customers with valuable data and solutions

February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit

February 2013
How To Prevent C. Diff
Rethinking cleaning's role in preventing C. diff and other hospital-acquired infections








February 2013
Six Tips For Developing A Sales Superstar
There is no cut-and-dried process for creating a sales superstar, but sales managers can certainly help develop standout reps

February 2013
Cold vs. Hot Water Extractors
Does cold-water carpet extraction match up to hot’s cleaning power?


February 2013
Benefits of Cold Water Carpet Extraction
May increase worker productivity and safety

CARPET CLEANING February 2013
A Brief History of Cold Water Carpet Extraction
After hot water’s 20-year-reign, cold-water extraction is gaining steam






February 2013
Proper Disinfection in the Restroom
Janitors aren’t properly disinfecting restroom surfaces. Here’s what you can do to help

February 2013
Scented Hand Soap Not Recommended In Commercial Cleaning Market
Commercial hand soap must appeal to the masses


February 2013
Using Hand Sanitizer Correctly
It's important to hand sanitize for 15 seconds to kill germs

February 2013
Restroom Complaints: Empty Soap Dispenser And Dead Batteries
How building service contractors can ensure soap dispensers remain stocked and functioning properly

February 2013
Should Kids Use Hand Sanitizer?
Manufacturers discuss whether it's safe for kids in schools to use hand sanitizer

February 2013
When And Where Disinfection Is Needed
Answers to some of the most common disinfection questions

February 2013
Soap Dispenser Placement: Determining The Right Number
How many soap and hand sanitizer dispensers should be installed in each facility?


February 2013
FTC Green Claims: Certifications and Seals of Approval
New FTC guidelines distinguish between third-party and self-certification

February 2013
Purchasing Commercial Hand Soap
Commercial hand soap is not all the same. Here are the important features to look for when purchasing

February 2013
Immigration Reform 2013 Update
Four possibilities for immigration reform. Each would impact the commercial cleaning industry

February 2013
Alcohol vs. Non-alcohol-based Hand Sanitizers
Defining quat-based hand sanitizers and how they work

February 2013
Setting Sales Manager Goals
Salespeople aren’t the only employees who benefit from clearly defined goals. Create activity and personal development goals for managers


February 2013
2012 Sales Leader: Medford Blake, United Sanitary
Medford Blake is a master at repairing and servicing vacuums and other equipment, but his real passion is in sales

February 2013
2012 Sales Leader: Scott Franiak, Acme Paper and Supply Co., Inc.
Franiak can speak to healthcare customers from experience because he served as an EVS director for years

February 2013
2012 Sales Leader: Veronica Segovia, Baron Chemical Co., Inc.
Veronica is the definition of a hard worker: Not only is she a sales rep, but she also is the purchasing manager

February 2013
2012 Sales Leader: Bruce Browne, Penn Jersey Paper Co.
Bruce Browne, Penn Jersey Paper says his keys to success are organization and technology



TOP 5 SALES LEADERS February 2013
2012 Sales Leader: Steve Bergholtz, AmSan
Steve Bergholtz had dreams of playing professional hockey. When he did not make the NHL, Steve fueled his competitiveness into sales.

February 2013
Magic Of Cleaning With Microfiber
Michigan State University successfully transitioned to cleaning with microfiber


February 2013
Minimizing Cross-Contamination While Cleaning
Tips to reduce cross-contamination when using cleaning cloths or mops


















November 2012
BSCs Benefit From Right-to-Work Legislation
Understanding key concepts of right-to-work laws and how they can help building service contractors fight unions












YOUR TWO CENTS November 2012
What Assets Do You Look For In A Distributor?


November 2012
Microfiber Technology And Its Return On Investment
Microfiber technology increases productivity for custodial departments

November 2012
Calculating The ROI of Microfiber Cleaning
The financial and health ROI associated with microfiber cleaning

November 2012
Cleaning To Prevent Whooping Cough
Disinfecting and hand washing will help prevent the spread of whooping cough

November 2012
Distributor Partnerships That Benefit Facility Executives
Distributor partnerships that are based on training, products and processes will go a long way to help departments







November 2012
Green Certification for Towel and Tissue: Forest Stewardship Council (FSC)
Outlining the specifics of FSC, one of the green certifications found on towel and tissue products


November 2012
Green Certification for Towel and Tissue: EcoLogo
Outlining the specifics of EcoLogo, one of the green certifications found on towel and tissue products

November 2012
Green Certification for Towel and Tissue: Green Seal
Outlining the specifics of Green Seal, one of the green certifications found on towel and tissue products

November 2012
Touchless Soap and Paper Dispensers Reduce Usage, Costs
Restroom users appreciate not touching dispensers; cleaning professionals and facility executives like the savings


November 2012
Green Certification for Towel and Tissue: U.S. Environmental Protection Agency (EPA)
Outlining the specifics of EPA, one of the green certifications found on towel and tissue products

November 2012
Green Certification for Towel and Tissue: Green Restaurant Association (GRA)
Outlining the specifics of GRA, one of the green certifications found on towel and tissue products





November 2012
Green Certification for Towel and Tissue: Green-e
Outlining the specifics of Green-e, one of the green certifications found on towel and tissue products

November 2012
Green Certifications For Towel And Tissue
Breaking down the green certifications outlined on towel and tissue products

November 2012
Kelsan's Energy Efficient Warehouse Cuts Energy Consumption In Half
The award-winning lighting reduces annual energy costs by $30,000


November 2012
Warehouse Solar Panels At H.T. Berry Pays Dividends To The Environment And Company Bottom Line
Forward-thinking customers have pushed the janitorial supply distributor into innovative sustainable initiatives





November 2012
Understand Disinfecting and Sanitizing
There are big differences between disinfecting and sanitizing in foodservice facilities



November 2012
Foodservice Sanitation and Infection Control
Disinfecting and sanitizing procedures in foodservice facilities are crucial for killing bacteria


November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections

MANUFACTURER ROUNDTABLE November 2012
Urethane Finish Removal: Use Proper Machines And Strippers
How to remove tough urethane finish, water- and oil-based alike, from floors



MANUFACTURER ROUNDTABLE November 2012
Cold Water Extraction: Is It Effective On Carpets?
Manufacturers discuss cold water cleaning, and extraction tools for stairs and appropriate dry times



November 2012
Reduce Costs And Improve Perception With Quality Floor Finishes
New technologies in floor finish save budget dollars and preserve the look and life of flooring







September 2012
Going Green: Executive-Level Sustainability Jobs On The Rise
Sustainability leadership positions are the latest to join executive ranks at contract cleaning companies







October 2012
Toilet Tissue Dispensers Join The Touch-free Restroom
Touchless toilet tissue dispensers reduce overuse and assist handicapped patrons

MANUFACTURER ROUNDTABLE September 2012
Cleaning Cart Construction And Ergonomic Recommendations
Picking the right cleaning cart depends on the facility, task and user

October 2012
Retaining Warehouse Workers and Delivery Drivers
Finding the right driver or warehouse worker is only part of the challenge. Distributors need to know how to hold on to the best employees

September 2012
Hand Sanitizer Facts
A closer look at green claims, expiration dates and placing sanitizers that will encourage use


October 2012
Warehouse Recruitment: Tips For Hiring Pickers And Drivers
Distributors can’t move product without reliable warehouse workers and delivery drivers. Where to find the best employees for the job





September 2012
Hand Washing Programs That Include Sanitizers
Pros and cons of using alcohol-based hand sanitizers in a proper hand washing program





September 2012
Various Options of Hand Sanitizer
Outlining the varieties of hand sanitizer and the facilities they are best suited for


September 2012
Tips For Simplifying Floor Stripping
Floor stripping is a labor-intensive process. Distributors offer tips for easing the workload

September 2012
Freetime: Mark Rathkey, Miller Marketing Associates
Mark Rathkey, sales representative for Miller Marketing Associates is a magician

September 2012
Manual Foam Soap Dispenser Stops Restroom Complaints
Building service contractor sees spike in complaints after switching to touch-free soap dispensers

September 2012
Soap vs. Sanitizer
Explaining the differences between soap and sanitizer and whether it is necessary to include both in the restroom


September 2012
Hands Free Soap Dispenser Still Gives A Good Impression
Many facilities are switching back to manual products, but when image matters most, end users choose touchless soap dispensers

September 2012
Manual Soap Dispenser Making A Comeback
Battery costs associated with touchless products are driving more end users to install manual soap dispensers



September 2012
Green Foodservice Supplies: Targeting The Right Customer
Sustainable and compostable foodservice supplies have a growing, but specific customer base

September 2012
Foodservice Disposables Going Green
From cups to containers, environmentally friendly foodservice disposables can be recycled or composted once used

September 2012
Managing Generation Y Salespeople
Generation Y wants it all now. Here are tips when hiring and managing current Millennial sales reps


MANUFACTURER ROUNDTABLE September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently

MANUFACTURER ROUNDTABLE September 2012
Mop And Bucket Advantages Over Small Autoscrubbers
Plus, alternatives to cotton mops



September 2012
ISSA/INTERCLEAN Heads To Chicago
This year's ISSA/INTERCLEAN highlights include a new exhibitor pavilion, Tom Brokaw keynote address and poker tournament

August 2012
Soap Dispensers: Preventing Cross-Contamination
Ensuring clean, bacteria-free dispensers requires planning, time, or a change to bag-in-box or cartridge dispensers

August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it






August 2012
Chemical Dispensers and Preportion Packets Benefit Distributors
Dilution control products take up less warehouse space and are easy reorders


August 2012
Cheaters: How To Avoid 'Off-Spec' Paper Products
Detective work is necessary to find out just how good a deal is




August 2012
Off-Spec: Defining 'Cheater Paper'
BSCs and distributors share their experiences with cheater paper


August 2012
Cleaning Restrooms Using Green Products
Identifying green restroom cleaning products and water conservation initiatives



MANUFACTURER ROUNDTABLE August 2012
Battery-Powered Vacuum: Why Cordless Machines Aren't Prevalent In The Market
While the industry waits for battery-powered vacuums, what is the proper way to roll up a vacuum cord?






