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FREETIME: CAMARADERIE AND COMPETITION COME TOGETHER FOR CHARITY September 2024
Jan/San Distributors Hitting the Links for a Good Cause


FOLLOW THE RULES September 2024
Reinforcing Chemical Safety Importance


BATTERY BENEFITS  September 2024
Essential Safety Tips for Lithium Batteries



THE STRATEGIC SELL: ESSENTIAL PIPELINE METRICS September 2024
5 Strategies to Improve Distributor Sales Pipelines


EDITOR'S NOTE September 2024
4 Keys to a Strong Culture 



THE SECRET TO SUCCESS August 2024
Facilities Maximize ROI with Help from Buying Groups



FREETIME: DOING THE FROGMAN SWIM August 2024
How the Frogman Swim Brings the Community Together












PROMOTING CLEAN, GREEN CARPETS August 2024
How Distributors Can Provide Carpet Care Expertise




PROMOTING CLEAN, GREEN CARPETS August 2024
Understanding the Pitfalls of Uncleaned Carpets


FACES OF THE FRONTLINE August 2024
Faces of the Frontline Honors Roxana Escobar








LEADERSHIP: IMPROVING MORALE THROUGH SELF-AWARENESS August 2024
Techniques Managers Can Use to Practice and Improve Self-Awareness




WEATHERING THE STORM August 2024
Selecting the Right Ice Melt Products













EMBRACING EFFECTIVE IAQ August 2024
Effective Equipment to Maintain Air Quality









EMBRACING EFFECTIVE IAQ August 2024
Identify and Prevent Poor IAQ Pitfalls





AN EYE ON INNOVATION August 2024
Top Industry Products Used in Facilities





FROM THE EDITOR: FINE TUNING YOUR SALES TECHNIQUES August 2024
Why Upselling Can Be Pivotal for Distributors





LITHIUM FOR THE LONG HAUL August 2024
Switching to Lithium Batteries Can Save on Labor








LITHIUM FOR THE LONG HAUL August 2024
Why Lithium-Ion Batteries are Making Waves in Cleaning























THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 





PRODUCTS MAKING AN IMPACT July 2024
Products Impacting the Cleaning Industry 



8/14/2024
CleanCo Joins NSA


DIGGING DEEP ON FOREVER CHEMICALS August 2024
Forever Chemicals and How to Tackle Them





BSCAI MEMBER NEWS July 2024
Knowing the Numbers Inside and Out




















FROM THE EDITOR: THE ELEVATOR PITCH August 2024
What's Your Elevator Pitch?







IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
How Preventative Restroom Maintenance Pays Dividends














IN THE FIELD: REVOLUTION IN THE RESTROOM July 2024
Tips and Tools for Sprucing Up Restroom Routines





FINANCIAL TRANSPARENCY July 2024
How BSCs Can Build Trust With Customers











FINDING THE IDEAL JANITORIAL TEAM PLAYER July 2024
Identify Top Candidates with 5 Effective Interview Questions

















AN EDUCATION IN ODOR CONTROL June 2024
Learning Odor Control Lessons Through Trial-and-Error





AN EDUCATION IN ODOR CONTROL June 2024
Making Sense of Hidden Scents





























LEADERSHIP: WHY HEALING IS ESSENTIAL FOR RESOLVING WORKPLACE TENSION June 2024
How Personal Healing Improves Leadership Abilities

















HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Why Maturity Models Make Sense for Educational Settings





HOW MATURITY MODELS ENABLE TRANSFORMATIVE CHANGE June 2024
Making Health and Sustainability a Priority








FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds







FROM THE EDITOR: GLOBAL FOOTPRINTS June 2024
Europe’s Influence on U.S. Sustainability









FROM THE EDITOR: INNOVATION OBSERVATIONS June 2024
Interclean Amsterdam Showcases Continuous Industry Progression








FACILITATE IMPROVED HANDWASHING June 2024
Factors to Consider When Bundling Cleaning Products





FACILITATE IMPROVED HANDWASHING June 2024
Improving Hand Hygiene with Product Bundling





DISTRIBUTORS NAME TOP PRODUCTS June 2024
Celebrating the 2024 Distributor Choice Award Winners








THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 























IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
How Quats Can Be Applied Responsibly





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Tips and Tricks for Using Quat-based Cleaners Safely





IN THE FIELD: QUATS: THE DOUBLE-EDGED SWORD May 2024
Advantages and Alternatives to Quat-based Cleaning









BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
How Fine-tuning Cart Organization Pays Dividends





BENEFITS OF IMPROVED CLEANING CARTS FOR FRONTLINE STAFF May 2024
Cleaning Cart Improvement Tips for BSCs










RE-EVALUATING CUSTOMER COMMUNICATIONS May 2024
Win New Customers Through Improved Communications











FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors


















SHEDDING LIGHT ON DISINFECTING TECHNOLOGY April 2024
Using UVC to Supplement Infection Prevention in Healthcare









MAINTAINING HANDWASHING MOMENTUM April 2024
Overlooked Areas for Soap and Sanitizer Dispensers





MAINTAINING HANDWASHING MOMENTUM April 2024
How to Improve Hand Hygiene Programs





THE STRATEGIC SELL: THE SECRET TO UNLOCKING SALES SUCCESS April 2024
The Difference Between Leading and Lagging Sales Indicators






BREAKING THROUGH THE BACKACHE April 2024
The Cost of Going Green





FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People





TAKING THE GREEN PLUNGE April 2024
How to Have the Conversation About Sustainability












BREAKING THROUGH THE BACKACHE April 2024
Technology Spearheads Industry Innovation









BREAKING THROUGH THE BACKACHE April 2024
Evaluating the Evolution of Ergonomic Equipment





MARKETING MATTING PROGRAMS April 2024
Promoting Facility Matting Plans in Facilities
























FROM THE EDITOR: SERVICE WITH A SMILE April 2024
Why Strong Customer Service is Essential





HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup





LEADERSHIP: HOW EMPATHY IS PIVOTAL FOR MORALE April 2024
Empathy is Key to Employee Trust and Retention




HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges



FROM THE EDITOR: LIVE AND IN-PERSON April 2024
Benefits of Networking in the Cleaning Industry


















IAQ STARTS UNDERFOOT March 2024
Thinking Beyond the Vacuum









IAQ STARTS UNDERFOOT March 2024
How Carpets Contribute to Facility Air Quality









FACES OF THE FRONTLINE March 2024
Faces of the Frontline Honors TJ Knapp




















FROM THE EDITOR: TACKLING TURNOVER March 2024
Report Evaluates Industry Turnover























FROM THE EDITOR March 2024
Keeping on Top of Product Innovation 






























SETTING THE STANDARD February 2024
Sales Leaders 2024: Ian Quan Prioritizes Mentorship












SETTING THE STANDARD February 2024
Sanitary Maintenance Names 2024 Sales Leaders




FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  


FREETIME: HOW TO HUNT AN ALLIGATOR February 2024
Why Hunting and Selling Alligators is Surprisingly Practical








TOWEL & TISSUE TRENDS February 2024
Selling Sustainability of Towel and Tissue





TOWEL & TISSUE TRENDS February 2024
Paper Trends that Meet Industry Demand
Thoughts from a recent round table of industry leaders





FROM THE EDITOR: REVERSING SALES SLUMPS February 2024
Qualities of Successful Sales Reps







SETTING THE STANDARD February 2024
Protocols Pivotal to Successful Infection Control







HEALTHY SCHOOLS: ALL TOGETHER NOW February 2024
Lessons Learned from Developing an Integrated IAQ Strategy in Schools















SPOTLIGHTING SURFACTANTS February 2024
How Details Make a Difference When Choosing Surfactants






SPOTLIGHTING SURFACTANTS February 2024
Why Bio-Based Chemicals are Gaining a Following






THE STRATEGIC SELL: UNLEASHING SALES SUCCESS IN 2024   February 2024
How to Address the 3 Most Common Sales Challenges 





COMPREHENSIVE CARPET CARE February 2024
How to Preserve Carpet Quality in Facilities






COMPREHENSIVE CARPET CARE February 2024
Pivotal Tools for Optimized Carpet Care






TRAIN AND RETAIN  February 2024
Embracing a New Approach to Facility Management  











LEADERSHIP: SERVING A LESSON IN LISTENING February 2024
The Benefits to Leaders Who Listen






BSCAI MEMBER NEWS January 2024
How to Treat Your Business Like an Investment






BSCAI MEMBER NEWS January 2024
BSCAI Conference a Big Winner in Vegas 






FROM THE EDITOR: February 2024
Discussing Key Traits of Successful Leaders






PROTECTION FROM ACCIDENTS, LIABILITY   January 2024
Floor Liability Protection Tips for BSCs






















BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore









A JOURNEY THROUGH GENERATIONS January 2024
How Bee-Clean Acquired Heritage Building Maintenance






A JOURNEY THROUGH GENERATIONS January 2024
BSCAI President Reflects on Career in Cleaning






FROM THE EDITOR: RAISING THE TIDE January 2024
Why Collaboration Wins in Commercial Cleaning









ELITE BSC: GROWING YOUR JANITORIAL SERVICES BUSINESS January 2024
Growing a Business is a Marathon, Not a Sprint














CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSC Rewarded for Industry Involvement






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSCAI Names Recipient of Most Prestigious Award






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
Recognizing the Building Service Employee of the Year






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
UG2’s Maria Tueros Leads the Charge on Training Opportunities






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
GRBS Provides Opportunities for Perseverance





CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
Emerging Leader Finds Success, Inspiration Through Mentorship






CELEBRATING THE 2023 CLEAN AWARD WINNERS November 2023
BSCAI Names 2023 CLEAN Award Winners







IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts






IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Using Software to Pinpoint, Clean Problem Surfaces


BSCAI MEMBER NEWS November 2023
What M&A Buyers Look for in a BSC 


12/29/2023
Happy New Year!











12/25/2023
Happy Holidays!










12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 




POWERING THROUGH November 2023
Tried and True Customer Relation Strategies





POWERING THROUGH November 2023
Distributors Keep Ahead of the Supply Chain











IN THE FIELD: FLOORED!  November 2023
Training and Tools Make Tackling Tough Jobs Easier


THE STRATEGIC SELL: UNVEILING THE KEYS TO SALES PERFORMANCE November 2023
How to Identify Causes Behind Underachieving Salespeople





IN THE FIELD: FLOORED!  November 2023
How the Right Equipment Makes Tasks Safer






FREETIME: FINDING THE SECRET TO WORK-LIFE BALANCE November 2023
Finding the Secret to Work-Life Balance










BE AN ELITE BSC November 2023
Lessons Learned from Leading During Covid






NEXT-LEVEL RESTROOM CARE November 2023
Combat Less Obvious Restroom Odors






NEXT-LEVEL RESTROOM CARE November 2023
Restroom Floors That Draw Odors





CONSIDERING CONCRETE FLOORS November 2023
Recommendations for Combatting Restroom Odors






FROM THE EDITOR: THE BENEFITS OF GIVING November 2023
How Giving Back Benefits Communities and BSCs Alike






LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 






CONSIDERING CONCRETE FLOORS November 2023
Maintenance Tips for Concrete Flooring in Facilities







CONSIDERING CONCRETE FLOORS November 2023
Concrete Flooring Provides Safety, Cost Benefits 










GUIDELINES TO SAFETY November 2023
Hazcom Training and Policies Surrounding SDSs





FROM THE EDITOR: CELEBRATING EIGHT DECADES OF EXCELLENCE  November 2023
Recapping 80 Years of Anniversary Coverage






THE CASE FOR CARPET TILES November 2023
Carpet Tile Maintenance Tips







THE CASE FOR CARPET TILES November 2023
Why Carpet Tiles are Viable for Facility Flooring 






ANNIVERSARY COVERAGE November 2023
Sanitary Maintenance Looks Back on the 2010s






STACKING UP SALARIES November 2023
How Money Matters to Managers













FROM THE EDITOR: PROVIDING THE RIGHT TOOLS October 2023
The Importance of Equipment During Employee Onboarding










IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Potential Benefits of Scent-Free Products






IN THE FIELD: MAKING SENSE OF SCENTS October 2023
Why Different Smells Make an Impact on Cleaning Perception


HEALTHY SCHOOLS: SPEAKING MY LANGUAGE  November 2023
Translation Technology Brings Cleaning Programs to New Heights







MANAGEMENT: FINDING YOUR IKIGAI  November 2023
A Positive Outlook on the Future 






FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work


BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 










ISSA NORTH AMERICA LANDS IN LAS VEGAS  October 2023
A BSC’s Guide to ISSA North America 2023 


ANNIVERSARY COVERAGE October 2023
Sanitary Maintenance Reflects on the Resilient 2000s







MULTITASKING MATS October 2023
Identifying Optimal Mat Locations












BSCAI RECONVENES IN VEGAS  October 2023
What to Expect at BSCAI’s Contracting Success Conference  


THE CLEANING CART EVOLUTION   October 2023
Innovative Cart Designs Keep Cleaning Chemicals Safe






THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  










REFOCUSING ON THE RESTROOM October 2023
Common Restroom Cleaning Oversights


ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023






FROM THE EDITOR: SHELVING STRATEGIES October 2023
Reconsidering Warehouse Shelving Strategies


REFOCUSING ON THE RESTROOM October 2023
Detecting and Diffusing Restroom Hotspots in Facilities





FREETIME: PITMASTER IMPARTS SMOKE, FLAVOR AND LIFE LESSONS October 2023
How Feeding Friends and Family Nourishes the Soul






DELIVERING DEFENSE  October 2023
Practice Helps Progress Against HAIs






DELIVERING DEFENSE  October 2023
How EVS Can Battle Back Against Infections 







THE STRATEGIC SELL: REVOLUTIONIZING SALES TRAINING October 2023
Top Reasons Why Sales Training Often Falls Short






HEALTHY SCHOOLS: LEVELING UP THE CLEANING PROGRAM October 2023
Simple Strategies Facility Managers Can Use to Boost Sustainability









MANAGEMENT: THE EVOLUTION AND STUDY OF TIME AND MOTION October 2023
Lillian Gilbreth’s Study of Time and Motion










CELEBRATING A CENTURY OF CLEANING October 2023
A Facility Cleaning Manager’s Guide to ISSA North America 2023









FROM THE EDITOR: CELEBRATING STAND-OUT SERVICE October 2023
Nominate a Top Distributor Sales Rep Today










LEADERSHIP: CORRECTING THE COURSE October 2023
The Value of Allowing Mistakes to be Redeemed
























CUSTOMER CONSIDERATIONS September 2023
Survey Reveals Top End User Purchasing Trends










80TH ANNIVERSARY COVERAGE September 2023
Events in the 1990s that Shaped the Jan/San Industry










QUICK FIXES September 2023
An Education in Increasing Productivity















EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends
































LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce






CLEARING THE AIR ON CARPET CARE August 2023
Need-to-Know Carpet Equipment Components that Affect IAQ






HEALTHY SCHOOLS: RECRUITING AND RETAINING TOP TALENT August 2023
How Facility Managers Can Offer a Path to Professional Growth









MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE August 2023
Showcasing the 1980s and its Impact on Jan/San







DO’S AND DON’TS OF BATTERY MAINTENANCE August 2023
How to Keep Batteries at Peak Performance





FREETIME: SPECIAL OLYMPICS IS A FAMILY AFFAIR August 2023
Smith Supply Rep Spends Free Time Helping Others Thrive










UNDERSTANDING THE COST OF HAIS August 2023
Best Practices, Equipment for Minimizing HAI Damages






UNDERSTANDING THE COST OF HAIS August 2023
How Cleaning Crews Can Mitigate HAIs






PLANNING FOR A WINTER WONDERLAND August 2023
Tips and Tricks for Storing and Saving Ice Melt Products










2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Dissect Top Staffing Struggles







2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Facility Cleaning Managers Address Purchasing Priorities







2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
The State of Budgets for In-House Cleaning Departments






BUILDING BETTER TRAINING August 2023
9 Steps to Better Distributor Training Programs


2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Cleaning Executives Provide Insight on Top Management Priorities





2023 FACILITY CLEANING DECISIONS MANAGEMENT STUDY August 2023
Study Outlines Top Management Trends for Facility Cleaning Executives






THE STRATEGIC SELL: UNLOCKING SUCCESS August 2023
A Game-Changing New Method for Hiring Salespeople











FROM THE EDITOR: END USERS NEED YOUR HELP August 2023
Distributors Find Value to Training Offerings





















PROMOTING HAND HYGIENE WITH EFFICIENT SOAP USAGE July 2023
Hand Hygiene Habits Pivotal to Successful Soap Setups























THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
Cautious Considerations of AI for BSCs







THE BENEFITS AND DISCLAIMERS OF TECHNOLOGY July 2023
How AI Can Impact BSC Operations


ACS / SPONSORED July 2023
ACS is Innovating For Health!
ACS / Sponsored









ELITE BSC: CLOSING THE CIRCLE ON COMPLAINTS July 2023
Simple Steps BSCs Can Use to Handle Customer Complaints






FROM THE EDITOR: KEEPING AN OPEN MIND ON AI  July 2023
How BSCs Should Approach AI






























































STOP RESTROOM POLLUTION April 2023
5 Adjustments Cleaning Pros Make To Improve Restrooms



FREETIME: SHARING GOOD HEALTH AND POSITIVE CHANGE June 2023
von Drehle Staffer's Compassion and Kindness Drives Kidney Donation






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Celebrating the 1970s: A Decade of Change






SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE June 2023
Swinging Back to the 1960s: Jan/San Skyrockets






CHATTING ABOUT CHALLENGES June 2023
Cleaning Managers Comment on Future Trends






CHATTING ABOUT CHALLENGES June 2023
Cleaning Techniques to Tackling Budget Restraints





















LEADERSHIP: WHAT FIRST-TIME LEADERS NEED TO KNOW May 2023
Three Things First-Time Leaders Need to Know











SALES LEADERS: CHARACTERISTICS THAT DEFINE EFFECTIVE LEADERSHIP June 2023
3 Habits of Highly Effective Sales Managers










EDITOR'S NOTE: FAREWELL TO A GREAT PUBLISHER AND FRIEND June 2023
Sanitary Maintenance Bids Farewell To Longtime Publisher






HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments






IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Seasonal Nature of Viruses Keeps Schools on their Toes






IN THE FIELD: QUIZZING BSCS ON BACK-TO-SCHOOL CLEANING PREP May 2023
Tackling Cleaning Concerns Before Schools Welcome Students










SAFETY TRAINING: PROTECTING STAFF FROM PATHOGENS  June 2023
Bloodborne Pathogens Training: Why It’s Important 





















FROM THE EDITOR: PLANNING FOR THE UNEXPECTED June 2023
Why Emergency Preparedness Plans Should Be Required in Facilities






ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers















LEADERSHIP: THE PITFALLS OF JUDGING TOO SOON June 2023
How Prematurely Judging Employees Prevents Potential






IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services






MANAGEMENT: PERFECTING THE PRINCIPLES OF TRAINING June 2023
React and Refine Management Training Principles


IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart










FROM THE EDITOR: BRANCHING OUT BEYOND CLEANING May 2023
The Importance of Value-Added Services for BSCs


































































A LOOK BACK: EVOLUTION OF JAN/SAN DISTRIBUTION April 2023
How 8 Decades Has Impacted Jan/San Distribution






STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust





FROM THE EDITOR: A LESSON IN HISTORY April 2023
Celebrating 80 Years of Jan/San Distribution


































FREETIME: SPECIAL ANNIVERSARY EDITION April 2023
A Decade of Jan/San Worth Remembering





MANAGEMENT: STARING DOWN PERIOD STIGMA April 2023
Ways the Cleaning Industry Can Positively Impact Public Spaces




LEADERSHIP: PROVIDE ASSISTANCE WITHOUT PROMPTING April 2023
Life and Leadership Lessons for Cleaning Managers 













4/11/2023
WOW! BMS Joins NSA
















FROM THE EDITOR: MANAGEMENT GROWTH AND BUILDING A STRONG TEAM April 2023
Three Training Tips for Top Managers

























TEAM SOFTWARE / SPONSORED March 2023
Leverage industry data to achieve success.
Team Software / Sponsored

ELECTRODEFENSE / SPONSORED March 2023
Electrostatic-SmartSprayers with integrated job-tracking technology.
ElectroDefense / Sponsored

ASPIRE / SPONSORED March 2023
Effortlessly Create Winning Proposals
Aspire / Sponsored










FROM THE EDITOR: REAPING THE REWARDS OF RECOGNITION March 2023
Emerging Leader Awards Highlight Importance of Employee Appreciation






MOVING TO THE MAINSTREAM March 2023
Training Tips for Electrostatic Spraying






MOVING TO THE MAINSTREAM March 2023
Why Electrostatic Technology is Making a Splash











SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE March 2023
Flashback to the 1950s: Sanitary Maintenance Evolves






STAYING THE COURSE March 2023
Workplace Dynamics Stay Strong






STAYING THE COURSE March 2023
Digging through the Numbers




STAYING THE COURSE March 2023
Examining Product Selection and Growth




















BE AN ELITE BSC: HOW TO SELL A PRICE INCREASE March 2023
Tips BSCs Can Use to Sell a Price Increase 






STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
The Importance of Interim Maintenance for Carpet Care


CLEANING IN FOCUS 2023 February 2023
Lowering Costs and Cleaning Smarter







STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
How to Create a Carpet Care Program




CLEANING IN FOCUS 2023 February 2023
The Power of Robotic Cleaning








CLEANING IN FOCUS 2023 February 2023
Commercial Cleaning is a People Business




CLEANING IN FOCUS 2023 February 2023
Making Cleaning Sustainable








CLEANING IN FOCUS 2023 February 2023
A Look Ahead at the Cleaning Industry







SANITARY MAINTENANCE 80TH ANNIVERSARY COVERAGE February 2023
Throwback to the 1940s: Sanitary Maintenance is Born















COVER STORY: LEADERS OF THE PACK February 2023
2023 Sales Leaders: Royal Papers’ Mark Licata Embodies Consistency






















PROMOTING PAPER SUSTAINABILITY February 2023
Promoting Sustainable Towel and Tissue Options











2/14/2023
ABFS Joins NSA





FROM THE EDITOR: SANITARY MAINTENANCE CELEBRATES 80 YEARS  February 2023
Sanitary Maintenance Launches 80-Year Anniversary Special










FREETIME: FINDING YOUR VOICE February 2023
Learning to Listen by Speaking Up






MAKE THE MOST OF IT February 2023
Making the Most of Your Inventory







READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment









FROM THE EDITOR: LEADERSHIP BY THE BOOK February 2023
CleanLink Book Club Series Showcases Best Management Strategies 







STRATEGIC SELL: FIVE HABITS OF HIGHLY EFFECTIVE SALESPEOPLE  February 2023
Expert Shares 5 Habits of Effective Salespeople 












THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
Time and Labor Savings Result in Cleaner Restrooms






THE MANY MERITS OF SEALED SOAP DISPENSERS   January 2023
What You Need to Know About Sealed Soap Dispensers






HEALTHY SCHOOLS: MAINTAINING A WORK FORCE February 2023
3 Keys to Training, Sustaining and Retaining Workers 






BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break






LEADERSHIP: MENTORSHIP PROVES PIVOTAL FOR PLANNING AND PREPARATION  February 2023
The Value of Mentorship for Aspiring Leaders 











MANAGEMENT: THREE KEYS TO EFFECTIVE CLEANING PROGRAMS February 2023
Three Key Components of an Effective Cleaning Program  






CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023


















FROM THE EDITOR: GROWING THROUGH EDUCATION January 2023
Previewing CleanLink’s Networking Events for 2023





CLEANING OPERATIONNS: WINTER CARE September 2006
Ice Melt Do's and Don'ts
Manufacturers outline the five most common mistakes end-users make and give advice on how to do it right






KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
How Warranty and Training Options Impact Equipment Purchasing






KEY FACTORS WHEN BUYING OR LEASING FLOOR EQUIPMENT January 2023
Buying vs. Leasing Equipment: What You Need to Know









THE RIGHT TOOL FOR THE JOB November 2016
When To Use Reusable Or Disposable Microfiber



RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards






RECOGNIZING STANDOUT BSC'S November 2022
Celebrating Building Service Contractor CLEAN Award Winners


THE RIGHT TOOL FOR THE JOB November 2016
Choosing Between Cotton And Microfiber





THE RIGHT TOOL FOR THE JOB November 2016
Differences Between Microfiber And Cotton
Making sure staff knows when each cleaning tool should be used










USING TECHNOLOGY TO CLEAN SMARTER November 2022
Hot Desking and More Mobile Solutions






USING TECHNOLOGY TO CLEAN SMARTER November 2022
Easy Ways to Embrace and Use Technology in Cleaning Processes









MECHANICAL FLEETS OPTIMIZE FLOOR CARE CAPABILITY November 2022
Training and Budgeting for Maximum Impact







MECHANICAL FLEETS OPTIMIZE FLOOR CARE CAPABILITY November 2022
Building a Cleaning Arsenal for Jobs Big and Small










FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Ben Knight





BE AN ELITE BSC: ACTING ON LEAD MEASURES November 2022
Cleaning Contractors Maximize Business Potential with Metrics


FREETIME: TACKLING FOOTBALL AND FAMILY November 2022
Finding Time to Give Back









HOW TO GO GREEN November 2022
Best Practices When Selecting Floor Pads











ADAPTING TO A CHANGING WORKPLACE November 2022
BSC Tips For Efficient Cleaning After Facility Changes







ADAPTING TO A CHANGING WORKPLACE November 2022
How Redesigned Offices Affect Cleaning Demands









FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Joyce Close, ServiceMaster


PERFECTING YOUR PLAYBOOK November 2022
Securing Clients With Training, Certifications







PERFECTING YOUR PLAYBOOK November 2022
Creating Customer Loyalty Through Product Consulting






SUSTAINABILITY AND ESG STUDY January 2023
Survey Outlines BSC/Facility Sustainability and ESG Goals





FROM THE EDITOR November 2022
Recognizing Future Leaders






PERFECTING YOUR PLAYBOOK November 2022
How Distributors Can Compete Against Amazon











SUSTAINABILITY AND ESG STUDY January 2023
Results of the 2022 Sustainability and ESG Goals Study






THE STRATEGIC SELL: FIVE MISCONCEPTIONS ABOUT SALES SUCCESS November 2022
How to Improve Sales Hiring Success


CLEANING MANAGEMENT November 2022
Three Markers of Successful Cleaning Departments









FROM THE EDITOR: SORTING THROUGH STAFFING STRUGGLES November 2022
How Can Cleaning Distributors Improve Workplace Culture?


LEARNING FROM A SELF-ASSESSMENT November 2022
Tool Helps Assess School Facilities Management Strategies










MORE OCCUPANTS, SAME COMPLAINTS November 2022
Frontline Cleaning Managers Share Common and Ridiculous Complaints






MORE OCCUPANTS, SAME COMPLAINTS November 2022
Survey Reveals Top In-House Cleaning Complaints









COMPREHENSIVE CARPET CARE November 2022
Putting the Right Tools in the Right Hands


FROM THE EDITOR November 2022
The Cost to Compete






COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan






FREETIME: MAKING AN IMPACT THROUGH MENTORSHIP October 2022
Mentoring Others Builds a Foundation for the Future









PREVENTING CROSS-CONTAMINATION October 2022
Best Tools, Processes to Combat Cross-Contamination







PREVENTING CROSS-CONTAMINATION October 2022
Tips and Tricks for Keeping Environments Safe and Clean











CHARGING BACK UP October 2022
Best Uses for AGM, GEL Batteries















BEST PRACTICES FOR CLEANING AND DISINFECTING September 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting






THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same


FACILITY FOCUS: GAINING TRACTION September 2022
Handwashing Setup Streamlines Restroom Cleaning, Saves Supplies










FACILITY FOCUS: GAINING TRACTION September 2022
All-In-One Sink System Keeps Floors and Customers Safe


FROM THE EDITOR September 2022
Planning for Future Leadership





MOPPING UP SALES September 2022
Tools Necessary for Every Floor Care Program






MOPPING UP SALES September 2022
Top-Selling Mops and Benefits to Their Use











FACES OF THE FRONTLINE September 2022
Faces of the Frontline Honors Gina Luna, System1, Inc.




FROM THE EDITOR: CALLING ALL SALES LEADERS October 2022
Nominations Open for Sanitary Maintenance 2022 Sales Leaders Award







BAD SCENTS, NO SERVICE September 2022
Proven Products to Combat Odors





BAD SCENTS, NO SERVICE September 2022
How Distributors Can Assist with Foodservice Odors






MANAGEMENT: THE CLEANING NEVER STOPS September 2022
Cleaning Managers Capitalize on Peer-to-Peer Networking






FREETIME: SERVING AND LEARNING IN LATIN AMERICA September 2022
Greentech Environmental Sales Coordinator Shares Value of Mission Trip Experiences






ARE YOU READY? September 2022
What to Look for When Recruiting New Managers









RETURN TO THE WINDY CITY September 2022
A BSC's Guide to BSCAI's Contracting Success 2022










RECONNECTING IN CHICAGO September 2022
Keynote Speakers, Awards for ISSA Show North America 2022










SCHOOLS FACE 3 MAJOR CHALLENGES September 2022
Top Challenges for School Facility Managers






THE STRATEGIC SELL: SELLING INTO RECESSION...DOES IT MATTER? September 2022
Recession-Proof Sales Strategies for Distributors


PERSISTENCE PERSONIFIED August 2022
Paul Taylor Built a Foundation for Business Success





FROM THE EDITOR: REMAINING COMPETITIVE IN UNPRECEDENTED TIMES September 2022
How Should Jan/San Distributors Handle Price Hikes?







PERSISTENCE PERSONIFIED August 2022
BSC Proves Hard Work Pays Off






PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories






ADDRESSING AND RESOLVING RESTROOM ODORS August 2022
Products That Contribute to Odor Prevention






ADDRESSING AND RESOLVING RESTROOM ODORS August 2022
Key Restroom Odor Culprits and How to Prevent Them






BE AN ELITE BSC: MANAGING EXPECTATIONS AND ASPIRATIONS August 2022
Setting Business Expectations and Managing Reality




A POSITIVE PUSH FOR IAQ September 2022
Cleaning Chemicals That Help Indoor Air Quality


RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022



RECONNECTING IN CHICAGO September 2022
BSCs Benefit from Education and Awards at ISSA 2022






RECONNECTING IN CHICAGO September 2022
A BSC's Guide to ISSA North America





FROM THE EDITOR: DIVING INTO DATA August 2022
Using Data to Make Strong Decisions







IS EARNED WAGE ACCESS THE FUTURE? August 2022
Outlining On-Demand Payroll and How Cleaning Teams Can Benefit














FACES OF THE FRONTLINE August 2022
Faces of the Frontline Honors Holly Roberts, Team MJV





GREEN CLEANING August 2022
3 Things BSCs Should Know About ESG


DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
What Types of Content Boost Brands?





DRIVING E-COMMERCE WITH SOCIAL MEDIA August 2022
Tips for Successful Social Marketing Campaigns



























CHALLENGES IN DISTRIBUTION August 2022
Cleaning Hurdles and How to Overcome Them









8/30/2022
SG360 Joins NSA




FREETIME: FLYING OVER WATER August 2022
The Rewards of Pushing Through Failure







FAST FACTS: ATP TESTING August 2022
What You Need to Know About ATP Testing














PICKING UP THE PIECES August 2022
Why Less Carpeting Simplifies Cleaning Schedules








8/22/2022
BOMI Names New CEO














MANAGEMENT: THE 4 S'S OF CLEANING August 2022
4 Tips for Evaluating Cleaning Processes and Training Needs











BREAKING THE ICE August 2022
How Much Ice Melt Should You Apply?


FAST FACTS: ATP TESTING August 2022
What to Know About ATP Testing





FROM THE EDITOR: HANDLING STAFFING STRUGGLES August 2022
Showing Appreciation for Staff Pays Dividends





CONTINUING THE CLIMB August 2022
Cleaning Managers Discuss Staffing Struggles




CONTINUING THE CLIMB August 2022
Cleaning Managers Address Purchasing Priorities













CONTINUING THE CLIMB August 2022
Outsourcing and Other Management Challenges










STRATEGIC SELL: THE FACE OF UNCERTAINTY August 2022
Sales Strategies for Turbulent Times
















INTERNAL STRUGGLES June 2022
Staffing Struggles Plague Cleaning Teams





INTERNAL STRUGGLES June 2022
Facility Managers Outline Cleaning Challenges







IN THE FIELD: CARPET CARE June 2022
How to Add Encapsulation to Carpet Care Programs






IN THE FIELD: CARPET CARE June 2022
Tips to Incorporating Encapsulation Cleaning



BEST PRACTICES FOR CLEANING AND DISINFECTING June 2022
Chemical Breakdown: Differences Between Cleaning and Disinfecting








FAST FACTS: ATP TESTING June 2022
What to Know About ATP Testing





FROM THE EDITOR: GROWTH FROM NETWORKING ABROAD June 2022
Advantages of Networking With BSCs










POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
Prioritize Frontline Training, Avoid Hygiene Theater






POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted



FREETIME: TRAGEDY SPARKS A LIFETIME OF GIVING BACK June 2022
Triple S Director an Integral Volunteer at New Orleans Children's Hospital


































LIGHT AT THE END OF THE TUNNEL June 2022
2022 BSC Market Report Shows Promising Industry Trends



SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations






SELLING THE TRUE COST OF SOAP June 2022
Factors to Consider When Making Hand Hygiene Decisions









EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier






EXTERIOR MAINTENANCE June 2022
5 Ways Cleaning Can Make a Strong Impression






ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening


FROM THE EDITOR: HOW TO DO MORE WITH LESS June 2022
Autonomous Machines Make an Impression











INSPECTING WHAT YOU EXPECT June 2022
Creating Cleaning Routines that Stick


MANAGEMENT: THE MORE YOU KNOW June 2022
The Perils of Hoarding Knowledge in Cleaning Operations


STRATEGIC SELL: HOW MUCH IS YOUR SALES FORCE COSTING YOU? June 2022
The Real Cost of Average or Weak Salespeople










FROM THE EDITOR: A GLOBAL PERSPECTIVE ON CLEANING June 2022
Top Takeaways from Attending Interclean Amsterdam










FLOOR EQUIPMENT June 2022
Mops that Minimize Cross-Contamination




FLOOR EQUIPMENT June 2022
Choosing the Mop to Meet Your Needs



































SHARING STRATEGIES FOR SUCCESS April 2022
Tackle Recruiting and Retention Challenges Head-On






SHARING STRATEGIES FOR SUCCESS April 2022
Successful BSC Shares Cleaning Business Tips





INFECTION CONTROL June 2022
5 Stages of Pandemic Preparedness



BUILDING A FOUNDATION April 2022
BSC Lays a Foundation for Long-Term Success











6/6/2022
State of the Cleaning Industry
Taking a closer look at where things stand as the cleaning industry starts to assess lessons learned during the pandemic, and looking to the future.











BUILDING YOUR DIGITAL PRESENCE April 2022
Tips Distributors Can Use to Drive Website Traffic






BUSINESS TRENDS April 2022
State of the Cleaning Industry






STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design






WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Understanding Floor Coefficient Of Friction Standards


WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Products To Measure Slip Resistance, Traction










WHAT CAN BE DONE TO MAKE FLOORS SAFER? April 2022
Keep Floors Safe by Measuring Slip Resistance






IN THE FIELD: INFECTION CONTROL April 2022
The Greening of Disinfectants in Infection Prevention Programs


IN THE FIELD: INFECTION CONTROL April 2022
Green Cleaning Initiatives That Battle Infection Control
Complementary Cleaning Strategies









TIPS TO COMBAT CANDIDA AURIS IN HEALTHCARE April 2022
Candida auris Disinfection Best Practices















ALL CHARGED UP April 2022
How Proper Training Extends Battery Life















PANDEMIC LESSONS LEARNED April 2022
Top Cleaning Challenges in Educational Facilities











IN THE FIELD: CARPET CARE April 2022
Best Vacuum Types for Daytime Cleaning
Vacuum Selection Minimizes Daytime Cleaning Disruptions









FREETIME: EILEEN THE ARTIST April 2022
Distributor's Freedom To Explore Helps Unlock Creativity


CLEANING REMAINS A TOP PRIORITY April 2022
Improving Hand Hygiene as Facilities Reopen






BE AN ELITE BSC April 2022
4 Qualities of Rapid-Growth Owners






CLEANING REMAINS A TOP PRIORITY April 2022
Tools That Help Ensure Cleaning Compliance


CLEANING REMAINS A TOP PRIORITY April 2022
Targeting Hygiene in Cleaning Practices










FROM THE EDITOR: AVOIDING THE BLAME GAME April 2022
BSCs Manage Turnover With Strong Leadership






POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences


POST-PANDEMIC RESTROOM CLEANING April 2022
Tips And Tricks For Efficient Restroom Cleaning


FACES OF THE FRONTLINE April 2022
Faces Of The Frontline Honors Earline Tongue























GETTING THE GREEN LIGHT April 2022
Initial Steps For Launching A Sustainability Program


GETTING THE GREEN LIGHT April 2022
What Should a Sustainability Program Target?









