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RISING TO THE TOP November 2024
Guy Mingo Shares Future Industry Insights


RISING TO THE TOP November 2024
Prioritizing Team Growth for Company Success


RISING TO THE TOP November 2024
Strategies for Success at Marsden Services


INDUSTRY AWARD RECOGNITION November 2024
Olon Hyde Stands Out as Emerging Leader Among Peers


INDUSTRY AWARD RECOGNITION November 2024
Berger Facility Solutions Makes a Splash as New BSCAI Member


INDUSTRY AWARD RECOGNITION November 2024
Prestige Maintenance Recognized for Community Involvement


INDUSTRY AWARD RECOGNITION November 2024
Sally Schopmeyer Sets Award-winning Standard for Mentorship


INDUSTRY AWARD RECOGNITION November 2024
Cesar Chapiama Named as Building Service Employee of the Year


INDUSTRY AWARD RECOGNITION November 2024
BSCAI Announces Nathalie Doobin Receives Leadership Award


THE FUTURE OF IAQ MANAGEMENT November 2024
IAQ Pilot Program Provides Insight into School Air Quality


MORE THAN A TREND November 2024
Selling Customers on Robotic Floor Equipment


FACES OF THE FRONTLINE November 2024
Shuntina Burton-Evans: 4M Building Services


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
The Right Software Makes All the Difference


FREETIME: TAKING TO THE TRAIL, SEARCHING FOR BIGFOOT November 2024
Midlab, ISSA President Hits the Trail in Search of Bigfoot


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Redefine Hospitality by Recognizing Housekeepers


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Innovating Hotel Housekeeping


SOFTWARE MAKES FOR SMARTER ANALYSIS November 2024
Quick Tips for Using Software to Maximize Business Potential


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hawaii Hotel Praises Culture for Staff Retention


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hotel Facility Execs Praise Talent and Sustainability




SEARCHING FOR SOLUTIONS November 2024
How Software Helps Support the Staff


SEARCHING FOR SOLUTIONS November 2024
Software Helps Cleaning Managers Do More with Less


ENCOURAGING ERGONOMICS November 2024
Promoting Ergonomic Restroom Tools in Facilities


ENCOURAGING ERGONOMICS November 2024
Bottom-Line Benefits of Ergonomic Restroom Equipment




CARPET CARE THEN-AND-NOW November 2024
How to Know When Less is More in Carpet Care






FROM THE EDITOR November 2024
What the Return-to-Office Trend Means for BSCs








THE STRATEGIC SELL: A HIGH-PERFORMING SALES PROCESS BLUEPRINT November 2024
5 Factors of a Differentiated Sales Process





FROM THE EDITOR November 2024
Managing Multi-Generational Teams


ALL IN THE FAMILY October 2024
Janitronics Prepares for the Third Generation




THE NUMBERS DON'T LIE October 2024
Stats Support Cleaning Initiatives


THE PUSH FOR PERIOD PRODUCTS October 2024
Facilities Embrace the Period Poverty Challenge


FROM THE EDITOR: LEADERSHIP LESSONS LEARNED November 2024
How Strong Leaders Can Continue to Improve



LEADERSHIP: CONNECTING TEAMS WITH CONCEPTUALIZATION November 2024
Strengthen Departments by Conceptualizing Goals


ALL IN THE FAMILY October 2024
Janitronics Welcomes Third Generation of Leaders




FLOOR CARE FORECAST October 2024
Technology Steps In





THE STRATEGIC SELL: THE AI REVOLUTION IN SALES October 2024
How to Leverage AI in Distributor Sales


FLOOR CARE FORECAST October 2024
Cleaning Solutions for Evolving Flooring Types





THE CLEANING CART EVOLUTION October 2024
Selecting Cleaning Carts Based on Facility Type



THE CLEANING CART EVOLUTION October 2024
Innovation Drives Cleaning Cart Sales



THE PUSH FOR PERIOD PRODUCTS October 2024
Lawmakers Prioritize Menstrual Hygiene







BACK IN SIN CITY   October 2024
What to Expect at ISSA Show North America 2024 




DIRTY PLACES, SMELLY SPACES October 2024
Identifying and Eliminating Odor Sources




DIRTY PLACES, SMELLY SPACES October 2024
Preventing Facility Odors During Winter




FROM THE EDITOR October 2024
A Family Legacy Lives On











AI TACKLES HAIS October 2024
How AI Impacts Cleaning Programs







AI TACKLES HAIS October 2024
Study Shows How AI Supports HAI Prevention









SMALL BUT MIGHTY October 2024
Advantages of Compact Floor Care Equipment







FREETIME: CAMARADERIE AND COMPETITION COME TOGETHER FOR CHARITY September 2024
Jan/San Distributors Hitting the Links for a Good Cause


LEADERSHIP: UNDERSTANDING THE PILLARS OF PERSUASION October 2024
Techniques to Improve Persuasion Skills as a Leader





FROM THE EDITOR October 2024
Nurturing Your Network




FOLLOW THE RULES September 2024
Reinforcing Chemical Safety Importance







FROM THE EDITOR: MANAGING WORKPLACE STRESS October 2024
Contributing to a Healthy Workplace Atmosphere














THE STRATEGIC SELL: ESSENTIAL PIPELINE METRICS September 2024
5 Strategies to Improve Distributor Sales Pipelines




BATTERY BENEFITS  September 2024
Essential Safety Tips for Lithium Batteries


















THE SECRET TO SUCCESS August 2024
Facilities Maximize ROI with Help from Buying Groups















PROMOTING CLEAN, GREEN CARPETS August 2024
How Distributors Can Provide Carpet Care Expertise



PROMOTING CLEAN, GREEN CARPETS August 2024
Understanding the Pitfalls of Uncleaned Carpets


FACES OF THE FRONTLINE August 2024
Faces of the Frontline Honors Roxana Escobar




LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness




WEATHERING THE STORM August 2024
Selecting the Right Ice Melt Products











EMBRACING EFFECTIVE IAQ August 2024
Effective Equipment to Maintain Air Quality








EMBRACING EFFECTIVE IAQ August 2024
Identify and Prevent Poor IAQ Pitfalls





AN EYE ON INNOVATION August 2024
Top Industry Products Used in Facilities




FROM THE EDITOR: FINE TUNING YOUR SALES TECHNIQUES August 2024
Why Upselling Can Be Pivotal for Distributors





LITHIUM FOR THE LONG HAUL August 2024
Switching to Lithium Batteries Can Save on Labor




LITHIUM FOR THE LONG HAUL August 2024
Why Lithium-Ion Batteries are Making Waves in Cleaning
















THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 




PRODUCTS MAKING AN IMPACT July 2024
Products Impacting the Cleaning Industry 



DIGGING DEEP ON FOREVER CHEMICALS August 2024
Forever Chemicals and How to Tackle Them




BSCAI MEMBER NEWS July 2024
Knowing the Numbers Inside and Out















FROM THE EDITOR: THE ELEVATOR PITCH August 2024
What's Your Elevator Pitch?







IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
How Preventative Restroom Maintenance Pays Dividends














IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
Tips and Tools for Sprucing Up Restroom Routines





FINANCIAL TRANSPARENCY July 2024
How BSCs Can Build Trust With Customers



















AN EDUCATION IN ODOR CONTROL June 2024
Learning Odor Control Lessons Through Trial-and-Error





AN EDUCATION IN ODOR CONTROL June 2024
Making Sense of Hidden Scents





















LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities













HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Why Maturity Models Make Sense for Educational Settings





HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Making Health and Sustainability a Priority








FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds





FROM THE EDITOR: GLOBAL FOOTPRINTS June 2024
Europe’s Influence on U.S. Sustainability








FROM THE EDITOR: INNOVATION OBSERVATIONS June 2024
Interclean Amsterdam Showcases Continuous Industry Progression





FACILITATE IMPROVED HANDWASHING June 2024
Factors to Consider When Bundling Cleaning Products





FACILITATE IMPROVED HANDWASHING June 2024
Improving Hand Hygiene with Product Bundling





DISTRIBUTORS NAME TOP PRODUCTS June 2024
Celebrating the 2024 Distributor Choice Award Winners







THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 















IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
How Quats Can Be Applied Responsibly





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Tips and Tricks for Using Quat-based Cleaners Safely





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Advantages and Alternatives to Quat-based Cleaning







BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
How Fine-tuning Cart Organization Pays Dividends




BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
Cleaning Cart Improvement Tips for BSCs
















FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors














SHEDDING LIGHT ON DISINFECTING TECHNOLOGY April 2024
Using UVC to Supplement Infection Prevention in Healthcare






MAINTAINING HANDWASHING MOMENTUM April 2024
Overlooked Areas for Soap and Sanitizer Dispensers




MAINTAINING HANDWASHING MOMENTUM April 2024
How to Improve Hand Hygiene Programs





THE STRATEGIC SELL: THE SECRET TO UNLOCKING SALES SUCCESS April 2024
The Difference Between Leading and Lagging Sales Indicators





BREAKING THROUGH THE BACKACHE April 2024
The Cost of Going Green






FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People




TAKING THE GREEN PLUNGE April 2024
How to Have the Conversation About Sustainability










BREAKING THROUGH THE BACKACHE April 2024
Technology Spearheads Industry Innovation








BREAKING THROUGH THE BACKACHE April 2024
Evaluating the Evolution of Ergonomic Equipment





MARKETING MATTING PROGRAMS April 2024
Promoting Facility Matting Plans in Facilities





















FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential




HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup





LEADERSHIP: HOW EMPATHY IS PIVOTAL FOR MORALE April 2024
Empathy is Key to Employee Trust and Retention




HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges



FROM THE EDITOR: LIVE AND IN-PERSON April 2024
Benefits of Networking in the Cleaning Industry













IAQ STARTS UNDERFOOT March 2024
Thinking Beyond the Vacuum









IAQ STARTS UNDERFOOT March 2024
How Carpets Contribute to Facility Air Quality





















FROM THE EDITOR: TACKLING TURNOVER March 2024
Report Evaluates Industry Turnover













FROM THE EDITOR March 2024
Keeping on Top of Product Innovation 



























FREETIME: HOW TO HUNT AN ALLIGATOR February 2024
Why Hunting and Selling Alligators is Surprisingly Practical


FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  






TOWEL & TISSUE TRENDS February 2024
Selling Sustainability of Towel and Tissue





TOWEL & TISSUE TRENDS February 2024
Paper Trends that Meet Industry Demand
Thoughts from a recent round table of industry leaders




FROM THE EDITOR: REVERSING SALES SLUMPS February 2024
Qualities of Successful Sales Reps





SETTING THE STANDARD February 2024
Protocols Pivotal to Successful Infection Control





HEALTHY SCHOOLS: ALL TOGETHER NOW February 2024
Lessons Learned from Developing an Integrated IAQ Strategy in Schools











SPOTLIGHTING SURFACTANTS February 2024
How Details Make a Difference When Choosing Surfactants






SPOTLIGHTING SURFACTANTS February 2024
Why Bio-Based Chemicals are Gaining a Following





THE STRATEGIC SELL: UNLEASHING SALES SUCCESS IN 2024   February 2024
How to Address the 3 Most Common Sales Challenges 


COMPREHENSIVE CARPET CARE February 2024
How to Preserve Carpet Quality in Facilities






COMPREHENSIVE CARPET CARE February 2024
Pivotal Tools for Optimized Carpet Care






TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  








LEADERSHIP: SERVING A LESSON IN LISTENING February 2024
The Benefits to Leaders Who Listen






BSCAI MEMBER NEWS January 2024
How to Treat Your Business Like an Investment












PROTECTION FROM ACCIDENTS, LIABILITY   January 2024
Floor Liability Protection Tips for BSCs




















BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore









A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance






A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning





FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning








































IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts






IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Using Software to Pinpoint, Clean Problem Surfaces


12/29/2023
Happy New Year!










12/25/2023
Happy Holidays!









12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 






POWERING THROUGH November 2023
Distributors Keep Ahead of the Supply Chain










IN THE FIELD: FLOORED!  November 2023
Training and Tools Make Tackling Tough Jobs Easier


THE STRATEGIC SELL: UNVEILING THE KEYS TO SALES PERFORMANCE November 2023
How to Identify Causes Behind Underachieving Salespeople




IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer






FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance










BE AN ELITE BSC November 2023
Lessons Learned from Leading During Covid





NEXT-LEVEL RESTROOM CARE November 2023
Combat Less Obvious Restroom Odors





NEXT-LEVEL RESTROOM CARE November 2023
Restroom Floors That Draw Odors




CONSIDERING CONCRETE FLOORS November 2023
Recommendations for Combatting Restroom Odors










LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 






CONSIDERING CONCRETE FLOORS November 2023
Maintenance Tips for Concrete Flooring in Facilities







CONSIDERING CONCRETE FLOORS November 2023
Concrete Flooring Provides Safety, Cost Benefits 











FROM THE EDITOR: CELEBRATING EIGHT DECADES OF EXCELLENCE  November 2023
Recapping 80 Years of Anniversary Coverage






THE CASE FOR CARPET TILES November 2023
Carpet Tile Maintenance Tips







THE CASE FOR CARPET TILES November 2023
Why Carpet Tiles are Viable for Facility Flooring 





ANNIVERSARY COVERAGE November 2023
Sanitary Maintenance Looks Back on the 2010s






STACKING UP SALARIES November 2023
How Money Matters to Managers










FROM THE EDITOR: PROVIDING THE RIGHT TOOLS October 2023
The Importance of Equipment During Employee Onboarding










IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Potential Benefits of Scent-Free Products






IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Why Different Smells Make an Impact on Cleaning Perception


HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights






MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 






FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work


BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 









ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 






MULTITASKING MATS October 2023
Identifying Optimal Mat Locations












BSCAI RECONVENES IN VEGAS  October 2023
What to Expect at BSCAI’s Contracting Success Conference  


THE CLEANING CART EVOLUTION   October 2023
Innovative Cart Designs Keep Cleaning Chemicals Safe





THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  









ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023


REFOCUSING ON THE RESTROOM October 2023
Common Restroom Cleaning Oversights




FROM THE EDITOR: SHELVING STRATEGIES October 2023
Reconsidering Warehouse Shelving Strategies


REFOCUSING ON THE RESTROOM October 2023
Detecting and Diffusing Restroom Hotspots in Facilities





FREETIME: PITMASTER IMPARTS SMOKE, FLAVOR AND LIFE LESSONS October 2023
How Feeding Friends and Family Nourishes the Soul






DELIVERING DEFENSE  October 2023
Practice Helps Progress Against HAIs






DELIVERING DEFENSE  October 2023
How EVS Can Battle Back Against Infections 







THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short





HEALTHY SCHOOLS: LEVELING UP THE CLEANING PROGRAM October 2023
Simple Strategies Facility Managers Can Use to Boost Sustainability
















CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023







FROM THE EDITOR: CELEBRATING STAND-OUT SERVICE October 2023
Nominate a Top Distributor Sales Rep Today








LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed






















CUSTOMER CONSIDERATIONS September 2023
Survey Reveals Top End User Purchasing Trends










80TH ANNIVERSARY COVERAGE September 2023
Events in the 1990s that Shaped the Jan/San Industry









QUICK FIXES September 2023
An Education in Increasing Productivity















EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends






























LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce






CLEARING THE AIR ON CARPET CARE August 2023
Need-to-Know Carpet Equipment Components that Affect IAQ





HEALTHY SCHOOLS: RECRUITING AND RETAINING TOP TALENT August 2023
How Facility Managers Can Offer a Path to Professional Growth









MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures




SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE August 2023
Showcasing the 1980s and its Impact on Jan/San







DO’S AND DON’TS OF BATTERY MAINTENANCE August 2023
How to Keep Batteries at Peak Performance




FREETIME: SPECIAL OLYMPICS IS A FAMILY AFFAIR August 2023
Smith Supply Rep Spends Free Time Helping Others Thrive









UNDERSTANDING THE COST OF HAIS August 2023
Best Practices, Equipment for Minimizing HAI Damages






UNDERSTANDING THE COST OF HAIS August 2023
How Cleaning Crews Can Mitigate HAIs






PLANNING FOR A WINTER WONDERLAND August 2023
Tips and Tricks for Storing and Saving Ice Melt Products








2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Dissect Top Staffing Struggles






2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities






2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
The State of Budgets for In-House Cleaning Departments




2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Provide Insight on Top Management Priorities


BUILDING BETTER TRAINING August 2023
9 Steps to Better Distributor Training Programs




2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives





THE STRATEGIC SELL: UNLOCKING SUCCESS August 2023
A Game-Changing New Method for Hiring Salespeople










FROM THE EDITOR: END USERS NEED YOUR HELP August 2023
Distributors Find Value to Training Offerings




















PROMOTING HAND HYGIENE WITH EFFICIENT SOAP USAGE July 2023
Hand Hygiene Habits Pivotal to Successful Soap Setups



















THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs







ACS / SPONSORED July 2023
ACS is Innovating For Health!
ACS / Sponsored







ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints






FROM THE EDITOR: KEEPING AN OPEN MIND ON AI  July 2023
How BSCs Should Approach AI






















































STOP RESTROOM POLLUTION April 2023
5 Adjustments Cleaning Pros Make To Improve Restrooms






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Celebrating the 1970s: A Decade of Change






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Swinging Back to the 1960s: Jan/San Skyrockets










CHATTING ABOUT CHALLENGES June 2023
Cleaning Techniques to Tackling Budget Restraints

















LEADERSHIP: WHAT FIRST-TIME LEADERS NEED TO KNOW May 2023
Three Things First-Time Leaders Need to Know











SALES LEADERS: CHARACTERISTICS THAT DEFINE EFFECTIVE LEADERSHIP June 2023
3 Habits of Highly Effective Sales Managers














HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments






IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes





IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Tackling Cleaning Concerns Before Schools Welcome Students








SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 

















FROM THE EDITOR: PLANNING FOR THE UNEXPECTED June 2023
Why Emergency Preparedness Plans Should Be Required in Facilities






ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers












LEADERSHIP: THE PITFALLS OF JUDGING TOO SOON June 2023
How Prematurely Judging Employees Prevents Potential





IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services






IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart









FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs
























































A LOOK BACK: EVOLUTION OF JAN/SAN DISTRIBUTION April 2023
How 8 Decades Has Impacted Jan/San Distribution






STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust




FROM THE EDITOR: A LESSON IN HISTORY April 2023
Celebrating 80 Years of Jan/San Distribution


























FREETIME: SPECIAL ANNIVERSARY EDITION April 2023
A Decade of Jan/San Worth Remembering



MANAGEMENT: STARING DOWN PERIOD STIGMA April 2023
Ways the Cleaning Industry Can Positively Impact Public Spaces



LEADERSHIP: PROVIDE ASSISTANCE WITHOUT PROMPTING April 2023
Life and Leadership Lessons for Cleaning Managers 

























FROM THE EDITOR: MANAGEMENT GROWTH AND BUILDING A STRONG TEAM April 2023
Three Training Tips for Top Managers






















ASPIRE / SPONSORED March 2023
Effortlessly Create Winning Proposals
Aspire / Sponsored

TEAM SOFTWARE / SPONSORED March 2023
Leverage industry data to achieve success.
Team Software / Sponsored

ELECTRODEFENSE / SPONSORED March 2023
Electrostatic-SmartSprayers with integrated job-tracking technology.
ElectroDefense / Sponsored










FROM THE EDITOR: REAPING THE REWARDS OF RECOGNITION March 2023
Emerging Leader Awards Highlight Importance of Employee Appreciation






MOVING TO THE MAINSTREAM March 2023
Training Tips for Electrostatic Spraying





MOVING TO THE MAINSTREAM March 2023
Why Electrostatic Technology is Making a Splash











SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE March 2023
Flashback to the 1950s: Sanitary Maintenance Evolves






STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong






STAYING THE COURSE March 2023
Digging through the Numbers


STAYING THE COURSE March 2023
Examining Product Selection and Growth
















BE AN ELITE BSC: HOW TO SELL A PRICE INCREASE March 2023
Tips BSCs Can Use to Sell a Price Increase 






STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
The Importance of Interim Maintenance for Carpet Care


CLEANING IN FOCUS 2023 February 2023
Lowering Costs and Cleaning Smarter







STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
How to Create a Carpet Care Program




CLEANING IN FOCUS 2023 February 2023
The Power of Robotic Cleaning








CLEANING IN FOCUS 2023 February 2023
Commercial Cleaning is a People Business






















COVER STORY: LEADERS OF THE PACK February 2023
2023 Sales Leaders: Royal Papers’ Mark Licata Embodies Consistency



















PROMOTING PAPER SUSTAINABILITY February 2023
Promoting Sustainable Towel and Tissue Options












FROM THE EDITOR: SANITARY MAINTENANCE CELEBRATES 80 YEARS  February 2023
Sanitary Maintenance Launches 80-Year Anniversary Special









FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up





MAKE THE MOST OF IT February 2023
Making the Most of Your Inventory





READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment








FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 







STRATEGIC SELL: FIVE HABITS OF HIGHLY EFFECTIVE SALESPEOPLE  February 2023
Expert Shares 5 Habits of Effective Salespeople 











THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
Time and Labor Savings Result in Cleaner Restrooms





THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers






HEALTHY SCHOOLS: MAINTAINING A WORK FORCE February 2023
3 Keys to Training, Sustaining and Retaining Workers 






BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break






LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 









MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  





CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023

















FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023









KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
How Warranty and Training Options Impact Equipment Purchasing






KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
Buying vs. Leasing Equipment: What You Need to Know









THE RIGHT TOOL FOR THE JOB November 2016
When To Use Reusable Or Disposable Microfiber



RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards






RECOGNIZING STANDOUT BSC'S November 2022
Celebrating Building Service Contractor CLEAN Award Winners














USING TECHNOLOGY TO CLEAN SMARTER November 2022
Hot Desking and More Mobile Solutions





USING TECHNOLOGY TO CLEAN SMARTER November 2022
Easy Ways to Embrace and Use Technology in Cleaning Processes









MECHANICAL FLEETS OPTIMIZE FLOOR CARE CAPABILITY November 2022
Training and Budgeting for Maximum Impact














FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Ben Knight





BE AN ELITE BSC: ACTING ON LEAD MEASURES November 2022
Cleaning Contractors Maximize Business Potential with Metrics









HOW TO GO GREEN November 2022
Best Practices When Selecting Floor Pads










ADAPTING TO A CHANGING WORKPLACE November 2022
BSC Tips For Efficient Cleaning After Facility Changes







ADAPTING TO A CHANGING WORKPLACE November 2022
How Redesigned Offices Affect Cleaning Demands








PERFECTING YOUR PLAYBOOK November 2022
Securing Clients With Training, Certifications


FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Joyce Close, ServiceMaster






PERFECTING YOUR PLAYBOOK November 2022
Creating Customer Loyalty Through Product Consulting





SUSTAINABILITY AND ESG STUDY January 2023
Survey Outlines BSC/Facility Sustainability and ESG Goals




FROM THE EDITOR November 2022
Recognizing Future Leaders






PERFECTING YOUR PLAYBOOK November 2022
How Distributors Can Compete Against Amazon












THE STRATEGIC SELL: FIVE MISCONCEPTIONS ABOUT SALES SUCCESS November 2022
How to Improve Sales Hiring Success


CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments









FROM THE EDITOR: SORTING THROUGH STAFFING STRUGGLES November 2022
How Can Cleaning Distributors Improve Workplace Culture?


LEARNING FROM A SELF-ASSESSMENT November 2022
Tool Helps Assess School Facilities Management Strategies









MORE OCCUPANTS, SAME COMPLAINTS November 2022
Frontline Cleaning Managers Share Common and Ridiculous Complaints




MORE OCCUPANTS, SAME COMPLAINTS November 2022
Survey Reveals Top In-House Cleaning Complaints









COMPREHENSIVE CARPET CARE November 2022
Putting the Right Tools in the Right Hands


FROM THE EDITOR November 2022
The Cost to Compete






COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan






FREETIME: MAKING AN IMPACT THROUGH MENTORSHIP October 2022
Mentoring Others Builds a Foundation for the Future









PREVENTING CROSS-CONTAMINATION October 2022
Best Tools, Processes to Combat Cross-Contamination







PREVENTING CROSS-CONTAMINATION October 2022
Tips and Tricks for Keeping Environments Safe and Clean






















BEST PRACTICES FOR CLEANING AND DISINFECTING September 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting





THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same


FACILITY FOCUS: GAINING TRACTION September 2022
Handwashing Setup Streamlines Restroom Cleaning, Saves Supplies










FACILITY FOCUS: GAINING TRACTION September 2022
All-In-One Sink System Keeps Floors and Customers Safe


FROM THE EDITOR September 2022
Planning for Future Leadership





MOPPING UP SALES September 2022
Tools Necessary for Every Floor Care Program






MOPPING UP SALES September 2022
Top-Selling Mops and Benefits to Their Use










FACES OF THE FRONTLINE September 2022
Faces of the Frontline Honors Gina Luna, System1, Inc.




FROM THE EDITOR: CALLING ALL SALES LEADERS October 2022
Nominations Open for Sanitary Maintenance 2022 Sales Leaders Award







BAD SCENTS, NO SERVICE September 2022
Proven Products to Combat Odors





BAD SCENTS, NO SERVICE September 2022
How Distributors Can Assist with Foodservice Odors






MANAGEMENT: THE CLEANING NEVER STOPS September 2022
Cleaning Managers Capitalize on Peer-to-Peer Networking






FREETIME: SERVING AND LEARNING IN LATIN AMERICA September 2022
Greentech Environmental Sales Coordinator Shares Value of Mission Trip Experiences





ARE YOU READY? September 2022
What to Look for When Recruiting New Managers









RETURN TO THE WINDY CITY September 2022
A BSC's Guide to BSCAI's Contracting Success 2022









RECONNECTING IN CHICAGO September 2022
Keynote Speakers, Awards for ISSA Show North America 2022









SCHOOLS FACE 3 MAJOR CHALLENGES September 2022
Top Challenges for School Facility Managers




THE STRATEGIC SELL: SELLING INTO RECESSION...DOES IT MATTER? September 2022
Recession-Proof Sales Strategies for Distributors


PERSISTENCE PERSONIFIED August 2022
Paul Taylor Built a Foundation for Business Success





FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?





PERSISTENCE PERSONIFIED August 2022
BSC Proves Hard Work Pays Off






PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories






ADDRESSING AND RESOLVING RESTROOM ODORS August 2022
Products That Contribute to Odor Prevention






ADDRESSING AND RESOLVING RESTROOM ODORS August 2022
Key Restroom Odor Culprits and How to Prevent Them






BE AN ELITE BSC: MANAGING EXPECTATIONS AND ASPIRATIONS August 2022
Setting Business Expectations and Managing Reality



RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022



RECONNECTING IN CHICAGO September 2022
BSCs Benefit from Education and Awards at ISSA 2022





RECONNECTING IN CHICAGO September 2022
A BSC's Guide to ISSA North America









IS EARNED WAGE ACCESS THE FUTURE? August 2022
Outlining On-Demand Payroll and How Cleaning Teams Can Benefit














FACES OF THE FRONTLINE August 2022
Faces of the Frontline Honors Holly Roberts, Team MJV





GREEN CLEANING August 2022
3 Things BSCs Should Know About ESG


























CHALLENGES IN DISTRIBUTION August 2022
Cleaning Hurdles and How to Overcome Them













FAST FACTS: ATP TESTING August 2022
What You Need to Know About ATP Testing












PICKING UP THE PIECES August 2022
Why Less Carpeting Simplifies Cleaning Schedules








8/22/2022
BOMI Names New CEO











MANAGEMENT: THE 4 S'S OF CLEANING August 2022
4 Tips for Evaluating Cleaning Processes and Training Needs









BREAKING THE ICE August 2022
How Much Ice Melt Should You Apply?


