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INDUSTRY AWARD RECOGNITION November 2024
Sally Schopmeyer Sets Award-winning Standard for Mentorship


INDUSTRY AWARD RECOGNITION November 2024
Cesar Chapiama Named as Building Service Employee of the Year


INDUSTRY AWARD RECOGNITION November 2024
BSCAI Announces Nathalie Doobin Receives Leadership Award


THE FUTURE OF IAQ MANAGEMENT November 2024
IAQ Pilot Program Provides Insight into School Air Quality



































































































FREETIME: DOING THE FROGMAN SWIM August 2024
How the Frogman Swim Brings the Community Together







PROMOTING CLEAN, GREEN CARPETS August 2024
How Distributors Can Provide Carpet Care Expertise




PROMOTING CLEAN, GREEN CARPETS August 2024
Understanding the Pitfalls of Uncleaned Carpets














EMBRACING EFFECTIVE IAQ August 2024
Effective Equipment to Maintain Air Quality







EMBRACING EFFECTIVE IAQ August 2024
Identify and Prevent Poor IAQ Pitfalls






























8/14/2024
CleanCo Joins NSA

































































































FROM THE EDITOR: INNOVATION OBSERVATIONS June 2024
Interclean Amsterdam Showcases Continuous Industry Progression




FACILITATE IMPROVED HANDWASHING June 2024
Factors to Consider When Bundling Cleaning Products





FACILITATE IMPROVED HANDWASHING June 2024
Improving Hand Hygiene with Product Bundling










































FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors



























THE STRATEGIC SELL: THE SECRET TO UNLOCKING SALES SUCCESS April 2024
The Difference Between Leading and Lagging Sales Indicators

















































































BSCAI MEMBER NEWS January 2024
BSCAI Conference a Big Winner in Vegas 




















































12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 











FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance





































STACKING UP SALARIES November 2023
How Money Matters to Managers





































ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023

































































SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE August 2023
Showcasing the 1980s and its Impact on Jan/San




















2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives


















































FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs

















A LOOK BACK: EVOLUTION OF JAN/SAN DISTRIBUTION April 2023
How 8 Decades Has Impacted Jan/San Distribution














FREETIME: SPECIAL ANNIVERSARY EDITION April 2023
A Decade of Jan/San Worth Remembering

























STAYING THE COURSE March 2023
Examining Product Selection and Growth





CLEANING IN FOCUS 2023 February 2023
A Look Ahead at the Cleaning Industry








FROM THE EDITOR: SANITARY MAINTENANCE CELEBRATES 80 YEARS  February 2023
Sanitary Maintenance Launches 80-Year Anniversary Special










LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 





FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023





RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards



RECOGNIZING STANDOUT BSC'S November 2022
Celebrating Building Service Contractor CLEAN Award Winners









MECHANICAL FLEETS OPTIMIZE FLOOR CARE CAPABILITY November 2022
Building a Cleaning Arsenal for Jobs Big and Small











CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments




COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan




















RECONNECTING IN CHICAGO September 2022
Keynote Speakers, Awards for ISSA Show North America 2022




SCHOOLS FACE 3 MAJOR CHALLENGES September 2022
Top Challenges for School Facility Managers


PERSISTENCE PERSONIFIED August 2022
Paul Taylor Built a Foundation for Business Success




PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories






BE AN ELITE BSC: MANAGING EXPECTATIONS AND ASPIRATIONS August 2022
Setting Business Expectations and Managing Reality


A POSITIVE PUSH FOR IAQ September 2022
Cleaning Chemicals That Help Indoor Air Quality


FROM THE EDITOR: DIVING INTO DATA August 2022
Using Data to Make Strong Decisions








GREEN CLEANING August 2022
3 Things BSCs Should Know About ESG



































IN THE FIELD: CARPET CARE June 2022
How to Add Encapsulation to Carpet Care Programs











































FROM THE EDITOR: A GLOBAL PERSPECTIVE ON CLEANING June 2022
Top Takeaways from Attending Interclean Amsterdam










6/6/2022
State of the Cleaning Industry
Taking a closer look at where things stand as the cleaning industry starts to assess lessons learned during the pandemic, and looking to the future.





