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INDUSTRY AWARD RECOGNITION November 2024
Berger Facility Solutions Makes a Splash as New BSCAI Member


INDUSTRY AWARD RECOGNITION November 2024
Sally Schopmeyer Sets Award-winning Standard for Mentorship


INDUSTRY AWARD RECOGNITION November 2024
Cesar Chapiama Named as Building Service Employee of the Year


MORE THAN A TREND November 2024
Selling Customers on Robotic Floor Equipment


FACES OF THE FRONTLINE November 2024
Shuntina Burton-Evans: 4M Building Services


FREETIME: TAKING TO THE TRAIL, SEARCHING FOR BIGFOOT November 2024
Midlab, ISSA President Hits the Trail in Search of Bigfoot


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Redefine Hospitality by Recognizing Housekeepers


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Innovating Hotel Housekeeping


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hawaii Hotel Praises Culture for Staff Retention


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hotel Facility Execs Praise Talent and Sustainability




PLANNING AND PREPARATION November 2024
Choosing and Using the Right Chemicals


PLANNING AND PREPARATION November 2024
How Cleaning Teams Prepare for the Next Infectious Outbreak


ENCOURAGING ERGONOMICS November 2024
Promoting Ergonomic Restroom Tools in Facilities


ENCOURAGING ERGONOMICS November 2024
Bottom-Line Benefits of Ergonomic Restroom Equipment


FROM THE EDITOR November 2024
What the Return-to-Office Trend Means for BSCs





THE STRATEGIC SELL: A HIGH-PERFORMING SALES PROCESS BLUEPRINT November 2024
5 Factors of a Differentiated Sales Process




FROM THE EDITOR: LEADERSHIP LESSONS LEARNED November 2024
How Strong Leaders Can Continue to Improve


LEADERSHIP: CONNECTING TEAMS WITH CONCEPTUALIZATION November 2024
Strengthen Departments by Conceptualizing Goals


FLOOR CARE FORECAST October 2024
Technology Steps In


THE STRATEGIC SELL: THE AI REVOLUTION IN SALES October 2024
How to Leverage AI in Distributor Sales


FLOOR CARE FORECAST October 2024
Cleaning Solutions for Evolving Flooring Types


THE CLEANING CART EVOLUTION October 2024
Selecting Cleaning Carts Based on Facility Type


THE CLEANING CART EVOLUTION October 2024
Innovation Drives Cleaning Cart Sales



BACK IN SIN CITY   October 2024
What to Expect at ISSA Show North America 2024 




DIRTY PLACES, SMELLY SPACES October 2024
Identifying and Eliminating Odor Sources



DIRTY PLACES, SMELLY SPACES October 2024
Preventing Facility Odors During Winter











FROM THE EDITOR October 2024
Nurturing Your Network



FOLLOW THE RULES September 2024
Reinforcing Chemical Safety Importance


FROM THE EDITOR: MANAGING WORKPLACE STRESS October 2024
Contributing to a Healthy Workplace Atmosphere






THE STRATEGIC SELL: ESSENTIAL PIPELINE METRICS September 2024
5 Strategies to Improve Distributor Sales Pipelines






THE SECRET TO SUCCESS August 2024
Facilities Maximize ROI with Help from Buying Groups






FACES OF THE FRONTLINE August 2024
Faces of the Frontline Honors Roxana Escobar




LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness


WEATHERING THE STORM August 2024
Selecting the Right Ice Melt Products










THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 









FROM THE EDITOR: THE ELEVATOR PITCH August 2024
What's Your Elevator Pitch?






















LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities





HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Why Maturity Models Make Sense for Educational Settings


HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Making Health and Sustainability a Priority





FROM THE EDITOR: GLOBAL FOOTPRINTS June 2024
Europe’s Influence on U.S. Sustainability











THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 














BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
How Fine-tuning Cart Organization Pays Dividends



BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
Cleaning Cart Improvement Tips for BSCs









FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors












FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People









BREAKING THROUGH THE BACKACHE April 2024
Evaluating the Evolution of Ergonomic Equipment











HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup



HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges


FROM THE EDITOR: LIVE AND IN-PERSON April 2024
Benefits of Networking in the Cleaning Industry










FACES OF THE FRONTLINE March 2024
Faces of the Frontline Honors TJ Knapp












FROM THE EDITOR: TACKLING TURNOVER March 2024
Report Evaluates Industry Turnover

























SETTING THE STANDARD February 2024
Protocols Pivotal to Successful Infection Control






HEALTHY SCHOOLS: ALL TOGETHER NOW February 2024
Lessons Learned from Developing an Integrated IAQ Strategy in Schools







THE STRATEGIC SELL: UNLEASHING SALES SUCCESS IN 2024   February 2024
How to Address the 3 Most Common Sales Challenges 






TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  







BSCAI MEMBER NEWS January 2024
BSCAI Conference a Big Winner in Vegas 




FROM THE EDITOR: February 2024
Discussing Key Traits of Successful Leaders











A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance




A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning



FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning





















12/29/2023
Happy New Year!





12/25/2023
Happy Holidays!














IN THE FIELD: FLOORED!  November 2023
Training and Tools Make Tackling Tough Jobs Easier


THE STRATEGIC SELL: UNVEILING THE KEYS TO SALES PERFORMANCE November 2023
How to Identify Causes Behind Underachieving Salespeople


IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer


FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance








BE AN ELITE BSC November 2023
Lessons Learned from Leading During Covid











FROM THE EDITOR: THE BENEFITS OF GIVING November 2023
How Giving Back Benefits Communities and BSCs Alike










GUIDELINES TO SAFETY November 2023
Hazcom Training and Policies Surrounding SDSs












STACKING UP SALARIES November 2023
How Money Matters to Managers







HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights




MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 





FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work




ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 









BSCAI RECONVENES IN VEGAS  October 2023
What to Expect at BSCAI’s Contracting Success Conference  





ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023


REFOCUSING ON THE RESTROOM October 2023
Common Restroom Cleaning Oversights



FROM THE EDITOR: SHELVING STRATEGIES October 2023
Reconsidering Warehouse Shelving Strategies



FREETIME: PITMASTER IMPARTS SMOKE, FLAVOR AND LIFE LESSONS October 2023
How Feeding Friends and Family Nourishes the Soul











MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion






CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023









LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed



















80TH ANNIVERSARY COVERAGE September 2023
Events in the 1990s that Shaped the Jan/San Industry



































MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures

























BUILDING BETTER TRAINING August 2023
9 Steps to Better Distributor Training Programs





2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives






THE STRATEGIC SELL: UNLOCKING SUCCESS August 2023
A Game-Changing New Method for Hiring Salespeople





















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs







THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
How AI Can Impact BSC Operations






FROM THE EDITOR: KEEPING AN OPEN MIND ON AI  July 2023
How BSCs Should Approach AI
























STOP RESTROOM POLLUTION April 2023
5 Adjustments Cleaning Pros Make To Improve Restrooms



FREETIME: SHARING GOOD HEALTH AND POSITIVE CHANGE June 2023
von Drehle Staffer's Compassion and Kindness Drives Kidney Donation





























HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments




IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes





IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Tackling Cleaning Concerns Before Schools Welcome Students





SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 























IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services




MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles


IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart





FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs




















































































STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong




























CLEANING IN FOCUS 2023 February 2023
A Look Ahead at the Cleaning Industry































FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up






READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment





FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 






STRATEGIC SELL: FIVE HABITS OF HIGHLY EFFECTIVE SALESPEOPLE  February 2023
Expert Shares 5 Habits of Effective Salespeople 





HEALTHY SCHOOLS: MAINTAINING A WORK FORCE February 2023
3 Keys to Training, Sustaining and Retaining Workers 




BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break







MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  


CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023






FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023




CLEANING OPERATIONNS: WINTER CARE September 2006
Ice Melt Do's and Don'ts
Manufacturers outline the five most common mistakes end-users make and give advice on how to do it right








RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards



RECOGNIZING STANDOUT BSC'S November 2022
Celebrating Building Service Contractor CLEAN Award Winners









USING TECHNOLOGY TO CLEAN SMARTER November 2022
Hot Desking and More Mobile Solutions


MECHANICAL FLEETS OPTIMIZE FLOOR CARE CAPABILITY November 2022
Training and Budgeting for Maximum Impact











FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Ben Knight



FREETIME: TACKLING FOOTBALL AND FAMILY November 2022
Finding Time to Give Back


BE AN ELITE BSC: ACTING ON LEAD MEASURES November 2022
Cleaning Contractors Maximize Business Potential with Metrics









ADAPTING TO A CHANGING WORKPLACE November 2022
BSC Tips For Efficient Cleaning After Facility Changes


ADAPTING TO A CHANGING WORKPLACE November 2022
How Redesigned Offices Affect Cleaning Demands




FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Joyce Close, ServiceMaster















LEARNING FROM A SELF-ASSESSMENT November 2022
Tool Helps Assess School Facilities Management Strategies











FROM THE EDITOR November 2022
The Cost to Compete















THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same





FACILITY FOCUS: GAINING TRACTION September 2022
All-In-One Sink System Keeps Floors and Customers Safe










FACES OF THE FRONTLINE September 2022
Faces of the Frontline Honors Gina Luna, System1, Inc.