GETTING THE GREEN LIGHT April 2022
How To Launch A Sustainability Program







EDITORIAL – STOP THE SPINNING April 2022
Facility Cleaning Managers Face Hurdles Head On














REFINE HOW TO COMMUNICATE CLEAN April 2022
Three Ways to Communicate Cleaning’s Impact





































SOFTWARE THAT SUPPORTS SALES February 2022
How ERP and CRM Software Benefits Jan/San Distribution


SOFTWARE THAT SUPPORTS SALES February 2022
Software That Boosts Sales and Manages Inventory


SOFTWARE THAT SUPPORTS SALES February 2022
Pricing, Productivity and Future Benefits of ERP Software























PROFILE IN LEADERSHIP April 2022
4 Keys to Establishing Company Culture






THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
6 Steps To Ensure Employee Safety


THE IMPORTANCE OF SAFETY PROGRAMS FOR BSCS February 2022
How To Market Your Safety Program To Employees









MATTING MATTERS February 2022
Steps To Simplify Mat Selection


MATTING MATTERS February 2022
Matting Based On Facility Type, Foot Traffic


MATTING MATTERS February 2022
Should You Rent Or Buy Mats?


MATTING MATTERS February 2022
Customized Matting Boosts Facility Branding



SUPPLY CHAIN TO BE TANGLED ALL YEAR February 2022
Supply Chain To Be Tangled All Year









DOOBIN TAKES THE LEAD February 2022
BSCAI President Nathalie Doobin Shares 2022 Plans










ROADMAP TO HIRING February 2022
New Methods To Simplify Job Applications


ROADMAP TO HIRING February 2022
How To Hire A Diverse Staff


BE AN ELITE BSC February 2022
3 Steps For Improving Workload Management


ROADMAP TO HIRING February 2022
Hiring Tips During The Great Resignation










EATING CLEAN February 2022
Preventing Infections in Foodservice Areas


EATING CLEAN February 2022
Tips for Infection Prevention Success




2021 BSCAI CLEAN AWARD WINNERS February 2022
2021 BSCAI CLEAN Award Winners Recognized









FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors


LENDING A HAND WITH DISPENSERS February 2022
How To Promote Hand Sanitizer Usage


LENDING A HAND WITH DISPENSERS February 2022
Distributor Guidance Key To Hand Sanitizer Programs









STRATEGIC SELL February 2022
How To Build Elite Inside Sales













BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Employee Recognition Improves Retention


BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Business Challenges Breed Opportunities For Growth







BUILDING SERVICE CONTRACTORS LEAD THROUGH TRYING TIMES February 2022
Lessons in Leadership
















FREETIME: MOUNTAIN AIR AND HUT HOSPITALITY February 2022
Pro-Link Exec Shares His Love Of The Outdoors


FROM THE EDITOR: LEADERSHIP LESSONS February 2022
Strong Leadership Requires Tough Decisions










COMMUNICATING IAQ STRATEGIES February 2022
Managing Indoor Air Quality Expectations


COMMUNICATING IAQ STRATEGIES February 2022
Sharing IAQ Policies With Occupants


COMMUNICATING IAQ STRATEGIES February 2022
Helping Staff With Elevated Cleaning Expectations











BACK TO BASICS February 2022
Labels Key To Selecting Disinfectants


BACK TO BASICS February 2022
Training Tips For Handling Chemicals










HELP WANTED February 2022
5 Steps To Hiring And Retaining Talent


HELP WANTED February 2022
How To Improve Job Postings


HELP WANTED February 2022
Employee Flexibility Key To Retention


MANAGEMENT COLUMN: NEW YEAR, NEW APPRECIATION February 2022
Continued Appreciation For Frontline Workers








































































THE MISSING PIECE November 2021
Survey Outlines End User Purchasing And Service Trends
Products, services and resources that help distributors stand out from the competition











O WORKER, WHERE ART THOU? November 2021
Overcoming Staffing Struggles And Improving Retention


O WORKER, WHERE ART THOU? November 2021
Management Flexibility Key To Staff Retention








IMPACTING THE INDUSTRY November 2021
Honoring The 2021 BSCAI CLEAN Award Winners



IMPACTING THE INDUSTRY November 2021
Standout Industry Individuals, Additional Winners



IN THE FIELD: TEAMING UP November 2021
Managing Elevated Staffing, Training Protocols


IN THE FIELD: TEAMING UP November 2021
Exclusivity Contracts On The Rise













BEYOND THE BID November 2021
Educating Customers On Bidding Software


BEYOND THE BID November 2021
Following Through On Agreed Proposals





















































WEIGHING THE OPTIONS November 2021
Distributor Consulting Tips For Floor Pad Selection


WEIGHING THE OPTIONS November 2021
On-Site Assessments Ensure Quality Floors


WEIGHING THE OPTIONS November 2021
Color-Coding Simplifies Floor Pad Selection

















THE STRATEGIC SELL November 2021
Peer Or Peddler


HEALTHY SCHOOLS: PRIORITIZING HEALTH November 2021
Funding Can Improve Facilities, Standard Protocols






BE AN ELITE BSC: 5 COMPONENTS FOR A HEALTHY SALES PIPELINE November 2021
Building A Steady Sales Flow For Company Growth





MAKING AN IMPRESSION November 2021
Tips For Improving Restroom Experiences



MAKING AN IMPRESSION November 2021
Optimizing Restroom Setups For Occupants


FROM THE EDITOR’S DESK November 2021
Cleaning Cost And Frequency Data Improves BSC Operations


PRE-PORTIONING PACKS A PUNCH November 2021
Pre-Measured Chemicals Improve Costs, Efficiency


PRE-PORTIONING PACKS A PUNCH November 2021
Portion Control Packs Simplify Training










INTERIM CARPET MAINTENANCE November 2021
Experts Discuss, Debate Interim Carpet Care


INTERIM CARPET MAINTENANCE November 2021
Selecting Interim Carpet Care Equipment


INTERIM CARPET MAINTENANCE November 2021
How Often Should Interim Carpet Maintenance Be Done?


INTERIM CARPET MAINTENANCE November 2021
Going Green With Interim Cleaning


FROM THE EDITOR: SURVEY OUTLINES PURCHASING TRENDS November 2021
Customer Purchasing Changes Since Pandemic











FROM THE EDITOR: HOW HAS THE PANDEMIC CHANGED YOUR COSTS AND FREQUENCIES? November 2021
Understanding Your Staff And Budgetary Needs












BOOST CARPET CLEANLINESS October 2021
Carpet Equipment That Helps Maintain Cleanliness


BOOST CARPET CLEANLINESS October 2021
Choosing The Right Carpet Care Equipment


BSCAI MEMBER NEWS October 2021
New Technologies Don’t Leave BSCs In The Dust


















BE AN ELITE BSC October 2021
Be Smart About Forgiven PPP Funds


BSCAI WINS BIG IN VEGAS October 2021
Contracting Success Highlights Education


BSCAI WINS BIG IN VEGAS October 2021
BSCAI Event Highlights Networking Opportunities











MAKING SCENTS October 2021
Tips To Combat Facility Odors












GUIDING THE FLOORS October 2021
Education On Mopping Ergonomics


GUIDING THE FLOORS October 2021
Choosing Between Cotton And Microfiber Mops


GUIDING THE FLOORS October 2021
Color-Coding Cleaning Tools To Improve Safety
















HAND DRYING HYGIENICS October 2021
Key Benefits Of Hand Towels, Dispensers






CALCULATING CLEANING COSTS October 2021
Report Outlines Cleaning Costs And Frequencies


FACES OF THE FRONTLINE: JOSE SANTOS, HARVARD MAINTENANCE October 2021
Recognizing A Valuable Frontline Hero









FACILITY FOCUS: ROBOTIC REVAMP October 2021
Denver Public Schools Embrace Autonomous Autoscrubbers


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Floor Equipment That Helps Minimize Downtime


FACILITY FOCUS: ROBOTIC REVAMP October 2021
Autonomious Autoscrubbers Help Streamline Floor Care





A CLEAN SWEEP FOR SIN CITY October 2021
Las Vegas Welcomes Jan/San Distributors For ISSA Show


A CLEAN SWEEP FOR SIN CITY October 2021
ISSA Highlights Big Draws For Vegas Show




BRINGING IN A BIT OF COLOR October 2021
Color-coding Microfiber Improves Processes


BRINGING IN A BIT OF COLOR October 2021
The Benefits Of Microfiber In Cleaning Programs





STRATEGIC SELL: 2022 IS HERE! October 2021
How To Hit Sales Goals In 2022





MANAGEMENT COLUMN October 2021
7 Characteristics Of Top Managers














A CLEAN SWEEP FOR SIN CITY October 2021
Honoring Best In Class Cleaning Products









FROM THE EDITOR: ON THE ROAD AGAIN October 2021
Reconnecting At ISSA Show North America


















THE ROAD TO SMARTER SELLING September 2021
Selling Strategies And Tips To Closing Deals


THE ROAD TO SMARTER SELLING September 2021
Sales Should Focus On Products, Not Discounts


THE ROAD TO SMARTER SELLING September 2021
Tips To Create Sales Opportunities And Being Flexible




A MOUNTAIN WORTH CLIMBING August 2021
Management Survey Reveals Top Cleaning Trends



A MOUNTAIN WORTH CLIMBING August 2021
Purchasing Priorities For Facility Cleaning Managers


A MOUNTAIN WORTH CLIMBING August 2021
Survey Addresses Hiring Challenges In Cleaning































THE STRATEGIC SELL September 2021
Are You Curious Enough To Succeed?












BUILDING A BLUEPRINT September 2021
Infection Control Strategies For The Future













FROM THE EDITOR September 2021
Coaching A Winning Sales Team


ELITE BSC COLUMN: WHEN SALES SHOULD HAND OFF ACCOUNTS TO OPERATIONS August 2021
How To Manage Sales-Client Relationships









BSCAI: 5 REASONS TO CHECK OUT MYCLEANINGJOBS.COM August 2021
BSCAI Launches Cleaning Industry Job Board
















BSCAI: COVID-19 DISINFECTION & SAFETY COURSE/CERTIFICATE August 2021
Get Certified In COVID-19 Disinfection Through BSCAI









BSCAI: EXPLORE BSCAI'S EDUCATION HUB August 2021
Online Education Opportunities With BSCAI



BSCAI: GEAR UP FOR CONTRACTING SUCCESS August 2021
BSCAI Announces 3-Day Hybrid Conference










IAQ AND CLEAN CARPETS August 2021
Health Benefits Of Vacuum Cleaners


IAQ AND CLEAN CARPETS August 2021
Selecting A Safe, Ergonomic Vacuum


IAQ AND CLEAN CARPETS August 2021
Assisting End Users With Vacuum Maintenance


MANAGEMENT COLUMN August 2021
6 Tips To Leaner Cleaning Programs









FREETIME: ART AND DISTRIBUTION August 2021
Americhem International Employee Reignites Art Passion


FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Nanotechnology Boosts Infection Control Efforts


FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Facility Benefits From Testing Nanotechnology Products










GREENLIGHTING SUSTAINABILITY August 2021
How To Create A Green Cleaning Program


GREENLIGHTING SUSTAINABILITY August 2021
Small Steps Ensure Successful Green Cleaning



BREAKING THE CHAIN August 2021
How To Manage The Supply Chain








HEALTHY SCHOOLS: LEARNING FROM EXPERIENCE August 2021
4 Lessons For Safe School Reopenings


FACILITY FOCUS: NEUTRALIZING TOUCHPOINTS WITH NANOTECHNOLOGY August 2021
Disinfecting Touchpoints Reduces Cross-Contamination


THE STRATEGIC SELL: A YEAR TO REMEMBER August 2021
Sales In The Post Pandemic Economy












BREAKING THE CHAIN August 2021
Learning From Supply Chain Setbacks


TIME TO TALK WINTER August 2021
Tips For Ordering Ice Melt



FROM THE EDITOR’S DESK: HIRING? SO IS EVERYONE ELSE August 2021
Finding Labor To Meet Cleaning Demands






















FROM THE EDITOR: A SHATTERED SUPPLY CHAIN August 2021
Understanding Supply Chain Challenges


















































































BE AN ELITE BSC June 2021
4 Keys To Closing Sales


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Direct Clean CEO Reflects On Career


FROM HUMBLE BEGINNINGS: PATRICK COMASKEY SHARES HIS BUSINESS SUCCESS STORY June 2021
Cleaning Reimagined During COVID-19 Pandemic








A RETURN TO CARPET CARE June 2021
Keeping a Carpet Cleaning Schedule


A RETURN TO CARPET CARE June 2021
Promoting A Carpet Care Budget



BSCAI EXECUTIVE MANAGEMENT CONFERENCE 2021 SETS NEW ATTENDANCE RECORD June 2021
Business Tips Shared At Live BSCAI Event







A RETURN TO CARPET CARE June 2021
Health Benefits Of A Carpet Care Program



THE STRATEGIC SELL: DISRUPTION...GOTTA LOVE IT! June 2021
Tips For Salesforce Evaluation

















A BORN LEADER June 2021
The Ultimate Custodian







FACES OF THE FRONTLINE June 2021
Faces Of The Frontline Honors Hermenegildo Cruz




SELLING SUSTAINABILITY June 2021
How Distributors Can Manage Sustainability Requests


SELLING SUSTAINABILITY June 2021
Importing Metrics For Sustainability Reporting








CASE STUDY June 2021
Delivering A Superior Clean


DISCUSSING DISPENSER UPGRADES June 2021
Tips For Selling Touch-Free Dispensers


DISCUSSING DISPENSER UPGRADES June 2021
Evaluating Facility Dispenser Setups


DISCUSSING DISPENSER UPGRADES June 2021
Battery Selection For Soap Dispensers










NO SURFACE LEFT BEHIND June 2021
Hotspots To Look For When Cleaning Restrooms


NO SURFACE LEFT BEHIND June 2021
Floor Care Key To Hygienic Restrooms


POINTS OF INSPECTION June 2021
5 Common Hiding Places For Pests


FREETIME: A THEATER DREAM COME TRUE June 2021
HOSPECO Manager Directs Musicals In Free Time











FROM THE EDITOR: SURVEY OFFERS SNAPSHOT OF BSC MARKET June 2021
Diversified Services Key To BSC Profits



FROM THE EDITOR: PASSING ON PRICE INCREASES June 2021
How To Discuss Pricing With Customers












MANAGEMENT COLUMN: JANITORS TO THE CORE June 2021
Maintaining Respect For Custodians Amid Reopening




















FOLLOWING THE STEPS June 2021
Floor Care Tips As Facilities Reopen


FOLLOWING THE STEPS June 2021
Machine Maintenance Prevents Infection Spread



FOLLOWING THE STEPS June 2021
Disinfecting Floors Can Cause Harm





















FROM THE EDITOR: A CLEANING AUDIT WILL VALIDATE YOUR EFFORTS June 2021
How To Evaluate Your Cleaning Program

























































EXECUTIVE INSIGHTS: GREG BUCHNER ON THE OPPORTUNITIES AND CHALLENGES OF 2021 April 2021
CleanOffice CEO Talks Pandemic, BSCAI Events





THIS TEAM HAS A CRISIS CAPTAIN IN JILL DAVIE April 2021
Simplifying Cleaning Schedules














A SIMPLE TELEMARKETING SCRIPT April 2021
What To Say When Cold Calling Customers












TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?


FILLING THAT EMPTY SEAT April 2021
Jan/San Sales Jobs Do Attract Young Workers


FILLING THAT EMPTY SEAT April 2021
What Gen Z And Millennial Workers Want


FILLING THAT EMPTY SEAT April 2021
Use Personality And Skills Tests When Hiring











SELECTING THE RIGHT BACKPACK VACUUM April 2021
Tips For Purchasing Backpack Vacuums


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Ergonomic Backpack Vacuum Features


SELECTING THE RIGHT BACKPACK VACUUM April 2021
Battery Vs. Corded Vacuums


BENEFITS OF BUYING GROUPS April 2021
Distributor Growth Areas And In-person Events


BENEFITS OF BUYING GROUPS April 2021
Buying Groups Help With Supply Chain Issues











FACES OF THE FRONTLINE April 2021
4M Building Solutions' Hernan Segura Honored


CLEANING SMARTER April 2021
Benefits Of Restroom IoT Products



CLEANING SMARTER April 2021
Scheduling & Managing Inventory With IoT












TAKING CHARGE April 2021
Common Battery Maintenance Mistakes


FREETIME: LOVE AND WRESTLING April 2021
KSS Enterprises Consultant Motivated By Coaching Son


BSCAI COVID-19 DISINFECTION & SAFETY COURSE/CERTIFICATE April 2021
Disinfection Course Available For Frontline Workers











PREVENT THE HAZARD April 2021
Tips For Preventing Slip-And-Fall Accidents


PREVENT THE HAZARD April 2021
Risk Assessment Plans, Signage Improve Safety


PREVENT THE HAZARD April 2021
How To Select Floor Mats







BSCAI GOVERNMENT AFFAIRS WEBINAR: WASHINGTON POLICY UPDATE April 2021
BSCAI Federal Policy Webinar Available



TAKING CHARGE April 2021
How To Properly Charge Batteries





ROLLING WITH THE PUNCHES April 2021
Hybrid Learning Enhances School Cleaning


ROLLING WITH THE PUNCHES April 2021
Boosting Morale Amid Pandemic Stress


A HOLISTIC HANDWASHING APPROACH April 2021
Hand Hygiene Tips For Healthcare Facilities


A HOLISTIC HANDWASHING APPROACH April 2021
Key Locations For Hand Sanitizer Stations







SET THE COURSE April 2021
How To Recruit And Retain Clients


SET THE COURSE April 2021
Earn Customer Trust Through Consulting






STRATEGIC SELL: POST-COVID SALES SUCCESS April 2021
Four Steps To Sales Transformation In 2021





FROM THE EDITOR: SPEAK UP AND GO FOR IT April 2021
Confidence Is Key To Cold Calling




KEEPING DOORS OPEN April 2021
Tips For Improving Employee Morale






FROM THE EDITOR: LESSONS LEARNED FROM THE PANDEMIC April 2021
Technology Propels Jan/San Distributors






FACES OF THE FRONTLINE April 2021
Faces of the Frontline Honors Eugene Brockman















MANAGEMENT COLUMN: PAVING THE PATH FORWARD April 2021
It's Time To Reconsider Team Cleaning










FROM THE EDITOR: SUSTAINABILITY CAN STILL SHINE April 2021
Promote Green Cleaning On Earth Day



















































































LUKE TAKES THE REINS February 2021
Outlining The Value Of A BSCAI Membership







ONLINE EXCLUSIVE February 2021
11 Tips To Crush Your Next Online Presentation










TOP PRODUCTS FOR HAND HYGIENE February 2021
Handwashing Stations Pivotal To Infection Control


TOP PRODUCTS FOR HAND HYGIENE February 2021
Selecting Soaps, Sanitizers For Facility Customers


QUALITY FLOOR CARE PROGRAMS PREVENT GERMS, PROMOTE HEALTH February 2021
Certified Products Prevent Greenwashing
























MARSDEN SERVICES WON THE SUPER BOWL OF CLEANING CONTRACTS February 2021
Vendor Partnership Key To Super Bowl Contract


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Distributor Consulting Key To Facility Floor Care


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Robotic Cleaning Equipment ROI