BUSINESS TRENDS April 2022
State of the Cleaning Industry










GETTING THE GREEN LIGHT April 2022
How To Launch A Sustainability Program









2021 BSCAI CLEAN AWARD WINNERS February 2022
2021 BSCAI CLEAN Award Winners Recognized









COMMUNICATING IAQ STRATEGIES February 2022
Sharing IAQ Policies With Occupants
























FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Nanotechnology Boosts Infection Control Efforts




FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Direct Clean CEO Reflects On Career


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Cleaning Reimagined During COVID-19 Pandemic

















FILLING THAT EMPTY SEAT April 2021
Jan/San Sales Jobs Do Attract Young Workers






TAKING CHARGE April 2021
How To Properly Charge Batteries


























BE SURE TO JOIN BSCAI FOR OUR 2021 EVENTS November 2020
CEO Seminar, Management Conference Near




INTRODUCING BSCAI’S COVID-19 DISINFECTION & SAFETY COURSE October 2020
Lessons Help Protect Employees And Customers












































SOFTWARE SIMPLIFIES TRAINING, OPTIMIZES EFFICIENCY February 2020
Distribution Company Improves Thanks To ERP Software















































VISION FOR SUCCESS August 2019
SupplyDen Fulfills Childhood Dream


VISION FOR SUCCESS August 2019
An Emphasis On Business Ethics


VISION FOR SUCCESS August 2019
The Importance Of Web Presence













END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use




SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom










THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE April 2019
How To Clean The Air


THE AIR WE BREATHE April 2019
Systems That Tackle Indoor Air Contaminants


HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations



BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy



BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


SOFTWARE HELPS CUSTOMIZE CLIENT RELATIONSHIPS February 2019
ERP Solution Improves Business Performance


BUILDING A COMPANY AROUND ROBOTICS November 2018
Business Uses Robotic Cleaning Technology To Empower Workers


EXAMINING THE COMP November 2018
Sales Rep Salaries In Jan/San



MATTING IS A MUST November 2018
Choose Mats That Prevent Slips And Falls


MATTING IS A MUST November 2018
Mats That Help Protect Flooring Investments


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed



GROWING WITH THE INDUSTRY September 2018
Preparing McLemore Building Maintenance For The Future


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Impact Of Poor Indoor Air


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Identify The Source Of Restroom Odors


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Train Staff To Tackle Odors In The Restroom


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits


FROM THE EDITOR August 2018
Educating The Distributor



CRACKING THE ICE MELT ORDERING MYSTERY July 2018
Doing Ice Melt Homework Saves Distributors Money


OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression


CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry



CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance






INDUSTRY TESTIMONIALS: GIVING GRATITUDE May 2018
A Magazine That Aids Company Branding







FROM THE EDITOR'S DESK April 2018
CBE Will Bring BSCs And Facility Executives Together




REACHING INTO THE RAFTERS February 2018
Vacuums That Tackle Previously Neglected Surfaces


REACHING INTO THE RAFTERS February 2018
Using Proper Vacuuming Equipment Promotes Health And Safety



FREETIME: UNITING THE INDUSTRY FOR HOPE November 2017
GOJO Industries President Steve Schultz Helps Raise $14.8 Million for City of Hope


THE SOUTHERN UTE INDIAN TRIBE EMBRACES ECO-FRIENDLY ODOR CONTROL November 2017
CASE STUDY: Control Odors While Protecting The Environment


GREEN CLEANING TRENDS November 2017
Survey Outlines Sustainable Cleaning Initiatives


HEALTH BENEFITS DRIVE GREEN CLEANING November 2017
Using Green Cleaning To Promote Occupant Health


DON’T DO WINDOWS? MAYBE IT’S TIME TO START September 2017
Diversifying Into Window Cleaning Services





A MATCH MADE IN JAN/SAN May 2017
Freetime: Children Of Jan/san Industry Leaders Stahurski And Senour Tie The Knot
Marty Senour and Sarah Stahurski met in September 2011 at an industry open house