MANAGEMENT: THE CLEANING NEVER STOPS September 2022
Cleaning Managers Capitalize on Peer-to-Peer Networking









RETURN TO THE WINDY CITY September 2022
A BSC's Guide to BSCAI's Contracting Success 2022








RECONNECTING IN CHICAGO September 2022
Keynote Speakers, Awards for ISSA Show North America 2022








FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?












BE AN ELITE BSC: MANAGING EXPECTATIONS AND ASPIRATIONS August 2022
Setting Business Expectations and Managing Reality



RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022


RECONNECTING IN CHICAGO September 2022
BSCs Benefit from Education and Awards at ISSA 2022




RECONNECTING IN CHICAGO September 2022
A BSC's Guide to ISSA North America




FROM THE EDITOR: DIVING INTO DATA August 2022
Using Data to Make Strong Decisions











FACES OF THE FRONTLINE August 2022
Faces of the Frontline Honors Holly Roberts, Team MJV


DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
What Types of Content Boost Brands?


DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
Tips for Successful Social Marketing Campaigns



























8/22/2022
BOMI Names New CEO








MANAGEMENT: THE 4 S'S OF CLEANING August 2022
4 Tips for Evaluating Cleaning Processes and Training Needs







































POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted














LIGHT AT THE END OF THE TUNNEL June 2022
2022 BSC Market Report Shows Promising Industry Trends


SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations




EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier


EXTERIOR MAINTENANCE June 2022
5 Ways Cleaning Can Make a Strong Impression


ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening







MANAGEMENT: THE MORE YOU KNOW June 2022
The Perils of Hoarding Knowledge in Cleaning Operations









FLOOR EQUIPMENT June 2022
Choosing the Mop to Meet Your Needs



















SHARING STRATEGIES FOR SUCCESS April 2022
Tackle Recruiting and Retention Challenges Head-On




SHARING STRATEGIES FOR SUCCESS April 2022
Successful BSC Shares Cleaning Business Tips




BUILDING A FOUNDATION April 2022
BSC Lays a Foundation for Long-Term Success











BUILDING YOUR DIGITAL PRESENCE April 2022
Tips Distributors Can Use to Drive Website Traffic






STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design



















IN THE FIELD: CARPET CARE April 2022
Best Vacuum Types for Daytime Cleaning
Vacuum Selection Minimizes Daytime Cleaning Disruptions











FACES OF THE FRONTLINE April 2022
Faces Of The Frontline Honors Earline Tongue





















THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
How To Market Your Safety Program To Employees





DOOBIN TAKES THE LEAD February 2022
BSCAI President Nathalie Doobin Shares 2022 Plans





ROADMAP TO HIRING February 2022
New Methods To Simplify Job Applications


ROADMAP TO HIRING February 2022
How To Hire A Diverse Staff


BE AN ELITE BSC February 2022
3 Steps For Improving Workload Management












BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Employee Recognition Improves Retention












HELP WANTED February 2022
5 Steps To Hiring And Retaining Talent


HELP WANTED February 2022
How To Improve Job Postings


HELP WANTED February 2022
Employee Flexibility Key To Retention




















IMPACTING THE INDUSTRY November 2021
Standout Industry Individuals, Additional Winners






























BE AN ELITE BSC October 2021
Be Smart About Forgiven PPP Funds


BSCAI WINS BIG IN VEGAS October 2021
BSCAI Event Highlights Networking Opportunities





A CLEAN SWEEP FOR SIN CITY October 2021
ISSA Highlights Big Draws For Vegas Show


MANAGEMENT COLUMN October 2021
7 Characteristics Of Top Managers



FROM THE EDITOR: ON THE ROAD AGAIN October 2021
Reconnecting At ISSA Show North America





THE ROAD TO SMARTER SELLING September 2021
Tips To Create Sales Opportunities And Being Flexible







































































FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz


June 2021
More Than Just Cleaning Staff
http://tpadmin.tradepress.com/articleedit.asp?site=cl&articleid=27202&turnoff=on#









CASE STUDY June 2021
Delivering A Superior Clean









FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits







































THIS TEAM HAS A CRISIS CAPTAIN IN JILL DAVIE April 2021
Simplifying Cleaning Schedules


A SIMPLE TELEMARKETING SCRIPT April 2021
What To Say When Cold Calling Customers






TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?





FILLING THAT EMPTY SEAT April 2021
What Gen Z And Millennial Workers Want


FILLING THAT EMPTY SEAT April 2021
Use Personality And Skills Tests When Hiring


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Battery Vs. Corded Vacuums


FACES OF THE FRONTLINE April 2021
4M Building Solutions' Hernan Segura Honored




PREVENT THE HAZARD April 2021
Risk Assessment Plans, Signage Improve Safety




ROLLING WITH THE PUNCHES April 2021
Boosting Morale Amid Pandemic Stress










FACES OF THE FRONTLINE April 2021
Faces of the Frontline Honors Eugene Brockman








MANAGEMENT COLUMN: PAVING THE PATH FORWARD April 2021
It's Time To Reconsider Team Cleaning







































QUALITY FLOOR CARE PROGRAMS PREVENT GERMS, PROMOTE HEALTH February 2021
Certified Products Prevent Greenwashing










FACES OF THE FRONTLINE February 2021
Jacqueline Roberts Excels Through Consistency












A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen


TEAM APPROACH February 2021
Keep It Simple When Disinfecting


































PRIVATE LABEL November 2020
Six Package Design Trends For 2021








LEAD MEASURES ALL BSCS SHOULD BE TRACKING November 2020
Methods To Evaluate BSC Performance













FREETIME November 2020
Happy Stetsgiving And Merry Stetsmas


CELEBRATING SERVICE November 2020
BSCAI Names Industry Award Winners



BE SURE TO JOIN BSCAI FOR OUR 2021 EVENTS November 2020
CEO Seminar, Management Conference Near


ADDING VALUE WITH VACUUM SERVICES November 2020
Marketing Post-Purchase Services Pays Dividends





12/10/2020
Ecocleen Names CFO







FACES OF THE FRONTLINE November 2020
Raul Borja, Bee Line Support



GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern


SAVE THE DATE FOR BSCAI'S 2021 CEO SEMINAR October 2020
BSCAI CEO Seminar Slated For Hawaii In January




FACES OF THE FRONTLINE November 2020
Tammy Davis Takes Charge On Cleaning Innovation








THANK YOU FOR JOINING US AT CONTRACTING SUCCESS+ November 2020
BSCAI Contracting Success+ Provided Key Networking Opportunities












FACES OF THE FRONTLINE October 2020
Maria Marquez Latest Face Of The Frontline






KEEPING BUSY October 2020
ISSA President Makes Time For Fitness














BALANCING FRAGRANCE October 2020
Finding That Clean Scent


UNDERSTANDING YOUR SALES FORCE October 2020
More Than A Sales Process Is Needed







FACES OF THE FRONTLINE October 2020
James Benge Embraces Off-The-Job Contributions












SUPPORTING FOODSERVICE CUSTOMERS September 2020
Packaging, Supply Strategy Key To Foodservice Success


SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands





CUSTOMERS COME FIRST September 2020
Customer Growth Takes Distributor Global












9/21/2020
Dow Hires New SVP












PURSANT REPORT HIGHLIGHT MARKET TRENDS August 2020
Impact Of The Health Crisis On Mergers & Acquisitions







REGISTER FOR VIRTUAL CONTRACTING SUCCESS+ CONFERENCE August 2020
BSCAI Conference Goes Virtual






HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Social Media Drives Web Traffic




