RECALCULATING FACILITY FLOOR CARE PLANS February 2021
Data Management Boosts Floor Care Efficiency
















EMBRACE VIRTUAL February 2021
Preventing Video Conferencing Fatigue


EMBRACE VIRTUAL February 2021
Preparing For Virtual Events, Trade Shows


EMBRACE VIRTUAL February 2021
Tips For Virtual Business Success


COVID-19 AND VACCINES: CAN YOU MANDATE THAT EMPLOYEES GET THEM? February 2021
Understanding Employer-Mandated COVID-19 Vaccinations











BSCAI'S COVID-19 DISINFECTION & SAFETY COURSE NOW AVAILABLE IN SPANISH February 2021
COVID-19 Certification Course For BSCs


OPTIMIZED VACUUMS PROMOTE IAQ February 2021
Vacuum Setup Key To Quality Carpet Care






FACES OF THE FRONTLINE February 2021
Jacqueline Roberts Excels Through Consistency












JUSTIFYING PRICE INCREASES February 2021
Selling Service Key To BSC Price Increases






LEARNING FROM OUR EXPERIENCES February 2021
Training, Supply Management Improves Cleaning Protocols







JOIN US FOR THE BSCAI LEADERSHIP INSTITUTE February 2021
CEO Leadership Institute Now Virtual













SAVE THE DATE FOR THE EXECUTIVE MANAGEMENT CONFERENCE February 2021
BSCAI Event To Share Leadership Strategies









A LESSON IN CLEANING February 2021
Cooperative Cleaning Helps Schools Reopen


TEAM APPROACH February 2021
Keep It Simple When Disinfecting








FROM THE EDITOR February 2021
Finding And Keeping The Right People










ALL EYES ON DISINFECTING February 2021
Cleaning Before Disinfecting Essential For Spraying


ALL EYES ON DISINFECTING February 2021
Electrostatic Efficiently Targets Germs


ALL EYES ON DISINFECTING February 2021
Tips For Safe Spraying, Chemical Purchasing













































































































PRIVATE LABEL November 2020
Six Package Design Trends For 2021























LEAD MEASURES ALL BSCS SHOULD BE TRACKING November 2020
Methods To Evaluate BSC Performance


I’M FINE! (AND OTHER COVID LIES) November 2020
Stress Management Tips For BSCs





















EVALUATING CLEANING TECHNOLOGIES November 2020
Tips For Choosing Between Infection Prevention Technologies


EVALUATING CLEANING TECHNOLOGIES November 2020
Evaluating Emerging Cleaning Technologies










RENTING VS. OWNING COMMERCIAL CLEANING EQUIPMENT November 2020
Key Factors To Making Equipment Purchasing Decisions







FREETIME November 2020
Happy Stetsgiving And Merry Stetsmas


CELEBRATING SERVICE November 2020
CLEAN Award Winners Embody BSC Excellence


CELEBRATING SERVICE November 2020
BSCAI Names Industry Award Winners













BE SURE TO JOIN BSCAI FOR OUR 2021 EVENTS November 2020
CEO Seminar, Management Conference Near











ADDING VALUE WITH VACUUM SERVICES November 2020
Equipment Training, Maintenance Retains Customers


ADDING VALUE WITH VACUUM SERVICES November 2020
Free Services Lead To Revenue


ADDING VALUE WITH VACUUM SERVICES November 2020
Marketing Post-Purchase Services Pays Dividends








12/10/2020
PDI Appoints CCO


12/10/2020
Ecocleen Names CFO




STRATEGIC USE OF CHEMICALS November 2020
Green-Friendly Infection Control Practices


STRATEGIC USE OF CHEMICALS November 2020
Selecting Safe COVID-19 Disinfectants


KEEPING BATTERIES SAFE AND FUNCTIONAL November 2020
Consistent Battery Charging And Use Is Crucial











REFRESHING THE MESSAGE November 2020
Product Research Key To Customer Service


REFRESHING THE MESSAGE November 2020
Acme Rebrand Highlights Solutions-First Approach


FACES OF THE FRONTLINE November 2020
Raul Borja, Bee Line Support












2021: WHAT'S YOUR PLAN? November 2020
Planning For Post-Pandemic Sales


INTRODUCING BSCAI’S COVID-19 DISINFECTION & SAFETY COURSE October 2020
Lessons Help Protect Employees And Customers


GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern


GET A LEG UP ON LEGIONELLA November 2020
Preventing Legionella Made Simple











SAVE THE DATE FOR BSCAI'S 2021 CEO SEMINAR October 2020
BSCAI CEO Seminar Slated For Hawaii In January


KEEPING A FOCUS ON FLOOR CARE November 2020
Revisiting Service, Product Opportunities Amid Reopening


KEEPING A FOCUS ON FLOOR CARE November 2020
Pandemic Drives Disinfectant Demands


FACES OF THE FRONTLINE November 2020
Tammy Davis Takes Charge On Cleaning Innovation











EXECUTIVE INSIGHTS: JOHN LEIFERMAN, CEO OF TEAM SOFTWARE October 2020
TEAM Software CEO Discusses Industry Trends


CONTROLLING COMPLAINTS November 2020
2020 Complaints Survey Highlights Cleaning Challenges


THANK YOU FOR JOINING US AT CONTRACTING SUCCESS+ November 2020
BSCAI Contracting Success+ Provided Key Networking Opportunities










RECRUITING WORKERS DURING COVID-19 October 2020
Hiring Strategies Amid Coronavirus Pandemic


CLEAN STARTS WITH CLEAN MACHINES November 2020
Machine Cleaning Programs Minimize Pathogens


CLEAN STARTS WITH CLEAN MACHINES November 2020
Workloading For Machine Maintenance











IDENTIFYING PROSPECTS AND SUSPECTS IN COMMERCIAL CLEANING October 2020
Client Selection Tips For BSCs


RAMPING UP PPE PROTOCOLS November 2020
Steps For Implementing PPE


RAMPING UP PPE PROTOCOLS November 2020
Protocols That Reduce Cross-Contamination









SEASON TWO OF CONTRACTING CONVERSATIONS IS NOW LIVE October 2020
BSCAI's Podcast Returns


A LESSON IN STRATEGY November 2020
Tips For An Organized Cleaning Department












WITH RESTROOMS, OCCUPANT ATTITUDES ALWAYS STINK November 2020
Reducing Occupant Complaints












FACES OF THE FRONTLINE October 2020
Maria Marquez Latest Face Of The Frontline












USING PRODUCTION RATES TO BID JANITORIAL JOBS October 2020
Calculating Janitorial Labor








DIAGNOSING DISPENSING METHODS October 2020
Applying Chemicals Safely And Efficiently


DIAGNOSING DISPENSING METHODS October 2020
Infection Prevention Dispensing Technologies








THE COST OF STRONG SALES October 2020
How Jan/San Sales Reps Are Paid











A CRUCIAL CLEAN October 2020
Assessing Top Products For Hand Hygiene











COLOR CODING PROVIDES SIMPLIFICATION October 2020
Color Coding Simplifies Infection Prevention


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Simple Steps To Reduce Cross-Contamination


COLOR CODING PROVIDES SIMPLIFICATION October 2020
Distributors Provide Guidance In Marketing, Education


A GOOD KIND OF TRAFFIC October 2020
Changing Facility Foot Traffic Can Make Cleaning Easier












PREPPING FOR WINTER WEATHER October 2020
Tips To Prevent Slip-And-Fall Injuries


PREPPING FOR WINTER WEATHER October 2020
Matting Pivotal To Occupant Safety













BALANCING FRAGRANCE October 2020
Finding That Clean Scent


ODOR CONTROL October 2020
Treating Restroom Smells


BUILDING A TEAM October 2020
Building Bryco Facility Services


BUILDING A TEAM October 2020
Creating A Team Of Strong Leaders


BUILDING A TEAM October 2020
Bryco Tackles Challenges As A Team











UNDERSTANDING YOUR SALES FORCE October 2020
More Than A Sales Process Is Needed







THE HILL I’LL DIE UPON October 2020
Teaching Cleaning Fundamentals












RESEARCHING ROBOTICS October 2020
Robotic Cleaning Boosts Daily Efficiency




GIVING GREEN THE GO-AHEAD October 2020
Adopting Ergonomic Tools, Training














FACES OF THE FRONTLINE October 2020
James Benge Embraces Off-The-Job Contributions





















WITH ALL EYES ON CLEANING, DEPARTMENTS WOEFULLY UNDERSTAFFED October 2020
Managing Cleaning Departments As Demands Rise







LIGHTENING THE LOAD September 2020
Laundry Services Enhance Client Relationships


LIGHTENING THE LOAD September 2020
Creating On-Site Laundry Programs


LIGHTENING THE LOAD September 2020
IoT Equipment Boosts Operational Efficiency











SUPPORTING FOODSERVICE CUSTOMERS September 2020
Packaging, Supply Strategy Key To Foodservice Success


SUPPORTING FOODSERVICE CUSTOMERS September 2020
Pandemic Shifts Equipment Demands







MASTER YOUR MOPPING SYSTEM September 2020
Experts Analyze Mopping Options


CUSTOMERS COME FIRST September 2020
Husband And Wife Duo Stay Positive During Tough Times



CUSTOMERS COME FIRST September 2020
Customer Growth Takes Distributor Global


CUSTOMERS COME FIRST September 2020
Crisis Doesn't Change Core Business Strategy










HAND HYGIENE AND COVID-19 September 2020
Setting A Template For Pandemic Preparation


HAND HYGIENE AND COVID-19 September 2020
Facilities To Adopt Touchless Products


HELPING THE HUNGRY September 2020
Distributor's Account Exec Helps Feed The Needy












LAUNCHING INTO UNCHARTERED TERRITORY September 2020
Facility Managers Prepare For School Year






PREPARING FOR VIRTUAL SALES September 2020
Pandemic's Impact On Future Sales







CLEANING DURING COVID SHUTDOWN September 2020
Closures Allow For Restoration Projects


CLEANING DURING COVID SHUTDOWN September 2020
Reopening Requires Multi-Department Planning













FACES OF THE FRONTLINE September 2020
Vicky Virgen Leads As Demands Rise









9/21/2020
Dow Hires New SVP



WINNING THE BID August 2020
Repeatable Processes For Securing Clients


WINNING THE BID August 2020
Calculating Optimal Cleaning Rates











DISINFECTION COURSE OUTLINES ELEVATED STANDARDS August 2020
Earn A COVID-19 Safety & Disinfection Certificate


MAINTAINING ORDER September 2020
Promoting Effective COVID-19 Protocol






KEEPING A LEVEL HEAD September 2020
Cleaning For Health Includes Self-Care










PURSANT REPORT HIGHLIGHT MARKET TRENDS August 2020
Impact Of The Health Crisis On Mergers & Acquisitions





















POSITIONING BSCS FOR PANDEMIC SALES August 2020
Avoiding Predatory Business During Outbreak


BSCAI MEMBER NEWS August 2020
Contracting Conversations Podcast Launches












OPTIMIZING FLOOR CARE August 2020
Keys To A Successful Floor Care Program


REGISTER FOR VIRTUAL CONTRACTING SUCCESS+ CONFERENCE August 2020
BSCAI Conference Goes Virtual













QUICK TO PIVOT August 2020
A Lesson In Business Succession


OPTIMIZING FLOOR CARE August 2020
Robotic Equipment Expands Staff Capability














CREATING AN IDEAL CUSTOMER PROFILE August 2020
Decide Who And Who Not To Sell To






HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Engaging Online Content Elevates Distributors


HOW WEBSITES CAN ATTRACT BUSINESS August 2020
Social Media Drives Web Traffic



WHAT CUSTOMERS WANT August 2020
Tracking And Other Ice Melt Issues


WHAT CUSTOMERS WANT August 2020
The Importance Of Environmental Certifications






FACES OF THE FRONTLINE August 2020
California Janitor Excels With Team-Oriented Approach


LENDING A HAND August 2020
Chemical Safety Guidance For Customers







LENDING A HAND August 2020
Distributors Provide Pandemic Consulting


LENDING A HAND August 2020
Meeting Increased Cleaning Demands







FROM THE EDITOR August 2020
First Impressions Key To Facility Reopening











CAPTURING CROSS-SELLING OPPORTUNITIES August 2020
Improving Sales With Analytics










CREATING CONNECTIONS August 2020
Virtual Customer Connections Are A Necessity





8/12/2020
Handwashing Tips



















































CARPET RESTORATION REQUIREMENTS June 2020
Assessing Damage For Proper Carpet Restoration













HOW TO HANDLE URINE June 2020
Procedures For Eliminating Urine Odors









FACES OF THE FRONTLINE - SPONSORED BY PROTEAM June 2020
Marlene Lash Combines Quality Work With Customer Service








BE AN ELITE BSC June 2020
Tips For BSC Growth



















EMPLOYMENT IN THE COMMERCIAL CLEANING INDUSTRY IN 2019 June 2020
Frontline Labor Report Highlights Retention Strategies









OPTIMIZING CLEANING PROPOSALS June 2020
Building Safety Emphasized For BSCs


BSCAI’S COMMERCIAL CLEANING RESOURCES FOR COVID-19 June 2020
BSCAI COVID-19 Resources And Webinars







MAKE A NAME FOR YOURSELF June 2020
The Private Label Products Of Today



PRIVATE LABEL June 2020
Reliable Manufacturing Partner Wanted











NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Adapting To Changes In Distributor Services


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
Managing Pandemic Supply Shortages


NEW REALITIES FOR JAN/SAN DISTRIBUTORS June 2020
New Pandemic-Induced Customer Needs






THE FUTURE LOOKS BRIGHT June 2020
2020 Building Service Contractor Market Report


7/2/2020
BRAVO! Joins NSA





MANAGING MARIJUANA ODORS June 2020
Combat Odors With Distributor Guidance


MANAGING MARIJUANA ODORS June 2020
Establishing Customer Relationships


MANAGING MARIJUANA ODORS June 2020
Overlooked Odor Sources


CHECK OUT BSCAI’S NEW PODCAST: CONTRACTING CONVERSATIONS June 2020
New BSCAI Podcast To Cover Pandemic Response












APPROACHING CONTRACTS DURING THE COVID-19 TRANSITION June 2020
Discussing Client Needs Before Reopening










INTRODUCING THE WINNERS June 2020
Top Cleaning Chemical Products


INTRODUCING THE WINNERS June 2020
Restroom Dispensers and Consumables Winners


INTRODUCING THE WINNERS June 2020
Top Cleaning Tools


INTRODUCING THE WINNERS June 2020
Cleaning Equipment And Accessories Winners


INTRODUCING THE WINNERS June 2020
Distributors Name Top Jan/San Products











SUBMIT A BSCAI CLEAN AWARDS PROGRAM ENTRY BY JUNE 30 June 2020
Nominations Open For 2020 BSCAI CLEAN Awards


A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Polished Concrete Flooring Trims Spending, Improves Sustainability


A JOURNEY TO HEALTHY FLOORING PROGRAMS June 2020
Steps For Considering A Floor Plan Change













ADAPTING TO COVID-19 CHALLENGES June 2020
Managing Inventory Amid The COVID-19 Pandemic


ADAPTING TO COVID-19 CHALLENGES June 2020
Virtual Training And Procedural Shifts


ADAPTING TO COVID-19 CHALLENGES June 2020
Connecting With Staff And Maintaining Morale


DISTRIBUTORS CAN BE A 'REOPENING RESOURCE' June 2020
New Procedures, Facility Layouts Require Distributor Consulting












TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Cleaning Soft Surfaces In Healthcare Facilities


TARGETING HOSPITAL ACQUIRED INFECTION HOTSPOTS June 2020
Consistent Protocol Key To Infection Control










DON’T SOCIAL DISTANCE SUSTAINABILITY June 2020
How To Be Sustainable In The Days Of Coronavirus







PREPARATION IS THE BEST PROTECTION June 2020
Facility Managers Must Know How To Fight Pandemics












FACES OF THE FRONTLINE June 2020
Hospital Janitors Embrace Hero Role During COVID-19





THE NEW NETWORKING June 2020
Reconnecting At The Virtual Cleaning Summit




































STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages



















































CORDED VS. CORDLESS CONSIDERATIONS April 2020
BSC Vacuum Selection Depends On Price, Facility Type


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Corded Vs. Cordless Vacuum Features


CORDED VS. CORDLESS CONSIDERATIONS April 2020
Manufacturers, Distributors Serve As Vacuum Selection Resources
















BSCAI'S COMMERCIAL CLEANING RESOURCES FOR COVID-19 April 2020
BSCAI's Commercial Cleaning Resources For COVID-19


TIME, ATTENDANCE SOLUTION IMPROVES LABOR COMPLIANCE April 2020
Labor Management System Helps BSC Save











EXECUTIVE INSIGHTS: MICHAEL HERBST, DKI April 2020
BSC, Commercial Property Restoration Industries Similar


LOOKING AHEAD April 2020
Tips For Employee Succession Plans


LOOKING AHEAD - CREATING WELL-TRAINED LEADERS THROUGH SUCCESSION PLANNING PART 2 April 2020
Transitioning Responsibilities During Training


BSCS FACE UNIQUE LABOR CHALLENGES IN LIGHT OF COVID-19 April 2020
Building Service Contractors Offer Solutions To Labor Problems











THE COST OF LITHIUM April 2020
Cost And Safety Of Lithium Batteries


CLEANERS AND DISINFECTANTS April 2020
Best Practices For Chemical Handling, Storage


CLEANERS AND DISINFECTANTS April 2020
Developing An Effective Training Program


REINFORCING CHEMICAL PROTOCOL April 2020
Chemical Training Vital To COVID-19 Management











BENEFITS OF ONBOARD MOPS April 2020
Onboard Mops Add Convenience, Reduce Injury



THE STRATEGIC SELL April 2020
Five Steps To Sales Transformation


SEEKING GREENER PASTURES April 2020
Indoor Air Quality Affects Education, Student Health



FIGHTING A PANDEMIC April 2020
How COVID-19 Has BSCs Scrambling














STRENGTH IN NUMBERS April 2020
Buying Groups Address Industry Challenges



STRENGTH IN NUMBERS April 2020
Benefits Of Buying Groups



ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Education, Protocols And Products To Combat COVID-19


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Cleaning, Disinfecting Both Vital In COVID-19 Protocol


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Electrostatic Sprayers Serve As Accurate Cleaning Tool


ESSENTIAL TOOLS FOR ESSENTIAL WORKERS April 2020
Distributors Supply Products And Guidance During Pandemic


BE AN ELITE BSC April 2020
Navigating A BSC In A Pandemic












FROM THE EDITOR'S DESK April 2020
Cleaning: One Activity COVID-19 Can't Cancel


FACES OF THE FRONTLINE April 2020
Laine Noah Leads Through Unprompted Contributions














FLOORING STANDARDS THAT PROTECT FACILITIES April 2020
Testing Floors To Prevent Slip-And-Fall Accidents