FAST FACTS: ATP TESTING August 2022
What to Know About ATP Testing





FROM THE EDITOR: HANDLING STAFFING STRUGGLES August 2022
Showing Appreciation for Staff Pays Dividends







CONTINUING THE CLIMB August 2022
Cleaning Managers Address Purchasing Priorities





CONTINUING THE CLIMB August 2022
Survey Outlines Facility Cleaning Budgets
















STRATEGIC SELL: THE FACE OF UNCERTAINTY August 2022
Sales Strategies for Turbulent Times















INTERNAL STRUGGLES June 2022
Staffing Struggles Plague Cleaning Teams



INTERNAL STRUGGLES June 2022
Facility Managers Outline Cleaning Challenges




IN THE FIELD: CARPET CARE June 2022
How to Add Encapsulation to Carpet Care Programs





IN THE FIELD: CARPET CARE June 2022
Tips to Incorporating Encapsulation Cleaning



BEST PRACTICES FOR CLEANING AND DISINFECTING June 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting






FAST FACTS: ATP TESTING June 2022
What to Know About ATP Testing





FROM THE EDITOR: GROWTH FROM NETWORKING ABROAD June 2022
Advantages of Networking With BSCs








POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
Prioritize Frontline Training, Avoid Hygiene Theater






POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted



FREETIME: TRAGEDY SPARKS A LIFETIME OF GIVING BACK June 2022
Triple S Director an Integral Volunteer at New Orleans Children's Hospital






























LIGHT AT THE END OF THE TUNNEL June 2022
2022 BSC Market Report Shows Promising Industry Trends



SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations





SELLING THE TRUE COST OF SOAP June 2022
Factors to Consider When Making Hand Hygiene Decisions






EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier





EXTERIOR MAINTENANCE June 2022
5 Ways Cleaning Can Make a Strong Impression





ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening


FROM THE EDITOR: HOW TO DO MORE WITH LESS June 2022
Autonomous Machines Make an Impression











INSPECTING WHAT YOU EXPECT June 2022
Creating Cleaning Routines that Stick


MANAGEMENT: THE MORE YOU KNOW June 2022
The Perils of Hoarding Knowledge in Cleaning Operations


















FLOOR EQUIPMENT June 2022
Mops that Minimize Cross-Contamination




FLOOR EQUIPMENT June 2022
Choosing the Mop to Meet Your Needs





















SHARING STRATEGIES FOR SUCCESS April 2022
Tackle Recruiting and Retention Challenges Head-On






SHARING STRATEGIES FOR SUCCESS April 2022
Successful BSC Shares Cleaning Business Tips




INFECTION CONTROL June 2022
5 Stages of Pandemic Preparedness



BUILDING A FOUNDATION April 2022
BSC Lays a Foundation for Long-Term Success











6/6/2022
State of the Cleaning Industry
Taking a closer look at where things stand as the cleaning industry starts to assess lessons learned during the pandemic, and looking to the future.









BUILDING YOUR DIGITAL PRESENCE April 2022
Tips Distributors Can Use to Drive Website Traffic





BUSINESS TRENDS April 2022
State of the Cleaning Industry





STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design





WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Understanding Floor Coefficient Of Friction Standards


WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Products To Measure Slip Resistance, Traction








WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Keep Floors Safe by Measuring Slip Resistance




















ALL CHARGED UP April 2022
How Proper Training Extends Battery Life











PANDEMIC LESSONS LEARNED April 2022
Top Cleaning Challenges in Educational Facilities


















IN THE FIELD: CARPET CARE April 2022
Best Vacuum Types for Daytime Cleaning
Vacuum Selection Minimizes Daytime Cleaning Disruptions

FREETIME: EILEEN THE ARTIST April 2022
Distributor's Freedom To Explore Helps Unlock Creativity










BE AN ELITE BSC April 2022
4 Qualities of Rapid-Growth Owners


CLEANING REMAINS A TOP PRIORITY April 2022
Improving Hand Hygiene as Facilities Reopen


CLEANING REMAINS A TOP PRIORITY April 2022
Tools That Help Ensure Cleaning Compliance











FROM THE EDITOR: AVOIDING THE BLAME GAME April 2022
BSCs Manage Turnover With Strong Leadership


POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences







POST-PANDEMIC RESTROOM CLEANING April 2022
Tips And Tricks For Efficient Restroom Cleaning



















































SOFTWARE THAT SUPPORTS SALES February 2022
How ERP and CRM Software Benefits Jan/San Distribution


SOFTWARE THAT SUPPORTS SALES February 2022
Software That Boosts Sales and Manages Inventory


SOFTWARE THAT SUPPORTS SALES February 2022
Pricing, Productivity and Future Benefits of ERP Software


















PROFILE IN LEADERSHIP April 2022
4 Keys to Establishing Company Culture




THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
6 Steps To Ensure Employee Safety


THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
How To Market Your Safety Program To Employees






MATTING MATTERS February 2022
Steps To Simplify Mat Selection


MATTING MATTERS February 2022
Matting Based On Facility Type, Foot Traffic


SUPPLY CHAIN TO BE TANGLED ALL YEAR February 2022
Supply Chain To Be Tangled All Year






DOOBIN TAKES THE LEAD February 2022
BSCAI President Nathalie Doobin Shares 2022 Plans








ROADMAP TO HIRING February 2022
How To Hire A Diverse Staff


BE AN ELITE BSC February 2022
3 Steps For Improving Workload Management







EATING CLEAN February 2022
Tips for Infection Prevention Success











FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors


LENDING A HAND WITH DISPENSERS February 2022
How To Promote Hand Sanitizer Usage


LENDING A HAND WITH DISPENSERS February 2022
Distributor Guidance Key To Hand Sanitizer Programs







STRATEGIC SELL February 2022
How To Build Elite Inside Sales












BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Employee Recognition Improves Retention




BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Business Challenges Breed Opportunities For Growth


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Lessons in Leadership















FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors


FROM THE EDITOR: LEADERSHIP LESSONS February 2022
Strong Leadership Requires Tough Decisions










COMMUNICATING IAQ STRATEGIES February 2022
Managing Indoor Air Quality Expectations






BACK TO BASICS February 2022
Labels Key To Selecting Disinfectants











HELP WANTED February 2022
5 Steps To Hiring And Retaining Talent


HELP WANTED February 2022
How To Improve Job Postings


HELP WANTED February 2022
Employee Flexibility Key To Retention


MANAGEMENT COLUMN: NEW YEAR, NEW APPRECIATION February 2022
Continued Appreciation For Frontline Workers







FROM THE EDITOR: FLEXIBILITY KEY TO NAVIGATING 2022 February 2022
Rethinking Cleaning Schedules, Staffing As Pandemic Continues






















































THE MISSING PIECE November 2021
Survey Outlines End User Purchasing And Service Trends
Products, services and resources that help distributors stand out from the competition
















































BSCAI MEMBER NEWS November 2021
5 Tips For Employee Motivation







WEIGHING THE OPTIONS November 2021
Distributor Consulting Tips For Floor Pad Selection


WEIGHING THE OPTIONS November 2021
On-Site Assessments Ensure Quality Floors


WEIGHING THE OPTIONS November 2021
Color-Coding Simplifies Floor Pad Selection








MANAGEMENT: THE CLEAN SYNDROME November 2021
How Cleaning And Disneyland Are Connected



THE STRATEGIC SELL November 2021
Peer Or Peddler






BE AN ELITE BSC: 5 COMPONENTS FOR A HEALTHY SALES PIPELINE November 2021
Building A Steady Sales Flow For Company Growth


HEALTHY SCHOOLS: PRIORITIZING HEALTH November 2021
Funding Can Improve Facilities, Standard Protocols


MAKING AN IMPRESSION November 2021
Tips For Improving Restroom Experiences



MAKING AN IMPRESSION November 2021
Optimizing Restroom Setups For Occupants






PRE-PORTIONING PACKS A PUNCH November 2021
Pre-Measured Chemicals Improve Costs, Efficiency


PRE-PORTIONING PACKS A PUNCH November 2021
Portion Control Packs Simplify Training


INTERIM CARPET MAINTENANCE November 2021
Experts Discuss, Debate Interim Carpet Care


INTERIM CARPET MAINTENANCE November 2021
Selecting Interim Carpet Care Equipment


INTERIM CARPET MAINTENANCE November 2021
How Often Should Interim Carpet Maintenance Be Done?


INTERIM CARPET MAINTENANCE November 2021
Going Green With Interim Cleaning





FROM THE EDITOR: SURVEY OUTLINES PURCHASING TRENDS November 2021
Customer Purchasing Changes Since Pandemic







FROM THE EDITOR: HOW HAS THE PANDEMIC CHANGED YOUR COSTS AND FREQUENCIES? November 2021
Understanding Your Staff And Budgetary Needs





BOOST CARPET CLEANLINESS October 2021
Carpet Equipment That Helps Maintain Cleanliness


BOOST CARPET CLEANLINESS October 2021
Choosing The Right Carpet Care Equipment









BE AN ELITE BSC October 2021
Be Smart About Forgiven PPP Funds



MAKING SCENTS October 2021
Tips To Combat Facility Odors




GUIDING THE FLOORS October 2021
Education On Mopping Ergonomics


GUIDING THE FLOORS October 2021
Choosing Between Cotton And Microfiber Mops


GUIDING THE FLOORS October 2021
Color-Coding Cleaning Tools To Improve Safety







CALCULATING CLEANING COSTS October 2021
Report Outlines Cleaning Costs And Frequencies


FACES OF THE FRONTLINE: JOSE SANTOS, HARVARD MAINTENANCE October 2021
Recognizing A Valuable Frontline Hero








FACILITY FOCUS: ROBOTIC REVAMP October 2021
Denver Public Schools Embrace Autonomous Autoscrubbers


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Floor Equipment That Helps Minimize Downtime


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Autonomious Autoscrubbers Help Streamline Floor Care









STRATEGIC SELL: 2022 IS HERE! October 2021
How To Hit Sales Goals In 2022













A CLEAN SWEEP FOR SIN CITY October 2021
Honoring Best In Class Cleaning Products















A MOUNTAIN WORTH CLIMBING August 2021
Cleaning Managers Address Budgeting


A MOUNTAIN WORTH CLIMBING August 2021
Purchasing Priorities For Facility Cleaning Managers


A MOUNTAIN WORTH CLIMBING August 2021
Survey Addresses Hiring Challenges In Cleaning



THE ROAD TO SMARTER SELLING September 2021
Selling Strategies And Tips To Closing Deals


THE ROAD TO SMARTER SELLING September 2021
Sales Should Focus On Products, Not Discounts


THE ROAD TO SMARTER SELLING September 2021
Tips To Create Sales Opportunities And Being Flexible
















THE STRATEGIC SELL September 2021
Are You Curious Enough To Succeed?











A DIFFERENT KIND OF DISINFECTION August 2021
Understanding Hypochlorous Acid (HOCl)


A DIFFERENT KIND OF DISINFECTION August 2021
Two-Step Cleaning Then Disinfecting


A DIFFERENT KIND OF DISINFECTION August 2021
HOCl Vs. Alternative Cleaning Chemicals


A DIFFERENT KIND OF DISINFECTION August 2021
How To Apply HOCl


ELITE BSC COLUMN: WHEN SALES SHOULD HAND OFF ACCOUNTS TO OPERATIONS August 2021
How To Manage Sales-Client Relationships


FROM THE EDITOR September 2021
Coaching A Winning Sales Team

















BSCAI: EXPLORE BSCAI'S EDUCATION HUB August 2021
Online Education Opportunities With BSCAI







IAQ AND CLEAN CARPETS August 2021
Health Benefits Of Vacuum Cleaners


IAQ AND CLEAN CARPETS August 2021
How Air Filtration Prevents Illnesses


IAQ AND CLEAN CARPETS August 2021
Selecting A Safe, Ergonomic Vacuum


IAQ AND CLEAN CARPETS August 2021
Assisting End Users With Vacuum Maintenance


MANAGEMENT COLUMN August 2021
6 Tips To Leaner Cleaning Programs





FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Nanotechnology Boosts Infection Control Efforts


FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Facility Benefits From Testing Nanotechnology Products




GREENLIGHTING SUSTAINABILITY August 2021
Small Steps Ensure Successful Green Cleaning


BREAKING THE CHAIN August 2021
How To Manage The Supply Chain


BREAKING THE CHAIN August 2021
Causes For Supply Chain Shortages






HEALTHY SCHOOLS: LEARNING FROM EXPERIENCE August 2021
4 Lessons For Safe School Reopenings


FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Disinfecting Touchpoints Reduces Cross-Contamination


THE STRATEGIC SELL: A YEAR TO REMEMBER August 2021
Sales In The Post Pandemic Economy




BREAKING THE CHAIN August 2021
Learning From Supply Chain Setbacks


GLOVES AND GOGGLES GALORE August 2021
Reinforcing PPE Best Practices


GLOVES AND GOGGLES GALORE August 2021
Facial Protection From Disinfectants


TIME TO TALK WINTER August 2021
Tips For Ordering Ice Melt











GLOVES AND GOGGLES GALORE August 2021
How To Budget For PPE








FROM THE EDITOR: A SHATTERED SUPPLY CHAIN August 2021
Understanding Supply Chain Challenges


























































BE AN ELITE BSC June 2021
4 Keys To Closing Sales








A RETURN TO CARPET CARE June 2021
Keeping a Carpet Cleaning Schedule


A RETURN TO CARPET CARE June 2021
Promoting A Carpet Care Budget




A RETURN TO CARPET CARE June 2021
Health Benefits Of A Carpet Care Program



THE STRATEGIC SELL: DISRUPTION...GOTTA LOVE IT! June 2021
Tips For Salesforce Evaluation













FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz






SELLING SUSTAINABILITY June 2021
How Distributors Can Manage Sustainability Requests






CASE STUDY June 2021
Delivering A Superior Clean


DISCUSSING DISPENSER UPGRADES June 2021
Tips For Selling Touch-Free Dispensers


DISCUSSING DISPENSER UPGRADES June 2021
Evaluating Facility Dispenser Setups


DISCUSSING DISPENSER UPGRADES June 2021
Battery Selection For Soap Dispensers








NO SURFACE LEFT BEHIND June 2021
Hotspots To Look For When Cleaning Restrooms


POINTS OF INSPECTION June 2021
5 Common Hiding Places For Pests





FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits



FROM THE EDITOR: PASSING ON PRICE INCREASES June 2021
How To Discuss Pricing With Customers






MANAGEMENT COLUMN: JANITORS TO THE CORE June 2021
Maintaining Respect For Custodians Amid Reopening















FOLLOWING THE STEPS June 2021
Floor Care Tips As Facilities Reopen


FOLLOWING THE STEPS June 2021
Machine Maintenance Prevents Infection Spread












FROM THE EDITOR: A CLEANING AUDIT WILL VALIDATE YOUR EFFORTS June 2021
How To Evaluate Your Cleaning Program













































EXECUTIVE INSIGHTS: GREG BUCHNER ON THE OPPORTUNITIES AND CHALLENGES OF 2021 April 2021
CleanOffice CEO Talks Pandemic, BSCAI Events


THIS TEAM HAS A CRISIS CAPTAIN IN JILL DAVIE April 2021
Simplifying Cleaning Schedules













TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?



FILLING THAT EMPTY SEAT April 2021
Jan/San Sales Jobs Do Attract Young Workers


FILLING THAT EMPTY SEAT April 2021
What Gen Z And Millennial Workers Want


FILLING THAT EMPTY SEAT April 2021
Use Personality And Skills Tests When Hiring








SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Battery Vs. Corded Vacuums


BENEFITS OF BUYING GROUPS April 2021
Distributor Growth Areas And In-person Events


BENEFITS OF BUYING GROUPS April 2021
Buying Groups Help With Supply Chain Issues









CLEANING SMARTER April 2021
Benefits Of Restroom IoT Products



CLEANING SMARTER April 2021
Scheduling & Managing Inventory With IoT












PREVENT THE HAZARD April 2021
Tips For Preventing Slip-And-Fall Accidents


PREVENT THE HAZARD April 2021
Risk Assessment Plans, Signage Improve Safety


PREVENT THE HAZARD April 2021
How To Select Floor Mats


TAKING CHARGE April 2021
How To Properly Charge Batteries


BSCAI GOVERNMENT AFFAIRS WEBINAR: WASHINGTON POLICY UPDATE April 2021
BSCAI Federal Policy Webinar Available






ROLLING WITH THE PUNCHES April 2021
Hybrid Learning Enhances School Cleaning


ROLLING WITH THE PUNCHES April 2021
Boosting Morale Amid Pandemic Stress




A HOLISTIC HANDWASHING APPROACH April 2021
Key Locations For Hand Sanitizer Stations




SET THE COURSE April 2021
How To Recruit And Retain Clients






STRATEGIC SELL: POST-COVID SALES SUCCESS April 2021
Four Steps To Sales Transformation In 2021


KEEPING DOORS OPEN April 2021
OCCC Protocols Ensure Safe Events


KEEPING DOORS OPEN April 2021
Partnerships Pivotal To Infection Prevention






FROM THE EDITOR: LESSONS LEARNED FROM THE PANDEMIC April 2021
Technology Propels Jan/San Distributors


















































































LUKE TAKES THE REINS February 2021
Outlining The Value Of A BSCAI Membership






ONLINE EXCLUSIVE February 2021
11 Tips To Crush Your Next Online Presentation









TOP PRODUCTS FOR HAND HYGIENE February 2021
Selecting Soaps, Sanitizers For Facility Customers


TOP PRODUCTS FOR HAND HYGIENE February 2021
Handwashing Stations Pivotal To Infection Control


QUALITY FLOOR CARE PROGRAMS PREVENT GERMS, PROMOTE HEALTH February 2021
Certified Products Prevent Greenwashing













MARSDEN SERVICES WON THE SUPER BOWL OF CLEANING CONTRACTS February 2021
Vendor Partnership Key To Super Bowl Contract


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Distributor Consulting Key To Facility Floor Care










EMBRACE VIRTUAL February 2021
Tips For Virtual Business Success


EMBRACE VIRTUAL February 2021
Preventing Video Conferencing Fatigue


EMBRACE VIRTUAL February 2021
Preparing For Virtual Events, Trade Shows


COVID-19 AND VACCINES: CAN YOU MANDATE THAT EMPLOYEES GET THEM? February 2021
Understanding Employer-Mandated COVID-19 Vaccinations


TOP PRODUCTS FOR HAND HYGIENE February 2021
Comparing Liquid Vs. Foam Soap












OPTIMIZED VACUUMS PROMOTE IAQ February 2021
Vacuum Setup Key To Quality Carpet Care






JUSTIFYING PRICE INCREASES February 2021
Selling Service Key To BSC Price Increases




LEARNING FROM OUR EXPERIENCES February 2021
Training, Supply Management Improves Cleaning Protocols




JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual







SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies










FROM THE EDITOR February 2021
Finding And Keeping The Right People


A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen


TEAM APPROACH February 2021
Keep It Simple When Disinfecting













ALL EYES ON DISINFECTING February 2021
Cleaning Before Disinfecting Essential For Spraying


ALL EYES ON DISINFECTING February 2021
Electrostatic Efficiently Targets Germs


ALL EYES ON DISINFECTING February 2021
Tips For Safe Spraying, Chemical Purchasing















































































PRIVATE LABEL November 2020
Six Package Design Trends For 2021
























I’M FINE! (AND OTHER COVID LIES) November 2020
Stress Management Tips For BSCs











COVID CRACKDOWN November 2020
Protecting BSCs From Liability Claims



EVALUATING CLEANING TECHNOLOGIES November 2020
Tips For Choosing Between Infection Prevention Technologies


EVALUATING CLEANING TECHNOLOGIES November 2020
Evaluating Emerging Cleaning Technologies











RENTING VS. OWNING COMMERCIAL CLEANING EQUIPMENT November 2020
Key Factors To Making Equipment Purchasing Decisions








CELEBRATING SERVICE November 2020
BSCAI Names Industry Award Winners






BE SURE TO JOIN BSCAI FOR OUR 2021 EVENTS November 2020
CEO Seminar, Management Conference Near


ADDING VALUE WITH VACUUM SERVICES November 2020
Equipment Training, Maintenance Retains Customers


ADDING VALUE WITH VACUUM SERVICES November 2020
Free Services Lead To Revenue


ADDING VALUE WITH VACUUM SERVICES November 2020
Marketing Post-Purchase Services Pays Dividends







12/10/2020
PDI Appoints CCO



STRATEGIC USE OF CHEMICALS November 2020
Green-Friendly Infection Control Practices


KEEPING BATTERIES SAFE AND FUNCTIONAL November 2020
Consistent Battery Charging And Use Is Crucial








REFRESHING THE MESSAGE November 2020
Acme Rebrand Highlights Solutions-First Approach


REFRESHING THE MESSAGE November 2020
Product Research Key To Customer Service










2021: WHAT'S YOUR PLAN? November 2020
Planning For Post-Pandemic Sales


GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern


GET A LEG UP ON LEGIONELLA November 2020
Preventing Legionella Made Simple









KEEPING A FOCUS ON FLOOR CARE November 2020
Revisiting Service, Product Opportunities Amid Reopening











CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges




CLEAN STARTS WITH CLEAN MACHINES November 2020
Machine Cleaning Programs Minimize Pathogens


CLEAN STARTS WITH CLEAN MACHINES November 2020
Workloading For Machine Maintenance









IDENTIFYING PROSPECTS AND SUSPECTS IN COMMERCIAL CLEANING October 2020
Client Selection Tips For BSCs





RAMPING UP PPE PROTOCOLS November 2020
Steps For Implementing PPE


RAMPING UP PPE PROTOCOLS November 2020
Protocols That Reduce Cross-Contamination







WITH RESTROOMS, OCCUPANT ATTITUDES ALWAYS STINK November 2020
Reducing Occupant Complaints

























DIAGNOSING DISPENSING METHODS October 2020
Applying Chemicals Safely And Efficiently


DIAGNOSING DISPENSING METHODS October 2020
Infection Prevention Dispensing Technologies


THE COST OF STRONG SALES October 2020
How Jan/San Sales Reps Are Paid






ESTABLISHING IAQ PROTOCOL October 2020
Chemicals, Training And Equipment Strategies For IAQ


A CRUCIAL CLEAN October 2020
Assessing Top Products For Hand Hygiene


A CRUCIAL CLEAN October 2020
Tips To Promote Handwashing




HOW QUICKLY THEY FORGET October 2020
Maintaining Hygiene Amid Pandemic Fatigue






COLOR CODING PROVIDES SIMPLIFICATION October 2020
Color Coding Simplifies Infection Prevention


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Distributors Provide Guidance In Marketing, Education




A GOOD KIND OF TRAFFIC October 2020
Changing Facility Foot Traffic Can Make Cleaning Easier







PREPPING FOR WINTER WEATHER October 2020
Tips To Prevent Slip-And-Fall Injuries








BALANCING FRAGRANCE October 2020
Finding That Clean Scent


ODOR CONTROL October 2020
Treating Restroom Smells




UNDERSTANDING YOUR SALES FORCE October 2020
More Than A Sales Process Is Needed






THE HILL I’LL DIE UPON October 2020
Teaching Cleaning Fundamentals


PANDEMIC SILVER LINING? October 2020
Virtual Events Helping Distributors








RESEARCHING ROBOTICS October 2020
Robotic Cleaning Boosts Daily Efficiency


























WITH ALL EYES ON CLEANING, DEPARTMENTS WOEFULLY UNDERSTAFFED October 2020
Managing Cleaning Departments As Demands Rise











SUPPORTING FOODSERVICE CUSTOMERS September 2020
Packaging, Supply Strategy Key To Foodservice Success


SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands








MASTER YOUR MOPPING SYSTEM September 2020
Experts Analyze Mopping Options




CUSTOMERS COME FIRST September 2020
Husband And Wife Duo Stay Positive During Tough Times



CUSTOMERS COME FIRST September 2020
Customer Growth Takes Distributor Global


CUSTOMERS COME FIRST September 2020
Crisis Doesn't Change Core Business Strategy


HAND HYGIENE AND COVID-19 September 2020
Facilities To Adopt Touchless Products


HAND HYGIENE AND COVID-19 September 2020
Setting A Template For Pandemic Preparation








HELPING THE HUNGRY September 2020
Distributor's Account Exec Helps Feed The Needy


LAUNCHING INTO UNCHARTERED TERRITORY September 2020
Facility Managers Prepare For School Year











CLEANING DURING COVID SHUTDOWN September 2020
Closures Allow For Restoration Projects


CLEANING DURING COVID SHUTDOWN September 2020
Reopening Requires Multi-Department Planning





FACES OF THE FRONTLINE September 2020
Vicky Virgen Leads As Demands Rise






STICKING TOGETHER September 2020
Helping Clients With Pandemic Tension






9/21/2020
Dow Hires New SVP






MAINTAINING ORDER September 2020
Promoting Effective COVID-19 Protocol







KEEPING A LEVEL HEAD September 2020
Cleaning For Health Includes Self-Care


PURSANT REPORT HIGHLIGHT MARKET TRENDS August 2020
Impact Of The Health Crisis On Mergers & Acquisitions




WE’RE STILL IN THIS TOGETHER September 2020
Pandemic Adjusts Cleaning Needs










POSITIONING BSCS FOR PANDEMIC SALES August 2020
Avoiding Predatory Business During Outbreak


BSCAI MEMBER NEWS August 2020
Contracting Conversations Podcast Launches






OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program







OPTIMIZING FLOOR CARE August 2020
Robotic Equipment Expands Staff Capability











CREATING AN IDEAL CUSTOMER PROFILE August 2020
Decide Who And Who Not To Sell To









FACES OF THE FRONTLINE August 2020
California Janitor Excels With Team-Oriented Approach



WHAT CUSTOMERS WANT August 2020
The Importance Of Environmental Certifications


LENDING A HAND August 2020
Distributors Provide Pandemic Consulting


LENDING A HAND August 2020
Chemical Safety Guidance For Customers


LENDING A HAND August 2020
Meeting Increased Cleaning Demands






FROM THE EDITOR August 2020
First Impressions Key To Facility Reopening

















CREATING CONNECTIONS August 2020
Virtual Customer Connections Are A Necessity




























CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration


















BE AN ELITE BSC June 2020
Tips For BSC Growth












EMPLOYMENT IN THE COMMERCIAL CLEANING INDUSTRY IN 2019 June 2020
Frontline Labor Report Highlights Retention Strategies







MAKE A NAME FOR YOURSELF June 2020
The Private Label Products Of Today



PRIVATE LABEL June 2020
Reliable Manufacturing Partner Wanted









NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Adapting To Changes In Distributor Services


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Managing Pandemic Supply Shortages


EXECUTIVE INSIGHTS: FRANK TREVISANI, BSC, SPARTAN CHEMICAL COMPANY June 2020
Spartan Chemical's Frank Trevisani Discusses Cleaning For Health


THE FUTURE LOOKS BRIGHT June 2020
2020 Building Service Contractor Market Report




7/2/2020
BRAVO! Joins NSA




MANAGING MARIJUANA ODORS June 2020
Establishing Customer Relationships


CHECK OUT BSCAI’S NEW PODCAST: CONTRACTING CONVERSATIONS June 2020
New BSCAI Podcast To Cover Pandemic Response








APPROACHING CONTRACTS DURING THE COVID-19 TRANSITION June 2020
Discussing Client Needs Before Reopening


INTRODUCING THE WINNERS June 2020
Top Cleaning Chemical Products


INTRODUCING THE WINNERS June 2020
Restroom Dispensers and Consumables Winners


INTRODUCING THE WINNERS June 2020
Top Cleaning Tools


INTRODUCING THE WINNERS June 2020
Cleaning Equipment And Accessories Winners


INTRODUCING THE WINNERS June 2020
Distributors Name Top Jan/San Products











A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Polished Concrete Flooring Trims Spending, Improves Sustainability