YOUR TWO CENTS June 2012
Who Is Your Mentor?
Every month, we ask BSCs a different question; these are their responses.


June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints


June 2012
Coverall's New CEO
Rick Ascolese takes over Coverall Health-Based Cleaning Systems


June 2012
Microfiber Mops: Increasing Employee Productivity
Calculating return on investment with microfiber mopping systems

June 2012
Microfiber Cleaning: Just The Facts
How switching to microfiber cloths and mops can raise the bar on cleaning




June 2012
Developing A Sales Compensation Plan for Inexperienced Reps
When compensating new or inexperienced sales reps is it best to go with salary or commission?



FEATURE June 2012
How To Clean A Restroom When Building Occupants Are Present
Airport housekeeping streamlines how to clean a restroom when foot traffic never dies down



June 2012
Cleaning Wholesalers Turn Their Websites Into Distributor Resources
Distributors can access a wealth of industry-related information online through their wholesaler suppliers


June 2012
Buy Cleaning Products Online With Wholesalers
Wholesaler websites help distributors simplify e-commerce ordering

MANUFACTURER ROUNDTABLE June 2012
Green Floor Strippers: Addressing Efficacy
Green floor strippers usually work on all floor care chemicals, and a prolonged strip cycle is dependent on finish selection

MANUFACTURER ROUNDTABLE June 2012
Using Enzyme Cleaners On Floors
Enzyme-based floor chemicals are becoming more popular with building service contractors

June 2012
Dilution Controls More Than Chemical Usage
Chemical dispensing systems help manage inventory and budgets, while promoting proper cleaning and safety at Johnson County Community College





April 2012
Paperless Office: Making The Digital Switch
From ease of access to paper cost savings, there are plenty of reasons to go paperless





May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs

April 2012
Subcontracting Pest Control Services
When diversifying into pest control, BSCs may want to consider partnering with a local pest management company

May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies




April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services



May 2012
Get Customers To Buy Hand Dryers
When end users ask for hand dryers, how many options should distributors have to offer?

May 2012
Are Hand Dryers Sanitary?
Studies prove that it does not matter how end users dry their hands, as long as they are completely dried


May 2012
Energy-efficient Hand Dryers Are Green Machines
Hand dryer's low energy usage helps earn LEED credits

May 2012
Hand Dryer Features: Warm Air And HEPA Filters
Are extra features such as heating coils or HEPA filters necessary to dry hands?

COVER STORY April 2012
Rite Way Service: Getting It Rite
Communication. Respect. Quality relationships. Alabama-based Rite Way Service has used its focus on bonds with both employees and customers to expand into a regional presence.


May 2012
Hand Dryer Location Influences Hand Washing
Hand dryers and paper towels can co-exist in the same restroom

ASHKIN ON SUSTAINABILITY April 2012
Reducing Energy Consumption For Customers
Tips to help create a "culture of sustainability"

















MANUFACTURER ROUNDTABLE April 2012
Disinfecting In Commercial Offices
How often high-touch surfaces should be disinfected and which kind of disinfectant should be used


April 2012
Open Market For Disinfectant Wet Wipes
This convenient product is a fit for schools, healthcare facilities, retail and grocery stores, daycares and fitness centers

March 2012
Aslett Opens Museum Of Clean
Varsity Facility Services founder showcases the past, present and future of cleaning in his Idaho museum



March 2012
Supervisors: The First Line Of Defense Against Unions
Supervisors represent the face of the company to the front-line workforce. What they say and do will impact employees’ willingness to join a union.

March 2012
Mopping With Cotton Alternatives
As cotton prices have soared to an all-time high, mop manufacturers have introduced low-cost alternatives to the traditional cotton mop




COVER STORY March 2012
Customer Feedback: Facility Managers Weigh In
What facility managers are saying about pricing, green, sustainability, cleaning priorities and janitor wages



MANUFACTURER ROUNDTABLE March 2012
Using Enzymes For Odor Control
In this article, industry manufacturers answer common questions asked by building service contractors


March 2012
Correlating Products and Procedures For Food Preparation Areas
Understandable and regular training must take center stage in proper foodservice sanitation and infection control



March 2012
Disinfecting and Sanitizing in Foodservice Facilities
Disinfecting and sanitizing procedures are crucial for killing bacteria that is present and could transfer to food

March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization







COVER STORY February 2012
Laying Down The Law
Internal audits and knowledgeable HR pros are the first line of defense against I-9 audits


BSC PROFILE February 2012
Varsity Facility Services: Like Father, Like Son
New CEO Eric Luke hopes to build on the foundation of success his father helped establish

February 2012
Varsity Facility Services: From One Generation To The Next
Eric Luke is the new CEO, but his father, Arlo, held down the fort for nearly three decades





February 2012
It's In The Bag
Clean up waste management with proper can liners



February 2012
Software Customization Gives BSCs Competitive Edge
End-user software can be tailored for individual customers and specific account requirements

February 2012
Sorting Through The Trash
What to consider when purchasing recycling and waste receptacles

MANUFACTURER ROUNDTABLE February 2012
Should Hand Sanitizer Be Placed In Schools, Prisons and Restrooms?
Not all facilities want to use an alcohol-based product; plus do restroom users need both soap and hand sanitizer?

MANUFACTURER ROUNDTABLE February 2012
Tips To Minimize Soap Waste
In addition, soap and hand sanitizer drips can damage surfaces


MANUFACTURER ROUNDTABLE February 2012
Hand Washing: How To Encourage Restroom Users
Tips to improve hand washing; plus, when antibacterial soap should be used

February 2012
Waging A Perpetual Campaign Against Organized Labor
The NLRB is making it easier for unions to recruit new members. How employers can fight back

MANUFACTURER ROUNDTABLE February 2012
Hand Sanitizer: What Makes It Green?
Analyzing the environmentally friendly aspects of hand sanitizer; plus a discussion about the product’s shelf life

















January 2012
ERP Software Helps Advance Distribution Businesses
Recent innovations in enterprise resource planning software prove to be invaluable to distributors. Manufacturers say there's more to come




November 2011
The Ghost Of The Employee Free Choice Act
The Labor movement may gain momentum thanks to the National Labor Relations Board


January 2012
Top 5 Sales Leaders Of 2011
Meet the standout jan/san distributor sales reps who are taking the art of selling to a new level

January 2012
2011 Sales Leaders: Smooth And Groovy
Bill Allen, Fagan Sanitary Supply, West Elizabeth, Pa.

January 2012
2011 Sales Leaders: The Government Guru
Brad Bobbitt, AmSan, Pennsauken, N.J.

January 2012
2011 Sales Leaders: Diamond in the Rough
Lindy Hebert, Sanitary Supply Co., Beaumont, Texas

January 2012
2011 Sales Leaders: Living the American Dream
Hector Herrera, Armchem International Corp., Fort Lauderdale, Fla.

January 2012
2011 Sales Leaders: Wise Beyond His Years
Josh Brown, Northern Colorado Paper











November 2011
Carpet Care After A Disaster
Identifying the steps necessary to care for carpets following a disaster


YOUR TWO CENTS November 2011
How Is Your Company Using Twitter?





November 2011
Government Accounts Require Attention To Detail
Putting effort into securing these accounts pays off with steady revenue

November 2011
Preventative Maintenance Protects Carpets
When it comes to water intrusion and carpet care, the best offense is a good defense

COVER STORY November 2011
United Services of America: Two Men, One Vision
Paul Senecal and Michael Diamond use a unique, 50/50 business partnership to lead their companies to nationally recognized growth



November 2011
Watch Out for Paper Cheaters
Don't get so caught up on the price of towel and tissue that you fall victim to cheater rolls



November 2011
Convenient Disinfectants
Wet wipes and aerosols can be used to disinfect commonly-touched surfaces and objects





November 2011
Touch-free Soap And Paper Towel Dispensers Are Money Savers
Touch-free soap and paper towel dispensers can be tailored to reduce product overuse in public restroom

November 2011
Saving on Towel and Tissue
Factors facility executives should consider before purchasing paper products


November 2011
Towel and Tissue: Is Thin In?
Purchasers look at paper weight as a way to save

MANUFACTURER FORUM November 2011
Maintenance Tips For Autoscrubbers
In this article, industry manufacturers answer common questions asked by building service contractors


MANUFACTURER FORUM November 2011
Choosing the Right Autoscrubber
In this article, industry manufacturers answer common questions asked by building service contractors.