THE FUTURE LOOKS BRIGHT June 2020
2020 Building Service Contractor Market Report


MANAGING MARIJUANA ODORS June 2020
Overlooked Odor Sources






INTRODUCING THE WINNERS June 2020
Cleaning Equipment And Accessories Winners










THE NEW NETWORKING June 2020
Reconnecting At The Virtual Cleaning Summit







STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages



















TIME, ATTENDANCE SOLUTION IMPROVES LABOR COMPLIANCE April 2020
Labor Management System Helps BSC Save



EXECUTIVE INSIGHTS: MICHAEL HERBST, DKI April 2020
BSC, Commercial Property Restoration Industries Similar







BENEFITS OF ONBOARD MOPS April 2020
Onboard Mops Add Convenience, Reduce Injury













FROM THE EDITOR April 2020
Industry Finally Seen For What It Is


































CARING FOR THE KIDS February 2020
Jan/San Employee Combats Child Maltreatment







2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves



FACES OF THE FRONTLINE February 2020
Sam Mills Exudes Leadership Beyond The Job










WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines





















































AWARDING SERVICE November 2019
The People Who Received BSCAI’s Highest Honors


GOOGLE GOES WITH GREEN CLEANING November 2019
How Google Embraces Zero Waste







A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning And Disinfecting Must Be Done In Two Steps


READY, SET, SELL! November 2019
How To Speed Up Sales Performance








HAND DRYER MUST-HAVES November 2019
Some Desire Hand Dryers With HEPA Filters





AVOIDING RESTROOM TROUBLES November 2019
Top Restroom Cleaning Challenges


AVOIDING RESTROOM TROUBLES November 2019
Eliminating Restroom Odors


REDUCING WORKER INJURIES November 2019
Promoting Workplace Safety









HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys







SHOWCASES, SEMINARS AND SLOTS October 2019
Getting To Know The ISSA Show Speakers






BENEFITS OF ERGONOMICS October 2019
Training Emphasizes Mopping Ergonomics














PULLING THE PLUG October 2019
The Benefit Of Cordless Backpacks













SHOWCASES, SEMINARS AND SLOTS October 2019
Highlighting ISSA 2019 Keynote Addresses











10/9/2019





WHICH REP FOR THE JOB? September 2019
To Go With An Inside Or Outside Sales Rep


WHICH REP FOR THE JOB? September 2019
Who Needs Outside Sales Reps








DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
Alternatives To Disinfecting Soft Surfaces




INITIAL SUCCESS REQUIRES ADAPATATION August 2019
Book Helps Make More Successful Leaders






SECURE STRONG HIRES September 2019
Benefits Of Changing Hiring Strategies


SECURE STRONG HIRES September 2019
Promoting Employee Benefits To Potential Hires







OVERCOMING HURDLES September 2019
Management Advice On Cleaning Struggles




WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives










FACES OF THE FRONTLINE August 2019
California Janitor Creates A Safe Work Environment


SUPPLYING THE CORRECT ICE MELT August 2019
The Science Of Selling Ice Melt


SUPPLYING THE CORRECT ICE MELT August 2019
Developing A Diversified Salt Portfolio


SUPPLYING THE CORRECT ICE MELT August 2019
Sell On More Than Price






8/23/2019
4M Adds To Staff






8/20/2019
Zep Names New CEO





COMPETING WITH AMAZON August 2019
Doing Business Against An E-Commerce Giant































END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use

















TACKLING TENACIOUS HAIS June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS June 2019
Disinfecting Processes That Reduce HAIs


SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom




EDITOR'S NOTE: RECRUITING? GOOD LUCK June 2019
Cleaning Managers Struggle To Fill Departmental Vacancies







CATCHING GHOST EMPLOYEES April 2019
A Form Of Payroll Fraud That Is Frightening


FACES OF THE FRONTLINE April 2019
Chicago Janitor Keeps Coworkers, Customers Happy



KNOW THE REASONS BEHIND YOUR ACTIONS April 2019
Gain Leadership Skills By Asking "Why?"


VACUUM SUCCESS April 2019
Productivity Gains Of Backpack Vacuums


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment


NAVIGATING THE OCEAN OF INDOOR PLASTIC April 2019
How Departments Can Reduce Their Environmental Imprint






LEADERSHIP THROUGH THE LABRINTH April 2019
Buying Groups Help Distributors Win In Healthcare



ZEROING IN ON GERMS April 2019
Top Hiding Spots For Germs And Bacteria


ZEROING IN ON GERMS April 2019
Schools Tackle Germ Hotspots


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction



HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations



APPEALING TO CUSTOMERS February 2019
Why BSCs Should Embrace Sustainability


CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears



A HANDBOOK FOR THE CLEANING INDUSTRY February 2019
New Book Helps BSCs To Thrive



FACES OF THE FRONTLINE February 2019
Longtime Janitor Viewed As "Soldier On The Frontline"




ROBOTS ARE CHANGING DISTRIBUTORS' ROLES February 2019
Autonomous Cleaning Equipment Force Distributors To Consult More



BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy





GETTING THE MOST OUT OF SALES MANAGERS February 2019
Sales Training Vital To Success


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


RECRUITING GENERATION NEXT February 2019
What Millennials In The Workplace Desire



CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


TAKING CONTROL OF INFECTIONS February 2019
Identify Common Germs Found In Facilities


TAKING CONTROL OF INFECTIONS February 2019
Protection From Pathogens


TAKING CONTROL OF INFECTIONS February 2019
Life Span Of Germs And Cleaning Efficacy


BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE November 2018
Book Helps Improve Relationship With Coworkers


CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing


BRINGING VINYLS BACK November 2018
Jan/San Industry Vet Enjoying Successful Music Career


HOW BSCS CAN CREATE A SCALABLE MODEL November 2018
A Blueprint To Help Business Expand


SOFTWARE BUSTS GHOST EMPLOYEES AND EXPOSES TIME FRAUD November 2018
Technology Helps Avoid Labor Deceit


GREEN CLEANING: LOOK WHAT THE OCCUPANT DRAGGED IN November 2018
Identify And Combat Cleaning Challenges


BIG SHOES TO FILL November 2018
Start Leadership Succession Planning Today



PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite



THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


THE RIGHT MACHINE FOR THE JOB November 2018
Selecting The Best Vacuum For Distributors' Largest Markets


GIVING GERMS MORE ATTENTION November 2018
High-Touch Surfaces Need Improved Disinfecting


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


SERIOUS RACQUETBALL October 2018
Pro-Link Manager Has Major Game


PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment




BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce



TARIFFS' IMPACT ON DISTRIBUTORS October 2018
Taxes On Chinese Imports Could Affect Jan/San Industry


October 2018
ISSA Voices Concern


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line






WHY WATER WORKS September 2018
Cleaning Managers Embrace Engineered Water






BSCAI GOES BIG IN DALLAS September 2018
Conference Educates Building Service Contractors


NEW HOST CITY FOR ISSA SHOW September 2018
Speakers, Innovative Products Highlight ISSA Show North America




PREPARING FOR A DIGITAL AGE September 2018
Digital Tools To Have Large Impact On Distribution Business



TRACKING JANITOR PRODUCTIVITY WITH APPS August 2018
Exploring Evidence-Based Cleaning


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits


GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads


CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers


THE STRATEGIC SELL August 2018
B2B Trends Reshaping Inside Sales



SHOPPING FOR CARTS August 2018
Choosing The Right Cleaning Cart Or Caddy


SHOPPING FOR CARTS August 2018
Importance Of Organized Cleaning Carts



PRIORITIZING CLEANING OVER EVERYTHING ELSE August 2018
Dirty Schools Impact Student Performance




OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Techniques To Achieving Green Cleaning Buy-In


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Research That Supports Sustainability In Schools


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Communicating And Promoting Green Cleaning Initiatives







OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression



INNOVATION AWARD WINNERS July 2018
Robot Technology Garners High Praise At Interclean


CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry


BOOK CLUB June 2018
Life Lessons From The Janitor


CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance






ADAPT, MIGRATE OR DIE June 2018
Staffing Challenges Facing Cleaning Departments




CHOOSING FULL COVERAGE June 2018
Disinfect Hard-To-Reach Surfaces


CHOOSING FULL COVERAGE June 2018
Reduce Labor Costs With Electrostatic Cleaners











SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities




BE MORE THAN A CLICK AND A BOX April 2018
Buying Groups Help Distributors Compete Against E-Tailers