A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Steps For Considering A Floor Plan Change





LEANING INTO THE PANDEMIC June 2020
Adapting To Sales In A Digitally-Dominated Economy



ADAPTING TO COVID-19 CHALLENGES June 2020
Connecting With Staff And Maintaining Morale


ADAPTING TO COVID-19 CHALLENGES June 2020
Managing Inventory Amid The COVID-19 Pandemic








DISTRIBUTORS CAN BE A 'REOPENING RESOURCE' June 2020
New Procedures, Facility Layouts Require Distributor Consulting


TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Reducing HAI's Wth Touchpoint Disinfecting












PREPARATION IS THE BEST PROTECTION June 2020
Facility Managers Must Know How To Fight Pandemics











THE NEW NETWORKING June 2020
Reconnecting At The Virtual Cleaning Summit
















STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages































CORDED VS. CORDLESS CONSIDERATIONS April 2020
Corded Vs. Cordless Vacuum Features


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Manufacturers, Distributors Serve As Vacuum Selection Resources






ROUTINE CLEANING CAN ALSO BE NEW AND NOVEL April 2020
Classic Cleaning Routines Are Made To Fight Coronavirus






TIME, ATTENDANCE SOLUTION IMPROVES LABOR COMPLIANCE April 2020
Labor Management System Helps BSC Save




LOOKING AHEAD April 2020
Tips For Employee Succession Plans


LOOKING AHEAD - CREATING WELL-TRAINED LEADERS THROUGH SUCCESSION PLANNING PART 2 April 2020
Transitioning Responsibilities During Training


BSCS FACE UNIQUE LABOR CHALLENGES IN LIGHT OF COVID-19 April 2020
Building Service Contractors Offer Solutions To Labor Problems










THE COST OF LITHIUM April 2020
Cost And Safety Of Lithium Batteries


CLEANERS AND DISINFECTANTS April 2020
Developing An Effective Training Program








BENEFITS OF ONBOARD MOPS April 2020
Onboard Mops Add Convenience, Reduce Injury






STRENGTH IN NUMBERS April 2020
Buying Groups Address Industry Challenges



STRENGTH IN NUMBERS April 2020
Benefits Of Buying Groups







ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Education, Protocols And Products To Combat COVID-19


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Cleaning, Disinfecting Both Vital In COVID-19 Protocol


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Electrostatic Sprayers Serve As Accurate Cleaning Tool










FLOORING STANDARDS THAT PROTECT FACILITIES April 2020
Testing Floors To Prevent Slip-And-Fall Accidents







EDUCATED DISPENSER DECISIONS April 2020
Using Data To Determine Dispenser Setups


EDUCATED DISPENSER DECISIONS April 2020
Dispenser Placement, Foot Traffic Pivotal For Setup









EMBRACING CLEAN INITIATIVES April 2020
Survey Gauges Green Cleaning Equipment Adoption



EMBRACING CLEAN INITIATIVES April 2020
Conveying Value To Maintain Green Initiatives

































SOFTWARE SIMPLIFIES TRAINING, OPTIMIZES EFFICIENCY February 2020
Distribution Company Improves Thanks To ERP Software


















CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Entrance Matting Minimizes Floor Soil


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Unique Cleaning Requirements For Different Floors


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Luxury Vinyl Flooring Provides Simpler Maintenance, Installation






VETTING YOUR VACUUM SELECTION February 2020
Productivity And Ergonomic Considerations







FACES OF THE FRONTLINE - SPONSORED BY PROTEAM February 2020
Rickevon Johnson Stands Out With Unprompted Contributions


FIVE INSIGHTS INTO CLEANING MANAGEMENT February 2020
Engage Cleaning Staff For Operational Insight





SOFTEN AMAZON’S BLOW WITH ERP SOFTWARE February 2020
How Amazon Has Set The Bar High On Distribution


A QUICK INTRODUCTION February 2020
Zudonyi Takes Over As Editor-In-Chief


TAKING PAUSE FOR PAWS February 2020
Prepare Indoor Matting For Outdoor Moisture








FACES OF THE FRONTLINE February 2020
Sam Mills Exudes Leadership Beyond The Job






TAKING STOCK: WHAT’S IN YOUR CLOSET? February 2020
Inventory Management Improves Cleaning Efficiency





SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Superbugs Spreading From Soft Surfaces, Too


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Innovative Tech, Safer Disinfectants Are Tools Worth Exploring



EVOLVING WITH EVS February 2020
Adopting Proper Disinfection Equipment









VETTING YOUR VACUUM SELECTION February 2020
Facility Size, Safety Concerns Dictate Vacuum Investments


VETTING YOUR VACUUM SELECTION February 2020
Distributors And Manufacturers Offer Vacuum Expertise


WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines







CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Promoting Hygiene To Minimize Infections


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Cold And Flu Viruses Require Frequent Disinfecting









CLEAN BUILDINGS EXPO RETURNS TO BALTIMORE February 2020
Clean Buildings Expo To Offer Expanded Education Sessions
Clean Buildings Expo highlights education, product information and networking for facility cleaning managers.














































































































AWARDING SERVICE November 2019
A Cleaning Company That Gives Back


AWARDING SERVICE November 2019
BSCAI Names Its Employee Of The Year


AWARDING SERVICE November 2019
The People Who Received BSCAI’s Highest Honors





CLEANING UP RECYCLING November 2019
Proper Receptacles Lead To Correct Recycling








FROM THE EDITOR’S DESK November 2019
Weltin Moves On To Cover Facility Maintenance



THE FUTURE OF CLEANING LIES IN STANDARDIZATION November 2019
Why Standardized Cleaning Is Important







A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning’s Role In Public Health


A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning And Disinfecting Must Be Done In Two Steps


READY, SET, SELL! November 2019
How To Speed Up Sales Performance















KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
IoT Advancements Measure Employee Performance


HAND DRYER MUST-HAVES November 2019
Some Desire Hand Dryers With HEPA Filters






EMBRACING MICROFIBER November 2019
Transitioning To Microfiber Mops


EMBRACING MICROFIBER November 2019
Microfiber Promotes Efficiency, Ergonomics










CARPET DRYING DEMYSTIFIED November 2019
Protect Carpets With Proper Dry Times


CARPET DRYING DEMYSTIFIED November 2019
Techniques To Speed Up Carpet Drying







REDUCING WORKER INJURIES November 2019
Trim On-The-Job Accidents


REDUCING WORKER INJURIES November 2019
Promoting Workplace Safety











STRESSING SAFETY November 2019
Custodial Managers Emphasize Employee Safety




HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys







BACK TO VEGAS FOR BSCAI October 2019
Annual BSCAI Event Boasts Meaningful Education


INCREASING THE CIRCULARITY OF FACILITIES LIFE October 2019
Products As A Service Promotes Cleaning Efficiency




SHOWCASES, SEMINARS AND SLOTS October 2019
Getting To Know The ISSA Show Speakers





CASE STUDY: GETTING A GRIP AT LONG JOHN SILVER'S October 2019
Popular Retailer Capitalizes On Floor Matting




CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Boost Efficiency By Empowering Staff


CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Supplying Tools Staff Need To Succeed







BENEFITS OF ERGONOMICS October 2019
Ergonomics Promotes Safety, Boosts Morale


BENEFITS OF ERGONOMICS October 2019
Training Emphasizes Mopping Ergonomics









THE VALUE OF ICE MELT October 2019
Proper Application Of Ice Melt Improves Effectiveness















PULLING THE PLUG October 2019
Embrace Cordless Vacuum Cleaners


PULLING THE PLUG October 2019
The Benefit Of Cordless Backpacks






CRACKING THE CODE October 2019
Fighting Infections In Healthcare Facilities


CRACKING THE CODE October 2019
What Slips And Falls Can Cost Facilities







FROM THE EDITOR: KNOWLEDGE IS POWER October 2019
Facility Managers Use Data To Support Cleaning Initiatives






















10/9/2019


























EMAIL ISN’T ENOUGH September 2019
Live Communication Helps Make Sales


KICKING THE BUCKET September 2019
There's Still A Place For The Mop And Bucket









SMALL PLASTICS UNDER A MICROSCOPE September 2019
Prevent Small Plastics From Slipping Through Recycling Cracks


ESTABLISHING STAFF ENGAGEMENT September 2019
Six Steps To Successful Staff Engagement


DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
Hospital Bed Mattress, Curtains Require Attention


DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
The Problem With Sanitizing Soft Surfaces






















EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Autonomous Cleaning Equipment Helps Facilities In A Big Way


EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Workers Respond To Robotic Floor Equipment




THE POWER OF PEER GROUPS August 2019
With Peer Groups, BSCs Don't Go It Alone






SECURE STRONG HIRES September 2019
Benefits Of Changing Hiring Strategies


FROM THE EDITOR'S DESK August 2019
Employee Onboarding Vital For BSCs












CLEANING ON THE FIRST SHIFT August 2019
Vacuum Helps Make The Switch To Day Cleaning


OVERCOMING HURDLES September 2019
Management Advice On Cleaning Struggles





WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives











THE RISE OF ROBOTS August 2019
Cleaning Robots Drive Business Innovation


THE RISE OF ROBOTS August 2019
Automation An Asset To Janitor












SUPPLYING THE CORRECT ICE MELT August 2019
The Science Of Selling Ice Melt


SUPPLYING THE CORRECT ICE MELT August 2019
Developing A Diversified Salt Portfolio


SUPPLYING THE CORRECT ICE MELT August 2019
Sell On More Than Price














VISION FOR SUCCESS August 2019
SupplyDen Fulfills Childhood Dream


VISION FOR SUCCESS August 2019
An Emphasis On Business Ethics


VISION FOR SUCCESS August 2019
The Importance Of Web Presence








8/20/2019
Zep Names New CEO








COMPETING WITH AMAZON August 2019
Doing Business Against An E-Commerce Giant
































































END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use

























MANAGING CLEANING EXPECTATIONS June 2019
How Home Economics Helped Shape The Profession Of Clean


THE STRATEGIC SELL June 2019
Closing Sales Is Overrated






TIME TO EMBRACE DASHBOARD SOFTWARE June 2019
Fix Flaws With Business Intelligence Dashboard Software



FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
High-Speed Hand Dryers Keep Restrooms Clean And Long Lines Moving Quickly


FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
Gillette Stadium Sustainability Efforts


FACES OF THE FRONTLINE June 2019
Chicago Day Porter Known For Kindness, Hard Work


FROM THE EDITOR June 2019
The Answer To Infection Control


TACKLING TENACIOUS HAIS June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS June 2019
Disinfecting Processes That Reduce HAIs


SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom





PREPARING TOMORROW’S LEADERS June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS June 2019
Prepare Prospective Cleaning Leaders





2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face




INDUSTRY STATISTICS April 2019
2019 Building Service Contractor Market Report







CATCHING GHOST EMPLOYEES April 2019
A Form Of Payroll Fraud That Is Frightening



FREETIME: THE OVER 50 SOCCER STAR April 2019
Vice President Of Impact Products Is A Soccer Star



FACES OF THE FRONTLINE April 2019
Chicago Janitor Keeps Coworkers, Customers Happy


BRANDING THE RESTROOM April 2019
Customized Soap Dispensers Help School Show Pride




KNOW THE REASONS BEHIND YOUR ACTIONS April 2019
Gain Leadership Skills By Asking "Why?"



VACUUM SUCCESS April 2019
Productivity Gains Of Backpack Vacuums


FROM THE EDITOR April 2019
Sanitary Maintenance Gets New Look


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment






NAVIGATING THE OCEAN OF INDOOR PLASTIC April 2019
How Departments Can Reduce Their Environmental Imprint









FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Aqueous Ozone Controls Pollutants And Protects Staff


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Testing Effectiveness Of Cleaning Technologies


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Training Staff On Advantages Of Water Technologies


LEADERSHIP THROUGH THE LABRINTH April 2019
Buying Groups Help Distributors Win In Healthcare


April 2019
Communicating Value


FROM THE EDITOR April 2019
Clean Buildings Expo Impresses


ZEROING IN ON GERMS April 2019
Schools Tackle Germ Hotspots


THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE April 2019
How To Clean The Air


THE AIR WE BREATHE April 2019
Systems That Tackle Indoor Air Contaminants


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction




GIVING SLICK FLOORS THE SLIP April 2019
Flooring Standards Facility Managers Should Know


GIVING SLICK FLOORS THE SLIP April 2019
Steps To Improving Floor Safety


GIVING SLICK FLOORS THE SLIP April 2019
Signs Stop Slips And Falls



FROM THE EDITOR March 2019
Amazon Strikes Jan/San Distributors Again


HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations



APPEALING TO CUSTOMERS February 2019
Why BSCs Should Embrace Sustainability



CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears



A HANDBOOK FOR THE CLEANING INDUSTRY February 2019
New Book Helps BSCs To Thrive










THE HONORABLE BRYAN SMITH February 2019
Jan/San Professional Serves Role In Local Government






ROBOTS ARE CHANGING DISTRIBUTORS' ROLES February 2019
Autonomous Cleaning Equipment Force Distributors To Consult More




BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy





GETTING THE MOST OUT OF SALES MANAGERS February 2019
Sales Training Vital To Success


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


RECRUITING GENERATION NEXT February 2019
What Millennials In The Workplace Desire



TAKING CONTROL OF INFECTIONS February 2019
Identify Common Germs Found In Facilities


TAKING CONTROL OF INFECTIONS February 2019
Protection From Pathogens


TAKING CONTROL OF INFECTIONS February 2019
Life Span Of Germs And Cleaning Efficacy


CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


SOFTWARE HELPS CUSTOMIZE CLIENT RELATIONSHIPS February 2019
ERP Solution Improves Business Performance


CONTROLLING DUST CONTROLS INFECTIONS February 2019
Using Vacuums To Fight The Spread Of Infections


CONTROLLING DUST CONTROLS INFECTIONS February 2019
Vacuum Features Best Suited For Healthcare Facilities


QUAT BINDING QUERIES February 2019
Hospitals Fight Quat Binding While Fighting Infections


QUAT BINDING QUERIES February 2019
Tips To Prevent Quat Binding


QUAT BINDING QUERIES February 2019
Alternatives To Disinfecting With Quats




BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE November 2018
Book Helps Improve Relationship With Coworkers


CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing



BUILDING A COMPANY AROUND ROBOTICS November 2018
Business Uses Robotic Cleaning Technology To Empower Workers


DISINFECTANT RECOMMENDATION REDUCES C. DIFF CASES November 2018
Two-Step Cleaning Process Improves Hospital Conditions




SOFTWARE BUSTS GHOST EMPLOYEES AND EXPOSES TIME FRAUD November 2018
Technology Helps Avoid Labor Deceit


GREEN CLEANING: LOOK WHAT THE OCCUPANT DRAGGED IN November 2018
Identify And Combat Cleaning Challenges


BIG SHOES TO FILL November 2018
Start Leadership Succession Planning Today



THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times




FACILITY FOCUS November 2018
Fighting Contamination In Recycling


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite




THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


THE RIGHT MACHINE FOR THE JOB November 2018
Selecting The Best Vacuum For Distributors' Largest Markets




MATTING IS A MUST November 2018
Choose Mats That Prevent Slips And Falls


MATTING IS A MUST November 2018
Mats That Help Protect Flooring Investments


FROM THE EDITOR November 2018
IoT Takes A Step Forward


PAPER TRAIL FROM A TO Z November 2018
Explaining Sustainable Paper Products


PAPER TRAIL FROM A TO Z November 2018
Defining Green Paper Terms


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


SERIOUS RACQUETBALL October 2018
Pro-Link Manager Has Major Game



PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment



STOP THE TRANSPORT OF PATHOGENS October 2018
Combat Pathogens At Their Source


STOP THE TRANSPORT OF PATHOGENS October 2018
Cleaning Technology Fights Contamination


BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce




PROPONENTS OF PROPORTIONERS October 2018
What To Consider When Introducing Proportioners


PROPONENTS OF PROPORTIONERS October 2018
Advantages Of Pre-measured Chemical Packages


October 2018
ISSA Voices Concern


CHASING THE SHINE October 2018
The High Price Of Shiny Floors


CHASING THE SHINE October 2018
Low-Maintenance Flooring Options For Facilities


CHASING THE SHINE October 2018
Tips For Long-Lasting Floor Shine


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line


LEARN TO LIVE WITH CHANGE September 2018
'Who Moved My Cheese' Helps Businesses Adapt


REDUCING SLIP-AND-FALL HAZARDS September 2018
Floor Chemical Examinations Lessen Falls


September 2018
Leaving A Legacy





FROM THE EDITOR'S DESK September 2018
Recognizing Cleaners








LAUNDRY DISPENSER RESTORES CUSTOMER SATISFACTION October 2018
Updated Equipment Reduces Emergency Calls


SELLING SUSTAINABILITY September 2018
Iowa-Des Moines Supply Goes Beyond Green Cleaning Products




DEVELOP HEALTHY LEADERSHIP INTENTIONS September 2018
Defining What It Means To Be An Effective Leader


NEW HOST CITY FOR ISSA SHOW September 2018
Speakers, Innovative Products Highlight ISSA Show North America



ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


FROM THE EDITOR September 2018
ISSA 2018 Puts Innovation On Display


MANAGEMENT SURVEY September 2018
Survey Examines Priorities Of Cleaning Managers


MANAGEMENT SURVEY September 2018
Annual Survey Examines Cleaning Budgets


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Advantages Of Compact Floor Machines


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Productivity Advantages Of Small Autoscrubbers


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Using The Right Floor Equipment Improves Cleaning Outcomes



ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT August 2018
Take Your Carpet Care Further




TRACKING JANITOR PRODUCTIVITY WITH APPS August 2018
Exploring Evidence-Based Cleaning




DENVER BRONCOS STAY SAFE THANKS TO NEW ICE-MELT SOLUTION August 2018
Case Study: Stadium Experiences Success From Ice Melt Solution


SPINNING TUNES ALONGSIDE THE BUFFER August 2018
Creating Policies For Music In The Workplace


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits




FROM THE EDITOR'S DESK August 2018
BSCs Should Join The Zero Waste Movement



SPREADING AROUND SICKNESS August 2018
Hospital Floors Wrongfully Ignored



GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads


CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers


THE POWER OF PEERS August 2018
Peer-To-Peer Networking Helps Solve Issues


THE STRATEGIC SELL August 2018
B2B Trends Reshaping Inside Sales



SHOPPING FOR CARTS August 2018
Choosing The Right Cleaning Cart Or Caddy


SHOPPING FOR CARTS August 2018
Importance Of Organized Cleaning Carts




















HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? July 2018
Increase Business Revenue By Charging For Assistance







K-12 SCHOOL REDUCES LUNCHTIME WASTE July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability











OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression






INNOVATION AWARD WINNERS July 2018
Robot Technology Garners High Praise At Interclean


CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry








BOOK CLUB June 2018
Life Lessons From The Janitor


CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance











ADAPT, MIGRATE OR DIE June 2018
Staffing Challenges Facing Cleaning Departments













MANAGING WORKPLACE ERGONOMICS June 2018
Reducing Cleaning Worker Injuries Through Improved Ergonomics


MANAGING WORKPLACE ERGONOMICS June 2018
Ergonomic Improvements That Reduce Worker Injuries


MANAGING WORKPLACE ERGONOMICS June 2018
Create A Culture Of Safety For Custodians







THE TRUE COST OF FLOOR PADS June 2018
Value Of Premium And Budget Floor Pads


THE TRUE COST OF FLOOR PADS June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS June 2018
Proper Care And Safety Tips For Floor Pads







CHOOSING FULL COVERAGE June 2018
Disinfect Hard-To-Reach Surfaces


CHOOSING FULL COVERAGE June 2018
Reduce Labor Costs With Electrostatic Cleaners





KNOCK OUT June 2018
Fighting For Insourced Cleaning





MATTING THAT HELPS PROMOTE SAFETY June 2018
Promote Safety And Aesthetics Through Matting


MATTING THAT HELPS PROMOTE SAFETY June 2018
Benefits Of Incorporating Mats Into Floor Care Programs


MATTING THAT HELPS PROMOTE SAFETY June 2018
Choosing Mats Based On Floor Type And Seasonality


MATTING THAT HELPS PROMOTE SAFETY June 2018
Floor Mats: The Most Overlooked Areas Within Facilities



INDUSTRY TESTIMONIALS: GIVING GRATITUDE May 2018
A Magazine That Aids Company Branding












JAN/SAN LEADER FOR 75 YEARS May 2018
Sanitary Maintenance Celebrates Publication Milestone






SURVIVING IN THE AGE OF AMAZON May 2018
E-Tailers Forcing Distributor Sales Reps To Evolve






IOT-EQUIPPED DISPENSERS HELP REDUCE COMPLAINTS April 2018
Data Generation Helps Track Towel, Soap Supply


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Prevent Pests With Regular Inspections


HIRING THE RIGHT MANAGER April 2018
Identifying Desirable Leadership Qualities


PROGRESS IN GREEN CLEANING April 2018
Evolution Of Green Cleaning Initiatives


PROGRESS IN GREEN CLEANING April 2018
Future Of Cleaning Green


TRANSITION TO ELECTROSTATIC MACHINE PROVES SUCCESSFUL April 2018
Electrostatic Cleaning Helps Improve Business


ECO-FRIENDLY PRODUCT MITIGATES HIGH-TRAFFIC RESTROOM ODORS April 2018
Companies Team Up To Freshen Famed Railway Station




THE STRATEGIC SELL April 2018
PIM Systems Help Distributors Stay Organized


FROM THE EDITOR'S DESK April 2018
CBE Will Bring BSCs And Facility Executives Together


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Benefits Of Cleaning Carpets Using Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Sustainable Advantages To Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Putting Carpet Cleaning Polymers To The Test


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Outline When To Encapsulate Or Extract Carpeting


BE MORE THAN A CLICK AND A BOX April 2018
Buying Groups Help Distributors Compete Against E-Tailers



VACANCY DUE TO IMMIGRATION April 2018
DACA Dilemma Could Cause Janitorial Staffing Issues


VACANCY DUE TO IMMIGRATION April 2018
Turnover Would Hamper Commercial Cleaning Services


VACANCY DUE TO IMMIGRATION April 2018
A Path To Work Eligibility


VACANCY DUE TO IMMIGRATION April 2018
Immigration Debate To Continue Through The Fall


EXPANDING YOUR BRANDING April 2018
Chemicals Offer Entry Into Private Labeling


EXPANDING YOUR BRANDING April 2018
Brand Strategy Involves Knowing When To Expand



FREETIME: THE LANTERN WHISPERER April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns


ZEROING IN ON ZERO WASTE April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE April 2018
The Future Of Zero Waste


FROM THE EDITOR: DESERVING WINNERS April 2018
Distributor Choice Awards A Blast To Oversee


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program












CASE STUDY: BATTERY MAINTENANCE REDUCES CUSTOMER COMPLAINTS March 2018
Good Floor Care Starts With The Right Battery





THE BENEFITS OF BRAND NAMES September 2018
Selling Commercial Versions Of Consumer Brands




ROBOTIC FLOOR MACHINE ALLOWS JANITORS TO CLEAN HANDS-FREE February 2018
Case Study: Robotic Floor Machine Allows For More Efficient Janitorial Work



UNPLUGGING FOR GREATER EFFICIENCY AND COST SAVINGS February 2018
Battery Upright Vacuums Lead To Improved Productivity







SUPPLY BETTER CUSTOMER RESPONSIVENESS February 2018
ERP Software Solutions Enhance Speed To Market



3/12/2018
3M Names New CEO


AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria













FOSTERING STRONG LEADERS February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Proper Maintenance Schedules That Protect Floors


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Choosing Chemicals Based On Varying Floor Types


FREETIME: ENJOYING A HALL-OF-FAME BOWLING CAREER February 2018
Bowling Bill Allen Supplies The Strikes, Sanitary Products





REACHING INTO THE RAFTERS February 2018
Vacuums That Tackle Previously Neglected Surfaces


REACHING INTO THE RAFTERS February 2018
Using Proper Vacuuming Equipment Promotes Health And Safety






STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace



PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Hurdles In Changing Handwashing Habits


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Joint Commission Pushes For Improved Hand Hygiene


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Advantages Of Handwashing Monitoring Systems


BE PREPARED February 2018
Training For Emergency Preparedness


BE PREPARED February 2018
Communication During An Emergency




GREEN CLEAN STILL MATTERS November 2017
Facility Executives Still Care About Green Cleaning


PUTTING ODOR CONTROL IN ITS PLACE November 2017
Getting Strategic With Air Freshener Placement



ONE-STOP PRODUCT SHOP November 2017
Wholesalers Help Distributers Diversify



CLEANER FLOORS ARE SAFER FLOORS November 2017
The Cost Of Slips And Falls For Facilities


CLEANER FLOORS ARE SAFER FLOORS November 2017
Evaluating Floor Safety Programs


CLEANER FLOORS ARE SAFER FLOORS November 2017
Tips To Reducing Slips, Trips And Falls


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Push For Free Feminine Hygiene Products


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Schools Pilot Free Tampon Program


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Facilities Benefit From Offering Feminine Products


EXPLAINING ON-SITE GENERATION November 2017
Disinfecting With On-Site Generation Technologies


TEAMING UP ON GREEN CLEANING November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING November 2017
Communicating Green Cleaning Initiatives


THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE November 2017
Every Touchpoint Impacts The Customer Journey


GETTING THE RIGHT WORDS OUT November 2017
Communicating Green Cleaning Advantages


FROM THE EDITOR November 2017
Keeping Up With Industry Trends


SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Cleaning That Limits Toxic Exposure











KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Productivity Gains Of Floor Cleaning Equipment



CHANGING OFFICE LAYOUTS REQUIRE NEW TOWEL DISPENSERS October 2017
Densification Of Offices Creating Restroom Problems






THE STRATEGIC SELL: THE MAKEUP OF AN ELITE SALESPERSON October 2017
The Best Sales Reps Have These Traits






THE GREENING OF FLOOR PADS October 2017
Floor Pads Can Earn Green Seal’s GS-20 Certification




EMBRACING PRODUCT EVOLUTION October 2017
Looking For Innovation In Cleaning Products


A FLOOR CARE MACHINE THAT HANDLES THE CHALLENGES OF RETAIL FACILITIES September 2017
Case Study: Retail Facilities Demand High Floor Care Standards



THE PROPER STEPS TO CLEANING A RESTROOM September 2017
Step-by-step Restroom Cleaning Procedures



WEARING SLIP-RESISTANT FOOTWEAR REDUCES WORKPLACE ACCIDENTS September 2017
Slip-and-fall Accidents Prove Costly







PREVENTING CART CONTAMINATION September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION September 2017
Customizing Custodial Carts



UPRIGHTS UNPLUGGED September 2017
Battery Upright Vacuums Boost Productivity




THE TOP THREE FUNCTIONS OF ERP SOFTWARE September 2017
Integrate ERP Software With Other Platforms




ROBOTS ROAM THE HALLS September 2017
Benefits Of Robotic Floor Equipment


ROBOTS ROAM THE HALLS September 2017
Cleaning Merges With Technology


ROBOTS ROAM THE HALLS September 2017
Floor Equipment That Collects Data


ROBOTS ROAM THE HALLS September 2017
University Benefits From Robotic Equipment


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
How New Programs Impact Cleaning




HOW TO PREVENT RESTROOM COMPLAINTS August 2017
Top Five Restroom Problems


HOW TO PREVENT RESTROOM COMPLAINTS August 2017
A Day Porter Will Reduce Restroom Troubles


GRAB A LARGER SLICE August 2017
Foodservice Disposables Market Primed For Growth



SCHOOL STARTS WITH CLEAN HANDS August 2017
Hand Washing Prevents Cold And Flu


SCHOOL STARTS WITH CLEAN HANDS August 2017
Positioning Soap And Sanitizer


SCHOOL STARTS WITH CLEAN HANDS August 2017
Tips To Encouraging Hand Washing


APPROACH CUSTOMERS FROM THE OUTSIDE IN August 2017
Perception Of Value More Important Than Customer Relationships



CAN-DO CANISTERS August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS August 2017
Caring For Canister Vacuums







CUSTOMERS ARE NOT OWNED. THEY ARE EARNED July 2017
The Strategic Sell: Don’t Take Customer Relationships For Granted
Relationships are earned, but they are not earned for a lifetime

TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

A SLIPPERY SUBJECT July 2017
The Differences In Ice Melt Products


CONNECTED CHEMICAL PROPORTIONERS July 2017
Chemical Dispensing Systems Get Connected




CREATING THE IDEAL CUSTOMER July 2017
How Jan/san Distributors Can Groom Top-tier Customers




June 2017
Jan-Pro Discovers Backpack Vacuum Efficiency
When used properly, a backpack vacuum cleans two to three times faster than an upright



UPON CLOSER INSPECTION June 2017
Inspection Programs That Focus On Cleanliness


UPON CLOSER INSPECTION June 2017
Defining Cleaning Standards


UPON CLOSER INSPECTION June 2017
Protocol For Cleaning Facilities


FLOOR CARE JOINS THE DATA AGE June 2017
The Benefits Of IoT On Floor Equipment
How Internet of Things–enabled floor machines solve a major problem for one BSC

COMBATING THE COMMON COLD June 2017
Cleaning Tips For Cold And Flu Season



LAUNDRY BUSINESS GROWS THANKS TO REMOTE ACCESS TO DATA May 2017
Case Study: Laundry Business Turns To Chemical Dispensing System



ADJUSTING TO JAN/SAN’S FUTURE May 2017
Buying Groups Assist Distributors In Changing Market




ARE YOU READY FOR A PRIVATE BRAND? May 2017
Can Your Business Handle A Private Brand?