EDUCATED DISPENSER DECISIONS April 2020
Using Data To Determine Dispenser Setups


EDUCATED DISPENSER DECISIONS April 2020
Dispenser Placement, Foot Traffic Pivotal For Setup

















FROM THE EDITOR April 2020
Industry Finally Seen For What It Is








EMBRACING CLEAN INITIATIVES April 2020
Survey Gauges Green Cleaning Equipment Adoption



EMBRACING CLEAN INITIATIVES April 2020
Conveying Value To Maintain Green Initiatives




















CLEANING: A CRUCIAL FUNCTION OF PUBLIC HEALTH April 2020
COVID-19 Outbreak Emphasizes Cleaning Budgets, Frontline Support












































SOFTWARE SIMPLIFIES TRAINING, OPTIMIZES EFFICIENCY February 2020
Distribution Company Improves Thanks To ERP Software






BSCAI MEMBER NEWS February 2020
Commercial Cleaning For Large-Scale Events








BSCAI MEMBER NEWS February 2020
BSCAI Board Of Directors Announced For 2020




















SHOULD SUPERVISORS BE CUSTOMER RELATIONS EXPERTS? February 2020
Improving Service With Supervisor-Client Relationships


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Entrance Matting Minimizes Floor Soil


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Unique Cleaning Requirements For Different Floors



CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Luxury Vinyl Flooring Provides Simpler Maintenance, Installation


CARING FOR THE KIDS February 2020
Jan/San Employee Combats Child Maltreatment












VETTING YOUR VACUUM SELECTION February 2020
Productivity And Ergonomic Considerations







FACES OF THE FRONTLINE - SPONSORED BY PROTEAM February 2020
Rickevon Johnson Stands Out With Unprompted Contributions


CONTRACTORS CONVERGE ON BALTIMORE February 2020
Targeted Education Slated For Clean Buildings Expo






FIVE INSIGHTS INTO CLEANING MANAGEMENT February 2020
Engage Cleaning Staff For Operational Insight





SOFTEN AMAZON’S BLOW WITH ERP SOFTWARE February 2020
How Amazon Has Set The Bar High On Distribution


SOFTEN AMAZON’S BLOW WITH ERP SOFTWARE February 2020
Customer Service Jan/San’s Final Response To Amazon


A QUICK INTRODUCTION February 2020
Zudonyi Takes Over As Editor-In-Chief






TAKING PAUSE FOR PAWS February 2020
Prepare Indoor Matting For Outdoor Moisture







2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves






FACES OF THE FRONTLINE February 2020
Sam Mills Exudes Leadership Beyond The Job









TAKING STOCK: WHAT’S IN YOUR CLOSET? February 2020
Inventory Management Improves Cleaning Efficiency


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Superbugs Spreading From Soft Surfaces, Too


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Innovative Tech, Safer Disinfectants Are Tools Worth Exploring


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Jan/San Distributors Must Be A Resource In Infection Control










INTRODUCTIONS ARE IN ORDER February 2020
Zudonyi Introduces Herself As Editor-In-Chief


EVOLVING WITH EVS February 2020
Determining EVS Protocol In Healthcare Facilities



EVOLVING WITH EVS February 2020
Adopting Proper Disinfection Equipment









VETTING YOUR VACUUM SELECTION February 2020
Facility Size, Safety Concerns Dictate Vacuum Investments


WHEN TO GO ROBOTIC February 2020
When Customers Need Robotic Floor Care Machines




VETTING YOUR VACUUM SELECTION February 2020
Distributors And Manufacturers Offer Vacuum Expertise


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Promoting Hygiene To Minimize Infections


CURATIVE CLEANING PLAN COMBATS COLDS AND FLU February 2020
Technology Essential To Eliminate High-Resistance Infections
















CLEAN BUILDINGS EXPO RETURNS TO BALTIMORE February 2020
Clean Buildings Expo To Offer Expanded Education Sessions
Clean Buildings Expo highlights education, product information and networking for facility cleaning managers.



EDITOR'S NOTE February 2020
Coronavirus Stresses Cleaning Education








































































































































ELECTROSTATIC PROVIDES EXTRA PROTECTION DURING FLU SEASON November 2019
How One BSC Prevents Illness Using Electrostatic Tech




















FIVE TIPS FOR BETTER BIDS November 2019
Accurate Bidding And Estimating Key To Bottomline Growth


AWARDING SERVICE November 2019
A Cleaning Company That Gives Back


AWARDING SERVICE November 2019
BSCAI Names Its Employee Of The Year


AWARDING SERVICE November 2019
The People Who Received BSCAI’s Highest Honors




CLEANING UP RECYCLING November 2019
Proper Receptacles Lead To Correct Recycling









GOOGLE GOES WITH GREEN CLEANING November 2019
Google's Green Cleaning Initiative Started Out Rough








FROM THE EDITOR’S DESK November 2019
Weltin Moves On To Cover Facility Maintenance


THE FUTURE OF CLEANING LIES IN STANDARDIZATION November 2019
Why Standardized Cleaning Is Important










READY, SET, SELL! November 2019
How To Speed Up Sales Performance


A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning’s Role In Public Health


A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning And Disinfecting Must Be Done In Two Steps


CURATING KNOWLEDGE HELPS UNLEASH IT November 2019
Search The Web Strategically For Green Cleaning Products

















THREE REPORTS MANAGERS NEED FOR SUCCESS November 2019
BSC Bosses Must Have This Information


FACILITY FOCUS: KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
Sensor Technology Simplifies Restroom Stocking


KEEPING PACE WITH HIGH-TRAFFIC FACILITIES November 2019
IoT Advancements Measure Employee Performance







HAND DRYER MUST-HAVES November 2019
What Attributes To Look For In A Hand Dryer


HAND DRYER MUST-HAVES November 2019
Noise A Factor For Hand Dryers


HAND DRYER MUST-HAVES November 2019
Some Desire Hand Dryers With HEPA Filters


EMBRACING MICROFIBER November 2019
Transitioning To Microfiber Mops


EMBRACING MICROFIBER November 2019
Microfiber Promotes Efficiency, Ergonomics







SHOULD JANITORS RECEIVE RAISES EACH YEAR? October 2019
When To Give Janitors High Wages







CARPET DRYING DEMYSTIFIED November 2019
Protect Carpets With Proper Dry Times


CARPET DRYING DEMYSTIFIED November 2019
Techniques To Speed Up Carpet Drying















AVOIDING RESTROOM TROUBLES November 2019
Top Restroom Cleaning Challenges


AVOIDING RESTROOM TROUBLES November 2019
Eliminating Restroom Odors





REDUCING WORKER INJURIES November 2019
Trim On-The-Job Accidents


REDUCING WORKER INJURIES November 2019
Prevent Common Custodial Injuries


REDUCING WORKER INJURIES November 2019
Dodging Chemical Hazards


REDUCING WORKER INJURIES November 2019
Promoting Workplace Safety








PROTECTING CLIENTS DURING COLD AND FLU SEASON October 2019
How To Start An Infection Control Program









STRESSING SAFETY November 2019
Custodial Managers Emphasize Employee Safety








HOW THE JANITOR CAME TO BE October 2019
A Tribute To Janus, The Keeper Of Keys










INCREASING THE CIRCULARITY OF FACILITIES LIFE October 2019
Products As A Service Promotes Cleaning Efficiency


BACK TO VEGAS FOR BSCAI October 2019
Annual BSCAI Event Boasts Meaningful Education





SHOWCASES, SEMINARS AND SLOTS October 2019
Getting To Know The ISSA Show Speakers






CASE STUDY: GETTING A GRIP AT LONG JOHN SILVER'S October 2019
Popular Retailer Capitalizes On Floor Matting


WHAT IS YOUR CORPORATE PERSONA? October 2019
Company Culture, Community Involvement Drives Sales










CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Boost Efficiency By Empowering Staff


CULTIVATING PROFESSIONAL EMPLOYEES October 2019
Supplying Tools Staff Need To Succeed











BENEFITS OF ERGONOMICS October 2019
Ergonomics Promotes Safety, Boosts Morale


BENEFITS OF ERGONOMICS October 2019
Training Emphasizes Mopping Ergonomics












THE VALUE OF ICE MELT October 2019
Proper Ice Melt Products Mean Safer Surfaces


THE VALUE OF ICE MELT October 2019
Proper Application Of Ice Melt Improves Effectiveness













ADOPTING ON-SITE GENERATION October 2019
Researching On-Site Generation Technology


ADOPTING ON-SITE GENERATION October 2019
Facilities Find Success With Water Technologies







PULLING THE PLUG October 2019
Embrace Cordless Vacuum Cleaners


PULLING THE PLUG October 2019
The Benefit Of Cordless Backpacks








CRACKING THE CODE October 2019
Fighting Infections In Healthcare Facilities


CRACKING THE CODE October 2019
The Importance Of Cleaning In Foodservice Areas


CRACKING THE CODE October 2019
What Slips And Falls Can Cost Facilities











FROM THE EDITOR: KNOWLEDGE IS POWER October 2019
Facility Managers Use Data To Support Cleaning Initiatives



































10/9/2019



















WHICH REP FOR THE JOB? September 2019
To Go With An Inside Or Outside Sales Rep











EMAIL ISN’T ENOUGH September 2019
Live Communication Helps Make Sales







KICKING THE BUCKET September 2019
There's Still A Place For The Mop And Bucket


KICKING THE BUCKET September 2019
Onboard-Dispensing Mops Reduce Labor Costs











FROM THE EDITOR September 2019
End Users Prefer Distributors Over Amazon


SMALL PLASTICS UNDER A MICROSCOPE September 2019
Prevent Small Plastics From Slipping Through Recycling Cracks


ESTABLISHING STAFF ENGAGEMENT September 2019
Six Steps To Successful Staff Engagement


DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
Hospital Bed Mattress, Curtains Require Attention


DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
The Problem With Sanitizing Soft Surfaces


DON’T NEGLECT SOFT SURFACES IN PATIENT ROOMS September 2019
Alternatives To Disinfecting Soft Surfaces































EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Autonomous Cleaning Equipment Helps Facilities In A Big Way


EMBRACING ROBOTIC FLOOR SCRUBBERS September 2019
Workers Respond To Robotic Floor Equipment


INITIAL SUCCESS REQUIRES ADAPATATION August 2019
Book Helps Make More Successful Leaders


THE POWER OF PEER GROUPS August 2019
With Peer Groups, BSCs Don't Go It Alone










FROM THE EDITOR'S DESK August 2019
Employee Onboarding Vital For BSCs


SECURE STRONG HIRES September 2019
Benefits Of Changing Hiring Strategies


SECURE STRONG HIRES September 2019
Promoting Employee Benefits To Potential Hires










EDITOR'S NOTE: PLANNING FOR THE FUTURE September 2019
Facility Cleaning Managers Plan For The Future Of Their Departments


CLEANING ON THE FIRST SHIFT August 2019
Vacuum Helps Make The Switch To Day Cleaning












OVERCOMING HURDLES September 2019
Management Advice On Cleaning Struggles






WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives















THE RISE OF ROBOTS August 2019
Cleaning Robots Drive Business Innovation


THE RISE OF ROBOTS August 2019
Automation An Asset To Janitor



FREETIME August 2019
Making Sales And Milking Cows












FACES OF THE FRONTLINE August 2019
California Janitor Creates A Safe Work Environment






SHOULD YOU ‘CRUSH’ YOUR COMPETITION? August 2019
Support Your Industry 'Rivals'





SUPPLYING THE CORRECT ICE MELT August 2019
The Science Of Selling Ice Melt


SUPPLYING THE CORRECT ICE MELT August 2019
Developing A Diversified Salt Portfolio


SUPPLYING THE CORRECT ICE MELT August 2019
Sell On More Than Price













8/23/2019
4M Adds To Staff








VISION FOR SUCCESS August 2019
SupplyDen Fulfills Childhood Dream


VISION FOR SUCCESS August 2019
An Emphasis On Business Ethics


VISION FOR SUCCESS August 2019
The Importance Of Web Presence









8/20/2019
Zep Names New CEO












COMPETING WITH AMAZON August 2019
Doing Business Against An E-Commerce Giant




































































DISINFECT FASTER WITH ELECTROSTATIC TECHNOLOGY June 2019
Electrostatic Sprayers Reduce Sickness, Save Time
















BE AN ELITE BSC June 2019
Can Cleaning Accounts Be Too Small?


















END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use





































MANAGING CLEANING EXPECTATIONS June 2019
How Home Economics Helped Shape The Profession Of Clean


THE STRATEGIC SELL June 2019
Closing Sales Is Overrated






FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
High-Speed Hand Dryers Keep Restrooms Clean And Long Lines Moving Quickly


FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
Gillette Stadium Sustainability Efforts


TIME TO EMBRACE DASHBOARD SOFTWARE June 2019
Fix Flaws With Business Intelligence Dashboard Software




FACES OF THE FRONTLINE June 2019
Chicago Day Porter Known For Kindness, Hard Work


FROM THE EDITOR June 2019
The Answer To Infection Control


TACKLING TENACIOUS HAIS June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS June 2019
Disinfecting Processes That Reduce HAIs


SMART DISPENSERS REQUIRE SMART DISTRIBUTORS June 2019
Time To Promote The IoT-Equipped Restroom





PREPARING TOMORROW’S LEADERS June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS June 2019
Prepare Prospective Cleaning Leaders




IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Create Recycling Programs That Work


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
The History Of Recycling


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Reduce Recycling Contamination


IS YOUR RECYCLING PROGRAM IN THE DUMPS? June 2019
Financial Benefits Of Proper Recycling Programs


EDITOR'S NOTE: RECRUITING? GOOD LUCK June 2019
Cleaning Managers Struggle To Fill Departmental Vacancies




2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face







INDUSTRY STATISTICS April 2019
2019 Building Service Contractor Market Report







CATCHING GHOST EMPLOYEES April 2019
A Form Of Payroll Fraud That Is Frightening




FREETIME: THE OVER 50 SOCCER STAR April 2019
Vice President Of Impact Products Is A Soccer Star



FACES OF THE FRONTLINE April 2019
Chicago Janitor Keeps Coworkers, Customers Happy


BRANDING THE RESTROOM April 2019
Customized Soap Dispensers Help School Show Pride




KNOW THE REASONS BEHIND YOUR ACTIONS April 2019
Gain Leadership Skills By Asking "Why?"



VACUUM SUCCESS April 2019
Productivity Gains Of Backpack Vacuums


FROM THE EDITOR April 2019
Sanitary Maintenance Gets New Look


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS April 2019
Custodians Deserve Equal Treatment






NAVIGATING THE OCEAN OF INDOOR PLASTIC April 2019
How Departments Can Reduce Their Environmental Imprint











FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Aqueous Ozone Controls Pollutants And Protects Staff


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Testing Effectiveness Of Cleaning Technologies


FACILITY FOCUS: ADVANTAGES TO WATER TECHNOLOGIES April 2019
Training Staff On Advantages Of Water Technologies


LEADERSHIP THROUGH THE LABRINTH April 2019
Buying Groups Help Distributors Win In Healthcare


April 2019
Communicating Value


FROM THE EDITOR April 2019
Clean Buildings Expo Impresses


ZEROING IN ON GERMS April 2019
Top Hiding Spots For Germs And Bacteria


ZEROING IN ON GERMS April 2019
Schools Tackle Germ Hotspots


THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE April 2019
How To Clean The Air


THE AIR WE BREATHE April 2019
Systems That Tackle Indoor Air Contaminants


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction




GIVING SLICK FLOORS THE SLIP April 2019
Flooring Standards Facility Managers Should Know


GIVING SLICK FLOORS THE SLIP April 2019
Steps To Improving Floor Safety


GIVING SLICK FLOORS THE SLIP April 2019
Signs Stop Slips And Falls


GROWING A GREEN PROGRAM April 2019
Survey: Green Cleaning Trends


GROWING A GREEN PROGRAM April 2019
Where Sustainable Practices Fit In Facilities


GROWING A GREEN PROGRAM April 2019
Survey Dives Into Green Certifications


GROWING A GREEN PROGRAM April 2019
Green, Sustainable Survey Outlines Cleaning Trends




FROM THE EDITOR March 2019
Amazon Strikes Jan/San Distributors Again


HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations




DEFINING YOUR IDEAL CUSTOMER February 2019
The Final Step To Scaling Up Your Cleaning Company


APPEALING TO CUSTOMERS February 2019
Why BSCs Should Embrace Sustainability



CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears



A HANDBOOK FOR THE CLEANING INDUSTRY February 2019
New Book Helps BSCs To Thrive


NEW YEAR, NEW LEADER February 2019
BSCAI President Talks Goals For 2019










FACES OF THE FRONTLINE February 2019
Longtime Janitor Viewed As "Soldier On The Frontline"






THE HONORABLE BRYAN SMITH February 2019
Jan/San Professional Serves Role In Local Government




ROBOTS ARE CHANGING DISTRIBUTORS' ROLES February 2019
Autonomous Cleaning Equipment Force Distributors To Consult More





GREEN CLEANING COLUMN February 2019
Growth In Sustainable Innovation


STRIKING A BALANCE February 2019
Understanding Customers Key To Inventory Control




BSCS' ROLE IN BRINGING IOT TO THE RESTROOM February 2019
Smart Dispensers, Faucets Keep Visitors Happy



GETTING THE MOST OUT OF SALES MANAGERS February 2019
Sales Training Vital To Success


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


RECRUITING GENERATION NEXT February 2019
What Millennials In The Workplace Desire





TAKING CONTROL OF INFECTIONS February 2019
Identify Common Germs Found In Facilities


TAKING CONTROL OF INFECTIONS February 2019
Protection From Pathogens


TAKING CONTROL OF INFECTIONS February 2019
Life Span Of Germs And Cleaning Efficacy


CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


SOFTWARE HELPS CUSTOMIZE CLIENT RELATIONSHIPS February 2019
ERP Solution Improves Business Performance


CONTROLLING DUST CONTROLS INFECTIONS February 2019
Using Vacuums To Fight The Spread Of Infections


CONTROLLING DUST CONTROLS INFECTIONS February 2019
Vacuum Features Best Suited For Healthcare Facilities


GET READY TO VOTE February 2019
Distributor Choice Awards Near


QUAT BINDING QUERIES February 2019
Hospitals Fight Quat Binding While Fighting Infections


QUAT BINDING QUERIES February 2019
Tips To Prevent Quat Binding


QUAT BINDING QUERIES February 2019
Alternatives To Disinfecting With Quats




BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE November 2018
Book Helps Improve Relationship With Coworkers


CLEANING VS. DISINFECTING: USING THE RIGHT TERMS November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing



BUILDING A COMPANY AROUND ROBOTICS November 2018
Business Uses Robotic Cleaning Technology To Empower Workers



BRINGING VINYLS BACK November 2018
Jan/San Industry Vet Enjoying Successful Music Career


HOW BSCS CAN CREATE A SCALABLE MODEL November 2018
A Blueprint To Help Business Expand