VACANCY DUE TO IMMIGRATION April 2018
Immigration Debate To Continue Through The Fall


EXPANDING YOUR BRANDING April 2018
Chemicals Offer Entry Into Private Labeling


FREETIME: THE LANTERN WHISPERER April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns








AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria







FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders




STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace



BE PREPARED February 2018
Training For Emergency Preparedness


BE PREPARED February 2018
Communication During An Emergency




MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Push For Free Feminine Hygiene Products


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Schools Pilot Free Tampon Program


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Facilities Benefit From Offering Feminine Products


TEAMING UP ON GREEN CLEANING November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING November 2017
Communicating Green Cleaning Initiatives


FROM THE EDITOR November 2017
Keeping Up With Industry Trends












BE DETERMINED TO PERSEVERE September 2017
Book Club: Improve Your ‘Grit’ And Determination




PREVENTING CART CONTAMINATION September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION September 2017
Customizing Custodial Carts



A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
How New Programs Impact Cleaning


REPLACING MOPS WITH MACHINES REDUCES CONTAMINATION August 2017
Case Study: Government Facilities Make Switch To Automated Equipment


EFFECTIVE AND EFFICIENT TIME MANAGEMENT August 2017
Book Club: Time Management For Executives






CAN-DO CANISTERS August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS August 2017
Caring For Canister Vacuums


TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

A NEW WAY OF THINKING June 2017
Book Club: The Value of Right-Brain Thinking For BSCs
This is a great book to read and process with your teammates, as it challenges conventional thinking

June 2017
Jan-Pro Discovers Backpack Vacuum Efficiency
When used properly, a backpack vacuum cleans two to three times faster than an upright

UTILIZING ATTENDANCE SOFTWARE TO AVOID OVERTIME April 2017
Case Study: Employee Time Tracking Software Helps BSC Service Baseball Park
BSC manages 50 employees at the Braves stadium with use of attendance software







EDUCATE AND ENGAGE April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE April 2017
Identifying Emerging Cleaning Leaders



THE YEAR AHEAD FOR BSCAI February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association




A HAUNTING IN IOWA February 2017
Freetime: Mike Ossian, Ossian Inc., Produces Indie Horror Films Starring His Wife
Mike Ossian, Director of operations for Ossian, Inc., a Davenport, Iowa-based ice melt manufacturer, wants to make you scream


A QUICK READ ON RELATIONSHIP BUILDING November 2016
Book Club: New Simon Sinek Book Teaches Teamwork
“Together Is Better” is a new way of communicating the inspirational about purposeful living and work

FIVE THOUSAND BIKES FOR CHRISTMAS November 2016
Freetime: Dave Wood, Nilfisk, Helps Launch Free Bikes For Kids
Some call Dave Wood the “bike whisperer”

AVOIDING COMMON CARPET CLEANING MISTAKES November 2016
Top Carpet Cleaning Mistakes For BSCs
There are plenty of things that can go wrong when it comes to carpet cleaning



TAKING THE VERTICAL APPROACH October 2016
The Strategic Sell: Understanding Vertical Markets In Jan/san


THE ADVANTAGES OF LINEN-LIKE NAPKINS OVER LINEN October 2016
Linen-like Napkins Offer Cost Savings, Branding Opportunities






TEACHING A CAT TO FETCH September 2016
The Strategic Sell: Focus Training On Motivated Workers



SHEP HYKEN, DAN HEATH HEADLINE KEYNOTE ADDRESSES September 2016
Shep Hyken, Dan Heath Headline Keynote Addresses




FLOOR CARE FOR ALL SEASONS September 2016
Mats Protect Floors Throughout The Year
Changing weather means continuous challenges. Programs that protect floors year-round

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Cleaning Tools With Productivity Gains


TEACHING GREEN September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN September 2016
Healthy Schools: Getting Buy-In From Staff



JANITORS NEED ERGONOMICS, NOT INJURIES August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools



CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners





DOWN AND DIRTY: SCHOOL SECURITY IS OF UTMOST IMPORTANCE June 2016
Consider Employee Background Screening When Staffing Schools


ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES June 2016
Staff Retention In Today’s Labor Market



THERE’S A CART FOR THAT June 2016
Customizing A Cleaning Cart


THERE’S A CART FOR THAT June 2016
Maximizing Space On Custodial Carts


THERE’S A CART FOR THAT June 2016
Cleaning Carts That Are Attractive And Functional


THERE’S A CART FOR THAT June 2016
Transitioning To New Carts



GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS May 2016
Promoting Student Health And Sustainable Cleaning


GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS May 2016
Measuring Green Cleaning Milestones


THE POWER OF PICKING May 2016
How Technology Is Changing Warehouse Picking



CLOSING THE DOOR ON ODORS May 2016
Controlling Restroom Odors From Inside The Stall


CLOSING THE DOOR ON ODORS May 2016
Tackling Odor Issues In Women’s Restrooms


CLOSING THE DOOR ON ODORS May 2016
Odor Control Techniques For Men’s Restrooms



CASE STUDY: HIGH-PERFORMANCE GREEN CLEANING WITH ENGINEERED WATER April 2016
PathoSans Delivers Engineered Water To Park City, Utah






FIRST AID KITS HAVE NEW REQUIREMENTS February 2016
Know The New First Aid Kit Standards



BREAKING BAD HABITS February 2016
Management Tips To Get Departments Out Of A Rut






STRAPPING ON SAVINGS February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Properly Fitting A Backpack Vacuum




BUILDING A STRONG NETWORK November 2015
Education Available Through ISSA


BUILDING A STRONG NETWORK November 2015
Networking Opportunities At IEHA


BUILDING A STRONG NETWORK November 2015
APPA Helps Managers Set Goals


BUILDING A STRONG NETWORK November 2015
AHE Provides Networking And Education Options



ARE YOU READY FOR A CRISIS? November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? November 2015
Developing An Emergency Evacuation Plan





MADE-TO-ORDER MATS September 2015
Custom Walk-off Mats Offer Countless Possibilities


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Preventing Hospital Acquired Infections And Readmissions Fines


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Products That Protect Against HAIs


CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums


IDEAS FOR GREEN CLEANING October 2015
Greening Pest Control Processes




CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Factors To Consider Before Purchasing Cleaning Carts


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Special Features Of Custodial Carts Increase Efficiencies


LEAD DON'T FOLLOW June 2015
How To Make Your Business Stand Out



SAY GOODBYE TO DEAD STOCK May 2015
Tips For Moving And Avoiding Dead Stock





BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting





INDUSTRIAL SOAPS SHOULD BE HARDWORKING, BUT GENTLE ON HANDS February 2015
The Right Industrial Soap Can Keep Employees Happy




THE STRATEGIC SELL: STRATEGIZE YOUR SALES TACTICS February 2015
Every Set Of Jan/San Sales Goals Needs A Marketing Plan






PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Benefits to Using Backpack Vacuums


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement




10 COMMONLY RECOGNIZED DISCIPLINARY OFFENSES October 2014
Common Workplace Violations





BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 October 2014
Learn Best Practices By Networking With Custodial Executives


BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 October 2014
Benefits Of Attending ISSA/INTERCLEAN






TAKE THE STAIRS TO SUCCESS August 2014
Take The Stairs By Rory Vaden Is A Worthwhile Read


STUDYING THE SCHOOL MARKET August 2014
BSCs Want To Provide School Cleaning Services




PREVENTING THE OFFICE OUTBREAK August 2014
Cleaning Can Reduce Absenteeism In The Workplace








IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Proper Maintenance Of Backpack Vacuums



DEVELOP THE WEAK AND USE THE STRONG August 2014
Assess And Streamline Your Department



GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department


STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Daily Tasks Required For Restroom Cleaning
Identify a simplified approach to workloading restrooms for daily cleaning

STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Tips To Developing Restroom Cleaning Times


STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Improve Restroom Cleaning Productivity


PUSHING CLEANING CARTS FORWARD August 2014
Trends Toward Security And Construction Of Cleaning Carts



CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way


IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens



TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


TEACHING GERM WARFARE June 2014
Explanation Of The Five Levels Of Clean
Surfaces custodians should focus on in an effort to reduce the spread of infection

TEACHING GERM WARFARE June 2014
Chemicals And Equipment That Fight Infections
Surfaces custodians should focus on in an effort to reduce the spread of infection

PREVENTATIVE MAINTENANCE June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