HIRING MILLENNIALS FOR SALES ROLES May 2017
The Strategic Sell: How The Top Millennial Employees Compare To Veteran Reps
Millennials are just like everyone else, so be careful when you hire

BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
The Benefits Of Composting


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Launching A Composting Program


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Hosting A Trash Sort


HANDLING HAND TOOLS May 2017
Considerations When Selecting Mopping Handles


THE BEST 40 PRODUCTS AS SELECTED BY SM READERS May 2017
Jan/san Suppliers Pick Top Products For Distributor Choice Awards
Sanitary Maintenance is proud to present the winners of its fourth annual Distributor Choice Award


PRIOR TO PURCHASING May 2017
Biggest Mistakes With Floor Pads And Brushes


PRIOR TO PURCHASING May 2017
What Differentiates Floor Pads And Brushes




UTILIZING ATTENDANCE SOFTWARE TO AVOID OVERTIME April 2017
Case Study: Employee Time Tracking Software Helps BSC Service Baseball Park
BSC manages 50 employees at the Braves stadium with use of attendance software





April 2017
Defining Cleaning Chemicals
Ensuring that the correct products are used throughout the department


THE FUTURE OF FLOOR CARE April 2017
How Robotic Cleaning Equipment Is Changing The Industry


ARE VELCRO MOPS FINISHED? April 2017
How To Keep Velcro Mops Free From Debris, Bacteria




April 2017
CASE STUDY: Living In Luxury Off-Campus
Selecting flooring types that are both fashionable and functional



FROM THE EDITOR’S DESK April 2017
The Benefits Of Events Such As The Cleaning Show, Clean Buildings Expo
Learn By Leaving The Office

PRESERVING LAUNDRY STANDARDS April 2017
Proper Laundering Aids In Infection Prevention
The role that laundry facilities play in proper infection prevention strategies


THE DOS AND DON’TS OF CARPET CARE April 2017
Biggest Carpet Care Mistakes


THE DOS AND DON’TS OF CARPET CARE April 2017
Proper Steps To Clean Carpets


THE DOS AND DON’TS OF CARPET CARE April 2017
Using Matting To Prolong Carpet Life



EDUCATE AND ENGAGE April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE April 2017
Identifying Emerging Cleaning Leaders


4/6/2017
SCA Splits Into Two Separate Companies
One company will be focused on forest products operations and the other on global hygiene, including the current businesses of Personal Care and Tissue.




February 2017
Case Study: On-Site Generation At PPG Paints Arena
On-site generation helps the arena meet high-performance goals.

THE YEAR AHEAD FOR BSCAI February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association

FIVE KEYS TO GROWING A BUSINESS February 2017
Book Club: How To Scale Up Your Business
“Scaling Up: How a Few Companies Make It...and Why the Rest Don’t,” by Verne Harnish, is a 360-degree tutorial on how to grow a business

THE CHANGING LAW FOR CHANGING TABLES February 2017
New Baby Changing Table Law Presents Sales Opportunities
A new federal law requiring baby changing stations presents a sales opportunity


JANITOR PROUD February 2017
BSCs Realize The Benefits Of Employee Engagement
By positively engaging cleaners BSCs can reduce turnover and increase productivity




WHEN TO REPAIR OR REPLACE EQUIPMENT February 2017
Knowing The Right Time To Buy New Carpet Equipment
When is it better to repair a machine and when is it more cost-effective to simply replace it?

REDUCING OCCUPANT TOWEL CONSUMPTION February 2017
Tricks To Cut Down On Paper Towel Consumption
Although BSCs are spending their own money on the paper products in a building, they often feel helpless when it comes to limiting how much product is used



NOTHING STANDS IN THEIR WAY February 2017
Five Jan/san Distributor Sales Reps Who Broke Through In 2016
The five 2016 Sanitary Maintenance Sales Leaders are willing to do whatever it takes to help their customers






MICROMANAGING FLOOR CARE February 2017
ROI Of Small Floor Machines



NOT YOUR MOTHER’S HYDROGEN PEROXIDE November 2016
Down And Dirty: Improved Hydrogen Peroxide Explained


MUST-HAVE VACUUM ATTACHMENTS November 2016
Top Vacuum Tools To Upsell
Distributor sales reps share the best tools to upsell that extend the reach and cleaning power of vacuums



AVOIDING COMMON CARPET CLEANING MISTAKES November 2016
Top Carpet Cleaning Mistakes For BSCs
There are plenty of things that can go wrong when it comes to carpet cleaning




SUSTAINABLE TRACTION November 2016
Roundtable: Green Cleaning Product Skepticism
Green products are expected, but sustainability initiatives are gaining momentum at the distributor level



SALES COMPENSATION SURVEY October 2016
The Top Sales Compensation Plans Of 2016 - Member Content




SETTING THE RECORD STRAIGHT October 2016
Maintenance Myths For Polished Concrete Floors






THE ADVANTAGES OF LINEN-LIKE NAPKINS OVER LINEN October 2016
Linen-like Napkins Offer Cost Savings, Branding Opportunities




SOFTWARE HELPS BSC ACHIEVE SUSTAINABLE SUCCESS September 2016
Case Study: Growing BSCs Depend On Employee Management Software



GIVING GYM FLOORS A SPORTING CHANCE September 2016
Gym Floor Protection Starts Outside The Gym


DO YOU CARRY THESE AWARD-WINNING PRODUCTS? September 2016
Top Commercial Cleaning Products Win Distributor Choice Awards


IT’S EASY TO ADD WINDOW CLEANING September 2016
Down And Dirty: Diversify Services With Professional Window Cleaning


WOMEN IN THE INDUSTRY September 2016
The Five Top Challenges Facing Female Entrepreneurs




SHEP HYKEN, DAN HEATH HEADLINE KEYNOTE ADDRESSES September 2016
Shep Hyken, Dan Heath Headline Keynote Addresses



CONTROLLING CANNABIS September 2016
Controlling Odors From Marijuana Use
Hotels explore ways to combat odor control issues as pot tourism gains momentum


FLOOR CARE FOR ALL SEASONS September 2016
Protecting Floors From Snow, Ice And Sand


FLOOR CARE FOR ALL SEASONS September 2016
Cleaning Procedures That Protecting Floors


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Cleaning Tools With Productivity Gains



BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Purchasing, Storing Salt In Preparation For Winter
Tips to purchasing inventory, storage and application for winter management operations

BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Tips To Applying Ice Melt


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Documenting Ice Melt Applications




PLANNING AHEAD September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

SEND AND MONITOR CUSTOMER PROPOSALS ELECTRONICALLY August 2016
Proposal Software Opens Up Possibilities For BSCs




DESIGNING FOR INFECTION CONTROL September 2016
Healthcare Designs That Aid In Infection Prevention


DESIGNING FOR INFECTION CONTROL September 2016
Surfaces That Help An Infection Control Program


DESIGNING FOR INFECTION CONTROL September 2016
Considering Cleaning Processes When Designing Facilities


CEOS NEED A GREAT SECOND IN COMMAND August 2016
Book Club: Redefining Executive Job Descriptions


JANITORS NEED ERGONOMICS, NOT INJURIES August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools







CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Determining Soap Quantities For Proper Handwashing


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Promoting Proper Handwashing Techniques


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Cost To Controlling Soap Quantities
Downsizing soap dispenser shots might save stock, but it could compromise handwashing practices

BENEFITING FROM GREEN CLEANING August 2016
UW-Madison Finds Success Cleaning With Ozone
How making one small change has impacted the cleaning program at University of Wisconsin–Madison

PRIORITIZE PEST CONTROL August 2016
Integrated Pest Management Tips That Work
Understanding frequent offenders and how to keep them out of facilities

PRIORITIZE PEST CONTROL August 2016
Common Pests And How They Get Into Facilities
What To Look Out For

PRIORITIZE PEST CONTROL August 2016
Pest Risks Based On Facility Type


THE COST OF SICK TENANTS August 2016
BSCs Can Help Reduce Employee Absenteeism



MINDFUL OF MAINTENANCE August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines

MINDFUL OF MAINTENANCE August 2016
Routine Extractor Maintenance Protects Equipment


MINDFUL OF MAINTENANCE August 2016
Handling Big Problems With Carpet Equipment


EFFECTIVE INFECTION PREVENTION August 2016
Technology That Prevents Hospital Acquired Infections








ROUNDTABLE: THE TRUE BENEFITS OF MEMBERSHIP June 2016
A Closer Look At Buying Groups



NEW FLOOR PADS ADD TO THE PLETHORA OF OPTIONS June 2016
Choosing The Correct Floor Pad



TEN BATTERY MAINTENANCE TIPS June 2016
Extend Battery Life Of Machines




DOWN AND DIRTY: SCHOOL SECURITY IS OF UTMOST IMPORTANCE June 2016
Consider Employee Background Screening When Staffing Schools



DISTRIBUTOR’S ADVICE REAPS SOAP SAVINGS June 2016
Case Study: Foam Soap Can Save Customers Money



THERE’S A CART FOR THAT June 2016
Customizing A Cleaning Cart


THERE’S A CART FOR THAT June 2016
Maximizing Space On Custodial Carts


THERE’S A CART FOR THAT June 2016
Cleaning Carts That Are Attractive And Functional


THERE’S A CART FOR THAT June 2016
Transitioning To New Carts





START BY SELLING JUST A FEW PRIVATE LABEL PRODUCTS May 2016
Start By Selling Just A Few Private Label Products




IMPROVING PROFESSIONALISM AMONG SALES REPS May 2016
The Strategic Sell: What It Takes To Be A True Sales Professional





ENGAGING AND ENCOURAGING STAFF May 2016
Leadership Techniques That Encourage Cleaning Workers


ENGAGING AND ENCOURAGING STAFF May 2016
Encouraging And Motiving Staff


WHAT ACTUALLY MOTIVATES YOUR WORKERS April 2016
Book Club: Stop Trying To Motivate Employees — They Already Are


WATCH YOUR STEP May 2016
Identifying Slip, Trip And Fall Hazards



THE POWER OF PICKING May 2016
How Technology Is Changing Warehouse Picking





SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Benefits Of Disinfecting With UV Technology


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Augmenting Cleaning With Disinfecting Technology


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Training And Compliance Of Disinfection Equipment



FLOOR PAD DO’S AND DON’TS May 2016
Comparing Floor Pads And Brushes


FLOOR PAD DO’S AND DON’TS May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
Recommendations For Maintaining Gym Floors


FLOOR PAD DO’S AND DON’TS May 2016
Tips To Keeping Polished Concrete Looking Like New


FLOOR PAD DO’S AND DON’TS May 2016
The Future Of Floor Pads


HIRE BETTER SALES REPS IN SIX STEPS April 2016
Secrets To Recruiting, Interviewing, Hiring Salespeople


DOWNSIZING HAND SANITIZER DISPENSERS April 2016
Fill A Need With Small Hand Sanitizer Dispensers


FATIGUE IN THE WORKPLACE May 2016
The Signs Of An Exhausted Staff


FATIGUE IN THE WORKPLACE May 2016
Preventing Worker Fatigue


FROM THE EDITOR’S DESK April 2016
Meet The Contracting Profits Advisory Board


SMALL MACHINES, BIG ADVANTAGES April 2016
Micro Autoscrubbers Provide Alternative For Small Spaces




CASE STUDY: HIGH-PERFORMANCE GREEN CLEANING WITH ENGINEERED WATER April 2016
PathoSans Delivers Engineered Water To Park City, Utah



BUILDING A GREEN TEAM April 2016
Tips For Managers Launching Green Cleaning Programs



NJSSA 2016 SHOW GUIDE April 2016
Get Ready For NJSSA’s Supply Line 2016





ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms


GUIDELINES TO DRYING CARPETS April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets



BREAKING THE CLEANING STEREOTYPE April 2016
Improving Public Perception Of The Cleaning Industry



DOWN AND DIRTY: THE ADVANTAGES OF PREPORTIONED CHEMICAL PACKETS February 2016
Taking A Closer Look At Preportioned Chemicals For Dilution Control





HIRING ROBOTS TO CLEAN February 2016
Robotic Cleaners Give BSCs A Leg Up



QUIET PLEASE February 2016
Benefits Of Quiet Equipment






SIGNS OF HEALTHY HANDS February 2016
The Cost Of Poor Hand Hygiene


SIGNS OF HEALTHY HANDS February 2016
Proper Hand Washing Techniques


SIGNS OF HEALTHY HANDS February 2016
Products That Improve Hand Washing Compliance


SIGNS OF HEALTHY HANDS February 2016
Help With Hand Washing


STRAPPING ON SAVINGS February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Properly Fitting A Backpack Vacuum







CLEANING COMPLAINTS YOU JUST CAN’T BELIEVE February 2016
Survey Reveals Top Cleaning Complaints


EDUCATE CUSTOMERS ON THE RIGHT TOWEL AND TISSUE PRODUCTS November 2015
Show Expertise By Recommending Towel And Tissue Solutions


THE LONG AND SHORT OF TOWELS AND TISSUES November 2015
Distributors Can Extend Savings With Longer Roll Towels And Tissues







ADVANCEMENTS IN GREEN PAPER November 2015
Trend Toward Recycling Paper Is Growing


ADVANCEMENTS IN GREEN PAPER November 2015
Alternative Paper Fibers And Facilities That Embrace Them


ADVANCEMENTS IN GREEN PAPER November 2015
Future Trends Of Recycled Paper Towels


REPLACING THE 10-MINUTE DWELL TIME November 2015
The New Standard In Dwell Times




DIGGING INTO FLOOR EQUIPMENT PURCHASING TRENDS November 2015
How To Choose Floor Care Equipment And Understanding Polished Concrete




BUILDING A STRONG NETWORK November 2015
APPA Helps Managers Set Goals





THE STRATEGIC SELL: TRAINING IS A NECESSITY October 2015
Providing The Janitorial Industry With Professional Development Opportunities


ARE YOU READY FOR A CRISIS? November 2015
How Facility Managers Can Plan For A Disaster


ARE YOU READY FOR A CRISIS? November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? November 2015
Developing An Emergency Evacuation Plan







SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Tools That Simplify Restroom Cleaning


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Barriers To Improving Restroom Cleaning


TIME IS MONEY October 2015
Refine Floor Programs With Less Stripping


TIME IS MONEY October 2015
Techniques To Protect Floor Finish


TIME IS MONEY October 2015
How To Extend Floor Stripping Programs



DOWN AND DIRTY: BUY DIRECT OR THROUGH DISTRIBUTION? September 2015
Deciding When BSCs Should Buy From Janitorial Supply Distributors


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Preventing Hospital Acquired Infections And Readmissions Fines


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Products That Protect Against HAIs



CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums




IDEAS FOR GREEN CLEANING October 2015
Green Cleaning Supports University Goals


IDEAS FOR GREEN CLEANING October 2015
Involving Students To Help Grow Green Programs


IDEAS FOR GREEN CLEANING October 2015
Greening Pest Control Processes


IN THE MARKET FOR NEW FLOOR EQUIPMENT? September 2015
Floor Equipment Questions To Ask Before Purchasing


PURCHASING THAT WON’T BREAK THE BANK September 2015
Benefits Between Buying Or Leasing Equipment


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Defend Against The Elements


MORE TO MATS THAN MEETS THE EYE September 2015
The Role Of Matting In Green Programs



CASE STUDY: COUNTER MOUNT SOAP DISPENSER SAVES TIME AND MONEY August 2015
Counter-Mounted Soap Dispenser Is Easier For Customers, Workers


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Are Necessary For Every Program


MORE TO MATS THAN MEETS THE EYE September 2015
Recommendations For Cleaning And Maintaining Mats


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Prevent Slips And Falls


DOWN AND DIRTY: MISUSING EQUIPMENT WASTES MONEY AND ADDS LABOR TIME August 2015
Proper Janitorial Equipment Maintenance Procedures



DILUTION CONTROL ON THE GO August 2015
Portable Chemical Proportioners Are Gaining Popularity












ISSA/INTERCLEAN RETURNS TO SIN CITY August 2015
Cleaning Industry Members Hit The Strip For ISSA/INTERCLEAN 2015



CLOSING THE DOOR ON CARPET ODORS August 2015
Identifying The Cause of Carpet Odors


CLOSING THE DOOR ON CARPET ODORS August 2015
Techniques For Removing Odors From Carpets


CLOSING THE DOOR ON CARPET ODORS August 2015
Stop Carpet Odors Before They Start


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Factors To Consider Before Purchasing Cleaning Carts


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Special Features Of Custodial Carts Increase Efficiencies




A LITTLE EXTRA UPKEEP EXTENDS THE LIFE OF EQUIPMENT June 2015
Carpet, Floor Care Equipment Maintenance Saves Time, Money






BUYING GROUPS ROUNDTABLE June 2015
Advantages Of Group Purchasing



BUYING GROUP LEADERS SPEAK UP June 2015
Bringing National Accounts To Buying Groups




DOWN AND DIRTY: CLEANING DIRTY GROUT AND AVOIDING FUTURE PROBLEMS June 2015
Use Hydrogen Peroxide As A Cleaner For Dirty Grout


PANDEMIC PREPAREDNESS June 2015
BSCs Must Now Have Plans For Pandemic Diseases





THE DIRT ON SOAP June 2015
Tips For Improving Handwashing





WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
What Is Quat Binding And Why It Must Be Prevented


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
Tips To Preventing Quat Absorption


THE TRUTH ABOUT POLISHED CONCRETE June 2015
Polished Concrete Maintenance Is Still Necessary



THE STRATEGIC SELL: TRUST IS WORTH MORE THAN LIKABILITY May 2015
Build Trust Through Company Transparency


PROFITING FROM CHEMICAL PROPORTIONERS May 2015
Chemical Proportioners Give Distributors Edge Over Online Sellers





A BRAND UNLIKE ANY OTHER May 2015
Avoid Competing On Price By Offering Private Brands





SOAPS FOR VULNERABLE OCCUPANTS May 2015
Mild Soaps Prove Best For Children, Elderly




BOOK CLUB: CREATING A CULTURE OF ACCOUNTABILITY April 2015
Hold Employees Accountable With 'The Oz Principle'


DOWN AND DIRTY: PROVING A STRIPPED FLOOR HAS BEEN RINSED ENOUGH TO APPLY SEALER April 2015
Perform A pH Test After Stripping Floors And Rinsing





REDUCING INFECTION HAZARDS May 2015
Tips For Proper Disposal Of Infectious Waste


REDUCING INFECTION HAZARDS May 2015
Containing Hazardous Waste: Finding A Strong Hold


REDUCING INFECTION HAZARDS May 2015
Protect Workers From Medical Waste


REDUCING INFECTION HAZARDS May 2015
What Is Considered Medical Waste



MAKING THE ROUNDS WITH FLOOR PADS May 2015
Benefits Of Choosing The Right Floor Pads


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Proper Maintenance Of Floor Pads


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Exploring New Floor Equipment Options






BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting




GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE May 2015
Prepare For The Next Round Of GHS Requirements



MANUFACTURER ROUNDTABLE: DILUTION CONTROL April 2015
GHS Labeling For Preportioned Packets











April 2015
Super Bowl Setup



SENDING THE RIGHT MESSAGE April 2015
Customizing Restroom Dispensers Sends A Message


SENDING THE RIGHT MESSAGE April 2015
Branding Restrooms Supports Facility Goals


SENDING THE RIGHT MESSAGE April 2015
The Future Of Restroom Customization


PROTECTING THE MICROFIBER INVESTMENT April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT April 2015
How To Properly Dry Microfiber


MULTIPURPOSE MACHINES April 2015
Identifying Alternate Carpet Extractor Functions




ADJUSTING TO NEW SURROUNDINGS April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS April 2015
Benefits Of Using Orbital Equipment On Carpets




SHIELDING FACILITIES FROM INFECTION April 2015
Infection Prevention That Fights Pandemics


SHIELDING FACILITIES FROM INFECTION April 2015
Training Staff On Proper Infection Prevention


SHIELDING FACILITIES FROM INFECTION April 2015
Understanding Transmission Of Germs


SHIELDING FACILITIES FROM INFECTION April 2015
Protecting Staff From Germ Exposure


DEVELOPING AN A+ HAND HYGIENE PROGRAM April 2015
Techniques To Improve Hand Washing In Schools


DEVELOPING AN A+ HAND HYGIENE PROGRAM April 2015
Steps To Boost Hand Hygiene


DOWN AND DIRTY: ESSENTIAL VACUUM ATTACHMENTS February 2015
The Right Vacuum Attachments Reduce Labor, Clean Safely






INDUSTRIAL SOAPS SHOULD BE HARDWORKING, BUT GENTLE ON HANDS February 2015
The Right Industrial Soap Can Keep Employees Happy











STRIP FLOORS IN LESS TIME AND WITH LESS LABOR February 2015
Orbital Machines Are Changing Floor Cleaning




SHINING LIGHT ON HAI PREVENTION February 2015
Technology That Defends Against Hospital-Acquired Infections


SHINING LIGHT ON HAI PREVENTION February 2015
Cost Of UV Disinfection Techology


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Using Ride-On Vacuums To Improve Productivity


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment That Results In Big Savings


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment Accessories That Make Sense


CLASS A FACILITIES DEMAND FIRST-RATE RESTROOMS February 2015
Luxury Paper Towels Provide Upscale Atmosphere, Reduce Waste




THE STRATEGIC SELL: STRATEGIZE YOUR SALES TACTICS February 2015
Every Set Of Jan/San Sales Goals Needs A Marketing Plan


CLEARING THE AIR ON HAND DRYERS February 2015
Benefits Of Quicker Dry Times And Heated Hand Drying


CLEARING THE AIR ON HAND DRYERS February 2015
Tips To Control Splash And Drips In Restrooms


CLEARING THE AIR ON HAND DRYERS February 2015
How To Identify Proper Placement Of Hand Dryers


STEAM ALLOWS FOR CHEMICAL-FREE CLEANING November 2014
Understanding The Power Of Steam Cleaning




BOOK CLUB: DO NOT KICK THESE HABITS November 2014
BSCs Can Join The Ranks of Covey's Highly Effective People


CLEAN LARGE AREAS FASTER WITH STAND-ON MACHINES November 2014
Stand-on Equipment And Airport Cleaning Make Good Match




ANTIBACTERIAL SOAPS UNDER ATTACK November 2014
Triclosan Soap Manufacturers Must Prove Health Benefits




A SPOTTY SITUATION November 2014
Tips For How To Remove Urine Stains And Odors











PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Benefits to Using Backpack Vacuums


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement


DOWN AND DIRTY: SUPERVISING TWO TYPES OF JANITORS November 2014
Turn Bad Employees Into Reliable Team Members




THE DIRT ON CLEANING CLOTHS November 2014
Role Of Wet Wipes In Commercial Cleaning




FANS OF GREEN November 2014
Learn To Sell Green Products In Sports



DON'T GET TRIPPED UP November 2014
Develop A Slip-And-Fall Safety Strategy


DON'T GET TRIPPED UP November 2014
Causes And Prevention Of Slips And Falls


DON'T GET TRIPPED UP November 2014
OSHA Regulations On Floor Safety


SALES REP COMPENSATION SURVEY October 2014
Average Jan/San Sales Rep Compensation





COMBINING CARPET CARE AND EFFICIENCIES October 2014
Carpet Equipment That Streamlines Frequencies


COMBINING CARPET CARE AND EFFICIENCIES October 2014
Simplifies Cleaning Processes Using Carpet Equipment


DISPOSABLE MICROFIBER IS GREAT IN INDUSTRIAL FACILITIES October 2014
Microfiber Mops Make For Healthy, Happy Employees





EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Benefits Of Ride-on Scrubbers Extend Beyond Cleaning


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Chemical-Free Scrubber Cleans Outdoor Space


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Using Floor Equipment Drives Productivity


10 COMMONLY RECOGNIZED DISCIPLINARY OFFENSES October 2014
Common Workplace Violations





TREAT HIRING AS YOUR BIGGEST PURCHASING DECISION October 2014
Hiring Decisions Are The Same As Purchasing Decisions


HEALTHCARE HAND WASHING ON THE RISE October 2014
Improving Hand Washing Compliance


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Washing Programs Can Reduce Hospital Infections


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Washing Posters Reinforce Compliance


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Hygiene Goes High Tech




AVOIDING DIRTY MOP WATER September 2014
Buckets That Prevent Dirty Mop Water







GETTING EVEN GREENER September 2014
Recycled Paper Towels Are The Mainstream






BETTER CLEANING IN LESS TIME WITH RESTROOM MACHINES August 2014
Restroom Cleaning Without Mops And Rags






PREVENTING THE OFFICE OUTBREAK August 2014
Cleaning Can Reduce Absenteeism In The Workplace












ORBITAL FLOOR MACHINES CAN BE USED FOR INTERIM CARPET CLEANING August 2014
Interim Carpet Cleaning With Orbital Equipment






IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Proper Maintenance Of Backpack Vacuums









DEVELOP THE WEAK AND USE THE STRONG August 2014
Identify And Overcome Staffing And Purchasing Challenges



RECRUIT THE BEST (FORGET THE REST) August 2014
Improve Recruitment In Three Steps








GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department


SAVE MARGINS WITH SMARTER PRICES August 2014
Value-Add Services Or Low Prices: What Kind Of A Distributor Are You?





FORECASTING AFTER AN EXTREME WINTER August 2014
Distributors Kept Up With Ice Melt Demand Despite Polar Vortex




STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Improve Restroom Cleaning Productivity


PUSHING CLEANING CARTS FORWARD August 2014
Benefits Of Customizing Cleaning Carts





CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way



IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens




HEALTHCARE CLEANING June 2014
BSCs Fill In Medical Cleaning Staff Gaps



HEALTHCARE CLEANING June 2014
Infection Control Training Is Key To Success


BUYING GROUPS June 2014
Spring Conference Season A Success


TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


TEACHING GERM WARFARE June 2014
Chemicals And Equipment That Fight Infections
Surfaces custodians should focus on in an effort to reduce the spread of infection

PREVENTATIVE MAINTENANCE June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts



FLOOR EQUIPMENT PURCHASING April 2014
Buying Floor Machines From Distributors Vs. Direct


FLOOR EQUIPMENT PURCHASING April 2014
Should BSCs Rent or Lease Floor Care Machines?