FROM THE EDITOR March 2017
Navigate The Global Cleaning Industry With SM’s Buyer’s Guide
Distributors need to be able to connect with suppliers both old and new

FROM THE EDITOR’S DESK February 2017
Attracting Millennials To The Cleaning Industry
It’s no secret that the cleaning industry is aging, so building service contractors have no choice but to tap into Millennials


A HAUNTING IN IOWA February 2017
Freetime: Mike Ossian, Ossian Inc., Produces Indie Horror Films Starring His Wife
Mike Ossian, Director of operations for Ossian, Inc., a Davenport, Iowa-based ice melt manufacturer, wants to make you scream



IT’S EASY TO ADD WINDOW CLEANING September 2016
Down And Dirty: Diversify Services With Professional Window Cleaning








STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


THE STRATEGIC SELL: TRAINING IS A NECESSITY October 2015
Providing The Janitorial Industry With Professional Development Opportunities



CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums



ENGINEERED WATER RE-ENGINEERED September 2015
Cleaning Industry Embraces Activated Water





ISSA/INTERCLEAN RETURNS TO SIN CITY August 2015
Cleaning Industry Members Hit The Strip For ISSA/INTERCLEAN 2015


DISTRIBUTOR CHOICE AWARDS TOP 40 June 2015
Jan/San Distributors Vote On The Cleaning Industry's Best Products


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
What Is Quat Binding And Why It Must Be Prevented


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
Tips To Preventing Quat Absorption


2015 REPORT ON THE BUILDING SERVICE CONTRACTOR MARKET April 2015
Survey: Cleaning Industry Purchasing And Growth Benchmarks - Member Content




WINDOW BLINDS CLEANING CAN SEPARATE BSCS FROM THE COMPETITION February 2015
Demand Is High For Window Treatment Cleaning





INDUSTRIAL SOAPS SHOULD BE HARDWORKING, BUT GENTLE ON HANDS February 2015
The Right Industrial Soap Can Keep Employees Happy



SCHOOLS BENEFIT FROM BACKPACKS November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Benefits to Using Backpack Vacuums







IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums



IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers






BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


COVER STORY: ROOKIE SUCCESS April 2014
Meet Coastal Chemical & Paper's Young Owner


COVER STORY: ROOKIE SUCCESS April 2014
From Field Dreams To Jan/San Supply


COVER STORY: ROOKIE SUCCESS April 2014
Coastal Chemical Outgrows Garage


COVER STORY: ROOKIE SUCCESS April 2014
Turning Employees Into Family


COVER STORY: ROOKIE SUCCESS April 2014
Capturing The Break Room Business


COVER STORY: ROOKIE SUCCESS April 2014
Making Coastal Chemical A Homerun


VACUUMS: FINDING A PERFECT MATCH April 2014
Upright Vacuums Boost Indoor Air Quality


RENT VS. OWNING April 2014
Why It's Important To Use Floor Mats


RENT VS. OWNING April 2014
Rewards Of Renting Floor Mats



IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization



UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products



UPCLOSE: HEAVY METAL October 2013
Sell Safety With Disposable Industrial Towels



MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Avoid Going Overboard With Odor Control



BOOK CLUB: STRENGTHSFINDER 2.0 August 2013
Discover Your Five Strengths With StrengthsFinder 2.0



UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Reduce Injuries and Labor Costs With Building Floor Mats



ONE MAN VS. THE UNION August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers





SOAP SELLING POINTS June 2013
Price Matters In Commercial Hand Soap Sales


BSC PROFILE: CLEANING TAKES CENTER STAGE June 2013
Major Commercial Cleaning Services Nashville’s Premier Facilities
Robert Stewart's professional journey has taken him from Music Row to owning one of Tennessee's most successful cleaning firms



THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Care Starts With Vacuuming







PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
New Tests Measure Floor Traction












October 2012
Selling Low VOC Cleaning Products
When end users want green chemicals, distributors should suggest low VOC cleaning products



April 2012
Pairing Day Cleaning With Team Cleaning Proves Effective
Illinois Central College facility executives are reaping the rewards of team cleaning during the day