November 2011
Dixon Boosts Clean with (OS1)
Certification audit showcases safety and green opportunities for one middle school

MANUFACTURER FORUM November 2011
Autoscrubbers Are Shrinking In Size, But Big Benefits Remain
In this article, industry manufacturers answer common questions asked by building service contractors.


MANUFACTURER FORUM November 2011
Autoscrubbers Using Less Water and Chemical To Clean
In this article, industry manufacturers answer common questions asked by building service contractors.

November 2011
Certification Helps District Define Excellence
Upper Merion Area School District is first educational facility to nab CIMS certification






October 2011
M&A Remains Robust
Examining the impact of the recession, the capital gains tax scare and other trends affecting mergers and acquisitions in the building services industry

October 2011
Ideal Locations for Hand Sanitizer Dispensers
People aren't always around soap and water to wash hands; they need access to hand sanitizer

October 2011
Hand Sanitizer Beneficial Inside The Restroom
Dispensers give users a final reminder to clean hands before exiting the restroom




MANUFACTURER FORUM October 2011
Microfiber Damage




October 2011
Helping Schools Ensure Hand Sanitizer Gets Utilized
Kids should be supervised when using hand sanitizer, especially if alcohol-based



October 2011
Free Vs. Fee-based Services
Are your "Value-adds" costing you more than anticipated? It may be time to start charging for services













September 2011
Maintaining No-Wax Flooring
The minimal maintenance attributed to no-wax floors is attractive to custodial departments






September 2011
Hand Dryers: Clearing The Air
Today's feature-laden hand dryers are changing otherwise negative public perceptions

MANUFACTURER FORUM September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.

September 2011
Book Excerpt: Customer Stratification
Learn how to determine which client relationships are valuable

September 2011
New To Distributors' Arsenal: Tablets
From product demonstrations to capturing delivery signatures, tablet devices are helping distributors simplify business operations


September 2011
Buying Groups Can Help Distributors Earn New Business
Access to private label products, diversified lines and national accounts helps expand customer bases

September 2011
The Scoop On Sanitizers
Distributors break down the advantages of hand sanitizers, proper placement and use






YOUR TWO CENTS August 2011
How Do You Motivate Your Sales Team?


August 2011
3rd Generation BSC: My Cleaning Service
Third-generation companies are rare in the cleaning industry. But the father-daughter-granddaughter team at Baltimore-based My Cleaning Service is positioning the company to continue its success for decades to come



August 2011
Wet or Dry, Vacuums Can Help
Whether used after a disaster or in everyday cleaning, adding wet/dry vacuums to the floor care arsenal can save time and money for departments



MANUFACTURER FORUM August 2011
Contractor Interest In Software On The Rise





July 2011
Distributor Finds Advantage With LEED Facility And Culinary Academy
Tom Furia Jr., president of Penn Jersey Paper, discusses the company's strategies in the foodservice market






July 2011
Cheater Paper: Are Distributors Selling It?
Deceitful distributors are selling customers short on paper purchases. How to remain profitable in today's volatile market of paper sales





MARKET PROFILE: EDUCATION June 2011
In Schools, Cleaning For Health Prioritizes Children's Wellness
As outsourcing of educational accounts continues to rise, BSCs are developing partnerships by providing green expertise

June 2011
One-Stop Shop
BSCs are realizing new income streams by introducing a wide array of services: from grounds care and pest control to restoration and security



June 2011

Distributors can create new revenue streams by targeting government accounts







June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

MANUFACTURER FORUM June 2011
Defining Common Green Paper Terminology






MANUFACTURER FORUM June 2011
Controlling Towel & Tissue Overuse


June 2011
Tackling Floors Challenges
Sweepers that clean both hard and soft flooring have proven beneficial






June 2011
Wholesalers: A Distributor's Ace In The 'Whole'
Wholesaler support gives Withers/KC Sanitary Supply the upper hand

May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.



MARKET PROFILE May 2011
Healthcare Accounts Require Dedication To Specialized Cleaning
Medical clinics, dental and doctor offices, surgical centers and imaging facilities are a lucrative niche




WEB EXCLUSIVE May 2011
Sales Questions For Combination Machines
Distributor salespeople need to ask the right questions to match customers with the proper equipment

UP CLOSE: CARPET CARE May 2011
Making The Case For Combination Equipment
Scrubber-extractor and vacuum-sweeper units allow end users to clean both hard floors and carpeted surfaces with the same machine




TECHNOLOGY May 2011
Burn Less Fuel With Better Routes
Routing software can help ease the pain at the gas pump

April 2011
Cardinal's Kismet
How Jim DeGrado, president of Cardinal Building Maintenance, helped his company realize its green cleaning destiny





UP CLOSE: TOWEL & TISSUE April 2011
Paper Manufacturers Are On A Sustainable Roll
Paper manufacturers have taken towel and tissue products to a whole new level with sustainable forestry

MANUFACTURER FORUM April 2011
Green Vs. Green-Certified Chemicals


FROM THE EDITOR April 2011
Attracting A Younger Workforce


FEATURES April 2011
Clearing The Air
The role the custodial operation plays in bettering indoor air quality

TECHNOLOGY April 2011
Customer Service Gets Social
Social media sites such as Twitter and Facebook are inexpensive, efficient ways for distributors to reach clients










UP CLOSE: SOAP March 2011
Simplifying Soap
Multi-soap dispensers let customers install a variety of soaps throughout the building, while requiring only one type of model


FROM THE EDITOR March 2011
Jan/San's Best Online Sellers


MANUFACTURER FORUM March 2011
The Benefits Of Pre-Portioned Chemicals




WAREHOUSE MANAGEMENT March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space

COVER STORY March 2011
e-commerce: A Work In Progress
With few online sales to show for their current 'e-efforts,' distributors ponder what it will take to build their web clientele

FEATURES February 2011
Spotlighting Chemical-Free Cleaning
Regional School District No. 6 highlights some of the benefits to their green and chemical-free program

FEATURES February 2011
Restroom Dispensers Boost Hand Hygiene
Proper soap and paper towel selection can help facilities boost hand washing and overall employee health

MARKET PROFILE: RETAIL February 2011
Mr. Clean Maintenance Systems Specializes In Retail Accounts
Floor care is king for these accounts, and the prevalence of polished concrete flooring has kept BSCs on their toes


FEATURES February 2011
Focus On Food Service
Quality food without quality cleaning fails to keep food service areas free from disease and rodents

UP CLOSE: FLOOR CARE February 2011
Floor Care After Winter
Winter wreaks havoc on floors. Simple maintenance and restoration at the onset of spring is critical in keeping floor care costs low

FEATURES February 2011
Outlining Green Certifications
Updating the latest green certifications and what they mean to HS readers

FREETIME February 2011
The Search For Clean Water


SOAP & HAND SANITIZERS February 2011
Anti-Microbial and Green Soap Differences Explained
Manufacturers outline the differences between various types of soap options on the market

EDITORIAL February 2011
New Additions For A New Year


TECHNOLOGY February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

COVER STORY February 2011
2011 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

IN THE NEWS January 2011
Plenty of Action At ISSA/INTERCLEAN



UP CLOSE: VACUUMS January 2011
Vacuums: Easy Riders
Ride-on sweeper vacuums have become efficient units for vacuuming large, carpeted facilities

FREETIME January 2011
Long Live 'The King'


INFECTION CONTROL January 2011
Check-Up On Hospital Cleaning
Changes to how hospitals are reimbursed for Medicare and Medicaid patients have cleaning staffs ramping up their cleaning efforts

COVER STORY January 2011
Fixed Income
With the right pieces in place, equipment repair can be a great profit generator

LETTER TO THE EDITOR January 2011
History Proves Education Is Indispensable


COVER STORY November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries


LETTER TO THE EDITOR November 2010
Smaller Burnishers Are Popular, Too


AROUND THE INDUSTRY November 2010
Study Identifies The Germiest School Surfaces




EDITOR'S NOTE November 2010
School Germ Hot Spots Report Surprises Many


UP CLOSE: PRIVATE LABEL PRODUCTS November 2010
Private Label Distributors See Poor Economy As Time To Shine
The slow recovery from the recession has allowed distributors more time to market and engage potential and current clients

SOAP & HAND SANITIZERS November 2010
Green And Biobased Products Continue To Evolve



FREETIME November 2010
Building Homes In Mexico


FEATURES November 2010
Cleaners & Disinfectants: There's A Wipe For That
Convenience and chemistry drives interest in cleaning wipes

TECHNOLOGY November 2010
Adapting Product Catalogs To E-commerce
Online product materials should differ from their print counterparts

SPECIAL PRODUCTS SECTION November 2010
ISSA/INTERCLEAN 2010 Product Showcase
The latest innovations from the Orlando trade show

COVER STORY November 2010
Hard Sell: Sales Training
Now is not the time to stop investing in your sales staff

FEATURES November 2010
Hand Tools: Cleaning Schools One Floor At A Time
Identifying mopping tools that earn top grades

COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

SPECIAL SECTION October 2010
2010 ISSA/INTERCLEAN Show Guide


ASHKIN ON GREEN October 2010
See Green At ISSA/INTERCLEAN


AROUND THE INDUSTRY October 2010
Superbug A Potential Threat In U.S.