A LEADER PERSPECTIVE June 2014
Employee Engagement – What is it, really?


WHEN THE GOING GETS TOUGH June 2014
Workloading And Productivity From Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes




WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers






BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods



CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


BOOK CLUB: BUILD BETTER RELATIONSHIPS April 2014
Recommended Reading: People Tools


IS YOUR COMPANY AN OPEN BOOK? May 2014
Open Book Management Can Improve Sales Reps' Behavior


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws





PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


PROTECTING PASSENGERS April 2014
Preventing Infection In Transportation Centers



PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs




SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Sales Reps Take Jan/San Manufacturer Apps To The Field


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Discover B2B Mobile Apps' Many Uses For The Cleaning Industry


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Product Demos Are Painless With Mobile Sales Apps


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Mobile App Training for Salespeople


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


BELIEVING IN HIS POLITICAL ‘EDGE’ April 2014
Freetime: David Edge, image supply inc.


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
End Users Demand Dilution Control


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemicals To-go: Using Preportioned Packets


COVER STORY: ROOKIE SUCCESS April 2014
Meet Coastal Chemical & Paper's Young Owner


COVER STORY: ROOKIE SUCCESS April 2014
From Field Dreams To Jan/San Supply


COVER STORY: ROOKIE SUCCESS April 2014
Coastal Chemical Outgrows Garage


COVER STORY: ROOKIE SUCCESS April 2014
Turning Employees Into Family


COVER STORY: ROOKIE SUCCESS April 2014
Capturing The Break Room Business


COVER STORY: ROOKIE SUCCESS April 2014
Making Coastal Chemical A Homerun


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Sorting Out Laundry Challenges


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Best Practices For Laundry Efficiencies


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Perfecting Laundry Strategies


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


NEVER FORGET TO RESTOCK RESTROOM DISPENSERS AGAIN April 2014
Restroom Dispenser Restocking Tips


VACUUMS: FINDING A PERFECT MATCH April 2014
Backpack Vacuums That Improve Productivity


VACUUMS: FINDING A PERFECT MATCH April 2014
Upright Vacuums Boost Indoor Air Quality


VACUUMS: FINDING A PERFECT MATCH April 2014
Choosing Between Battery Or Corded Vacuums


NJSSA SUPPLY LINE 2014 SHOW GUIDE April 2014
Supply Line 2014 Schedule At A Glance






CALL HIM 'MR. FRANCO' April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' April 2014
Prioritizing Employee Training Programs


PROMOTING THE VALUE OF THE CUSTODIAL DEPARTMENT April 2014
Highlighting The Importance Of Cleaning


EIGHT SIDES TO THE STORY April 2014
Breaking Down The Benefits to Octagonal Floor Pads


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Discover The Benefits of Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Carpet Chemical Trends


PROTECTION FROM RESTROOM BACTERIA April 2014
PPE That Protects Cleaning Workers


IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


UPCLOSE: RIDE ALONG February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Getting Drivers On Board With Customer Service Training


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


WELCOMING POSITIVE IMPRESSIONS February 2014
Customizing Matting To Create Positive Impressions


WELCOMING POSITIVE IMPRESSIONS February 2014
Benefits Of Branding Floor Care Equipment


A SYSTEM FOR SUCCESS February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS February 2014
Mopping Systems Create Cleaning Efficiencies






SUSTAINABLE COURSE February 2014
Breakdown Of ASU's Sustainable Advancements



EMPLOYEE RETENTION STARTS WITH THESE FIVE FIRSTS February 2014
Employee Retention Strategies Should Start On A Worker's First Day


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Avoid Cleaning Downtime With Regular Battery Maintenance


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Additional Battery Maintenance Tips


CLEANING UP BLOOD IS NOT THE SAME AS A TYPICAL SPILL February 2014
How To Clean Blood




UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Study On Laundered Towels Finds E. Coli, Tetanus


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Cloth Vs. Disposable Towels


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Training Hospital Cleaners To Use Wet Wipes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Cleaning Equipment That Streamlines Processes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Creating A Quality Assurance Cleaning Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Benefits to Battery or Cordless Vacuums


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Motors And Their Impact On Vacuum Noise Levels


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Vacuum Care And Maintenance Tips


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Incorporating Various Types of Vacuums In Your Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Choosing Vacuums Based On Size And Accessories




NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Nonprofit Gives Free Housecleanings To Cancer Patients


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning For A Reason Launches As Nationwide Nonprofit


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning Close To The Heart


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Developing A Winter Floor Care Program


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


FOLLOW THREE PRINCIPLES WHEN DISCIPLINING JANITORS November 2013
HR: A Disciplinary Program For Janitors


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
Online Retailer Amazon Enters The Janitorial Supply Market


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION November 2013
SEO Is Changing With Hummingbird Speed


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


UNROLLING TOILET TISSUE SANITATION November 2013
Reducing Cross-Contamination Of Toilet Tissue


UNROLLING TOILET TISSUE SANITATION November 2013
Minimizing Microbes on Toilet Tissue Dispensers


UNROLLING TOILET TISSUE SANITATION November 2013
Touchless Toilet Tissue Improves Sanitation


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Prevent Grout Cleaning Mistakes




MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Reap The Benefits of Ergonomic Vacuums


WITH THIS TEST, FLOOR STRIPPING WILL BE DONE RIGHT THE FIRST TIME November 2013
Stripping Floors Only Once Is A Huge Timesaver



INDEPENDENT OR UNDEPENDABLE? November 2013
Managing And Motivating Entrepreneurial Sales People



IN THE FIELD: UPHOLSTERY CARE October 2013
BSCs Add Lucrative Upholstery Cleaning Services


IN THE FIELD: UPHOLSTERY CARE October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE October 2013
Upholstery Care Includes Cubicles, Office Furniture


UPCLOSE: DECODING DUST MOPS October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around



DEBUGGING CARPETS October 2013
Vacuums Aid In Pest Control


DEBUGGING CARPETS October 2013
Control Pests With Carpet Extraction


DEBUGGING CARPETS October 2013
Using Entrance Matting To Prevent Pests



FROM DISTRIBUTOR TO CAR CLUB JUNKIE October 2013
Freetime: Roger Parrott Jr., ISSA Foundation


BOOK CLUB: THE GREAT GAME OF BUSINESS October 2013
Run An Open-Book Business


SM SALES SURVEY: SLOW GROWTH October 2013
Janitorial Distributor Sales Up Nearly 2 Percent


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


SM SALES SURVEY: SLOW GROWTH October 2013
Healthcare, Industrial Cleaning Fuel Jan/San Sales


SM SALES SURVEY: SLOW GROWTH October 2013
Product Sales Bounce Back, Paper Still Reigns


SM SALES SURVEY: SLOW GROWTH October 2013
Jan/San Professionals Optimistic About The Future


IN THE FIELD: FLOOR CARE October 2013
Cleaning Stained And Polished Concrete Floors


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning


WEIGHING THE OPTIONS October 2013
Tips To Selecting Soaps And Sanitizers


WEIGHING THE OPTIONS October 2013
Choosing Between Foam, Green And Antibacterial Soaps






UPCLOSE: HEAVY METAL October 2013
Sell Safety With Disposable Industrial Towels




BUYING GROUPS: MEMBER BENEFITS October 2013
Reap The Benefits Of Buying Group Regional Distribution Centers


BUYING GROUPS: MEMBER BENEFITS October 2013
Taking Advantage Of Buying Group Services: Networking And Tech 


BUYING GROUPS: MEMBER BENEFITS October 2013
Expand Your Reach With A Jan/San Group Purchase Organization



MARKETING: BE SOCIAL September 2013
Grow Your Company With LinkedIn Groups


MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
CDC Says Hand Drying Is Essential


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
America Has A Hand Hygiene Problem


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Study: Mayo Clinic Compares Paper Towels, Other Hand Drying Methods


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Remove More Germs With Proper Paper Towel Use


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Mayo Experts Recommend Paper Towels







GHS COUNTDOWN September 2013
Learning The GHS Glossary






UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Tips To Purchasing Sustainable Vacuums


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Cost vs. Value Of Sustainable Vacuums


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Spa Soaps Gain Entrée In The Away-From-Home Market


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


CHARITY RIDER September 2013
Freetime: Jeff Lannon, Pro-Link


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Controlling Odors Using Enzyme Cleaners


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Performance, Green Benefits Of Enzymatic Cleaners


FOUR BENEFITS OF PREPORTIONED CHEMICAL USE August 2013
Four Benefits Of Preportioned Chemical Use
Mt. San Antonio College outlines why chemical packets have helped streamline departmental processes

UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Disinfecting For Health


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Establishing Cleaning and Disinfecting Frequencies In Contracts


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Getting Building Occupants Involved In Office Cleanliness


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Schools' High Touch Surfaces


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT August 2013
Creating Sustainable Cleaning Bids


SUSTAINABILITY STANDS OUT August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies



SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
U.S. Green Building Council Updates LEED Cleaning Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Stricter Requirements for LEED Credits


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
LEED Eligible Equipment And More


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Distributors Important Role in LEED v4 Certification









UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Stop Dirt At The Door With Exterior Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Reduce Injuries and Labor Costs With Building Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Maintaining Commercial Floor Matting




AUTOMATED FLOOR CARE PACKS A BIG BANG FOR YOUR BUCK August 2013
Features Of Floor Equipment That Impact Purchases





ONE MAN VS. THE UNION August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'



LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment



MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Green Floor Cleaning With Recycling Carpet Extractor Machines


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment



STRENGTH IN NUMBERS August 2013
Cleaning Public Schools In Chicago



STRENGTH IN NUMBERS August 2013
Cutbacks at Chicago Public Schools


STRENGTH IN NUMBERS August 2013
The Role of CPS Director of Asset Management




LEFT OUT IN THE COLD August 2013
Standards For Green Ice Melt Are Lacking





REALITY CHECK September 2013
Do You Set Realistic Sales Goals?


REALITY CHECK September 2013
High Sales Expectations Have a Hidden Cost




IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE June 2013
Reduce Injuries With Ergonomic Mops



IN THE FIELD: MOPS June 2013
Investing In ‘Smart’ Mop Handles



IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’







SHOPPING FOR A SUSTAINABLE VACUUM June 2013
Sustainability Includes Availability of Replacement Vacuum Parts


CLEAN BILL OF HEALTH June 2013
Infection Prevention Techniques That Work


DO NOT LET EXPERIENCED SALES REPS RESIST CHANGE August 2013
Experienced Sales People Resist Change



BUNDLING YOUR BRAND June 2013
Private Label Lines Are Growing


BUNDLING YOUR BRAND June 2013
Selling Private Label Cleaning Products


BUNDLING YOUR BRAND June 2013
Product Bundling As Business Protection


BUNDLING YOUR BRAND June 2013
Marketing Private Label Lines












GREENER PASTURES FOR FLOORS June 2013
LEED: Green Cleaning With Sustainable Equipment





GROWING YOUNGER? June 2013
Effective Job Postings For Young Workers



GROWING YOUNGER? June 2013
Tips For Retaining Young Professionals



GREENER PASTURES FOR FLOORS June 2013
Training Tips For Floor Equipment



HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

HEALTHCARE CLEANING June 2013
Challenges Of Infection Control Cleaning


HEALTHCARE CLEANING June 2013
Building Healthcare Cleaning Services



A STRONGER SUPPLY CHAIN June 2013
Benefits Of Janitorial Supply Wholesalers
Why janitorial supply wholesalers create a stronger supply chain


2013 READER SURVEY June 2013
Status Of In-House Departmental Budgets


2013 READER SURVEY June 2013
Product And Equipment Purchasing Trends


2013 READER SURVEY June 2013
2013 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Understanding Proper Dilution of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Gauging The Safety of Preportioned Chemical Packets



MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
High Concentration Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Preventing Employee Theft Of Preportioned Chemical Packs



SOAP SELLING POINTS June 2013
Price Matters In Commercial Hand Soap Sales


SOAP SELLING POINTS June 2013
End-Users Prefer Foam Hand Soap




BSC PROFILE: CLEANING TAKES CENTER STAGE June 2013
Major Commercial Cleaning Services Nashville’s Premier Facilities
Robert Stewart's professional journey has taken him from Music Row to owning one of Tennessee's most successful cleaning firms


CLEANING TAKES CENTER STAGE June 2013
Back To The Music Business — Sort Of






SPENDING YOUR SALES TIME WISELY June 2013
Spending Your Time Wisely On High-Potential Sales Accounts





BLOWN AWAY June 2013
Hand Dryers Offer Green Benefits








BLOWN AWAY June 2013
Financial Benefits of Hand Dryers














HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
BSCs Expand Infection Control Services


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Tailoring Infection Control Programs to the Market


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Critical Cleaning Services Gain Steam


TAKE A SHORTCUT TO SUCCESS April 2013
BSC Book Review: Shortcut To Prosperity








STRIP AND RECOAT FLOORS LESS OFTEN April 2013
Floor Stripping Tips


STRIP AND RECOAT FLOORS LESS OFTEN April 2013
BSC's Ramp Up Floor Maintenance Programs







EASY RESTAURANT CLEANING May 2013
Ward Off Foodborne Illnesses With Sanitizing Wipes


EASY RESTAURANT CLEANING May 2013
Wet Wipes Are Versatile, Easy to Use


EASY RESTAURANT CLEANING May 2013
Choosing The Right Sanitizer Wipe


EASY RESTAURANT CLEANING May 2013
The Cleaning Power of Wet Wipes



WHEN SHOULD SALES MANAGERS GO ON FIELD VISITS? May 2013
Sales Managers Need To Make In-Person Sales Calls, Too





TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Benefits Of Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Increase Productivity With Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Scrub Floors Using Less Chemical



TRACKING TRENDS WITH ERP May 2013
Tapping into ERP Intelligence


TRACKING TRENDS WITH ERP May 2013
Doing More With Distribution Business Software








CRE JOINS THE SUPERBUGS April 2013
CRE Prevention Starts With Cleaning



A FISH TALE April 2013
Freetime: Gavin Morisada, ABC Corp.


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Care Starts With Vacuuming


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
How To Clean Carpets Using Chemicals


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Extraction Methods


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Greener Options For Carpet Extraction


















COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
New Hand Dryer Models are Hygienic and 'Hip'


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
Selling the Benefits of Hand Dryers


THE SOCIAL NETWORK April 2013
BSCs Tap Into Social Media to Attract Talent



THE SOCIAL NETWORK April 2013
Social Profiling







WARNING SIGNS April 2013
OSHA HazCom Rules are Changing



WARNING SIGNS April 2013
Learning the GHS language




SHOWERED IN SAVINGS April 2013
Shower Amenities Result In Big Savings


SHOWERED IN SAVINGS April 2013
Financial Savings To Wall-Mounted Amenities





THE FIGHT AGAINST C. DIFF April 2013
How To Prevent C. diff Through Better Cleaning


THE FIGHT AGAINST C. DIFF April 2013
C. diff Cleaning Procedures


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Paper Towels Versus Hand Dryers


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Are High-quality Towels Worth the Cost?


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Limiting Paper Towel Consumption and Waste



PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
New Tests Measure Floor Traction


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
OSHA Floor Audits Require a 'Qualified Person'


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Certified Distributors Can Provide Walkway Audits







STANDARDIZING FLOOR MATS April 2013
Matting That Reduces Slips, Trips And Falls



STANDARDIZING FLOOR MATS April 2013
Safety Regulations For Commercial Mats


STANDARDIZING FLOOR MATS April 2013
Further Explanation Of Matting Standards













FIRST LINE OF DEFENSE April 2013
Armed Janitors Patrol School Halls


FIRST LINE OF DEFENSE April 2013
Allowing Concealed Carry In Schools


FIRST LINE OF DEFENSE April 2013
Developing Policies For Concealed Carry In Schools


FIRST LINE OF DEFENSE April 2013
Response To Guns In Schools












February 2013
Carpet Encapsulation Keeps BSCs Profitable
Cost-effective method may reduce cleaning frequencies

February 2013
Investing in a wide-area vacuum may help BSCs retain cleaning frequencies
Using a wide-area vacuum can clean more space, in less time






February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs

February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs




February 2013
Practices That Ward Off C. Diff Infections
Identifying C. diff and cleaning practices that will keep infections at bay

February 2013
Janitorial Inspection Software Gives Held’s Janitorial an Edge
BSCs use janitorial inspection software to streamline business and improve customer relations



February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit

February 2013
BSCs Improve Business with Cleaning Inspection Software Programs
Provides owners, customers with valuable data and solutions

February 2013
How To Prevent C. Diff
Rethinking cleaning's role in preventing C. diff and other hospital-acquired infections











February 2013
Cold vs. Hot Water Extractors
Does cold-water carpet extraction match up to hot’s cleaning power?

February 2013
Six Tips For Developing A Sales Superstar
There is no cut-and-dried process for creating a sales superstar, but sales managers can certainly help develop standout reps

February 2013
Benefits of Cold Water Carpet Extraction
May increase worker productivity and safety


CARPET CLEANING February 2013
A Brief History of Cold Water Carpet Extraction
After hot water’s 20-year-reign, cold-water extraction is gaining steam


February 2013
Proper Disinfection in the Restroom
Janitors aren’t properly disinfecting restroom surfaces. Here’s what you can do to help


February 2013
Scented Hand Soap Not Recommended In Commercial Cleaning Market
Commercial hand soap must appeal to the masses


February 2013
Restroom Complaints: Empty Soap Dispenser And Dead Batteries
How building service contractors can ensure soap dispensers remain stocked and functioning properly


February 2013
Soap Dispenser Placement: Determining The Right Number
How many soap and hand sanitizer dispensers should be installed in each facility?



February 2013
Purchasing Commercial Hand Soap
Commercial hand soap is not all the same. Here are the important features to look for when purchasing

February 2013
Immigration Reform 2013 Update
Four possibilities for immigration reform. Each would impact the commercial cleaning industry



February 2013
2012 Sales Leader: Scott Franiak, Acme Paper and Supply Co., Inc.
Franiak can speak to healthcare customers from experience because he served as an EVS director for years

PREVENTING HAIS February 2013
How To Reduce Hospital-Acquired Infections
Cleaning techniques and technologies that help reduce hospital-acquired infections



February 2013
2012 Sales Leader: Bruce Browne, Penn Jersey Paper Co.
Bruce Browne, Penn Jersey Paper says his keys to success are organization and technology




PREVENTING HAIS February 2013
Preventing Hospital-Acquired Infections
With reputations and reimbursement rates at stake, healthcare facilities are taking a closer look at how to best reduce hospital-acquired infections



February 2013
Minimizing Cross-Contamination While Cleaning
Tips to reduce cross-contamination when using cleaning cloths or mops
































November 2012
BSCs Benefit From Right-to-Work Legislation
Understanding key concepts of right-to-work laws and how they can help building service contractors fight unions




















November 2012
Microfiber Technology And Its Return On Investment
Microfiber technology increases productivity for custodial departments


YOUR TWO CENTS November 2012
What Assets Do You Look For In A Distributor?


November 2012
Calculating The ROI of Microfiber Cleaning
The financial and health ROI associated with microfiber cleaning


November 2012
Cleaning To Prevent Whooping Cough
Disinfecting and hand washing will help prevent the spread of whooping cough


November 2012
Distributor Partnerships That Benefit Facility Executives
Distributor partnerships that are based on training, products and processes will go a long way to help departments

November 2012
Whooping Cough On The Rise
With record numbers of whooping cough cases, building service contractors should increase cleaning frequencies






November 2012
Tablets: The Best Of Both Worlds
Tablet computers meld aspects of computers and smartphones, making them intuitive business tools

November 2012
Green Certification for Towel and Tissue: Forest Stewardship Council (FSC)
Outlining the specifics of FSC, one of the green certifications found on towel and tissue products




November 2012
Green Certification for Towel and Tissue: EcoLogo
Outlining the specifics of EcoLogo, one of the green certifications found on towel and tissue products

November 2012
Green Certification for Towel and Tissue: Green Seal
Outlining the specifics of Green Seal, one of the green certifications found on towel and tissue products

November 2012
Touchless Soap and Paper Dispensers Reduce Usage, Costs
Restroom users appreciate not touching dispensers; cleaning professionals and facility executives like the savings



November 2012
Green Certification for Towel and Tissue: U.S. Environmental Protection Agency (EPA)
Outlining the specifics of EPA, one of the green certifications found on towel and tissue products



November 2012
Green Certification for Towel and Tissue: Green Restaurant Association (GRA)
Outlining the specifics of GRA, one of the green certifications found on towel and tissue products






November 2012
Green Certification for Towel and Tissue: Green-e
Outlining the specifics of Green-e, one of the green certifications found on towel and tissue products

November 2012
Sustainable Recycling At Philip Rosenau Co. Includes Cleaning Equipment
All totaled, the janitorial supply distributor has diverted 51 tons of material from landfills in the last two years


November 2012
Green Certifications For Towel And Tissue
Breaking down the green certifications outlined on towel and tissue products

November 2012
Kelsan's Energy Efficient Warehouse Cuts Energy Consumption In Half
The award-winning lighting reduces annual energy costs by $30,000

November 2012
Warehouse Solar Panels At H.T. Berry Pays Dividends To The Environment And Company Bottom Line
Forward-thinking customers have pushed the janitorial supply distributor into innovative sustainable initiatives



November 2012
Foley Distributing's Closed Loop Recycling Partnership Sets The Mark For Waste Management
The Power of Three closed loop recycling program is an award-winning partnership between Foley, Casella Waste Systems and SCA Tissue




SLIP AND FALL November 2012
Test Floors To Meet Slip-and-fall Safety Standards
ANSI/NFSI slip-and-fall safety standards quantify the traction requirements for pedestrian safety and the prevention of slips and falls




SLIP AND FALL November 2012
Prevent Slips, Trips and Falls With Matting
Healthcare facilities pose a greater risks for slips, trips and falls. Matting helps keep floors dry and safe



November 2012
Sensitive Occupants: Best Cleaning Practices
Cleaning around sensitive occupants increasingly important

SLIP AND FALL November 2012
Slip-and-Fall Accidents More Prevalent In Healthcare Facilities
Jan/san distributors can help prevent slip-and-fall accidents by training janitorial staffs on proper facility maintenance

MANUFACTURER ROUNDTABLE November 2012
Urethane Finish Removal: Use Proper Machines And Strippers
How to remove tough urethane finish, water- and oil-based alike, from floors

November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections

November 2012
Taking A Bite Out Of Bed Bugs
Victory Centre of Joliet lived up to its name after a recent bout with bed bugs

November 2012
Freetime: Dennis O'Hagan, Pur-O-Zone Inc.
Dennis O'Hagan, Kansas City area sales manager for Pur-O-Zone Inc., hosts an annual grape stomp

MANUFACTURER ROUNDTABLE November 2012
Multi-Surface Floor Cleaning: The Best Facilities For Combination Machines
Advice on the best facilities in which to use combination floor equipment, and proper cleaning methods for carpet tiles

November 2012
Janitorial Buying Groups Provide Networking Benefits At Member Conferences
Distributors come together at buying group meetings to network, learn industry trends and have fun


MANUFACTURER ROUNDTABLE November 2012
Cold Water Extraction: Is It Effective On Carpets?
Manufacturers discuss cold water cleaning, and extraction tools for stairs and appropriate dry times

November 2012
Three Reasons For Firing Sales People
Underperforming sales reps cost too much money and time to keep on staff

November 2012
Floor Finishes That Help Reduce The Need To Strip
Using new technologies in floor finishes helps reduce the need for stripping, saving valuable budget dollars


November 2012
Reduce Costs And Improve Perception With Quality Floor Finishes
New technologies in floor finish save budget dollars and preserve the look and life of flooring








October 2012
Chemicals With Low Volatile Organic Compounds Benefit Janitor And Occupant Health
Switching traditional chemicals to low VOC green alternatives can create safer working environments


October 2012
Selling Low VOC Cleaning Products
When end users want green chemicals, distributors should suggest low VOC cleaning products








September 2012
Going Green: Executive-Level Sustainability Jobs On The Rise
Sustainability leadership positions are the latest to join executive ranks at contract cleaning companies







October 2012
Toilet Tissue Dispensers Join The Touch-free Restroom
Touchless toilet tissue dispensers reduce overuse and assist handicapped patrons

September 2012
Slip-And-Fall Standards Provide Protection For BSCs
A closer look at the role janitorial contractors play in reducing the risk of slip-and-fall accidents


September 2012
Carpet Care: Cleaning Cutbacks Without Compromise
Establish carpet care programs that won't suck the life out of carpets — or the funds out of budgets

September 2012
European Trolley Design Influencing The American Janitor Cart
Plus, advice on retrofitting older carts to meet modern cleaning demands

October 2012
Get More 'Proactive' Inside Sales Calls
Inside sales reps are reactionary by nature. Trying to change them is a tough task; here are four steps to try, but only if you must



September 2012
Hand Sanitizer Facts
A closer look at green claims, expiration dates and placing sanitizers that will encourage use



September 2012
Hand Washing Programs That Include Sanitizers
Pros and cons of using alcohol-based hand sanitizers in a proper hand washing program








September 2012
Tips For Simplifying Floor Stripping
Floor stripping is a labor-intensive process. Distributors offer tips for easing the workload


September 2012
Various Options of Hand Sanitizer
Outlining the varieties of hand sanitizer and the facilities they are best suited for

September 2012
Strip Floors Less Often
Daily maintenance, matting and chemical-free scrubbing all help reduce the need for floor stripping

September 2012
Manual Foam Soap Dispenser Stops Restroom Complaints
Building service contractor sees spike in complaints after switching to touch-free soap dispensers


September 2012
Soap vs. Sanitizer
Explaining the differences between soap and sanitizer and whether it is necessary to include both in the restroom

September 2012
Hands Free Soap Dispenser Still Gives A Good Impression
Many facilities are switching back to manual products, but when image matters most, end users choose touchless soap dispensers


September 2012
Manual Soap Dispenser Making A Comeback
Battery costs associated with touchless products are driving more end users to install manual soap dispensers

September 2012
Green Foodservice Supplies: Targeting The Right Customer
Sustainable and compostable foodservice supplies have a growing, but specific customer base

September 2012
Foodservice Disposables Going Green
From cups to containers, environmentally friendly foodservice disposables can be recycled or composted once used


September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses


MANUFACTURER ROUNDTABLE September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently


MANUFACTURER ROUNDTABLE September 2012
Mop And Bucket Advantages Over Small Autoscrubbers
Plus, alternatives to cotton mops




August 2012
Soap Dispensers: Preventing Cross-Contamination
Ensuring clean, bacteria-free dispensers requires planning, time, or a change to bag-in-box or cartridge dispensers

August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it





August 2012
Distributors Can Sync Electronic Signature Software With ERP System
Signature capture can be run as an app on smartphones

August 2012
Three Major PPACA Provisions That Will Impact BSCs
The Patient Protection and Affordable Care Act, or Obamacare, has three big provisions going into affect through 2014. Start planning now


August 2012
Electronic Signature Capture Improves The Delivery Process
Delivery drivers can get proof of delivery on their smartphones

August 2012
Chemical Dispensers and Preportion Packets Benefit Distributors
Dilution control products take up less warehouse space and are easy reorders


August 2012
Cheaters: How To Avoid 'Off-Spec' Paper Products
Detective work is necessary to find out just how good a deal is

August 2012
Partition Walls Get A Good Cleaning
Carpets aren't the only surface benefiting from the use of vacuum cleaning equipment

August 2012
ANSI Safety Standards Reduce Slip-and-Fall Accidents
ANSI/NFSI safety standards provide benchmarks for departments looking to prevent slip-and-fall accidents


August 2012
Off-Spec: Defining 'Cheater Paper'
BSCs and distributors share their experiences with cheater paper



August 2012
PPACA Health Care Reform Timeline, 2012-2014
Heading into 2014, employers need to be implementing certain parts of PPACA



August 2012
Health Care Reform: Key Terms
Here are key terms that are essential to understanding Obamacare and its implications.