THE SMELL OF SUCCESS June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS June 2014
Common Scents And How To Fight Odors


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes


WHEN THE GOING GETS TOUGH June 2014
Workloading And Productivity From Products


WHEN THE GOING GETS TOUGH June 2014
Custodial Workloading Does More With Less



WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats



BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods



CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


IS YOUR COMPANY AN OPEN BOOK? May 2014
Open Book Management Can Improve Sales Reps' Behavior


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws





PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


FOUR HIRING MISTAKES TO AVOID April 2014
Four Job Interview Mistakes Employers Commonly Make


LABOR AND THE LAW April 2014
Employer Obligations For Health Laws


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


VACUUMS: FINDING A PERFECT MATCH April 2014
Backpack Vacuums That Improve Productivity


NEVER FORGET TO RESTOCK RESTROOM DISPENSERS AGAIN April 2014
Restroom Dispenser Restocking Tips




BOOK CLUB: ADVICE FROM UNEXPECTED PLACES February 2014
Recommended Reading: Lead For God's Sake


IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


HE’D RATHER BE (ICE) FISHING February 2014
Freetime: Jerry Gibbs, Nilfisk-Advance


DELEGATE WITHOUT DISCOURAGING April 2014
Delegating Sales Tasks As A Branch Manager


LEARN BIG IDEAS IN THE BIG APPLE February 2014
WFBSC 2014 Congress Comes To New York




UPCLOSE: RIDE ALONG February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Getting Drivers On Board With Customer Service Training


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


A SYSTEM FOR SUCCESS February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS February 2014
Mopping Systems Create Cleaning Efficiencies




CLEANING UP BLOOD IS NOT THE SAME AS A TYPICAL SPILL February 2014
How To Clean Blood


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Cloth Vs. Disposable Towels


CHOOSE THE CARROT OVER THE STICK February 2014
Use Sales Goals To Reward, Not Punish, Sales Reps




UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION November 2013
SEO Is Changing With Hummingbird Speed



IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Prevent Grout Cleaning Mistakes


SUSTAINABILITY: LEED V4 November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite




WALK OFF WINNER October 2013
Minimize Dirt with Walk-Off Matting


WALK OFF WINNER October 2013
Routine Cleaning Of Walk-Off Matting


UPCLOSE: DECODING DUST MOPS October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


BOOK CLUB: THE GREAT GAME OF BUSINESS October 2013
Run An Open-Book Business


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Odor Control Tips For Smelly Kitchen Drains and Waste Receptacles


BUYING GROUPS: MEMBER BENEFITS October 2013
Expand Your Reach With A Jan/San Group Purchase Organization




MARKETING: BE SOCIAL September 2013
Do You Have A Social Media Team?


MARKETING: BE SOCIAL September 2013
Grow Your Company With LinkedIn Groups


MARKETING: BE SOCIAL September 2013
Using B2B Social Media Marketing To Build Your Brand


MARKETING: BE SOCIAL September 2013
#Networking On Twitter


MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
America Has A Hand Hygiene Problem




GHS COUNTDOWN September 2013
Learning The GHS Glossary





UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


SALES COLUMN September 2013
Trivial Tasks Distract Salespeople



CHARITY RIDER September 2013
Freetime: Jeff Lannon, Pro-Link


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Disinfecting For Health


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies



SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
U.S. Green Building Council Updates LEED Cleaning Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Stricter Requirements for LEED Credits


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
LEED Eligible Equipment And More


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Distributors Important Role in LEED v4 Certification


WATCH OUT FOR WARNING SIGNS August 2013
The 'Right To Know' About Chemical Hazards








UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Stop Dirt At The Door With Exterior Floor Mats



ONE MAN VS. THE UNION August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'



LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


STRENGTH IN NUMBERS August 2013
Cutbacks at Chicago Public Schools


LEFT OUT IN THE COLD August 2013
Standards For Green Ice Melt Are Lacking



REALITY CHECK September 2013
Do You Set Realistic Sales Goals?


REALITY CHECK September 2013
High Sales Expectations Have a Hidden Cost




IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE June 2013
Reduce Injuries With Ergonomic Mops



IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’



DO NOT LET EXPERIENCED SALES REPS RESIST CHANGE August 2013
Experienced Sales People Resist Change


BUNDLING YOUR BRAND June 2013
Marketing Private Label Lines









HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
High Concentration Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Preventing Employee Theft Of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Understanding Proper Dilution of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Gauging The Safety of Preportioned Chemical Packets



SPENDING YOUR SALES TIME WISELY June 2013
Spending Your Time Wisely On High-Potential Sales Accounts









HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Tailoring Infection Control Programs to the Market



TAKE A SHORTCUT TO SUCCESS April 2013
BSC Book Review: Shortcut To Prosperity




STRIP AND RECOAT FLOORS LESS OFTEN April 2013
BSC's Ramp Up Floor Maintenance Programs





EASY RESTAURANT CLEANING May 2013
The Cleaning Power of Wet Wipes


WHEN SHOULD SALES MANAGERS GO ON FIELD VISITS? May 2013
Sales Managers Need To Make In-Person Sales Calls, Too






TRACKING TRENDS WITH ERP May 2013
Tapping into ERP Intelligence












THE SOCIAL NETWORK April 2013
BSCs Tap Into Social Media to Attract Talent




THE SOCIAL NETWORK April 2013
Social Profiling



COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
With Improved Technology Hand Dryers Capture New Markets




WARNING SIGNS April 2013
OSHA HazCom Rules are Changing



WARNING SIGNS April 2013
Learning the GHS language






PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
OSHA Floor Audits Require a 'Qualified Person'


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Certified Distributors Can Provide Walkway Audits

















February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs


February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs


February 2013
Embracing Service Tracking Software Takes Time
Employees must be trained and comfortable with the technology

February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit



February 2013
Six Tips For Developing A Sales Superstar
There is no cut-and-dried process for creating a sales superstar, but sales managers can certainly help develop standout reps



February 2013
How ISSA and CIRI Developed The Clean Standard: K-12
Scientists are using research to test school surfaces and define the true meaning of clean

February 2013
Setting K-12 School Cleaning Standards
ISSA and CIRI are developing the Clean Standard: K-12 to standardize cleaning in schools


February 2013
Should Kids Use Hand Sanitizer?
Manufacturers discuss whether it's safe for kids in schools to use hand sanitizer


February 2013
Immigration Reform 2013 Update
Four possibilities for immigration reform. Each would impact the commercial cleaning industry


February 2013
Setting Sales Manager Goals
Salespeople aren’t the only employees who benefit from clearly defined goals. Create activity and personal development goals for managers













November 2012
Better Customer Service In Four Steps
All salespeople say they have better customer service. Here is how to prove it


November 2012
BSCs Benefit From Right-to-Work Legislation
Understanding key concepts of right-to-work laws and how they can help building service contractors fight unions













ASHKIN ON SUSTAINABILITY November 2012
As Implied By Hurricane Sandy, Climate Change Is Real
How BSCs can help prepare themselves and customers for weather-related emergencies


November 2012
A Small Marketing Budget Will Kill A Start-Up Company
It can take years to land enough clients to be profitable. Without a budget for sales and marketing, companies are doomed to fail

November 2012
Kelsan's Energy Efficient Warehouse Cuts Energy Consumption In Half
The award-winning lighting reduces annual energy costs by $30,000


November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections


November 2012
Janitorial Buying Groups Provide Networking Benefits At Member Conferences
Distributors come together at buying group meetings to network, learn industry trends and have fun




ASHKIN ON SUSTAINABILITY September 2012
Sustainability: Look For It At ISSA/INTERCLEAN 2012
Sustainability tips for trade shows and beyond

October 2012
Get More 'Proactive' Inside Sales Calls
Inside sales reps are reactionary by nature. Trying to change them is a tough task; here are four steps to try, but only if you must

October 2012
Retaining Warehouse Workers and Delivery Drivers
Finding the right driver or warehouse worker is only part of the challenge. Distributors need to know how to hold on to the best employees





September 2012
Freetime: Mark Rathkey, Miller Marketing Associates
Mark Rathkey, sales representative for Miller Marketing Associates is a magician





September 2012
Managing Generation Y Salespeople
Generation Y wants it all now. Here are tips when hiring and managing current Millennial sales reps


September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses

MANUFACTURER ROUNDTABLE September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently


August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it

September 2012
Cleaning Frequencies: Who Cleans This and How Often?
Taking a close look at cleaning frequencies


August 2012
ANSI Safety Standards Reduce Slip-and-Fall Accidents
ANSI/NFSI safety standards provide benchmarks for departments looking to prevent slip-and-fall accidents


August 2012
Determining Your Sales Rep To Sales Manager Ratio
There are many variables that will impact the number of sales reps each sales manager can oversee






YOUR TWO CENTS June 2012
Who Is Your Mentor?
Every month, we ask BSCs a different question; these are their responses.