UP CLOSE: HAND DRYERS October 2010
Hand Dryers: Green Attributes That Aren't Just A Bunch Of Hot Air
Studies show hand dryers have a minimal impact on the environment

UP CLOSE: RESTROOM CARE October 2010
Waterless Urinals: An Attractive Upgrade For Green Facilities
To fully achieve the benefits of waterless urinals, they must be properly installed and maintained

UP CLOSE: CLEANERS & DISINFECTANTS October 2010
Cleaning Around Sensitive Populations
Schools, healthcare facilities and even office buildings house vulnerable occupants that can be adversely affected by harsh chemicals

BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

SHOW GUIDE October 2010
2010 ISSA/INTERCLEAN Show Guide


COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

YOUR TWO CENTS September 2010
What Was Your Company's Biggest Mistake?




ASSOCIATION UPDATE September 2010
ISSA Elects 2010 Board Members


MERGERS & OTHER MOVES September 2010
Industry Mergers: September 2010


UP CLOSE: AEROSOLS AND WIPES September 2010
Aerosols And Wipes: Simple Solutions
Today's aerosols and premoistened wipes are still easy to use, but now they're also considered green

UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?


FREETIME September 2010
Ready For Takeoff


ISSA/INTERCLEAN 2010 PREVIEW September 2010
This Year's Show Is 'All About You'
Distributors have the opportunity to steer the content of Orlando trade show

TECHNOLOGY September 2010
Help With Deliveries
Distributors are utilizing third-parties — and ERP software — to ship small orders




ONE-ON-ONE August 2010
A Distributor's Growing Gains
How Hill & Markes Inc. distinguished itself



UP CLOSE: TOWEL & TISSUE August 2010
Know Your Green Paper Certifications
Green paper products come with a laundry list of certifications. Breaking down what each one means

FEATURES August 2010
Safety: Preparing For the Worst
Manager tout training and safety techniques as the key to emergency preparedness




UP CLOSE: HAND SANITIZER June 2010
Post-Pandemic Hand Hygiene
H1N1 made the public realize the importance of clean hands, which is strengthening hand sanitizer sales year-round

FEATURES June 2010
Dispensers: Don't Touch That
Distributors address the ins and outs of touch-free soap and towel dispensers





TECHNOLOGY June 2010
Slotting Software: Piecing Together Your Warehouse
Slotting software increases picking productivity and makes order selection easier, safer and more accurate

WHOLESALERS June 2010
Wholesalers: Multiple Markets, One Partner
Many distributors are thinking diversification after the recession. Partnering with a wholesaler can help ease the transition

COVER STORY June 2010
Get Your Price!
Every distributor can offer cheap products and so-called "value-adds." Know what your customers truly need and GET PAID top dollar for it



AROUND THE INDUSTRY May 2010
Amsterdam Show Awards Innovation



EXECUTIVE INTERVIEW May 2010
Paul Taylor, ESS Inc.
Improving employees' quality of life with hands-on leadership

PEOPLE May 2010
NJSSA Honors Casse-Bender



UP CLOSE: DILUTION CONTROL May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

NEWSTICKER May 2010
SEIU Elects New President



FROM THE EDITOR May 2010
Recovery? Maybe Next Year


TECHNOLOGY May 2010
Paperless Office: Save a Tree, Save Some Green
A paperless office eliminates tedious filing of invoices and receipts, saving distributors time and money



AROUND THE INDUSTRY April 2010
Bulk Soap Dispensers Can Contaminate Hands



FEATURES April 2010
Waste Management: Talking Trash
Collecting waste and cigarette butts can easily improve a facility's appearance

FROM THE EDITOR April 2010
Don't Just Move Product, Educate


TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

COVER STORY March 2010
Overdue Diligence
How BSCs can avoid hiring undocumented workers

ASSOCIATION UPDATE March 2010
SDA Changes Name, Elects New Board




UP CLOSE: SOAP AND HAND SANITIZER March 2010
Preventing Dermatitis Without Sacrificing Good Hand Hygiene
Frequent hand washing reduces the spread of infectious disease, but it also severely dries out skin

FREETIME March 2010
Come See What's Brewing


FROM THE EDITOR March 2010
Putting Cleaning In The 'Spotlight'


COVER STORY March 2010
Cash In on the 'New Cleaning'
End user trends are changing, but distributors still have a critical role to play

COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders


MULTI-PURPOSE CHEMICALS February 2010
Multi-purpose Chemicals: The Power Of One



EDITORIAL February 2010
Talkin' 'Bout My Generation


UP CLOSE: FLOOR CARE February 2010
Floor Stripper Chemistry Continues To Evolve
Environmentally friendly advancements to floor care chemicals have made them more appealing to customers

FREETIME February 2010
Running A 'Clean' Comedy Club


FROM THE EDITOR February 2010
Connect With The Right Audience


TECHNOLOGY February 2010
Social Networking Isn't Just For Kids
Business owners can use these sites to interact with colleagues and keep customers up-to-date on promotions and products

COVER STORY February 2010
2010 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, buying groups, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze


UP CLOSE: RESTROOM CARE January 2010
H1N1 Impacts Touch-free Product Sales
More facilities are making the switch to touch-free restroom products in light of the current H1N1 pandemic

SUPPLY CHAIN PARTNERS January 2010
Supply Chain Partners: A Tight Bond
Distributors are gaining a competitive advantage by partnering with industry wholesalers, buying groups and manufacturer reps

TECHNOLOGY January 2010
ERP Software: Sales Made Easy
ERP software can help both sales reps and managers simplify the selling process

COVER STORY January 2010
Recovery (at what cost?)
Even economic upturns come with a price tag. How distributors are prepping for higher product prices in 2010


LETTER TO THE EDITOR January 2010
Letter To The Editor: January 2010


COVER STORY November 2009
The Right 'Stuff'
Are jan/san distributors meeting end user needs? How you match up

TECHNOLOGY November 2009
Customized e-Commerce
Distributors are making buying online more personal than the basic shopping cart

FROM THE EDITOR November 2009
Trash Talk


IN THE NEWS November 2009
A Sweet Homecoming For ISSA/INTERCLEAN




CONTRACTINGINSIGHTS November 2009
How To Lose A Customer In Five Steps


COVER STORY November 2009
Polling Green
Four out of five BSCs now use green cleaning products, according to a Contracting Profits survey

FEATURES November 2009
Designing A Greener Disinfectant
As the EPA launches pilots to green disinfectants and sanitizers, organizations can begin greening disinfectant use today

FEATURES November 2009
Towel's Impact On Hand Washing
Proper hand washing is only effective if done right and seen through to the last step: Drying

FEATURES November 2009
Evolution Of Floor Care Chemicals
Advancements make green floor finishes and strippers more appealing to end users

COVER STORY October 2009
Green Update


FREETIME October 2009
Surf's Up


OBITUARY October 2009
Former ISSA President Passes Away



ASHKIN ON GREEN October 2009
Green Paper And Plastic


COVER STORY October 2009
Steady Flow
BSC strategies for managing cash flow during tough times

FEATURES September 2009
IAQ: Sifting Through The Rubble
Proper Vacuum Filtration Is Key To Protecting IAQ

CONTRACTING INSIGHTS September 2009
Cold Calls Require A Warm-Up


ISSA/INTERCLEAN 2009 September 2009
Chicago Trade Show Seminar Schedule And Exhibitor List



FREETIME September 2009
Send In The Clown Band


UP CLOSE: HAND DRYERS September 2009
Throwing In The (Paper) Towel
Today's high-speed hand dryers are helping end users save on operational costs while also promoting sustainable restrooms

UP CLOSE: MICROFIBER September 2009
Easily Green
Microfiber has become a component of green programs, despite the product category not being certified by a third party

ASSOCIATION UPDATE September 2009
ISSA Elects 2010 Board Members


FEATURE August 2009
Carpet Care Certifications
CRI answers the demand for environmental standards in carpet care equipment






ISSA/INTERCLEAN 2009 PREVIEW July 2009
ISSA/INTERCLEAN 2009: Green Is The 'Bright Idea'
ISSA announces highlights and keynote speaker for Chicago show

TECHNOLOGY July 2009
Software Simplifying Customer Pricing
Customer pricing software allows today's distributors to set and modify product prices with ease

FROM THE EDITOR July 2009
Overseas Innovation


UP CLOSE: ICE MELT July 2009
Ice Melt: Remember ‘Mother Earth’ When Fighting ‘Mother Nature’
Environmentally friendly ice melt is available, but distributors need to avoid greenwashing

UP CLOSE: TOWEL & TISSUE July 2009
Making Sense Of Recycled Paper
Understanding the difference between recycled fiber and post consumer waste is step one to selling green paper


ASSOCIATION UPDATE July 2009
SEWSSA Operation Clean Sweep A Success


CONTRACTING INSIGHTS July 2009
Growing Up During Down Times


ASHKIN ON GREEN July 2009
Guide To Selecting Green Chemicals


DAY CLEANING July 2009
Adapting To Day Cleaning
Getting janitors and occupants accustomed to daytime cleaning





FEATURE June 2009
Soap & Sanitizer: Infection Control Begins With Hand Hygiene
Soaps and hand sanitizers can have a big impact on personal and economic welfare

WHOLESALERS June 2009
Wholesalers: Banding Together
Wholesalers helping distributors manage their inventory during this recession


UP CLOSE: FLOOR CARE June 2009
Cleaning With Water
Electrolyzed water and steam vapor systems allow end users to clean without chemicals

EXECUTIVE INTERVIEW May 2009
Jim Sutton, Better Business Cleaning Inc.