August 2012
Obamacare: Could It Decrease Outsourcing?
A BSC examines the ultimate long-term threat that customers will stop outsourcing their cleaning services.



August 2012
Obamacare: The Un-Affordable Care Act
BSCs face the financial implications of complying with Obamacare.



MANUFACTURER ROUNDTABLE August 2012
Vacuum Bugs For Safer Pest Control
Plus, what is the size limit of objects that can be sucked up with a vacuum?


August 2012
Benefits of Antibacterial Wipes in Health Care
Cedar Community supplies non-custodial staff with antibacterial wipes in an effort to help with interim cleaning



MANUFACTURER ROUNDTABLE August 2012
Battery-Powered Vacuum: Why Cordless Machines Aren't Prevalent In The Market
While the industry waits for battery-powered vacuums, what is the proper way to roll up a vacuum cord?


August 2012
Freetime: Devin Cole, Cole Supply Co.
Cole Supply Co.’s Devin Cole, Cliff Giannuzzi and Chris Morrison are rock ‘n’ roll musicians.


August 2012
Royal Corp. Values Customer And Employee Relationships
Significant relationships with customers and employees have fueled Royal Corp.’s growth into a national distributor









FEATURE June 2012
Privacy Curtain Cleaning Solutions
Techniques to cleaning bacteria-ridden privacy curtains



COVER STORY June 2012
Product Labeling: Examining The Push For Ingredient Disclosure Laws
Protecting janitorial workers is a priority for environmental groups lobbying for full ingredient disclosure mandates

June 2012
The Benefits of Warehouse Rewards
Improve productivity by rewarding warehouse workers for exceptional job performance

FEATURE June 2012
Hospital Curtains Pose Health Risks
Hospital curtains lead to more than privacy when not disinfected properly

June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints





FEATURE June 2012
Extending Floor Pad Life
Techniques that will prolong the life of a floor pad

FEATURE June 2012
Floor Machine Pads Evolve
Newer flooring types and finishes influence evolving floor machine pads, including green options

June 2012
Sales Incentive Programs That Work
For distributors, success directly correlates to the effectiveness of their sales staff. The right sales incentive program can mean the difference between a hungry sales leader and a complacent rep


FEATURE June 2012
Before Purchasing Floor Pads
Managers review fiber options and challenges before purchasing floor pads

June 2012
Microfiber Mops: Increasing Employee Productivity
Calculating return on investment with microfiber mopping systems

June 2012
How to Motivate Sales People
Hearing no all the time can discourage sales people. The Sanitary Maintenance Advisory Board explains how to motivate sales people to avoid complacency


FEATURE June 2012
Choosing Floor Pads By Shape And Color
Pairing floor pads with the appropriate application is made easy with shape and color consistency

June 2012
Microfiber Cleaning: Just The Facts
How switching to microfiber cloths and mops can raise the bar on cleaning





June 2012
Developing A Sales Compensation Plan for Inexperienced Reps
When compensating new or inexperienced sales reps is it best to go with salary or commission?







FEATURE June 2012
How To Clean A Restroom When Building Occupants Are Present
Airport housekeeping streamlines how to clean a restroom when foot traffic never dies down



June 2012
Restroom Product Bundling Allows Distributors To Act As Consultants
Distributors should serve as consultants and bundle product based on individual customer needs

MANUFACTURER ROUNDTABLE June 2012
Specialty Flooring: Cleaning And Maintenance
How to care for specialty flooring such as concrete, bamboo and no-wax vinyl



MANUFACTURER ROUNDTABLE June 2012
Green Floor Strippers: Addressing Efficacy
Green floor strippers usually work on all floor care chemicals, and a prolonged strip cycle is dependent on finish selection


June 2012
Dilution Controls More Than Chemical Usage
Chemical dispensing systems help manage inventory and budgets, while promoting proper cleaning and safety at Johnson County Community College




COVER STORY June 2012
2012 Housekeeping Solutions Reader Survey
A snapshot of green/sustainability, management, budget, staffing and purchasing trends.



April 2012
Paperless Office: Making The Digital Switch
From ease of access to paper cost savings, there are plenty of reasons to go paperless








May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs


April 2012
Subcontracting Pest Control Services
When diversifying into pest control, BSCs may want to consider partnering with a local pest management company

May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies


May 2012
Improving Private Label Sales
A quality product and sound marketing strategy will help boost private label sales

May 2012
Popular Private Label Cleaning Products
Premium chemicals and traditional paper and can liners are among most the best sellers for private label cleaning products


April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services


May 2012
Tips To Start Private Labeling Products
When private labeling products, jan/san distributors need to perform due diligence before picking their manufacturer







COVER STORY April 2012
Rite Way Service: Getting It Rite
Communication. Respect. Quality relationships. Alabama-based Rite Way Service has used its focus on bonds with both employees and customers to expand into a regional presence.


May 2012
Hand Dryer Features: Warm Air And HEPA Filters
Are extra features such as heating coils or HEPA filters necessary to dry hands?

ASHKIN ON SUSTAINABILITY April 2012
Reducing Energy Consumption For Customers
Tips to help create a "culture of sustainability"






April 2012
Six Reasons To Sell Your Company…Now
If mid-market distributors want to sell their companies, they should act before 2014



April 2012
Carpet Drying Times



April 2012
Freetime: OJ Howell, ProSTAR Industries
This jan/san distributor lives off the land with a self-sustaining lifestyle, which includes raising 40 chickens











April 2012
Three Ways To Prolong Deep-Cleaning Carpet Extractions
Frequent vacuuming and spot-cleaning, as well as the use of encapsulation products can reduce the need for expensive extractions



April 2012
The Evolution of Green Carpet Cleaning
Looking at the big picture in terms of green products and processes


MANUFACTURER ROUNDTABLE April 2012
The Difference Between Cleaning, Sanitizing and Disinfecting
Also, a discussion on disinfectant wipes and kill claims



MANUFACTURER ROUNDTABLE April 2012
Choosing A Safer Disinfectant
The EPA classifies disinfectants as pesticides so they can't be certified as green


April 2012
Hilton Outlines Their Green And Sustainable Initiatives
The housekeeping department at Hilton Americas-Houston captures the essence of green and sustainability



April 2012
Dwell Time A Must With Disinfectant Wet Wipes
Distributors say proper dwell time often is not met with disinfectant wet wipes


April 2012
Open Market For Disinfectant Wet Wipes
This convenient product is a fit for schools, healthcare facilities, retail and grocery stores, daycares and fitness centers




April 2012
Fighting Infections With Proper Cleaning And Disinfecting
Housekeeping managers come clean about cleaning and disinfecting techniques that work in the fight against infections in hospitals




March 2012
Disposable Mops Present New Business, Learning Curve
Distributors say end users need to be informed about the lifespan, launderability and price points with synthetic disposable wet mops

March 2012
Mopping With Cotton Alternatives
As cotton prices have soared to an all-time high, mop manufacturers have introduced low-cost alternatives to the traditional cotton mop


March 2012
Supervisors: The First Line Of Defense Against Unions
Supervisors represent the face of the company to the front-line workforce. What they say and do will impact employees’ willingness to join a union.

ASHKIN ON SUSTAINABILITY March 2012
Set Realistic Sustainability Goals
Goals can inspire sustainable initiatives, but unrealistic expectations can discourage efforts

March 2012
Oscillating Machines Boost Productivity, Save Money
Oscillating equipment deep scrubs floors without chemical, saving labor time and dollars

March 2012
Oscillating Floor Machines Deep Scrub Floors Without Chemicals
Oscillating equipment works on numerous floor surfaces and comes in a variety of sizes

COVER STORY March 2012
Customer Feedback: Facility Managers Weigh In
What facility managers are saying about pricing, green, sustainability, cleaning priorities and janitor wages




March 2012
Letter To The Editor: Attracting Young People To The Jan/San Industry
Distributors should be encouraging, not scaring away, the next generation to join the jan/san industry



PORTION CONTROL March 2012
Preportioned Chemicals: Why BSCs Prefer Them
Three BSCs talk about why they use preportioned chemicals

March 2012
Disinfecting and Sanitizing in Foodservice Facilities
Disinfecting and sanitizing procedures are crucial for killing bacteria that is present and could transfer to food

February 2012
Outline Appropriate Burnishing Procedures
In conjunction with a proper floor maintenance program, burnishing will keep floors looking like new


March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization





February 2012
Maintain The Look Of Floors Through Mopping
Developing a proper wet and dry mopping schedule will keep floors looking like new









ASHKIN ON SUSTAINABILITY February 2012
Creating A Sustainability Team
A successful sustainability team will include members from all company departments



February 2012
Preventative Carpet Maintenance Will Prevent Spots and Stains
Carpet spotting programs should begin with vacuuming dry soil



February 2012
Meet Increased Carpet Spotting Demands With Team Cleaning
Budget cuts have reduced the number of deep cleaning carpet extractions, putting more emphasis on carpet spotting


February 2012
Software Customization Gives BSCs Competitive Edge
End-user software can be tailored for individual customers and specific account requirements


MANUFACTURER ROUNDTABLE February 2012
Should Hand Sanitizer Be Placed In Schools, Prisons and Restrooms?
Not all facilities want to use an alcohol-based product; plus do restroom users need both soap and hand sanitizer?

MANUFACTURER ROUNDTABLE February 2012
Tips To Minimize Soap Waste
In addition, soap and hand sanitizer drips can damage surfaces


MANUFACTURER ROUNDTABLE February 2012
Hand Washing: How To Encourage Restroom Users
Tips to improve hand washing; plus, when antibacterial soap should be used



February 2012
Waging A Perpetual Campaign Against Organized Labor
The NLRB is making it easier for unions to recruit new members. How employers can fight back

MANUFACTURER ROUNDTABLE February 2012
Hand Sanitizer: What Makes It Green?
Analyzing the environmentally friendly aspects of hand sanitizer; plus a discussion about the product’s shelf life






















January 2012
ERP Software Helps Advance Distribution Businesses
Recent innovations in enterprise resource planning software prove to be invaluable to distributors. Manufacturers say there's more to come

January 2012
Green Consultants
When selling green cleaning programs, distributors should help customers identify sustainable practices already in place and pinpoint areas for improvement


January 2012
Industrial Soap Sales Strategies
On-site testing is essential for selling industrial soap




November 2011
The Ghost Of The Employee Free Choice Act
The Labor movement may gain momentum thanks to the National Labor Relations Board

January 2012
2011 Sales Leaders: Smooth And Groovy
Bill Allen, Fagan Sanitary Supply, West Elizabeth, Pa.

January 2012
2011 Sales Leaders: Diamond in the Rough
Lindy Hebert, Sanitary Supply Co., Beaumont, Texas

January 2012
2011 Sales Leaders: Living the American Dream
Hector Herrera, Armchem International Corp., Fort Lauderdale, Fla.

January 2012
2011 Sales Leaders: Wise Beyond His Years
Josh Brown, Northern Colorado Paper





















November 2011
Carpet Care After A Disaster
Identifying the steps necessary to care for carpets following a disaster

YOUR TWO CENTS November 2011
How Is Your Company Using Twitter?


November 2011
Preventative Maintenance Protects Carpets
When it comes to water intrusion and carpet care, the best offense is a good defense




COVER STORY November 2011
United Services of America: Two Men, One Vision
Paul Senecal and Michael Diamond use a unique, 50/50 business partnership to lead their companies to nationally recognized growth




ASHKIN ON GREEN November 2011
BSCs Plan For Success In 2012


November 2011
Watch Out for Paper Cheaters
Don't get so caught up on the price of towel and tissue that you fall victim to cheater rolls





November 2011
Convenient Disinfectants
Wet wipes and aerosols can be used to disinfect commonly-touched surfaces and objects






November 2011
Touch-free Soap And Paper Towel Dispensers Are Money Savers
Touch-free soap and paper towel dispensers can be tailored to reduce product overuse in public restroom

November 2011
Saving on Towel and Tissue
Factors facility executives should consider before purchasing paper products



November 2011
Towel and Tissue: Is Thin In?
Purchasers look at paper weight as a way to save




November 2011
Jan/San Distribution Industry Holding Water
Sanitary Maintenance's latest sales study shows modest gains for distributors. Is the worst of the recession finally behind us?






PRODUCTS November 2011
New Products: November/December 2011












October 2011
M&A Remains Robust
Examining the impact of the recession, the capital gains tax scare and other trends affecting mergers and acquisitions in the building services industry

October 2011
Ideal Locations for Hand Sanitizer Dispensers
People aren't always around soap and water to wash hands; they need access to hand sanitizer

October 2011
Hand Sanitizer Beneficial Inside The Restroom
Dispensers give users a final reminder to clean hands before exiting the restroom












October 2011
Low-Moisture Carpet Cleaning Techniques
Methods to keeping carpet care part of custodial programs

PRODUCTS October 2011
New Products: October 2011












September 2011
Arizona Custodians Strap On Their Backpacks
Mesa Public Schools support the use of backpack vacuums and tout their many benefits












September 2011
Hand Dryers: Clearing The Air
Today's feature-laden hand dryers are changing otherwise negative public perceptions

September 2011
One-On-One: Jennifer Rosenberg, Acorn Distributors
Mastering succession planning in a family business


MANUFACTURER FORUM September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER FORUM September 2011
Vacuums Role In Improving Indoor Air Quality
In this article, industry manufacturers answer common questions asked by building service contractors




September 2011
New To Distributors' Arsenal: Tablets
From product demonstrations to capturing delivery signatures, tablet devices are helping distributors simplify business operations

September 2011
Buying Groups Can Help Distributors Earn New Business
Access to private label products, diversified lines and national accounts helps expand customer bases

September 2011
The Scoop On Sanitizers
Distributors break down the advantages of hand sanitizers, proper placement and use

September 2011
Perfect Sales Pitch
Tips for delivering a sophisticated and successful sales presentation



September 2011
Soap vs. Sanitizer: What's The Difference?
Outlining the unique benefits of using both soaps and sanitizers


PRODUCTS September 2011
New Products: September 2011




YOUR TWO CENTS August 2011
How Do You Motivate Your Sales Team?


August 2011
3rd Generation BSC: My Cleaning Service
Third-generation companies are rare in the cleaning industry. But the father-daughter-granddaughter team at Baltimore-based My Cleaning Service is positioning the company to continue its success for decades to come







8/30/2011
xpedx Names CFO



August 2011
Custodial Department Guards Against Pests
Chadron State College maintains a disciplined pest management program throughout campus

August 2011
Focusing on Floor Traction
To prevent slip-and-falls, departments must measure traction on floors

July 2011
Staying On Top Of Late Payers
Financial management software can help speed up the collections process and increase a distributor's profitability

August 2011
Preventing Slips And Falls
Proper prevention will minimize the likelihood of accidents and potential litigation associated with slip-and-fall instances




MANUFACTURER FORUM August 2011
Contractor Interest In Software On The Rise


August 2011
Restroom Cleaning Goes Touch Free
Spray-and-vac restroom cleaning equipment improves cleanliness and efficiencies

August 2011
Cleaning Restrooms - A New Way Of Thinking
Steam earns audience approval at Seattle Children's Hospital





SUSTAINABILITY August 2011
Why Product Life Cycles Matter


August 2011
Improving Cleanliness with Spray-and-Squeegee
Spray-and-squeegee equipment is a touch free option to restroom cleaning

July 2011
Distributor Finds Advantage With LEED Facility And Culinary Academy
Tom Furia Jr., president of Penn Jersey Paper, discusses the company's strategies in the foodservice market












PRODUCTS July 2011
New Products: July/August 2011


July 2011
Cheater Paper: Are Distributors Selling It?
Deceitful distributors are selling customers short on paper purchases. How to remain profitable in today's volatile market of paper sales







June 2011
One-Stop Shop
BSCs are realizing new income streams by introducing a wide array of services: from grounds care and pest control to restoration and security



June 2011
There's No "I" In Team
The Environmental Services Department at Samaritan Lebanon Community Hospital promotes a team cleaning environment






June 2011
Trending Toward Vacuums
Tackling floor cleaning challenges with vacuums that transition from hard to soft floors with ease




June 2011
Clean Restrooms Without Touching Surfaces
Spray-and-vac and spray-and-squeegee cleaning machines promote automated, touch-free restroom cleaning



June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

MANUFACTURER FORUM June 2011
Defining Common Green Paper Terminology


MANUFACTURER FORUM June 2011
Why Sustainable Forestry Matters


June 2011
How To Jumpstart A Private Label Program
Distributors say there is no better time than now to begin offering proprietary products







MANUFACTURER FORUM June 2011
Controlling Towel & Tissue Overuse



June 2011
Tackling Floors Challenges
Sweepers that clean both hard and soft flooring have proven beneficial






June 2011
Tools To Kill and Remove Bed Bugs
There are a variety of options available to property owners, facility crews and homeowners to effectively eradicate bed bugs



June 2011
Detecting A Bed Bug Problem
To effectively treat for bed bugs it is important to have at least a basic understanding of the biology and behavior of the pest

June 2011
2011 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

PRODUCTS June 2011
New Products: June 2011


June 2011
Wholesalers: A Distributor's Ace In The 'Whole'
Wholesaler support gives Withers/KC Sanitary Supply the upper hand







May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.


COVER STORY May 2011
Staying In Touch: Utilizing Mobile Technology And Social Media
The connectivity encouraged by modern technology is enabling building service contractors to provide better, more personalized service

WEB BYTES May 2011
New On The Web: May 2011



PEOPLE & COMPANY NOTES May 2011
People and Company Notes: May 2011


ASHKIN ON GREEN May 2011
Sustainability Is Simply Good Business


UP CLOSE: DILUTION CONTROL May 2011
Dilution Control: Closed Loop Chemical Dispensing Systems
Closed loop chemical dispensing systems promote safety, environmental responsibility and ensure proper chemical dilution

WEB EXCLUSIVE May 2011
Sales Questions For Combination Machines
Distributor salespeople need to ask the right questions to match customers with the proper equipment


UP CLOSE: CARPET CARE May 2011
Making The Case For Combination Equipment
Scrubber-extractor and vacuum-sweeper units allow end users to clean both hard floors and carpeted surfaces with the same machine



April 2011
Third-Party Green Certifications Lead To New Opportunities
An overview of LEED AP, GS-42, CIMS-GB and (OS1) certifications

TECHNOLOGY May 2011
Burn Less Fuel With Better Routes
Routing software can help ease the pain at the gas pump

COVER STORY May 2011
What's New?
100 products from the last year



ASHKIN ON GREEN April 2011
Contractors' Role In Earth Day



FEATURES April 2011
Please Recycle
Wishard Health Services doesn't throw it away, they throw it back

AROUND THE INDUSTRY April 2011
EPA Changes Wet Wipes Labels




ONE-ON-ONE May 2011
One-On-One: Vince Schmidt, Lakeland Supply Inc.
Motivating employees with fun and faith




FEATURES April 2011
Penny Wise, Pound Foolish
Extending the life of carpeting through proper maintenance and due diligence

UP CLOSE: TOWEL & TISSUE April 2011
Paper Manufacturers Are On A Sustainable Roll
Paper manufacturers have taken towel and tissue products to a whole new level with sustainable forestry



PEOPLE & COMPANY NOTES April 2011
People and Company Notes: April 2011




FEATURES April 2011
Clearing The Air
The role the custodial operation plays in bettering indoor air quality


PRODUCTS April 2011
New Products: April 2011



COVER STORY April 2011
Uniform Companies: Jan/San Wannabes?
Uniform companies are a new threat to distributors' traditional customer base




COVER STORY April 2011
Outsourcing's Fine Print
Before facilities outsource custodial operations, executives should examine the fine print items that are often overlooked on building service contractor proposals

COVER STORY March 2011
Customer Screening
BSCs are heading into new business partnerships with caution. Why vetting prospects is more important today







March 2011
Restroom Cleaning Machines Greatly Increase Efficiencies
Clean more efficiently and thoroughly without touching the contaminants lurking in a restroom


SOAP March 2011
The Biggest Soap Seller
Distributors find bulk soap sales are outpacing cartridge sales


PRODUCTS March 2011
New Products: March 2011


MANUFACTURER FORUM March 2011
Combatting Theft Of Pre-Portioned Chemicals


MANUFACTURER FORUM March 2011
Cost Misconceptions Of Pre-Portioned Chemicals


PEOPLE & COMPANY NOTES March 2011
People and Company Notes: March 2011


UP CLOSE: SOAP March 2011
Simplifying Soap
Multi-soap dispensers let customers install a variety of soaps throughout the building, while requiring only one type of model


FROM THE EDITOR March 2011
Jan/San's Best Online Sellers


MANUFACTURER FORUM March 2011
The Benefits Of Pre-Portioned Chemicals



WAREHOUSE MANAGEMENT March 2011
Freeing Up Warehouse Space
If implementing a narrow-aisle racking system doesn’t fit the budget, there are minor and low-cost alterations distributors can make to better utilize their warehouse space

COVER STORY March 2011
e-commerce: A Work In Progress
With few online sales to show for their current 'e-efforts,' distributors ponder what it will take to build their web clientele


FEATURES February 2011
Restroom Dispensers Boost Hand Hygiene
Proper soap and paper towel selection can help facilities boost hand washing and overall employee health

MARKET PROFILE: RETAIL February 2011
Mr. Clean Maintenance Systems Specializes In Retail Accounts
Floor care is king for these accounts, and the prevalence of polished concrete flooring has kept BSCs on their toes

ASHKIN ON GREEN February 2011
Ingredient Disclosure: Proof Of Green



FEATURES February 2011
Focus On Food Service
Quality food without quality cleaning fails to keep food service areas free from disease and rodents



PRODUCTS February 2011
New Products: February 2011


UP CLOSE: FLOOR CARE February 2011
Floor Care After Winter
Winter wreaks havoc on floors. Simple maintenance and restoration at the onset of spring is critical in keeping floor care costs low

SOAP & HAND SANITIZERS February 2011
Anti-Microbial and Green Soap Differences Explained
Manufacturers outline the differences between various types of soap options on the market

EDITORIAL February 2011
New Additions For A New Year


TECHNOLOGY February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

TECHNOLOGY February 2011
Voice Resonates Beyond Picking


COVER STORY February 2011
2011 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

FEATURES February 2011
Floor Equipment: Small Machines, Big Advantages
Outlining the benefits of small floor care equipment

COVER STORY February 2011
Connecting the Dots to Process Cleaning
A step-by-step approach to creating cleaning efficiencies and best practices


PRODUCTS January 2011
New Products: January 2011


UP CLOSE: VACUUMS January 2011
Vacuums: Easy Riders
Ride-on sweeper vacuums have become efficient units for vacuuming large, carpeted facilities

UP CLOSE: GREEN PRODUCTS January 2011
Green From Start To Finish
Life-cycle thinking can help distributors choose between green products

FROM THE EDITOR January 2011
Life Cycle: The New Industry Buzzword


INFECTION CONTROL January 2011
Check-Up On Hospital Cleaning
Changes to how hospitals are reimbursed for Medicare and Medicaid patients have cleaning staffs ramping up their cleaning efforts

TECHNOLOGY January 2011
To The Cloud
Cloud computing lets distributors focus on their business rather than IT concerns

COVER STORY January 2011
Fixed Income
With the right pieces in place, equipment repair can be a great profit generator

YOUR TWO CENTS November 2010
How Is Your Company Utilizing Mobile Devices?


PEOPLE & COMPANY NOTES November 2010
People And Company Notes: Nov/Dec 2010


COVER STORY November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries

LETTER TO THE EDITOR November 2010
Smaller Burnishers Are Popular, Too



SOAP & HAND SANITIZERS November 2010
Green And Biobased Products Continue To Evolve


UP CLOSE: PRIVATE LABEL PRODUCTS November 2010
Private Label Distributors See Poor Economy As Time To Shine
The slow recovery from the recession has allowed distributors more time to market and engage potential and current clients

UP CLOSE: FLOOR PADS November 2010
Diamonds Are A Janitor's Best Friend
Diamond floor pads are growing in popularity as more facilities install concrete floors

FREETIME November 2010
Building Homes In Mexico


FEATURES November 2010
Cleaners & Disinfectants: There's A Wipe For That
Convenience and chemistry drives interest in cleaning wipes

TECHNOLOGY November 2010
Adapting Product Catalogs To E-commerce
Online product materials should differ from their print counterparts

SPECIAL PRODUCTS SECTION November 2010
ISSA/INTERCLEAN 2010 Product Showcase
The latest innovations from the Orlando trade show

FEATURES November 2010
Hand Tools: Cleaning Schools One Floor At A Time
Identifying mopping tools that earn top grades

EDITOR'S NOTE October 2010
Bedbugs Continue to Plague Facilities


YOUR TWO CENTS October 2010
How Do You Motivate Frontline Workers?


FEATURES October 2010
Coming Clean On Hand Soap
Hand soaps can be easily contaminated — making them a "playground" for bacteria

COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

PEOPLE & COMPANY NOTES October 2010
People And Company Notes: October 2010


AROUND THE INDUSTRY October 2010
Green Buildings Improve Occupant Health


ASHKIN ON GREEN October 2010
See Green At ISSA/INTERCLEAN


AROUND THE INDUSTRY October 2010
Superbug A Potential Threat In U.S.




UP CLOSE: HAND DRYERS October 2010
Hand Dryers: Green Attributes That Aren't Just A Bunch Of Hot Air
Studies show hand dryers have a minimal impact on the environment

UP CLOSE: CLEANERS & DISINFECTANTS October 2010
Cleaning Around Sensitive Populations
Schools, healthcare facilities and even office buildings house vulnerable occupants that can be adversely affected by harsh chemicals


UP CLOSE: MATTING October 2010
Stopping Slips, Trips and Falls
Proper placement and care of matting can help create safer flooring, especially for the elderly

BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

FROM THE EDITOR October 2010
Fraudulent Falls On The Rise


FREETIME October 2010
Still Shredding


TECHNOLOGY October 2010
Sales? There's An App For That
Distributor salespeople are tapping into mobile applications to help do their jobs

COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

PRODUCTS September 2010
New Products: September 2010




PEOPLE & COMPANY NOTES September 2010
People And Company Notes: September 2010



IN THE NEWS September 2010
Bed Bug Infestations On The Rise


UP CLOSE: AEROSOLS AND WIPES September 2010
Aerosols And Wipes: Simple Solutions
Today's aerosols and premoistened wipes are still easy to use, but now they're also considered green

UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?