COVER STORY June 2012
Product Labeling: Examining The Push For Ingredient Disclosure Laws
Protecting janitorial workers is a priority for environmental groups lobbying for full ingredient disclosure mandates




June 2012
Coverall's New CEO
Rick Ascolese takes over Coverall Health-Based Cleaning Systems



ASHKIN ON SUSTAINABILITY June 2012
LEED 2012 Postponed, Renamed LEED v4
LEED v4 changes cleaning credits




June 2012
Sales Meeting Agendas That Work
Stop hosting boring sales meetings and create agendas that will improve salespeople performance













ASHKIN ON SUSTAINABILITY April 2012
Reducing Energy Consumption For Customers
Tips to help create a "culture of sustainability"

May 2012
Customer Segmentation Can Boost Sales
Separate customers by spending habits and dedicate more time to clients with the highest buying potential


April 2012
Six Reasons To Sell Your Company…Now
If mid-market distributors want to sell their companies, they should act before 2014

April 2012
Carpet Drying Times






April 2012
The Evolution of Green Carpet Cleaning
Looking at the big picture in terms of green products and processes

April 2012
Understanding The Need for Disinfection
Answers to some of the most common disinfection questions


April 2012
Teach Old Salespeople New Tricks
Breaking salespeople out of their comfort zones, even when the company president stands in the way


YOUR TWO CENTS March 2012
What Skills Or Traits Do You Look For In A Janitor?
All of this month's contributors are active on Google+, a recent addition to the social media landscape. Find them, and Contracting Profits' page, at plus.google.com.

March 2012
Freetime: Mike Nitto, Golden Star Inc.
The microfiber division manager kickboxes for exercise


March 2012
Hawaii's Team Clean Inc. Stays True To Island Values
Raising the standards of cleaning as a profession, one employee at a time

March 2012
Supervisors: The First Line Of Defense Against Unions
Supervisors represent the face of the company to the front-line workforce. What they say and do will impact employees’ willingness to join a union.

ASHKIN ON SUSTAINABILITY March 2012
Set Realistic Sustainability Goals
Goals can inspire sustainable initiatives, but unrealistic expectations can discourage efforts



February 2012
Permanently Pressed
Kendal at Hanover perfects its approach to laundry services


March 2012
Letter To The Editor: Attracting Young People To The Jan/San Industry
Distributors should be encouraging, not scaring away, the next generation to join the jan/san industry

March 2012
Determining The Number of Sales Calls To Make Per Day
Tips for quantifying expectations for each salesperson







BSC PROFILE February 2012
Varsity Facility Services: Like Father, Like Son
New CEO Eric Luke hopes to build on the foundation of success his father helped establish

February 2012
Varsity Facility Services: From One Generation To The Next
Eric Luke is the new CEO, but his father, Arlo, held down the fort for nearly three decades


ASHKIN ON SUSTAINABILITY February 2012
Creating A Sustainability Team
A successful sustainability team will include members from all company departments

February 2012
Software Customization Gives BSCs Competitive Edge
End-user software can be tailored for individual customers and specific account requirements



February 2012
Waging A Perpetual Campaign Against Organized Labor
The NLRB is making it easier for unions to recruit new members. How employers can fight back








January 2012
Get Used To Hearing "No"
Salespeople need to be accustomed to rejection and always push for a resolution





November 2011
The Ghost Of The Employee Free Choice Act
The Labor movement may gain momentum thanks to the National Labor Relations Board









ASHKIN ON GREEN November 2011
BSCs Plan For Success In 2012



November 2011
E-mail Marketing: Before Hitting Send
Important steps need to be taken by distributors prior to adding an e-mail component to their marketing efforts


November 2011
Courting A Customer's Inbox
E-mail marketing encourages online ordering and builds stronger customer relationships













September 2011
Arizona Custodians Strap On Their Backpacks
Mesa Public Schools support the use of backpack vacuums and tout their many benefits






MANUFACTURER FORUM September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.





YOUR TWO CENTS August 2011
How Do You Motivate Your Sales Team?







SALES COLUMN August 2010
Motivating Complacent Sales Reps


August 2011
Custodial Teams Are Atwitter Over Social Media
Networking and training are made easier through the use of social sites



August 2011
Departments "Like" Social Media Benefits
Traditionally slow to adapt to change, many departments are experiencing significant communication benefits to social media sites




MARKET PROFILE: EDUCATION June 2011
In Schools, Cleaning For Health Prioritizes Children's Wellness
As outsourcing of educational accounts continues to rise, BSCs are developing partnerships by providing green expertise


June 2011
Hospitals Target Infection Control Issues
Hospitals focus on providing safe environments through cleaning for health



June 2011
Sanitization Is Top Priority in Health Care
Hospitals focus on providing safe environments through cleaning for health








May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.



ASHKIN ON GREEN May 2011
Sustainability Is Simply Good Business






ASHKIN ON GREEN April 2011
Contractors' Role In Earth Day


ONE-ON-ONE May 2011
One-On-One: Vince Schmidt, Lakeland Supply Inc.
Motivating employees with fun and faith


FROM THE EDITOR April 2011
Attracting A Younger Workforce


TECHNOLOGY April 2011
Customer Service Gets Social
Social media sites such as Twitter and Facebook are inexpensive, efficient ways for distributors to reach clients


COVER STORY March 2011
Customer Screening
BSCs are heading into new business partnerships with caution. Why vetting prospects is more important today


SOAP March 2011
The Biggest Soap Seller
Distributors find bulk soap sales are outpacing cartridge sales

WAREHOUSE MANAGEMENT March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space



ASHKIN ON GREEN February 2011
Ingredient Disclosure: Proof Of Green



FROM THE EDITOR February 2011
Back To Basics


EDITORIAL February 2011
New Additions For A New Year


TECHNOLOGY February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

TECHNOLOGY February 2011
Voice Resonates Beyond Picking


LETTER TO THE EDITOR January 2011
History Proves Education Is Indispensable


OBITUARIES November 2010
SM Loses Colleague And Good Friend


COVER STORY November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries


AROUND THE INDUSTRY November 2010
Study Identifies The Germiest School Surfaces



YOUR TWO CENTS October 2010
How Do You Motivate Frontline Workers?


FEATURES October 2010
Coming Clean On Hand Soap
Hand soaps can be easily contaminated — making them a "playground" for bacteria

COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

ASHKIN ON GREEN October 2010
See Green At ISSA/INTERCLEAN



BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

YOUR TWO CENTS September 2010
What Was Your Company's Biggest Mistake?



UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?

FREETIME September 2010
Ready For Takeoff






ONE-ON-ONE August 2010
A Distributor's Growing Gains
How Hill & Markes Inc. distinguished itself


UP CLOSE: TOWEL & TISSUE August 2010
Know Your Green Paper Certifications
Green paper products come with a laundry list of certifications. Breaking down what each one means

FREETIME August 2010
The Green-thumbed Distributors


FROM THE EDITOR August 2010
Put Cleaning At The Head Of The Class


INFECTION CONTROL August 2010
MRSA Still A Concern For Schools
As a new academic year approaches, distributors can help custodial crews prepare for possible staph infections

COVER STORY August 2010
Cut Out?
Custodial outsourcing is on the rise in K-12 schools. Make sure you're a pivotal link in the supply chain or risk losing business


TECHNOLOGY June 2010
Slotting Software: Piecing Together Your Warehouse
Slotting software increases picking productivity and makes order selection easier, safer and more accurate




UP CLOSE: MOPS & BUCKETS May 2010
Mopping Systems: A Matter Of Personal Preference
End users aren't all the same. Why should their mopping systems be?