COVER STORY May 2009
Finders Keepers
Our survey reveals turnover is down. How BSCs are holding on to the best employees




ONLINE REPORT April 2009
H1N1 Fact Sheet For Cleaning Professionals
What industry professionals need to know about swine flu

FREETIME May 2009
Rescue On The Water


UP CLOSE: AUTOMATIC SCRUBBERS May 2009
Safety First
Tips for teaching proper operator use and maintenance of automatic scrubbers

UP CLOSE: CHEMICAL PROPORTIONING May 2009
Warewashing: A Labor-intensive Sale
Customer service is key when offering foodservice and laundry chemical dispensing systems

WEB BYTES May 2009
ISSA Debuts New Home Page


MERGERS AND ACQUISITIONS May 2009
Kimberly-Clark Acquires Safety Products Company


COVER STORY April 2009
Green Goes Platinum
How Chicago's FBI building became the first LEED-EB: O&M Platinum-certified facility

FEATURE April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

TECHNOLOGY April 2009
Diversifying Through Partnerships
Internet trading networks offer distributors the ability to streamline sourcing while maintaining their level of expertise

UP CLOSE: SOAP April 2009
Contaminated Hands?
Study finds refillable soap dispensers can be breeding grounds for bacteria



FROM THE EDITOR March 2009
How Much Are Your Services Worth?


FREETIME March 2009
Life Through The Lens


UP CLOSE: ODOR CONTROL March 2009
Conquering Restroom Odors
Proper use of fragrances and daily cleaning help quell unpleasant smells

UP CLOSE: BROOMS, BRUSHES & MOPS March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

UP CLOSE: CLEANERS & DISINFECTANTS March 2009
Green: The Only Option?
Green cleaners have their place in a cleaning program, but end users must be aware of their limitations


BUSINESSCENTER March 2009
Choosing The Right Insurance Coverage



BIDDING March 2009
Reverse Auctions: Losing Propositions
Selling services in online auctions only reinforces the view that cleaning is a commodity, BSCs say

ASHKINONGREEN March 2009
Green Soap And Hand Sanitizer Options


OPERATIONSLOG: WASTE MANAGEMENT March 2009
Cooperative Cleaning Gets Occupants To Pitch In


BUYER'S GUIDE February 2009
2009 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

TECHNOLOGY February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations


ASSOCIATION NEWS February 2009
IEHA Signs Agreement With CRI


EXECUTIVE INTERVIEW February 2009
Jamie Gutierrez: Midwest Maintenance
Educating and promoting employees key to company's business plan


OPERATIONSLOG: TOUCH-FREE PRODUCTS February 2009
Touch-free Technology Improvements Reduce Costs


OPERATIONSLOG: WATERLESS URINALS February 2009
Waterless Urinal Cleaning Specifications


COVER STORY January 2009
Supply & Demand Quandary
Are you getting products from the best source?

TECHNOLOGY January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

FREETIME January 2009
Herding Sheep For Charity


IN THE NEWS January 2009
Distributors Learn From Last Winter


ONE-ON-ONE January 2009
The Personal Approach To Distribution


AROUND THE INDUSTRY January 2009
Companies Earn Green Recognition


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Examining Aerosol Attibutes


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Choosing The Right Battery For Equipment


TECHNOLOGY December 2008
Savvy Tools For Distributors
GPS technology, a robust Web site and a paperless office headline next year's hot list

FREETIME December 2008
Connecting With Vintage Airplanes


UP CLOSE: FLOOR CARE December 2008
Putting Together A Winter Floor-care Program
Proper matting and daily maintenance plays a sizeable role in prevention against winter elements

TECHNOLOGY November 2008
Why Distributors Now Buy Online
While some distributors still favor an old-fashioned phone call, more are turning to wholesalers and manufacturers' Web sites to place orders


NEWSBRIEFS November 2008
BSC First To Earn Hiring Certification


BUSINESSCENTER November 2008
Can Bad Managers Change Their Behavior?



OPERATIONSLOG: DISINFECTANTS November 2008
Disinfectant Methods Offer Variety Of Options


UP CLOSE October 2008
Hand Sanitizer: Keeping Hands Clean Without Water
Distributors can help customers choose the best type of hand sanitizer and proper placement

UP CLOSE October 2008
Carpet Care: Breaking Down Carpet Chemicals
Distributors must help end users wade through the plethora of available products

EDITORIAL October 2008
Small Perks, Big Motivation



CONTRACTINGINSIGHTS October 2008
Succession: Choose Tomorrow's Leaders Today
Succession planning should no longer begin the moment an employee leaves the company

COVER STORY October 2008
Corporate Conscience
From philanthropy to sustainability, how BSCs are giving back

DIVERSIFICATION October 2008
Residential Cleaning One Way To Diversify Services
Branching into residential cleaning can be profitable, but a different business model is needed

OPERATIONSLOG: FLOOR CARE October 2008
Batteries: Determining The Best Power Source For Equipment
The gelled battery also offers more stability. It can withstand extreme temperatures, shock and vibration

OPERATIONSLOG: CROSS-CONTAMINATION October 2008
MRSA, Superbugs Change How BSCs Clean
It’s really about best practices, and not moving any bacteria from one place to another



FEATURE September 2008
Clean For Health: Achieving Green and Clean
New technologies strike the right balance between environmentally friendly and germ-free

FEATURE September 2008
Cleaners and Disinfectants: Minimizing Your Chemical Inventory
Assessing chemicals is a big job, but it needs to be done regularly

COVER STORY September 2008
Running On Empty
As fuel costs escalate, distributors' margins erode

UP CLOSE September 2008
Microfiber: After A Slow Start, Sales Are Picking Up
Product benefits and hands-on demonstrations help break down end user resistance

UP CLOSE September 2008
Towel & Tissue: On A Roll
Distributors are getting to know customer demands when it comes to paper products

BUSINESSCENTER September 2008
Legal Smarts Help BSCs Avoid Lawsuits


OPERATIONSLOG: DAYCLEANING September 2008
Daycleaning Requires New Tools and Methods
When people have seen the janitor, they are more likely to feel a sense of responsibility to help keep the building clean


ISSA/INTERCLEAN® August 2008
ISSA/INTERCLEAN® Las Vegas Show Guide


FEATURE August 2008
LEED Facilities: Going For The Gold, And Even Platinum
LEED takes 'going green' to a new level

FEATURE August 2008
Touch-Free Restroom: The Total Package
Touch-free paper dispensers allow a facility to customize their system for the highest return on investment

FEATURE August 2008
Vacuums: The Air We Breathe
The role vacuums play in regards to indoor air quality



FEATURE August 2008
From Salesperson To Management Material
Promoting from within may be the best fit

UP CLOSE August 2008
Hand Dryers: Several Markets Poised To Reap Benefits
Movie theaters, stadiums and restaurants favor eco-friendly option over costly towels

UP CLOSE August 2008
Foodservice: Promoting Bundled Products
Grouped kitchen cleaning products offer benefits for distributors and customers



ASSOCIATION UPDATES August 2008
ISSA 2009 Board Members Elected



CONTRACTINGINSIGHTS August 2008
Differentiation Defined


EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

OPERATIONSLOG: BROOMS AND MOPS August 2008
Brooms And Mops Influenced, Improved By Technology
Microfiber mops come in a variety of sizes, shapes and systems to match the application


FEATURE July 2008
Cross-Contamination: Cleaning Targets Germ Hot Spots
Focusing on cross-contamination, proper cleaning techniques help prevent the spread of bacteria and disease

FEATURE July 2008
The Talk Of The Warehouse
Voice picking software boosts accuracy and productivity

FEATURE July 2008
What's In The Cards?
ISSA/INTERCLEAN 2008 boasts events specifically for distributors

FROM THE EDITOR July 2008
Wicked Weather


UP CLOSE July 2008
Matting: Leaving Dirt At The Door
High performance matting systems play a key role in reducing cleaning costs

UP CLOSE July 2008
Restroom Care: Encouraging Hand Washing
Appealing products, correct equipment and appropriate signage help promote proper hand hygiene

ONE-ON-ONE July 2008
From The NFL To Jan/San Distribution
After playing four years in the NFL, Brian Carpenter, CEO of Aries Supply Inc., has sucessfully tackled the jan/san industry



HR July 2008
Underperforming Employees: How To Deal With Them
BSCs identify when and how to discipline workers who don't meet job expectations

TRADE SHOW PREVIEW July 2008
ISSA/INTERCLEAN 2008: A Look Ahead
Show mixes new features with popular sessions

OPERATIONSLOG: FLOOR CARE July 2008
Chemical-Free Floor Care Methods Growing
There’s been definitely a move toward reducing chemical usage and reducing water usage

OPERATIONSLOG: MICROFIBER July 2008
Microfiber Maintained With Proper Use, Laundering
Heat is the biggest enemy of microfiber. It can destroy the fabric instantly or it can break it down over time