FREETIME September 2010
Ready For Takeoff


EDITORIAL September 2010
Bed Bugs Are Back


TECHNOLOGY September 2010
Help With Deliveries
Distributors are utilizing third-parties — and ERP software — to ship small orders



TEAM SOFTWARE / SPONSORED September 2010
Technology That Keeps Your Business Flexible
Team Software / Sponsored


PEOPLE & COMPANY NOTES August 2010
People And Company Notes: July/August 2010




FEATURES August 2010
Carpet Care: Cleaning Up A Controversial Issue
Proper techniques and pros and cons to bonnet cleaning

ONE-ON-ONE August 2010
A Distributor's Growing Gains
How Hill & Markes Inc. distinguished itself


UP CLOSE: TOWEL & TISSUE August 2010
Know Your Green Paper Certifications
Green paper products come with a laundry list of certifications. Breaking down what each one means

FREETIME August 2010
The Green-thumbed Distributors


INFECTION CONTROL August 2010
MRSA Still A Concern For Schools
As a new academic year approaches, distributors can help custodial crews prepare for possible staph infections

TECHNOLOGY August 2010
Product Forecasting Made Easier
Demand forecasting software helps distributors accurately budget and optimize inventory decisions

PRODUCTS August 2010
New Products: July/August 2010


COVER STORY August 2010
Cut Out?
Custodial outsourcing is on the rise in K-12 schools. Make sure you're a pivotal link in the supply chain or risk losing business

ASSOCIATION UPDATE June 2010
Another Strong Year For NJSSA's Supply Line


COVER STORY June 2010
Embracing Sustainability
BSCs are saving money and increasing revenue as they go beyond 'green'




FEATURES June 2010
Dispensers: Don't Touch That
Distributors address the ins and outs of touch-free soap and towel dispensers


PRODUCTS June 2010
New Products: June 2010




MERGERS & ACQUISITIONS June 2010
WAXIE Acquires Five Star Sanitary Products


TECHNOLOGY June 2010
Slotting Software: Piecing Together Your Warehouse
Slotting software increases picking productivity and makes order selection easier, safer and more accurate

WHOLESALERS June 2010
Wholesalers: Multiple Markets, One Partner
Many distributors are thinking diversification after the recession. Partnering with a wholesaler can help ease the transition


COVER STORY June 2010
Get Your Price!
Every distributor can offer cheap products and so-called "value-adds." Know what your customers truly need and GET PAID top dollar for it


FEATURES June 2010
Equipment: Four On The Floor
The top four tips for stretching the floor-cleaning equipment dollar



COVER STORY June 2010
2010 In-House Reader Survey
Managers reflect on how the economy has influenced staffing, budgets and purchasing, while making environmental headway

EXECUTIVE INTERVIEW May 2010
Paul Taylor, ESS Inc.
Improving employees' quality of life with hands-on leadership



UP CLOSE: MOPS & BUCKETS May 2010
Mopping Systems: A Matter Of Personal Preference
End users aren't all the same. Why should their mopping systems be?



UP CLOSE: DILUTION CONTROL May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

PEOPLE AND COMPANY NOTES May 2010
People And Company Notes: May 2010


TECHNOLOGY May 2010
Paperless Office: Save a Tree, Save Some Green
A paperless office eliminates tedious filing of invoices and receipts, saving distributors time and money




PRODUCTS April 2010
New Products: April 2010


PEOPLE & COMPANY NOTES April 2010
People And Company Notes: April 2010


AROUND THE INDUSTRY April 2010
Bulk Soap Dispensers Can Contaminate Hands



UP CLOSE: VACUUMS April 2010
Quiet Carpet Care
Day cleaning is increasing the demand for low-decibel vacuums

FEATURES April 2010
Waste Management: Talking Trash
Collecting waste and cigarette butts can easily improve a facility's appearance

FROM THE EDITOR April 2010
Don't Just Move Product, Educate


TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

FEATURES April 2010
Carpet Care: Spotlighting Carpet Extraction
Manufacturers weigh in on proper extraction techniques and emerging trends


PEOPLE & COMPANY NOTES March 2010
People And Company Notes: March 2010


PRODUCTS March 2010
New Products: March 2010



ASSOCIATION UPDATE March 2010
SDA Changes Name, Elects New Board





UP CLOSE: SOAP AND HAND SANITIZER March 2010
Preventing Dermatitis Without Sacrificing Good Hand Hygiene
Frequent hand washing reduces the spread of infectious disease, but it also severely dries out skin

UP CLOSE: GREEN PRODUCTS March 2010
Environmentally Friendly Products Have Sales Reps Seeing Green
Selling green programs to new and existing customers is no longer an uphill battle

FREETIME March 2010
Come See What's Brewing



FEATURES February 2010
Floor Care: Identifying Flooring Trends
Industry innovations lead to easy and healthy cleaning

COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

ASHKINONGREEN February 2010
Sustainability: How To Grow Beyond 'Green'


MULTI-PURPOSE CHEMICALS February 2010
Multi-purpose Chemicals: The Power Of One


PRODUCTS February 2010
New Products: February 2010


PEOPLE & COMPANY NOTES February 2010
People And Company Notes: February 2010


UP CLOSE: FLOOR CARE February 2010
Floor Stripper Chemistry Continues To Evolve
Environmentally friendly advancements to floor care chemicals have made them more appealing to customers

UP CLOSE: RESTROOM CARE January 2010
H1N1 Impacts Touch-free Product Sales
More facilities are making the switch to touch-free restroom products in light of the current H1N1 pandemic

SUPPLY CHAIN PARTNERS January 2010
Supply Chain Partners: A Tight Bond
Distributors are gaining a competitive advantage by partnering with industry wholesalers, buying groups and manufacturer reps

TECHNOLOGY January 2010
ERP Software: Sales Made Easy
ERP software can help both sales reps and managers simplify the selling process

COVER STORY January 2010
Recovery (at what cost?)
Even economic upturns come with a price tag. How distributors are prepping for higher product prices in 2010



ASSOCIATION UPDATE January 2010
SCSSA Hosts Two Operations Clean Sweep Events


PEOPLE & COMPANY NOTES January 2010
People And Company Notes: January 2010


PRODUCTS January 2010
New Products: January 2010


UP CLOSE: CARPET CARE January 2010
Examining Green Carpet Care Chemicals
Today's third-party certifiers put chemicals through stringent testing in order to gain green certification

COVER STORY November 2009
The Right 'Stuff'
Are jan/san distributors meeting end user needs? How you match up

FREETIME November 2009
Practicing The Art Of 'Rolling'


UP CLOSE: CARPET CARE November 2009
Extracting Answers
A panel of industry experts solves common carpet cleaning questions

UP CLOSE: FLOOR CARE November 2009
Applying European Trends To Floor Care
Help customers maintain floors faster and cheaper with a non-wet look

ASSOCIATION UPDATE November 2009
NJSSA Holds 16th Annual Clean Sweep


EDITORIAL November 2009
Price Isn't Everything


CONTRACTINGINSIGHTS November 2009
How To Lose A Customer In Five Steps



FEATURES November 2009
Towel's Impact On Hand Washing
Proper hand washing is only effective if done right and seen through to the last step: Drying

FEATURES November 2009
Evolution Of Floor Care Chemicals
Advancements make green floor finishes and strippers more appealing to end users

COVER STORY October 2009
Green Update


BUYING GROUPS October 2009
Group Movement
Distributors explain how buying groups provide 'strength in numbers,' especially in today's tough economy

BOOK EXCERPT October 2009
Building A Stronger Bottom Line
"Optimizing Distributor Profitability" outlines best practices of top performing firms

FREETIME October 2009
Surf's Up


UP CLOSE: FLOOR PADS October 2009
Ensuring Floors Look Pristine
Educating end users on proper floor care procedures can help avoid costly mistakes



PEOPLE & COMPANY NOTES October 2009
People And Company Notes: October 2009




CONTRACTING INSIGHTS October 2009
Growth Without Growing Pains


ASHKIN ON GREEN October 2009
Green Paper And Plastic


COVER STORY October 2009
Steady Flow
BSC strategies for managing cash flow during tough times

SPECIAL PRODUCTS SECTION October 2009
ISSA/INTERCLEAN 2009 Product Showcase
The latest innovations from the Chicago trade show

FEATURES September 2009
IAQ: Sifting Through The Rubble
Proper Vacuum Filtration Is Key To Protecting IAQ


CONTRACTING INSIGHTS September 2009
Cold Calls Require A Warm-Up




COVER STORY September 2009
Pandemics: Ready...Or Not
A likely H1N1 outbreak this flu season has BSCs revisiting pandemic game plans



COVER STORY September 2009
Pricing Pressure
How to safeguard your prices in the face of a tattered economy and cash-strapped customers

FREETIME September 2009
Send In The Clown Band


UP CLOSE: HAND DRYERS September 2009
Throwing In The (Paper) Towel
Today's high-speed hand dryers are helping end users save on operational costs while also promoting sustainable restrooms


PRODUCTS September 2009
New Products: September 2009



COVER STORY August 2009
The Big Squeeze
Productivity And Your Employees

FEATURE August 2009
Carpet Care Certifications
CRI answers the demand for environmental standards in carpet care equipment



ASHKIN ON GREEN August 2009
Green Vacuuming Not Just About The Carpet


COVER STORY July 2009
Complacent Sales Reps
Re-energize your team with incentive-based selling programs

TECHNOLOGY July 2009
Software Simplifying Customer Pricing
Customer pricing software allows today's distributors to set and modify product prices with ease

FROM THE EDITOR July 2009
Overseas Innovation


UP CLOSE: CARPET CARE July 2009
Cleaning Heavily-Soiled Carpeted Areas
The right blend of products and equipment can help keep customers' carpets in good standing order

UP CLOSE: TOWEL & TISSUE July 2009
Making Sense Of Recycled Paper
Understanding the difference between recycled fiber and post consumer waste is step one to selling green paper


ASSOCIATION UPDATE July 2009
SEWSSA Operation Clean Sweep A Success


CONTRACTING INSIGHTS July 2009
Growing Up During Down Times



ASHKIN ON GREEN July 2009
Guide To Selecting Green Chemicals






COVER STORY June 2009
2009 Housekeeping Solutions Reader Survey
What a difference a year makes. In-house managers reflect on the shift in industry-wide spending, purchasing and green and management decision-making

FEATURE June 2009
A Bright Idea: Green Cleaning
Environmentally preferable cleaning is no longer an option, but a necessity

FEATURE June 2009
Floor Equipment: Cost Cutting In A Tough Economy
Comparing the cost of repairs with new purchases and making the most of floor care equipment

FEATURE June 2009
Soap & Sanitizer: Infection Control Begins With Hand Hygiene
Soaps and hand sanitizers can have a big impact on personal and economic welfare

TECHNOLOGY June 2009
Fit To Print
Despite online capabilities, distributors still have demand to print catalogs and product labels


UP CLOSE: RESTROOM CARE June 2009
Feminine Hygiene: The Untapped Market
Feminine hygiene products are often overlooked by purchasing agents

UP CLOSE: FLOOR CARE June 2009
Cleaning With Water
Electrolyzed water and steam vapor systems allow end users to clean without chemicals


COMPANY NOTES June 2009
Company Notes: June 2009


OBITUARY June 2009
Former ISSA President Passes


PRODUCTS June 2009
New Products: June 2009






REGARDING... May 2009
Cleaning Receives Mixed Messages




TECHNOLOGY May 2009
Foolproof Delivery
POD software allows for streamlined ticketing, document retrieval

FREETIME May 2009
Rescue On The Water


UP CLOSE: AUTOMATIC SCRUBBERS May 2009
Safety First
Tips for teaching proper operator use and maintenance of automatic scrubbers

UP CLOSE: CHEMICAL PROPORTIONING May 2009
Warewashing: A Labor-intensive Sale
Customer service is key when offering foodservice and laundry chemical dispensing systems

MERGERS AND ACQUISITIONS May 2009
Kimberly-Clark Acquires Safety Products Company


FEATURE April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

FEATURE April 2009
Carpet Care From Start To Finish
From preparation to drying, end users outline the steps necessary to successfully care for carpets

UP CLOSE: SOAP April 2009
Contaminated Hands?
Study finds refillable soap dispensers can be breeding grounds for bacteria

UP CLOSE: PRIVATE-LABEL PRODUCTS April 2009
Competing Against National Brands
Customer interest in private-label products are expected to increase during a recession

UP CLOSE: VACUUMS April 2009
Cleaning Carpets Without Tiring
Lightweight uprights may not be as powerful as traditional vacuums, but help improve worker productivity

PRODUCTS April 2009
New Products: April 2009



ASHKIN ON GREEN April 2009
Promote Yourself On Earth Day


COVER STORY April 2009
Bid To Win


FEATURE April 2009
Before OSHA Comes Knocking


ONLINE REPORT April 2009
Swine Flu Preparedness
Cleaning procedures are important in reducing the spread of H1N1

ONLINE REPORT April 2009
Swine Flu (H1N1): The Distributor’s Role
Educating end users about pandemic preparedness

UP CLOSE: ODOR CONTROL March 2009
Conquering Restroom Odors
Proper use of fragrances and daily cleaning help quell unpleasant smells

UP CLOSE: BROOMS, BRUSHES & MOPS March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

AROUND THE INDUSTRY March 2009
Pulire Asia Expo Announces New Dates



BUSINESSCENTER March 2009
Choosing The Right Insurance Coverage



COVER STORY March 2009
Cleaning Science
With concern for occupant health growing, BSCs turn to data to validate sanitation claims

ASHKINONGREEN March 2009
Green Soap And Hand Sanitizer Options


CONTRACTINGINSIGHTS March 2009
Commission Vs. Salary: The Sales Pay Scale


OPERATIONSLOG: FLOOR CARE March 2009
Slips, Trips and Falls Prevention


OPERATIONSLOG: WASTE MANAGEMENT March 2009
Cooperative Cleaning Gets Occupants To Pitch In


TECHNOLOGY February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations


IN THE NEWS February 2009
CRI Withdraws Support For GS-37



ASSOCIATION NEWS February 2009
IEHA Signs Agreement With CRI



TECHTALK February 2009
Virtual Workplace Provides Options


CONTRACTINGINSIGHTS February 2009
The Time Is Ripe For Acquisitions


COVER STORY February 2009
Staying Afloat
How BSCs are faring during these turbulent economic times

EXECUTIVE INTERVIEW February 2009
Jamie Gutierrez: Midwest Maintenance
Educating and promoting employees key to company's business plan

OPERATIONSLOG: TOUCH-FREE PRODUCTS February 2009
Touch-free Technology Improvements Reduce Costs


OPERATIONSLOG: CARPET CARE February 2009
Extractors: Truck Mount Vs. Portable


COVER STORY January 2009
Supply & Demand Quandary
Are you getting products from the best source?

TECHNOLOGY January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

FROM THE EDITOR January 2009
Be Aggressive On The Tough Road Ahead


FREETIME January 2009
Herding Sheep For Charity


UP CLOSE: OXY & BIOBASED PRODUCTS January 2009
Restroom Cleaning With Natural Resources
From soap to glass cleaner, oxygen and biobased products can be used in nearly all restroom areas

UP CLOSE: CARPET CARE January 2009
Rising Demand For Certified Equipment And Chemicals
Customers are asking for approved products from the Carpet and Rug Institute. What sets them apart?

AROUND THE INDUSTRY January 2009
Companies Earn Green Recognition


ASSOCIATION UPDATES January 2009
NJSSA Moves Supply Line 2010



CONTRACTINGINSIGHTS January 2009
Are You Following Immigration Laws?


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Customers Demand Green; BSCs Supply It


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Proper Floor Pad Determined By Composition


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Appropriate Upright Vacuum Use


ASHKINONGREEN January 2009
Defining Green Floor-care Equipment


BUYING GROUPS December 2008
The Power Of Many
The benefits of buying groups are further exhibited in a rough economy

TECHNOLOGY December 2008
Savvy Tools For Distributors
GPS technology, a robust Web site and a paperless office headline next year's hot list

FREETIME December 2008
Connecting With Vintage Airplanes


PEOPLE AND COMPANY NOTES December 2008
Owner Of Les Produits Sanitaires Passes


COVER STORY November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement

FEATURE November 2008
Attracting New Employees
Best practices when it comes to recruiting, hiring and retaining a quality workforce

FEATURE November 2008
Soap, Towel & Tissue: Stop Bacteria In It's Tracks
Promoting a healthy environment begins with the development of a proper hand-washing program

FEATURE November 2008
Carpet Care Chemicals: Extended Life Expectancy
A comprehensive maintenance program that includes the use of proper cleaning chemicals can prolong the life of a carpet

EDITOR'S NOTE November 2008
Where You've Been And Where You're Going


COVER STORY November 2008
Made In China: For America
Examining the overseas pipeline for private-label products

FROM THE EDITOR November 2008
Will Product Prices Drop Along With Gas?



UP CLOSE: CARPET CARE November 2008
Low-Moisture Techniques Gaining In Popularity
Carpets receive less water, dry faster and require fewer deep extractions

UP CLOSE: FLOOR PADS November 2008
Selecting The Right Floor Pad
Determining the perfect type and composition depends on the task at hand


NEWSBRIEFS November 2008
BSC First To Earn Hiring Certification


TECHTALK November 2008
Push-To-Talk Useful For BSCs


BUSINESSCENTER November 2008
Can Bad Managers Change Their Behavior?


CONTRACTINGINSIGHTS November 2008
Effective Training Involves Understanding


EXECUTIVE INTERVIEW November 2008
Executive Interview: Lonnie J. Williams
Award-winning minority BSC specializes in federal contracts


ASHKINONGREEN November 2008
Greening Facilities: How Occupants Can Help


OPERATIONSLOG: DISINFECTANTS November 2008
Disinfectant Methods Offer Variety Of Options


COVER STORY October 2008
Liable
Distributors and product safety: How accountable are you?

UP CLOSE October 2008
Carpet Care: Breaking Down Carpet Chemicals
Distributors must help end users wade through the plethora of available products

EDITORIAL October 2008
Small Perks, Big Motivation



CONTRACTINGINSIGHTS October 2008
Succession: Choose Tomorrow's Leaders Today
Succession planning should no longer begin the moment an employee leaves the company

COVER STORY October 2008
Corporate Conscience
From philanthropy to sustainability, how BSCs are giving back

ASHKINONGREEN October 2008
APPA Custodial Effectiveness Audit Included In LEED
The value for contractors is that LEED-EBOM provides two potential points based on performance

OPERATIONSLOG: CROSS-CONTAMINATION October 2008
MRSA, Superbugs Change How BSCs Clean
It’s really about best practices, and not moving any bacteria from one place to another

FROM THE EDITOR September 2008
Pass On Price Increases With Care


UP CLOSE September 2008
Towel & Tissue: On A Roll
Distributors are getting to know customer demands when it comes to paper products

IN THE NEWS September 2008
Picking The Best Presidential Candidate


PEOPLE AND COMPANY NOTES September 2008
Lonza And EPA Reach Agreement


BUSINESSCENTER September 2008
Legal Smarts Help BSCs Avoid Lawsuits


CONTRACTINGINSIGHTS September 2008
Employee-Retention Strategies
Employees commit to companies if they know there’s a possibility of a future promotion

COVER STORY September 2008
Whatever It Takes
In an era of high gas prices, BSCs are making sure employees get to work

SPECIALREPORT September 2008
Election 2008: McCain or Obama?
Which candidate is the right choice for the cleaning industry?

FEATURE September 2008
New Accounts: How To Get A Head Start
Smart planning during the account start-up process equals strong contracts

OPERATIONSLOG: CARPET CARE September 2008
Carpet Machines: Extending Their Lifespan
When filters clog, there is a loss of air flow, which can build up pressure, overheat the engine and damage the machine


COVER STORY August 2008
Shopping Around
Cleaning managers now have multiple options when it comes to purchasing their jan/san products

FEATURE August 2008
Touch-Free Restroom: The Total Package
Touch-free paper dispensers allow a facility to customize their system for the highest return on investment



UP CLOSE August 2008
Hand Dryers: Several Markets Poised To Reap Benefits
Movie theaters, stadiums and restaurants favor eco-friendly option over costly towels

UP CLOSE August 2008
Oxy, Citrus, Soy: Products Continue To Evolve
New ingredients, greener outlook and greater efficacy help fuel demand


ASSOCIATION UPDATES August 2008
ISSA 2009 Board Members Elected



CONTRACTINGINSIGHTS August 2008
Differentiation Defined


COVER STORY August 2008
Maxing Margins
Cutting Costs. Raising Prices. Increasing cleaning's value

EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

ASHKINONGREEN August 2008
Green: Find It At ISSA/INTERCLEAN
At ISSA/INTERCLEAN, anticipate lots of exhibitors with green products and training programs

OPERATIONSLOG: RESTROOM CARE August 2008
Restroom Cleaning Machines Reduce Cleaning Times



FEATURE July 2008
Carpet Equipment: Distributors Tout Low-Moisture Machines
End users can save on labor and chemicals while achieving better aesthetics, healthier facilities and longer carpet lives


COVER STORY July 2008
Delinquent Accounts
Frustrated by late-paying customers? Here's how to take action

FEATURE July 2008
The Talk Of The Warehouse
Voice picking software boosts accuracy and productivity

UP CLOSE July 2008
Matting: Leaving Dirt At The Door
High performance matting systems play a key role in reducing cleaning costs

UP CLOSE July 2008
Restroom Care: Encouraging Hand Washing
Appealing products, correct equipment and appropriate signage help promote proper hand hygiene

FREETIME July 2008
Born To Ride


ONE-ON-ONE July 2008
From The NFL To Jan/San Distribution
After playing four years in the NFL, Brian Carpenter, CEO of Aries Supply Inc., has sucessfully tackled the jan/san industry


CONTRACTINGINSIGHTS July 2008
Standardizing Procurement Programs
Cash tied up in idle inventory creates a negative impact on the company's profitability

BUSINESSCENTER July 2008
Succession Planning: The Basics


CERTIFICATION July 2008
Certifications For BSCs Elevating The Industry
Third-party cleaning certifications growing in popularity among BSCs

HR July 2008
Underperforming Employees: How To Deal With Them
BSCs identify when and how to discipline workers who don't meet job expectations

OPERATIONSLOG: FLOOR CARE July 2008
Chemical-Free Floor Care Methods Growing
There’s been definitely a move toward reducing chemical usage and reducing water usage







CONTRACTINGINSIGHTS June 2008
High Gas Prices Pumping Money From BSCs
While BSCs are feeling the pinch, their employees are taking a bigger blow. The cost of gas is guzzling up to 25 percent of their paycheck

OPERATIONSLOG: RESTROOM CARE June 2008
Restroom Cleaning: Speeding Up The Process
The number of chemicals carried into a restroom has been reduced, increasing efficiency


FEATURE June 2008
Floor Care Equipment: The Domino Effect
By stretching labor dollars, autoscrubbers can improve production, quality and the number of projects accomplished

MARKET BY MARKET: GOVERNMENT June 2008
Assessing The Overall Green Mission
Stretching beyond cleaning to identify green initiatives that benefit state and federal governments

NEWS June 2008
Industry News


UP CLOSE June 2008
Floor Care: Vacuuming Hard Surface Floors
Recent studies find vacuuming to be an efficient alternative to dust mopping

UP CLOSE June 2008
Soaps: The Crossover Appeal To Multiple Markets
Certain features make specific soaps desirable for more than one business sector



FEATURE May 2008
Retaining Distribution Employees
Jan/san distributors look to suppress high turnover rates

MARKET PULSE May 2008
Chemical Proportioners And Training Go Hand In Hand
Maximize the benefits of portioning systems by ensuring end-user buy-in

TECH CENTRAL May 2008
Safeguarding Company Data






CONTRACTINGINSIGHTS May 2008
Cash Flow Management Prevents Financial Problems
If customers paid immediately, you could avoid cash flow worries — but this rarely occurs

COVER STORY May 2008
Containing Comp Costs
Ever-rising workers’ comp rates have BSCs seeking solutions

CUSTOMER SERVICE May 2008
Customer Complaints: Fixing Partnerships, Improving Quality
Continued success depends on how well BSCs can handle their clients’ problems

ASHKINONGREEN May 2008
Green Growing During A Recession
Green cleaning can be a point of differentiation and add value during hard economic times

OPERATIONSLOG: VACUUMS May 2008
Reduce Operator Injuries With Safety Tips



MARKET PULSE April 2008
Private Label Products Grow In Quality And Demand
Skepticism about "generic" products is decreasing as today's private label products work better, look nicer and expand into new categories

FREETIME April 2008
The Music Man


SPECIAL ADVERTISING SECTION April 2008
CEOs on Sustainability
Industry suppliers share their views on green products and processes

TECHTALK April 2008
Mobile Device Policy Varies


BUSINESSCENTER April 2008
Health Insurance Costs Reduced With Wellness Programs
When workers are healthy, they are usually more productive and happier at work

CONTRACTINGINSIGHTS April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

EMERGENCY PREPAREDNESS April 2008
When Disaster Strikes, BSCs Can Help
Contractors play a major role in their customers’ disaster recovery plans

CUSTOMER SERVICE April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients

ASHKINONGREEN April 2008
The Greening Of Consumer Products
This year, three retail ‘giants’ launched green cleaning products. The rest won’t be far behind

OPERATIONSLOG: CHEMICALS April 2008
Oxygen And Bio-based Cleaners Offer Many Uses



FEATURE April 2008
Justifying New Equipment
Cleaning managers access the facility and outline the steps necessary to purchasing carpet-care equipment

FEATURE April 2008
Brooms, Brushes & Mops
Managers comment on progress made to the handheld market and training techniques that are essential to the success and safety of a custodial team




COVER STORY March 2008
Diversifying
From foodservice to office supplies, distributors are creating new revenue by expanding their product sectors


MARKET PULSE March 2008
Vital Products: Brooms, Brushes And Mops
Distributors have found success building sales relationships by selling conventional cleaning products

MARKET PULSE March 2008
Odor Control Outside Of The Restroom
Diligent cleaning of problematic areas helps quell foul smells in facilities

FACE OF THE INDUSTRY March 2008
SDA Announces Board Of Directors


FREETIME March 2008
Helping Out Ohio Mothers


EDITORIAL March 2008
Is Cleaning Recession-Proof?




OPERATIONSLOG: WASTE MANAGEMENT March 2008
Trash Collection In Office Facilities
Having the right-sized receptacles will make the overall appearance of the building look cleaner

OPERATIONSLOG: FLOOR CARE March 2008
Floor Stripper Chemistry And Odor Continue To Improve




COVER STORY February 2008
Knocking Down Barriers
Language doesn't have to be a management obstacle. How to communicate effectively with a bilingual workforce

FEATURE February 2008
Preventing Slips, Trips And Falls
Improving floor safety protocols can recoup big dollars for facility managers

NEWS February 2008
Industry Buzz



COVER STORY February 2008
2008 Buyer's Guide
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

MARKET PULSE February 2008
Floor Care: Cleaning Stone And Porcelain Tile
As more facilities switch to stone and porcelain flooring in their entryways and lobbies, proper chemical selection and daily maintenance will be critical


FREETIME February 2008
Golf Club Maker Above Par



CONTRACTINGINSIGHTS February 2008
Define Quality By Asking Your Customers
It is the customer that ensures that your business is positioned to deliver quality services

PRODUCTSHOWCASE February 2008
What's New: Special Product Section
Product innovations over the past year include an increased emphasis on green cleaning, bio-based products, touch-free fixtures, cleaning systems and technology that helps building service contractors do a better job. This special product section showcases 75 of them.

ASHKINONGREEN February 2008
MRSA: Is Green Cleaning Effective?
For green cleaning, use a traditional disinfectant against MRSA, but limit its use to only high-risk areas

OPERATIONSLOG: CARPET CARE February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants








COVER STORY January 2008
Price Hike
What to do in an era of unprecedented price increases: Absorb them? Pass them on?