DISINFECTANT RECOMMENDATION REDUCES C. DIFF CASES November 2018
Two-Step Cleaning Process Improves Hospital Conditions


UNIVERSITY OF GEORGIA STUDIES UP ON GREEN November 2018
Environmentally-Friendly Cleaning Program Saves School $400,000 A Year




SOFTWARE BUSTS GHOST EMPLOYEES AND EXPOSES TIME FRAUD November 2018
Technology Helps Avoid Labor Deceit


GREEN CLEANING: LOOK WHAT THE OCCUPANT DRAGGED IN November 2018
Identify And Combat Cleaning Challenges


THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times


BIG SHOES TO FILL November 2018
Start Leadership Succession Planning Today





FROM THE EDITOR'S DESK November 2018
Report Helps Determine Ideal Cleaning Cost


EXAMINING THE COMP November 2018
Sales Rep Salaries In Jan/San



FACILITY FOCUS November 2018
Fighting Contamination In Recycling


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite




THINK OUTSIDE THE BIN November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN November 2018
Gaining Support For Sustainable Initiatives


THE RIGHT MACHINE FOR THE JOB November 2018
Selecting The Best Vacuum For Distributors' Largest Markets




MATTING IS A MUST November 2018
Choose Mats That Prevent Slips And Falls


MATTING IS A MUST November 2018
Mats That Help Protect Flooring Investments


GIVING GERMS MORE ATTENTION November 2018
High-Touch Surfaces Need Improved Disinfecting


FROM THE EDITOR November 2018
IoT Takes A Step Forward


PAPER TRAIL FROM A TO Z November 2018
Explaining Sustainable Paper Products


PAPER TRAIL FROM A TO Z November 2018
Defining Green Paper Terms



CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


SERIOUS RACQUETBALL October 2018
Pro-Link Manager Has Major Game


A VALUABLE PIECE October 2018
Changing Roles In Redistribution


A VALUABLE PIECE October 2018
Advantages Of Using A Jan/san Wholesaler



A VALUABLE PIECE October 2018
How To Choose A Wholesale Distributor



PURCHASING PRIORITIES October 2018
Factors To Consider When Buying Floor Care Equipment




STOP THE TRANSPORT OF PATHOGENS October 2018
Combat Pathogens At Their Source


STOP THE TRANSPORT OF PATHOGENS October 2018
Cleaning Technology Fights Contamination


BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce




PROPONENTS OF PROPORTIONERS October 2018
What To Consider When Introducing Proportioners


PROPONENTS OF PROPORTIONERS October 2018
Advantages Of Pre-measured Chemical Packages


TARIFFS' IMPACT ON DISTRIBUTORS October 2018
Taxes On Chinese Imports Could Affect Jan/San Industry


October 2018
ISSA Voices Concern


CHASING THE SHINE October 2018
Clean, Shiny Floors Create An Impression


CHASING THE SHINE October 2018
The High Price Of Shiny Floors


CHASING THE SHINE October 2018
Low-Maintenance Flooring Options For Facilities


CHASING THE SHINE October 2018
Tips For Long-Lasting Floor Shine


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line


LEARN TO LIVE WITH CHANGE September 2018
'Who Moved My Cheese' Helps Businesses Adapt


BUILD THE TEAM THAT WILL GROW YOUR BUSINESS September 2018
How To Form The Right Leadership Team


REDUCING SLIP-AND-FALL HAZARDS September 2018
Floor Chemical Examinations Lessen Falls




SHARPEN YOUR SKILLS October 2018
Cleaning Industry Veterans Share Management Tips



SHARPEN YOUR SKILLS October 2018
Biggest Challenges Cleaning Managers Face


GROWING WITH THE INDUSTRY September 2018
Preparing McLemore Building Maintenance For The Future




September 2018
Leaving A Legacy







FROM THE EDITOR'S DESK September 2018
Recognizing Cleaners


WHY WATER WORKS September 2018
Cleaning Managers Embrace Engineered Water












LAUNDRY DISPENSER RESTORES CUSTOMER SATISFACTION October 2018
Updated Equipment Reduces Emergency Calls


SELLING SUSTAINABILITY September 2018
Iowa-Des Moines Supply Goes Beyond Green Cleaning Products




DEVELOP HEALTHY LEADERSHIP INTENTIONS September 2018
Defining What It Means To Be An Effective Leader


BSCAI GOES BIG IN DALLAS September 2018
Conference Educates Building Service Contractors



DEFANGING THE DUST BUNNIES September 2018
Tips To Tackling Dust And Improving Health


NEW HOST CITY FOR ISSA SHOW September 2018
Speakers, Innovative Products Highlight ISSA Show North America




PREPARING FOR A DIGITAL AGE September 2018
Digital Tools To Have Large Impact On Distribution Business


September 2018
Beating Amazon





ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults



WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Impact Of Poor Indoor Air


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Identify The Source Of Restroom Odors


WHAT DOES A CLEAN RESTROOM REALLY SMELL LIKE? September 2018
Train Staff To Tackle Odors In The Restroom


FROM THE EDITOR September 2018
ISSA 2018 Puts Innovation On Display


MANAGEMENT SURVEY September 2018
Survey Examines Priorities Of Cleaning Managers


MANAGEMENT SURVEY September 2018
Annual Survey Examines Cleaning Budgets


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Advantages Of Compact Floor Machines


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Productivity Advantages Of Small Autoscrubbers


THE UPSIDE TO DOWNSIZING FLOOR MACHINES September 2018
Using The Right Floor Equipment Improves Cleaning Outcomes




EDITOR'S NOTE September 2018
Some Simple Recognition Goes A Long Way


CRAFTING A VISION IS THE FIRST STEP TO SCALING UP August 2018
Take Your Business To The Next Level


ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT August 2018
Take Your Carpet Care Further





TRACKING JANITOR PRODUCTIVITY WITH APPS August 2018
Exploring Evidence-Based Cleaning







DENVER BRONCOS STAY SAFE THANKS TO NEW ICE-MELT SOLUTION August 2018
Case Study: Stadium Experiences Success From Ice Melt Solution


SPINNING TUNES ALONGSIDE THE BUFFER August 2018
Creating Policies For Music In The Workplace


INSPIRED TO FILL MY FREETIME August 2018
Gretchen Roufs Celebrates Subjects Of Her Columns


DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits





FROM THE EDITOR'S DESK August 2018
BSCs Should Join The Zero Waste Movement




SPREADING AROUND SICKNESS August 2018
Hospital Floors Wrongfully Ignored



CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers


GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads




THE POWER OF PEERS August 2018
Peer-To-Peer Networking Helps Solve Issues


THE STRATEGIC SELL August 2018
B2B Trends Reshaping Inside Sales



SHOPPING FOR CARTS August 2018
Choosing The Right Cleaning Cart Or Caddy


SHOPPING FOR CARTS August 2018
Importance Of Organized Cleaning Carts


FROM THE EDITOR August 2018
Educating The Distributor





PRIORITIZING CLEANING OVER EVERYTHING ELSE August 2018
Dirty Schools Impact Student Performance



FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Changing Chemicals Propels Green Cleaning Program


FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Benefits Of Streamlining Cleaning Chemicals







OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Techniques To Achieving Green Cleaning Buy-In


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Research That Supports Sustainability In Schools


OVERCOME COMMON GREEN CLEANING MISTAKES August 2018
Communicating And Promoting Green Cleaning Initiatives








CLEANING THE UNIVERSITY OF MARYLAND August 2018
Campus Residents Push For Green And Sustainable Initiatives


CLEANING THE UNIVERSITY OF MARYLAND August 2018
University Specializes On Strategies Resulting In Success



CLEANING THAT FOCUSES ON STUDENT HEALTH August 2018
Schools Shift Focus To Cleaning For Health






























HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? July 2018
Increase Business Revenue By Charging For Assistance










K-12 SCHOOL REDUCES LUNCHTIME WASTE July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability












CRACKING THE ICE MELT ORDERING MYSTERY July 2018
Doing Ice Melt Homework Saves Distributors Money








OPPORTUNITY & ACQUISITION July 2018
Imperial Dade Grows Company With Calculated Aggression




INNOVATION AWARD WINNERS July 2018
Robot Technology Garners High Praise At Interclean









CLEANING'S FUTURE ON DISPLAY July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry




FROM THE EDITOR July 2018
Germs Deserve Our Attention








BOOK CLUB June 2018
Life Lessons From The Janitor


CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance











SIT OR STAND, JUST DON'T WALK June 2018
Selecting The Right Floor Scrubber








ADAPT, MIGRATE OR DIE June 2018
Staffing Challenges Facing Cleaning Departments











THREE WARNING SIGNS OF BAD CUSTOMERS June 2018
How Building Service Contractors Can Spot Good Clients












MANAGING WORKPLACE ERGONOMICS June 2018
Reducing Cleaning Worker Injuries Through Improved Ergonomics


MANAGING WORKPLACE ERGONOMICS June 2018
Ergonomic Improvements That Reduce Worker Injuries


MANAGING WORKPLACE ERGONOMICS June 2018
Create A Culture Of Safety For Custodians













THE TRUE COST OF FLOOR PADS June 2018
Value Of Premium And Budget Floor Pads


THE TRUE COST OF FLOOR PADS June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS June 2018
Proper Care And Safety Tips For Floor Pads










CHOOSING FULL COVERAGE June 2018
Disinfect Hard-To-Reach Surfaces


CHOOSING FULL COVERAGE June 2018
Reduce Labor Costs With Electrostatic Cleaners








KNOCK OUT June 2018
Fighting For Insourced Cleaning



FROM THE EDITOR'S DESK June 2018
Trade Show Shows Future Of Cleaning Industry




MATTING THAT HELPS PROMOTE SAFETY June 2018
Promote Safety And Aesthetics Through Matting


MATTING THAT HELPS PROMOTE SAFETY June 2018
Benefits Of Incorporating Mats Into Floor Care Programs


MATTING THAT HELPS PROMOTE SAFETY June 2018
Choosing Mats Based On Floor Type And Seasonality


MATTING THAT HELPS PROMOTE SAFETY June 2018
Floor Mats: The Most Overlooked Areas Within Facilities





INDUSTRY TESTIMONIALS: GIVING GRATITUDE May 2018
A Magazine That Aids Company Branding














JAN/SAN LEADER FOR 75 YEARS May 2018
Sanitary Maintenance Celebrates Publication Milestone







SURVIVING IN THE AGE OF AMAZON May 2018
E-Tailers Forcing Distributor Sales Reps To Evolve







IOT-EQUIPPED DISPENSERS HELP REDUCE COMPLAINTS April 2018
Data Generation Helps Track Towel, Soap Supply



SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT April 2018
Prevent Pests With Regular Inspections


HIRING THE RIGHT MANAGER April 2018
Identifying Desirable Leadership Qualities


PROGRESS IN GREEN CLEANING April 2018
Evolution Of Green Cleaning Initiatives


PROGRESS IN GREEN CLEANING April 2018
Future Of Cleaning Green


TRANSITION TO ELECTROSTATIC MACHINE PROVES SUCCESSFUL April 2018
Electrostatic Cleaning Helps Improve Business



ECO-FRIENDLY PRODUCT MITIGATES HIGH-TRAFFIC RESTROOM ODORS April 2018
Companies Team Up To Freshen Famed Railway Station




CLEANING FOR PUBLIC HEALTH April 2018
How To Properly Clean Restrooms And Mitigate Infections


CLEANING FOR PUBLIC HEALTH April 2018
Removing Soils From Public Restrooms


CLEANING FOR PUBLIC HEALTH April 2018
Cleaning Technology Fights Restroom Bacteria


THE STRATEGIC SELL April 2018
PIM Systems Help Distributors Stay Organized


FROM THE EDITOR'S DESK April 2018
CBE Will Bring BSCs And Facility Executives Together


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Benefits Of Cleaning Carpets Using Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Sustainable Advantages To Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Putting Carpet Cleaning Polymers To The Test


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Outline When To Encapsulate Or Extract Carpeting





BE MORE THAN A CLICK AND A BOX April 2018
Buying Groups Help Distributors Compete Against E-Tailers



VACANCY DUE TO IMMIGRATION April 2018
DACA Dilemma Could Cause Janitorial Staffing Issues


VACANCY DUE TO IMMIGRATION April 2018
Turnover Would Hamper Commercial Cleaning Services


VACANCY DUE TO IMMIGRATION April 2018
A Path To Work Eligibility


VACANCY DUE TO IMMIGRATION April 2018
Immigration Debate To Continue Through The Fall


EXPANDING YOUR BRANDING April 2018
Chemicals Offer Entry Into Private Labeling


EXPANDING YOUR BRANDING April 2018
Brand Strategy Involves Knowing When To Expand



FREETIME: THE LANTERN WHISPERER April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns


ZEROING IN ON ZERO WASTE April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE April 2018
The Future Of Zero Waste


FROM THE EDITOR: DESERVING WINNERS April 2018
Distributor Choice Awards A Blast To Oversee


ZEROING IN ON ZERO WASTE April 2018
Benefits Of Launching A Composting Program



IF YOU CAN’T BEAT ‘EM, REDIRECT ‘EM April 2018
Techniques To Steer Facility Initiatives In A More Sustainable Direction




















CASE STUDY: BATTERY MAINTENANCE REDUCES CUSTOMER COMPLAINTS March 2018
Good Floor Care Starts With The Right Battery







THE BENEFITS OF BRAND NAMES September 2018
Selling Commercial Versions Of Consumer Brands






ROBOTIC FLOOR MACHINE ALLOWS JANITORS TO CLEAN HANDS-FREE February 2018
Case Study: Robotic Floor Machine Allows For More Efficient Janitorial Work


UNPLUGGING FOR GREATER EFFICIENCY AND COST SAVINGS February 2018
Battery Upright Vacuums Lead To Improved Productivity











SUPPLY BETTER CUSTOMER RESPONSIVENESS February 2018
ERP Software Solutions Enhance Speed To Market





3/12/2018
3M Names New CEO


SUCCESS STARTS WITH LEAP OF FAITH February 2018
Steve Harvey Book Helps Business Leaders, BSCs "Jump" Toward Success


AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria




THE VOICE OF THE MODERN BUYER February 2018
Jan/San Customers Need Trusted Business Advisors


PREPARED FOR ANYTHING February 2018
Distributors Must Be Ready To Service Any New Floor




MEET BSCAI'S NEW LEADER FOR 2018 February 2018
A Conversation With BSCAI's New Leader For 2018









FROM THE EDITOR: THANK YOU TO A TRUE LEADER February 2018
Saying Thanks To A Retiring Face Of Jan/San




FOSTERING STRONG LEADERS February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Proper Maintenance Schedules That Protect Floors


DESIGNING STRATEGIES THAT PROTECT FLOORS February 2018
Choosing Chemicals Based On Varying Floor Types


FREETIME: ENJOYING A HALL-OF-FAME BOWLING CAREER February 2018
Bowling Bill Allen Supplies The Strikes, Sanitary Products






REACHING INTO THE RAFTERS February 2018
Vacuums That Tackle Previously Neglected Surfaces


REACHING INTO THE RAFTERS February 2018
Using Proper Vacuuming Equipment Promotes Health And Safety






STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace




PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Hurdles In Changing Handwashing Habits


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Joint Commission Pushes For Improved Hand Hygiene


PREVENTING HAND-HYGIENE FAILURES IN HEALTHCARE February 2018
Advantages Of Handwashing Monitoring Systems



BE PREPARED February 2018
Training For Emergency Preparedness


BE PREPARED February 2018
Communication During An Emergency





FREETIME: UNITING THE INDUSTRY FOR HOPE November 2017
GOJO Industries President Steve Schultz Helps Raise $14.8 Million for City of Hope



GREEN CLEAN STILL MATTERS November 2017
Facility Executives Still Care About Green Cleaning




PUTTING ODOR CONTROL IN ITS PLACE November 2017
Getting Strategic With Air Freshener Placement




ONE-STOP PRODUCT SHOP November 2017
Wholesalers Help Distributers Diversify







SELLING ROBOTS November 2017
Robot Floor Cleaners Enter The Jan/San Market




CLEANER FLOORS ARE SAFER FLOORS November 2017
The Cost Of Slips And Falls For Facilities


CLEANER FLOORS ARE SAFER FLOORS November 2017
Evaluating Floor Safety Programs


CLEANER FLOORS ARE SAFER FLOORS November 2017
Tips To Reducing Slips, Trips And Falls


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Push For Free Feminine Hygiene Products


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Schools Pilot Free Tampon Program


MENSTRUAL PRODUCTS GO MAINSTREAM November 2017
Facilities Benefit From Offering Feminine Products


THE SOUTHERN UTE INDIAN TRIBE EMBRACES ECO-FRIENDLY ODOR CONTROL November 2017
CASE STUDY: Control Odors While Protecting The Environment



EXPLAINING ON-SITE GENERATION November 2017
What Is On-site Generation Of Cleaning Products?