FEATURE June 2008
Floor Care Equipment: The Domino Effect
By stretching labor dollars, autoscrubbers can improve production, quality and the number of projects accomplished

COVER STORY June 2008
The New Face-to-Face
The traditional sales call is in decline. From e-mail to Web conferencing, distributors are exploring alternative ways to connect with customers

FEATURE June 2008
Wholesalers: Understanding And Selling Green
Wholesalers help take the guesswork out of sustainable product lines

FROM THE EDITOR June 2008
Changing With The Times


UP CLOSE June 2008
Soaps: The Crossover Appeal To Multiple Markets
Certain features make specific soaps desirable for more than one business sector





FEATURE May 2008
Retaining Distribution Employees
Jan/san distributors look to suppress high turnover rates

EDITOR'S NOTE May 2008
Legislation Blocking Water Savings


MARKET PULSE May 2008
Chemical Proportioners And Training Go Hand In Hand
Maximize the benefits of portioning systems by ensuring end-user buy-in

MARKET PULSE May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower

FACE OF THE INDUSTRY May 2008
Cosby To Deliver ISSA Keynote



COVER STORY May 2008
Containing Comp Costs
Ever-rising workers’ comp rates have BSCs seeking solutions

CUSTOMER SERVICE May 2008
Customer Complaints: Fixing Partnerships, Improving Quality
Continued success depends on how well BSCs can handle their clients’ problems

DIVERSIFICATION May 2008
Diversify Services According To Facility Manager Needs
Being in tune with the outsourcing needs of customers helps BSCs diversify for success


FEATURE April 2008
Reaping The Benefits
Launching a day-cleaning operation requires some due diligence, but the payoff can be big

COVER STORY April 2008
When Manufacturers Merge...


FREETIME April 2008
The Music Man



TECHTALK April 2008
Mobile Device Policy Varies


CONTRACTINGINSIGHTS April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

COVER STORY April 2008
Turnover Prevention: Why Workers Stay Put
Other service industries share their anti-turnover strategies

EMERGENCY PREPAREDNESS April 2008
When Disaster Strikes, BSCs Can Help
Contractors play a major role in their customers’ disaster recovery plans

CUSTOMER SERVICE April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients

ASHKINONGREEN April 2008
The Greening Of Consumer Products
This year, three retail ‘giants’ launched green cleaning products. The rest won’t be far behind

OPERATIONSLOG: CHEMICALS April 2008
Oxygen And Bio-based Cleaners Offer Many Uses






MARKET PULSE March 2008
Disinfectants: Finding A Green Alternative
Disinfection plays a significant role in most facilities' cleaning regimes. But because disinfectants can't be certified green, distributors are helping end users find healthy alternatives

MARKET PULSE March 2008
Odor Control Outside Of The Restroom
Diligent cleaning of problematic areas helps quell foul smells in facilities

FACE OF THE INDUSTRY March 2008
SDA Announces Board Of Directors


FREETIME March 2008
Helping Out Ohio Mothers


CONTRACTINGINSIGHTS March 2008
Organizational Framework: Businesses Need A Solid Foundation
To ensure a promising future businesses need to follow an organizational framework

COVER STORY March 2008
Growing Your Customer Base
The average business losses half of its clientele every five years. How to cultivate new customers for your market

EXECUTIVE INTERVIEW March 2008
Gary Walker, Magic Touch Cleaning
Giving Customers The Royal Green Treatment

HR March 2008
'The Dream Manager': The New Book On Reducing Turnover
With 'The Dream Manager,' employers retain workers by helping them achieve their life goals

ASHKINONGREEN March 2008
Water-Efficient Products And Techniques
Understanding an emerging issue such as water conservation makes you a valuable resource to your customer

OPERATIONSLOG: WASTE MANAGEMENT March 2008
Trash Collection In Office Facilities
Having the right-sized receptacles will make the overall appearance of the building look cleaner

OPERATIONSLOG: FLOOR CARE March 2008
Floor Stripper Chemistry And Odor Continue To Improve




COVER STORY February 2008
2008 Buyer's Guide
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.


FREETIME February 2008
Golf Club Maker Above Par



CONTRACTINGINSIGHTS February 2008
Define Quality By Asking Your Customers
It is the customer that ensures that your business is positioned to deliver quality services

COVER STORY February 2008
Mergers & Acquisitions
How recent activity could affect BSCs nationwide

OPERATIONSLOG: CARPET CARE February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants

FEATURE February 2008
Green Labeling
Third-party organizations are expanding certification programs to help in-house cleaning managers achieve sustainable goals

FEATURE February 2008
Growing Trends In Microfiber
Applications and markets for microfiber technology continue to grow




FREETIME January 2008
The Yoga Master



CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Understanding Microfiber Grades


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Mopping Safety And Ergonomics


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Autoscrubber Advancements


FEATURE December 2007
2008 Customer Forecast
In-house service providers and building service contractors' challenges and expectations for the new year

MARKET PULSE December 2007
Floor-care Chemicals For The Busiest Of Areas
Floors in high-traffic facilities receive constant wear and tear. Choosing the right products — including green chemicals — will go a long way in maintaining a clean appearance



COVER STORY November 2007
Should Disaster Strike...
The steps to developing an effective emergency preparedness plan

EXECUTIVE INTERVIEW November 2007
CleanTips Podcasts: Preparing For An Emergency


CLEANING OPERATIONNS: WASHROOM CARE November 2007
Soaps Or Sanitizers: The Great Debate
Misconceptions regarding the functions of soaps and sanitizers can result in misuse. Educating cleaners on the proper uses can improve health among building occupants

NEWS November 2007
Industry Buzz






SAFETY November 2007
Improving Worker Safety
Efforts by BSCs to train and communicate with employees about worker safety can yield significant improvements

ISSA/INTERCLEAN® 2007 November 2007
ISSA Photo Recap
ISSA/INTERCLEAN® 2007 in Orlando was a smash hit, and here’s a look at some of the show and related events

OPERATIONSLOG: CHEMICALS November 2007
All-Purpose Cleaners Save Time, Money And Space
BSCs don’t need as much warehouse space as they used to, thanks to the availability and effectiveness of all-purpose products

COVER STORY November 2007
Anatomy Of A Purchase
How sophisticated is the purchasing process? A look at how end users buy

NEWSWORTHY November 2007
Paper Companies Catch Green Wave


ISSA/INTERCLEAN® 2007 November 2007
ISSA Photo Recap
ISSA/INTERCLEAN® 2007 in Orlando was a smash hit, and here�s a look at some of the show and related events



COVER STORY October 2007
Business Without The Boomers
Handing off knowledge from one generation to the next

MARKET PULSE: WASHROOM CARE October 2007
Keeping Dispensers Clean Will Keep Occupants Healthy
Soap and paper dispensers need to be cleaned inside and out on a regular basis. How easy this will be depends on the choice of the dispenser.


CONTRACTINGINSIGHTS October 2007
Using Failure To Breed Success
Analysis of failure is like an autopsy. It helps identify the root cause and how it could have been prevented

COVER STORY October 2007
E-Commerce Brings Distributors Closer To BSCs
How the Web is strengthening BSCs' bonds with distributors





CLEANING OPERATIONS: CLEANERS & DISINFECTANTS September 2007
Shopping for Cleaners and Disinfectants
Tips on how to make the right choices

CLEANING OPERATIONNS: ICE MELT September 2007
Avoiding the Slippery Slope
Three ice melt mistakes and how to avoid them

NEWSBRIEFS September 2007
SEIU Victories Continue


BUSINESSCENTER September 2007
How To Raise Prices Without Losing Customers


CONTRACTINGINSIGHTS September 2007
Attracting And Retaining Generation Y
Gen Yers expect feedback often. Show them how their work contributes to the bottom line

ACQUISITIONS September 2007
Purchasing Pointers
Acquiring a company is a fast way to grow. Is your business ready to buy?

ASHKINONGREEN September 2007
Go Green At ISSA/INTERCLEAN®
Look for exhibitors that will help you differentiate your green company from others in the market

FEATURE September 2007
One-Stop Suppliers
Jan/san distributors are finding new opportunities by adding foodservice items to their products offerings

BOOK EXCERPT September 2007
Understanding Jan/San Redistribution
A comprehensive look at wholesalers for jan/san manufacturers, distributors

MARKET PULSE: WASHROOM CARE September 2007
Hand Dryers Meet Cleaning Professionals' Demands
Knowing customers' restroom needs - reduced costs and environmental benefits - will increase the potential for a sale


FEATURE August 2007
Cleaning for Health
Preventing cross-contamination starts with the right products and proper training

CLEANING OPERATIONNS: VACUUMS August 2007
Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever

FEATURE August 2007
Microfiber's Market Potential
Hailed by healthcare as a crucial element in preventing cross contamination, microfiber's efficacy is fueling adoption in other facility types

NEWSWORTHY August 2007
Grassroots Launches ChildSafe List


MARKET PULSE: WASHROOM CARE August 2007
Eco-Responsible Paper Products Gain Momentum
As a disposable product, paper isn't typically regarded as green. However, strides are being made by the industry's manufacturers to reuse materials and reduce waste



CONTRACTINGINSIGHTS August 2007
Who Is Generation Y?
Outnumbering baby boomers by 1.3 million, Gen Y will have a social impact on the business world