UP CLOSE: DILUTION CONTROL May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

NEWSTICKER May 2010
SEIU Elects New President



AROUND THE INDUSTRY April 2010
Bulk Soap Dispensers Can Contaminate Hands


TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

COVER STORY April 2010
Dead Stock Strategies
How to prevent lifeless stock from filling up your warehouse. Plus: Tips for liquidating your current dead stock

COVER STORY March 2010
Overdue Diligence
How BSCs can avoid hiring undocumented workers



COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

ASHKINONGREEN February 2010
Sustainability: How To Grow Beyond 'Green'


FREETIME February 2010
Running A 'Clean' Comedy Club


FROM THE EDITOR February 2010
Connect With The Right Audience


TECHNOLOGY February 2010
Social Networking Isn't Just For Kids
Business owners can use these sites to interact with colleagues and keep customers up-to-date on promotions and products

FREETIME November 2009
Practicing The Art Of 'Rolling'



COVER STORY November 2009
Gauging Efficiency
Workloading — the science of doing more with less — requires management buy-in and staff commitment


ASHKIN ON GREEN October 2009
Green Paper And Plastic



COVER STORY August 2009
The Big Squeeze
Productivity And Your Employees


ASHKIN ON GREEN August 2009
Green Vacuuming Not Just About The Carpet


FREETIME July 2009
Miss Oklahoma's Dad


REGARDING... July 2009
Cleaning Cutbacks Plague BSCs


ASHKIN ON GREEN July 2009
Guide To Selecting Green Chemicals




EXECUTIVE INTERVIEW May 2009
Jim Sutton, Better Business Cleaning Inc.





MERGERS AND ACQUISITIONS May 2009
Kimberly-Clark Acquires Safety Products Company


FEATURE April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

COVER STORY April 2009
Campaigning For Green
More and more states are proposing green cleaning legislation aimed at schools. A look at how civic-minded distributors are leading the charge

TECHNOLOGY April 2009
Diversifying Through Partnerships
Internet trading networks offer distributors the ability to streamline sourcing while maintaining their level of expertise

FROM THE EDITOR April 2009
Drive Green Initiatives


FREETIME April 2009
Getting The Band Back Together



ASHKIN ON GREEN April 2009
Promote Yourself On Earth Day


UP CLOSE: BROOMS, BRUSHES & MOPS March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

BUSINESSCENTER March 2009
Choosing The Right Insurance Coverage



ASHKINONGREEN March 2009
Green Soap And Hand Sanitizer Options


TECHNOLOGY February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations

FROM THE EDITOR February 2009
Social Networking For The Cleaning Industry


ASSOCIATION NEWS February 2009
IEHA Signs Agreement With CRI




TECHTALK February 2009
Virtual Workplace Provides Options


COVER STORY February 2009
Staying Afloat
How BSCs are faring during these turbulent economic times

OPERATIONSLOG: CARPET CARE February 2009
Extractors: Truck Mount Vs. Portable


ASHKINONGREEN January 2009
Defining Green Floor-care Equipment


FREETIME December 2008
Connecting With Vintage Airplanes



TECHTALK November 2008
Push-To-Talk Useful For BSCs


ASHKINONGREEN November 2008
Greening Facilities: How Occupants Can Help


IN THE NEWS October 2008
Distributors Prepared For Hurricane Ike


EDITORIAL October 2008
Small Perks, Big Motivation




IN THE NEWS September 2008
Picking The Best Presidential Candidate


BUSINESSCENTER September 2008
Legal Smarts Help BSCs Avoid Lawsuits


SPECIALREPORT September 2008
Election 2008: McCain or Obama?
Which candidate is the right choice for the cleaning industry?

FEATURE September 2008
New Accounts: How To Get A Head Start
Smart planning during the account start-up process equals strong contracts

ASHKINONGREEN September 2008
Avoiding Greenwashing
Being branded a ‘greenwasher’ not only affects credibility, but it could lead to legal action

COVER STORY August 2008
Gone Green
Distributors are 'talking the talk' when it comes to selling green products, but are they really 'walking the walk?'

FEATURE August 2008
Generating Sales Leads Via The Internet
More distributors are using their company Web sites as a primer for sales

FEATURE August 2008
From Salesperson To Management Material
Promoting from within may be the best fit


UP CLOSE August 2008
Foodservice: Promoting Bundled Products
Grouped kitchen cleaning products offer benefits for distributors and customers


EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

ASHKINONGREEN August 2008
Green: Find It At ISSA/INTERCLEAN
At ISSA/INTERCLEAN, anticipate lots of exhibitors with green products and training programs

FEATURE July 2008
The Talk Of The Warehouse
Voice picking software boosts accuracy and productivity

FREETIME July 2008
Born To Ride


ASHKINONGREEN July 2008
Cradle To Grave Vs. Cradle To Cradle
While cradle to cradle is just emerging in the cleaning industry, it is the next step in green cleaning



FEATURE June 2008
Cleaning Security: Staff Due Diligence
Maintaining a safe environment keeps workers focused on the job at hand

FEATURE June 2008
A Site To Be Seen
Distributors using Web sites as marketing tools


ASHKINONGREEN June 2008
Green Terminology: Educate Yourself
Organizations can't solely focus on profits, but must also consider impacts on people and the planet

MARKET PULSE May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower

TECH CENTRAL May 2008
Safeguarding Company Data




COVER STORY May 2008
Containing Comp Costs
Ever-rising workers’ comp rates have BSCs seeking solutions

ASHKINONGREEN May 2008
Green Growing During A Recession
Green cleaning can be a point of differentiation and add value during hard economic times

FREETIME April 2008
The Music Man


CONTRACTINGINSIGHTS April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

ASHKINONGREEN April 2008
The Greening Of Consumer Products
This year, three retail ‘giants’ launched green cleaning products. The rest won’t be far behind

MARKET PULSE March 2008
Odor Control Outside Of The Restroom
Diligent cleaning of problematic areas helps quell foul smells in facilities

FREETIME March 2008
Helping Out Ohio Mothers



CONTRACTINGINSIGHTS March 2008
Organizational Framework: Businesses Need A Solid Foundation
To ensure a promising future businesses need to follow an organizational framework

EXECUTIVE INTERVIEW March 2008
Gary Walker, Magic Touch Cleaning
Giving Customers The Royal Green Treatment

SALES & MARKETING February 2008
E-marketing Enhanced By Web Content
Build trust with potential customers by providing information they can use

ASHKINONGREEN February 2008
MRSA: Is Green Cleaning Effective?
For green cleaning, use a traditional disinfectant against MRSA, but limit its use to only high-risk areas

FACE OF THE INDUSTRY January 2008
SouthEast Link Pairs With Schools


ASHKINONGREEN January 2008
Green Cleaning In The New Year
For those who have already begun a green journey, 2008 should be a time to begin the next steps


BUSINESS MANUAL: SALES AND MARKETING December 2007
Quit Training Your Sales People



SAFETY November 2007
Improving Worker Safety
Efforts by BSCs to train and communicate with employees about worker safety can yield significant improvements

ASHKINONGREEN November 2007
Going Green: A Step-By-Step Approach
Don’t waste your time reinventing the wheel. Instead, concentrate on implementing your green program

NEWSWORTHY November 2007
Paper Companies Catch Green Wave




CONTRACTINGINSIGHTS October 2007
Using Failure To Breed Success
Analysis of failure is like an autopsy. It helps identify the root cause and how it could have been prevented

ASHKINONGREEN October 2007
Green Cleaning In Commercial Facilities
Don’t just switch to a green product or two — make sure your cleaning procedures protect occupant health

COVER STORY September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

EDITOR’S NOTE September 2007
Does Your Facility Make the Grade?


EDITORIAL September 2007
CleanLink Continues To Develop Web 2.0



BOOKREVIEWS September 2007
Is It Time For A Change? Find The Answers In Two Quick Business Reads
Is It Time For A Change? Find The Answers In Two Quick Business Reads

ASHKINONGREEN September 2007
Go Green At ISSA/INTERCLEAN®
Look for exhibitors that will help you differentiate your green company from others in the market

ON THE SALES SIDE September 2007
Luck Versus Positive Thinking


BUSINESS MANUAL: SALES AND MARKETING September 2007
18 Ways To Lose The Sale


BUSINESS MANUAL: SALES AND MARKETING September 2007
Winning The Sales Talent Quest


BUSINESS MANUAL: SALES AND MARKETING September 2007
Sales Standards For Better Sales Results


FREETIME September 2007
Extreme Kayaking





COVER STORY August 2007
The Merits of Safety
Do you want better worker morale, lower absenteeism and improved productivity? It all starts with safety.