April 2012
Reduced Vacuuming Impacts IAQ
Cutting vacuuming frequencies will adversely affect the health of building occupants




April 2012
Freetime: OJ Howell, ProSTAR Industries
This jan/san distributor lives off the land with a self-sustaining lifestyle, which includes raising 40 chickens

April 2012
The Brady Bundle: Jan/San and Laundry
By adding a commercial laundry division to its already-extensive jan/san business, Brady Industries has truly become a one-stop shop in Nevada






January 2012
Industrial Soap Sales Strategies
On-site testing is essential for selling industrial soap


January 2012
2011 Sales Leaders: Diamond in the Rough
Lindy Hebert, Sanitary Supply Co., Beaumont, Texas








MANUFACTURER FORUM September 2011
Vacuums Role In Improving Indoor Air Quality
In this article, industry manufacturers answer common questions asked by building service contractors







FEATURES April 2011
Clearing The Air
The role the custodial operation plays in bettering indoor air quality

INDOOR AIR QUALITY April 2011
Curbing Asthma In Schools
Distributors can help janitors improve indoor air quality in schools, which will keep kids in the classroom



UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?




NEWSBRIEFS November 2008
BSC First To Earn Hiring Certification


UP CLOSE June 2008
Soaps: The Crossover Appeal To Multiple Markets
Certain features make specific soaps desirable for more than one business sector

MARKET PULSE May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower


FEATURE April 2008
Greening Your Cleaning
Environmentally friendly products and practices offer a breath of fresh air for housekeeping managers




FREETIME August 2007
The Long Road Ahead


OPERATIONSLOG: INDOOR AIR QUALITY August 2007
Improving IAQ Takes Education And Investment
Think of a building as an ecosystem that is impacted by many different components



FACE OF THE INDUSTRY May 2007
CIMS: A Value Added Program


MARKET PULSE: CARPET CARE April 2007
Vacuum Cleaners' Role In Cleaning For Health
Choosing the right vacuum cleaner can help rid a facility of indoor air pollutants. Distributors provide insight on everyday maintenance methods that will improve vacuum performance


OPERATIONSLOG: EXTERIOR CARE March 2007
Q&A With Graffiti, Grounds Care And Window-Cleaning Experts



February 2007
Setting the Standard
Porter Industries challenges the cleaning marketplace by earning LEED-EB certification



FEATURE December 2006
2007: History Repeating Itself?
As distributors close the books on 2006, their focus will shift to the coming year. What changes, if any, loom on the horizon? We spoke with jan/san insiders to find out what issues are likely to continue to define the industry in 2007.

EDITOR’S NOTE December 2006
Jan/San Education Is A Two-Way Street


GREENGUIDE November 2006
Green-Dusting Methods Mean Better IAQ
Removing contaminants at entryways cuts subsequent dusting and vacuuming in half




OPERATIONSLOG: MATTING September 2006
Prevent Dirt By Building Better Matting Systems
Most people do not wipe their feet, so mats need to be extra long to enable enough walk surface to remove maximum soil



NEWSBRIEFS February 2006
ISSA Drafts Quality Standard



INDUSTRY OUTLOOK January 2006
2006 Cleaning Industry Forecast:Mostly Sunny
For the first time in a long time, contractors are optimistic about their business prospects for the new year



INDUSTRY PROFILE August 2005
Cleaning In Las Vegas: Against The Odds
Owning a successful cleaning business in Las Vegas is no sure bet

COVER STORY May 2004
My Biggest Mistake
BSC screw-ups: What went wrong, lessons learned

WINDOW CLEANING March 2004
Window Cleaning: Lofty Ambitions
Professional training certification and recognized standards: window cleaners have come a long way in three years

OPERATIONS LOG March 2004
When Reaching Up High, Safety Starts Down Below
Window Safety

INDUSTRY PROFILE February 2004
A Meaningful Mission
Going inside NISH and the JWOD program

BSC SURVEY January 2004
Ear To The Ground
We're listening to what BSCs are saying about their hopes and challenges in the coming year