ACQUISITIONS August 2007
For Sale By Owner
Ready to sell your company or division? Get your money’s worth with proper planning

TRADE SHOW PREVIEW August 2007
An Early Look At ISSA/INTERCLEAN






NEWSBRIEFS July 2007
Senate Defeats Immigration Reform For A Second Time
Plus: Newt Gingrich To Speak At ISSA/INTERCLEAN North America

COVER STORY July 2007
In Their Own Words
Front-line workers speak their minds on industry topics of interest

OPERATIONSLOG: ERGONOMICS July 2007
BSCs Benefit From Advances In The Science Of Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

OPERATIONSLOG: PEST CONTROL July 2007
Best Methods For Removing Insects, Rodents And Birds
Today’s pest management involves less pesticide usage, especially in commercial facilities where occupants work on a daily basis

FACE OF THE INDUSTRY July 2007
Gingrich To Give ISSA Keynote






COVER STORY June 2007
Chain Of Events
Wholesaling's growing role as a catalyst in electronic product support

FEATURE June 2007
Red, White And Green
Interest in green cleaning continues to grow. In many cases, the government is leading the way


MARKET PULSE: WASHROOM CARE June 2007
Soaps Or Sanitizers: The Great Debate
Misconceptions regarding the functions of soaps and sanitizers can result in misuse. Distributors can help educate end users on proper uses - and create a healthier world in the process


CONTRACTINGINSIGHTS June 2007
Lowering Workers’ Compensation Costs
Safety is a barometer of other operating issues — a failure in one area is often a warning sign

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program

MARKET BY MARKET: GOVERNMENT June 2007
State Facilities Focus On Green
Sustainable initiatives rank high on lawmakers' lists, but implementing these programs can be a challenge







MARKET PULSE: FLOOR CARE May 2007
The Past, Present And Future Of Autoscrubbers
While the function of automatic scrubbers remains unchanged, the latest models focus more attention on simplicity, cost savings and environmental concerns

TECH CENTRAL May 2007
Defending Your Data



CONTRACTINGINSIGHTS May 2007
Differentiating Yourself From The Competition
Even a small, simple change can significantly increase profits if it targets your customers’ needs

COVER STORY May 2007
CUSTOMER EXPECTATIONS
A CP survey finds out what facility managers want from their BSCs

GREEN CLEANING May 2007
Examining Green Certification Updates
Lead third-party organizations are offering more ways than ever for BSCs to be environmentally friendly









MARKET PULSE: FLOOR CARE April 2007
Address Work-Related Injuries Through Ergonomics
The importance of preventing workplace injuries is growing, so extra attention needs to be paid to ergonomic design. Manufacturers detail the many modifications made to brooms, brushes and mops


COVER STORY April 2007
The Whole Package
End-users rate their distributor relationship on more than products — it’s all about the value-adds

FEATURE April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

CLEANING OPERATIONS: CARPET CARE EQUIPMENT April 2007
Cleaning by the Clock
When time is of the essence, cleaners can benefit from the use of ‘multi-task’ extractors

CLEANING OPERATIONNS: BROOMS, BRUSHES & MOPS April 2007
Less Pain, More Gain
If your back doesn’t ache, how do you know the floor is clean?

NEWS April 2007
Industry Buzz


EDITOR’S NOTE April 2007
Getting More for Your Money


EDITORIAL April 2007
A Different Kind Of Turnover



CONTRACTINGINSIGHTS April 2007
The Hidden Costs Of Minimum Wage
BSCs will have to decide whether they can afford the cost of higher wages or absorb the cost of increased turnover

OPERATIONSLOG: OXYGEN CLEANERS April 2007
Hydrogen Peroxide-based Products Are Winning Over BSCs
The multi-purpose nature of an oxygen cleaner allows it to take the place of several more specialized chemicals









TECH CENTRAL March 2007
Preventing Shopping Cart Abandonment



COVER STORY March 2007
Turnover
Answers to BSC's biggest problem: recruiting and retraining quality employees

OPERATIONSLOG: EXTERIOR CARE March 2007
Q&A With Graffiti, Grounds Care And Window-Cleaning Experts











FEATURE February 2007
Microfiber: Show Me The Money
Cleaning managers embrace the life-cycle cost benefits of microfiber technology

CLEANING OPERATIONS: FLOOR CARE February 2007
Floor-Care Chemicals Go Green
More and more manufacturers are unveiling environmentally-preferable stripping options

NEWS February 2007
Industry Buzz



February 2007
Setting the Standard
Porter Industries challenges the cleaning marketplace by earning LEED-EB certification

OPERATIONSLOG February 2007
TOUCH-FREE PRODUCTS
Maintaining Quality Service In A Touch-Free Restroom

If people walk into a restroom and see towels on the floor, they immediately think the entire room is unkempt

COVER STORY February 2007
2007 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

EDITOR’S NOTE February 2007
Keeping The Jan/San Industry Connected


NEWSWORTHY February 2007
Lower Energy Costs Could Spell Relief








CONTRACTINGINSIGHTS January 2007
One Price Does Not Fit All Accounts
There is no universal standard for cost per square foot because too many variables are involved

CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Understanding How Microfiber Works



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Analyzing Microfiber Benefits



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CLEANERS
The Benefits Of Oxygen Cleaners



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Evaluating The Size Of Floor Machines



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Powering Floor-Care Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Advancements In Vacuum Features








COVER STORY December 2006
Green Certification
Helping distributors see the forest for the trees

FREETIME December 2006
Creating Christmas Cheer






COVER STORY November 2006
FAKES
How Can You Tell The Real Deal From A Product Knock-off? Manufacturers Share Some Guidelines

COVER STORY November 2006
A World Of Difference
Product innovation. Best practice. Professionalism. The “Euro-Edge” When It Comes to Cleaning

CLEANING OPERATIONNS: PAPER PRODUCTS November 2006
Paper Trail
Five Steps to Choosing the Right Restroom Products

CONTRACTINGINSIGHTS November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations

COVERSTORY November 2006
More Bang for Your Buck
Value-addeds define the supplier relationship. It may be time to ask some key questions about service

SALES November 2006
Renegotiating Contracts
Maintain strong customer ties and manage expectations for successful renegotiation

RECAP November 2006
ISSA/INTERCLEAN USA Sweeps Into Chicago
ISSA/INTERCLEAN® USA 2006 sweeps through the Windy City with opening-day record attendance. This special section features photos and more

OPERATIONSLOG: DISINFECTANTS November 2006
Tailoring Disinfectants
To use disinfectants properly, cleaning objectives must be identified and targeted by the cleaning program










MARKET PULSE: WASHROOM CARE October 2006
Updated Dispensers Revive Outdated Restrooms
When it’s time to upgrade soap and paper dispensers, customers find that form and function go hand-in-hand

FREETIME October 2006
Beating The Odds


THECPINTERVIEW October 2006
Alan Bigger, APPA
BSCs have a role to play with educational facilities, even when cleaned in-house


COVER STORY September 2006
Branding Your Corporate Identity
Five strategies for building a stronger brand

NEWSWORTHY September 2006
Greenstar: A New Certification Player


MARKET PULSE: WASHROOM CARE September 2006
Hand Dryers Make More Than A Good Impression
Now more than ever, there are distinct advantages to installing hand dryers in a facility. They are a useful tool in everything from preventing the spread of germs to eliminating paper waste

BUSINESS MANUAL: SALES AND MARKETING September 2006
Measuring Sales Performance


BUSINESS MANUAL: SALES AND MARKETING September 2006
Incite Salespeople To Ramp Up Closing Ratios



CITYGUIDE September 2006
Show Guide
ISSA/INTERCLEAN® 2006

McCormick Place, Chicago

OPERATIONSLOG: HAND TOOLS September 2006
Applying Green Attributes To Mops, Cloths And Sponges
Microfiber products are easily identifiable as green: They reduce chemical usage and improve indoor air quality


BUSINESSIMPROVEMENT August 2006
Diversification Done Right
Adding new services can create extra revenue, but transition isn’t always easy


BUSINESSCENTER August 2006
Getting the Younger Generation to Engage


CONTRACTINGINSIGHTS August 2006
Customer Service: A BSC's 'X Factor'


OPERATIONSLOG: SOAP AND TOWELS August 2006
Finding the Right Products to Encourage Hand Washing


MICROFIBER August 2006
Microfiber: End Users Weigh In
Suppliers can tout the benefits of microfiber all they want. What’s really important is what BSC’s and in-house cleaning specialists think

MARKET PULSE: WASHROOM CARE August 2006
Towel Dispensers Stemming The Tide Of Paper Waste
Facilities are drowning in a sea of wasted paper, and inefficient dispensing systems are to blame. Upgrades can save time and money and can reduce waste

FACE OF THE INDUSTRY August 2006
Trade Show Countdown: Chi-Town Sure To Charm




ICE MELT July 2006
Ice Melt: A Scientific Primer On Deicers
Choosing the most effective deicer is dependent upon finding the right formula. The chemicals — and the customers’ needs — must be accounted for







COVER STORY June 2006
Wholesaling 2006: The Wholesaler Link
A look at why wholesaling's traditional supply-chain niche is more important than ever




PROPORTIONERS May 2006
The Chemistry of 'Control'
Four end users discuss what attracts them to — and concerns them about — chemical proportion technology

MARKET PULSE: FLOOR CARE May 2006
Matching End User Needs With The Right Autoscrubber Features
Autoscrubbers can perform the job of several separate tools, but faster and more efficiently. We look at today’s most popular features and how to explain the benefits to end users



COVER STORY March 2006
Rising Costs In Trickle-Down Times
Cost increases are being passed along the supply line. How distributors are coping

FEATURE March 2006
Oxygen, Citrus And Soy: Naturally Clean
Manufacturers discuss the benefits, drawbacks and transformation of Citrus, Oxygen and Soy-based cleaning products


OPERATIONSLOG March 2006
Speciality Services Offer Profits, Pitfalls
When we diversify into fire or water restoration, we make it a completely different division of the company

CLEANING OPERATIONS February 2006
Understanding Microfiber Technology
Why can microfiber outperform traditional materials? Look below the surface.