EXPLAINING ON-SITE GENERATION November 2017
Understanding Aqueous Ozone Cleaning Technology


EXPLAINING ON-SITE GENERATION November 2017
Disinfecting With On-Site Generation Technologies


THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE November 2017
Every Touchpoint Impacts The Customer Journey



TEAMING UP ON GREEN CLEANING November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING November 2017
Communicating Green Cleaning Initiatives


FROM THE EDITOR November 2017
Keeping Up With Industry Trends


GETTING THE RIGHT WORDS OUT November 2017
Communicating Green Cleaning Advantages


GREEN CLEANING TRENDS November 2017
Importance Of Green And Sustainable Initiatives


GREEN CLEANING TRENDS November 2017
Benefits Of Green And Sustainable Initiatives


GREEN CLEANING TRENDS November 2017
Survey Outlines Sustainable Cleaning Initiatives



SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Building Operations Supports Human Health And Wellness


SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Cleaning Standards That Focus On Wellness


SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Cleaning That Limits Toxic Exposure







HEALTH BENEFITS DRIVE GREEN CLEANING November 2017
Using Green Cleaning To Promote Occupant Health








KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT October 2017
Productivity Gains Of Floor Cleaning Equipment







CHANGING OFFICE LAYOUTS REQUIRE NEW TOWEL DISPENSERS October 2017
Densification Of Offices Creating Restroom Problems











THE STRATEGIC SELL: THE MAKEUP OF AN ELITE SALESPERSON October 2017
The Best Sales Reps Have These Traits






FIVE STEPS TO GOING GREEN October 2017
Shifting From Green Cleaning To Sustainability


FIVE STEPS TO GOING GREEN October 2017
Steps To Implementing Green Cleaning Programs


FIVE STEPS TO GOING GREEN October 2017
Introducing Green Products And Processes


FIVE STEPS TO GOING GREEN October 2017
How Vendors Help Support Sustainability


THE GREENING OF FLOOR PADS October 2017
Floor Pads Can Earn Green Seal’s GS-20 Certification






PROVIDING EXTRA PROTECTION AGAINST VIRUSES AND BACTERIA September 2017
Case Study: Electrostatic Sprayer Provides Complete Surface Disinfection


BE DETERMINED TO PERSEVERE September 2017
Book Club: Improve Your ‘Grit’ And Determination


EMBRACING PRODUCT EVOLUTION October 2017
Looking For Innovation In Cleaning Products


A FLOOR CARE MACHINE THAT HANDLES THE CHALLENGES OF RETAIL FACILITIES September 2017
Case Study: Retail Facilities Demand High Floor Care Standards



THE PROPER STEPS TO CLEANING A RESTROOM September 2017
Step-by-step Restroom Cleaning Procedures



GREEN CLEANING LAWS MAKE PROGRESS September 2017
Legislation Mandating Green Cleaning In Schools Is Successful






BSC FINDS GROWTH BY USING AQUEOUS OZONE TECHNOLOGY September 2017
Reasons For Switching To Engineered Water




DON’T DO WINDOWS? MAYBE IT’S TIME TO START September 2017
Diversifying Into Window Cleaning Services




GET TO KNOW UV TECHNOLOGY September 2017
Cleaning Industry Embraces Ultraviolet Disinfection



PREVENTING CART CONTAMINATION September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION September 2017
Customizing Custodial Carts


FROM THE EDITOR’S DESK September 2017
An Example Of Internet of Things Challenges


UPRIGHTS UNPLUGGED September 2017
Battery Upright Vacuums Boost Productivity





THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Promoting Green Cleaning In Schools


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Soliciting Green Cleaning Buy-In


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Stats That Support Sustainability


THE TOOLS YOU NEED TO MAKE CHANGE September 2017
Partners That Help Promote Green


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Types Of Bacteria Found In Restrooms


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Most Contaminated Restroom Surfaces


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Techniques To Fight Restroom Germs


IDENTIFY AND TACKLE RESTROOM GERMS September 2017
Teaching Restroom Disinfection Techniques


INTERPRETING IOT September 2017
Understanding IoT In The Cleaning Industry





THE TOP THREE FUNCTIONS OF ERP SOFTWARE September 2017
Integrate ERP Software With Other Platforms




ROBOTS ROAM THE HALLS September 2017
Benefits Of Robotic Floor Equipment


ROBOTS ROAM THE HALLS September 2017
Cleaning Merges With Technology


ROBOTS ROAM THE HALLS September 2017
Floor Equipment That Collects Data


ROBOTS ROAM THE HALLS September 2017
University Benefits From Robotic Equipment


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST September 2017
How New Programs Impact Cleaning


ARE SERVICES DRAINING YOUR REVENUE? September 2017
Are Value-added Services Worth Their Costs?



EFFECTIVE AND EFFICIENT TIME MANAGEMENT August 2017
Book Club: Time Management For Executives


SOFTWARE EASES GROWING PAINS August 2017
Janitorial Software Keeps Rising Costs In Check




HOW TO PREVENT RESTROOM COMPLAINTS August 2017
Top Five Restroom Problems


HOW TO PREVENT RESTROOM COMPLAINTS August 2017
Accurate Cleaning Frequencies Will Mitigate Complaints


HOW TO PREVENT RESTROOM COMPLAINTS August 2017
A Day Porter Will Reduce Restroom Troubles




GRAB A LARGER SLICE August 2017
Foodservice Disposables Market Primed For Growth




AN EXTRAORDINARY EXPERIENCE August 2017
Seminars Tout Green And Healthy Schools


THROUGH THICK AND THIN August 2017
SMI Facility Services Still Strong After 25 Years





AN EXTRAORDINARY EXPERIENCE August 2017
ISSA/INTERCLEAN 2017 Adds Plenty Of New Elements



ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM August 2017
Steps To Transitioning To Green Cleaning


ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM August 2017
Creating A Sustainability Plan


SCHOOL STARTS WITH CLEAN HANDS August 2017
Hand Washing Prevents Cold And Flu


SCHOOL STARTS WITH CLEAN HANDS August 2017
Positioning Soap And Sanitizer


SCHOOL STARTS WITH CLEAN HANDS August 2017
Tips To Encouraging Hand Washing


SEEING IS BELIEVING August 2017
Tips For Selling Engineered Water Systems




APPROACH CUSTOMERS FROM THE OUTSIDE IN August 2017
Perception Of Value More Important Than Customer Relationships




FROM THE EDITOR’S DESK August 2017
Two Great Conventions In Las Vegas


CAN-DO CANISTERS August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS August 2017
Caring For Canister Vacuums


BRINGING WORKOUT LESSONS TO WORK August 2017
Benefits Of Training Cleaning Professionals
Benefits peer training can have on a green cleaning program






FUTURE FORECAST August 2017
Cleaning Preserves Buildings For The Future
“The difference between a ruin and a building in use is the janitor.”

FROM THE EDITOR August 2017
Understanding Customer Buying Behavior


July 2017
BSCAI Offers Designation For Jan/san Distributors
The RBSP designation is recognized with great respect by building service contractors




CUSTOMERS ARE NOT OWNED. THEY ARE EARNED July 2017
The Strategic Sell: Don’t Take Customer Relationships For Granted
Relationships are earned, but they are not earned for a lifetime

TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

A SLIPPERY SUBJECT July 2017
The Differences In Ice Melt Products












CREATING THE IDEAL CUSTOMER July 2017
How Jan/san Distributors Can Groom Top-tier Customers






FROM THE EDITOR July 2017
Help Sanitary Maintenance With Jan/san Distributor Sales Survey
Sanitary Maintenance and ISSA need your help













A NEW WAY OF THINKING June 2017
Book Club: The Value of Right-Brain Thinking For BSCs
This is a great book to read and process with your teammates, as it challenges conventional thinking

June 2017
Jan-Pro Discovers Backpack Vacuum Efficiency
When used properly, a backpack vacuum cleans two to three times faster than an upright


THE EVOLUTION OF GREEN CHEMICALS June 2017
How Green Cleaning Chemicals Have Improved Through The Years




UPON CLOSER INSPECTION June 2017
Inspection Programs That Focus On Cleanliness


UPON CLOSER INSPECTION June 2017
Defining Cleaning Standards


UPON CLOSER INSPECTION June 2017
Protocol For Cleaning Facilities


FLOOR CARE JOINS THE DATA AGE June 2017
The Benefits Of IoT On Floor Equipment
How Internet of Things–enabled floor machines solve a major problem for one BSC



COMBATING THE COMMON COLD June 2017
Advice For Fighting infections


COMBATING THE COMMON COLD June 2017
Preventing The Spread Of Rhinovirus


COMBATING THE COMMON COLD June 2017
Hand Hygiene Rules For Controlling Infections


COMBATING THE COMMON COLD June 2017
Cleaning Tips For Cold And Flu Season






FROM THE EDITOR’S DESK June 2017
Schools Still Tough Market For Contract Cleaners
The education market has been BSCs’ largest target for growth, but there has been minimal market gain

SUSTAINABILITY BY ANOTHER NAME June 2017
Common Sense Practices That Drive Sustainable Initiatives


CLEARING THE AIR June 2017
Top Misconceptions Of Hand Dryers


CLEARING THE AIR June 2017
How To Choose Hand Dryers





LAUNDRY BUSINESS GROWS THANKS TO REMOTE ACCESS TO DATA May 2017
Case Study: Laundry Business Turns To Chemical Dispensing System


EFFECTIVE DISINFECTION TECHNIQUES May 2017
Products That Effectively Target Pathogens


DECODING THE BATTERY MARKET May 2017
What To Know About Sealed Lead Acid Batteries




A MATCH MADE IN JAN/SAN May 2017
Freetime: Children Of Jan/san Industry Leaders Stahurski And Senour Tie The Knot
Marty Senour and Sarah Stahurski met in September 2011 at an industry open house

THE BIG PROBLEM WITH LITTLE FIBERS May 2017
Is Microfiber Contributing To Sustainable Hazards?


ADJUSTING TO JAN/SAN’S FUTURE May 2017
Buying Groups Assist Distributors In Changing Market






ARE YOU READY FOR A PRIVATE BRAND? May 2017
Can Your Business Handle A Private Brand?




BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
The Benefits Of Composting


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Launching A Composting Program


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST May 2017
Hosting A Trash Sort


HEALTHCARE’S BIGGEST ODOR OFFENDERS May 2017
Controlling Healthcare Odors


HEALTHCARE’S BIGGEST ODOR OFFENDERS May 2017
Healthcare Odor Hot Spots


HEALTHCARE’S BIGGEST ODOR OFFENDERS May 2017
Cleaning Combats Odors


THE BEST 40 PRODUCTS AS SELECTED BY SM READERS May 2017
Jan/san Suppliers Pick Top Products For Distributor Choice Awards
Sanitary Maintenance is proud to present the winners of its fourth annual Distributor Choice Award


PRIOR TO PURCHASING May 2017
Biggest Mistakes With Floor Pads And Brushes


PRIOR TO PURCHASING May 2017
What Differentiates Floor Pads And Brushes



FROM THE EDITOR May 2017
Distributor Choice Awards Receives Nearly 350 Nominations
If there’s one thing people in the jan/san industry get excited about, it’s product awards

PUTTING DISINFECTION IN THE HOT SEAT May 2017
Ensuring The Efficacy Of Disinfectants


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Selecting And Using Disinfectants


PUTTING DISINFECTION IN THE HOT SEAT May 2017
Creating An Infection Control Risk Assessment


CLEANING FOR COMFORT May 2017
Overcoming Common IAQ Complaints



CREATING A SUPERIOR SERVICE CULTURE April 2017
Book Club: How BSCs Can Develop A Customer Service Culture
AffinEco's Paul Senecal reviews '212 Degree Service'

THE DEMAND FOR DISINFECTING May 2017
High Demand For Disinfectants



UTILIZING ATTENDANCE SOFTWARE TO AVOID OVERTIME April 2017
Case Study: Employee Time Tracking Software Helps BSC Service Baseball Park
BSC manages 50 employees at the Braves stadium with use of attendance software



BSCS GO DIGITAL IN BERLIN April 2017
WFBSC Congress To Coincide With CMS Berlin







TEN TIPS FOR REDUCING INSURANCE COSTS April 2017
Ten Ways To Reduce Insurance Costs For Businesses





April 2017
Defining Cleaning Chemicals
Ensuring that the correct products are used throughout the department

SOAPS REQUIRED TO CHANGE INGREDIENTS April 2017
Deadline Looms For Triclosan Ban In Soaps



PRACTICE MAKES PERFECT April 2017
Touting Training
Staff training is critical to a successful green cleaning program




April 2017
CASE STUDY: Living In Luxury Off-Campus
Selecting flooring types that are both fashionable and functional

ARE VELCRO MOPS FINISHED? April 2017
How To Keep Velcro Mops Free From Debris, Bacteria




THE VALUE OF AN ORGANIZED JANITOR CART April 2017
Must-Have Tools, Products For Janitorial Carts
A well-stocked, properly set-up cart can increase productivity and reduce complaints




THE SCIENCE OF GREEN CLEANING April 2017
Perfecting Cleaning For Health


THE SCIENCE OF GREEN CLEANING April 2017
Improving Cleaning Process And Procedures


THE SCIENCE OF GREEN CLEANING April 2017
Growing A Green Cleaning Program




TOUCHLESS RESTROOM MACHINES BRING GROWTH April 2017
BSCs Discover Benefits Of A Restroom Cleaning Machine


PRESERVING LAUNDRY STANDARDS April 2017
Proper Laundering Aids In Infection Prevention
The role that laundry facilities play in proper infection prevention strategies


April 2017
Sharing IoT Data



FROM THE EDITOR April 2017
Changing Trends For Contract Cleaning Customers
These trends will likely cause a number of changes for end users in the next few years

BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Technology That Streamlines Restroom Cleaning Programs


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Using IoT To Solve Restroom Problems


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Managing Restroom Data Improves Efficiencies


BEING SMART ABOUT CLEANING EFFICIENCIES April 2017
Defining IoT And What It Means For Departments



THE DOS AND DON’TS OF CARPET CARE April 2017
Biggest Carpet Care Mistakes


THE DOS AND DON’TS OF CARPET CARE April 2017
Proper Steps To Clean Carpets


THE DOS AND DON’TS OF CARPET CARE April 2017
Using Matting To Prolong Carpet Life


EDUCATE AND ENGAGE April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE April 2017
Identifying Emerging Cleaning Leaders



4/6/2017
SCA Splits Into Two Separate Companies
One company will be focused on forest products operations and the other on global hygiene, including the current businesses of Personal Care and Tissue.





3/30/2017
Winners Of The 2017 Distributor Choice Award Announced
Sanitary Maintenance recognizes best industry products


FROM THE EDITOR March 2017
Navigate The Global Cleaning Industry With SM’s Buyer’s Guide
Distributors need to be able to connect with suppliers both old and new

February 2017
Case Study: On-Site Generation At PPG Paints Arena
On-site generation helps the arena meet high-performance goals.

THE YEAR AHEAD FOR BSCAI February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association


FIVE KEYS TO GROWING A BUSINESS February 2017
Book Club: How To Scale Up Your Business
“Scaling Up: How a Few Companies Make It...and Why the Rest Don’t,” by Verne Harnish, is a 360-degree tutorial on how to grow a business

THE CHANGING LAW FOR CHANGING TABLES February 2017
New Baby Changing Table Law Presents Sales Opportunities
A new federal law requiring baby changing stations presents a sales opportunity


WHEN TO REPAIR OR REPLACE EQUIPMENT February 2017
Knowing The Right Time To Buy New Carpet Equipment
When is it better to repair a machine and when is it more cost-effective to simply replace it?


2/27/2017
Teens Create Train-Coach Cleaning System
Invention would help control trash and streamline collection processes.

THE DO’S AND DON’TS OF FLOOR CARE EDUCATION February 2017
Best Practices For Floor Care Training
Jan/san distributors can educate their customers on the do's and don'ts of floor care to achieve optimum results



REDUCING OCCUPANT TOWEL CONSUMPTION February 2017
Tricks To Cut Down On Paper Towel Consumption
Although BSCs are spending their own money on the paper products in a building, they often feel helpless when it comes to limiting how much product is used



FROM THE EDITOR’S DESK February 2017
Attracting Millennials To The Cleaning Industry
It’s no secret that the cleaning industry is aging, so building service contractors have no choice but to tap into Millennials

NOTHING STANDS IN THEIR WAY February 2017
Five Jan/san Distributor Sales Reps Who Broke Through In 2016
The five 2016 Sanitary Maintenance Sales Leaders are willing to do whatever it takes to help their customers






MICROMANAGING FLOOR CARE February 2017
ROI Of Small Floor Machines


A HAUNTING IN IOWA February 2017
Freetime: Mike Ossian, Ossian Inc., Produces Indie Horror Films Starring His Wife
Mike Ossian, Director of operations for Ossian, Inc., a Davenport, Iowa-based ice melt manufacturer, wants to make you scream


ACHIEVING MAXIMUM POTENTIAL February 2017
ISSA/INTERCLEAN 2016 Sees Strong Distributor, Exhibitor Turnout
The North America show lived up to its theme of “unleashing the industry’s untamed potential” during this one week when key leaders and decision makers in the commercial cleaning industry come together


WORTHY OF PRAISE November 2016
Cleaning Contractors Earn Praise From Their Own With CLEAN Awards
The BSCAI CLEAN Awards recognize outstanding achievements in the contract cleaning market


FIVE THOUSAND BIKES FOR CHRISTMAS November 2016
Freetime: Dave Wood, Nilfisk, Helps Launch Free Bikes For Kids
Some call Dave Wood the “bike whisperer”

COACHING THE ‘COACH’ November 2016
The Strategic Sell: Three Areas Of Focus For Sales Management Training
Coaching is the single most important activity that sales managers can do to increase sales

NOT YOUR MOTHER’S HYDROGEN PEROXIDE November 2016
Down And Dirty: Improved Hydrogen Peroxide Explained


KEYS TO SELLING YOUR BUSINESS November 2016
What To Consider Before Selling Your Small Business
Whether BSCs are planning to sell now, or years down the line, they must first take a good, hard look inside their own operations




HAI PREVENTION November 2016
How Jan/san Distributors Can Help Combat Healthcare-associated Infections
Distributors play a key role in reducing the 1.7 million HAIs occurring annually



SUPPLIER SIDEKICKS November 2016
Wholesalers Can Help Fend Off Online Sellers, Big Box Stores
Wholesalers can help distributors take on big-box stores and e-tailers with their diverse lines, warehouse space and fast delivery



FINDING THE GREENER LINING November 2016
Creating Sustainable Waste Management Programs
Facilities are beginning to explore sustainable alternatives to traditional trash liners

AVOIDING COMMON CARPET CLEANING MISTAKES November 2016
Top Carpet Cleaning Mistakes For BSCs
There are plenty of things that can go wrong when it comes to carpet cleaning


FROM THE EDITOR’S DESK November 2016
Are You Ready For Robot Cleaning?