MARKET PULSE January 2008
Carpet Gets High Marks In Educational Facilities
More schools are switching to carpet for improved health and safety of building occupants

MARKET PULSE January 2008
Selling A Complete Touch-free Restroom
The emergence of more touch-free products has given distributors new sales techniques when selling to end-users

TECH CENTRAL January 2008
Sales Presentations Get Technical


FACE OF THE INDUSTRY January 2008
SouthEast Link Pairs With Schools


FREETIME January 2008
The Yoga Master


CONTRACTINGINSIGHTS January 2008
Financial Ratios: Power In Numbers
Financial analysis using ratios is the most effective method for assessing strengths and weaknesses

CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Green Cleaning In Educational Facilities


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Mopping Safety And Ergonomics


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Choosing Specialty Vacuums


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Improving IAQ With Vacuum Filters


HR January 2008
Chronic Absenteeism Hindered By Hiring And Disciplinary Standards
Screen workers, establish firm rules to cut down on chronic absenteeism

ASHKINONGREEN January 2008
Green Cleaning In The New Year
For those who have already begun a green journey, 2008 should be a time to begin the next steps

OPERATIONSLOG: GREEN EQUIPMENT January 2008
Green Equipment Gives Cleaning Programs A Boost
If you don’t have a vacuum that’s sealed up and has proper filtration, all it’s going to do is blow dust all over the place



FEATURE December 2007
2008 Customer Forecast
In-house service providers and building service contractors' challenges and expectations for the new year

NEWSWORTHY December 2007
OSHA Makes Ruling On Protective Gear


MARKET PULSE December 2007
Matching Waste Receptacles To Their Markets
From commercial offices to hotels, different facilities have different waste management needs. The right receptacle for one building could be the wrong choice for another

MARKET PULSE December 2007
Floor-care Chemicals For The Busiest Of Areas
Floors in high-traffic facilities receive constant wear and tear. Choosing the right products — including green chemicals — will go a long way in maintaining a clean appearance

MARKET PULSE December 2007
Help End Users Save Money With Leasing Programs
Do customers get sticker shock when looking at new equipment? Offer a leasing program to alleviate their immediate financial concerns and still make a sale

TECH CENTRAL December 2007
GPS: A Helping Eye From The Sky


FACE OF THE INDUSTRY December 2007
WAXIE Honored by SMUD



COVER STORY November 2007
Should Disaster Strike...
The steps to developing an effective emergency preparedness plan

EXECUTIVE INTERVIEW November 2007
CleanTips Podcasts: Preparing For An Emergency


FEATURE November 2007
What's New Product Guide


CLEANING OPERATIONNS: WASHROOM CARE November 2007
Soaps Or Sanitizers: The Great Debate
Misconceptions regarding the functions of soaps and sanitizers can result in misuse. Educating cleaners on the proper uses can improve health among building occupants

MARKET BY MARKET: HOSPITALITY November 2007
Rolling Out The Welcome Mat
Properly maintaining floors in hotel entryways leads to improved perception of the entire facility



SAFETY November 2007
Improving Worker Safety
Efforts by BSCs to train and communicate with employees about worker safety can yield significant improvements

ASHKINONGREEN November 2007
Going Green: A Step-By-Step Approach
Don’t waste your time reinventing the wheel. Instead, concentrate on implementing your green program

OPERATIONSLOG: CHEMICALS November 2007
All-Purpose Cleaners Save Time, Money And Space
BSCs don’t need as much warehouse space as they used to, thanks to the availability and effectiveness of all-purpose products

COVER STORY November 2007
Anatomy Of A Purchase
How sophisticated is the purchasing process? A look at how end users buy

EDITOR'S NOTE November 2007
Do You Have The Right People In Place?


NEWSWORTHY November 2007
Paper Companies Catch Green Wave


MARKET PULSE November 2007
A Well-Rounded Approach To Carpet Care
Specific facilities or customer types have different needs - both in machines required and cleaning frequency






NEWSWORTHY October 2007
CRI's Seal Of Approval Goes Green


MARKET PULSE: WASHROOM CARE October 2007
Keeping Dispensers Clean Will Keep Occupants Healthy
Soap and paper dispensers need to be cleaned inside and out on a regular basis. How easy this will be depends on the choice of the dispenser.

MARKET PULSE: CARPET CARE October 2007
Product Selection Critical In A Carpet's Longevity
Pairing carpet chemicals with certain carpet fibers is vital in maintaining and extending the life of a carpet.

TECH CENTRAL October 2007
Streamlining Sales With Mobile Devices



EXECUTIVE INTERVIEW October 2007
Industry Profile: Bob Armbruster, Clean Team Inc.
Strong employee commitment leads to company success

OPERATIONSLOG: FLOOR CARE October 2007
Leasing Floor-care Equipment May Lead To Increased Profits
If the machine is going to be worn out or obsolete in three years, then it doesn’t make sense to pay with cash









COVER STORY September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

NEWS September 2007
Industry Buzz


EDITORIAL September 2007
CleanLink Continues To Develop Web 2.0


NEWSBRIEFS September 2007
SEIU Victories Continue


CONTRACTINGINSIGHTS September 2007
Attracting And Retaining Generation Y
Gen Yers expect feedback often. Show them how their work contributes to the bottom line

ACQUISITIONS September 2007
Purchasing Pointers
Acquiring a company is a fast way to grow. Is your business ready to buy?

MANAGEMENT September 2007
The Best Ways To Motivate Staff
Recognizing workers’ achievements will enhance performance and improve retention rates

OPERATIONSLOG: HAND TOOLS September 2007
Training Employees To Use Color-Coded Equipment
Some employees say, ‘A mop is a mop,’ but once we educate them on cross-contamination, they quickly grasp the difference

NEWSWORTHY September 2007
The Home Depot Sells HD Supply






COVER STORY August 2007
The Merits of Safety
Do you want better worker morale, lower absenteeism and improved productivity? It all starts with safety.

CLEANING OPERATIONNS: VACUUMS August 2007
Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever

MARKET BY MARKET: COMMERCIAL August 2007
All Eyes on Orlando
The Orange County Convention Center Welcomes ISSA/INTERCLEAN


NEWS August 2007
Industry Buzz


COVER STORY August 2007
Got Sales?
One of the biggest challenges in jan/san distribution is finding and retaining talented salespeople. Helpful tips for finding your next savvy salesperson

MARKET PULSE: FLOOR CARE August 2007
Brush And Pad Knowledge Builds Customer Base
As simple as brushes and pads are, care still needs to be taken in product selection. Distributors discuss what to look for when working with a customer

MARKET PULSE: WASHROOM CARE August 2007
Eco-Responsible Paper Products Gain Momentum
As a disposable product, paper isn't typically regarded as green. However, strides are being made by the industry's manufacturers to reuse materials and reduce waste


CONTRACTINGINSIGHTS August 2007
Who Is Generation Y?
Outnumbering baby boomers by 1.3 million, Gen Y will have a social impact on the business world

OPERATIONSLOG: FLOOR & CARPET CARE August 2007
Flooring Trends Are Changing Across All Markets
Schools are switching to carpet to make floors last longer, but kids track in a lot of dirt — that means daily vacuuming







CONTRACTINGINSIGHTS July 2007
Want More Money? Improve Productivity
Knowing your staff’s cleaning times will keep your operation running at maximum efficiency

EXECUTIVE INTERVIEW July 2007
Guy Mingo, Marsden Holding
Growing on a national scale without losing the local-company appeal

WASTE MANAGEMENT July 2007
A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban

OPERATIONSLOG: ERGONOMICS July 2007
BSCs Benefit From Advances In The Science Of Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

OPERATIONSLOG: PEST CONTROL July 2007
Best Methods For Removing Insects, Rodents And Birds
Today’s pest management involves less pesticide usage, especially in commercial facilities where occupants work on a daily basis

COVER STORY July 2007
Strength In Numbers
The industry's buying groups provide distributors with business-enhancing services

EDITOR'S NOTE July 2007
The Sum Greater Than The Parts?



FREETIME July 2007
Fun With Antiques






COVER STORY June 2007
2007 Reader Survey
How your peers budget, pick products, measure performance and size up the 'green' movement

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program



MARKET PULSE: WASHROOM CARE June 2007
Soaps Or Sanitizers: The Great Debate
Misconceptions regarding the functions of soaps and sanitizers can result in misuse. Distributors can help educate end users on proper uses - and create a healthier world in the process

PRODUCTS June 2007
Products and Solutions


CONTRACTINGINSIGHTS June 2007
Lowering Workers’ Compensation Costs
Safety is a barometer of other operating issues — a failure in one area is often a warning sign

HR June 2007
Keys To Proper Terminations
When firing employees it’s best to be honest and prepared







FEATURE May 2007
The Big Payback
Distributors discuss the types of dispensing systems and insights on how they save end users money


TECH CENTRAL May 2007
Defending Your Data



COVER STORY May 2007
CUSTOMER EXPECTATIONS
A CP survey finds out what facility managers want from their BSCs










FEATURE April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

CLEANING OPERATIONS: CARPET CARE EQUIPMENT April 2007
Cleaning by the Clock
When time is of the essence, cleaners can benefit from the use of ‘multi-task’ extractors

CLEANING OPERATIONNS: BROOMS, BRUSHES & MOPS April 2007
Less Pain, More Gain
If your back doesn’t ache, how do you know the floor is clean?

FEATURE April 2007
Invigorating Private Labels
Evaluating the strength of your private label will help ensure its success in the future



MARKET PULSE: FLOOR CARE April 2007
Address Work-Related Injuries Through Ergonomics
The importance of preventing workplace injuries is growing, so extra attention needs to be paid to ergonomic design. Manufacturers detail the many modifications made to brooms, brushes and mops


FREETIME April 2007
Volunteer Extraordinaire



CONTRACTINGINSIGHTS April 2007
The Hidden Costs Of Minimum Wage
BSCs will have to decide whether they can afford the cost of higher wages or absorb the cost of increased turnover

OPERATIONSLOG: SOAP, TOWEL & TISSUE April 2007
BSCs Weigh In On Ways To Reduce Restroom Waste
Don’t be afraid to let the roll run out. If you change rolls before you need to, that is a total waste of product

OPERATIONSLOG: OXYGEN CLEANERS April 2007
Hydrogen Peroxide-based Products Are Winning Over BSCs
The multi-purpose nature of an oxygen cleaner allows it to take the place of several more specialized chemicals



















FREETIME March 2007
The Mayor Of Camp Anaconda



CONTRACTINGINSIGHTS March 2007
Making A Sale: Seven Steps To Success
Eliminate the chance for buyer’s remorse by executing the plan and following up with the customer

COVER STORY March 2007
Turnover
Answers to BSC's biggest problem: recruiting and retraining quality employees

OPERATIONSLOG: FLOOR CARE March 2007
Match Chemicals With Procedure For Hard Floor Care
Anything you can do to extend the life of the floor so you don’t have to strip and wax so often is going to be beneficial





FEATURE February 2007
Microfiber: Show Me The Money
Cleaning managers embrace the life-cycle cost benefits of microfiber technology

CLEANING OPERATIONS: RESTROOM CARE February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning


February 2007
Setting the Standard
Porter Industries challenges the cleaning marketplace by earning LEED-EB certification

OPERATIONSLOG February 2007
TOUCH-FREE PRODUCTS
Maintaining Quality Service In A Touch-Free Restroom

If people walk into a restroom and see towels on the floor, they immediately think the entire room is unkempt


COVER STORY February 2007
2007 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.











CONTRACTINGINSIGHTS January 2007
One Price Does Not Fit All Accounts
There is no universal standard for cost per square foot because too many variables are involved


CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Understanding How Microfiber Works



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CLEANERS
The Benefits Of Oxygen Cleaners



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Selecting Floor Pads and Brushes



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
The Basics Of Robotic Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Choosing The Right Vacuum



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Expanding Vacuums With Attachments



MARKET PULSE: CARPET CARE January 2007
Care Based On Customer Type And Location
Diverse customers and weather conditions present distributors with unique carpet care challenges

FREETIME January 2007
Trusting In The Future


















COVER STORY November 2006
A World Of Difference
Product innovation. Best practice. Professionalism. The “Euro-Edge” When It Comes to Cleaning

CLEANING OPERATIONNS: PAPER PRODUCTS November 2006
Paper Trail
Five Steps to Choosing the Right Restroom Products


PRODUCT GALLERY November 2006
New Products


CONTRACTINGINSIGHTS November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations

COVERSTORY November 2006
More Bang for Your Buck
Value-addeds define the supplier relationship. It may be time to ask some key questions about service

COVER STORY November 2006
FAKES
How Can You Tell The Real Deal From A Product Knock-off? Manufacturers Share Some Guidelines

MARKET PULSE: CARPET CARE November 2006
The Cream Of The Carpet Care Crop
Manufacturers sound off on why their high-end equipment is worth every penny

PRODUCTS November 2006
Products and Solutions





COVER STORY October 2006
Sales: The Winners
Honoring The SM ‘Top Five’ Distributor Salespeople

EDITOR’S NOTE October 2006
Model Your Sales Team After Our ‘Winners’



MARKET PULSE: CARPET CARE October 2006
Encapsulation Captivates Cleaning Community
Encapsulators have long played second fiddle to other cleaning methods, but advancements in the technology make them worth another look

MARKET PULSE: WASHROOM CARE October 2006
Updated Dispensers Revive Outdated Restrooms
When it’s time to upgrade soap and paper dispensers, customers find that form and function go hand-in-hand

FACE OF THE INDUSTRY October 2006
Facilities Get Facelifts Via Clean Sweep Efforts


FREETIME October 2006
Beating The Odds


PRODUCTS October 2006
ISSA/INTERCLEAN Products


EDITORIAL October 2006
How Green Are We?




CONTRACTINGINSIGHTS October 2006
Want Good Employees? Stop Hiring ‘Bodies’
Resist the urge to fill vacancies with the first applicant. Focus on finding the right fit for the company

COVER STORY October 2006
Tech Savvy
How the latest technological gadgets are giving contractors an edge over the competition

THECPINTERVIEW October 2006
Alan Bigger, APPA
BSCs have a role to play with educational facilities, even when cleaned in-house









COVER STORY September 2006
Branding Your Corporate Identity
Five strategies for building a stronger brand

SAFETY PRODUCTS September 2006
Safety Products Keep Customers Safe And Sound
Workplace safety is critical in our litigious society. Distributors can help customers comply with regulations by providing safety products — and an education

BUSINESS MANUAL: SALES AND MARKETING September 2006
Measuring Sales Performance


BUSINESS MANUAL: SALES AND MARKETING September 2006
Incite Salespeople To Ramp Up Closing Ratios


PRODUCTS September 2006
Products and Solutions


BUSINESSCENTER September 2006
A Five-Step Approach To Effective Training














COVER STORY August 2006
Top of Mind Employee Challenges
Housekeeping supervisors tackle performance, motivation, advancement, retention, training, legal hurdles, and other employee management obstacles

CLEANING OPERATIONS: VACUUMS August 2006
What are the Factors Driving Vacuum Purchases?
Experts break it down into four steps when choosing the right piece of equipment

COVERSTORY August 2006
Profit Motive
Margins are tight — and getting tighter. How BSCs can better manage their profits to fuel company growth

THECPINTERVIEW August 2006
Patti Costello, ASHES
The state of the healthcare market and what BSCs need to know before cleaning its facilities

BUSINESSIMPROVEMENT August 2006
Diversification Done Right
Adding new services can create extra revenue, but transition isn’t always easy



CONTRACTINGINSIGHTS August 2006
Customer Service: A BSC's 'X Factor'


OPERATIONSLOG: SOAP AND TOWELS August 2006
Finding the Right Products to Encourage Hand Washing


COVER STORY August 2006
Pricing: Point … Counterpoint
Countering customer price objections: protect your price, and preserve your margins


MARKET PULSE: FLOOR CARE August 2006
Floor Pads And Floor Brushes: Technical Aspects Of Selection
With a rainbow of choices, picking the best tool for the job relies on an intimate knowledge of this product category

MARKET PULSE: WASHROOM CARE August 2006
Towel Dispensers Stemming The Tide Of Paper Waste
Facilities are drowning in a sea of wasted paper, and inefficient dispensing systems are to blame. Upgrades can save time and money and can reduce waste

BUSINESS MANUAL August 2006
The Five Reasons Why People Buy


FREETIME August 2006
A Kid’s Dream Come True


PRODUCTS August 2006
Products and Solutions

















OPERATIONSLOG: CARPET CARE July 2006
Carpet-Cleaning Tips For The Budget-Conscious BSC
As far as maintaining carpet, vacuuming is absolutely the most important step

COVER STORY July 2006
Product Pricing: Price Check
Are you too high? Too low? Tips for setting the ideal product price

ICE MELT July 2006
Ice Melt: A Scientific Primer On Deicers
Choosing the most effective deicer is dependent upon finding the right formula. The chemicals — and the customers’ needs — must be accounted for


FREETIME July 2006
Giulio And His Hounds























CLEANING OPERATIONS: CARPET CARE June 2006
Deep Cleaning with Carpet Extractors
Industry experts weigh in on the importance of carpet extraction and where technology is going

CLEANING OPERATIONS: ACCESSORIES June 2006
Floor Care Brushes and Pads
Accessories that can make or break a floor care regimen

June 2006
Editor's Note


June 2006
Industry Buzz





GREEN June 2006
Green Cleaning's Roots
Green is huge, this we know. A look at green milestones and noteworthy events helps explain how we got here

See this month's Green Product Directory of Web sites



GREEN June 2006
Green Product Directory
The following list of companies have a product or products with “Green Seal” certification, the Carpet and Rug Institute’s “Green Label” approval and/or the Environmental Choice Program’s “EcoLogo.” These company names were gathered directly from the certifying organizations’ Web sites on May 17. Any updates to the sites after May 17 will not be reflected in this listing. If no Web site address is listed, there either was not one provided on the certifier’s Web site, or the company’s Web site could not be conclusively determined.

See this month's feature article Green Roots


MARKET PULSE: FLOOR CARE June 2006
Concrete Floor Choices: Trends Affecting Cleaners
Who will your customers turn to when they’re faced with new flooring to clean and maintain?

MARKET PULSE: WASHROOM CARE June 2006
Types Of Soap: How To Pick Correctly
With hundreds of soaps and scents to choose from, finding the right combination revolves around a facility’s preferences



PROPORTIONERS May 2006
The Chemistry of 'Control'
Four end users discuss what attracts them to — and concerns them about — chemical proportion technology


BUSINESS MANUAL: ON THE SALES SIDE May 2006
The Selling Process: Part 2


May 2006
Janitor Pay: Wage Worries
Our survey on minimum wage laws and their potential consequences for BSCs


PURCHASING May 2006
Purchasing At Big Box Stores: Open For BSC Business
Will national retailers steal customers from jan/san distributors? Both sides speak out

GREENGUIDE May 2006
Green Carpet Care
It's often assumed that because carpets hide soil, the soil isn't there


MARKET PULSE: FLOOR CARE April 2006
Brooms, Brushes And Mops: A ‘Show & Tell’ Approach
When it comes to brooms, brushes and mops, end users’ concerns are pretty straightforward. product demos are the best way to differentiate hand tools ... but don’t ignore life-cycle savings


PRODUCTS AND SOLUTIONS April 2006
Products and Solutions


BUSINESS MANUAL: ON THE SALES SIDE April 2006
The Selling Process: Part 1


EDITOR'S NOTE March 2006
Price Increases: How To Cope



COVER STORY March 2006
Rising Costs In Trickle-Down Times
Cost increases are being passed along the supply line. How distributors are coping


FREETIME March 2006
Mirto's Spanish Connection


PURCHASING March 2006
Cleaning Products: A BSC Wish List
Contractors sound off on the products and equipment they’d like to see from their suppliers



OPERATIONSLOG March 2006
Speciality Services Offer Profits, Pitfalls
When we diversify into fire or water restoration, we make it a completely different division of the company

EDITOR'S NOTE February 2006
SM's 50th Product Guide


NEWSWORTHY February 2006
C-diff: Hospitals' New Health Threat


TECH CENTRAL February 2006
Simplify Software Implementation


February 2006
Editor's Note




COVER STORY February 2006
2006 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

PRODUCT GALLERY February 2006
New Products



COVER STORY January 2006
The Big Boxes: Feeling Boxed In?
Distributors feel the squeeze as national retailers hone in on the jan/san market

MARKET PULSE: CARPET CARE January 2006
Carpet Restoration Tips After Disaster Strikes
Acting as an information resource for customers when they’re faced with big problems pays off for distributors


COVER STORY January 2006
Cleaning Products: The Top 10 Innovations
A decade's worth of tools and products that have profoundly changed the way we clean



January 2006
PRODUCTS & SOLUTIONS


CLEANING OPERATIONS November 2005
Product Gallery
A round-up of the industry’s most innovative, new technology

COVER STORY November 2005
The Cost of BSC Compliance
BSC attitudes, spending and awareness. PLUS: Stretching your compliance dollars

CLEANING OPERATIONS: FLOOR CARE November 2005
How do you justify the big investment in ride-on equipment?
Manufacturers continue to fine-tune ride-on technology. The buying incentives continue to be volume cleaning and labor savings




COVER STORY October 2005
BSC Careers: Critical "forks in the road" -- how they impact your business future
Critical career "forks in the road" -- how they impact your business future






RESTROOM CARE September 2005
Soap and paper dispensers: Finding a match for disparate facility needs
This is not a “one-dispenser-fits-all” market. Taking advantage of your myriad product options

EDITOR'S NOTE August 2005
August 2005


MEDICAL FACILITIES August 2005
H2E: Champion Among Champions
Hospitals for a Healthy Environment supports and recognizes environmentally conscious medical facilities

CLEANING OPERATIONS: CHEMICALS August 2005
It’s Never Too Late to Re-Evaluate Your Chemical Inventory
The case for a proactive approach to analyzing chemical performance before people are injured or surfaces are destroyed



GREEN GUIDE August 2005
Green Cleaning: Make That Connection



INDUSTRY PROFILE August 2005
Cleaning In Las Vegas: Against The Odds
Owning a successful cleaning business in Las Vegas is no sure bet

July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction


BUSINESS BUILDER July 2005
Leadership: More Than Just Management
Managers are maintainers, but leadership requires vision, taking chances and changing directions

GREEN GUIDE July 2005
Steam Vapor Cleaning: It's Just Water!
The fact that you can achieve sanitation from tap water frees you from chemical-safety concers


CLEANING OPERATIONS: PAPER PRODUCTS June 2005
Paper products can be used to set design tone in restrooms
Priorities that hospitals, schools and five-diamond resorts have in common when specifying toilet tissue and paper towels

June 2005
Price Increases: Pass It On
Manufacturers recently hit distributors with numerous price increases. Unfortunately this means higher prices for BSCs, too.

BUSINESS BUILDER June 2005
Your Employees: Assets or Annuities?




CHEMICAL PORTIONING May 2005
Proportioning and Dispensing Equipment: In Direct Proportion
Gone are the days of ‘glug-glug’ pouring; say hello to the convenience and savings afforded by today’s dispensing systems

INDUSTRY UPDATE May 2005
ISSA Opens Its Doors To BSCs
The former supplier-only association is inviting BSCs into its membership ranks



EVERY ISSUE May 2005
ISSA, Contracting Profits Team Up


CLEANING OPERATIONS: CARPET CARE April 2005
Systems That Get You Through
to the Next Deep Cleaning

Low-moisture carpet extraction keeps facilities up and running





EDITOR'S NOTE February 2005
February 2005


INDUSTRY BUZZ: BENCHMARKS February 2005
USDA Releases Final Biobased Products Rule


RESTROOMS February 2005
Tools That Add Ease to Restroom Cleaning
Managers identify equipment, products and systems that help deliver the best restroom results

COVER STORY February 2005
Promoted from within
How organizations meet the challenge of transitioning workers into supervisors

February 2005
The Family Business
Knowing when to separate "family" from "business" is critical to long-term success



OPERATIONS LOG February 2005
Carpet Equipment Trends: Expert Advice: This Year's New
Carpet Care

OPERATIONS LOG February 2005
Slips and Falls: Avoiding The Blame Game
Safety




DILUTION CONTROL November 2004
Proportioning and Dispensing Systems: More In The Mix
Evaluating customers as candidates for proportioning and dispensing technology just got easier: almost every account qualifies


INDUSTRY PROFILE November 2004
Dealing With Disaster
This summer, southern BSCs faced four hurricanes — how did they manage?

OPERATIONS LOG November 2004
Winter Wonderland? Snow And Salt Aren't Welcome Indoors
Carpet Care


COVER STORY October 2004
Helping Hand
How cleaning managers influence product and equipment development

CLEANING OPERATIONS: HAND TOOLS October 2004
A Closer Look at Microfiber’s Cleaning Benefits
The pros — and a few cons — regarding popular microfiber mops and cloths

CLEANING OPERATIONS: DISPENSERS October 2004
Soap and Paper Dispensers are Seen as a Critical Restroom Component
Challenges and solutions regarding today’s designs


BUSINESS BUILDER October 2004
Young Entrepreneur A Shining Example


EVERY ISSUE October 2004
News Briefs


COVER STORY September 2004
Improving Customer Profitability: Show Me The Money!
Revealing strategies for boosting profit margins

SOAP & PAPER DISPENSERS September 2004
Touch-Free Restrooms: Emerging Technology
A look at the leading touch-free manufacturers and their products

MARKET PULSE: CARPET CARE September 2004
Can Cleaning Keep Up With the Carpet?
Carpet manufacturers are working overtime to develop durable, attractive carpets that keep their colors without fading. Are distributors helping customers work toward the same goals?

GOVERNMENT BUILDINGS September 2004
Farm Bill: Feds to Clean with Biobased Products
Law mandates federal agencies purchase cleaning products derived from agricultural materials

COVER STORY September 2004
Don't Mess With Texas!
One of its biggest comebacks ever: The University of Texas at Austin turns much-maligned custodial department into a winner

CLEANING OPERATIONS: VACUUMS September 2004
Draw More Dirt from Vacuums
Machines that meet performance criteria and fit your facility needs will achieve the best results — if they are maintained properly

SPECIAL REPORT September 2004
Decision 2004
It's time to select the next president. But who's best for the cleaning industry?

SPECIAL REPORT September 2004
Follow The Money
BSCs gave thousands of dollars to political candidates this year. Why?

OPERATIONS LOG September 2004
Big, Simple, Stylish: Paper And Soap Dispensing Trends
Dispensers

MARKETPLACE August 2004
Savvy Spending
With changing purchasing trends, to whom should BSCs give their dollars?

HUMAN RESOURCES August 2004
Starting Young
Teenagers can be a valuable part of your labor pool — if you know the law and how to work with them


OPERATIONS LOG August 2004
Take Control! End Chemical Mixing Mayhem
Chemicals

COVER STORY July 2004
Youth Movement?
The (De)aging of the jan/san industry. Why it's necessary; what it will take.

COVER STORY July 2004
Putting A Face On Housekeeping Management
How do you look compared to your peers?

CLEANING OPERATIONS: FLOOR CARE July 2004
Drive Equipment Safety with Precautionary Steps
Ongoing training and mentoring programs for automated floor-care equipment

HUMAN RESOURCES July 2004
Information At Hand
Policy memos piling up? Consolidate with a company handbook


OPERATIONS LOG July 2004
Got The Goods? Green Customers' Wish Lists
Green Cleaning

OPERATIONS LOG July 2004
Supply Shortage Is A Sanitary Sin No BSC Wants To Commit
Restroom Care

MARKET PULSE: FLOOR CARE June 2004
Are Imported Brooms, Brushes and Mops Lowering the Bar?
Manufacturers weigh in on the steady influx of foreign-made hand tools


BUSINESS BUILDER June 2004
The Powers That Be: Changing The Game


INDUSTRY BUZZ: BENCHMARKS May 2004
Report: Cleaning has little impact on ‘superbug’


CLEANING OPERATIONS May 2004
Floor Care
Make careful choices from a kaleidoscope of pads and brushes

CLEANING OPERATIONS: CARPET CARE May 2004
Quality Equipment: Your carpet depends on it
How to make the right selection when it comes to specifying costly extractors and vacuums

COVER STORY May 2004
My Biggest Mistake
BSC screw-ups: What went wrong, lessons learned


OPERATIONS LOG May 2004
Is Paper Just Paper? BSCs Dispel The Myth
Towel & Tissue

TECH TALK May 2004
Cell Phones


CLEANING OPERATIONS: PAPER PRODUCTS March 2004
Towel and Tissue Touch-and-Go
Why the specification of paper products should not be taken lightly

CLEANING OPERATIONS: FLOOR CARE March 2004
Have a Ground Plan
Proper maintenance of stone floors requires careful steps

REGULATORY NEWS March 2004
Separate And Unequal?
Long lines for crowded women's restrooms prompt the call for "potty parity"

OPERATIONS LOG March 2004
A Carpet Isn't Clean Until It's Dry
Carpet Care

EVERY ISSUE March 2004
News Briefs


INDUSTRY PROFILE February 2004
A Meaningful Mission
Going inside NISH and the JWOD program

BUSINESS BUILDER February 2004
"I Don't Understand Why It's So Difficult"



OPERATIONS LOG January 2004
Make Your Vacuums Work For Your Workers
Safety: Vacuum Ergonomics