CLEANING OPERATIONNS: VACUUMS August 2007
Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever

EDITOR'S NOTE August 2007
Networking Your Way To The Top


TECH CENTRAL August 2007
Tools That Help Businesses Prosper


BUSINESSCENTER August 2007
Selling And Marketing On A Limited Budget
An industry-update luncheon is not a commercial — it’s an opportunity to socialize about cleaning trends

ASHKINONGREEN August 2007
The Geography Of Green Cleaning
If you act quickly, you can take advantage of a state’s slower pace and make a name for yourself as a green trailblazer



CONTRACTINGINSIGHTS July 2007
Want More Money? Improve Productivity
Knowing your staff’s cleaning times will keep your operation running at maximum efficiency

COVER STORY July 2007
In Their Own Words
Front-line workers speak their minds on industry topics of interest

ASHKINONGREEN July 2007
How To Become A Green Company
A green company inspires its customers to improve their own environmental practices

OPERATIONSLOG: ERGONOMICS July 2007
BSCs Benefit From Advances In The Science Of Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

BUSINESS MANUAL: ON THE SALES SIDE July 2007
Your Earnings Challenge


FREETIME July 2007
Fun With Antiques



CONTRACTINGINSIGHTS June 2007
Lowering Workers’ Compensation Costs
Safety is a barometer of other operating issues — a failure in one area is often a warning sign

ASHKINONGREEN June 2007
Overcoming Early Green Cleaning Challenges
Moving your company toward green cleaning can be daunting, but the rewards are significant

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program


CONTRACTINGINSIGHTS May 2007
Differentiating Yourself From The Competition
Even a small, simple change can significantly increase profits if it targets your customers’ needs

ASHKINONGREEN May 2007
Proving The Value And Effectiveness Of Green
By just using toilet paper with recycled content, we can save up to 25 million trees a year

FEATURE April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

FACE OF THE INDUSTRY April 2007
Linking The Green Community



SALES & MARKETING April 2007
Exhibiting Success
BSCs can reach many potential clients as trade show exhibitors

ASHKINONGREEN April 2007
Earth Day Gives BSCs A Chance To Tout Green
Use Earth Day as a hook to tell building occupants, “We care. We are making a difference”





FREETIME March 2007
The Mayor Of Camp Anaconda


ASHKINONGREEN March 2007
Does ‘Green’ Mean Cleaning For Health?
Typically, cleaning is seen as a commodity because customers think all cleaning is the same


CLEANING OPERATIONS: RESTROOM CARE February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning

CONTRACTINGINSIGHTS February 2007
Improving Sales With Solid Structure
The sales profession is complicated. If anyone thinks selling cleaning is easy, they are wrong

ASHKINONGREEN February 2007
What Makes A Disinfectant Green?
Even though disinfectants don’t have green standards, they are still a part of green cleaning programs


FREETIME February 2007
One Man’s Mission









CONTRACTINGINSIGHTS January 2007
One Price Does Not Fit All Accounts
There is no universal standard for cost per square foot because too many variables are involved

ASHKINONGREEN January 2007
Looking Back At Green In 2006
In 2006, New York became the first state to pass green legislation. Expect others to follow

CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Choosing The Right Vacuum





11/17/2006
LAX Janitors Strike






BUSINESSCENTER November 2006
Pre-hire Detective Work Can Protect A BSC’s Bottom Line
Background checks are getting better every day and the criminal trail is becoming easier to track

CONTRACTINGINSIGHTS November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations

COVER STORY November 2006
FAKES
How Can You Tell The Real Deal From A Product Knock-off? Manufacturers Share Some Guidelines





FREETIME October 2006
Beating The Odds



INFECTION CONTROL October 2006
Reducing Disease In Healthcare Facilities
How to prevent the spread of C-diff, MRSA and VRE

ASHKINONGREEN October 2006
Stay Up To Date On Green Requirements
As green-building initiatives grow, it will fuel the demand for green cleaning by your customers

FREETIME September 2006
Taking It All In Stride


CONTRACTINGINSIGHTS September 2006
Waiting On A Single Industry Standard


COVER STORY September 2006
Aftermath
Two BSCs share their experiences following Hurricane Katrina

HEALTH & ENVIRONMENT September 2006
Green Cleaning 101
BSCs go back to school as New York classrooms switch to green clean

BUSINESSCENTER August 2006
Getting the Younger Generation to Engage


ASHKINONGREEN August 2006
Looking for Green at ISSA/INTERCLEAN®


FREETIME August 2006
A Kid’s Dream Come True


CONTRACTINGINSIGHTS July 2006
David Frank: Redefining The Value Of Cleaning
Using a better vocabulary to describe our industry will generate value and increase margins




THE CP INTERVIEW June 2006
Fred Schimanski, NJSSA
Regionalassociations can thrive, even in a global economy


ASHKINONGREEN June 2006
Green Distributors? Five Questions To Ask
More janitorial-supply distributors are making it easy for contractors to be green


FREETIME May 2006
One Writer's Gift




COVER STORY April 2006
Hurricane Katrina: New Orleans Is Picking Up The Pieces
In the wake of Hurricane Katrina, Gulf Coast distributors are piecing their lives - and businesses - back together.


ASHKINONGREEN March 2006
It's Earth Day: Make It Matter
BSCs can use Earth Day to demonstrate they can offer something different



ASHKINONGREEN January 2006
The Year In Green Cleaning: 2005
2005 was an incredible year for green cleaning, and going into 2006, it will continue to grow

BUSINESSBUILDER November 2005
Cleaners And Avian (Bird) Flu: Are We At Risk?
What cleaners should know about the avian flu

SAFETY & HEALTH October 2005
Worker Exhaustion: Fighting Fatigue
Worker exhaustion can hurt productivity — and your employees' health



BUSINESSBUILDER October 2005
Workloading: A Simple Approach To Accuracy




BUSINESSBUILDER September 2005
The Janitor Closet: Coming Out Of The Closet



July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction

BUSINESS BUILDER July 2005
Leadership: More Than Just Management
Managers are maintainers, but leadership requires vision, taking chances and changing directions

BUSINESS BUILDER June 2005
Your Employees: Assets or Annuities?


BUSINESS DEVELOPMENT May 2005
Benchmarking: BSCs Call Time-Out
Is business at a standstill? It might be time for benchmarking


MARKETING March 2005
Advertising and Marketing: If You Advertise, Will They Come?
Advertising and marketing could help a company expand its customer base


BUSINESS BUILDER February 2005
The Power Of Training And Recognition



ASHKIN ON GREEN November 2004
Uncover The "Green" Needs, Supply Expertise


BUSINESS BUILDER November 2004
Who Manages Your Managers?


BUSINESS BUILDER October 2004
Young Entrepreneur A Shining Example


EDITOR'S NOTE September 2004
September 2004


FACILITY ISSUES: MANAGEMENT EDGE September 2004
A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency

BUSINESS BUILDER September 2004
Benchmark To Improve Your Business


ASHKIN ON GREEN September 2004
Join The Green Cleaning Party


BUSINESS BUILDER August 2004
Reducing The Chaos In Your Organization


HUMAN RESOURCES July 2004
Information At Hand
Policy memos piling up? Consolidate with a company handbook


BUSINESS BUILDER July 2004
Befriend Your Competition?


BUSINESS BUILDER June 2004
The Powers That Be: Changing The Game


COVER STORY May 2004
Data-Based
The Enlightened Housekeeper's Guide to Working with Numbers

COVER STORY May 2004
My Biggest Mistake
BSC screw-ups: What went wrong, lessons learned

MARKETING May 2004
Building A Brand
If you're not the biggest or the cheapest in your market, a strong brand can help you break out from the pack


ASHKIN ON GREEN May 2004
Just Showing Up Isn't Good Enough


BUSINESS BUILDER March 2004
Growing Pains: Four Stages Of Evolution


BUSINESS BUILDER February 2004
"I Don't Understand Why It's So Difficult"


ASHKIN ON GREEN February 2004
Whats and Whys: A Green Cleaning Primer


BIDDING & ESTIMATING January 2004
A Better Bid Means A Better Business
Contractors and buyers share the blame for bad bidding scenarios. Working together can help ensure that bids are competitive.

BUSINESS BUILDER January 2004
You Need Help — Now
An outside consultant can help your company thrive during difficult times

BUSINESS SAVVY January 2004
Double Checking Your Employee Picks
Human Resources

OPERATIONS LOG January 2004
Make Your Vacuums Work For Your Workers
Safety: Vacuum Ergonomics

EDITOR'S NOTE January 2004
January 2004