COVER STORY February 2006
Gas, Energy, Heating Costs: Are We Facing An Energy Crisis?
The cost of gasoline, electricity and heating is going up. Will this erode profits, or create opportunities, for BSCs?

COVER STORY February 2006
2006 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.


FEATURE: CLEANERS & DISINFECTANTS January 2006
Disinfectant Cleaners Give A Good Fight
Cleaners and disinfectants are on the front line when it comes to battling germs. Their efficacy suffers, however, if they’re not used correctly

MARKET PULSE: CARPET CARE January 2006
Carpet Restoration Tips After Disaster Strikes
Acting as an information resource for customers when they’re faced with big problems pays off for distributors





November 2005
ISSA/Interclean: Record Year In Las Vegas
ISSA/INTERCLEAN® 2005 was definitely a winner in Sin City. Check out what took place in this special photo section


BUSINESSBUILDER November 2005
Cleaners And Avian (Bird) Flu: Are We At Risk?
What cleaners should know about the avian flu

GREENGUIDE November 2005
Green Seal's Cleaning Service Standard: Making A Move Toward Certification
Taking a closer look at Green Seal's Cleaning Service Standard

SAFETY & HEALTH October 2005
Worker Exhaustion: Fighting Fatigue
Worker exhaustion can hurt productivity — and your employees' health





BUSINESSBUILDER October 2005
Workloading: A Simple Approach To Accuracy


BUSINESSBUILDER September 2005
The Janitor Closet: Coming Out Of The Closet




RESTROOM CARE September 2005
Soap and paper dispensers: Finding a match for disparate facility needs
This is not a “one-dispenser-fits-all” market. Taking advantage of your myriad product options

CLEANING OPERATIONS: CHEMICALS August 2005
It’s Never Too Late to Re-Evaluate Your Chemical Inventory
The case for a proactive approach to analyzing chemical performance before people are injured or surfaces are destroyed





July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction

BUSINESS BUILDER July 2005
Leadership: More Than Just Management
Managers are maintainers, but leadership requires vision, taking chances and changing directions

PUBLIC HEALTH June 2005
Cross-Contamination Common Sense
Are you killing germs, or spreading germs — or both?
Key strategies to eliminate the transport of pathogenic microorganisms

CLEANING OPERATIONS: PAPER PRODUCTS June 2005
Paper products can be used to set design tone in restrooms
Priorities that hospitals, schools and five-diamond resorts have in common when specifying toilet tissue and paper towels

BUSINESS BUILDER June 2005
Your Employees: Assets or Annuities?



CHEMICAL PORTIONING May 2005
Proportioning and Dispensing Equipment: In Direct Proportion
Gone are the days of ‘glug-glug’ pouring; say hello to the convenience and savings afforded by today’s dispensing systems

May 2005
Green Seal, OS(1) Certification: Guaranteed Green
A look at two new BSC certification programs - the impact on business and credibility

INDUSTRY UPDATE May 2005
ISSA Opens Its Doors To BSCs
The former supplier-only association is inviting BSCs into its membership ranks



EVERY ISSUE May 2005
ISSA, Contracting Profits Team Up


INDUSTRY BUZZ: BENCHMARKS April 2005
Green Seal to Certify Cleaning Services


FACILTY ISSUES: MANAGEMENT EDGE April 2005
A Vocabulary Lesson for Cleaners
A few terms every cleaning worker should know to ensure proper care of buildings

March 2005
BSCs and the Internet
Doing business in the online era

MARKETING March 2005
Advertising and Marketing: If You Advertise, Will They Come?
Advertising and marketing could help a company expand its customer base





INDUSTRY BUZZ: BENCHMARKS February 2005
USDA Releases Final Biobased Products Rule


CLEANING OPERATIONS: MICROFIBER February 2005
Educational Facilities Give Microfiber a Passing Grade
A school district and a university find labor savings with cloths and mops

HEALTH & ENVIRONMENT February 2005
Green Cleaning Certification: Gone Green? Got Evidence?
Manufacturers are putting their money where their mouth is and proving their green-cleaning worth



BUSINESS BUILDER February 2005
The Power Of Training And Recognition


January 2005
Business Concerns for BSCs: The Top 5 of 2005
The biggest business concerns facing BSCs in the new year

MARKETPLACE January 2005
Government Contracts: Cleaning for Uncle Sam
More government facilities are outsourcing services, but does your company qualify?



MARKET PULSE: WASHROOM CARE December 2004
Hand Dryer Innovation Reaches An All-Time High
Hand-dryer manufacturers have much to talk about, including a slew of products that reduce mess, waste and overall cost


COVER STORY November 2004
Building Service Consulting
Today's BSC is expected to perform as a quasi-consultant without ever collecting a consultant's fee

INDUSTRY PROFILE November 2004
Dealing With Disaster
This summer, southern BSCs faced four hurricanes — how did they manage?

BUSINESS BUILDER November 2004
Who Manages Your Managers?


CLEANING OPERATIONS: HAND TOOLS October 2004
A Closer Look at Microfiber’s Cleaning Benefits
The pros — and a few cons — regarding popular microfiber mops and cloths

CLEANING OPERATIONS: DISPENSERS October 2004
Soap and Paper Dispensers are Seen as a Critical Restroom Component
Challenges and solutions regarding today’s designs


BUSINESS BUILDER October 2004
Young Entrepreneur A Shining Example


OPERATIONS LOG October 2004
Mops, Brushes And Brooms: Safety Starts With The Basics
Hand Tools

COVER STORY September 2004
Improving Customer Profitability: Show Me The Money!
Revealing strategies for boosting profit margins

SOAP & PAPER DISPENSERS September 2004
Touch-Free Restrooms: Emerging Technology
A look at the leading touch-free manufacturers and their products

OPERATIONS LOG September 2004
Big, Simple, Stylish: Paper And Soap Dispensing Trends
Dispensers

BUSINESS BUILDER September 2004
Benchmark To Improve Your Business


COVER STORY August 2004
Learning Curves
Business opportunities abound in the school market — How to move to the head of your class

HUMAN RESOURCES August 2004
Starting Young
Teenagers can be a valuable part of your labor pool — if you know the law and how to work with them

BUSINESS BUILDER August 2004
Reducing The Chaos In Your Organization


OPERATIONS LOG August 2004
Take Control! End Chemical Mixing Mayhem
Chemicals

COVER STORY July 2004
Youth Movement?
The (De)aging of the jan/san industry. Why it's necessary; what it will take.

ICE MELT July 2004
Ice Melt Options Based On Weather Forecast
As sophisticated as weather-predicting tools are, they still can’t read Mother Nature’s mind

FACILITY ISSUES: MANAGEMENT EDGE July 2004
Preventive Steps for Customer Complaints
Reduce the time you spend addressing customers’ cleaning-related complaints by fine-tuning your customer-service program

OPERATIONS LOG July 2004
Supply Shortage Is A Sanitary Sin No BSC Wants To Commit
Restroom Care

BUSINESS BUILDER July 2004
Befriend Your Competition?


COVER STORY June 2004
Distributors and Wholesalers: A Dynamic Duo
Why distributors and wholesalers pack a powerful 1-2 punch

BUSINESS BUILDER June 2004
The Powers That Be: Changing The Game


OPERATIONS LOG June 2004
Be Ahead Of The Game — Start Conserving Water, Now
Floor Care

INDUSTRY BUZZ: BENCHMARKS May 2004
Report: Cleaning has little impact on ‘superbug’


HUMAN RESOURCES May 2004
Taming Turnover
Are employees walking out as fast as they walked in? Put the brakes on it


OPERATIONS LOG May 2004
Is Paper Just Paper? BSCs Dispel The Myth
Towel & Tissue

EVERY ISSUE May 2004
News Briefs


CLEANING OPERATIONS: PAPER PRODUCTS March 2004
Towel and Tissue Touch-and-Go
Why the specification of paper products should not be taken lightly

BUSINESS BUILDER March 2004
Growing Pains: Four Stages Of Evolution



EVERY ISSUE March 2004
News Briefs


BUSINESS BUILDER February 2004
"I Don't Understand Why It's So Difficult"


BUSINESS BUILDER January 2004
You Need Help — Now
An outside consultant can help your company thrive during difficult times

OPERATIONS LOG January 2004
Make Your Vacuums Work For Your Workers
Safety: Vacuum Ergonomics

EVERY ISSUE January 2004
News Briefs


EDITOR'S NOTE January 2004
January 2004