SUSTAINABLE TRACTION November 2016
Roundtable: Green Cleaning Product Skepticism
Green products are expected, but sustainability initiatives are gaining momentum at the distributor level



FROM THE EDITOR November 2016
Will The Internet Of Things Leave Jan/San Distributors Behind?
Distributors are in a tough position with Internet of Things technology


MAT MANUFACTURERS WEIGH IN November 2016
Choosing The Right Backing For Matting
Answers to some of the biggest questions surrounding matting options


SETTING THE RECORD STRAIGHT October 2016
Maintenance Myths For Polished Concrete Floors




NOROVIRUS IS A THREAT TO SCHOOLS October 2016
How To Prevent A Norovirus Infection




TAKING THE VERTICAL APPROACH October 2016
The Strategic Sell: Understanding Vertical Markets In Jan/san


SLOW SALES? IT’S THE LEADER’S FAULT September 2016
Book Club: Sales Results Follow The Sales Manager


SOFTWARE HELPS BSC ACHIEVE SUSTAINABLE SUCCESS September 2016
Case Study: Growing BSCs Depend On Employee Management Software


THE ADVANTAGES OF LINEN-LIKE NAPKINS OVER LINEN October 2016
Linen-like Napkins Offer Cost Savings, Branding Opportunities




FROM THE EDITOR October 2016
Seeking Sales Leaders


CARTS CAN BE CUSTOMIZED TO MEET SPECIFIC NEEDS September 2016
Newest Janitorial Carts Offer Many Features




GIVING GYM FLOORS A SPORTING CHANCE September 2016
Gym Floor Protection Starts Outside The Gym


DO YOU CARRY THESE AWARD-WINNING PRODUCTS? September 2016
Top Commercial Cleaning Products Win Distributor Choice Awards


IT’S EASY TO ADD WINDOW CLEANING September 2016
Down And Dirty: Diversify Services With Professional Window Cleaning


ENGINEERED WATER BRINGS SIMPLICITY, COST SAVINGS September 2016
The Benefits Of Cleaning With Electrolyzed Water





WOMEN IN THE INDUSTRY September 2016
The Five Top Challenges Facing Female Entrepreneurs




TEACHING A CAT TO FETCH September 2016
The Strategic Sell: Focus Training On Motivated Workers


JOINING AMAZON? September 2016
Deciding Whether To Create An Amazon Web Store




ODOR SOLUTIONS IN A JAR September 2016
Odor-Absorbing Gel-bead Jars Gain Popularity






CONTROLLING CANNABIS September 2016
Controlling Odors From Marijuana Use
Hotels explore ways to combat odor control issues as pot tourism gains momentum





FROM THE EDITOR’S DESK September 2016
Your Jan/san Distributor Should Be A Resource


FLOOR CARE FOR ALL SEASONS September 2016
Mats Protect Floors Throughout The Year
Changing weather means continuous challenges. Programs that protect floors year-round

FLOOR CARE FOR ALL SEASONS September 2016
Protecting Floors From Snow, Ice And Sand


FLOOR CARE FOR ALL SEASONS September 2016
Cleaning Procedures That Protecting Floors


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Cleaning Tools With Productivity Gains




BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Purchasing, Storing Salt In Preparation For Winter
Tips to purchasing inventory, storage and application for winter management operations

BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Tips To Applying Ice Melt


BEST PRACTICES FOR SUSTAINABLE SALT USE September 2016
Documenting Ice Melt Applications






PLANNING AHEAD September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

TEACHING GREEN September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN September 2016
Healthy Schools: Getting Buy-In From Staff



SEND AND MONITOR CUSTOMER PROPOSALS ELECTRONICALLY August 2016
Proposal Software Opens Up Possibilities For BSCs




CEOS NEED A GREAT SECOND IN COMMAND August 2016
Book Club: Redefining Executive Job Descriptions


DESIGNING FOR INFECTION CONTROL September 2016
Healthcare Designs That Aid In Infection Prevention


DESIGNING FOR INFECTION CONTROL September 2016
Surfaces That Help An Infection Control Program


DESIGNING FOR INFECTION CONTROL September 2016
Considering Cleaning Processes When Designing Facilities


JANITORS NEED ERGONOMICS, NOT INJURIES August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools






THE MARSDEN METHOD August 2016
Marsden Holding Sees National Growth





PLENTY OF POTENTIAL AT ISSA/INTERCLEAN August 2016
ISSA/INTERCLEAN 2016 Heads To Chicago




HOW TO ATTRACT AND KEEP MILLENNIALS August 2016
The Strategic Sell: What To Expect When Hiring Millennials




CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Determining Soap Quantities For Proper Handwashing


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Promoting Proper Handwashing Techniques


THE HIDDEN COSTS BEHIND CONTROLLING SOAP USAGE August 2016
Cost To Controlling Soap Quantities
Downsizing soap dispenser shots might save stock, but it could compromise handwashing practices

BENEFITING FROM GREEN CLEANING August 2016
UW-Madison Finds Success Cleaning With Ozone
How making one small change has impacted the cleaning program at University of Wisconsin–Madison

DOWN AND DIRTY: SPEED UP RESTROOM CLEANING August 2016
Clean Faster In The Restroom


PRIORITIZE PEST CONTROL August 2016
Integrated Pest Management Tips That Work
Understanding frequent offenders and how to keep them out of facilities

PRIORITIZE PEST CONTROL August 2016
Common Pests And How They Get Into Facilities
What To Look Out For

PRIORITIZE PEST CONTROL August 2016
Pest Risks Based On Facility Type




MINDFUL OF MAINTENANCE August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines

MINDFUL OF MAINTENANCE August 2016
Routine Extractor Maintenance Protects Equipment


MINDFUL OF MAINTENANCE August 2016
Handling Big Problems With Carpet Equipment



EFFECTIVE INFECTION PREVENTION August 2016
Technology That Prevents Hospital Acquired Infections


CURTAIN CALL August 2016
Cleaning And Disinfecting Soft Surfaces




PLANNING FOR CHANGE August 2016
How IoT Is Changing The Cleaning Industry







ROUNDTABLE: THE TRUE BENEFITS OF MEMBERSHIP June 2016
A Closer Look At Buying Groups




NEW FLOOR PADS ADD TO THE PLETHORA OF OPTIONS June 2016
Choosing The Correct Floor Pad




TEN BATTERY MAINTENANCE TIPS June 2016
Extend Battery Life Of Machines






DOWN AND DIRTY: SCHOOL SECURITY IS OF UTMOST IMPORTANCE June 2016
Consider Employee Background Screening When Staffing Schools


SMART RESTROOMS IMPROVE CLEANING EFFICIENCY June 2016
Internet Of Things Devices In The Restroom





KNOWING THE DIFFERENCE June 2016
Choosing The Right Chemical For The Job


KNOWING THE DIFFERENCE June 2016
Training On Proper Chemical Use


ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES June 2016
Staff Retention In Today’s Labor Market




BACK FROM ISSA/INTERCLEAN AMSTERDAM June 2016
Robotic Cleaning Takes Center Stage At Industry’s Largest Trade Show





THERE’S A CART FOR THAT June 2016
Customizing A Cleaning Cart


THERE’S A CART FOR THAT June 2016
Maximizing Space On Custodial Carts


THERE’S A CART FOR THAT June 2016
Cleaning Carts That Are Attractive And Functional


THERE’S A CART FOR THAT June 2016
Transitioning To New Carts



LEADING A MOVEMENT June 2016
Implementing A Green Cleaning Program


LEADING A MOVEMENT June 2016
Promoting Healthy Cleaning Practices





START BY SELLING JUST A FEW PRIVATE LABEL PRODUCTS May 2016
Start By Selling Just A Few Private Label Products




IMPROVING PROFESSIONALISM AMONG SALES REPS May 2016
The Strategic Sell: What It Takes To Be A True Sales Professional


HOST YOUR OWN TRADE SHOW May 2016
Jan/san Distributors Can Benefit From Hosting Events







GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS May 2016
Promoting Student Health And Sustainable Cleaning


GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS May 2016
Measuring Green Cleaning Milestones


ENGAGING AND ENCOURAGING STAFF May 2016
Leadership Techniques That Encourage Cleaning Workers


ENGAGING AND ENCOURAGING STAFF May 2016
Encouraging And Motiving Staff


WATCH YOUR STEP May 2016
Identifying Slip, Trip And Fall Hazards



THE POWER OF PICKING May 2016
How Technology Is Changing Warehouse Picking






CLOSING THE DOOR ON ODORS May 2016
Controlling Restroom Odors From Inside The Stall


CLOSING THE DOOR ON ODORS May 2016
Tackling Odor Issues In Women’s Restrooms


CLOSING THE DOOR ON ODORS May 2016
Odor Control Techniques For Men’s Restrooms


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Benefits Of Disinfecting With UV Technology


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Augmenting Cleaning With Disinfecting Technology


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Training And Compliance Of Disinfection Equipment



COMMERCIAL VACUUMS WORTH THE HIGHER PRICE POINT April 2016
Comparing Consumer And Commercial Vacuums



FLOOR PAD DO’S AND DON’TS May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
Recommendations For Maintaining Gym Floors


FLOOR PAD DO’S AND DON’TS May 2016
Tips To Keeping Polished Concrete Looking Like New


FLOOR PAD DO’S AND DON’TS May 2016
The Future Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
Comparing Floor Pads And Brushes



HIRE BETTER SALES REPS IN SIX STEPS April 2016
Secrets To Recruiting, Interviewing, Hiring Salespeople


DOWNSIZING HAND SANITIZER DISPENSERS April 2016
Fill A Need With Small Hand Sanitizer Dispensers




FATIGUE IN THE WORKPLACE May 2016
The Signs Of An Exhausted Staff


FATIGUE IN THE WORKPLACE May 2016
Preventing Worker Fatigue


SMALL MACHINES, BIG ADVANTAGES April 2016
Micro Autoscrubbers Provide Alternative For Small Spaces




FROM THE EDITOR’S DESK April 2016
Meet The Contracting Profits Advisory Board


A HEATED DEBATE ON HAND DRYERS April 2016
Determining The Value Of Heat In Commercial Hand Dryers








CASE STUDY: HIGH-PERFORMANCE GREEN CLEANING WITH ENGINEERED WATER April 2016
PathoSans Delivers Engineered Water To Park City, Utah




DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Protecting Microfiber Through Proper Laundering


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY April 2016
Proven Results For Protecting Microfiber


BUILDING A GREEN TEAM April 2016
Tips For Managers Launching Green Cleaning Programs





ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms


GUIDELINES TO DRYING CARPETS April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets





BREAKING THE CLEANING STEREOTYPE April 2016
Improving Public Perception Of The Cleaning Industry







WORLD-CLASS FACILITY REQUIRES UPSCALE, HYGIENIC RESTROOM EXPERIENCE February 2016
The Key To Restroom Cleaning At The Louvre


DOWN AND DIRTY: THE ADVANTAGES OF PREPORTIONED CHEMICAL PACKETS February 2016
Taking A Closer Look At Preportioned Chemicals For Dilution Control




FIRST AID KITS HAVE NEW REQUIREMENTS February 2016
Know The New First Aid Kit Standards




HIRING ROBOTS TO CLEAN February 2016
Robotic Cleaners Give BSCs A Leg Up




QUIET PLEASE February 2016
Benefits Of Quiet Equipment





BREAKING BAD HABITS February 2016
Management Tips To Get Departments Out Of A Rut




SIGNS OF HEALTHY HANDS February 2016
The Cost Of Poor Hand Hygiene


SIGNS OF HEALTHY HANDS February 2016
Proper Hand Washing Techniques


SIGNS OF HEALTHY HANDS February 2016
Products That Improve Hand Washing Compliance


SIGNS OF HEALTHY HANDS February 2016
Help With Hand Washing


STRAPPING ON SAVINGS February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS February 2016
Properly Fitting A Backpack Vacuum









CLEANING COMPLAINTS YOU JUST CAN’T BELIEVE February 2016
Survey Reveals Top Cleaning Complaints


THE CLEANING INTERNET OF THINGS February 2016
Technology That Improves Efficiencies And Streamlines Processes


THE CLEANING INTERNET OF THINGS February 2016
Cleaning Industry Embraces Technology


THE CLEANING INTERNET OF THINGS February 2016
Advantages To Collecting Departmental Data


THE CLEANING INTERNET OF THINGS February 2016
Using Data To Improve Cleaning Efficiencies



EDUCATE CUSTOMERS ON THE RIGHT TOWEL AND TISSUE PRODUCTS November 2015
Show Expertise By Recommending Towel And Tissue Solutions




BOOK CLUB: PROVIDING WIDESPREAD, CONSISTENT SERVICE November 2015
Learn The Franchise Model From 'The E Myth Revisited'


THE LONG AND SHORT OF TOWELS AND TISSUES November 2015
Distributors Can Extend Savings With Longer Roll Towels And Tissues




WAGE LEGISLATION AND ITS IMPACT ON CONTRACT CLEANING November 2015
What Overtime, Minimum Wage Changes Mean For Contract Cleaners







ADVANCEMENTS IN GREEN PAPER November 2015
Trend Toward Recycling Paper Is Growing


ADVANCEMENTS IN GREEN PAPER November 2015
Alternative Paper Fibers And Facilities That Embrace Them


ADVANCEMENTS IN GREEN PAPER November 2015
Future Trends Of Recycled Paper Towels


REPLACING THE 10-MINUTE DWELL TIME November 2015
The New Standard In Dwell Times




DIGGING INTO FLOOR EQUIPMENT PURCHASING TRENDS November 2015
How To Choose Floor Care Equipment And Understanding Polished Concrete




CARPETS ARE ONLY THE BEGINNING November 2015
Vacuuming Hard Floors, Vertical Surfaces Works




BUILDING A STRONG NETWORK November 2015
Education Available Through ISSA


BUILDING A STRONG NETWORK November 2015
Networking Opportunities At IEHA


BUILDING A STRONG NETWORK November 2015
APPA Helps Managers Set Goals


BUILDING A STRONG NETWORK November 2015
AHE Provides Networking And Education Options


STUDYING GREEN November 2015
Five Challenges To Green Cleaning In Schools




THE STRATEGIC SELL: TRAINING IS A NECESSITY October 2015
Providing The Janitorial Industry With Professional Development Opportunities



WORKING WITH WATER November 2015
Fitting Engineered Water Into Cleaning Programs



WORKING WITH WATER November 2015
How Aqueous Ozone Technology Fits Into Cleaning


WORKING WITH WATER November 2015
What To Be Aware Of When Cleaning With Water


ARE YOU READY FOR A CRISIS? November 2015
How Facility Managers Can Plan For A Disaster


ARE YOU READY FOR A CRISIS? November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? November 2015
Developing An Emergency Evacuation Plan










SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Improve Restroom Cleaning Processes


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Tools That Simplify Restroom Cleaning


SIMPLIFYING RESTROOM CLEANING PROGRAMS October 2015
Barriers To Improving Restroom Cleaning


BOOK CLUB: BELIEVE IN LEADERSHIP September 2015
Dr. Albert Mohler Tells BSCs To Share Their Convictions



TIME IS MONEY October 2015
Refine Floor Programs With Less Stripping


TIME IS MONEY October 2015
Techniques To Protect Floor Finish


TIME IS MONEY October 2015
How To Extend Floor Stripping Programs


DOWN AND DIRTY: BUY DIRECT OR THROUGH DISTRIBUTION? September 2015
Deciding When BSCs Should Buy From Janitorial Supply Distributors


ODOR CONTROL PROGRAMS DEPEND ON THE RESTROOM September 2015
Odor Removal Is Not One-Solution-Fits-All





PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Preventing Hospital Acquired Infections And Readmissions Fines


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ October 2015
Products That Protect Against HAIs


QUAT BINDING IS A SERIOUS THREAT IN FOODSERVICE FACILITIES September 2015
Binding Reduces Quaternary Ammonium Chloride Effectiveness




CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ September 2015
Improving Indoor Air Quality With Backpack Vacuums







IDEAS FOR GREEN CLEANING October 2015
Using Aqueous Ozone To Clean For Health


IDEAS FOR GREEN CLEANING October 2015
Green Cleaning Supports University Goals


IDEAS FOR GREEN CLEANING October 2015
Involving Students To Help Grow Green Programs


IDEAS FOR GREEN CLEANING October 2015
Greening Pest Control Processes


TURNING WATER INTO A POWERFUL CLEANER September 2015
BSCs Give Electrolyzed Water Another Shot



IN THE MARKET FOR NEW FLOOR EQUIPMENT? September 2015
Floor Equipment Questions To Ask Before Purchasing


ISSA/INTERCLEAN RETURNS TO SIN CITY September 2015
Las Vegas Welcomes Building Service Contractors for ISSA/INTERCLEAN 2015



A BUDDING PROBLEM September 2015
Market Growing For Marijuana Odor Control



PURCHASING THAT WON’T BREAK THE BANK September 2015
Where To Shop For Floor And Carpet Equipment


PURCHASING THAT WON’T BREAK THE BANK September 2015
Benefits Between Buying Or Leasing Equipment


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Defend Against The Elements


MORE TO MATS THAN MEETS THE EYE September 2015
The Role Of Matting In Green Programs


ENGINEERED WATER RE-ENGINEERED September 2015
Cleaning Industry Embraces Activated Water





MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Are Necessary For Every Program


MORE TO MATS THAN MEETS THE EYE September 2015
Recommendations For Cleaning And Maintaining Mats


MORE TO MATS THAN MEETS THE EYE September 2015
Mats That Prevent Slips And Falls


CASE STUDY: COUNTER MOUNT SOAP DISPENSER SAVES TIME AND MONEY August 2015
Counter-Mounted Soap Dispenser Is Easier For Customers, Workers


BOOK CLUB: DITCH THE SWOT ANALYSIS August 2015
Deconstructing Janitorial Business Strategies


ISSA/INTERCLEAN RETURNS TO SIN CITY September 2015
What Facility Managers Can Expect At ISSA/INTERCLEAN 2015






HOW DO YOUR CLEANING FREQUENCIES STACK UP? August 2015
What Facility Executives Expect From Cleaning Contractors - Member Content



RESTROOM CLEANING MACHINES CAN IMPROVE EFFICIENCY August 2015
Reduce Cleaning Times, Improve Worker Conditions With Restroom Machines




DILUTION CONTROL ON THE GO August 2015
Portable Chemical Proportioners Are Gaining Popularity














LOW-MOISTURE CLEANING REDUCES THE NEED FOR HOT-WATER EXTRACTION August 2015
Contract Cleaners Find Low-Moisture Methods Effective For Interim Carpet Care, Maintenance




THE STRATEGIC SELL: DATA DRIVES SMART SALES August 2015
Jan/san Distributors Should Rely On Sales Analytics, Not Instincts


DON'T LEAVE CUSTOMERS OUT IN THE COLD August 2015
Tips For Avoiding An Ice Melt Shortage




ISSA/INTERCLEAN RETURNS TO SIN CITY August 2015
Cleaning Industry Members Hit The Strip For ISSA/INTERCLEAN 2015




CLOSING THE DOOR ON CARPET ODORS August 2015
Identifying The Cause of Carpet Odors


CLOSING THE DOOR ON CARPET ODORS August 2015
Techniques For Removing Odors From Carpets


CLOSING THE DOOR ON CARPET ODORS August 2015
Stop Carpet Odors Before They Start


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Factors To Consider Before Purchasing Cleaning Carts


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Special Features Of Custodial Carts Increase Efficiencies


CLEANING CARTS COME WITH A SEA OF OPTIONS August 2015
Proper Use of Cleaning Carts


CRIME SCENE CLEANUP CAN BE COMPLEX, BUT PROFITABLE June 2015
How BSCs Can Add Crime Scene Cleaning Services




BOOK CLUB: DON'T UNDERESTIMATE THE UNDERDOG June 2015
How The Story Of David And Goliath Applies To BSCs



A LITTLE EXTRA UPKEEP EXTENDS THE LIFE OF EQUIPMENT June 2015
Carpet, Floor Care Equipment Maintenance Saves Time, Money






STOPPING SCHOOL OUTBREAKS June 2015
How School Cleaning Affects Attendance



LEAD DON'T FOLLOW June 2015
How To Make Your Business Stand Out



BUYING GROUPS ROUNDTABLE June 2015
Advantages Of Group Purchasing




BUYING GROUP LEADERS SPEAK UP June 2015
Bringing National Accounts To Buying Groups






DOWN AND DIRTY: CLEANING DIRTY GROUT AND AVOIDING FUTURE PROBLEMS June 2015
Use Hydrogen Peroxide As A Cleaner For Dirty Grout


PANDEMIC PREPAREDNESS June 2015
BSCs Must Now Have Plans For Pandemic Diseases





THE DIRT ON SOAP June 2015
Tips For Improving Handwashing





DISTRIBUTOR CHOICE AWARDS TOP 40 June 2015
Jan/San Distributors Vote On The Cleaning Industry's Best Products


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
What Is Quat Binding And Why It Must Be Prevented


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
Tips To Preventing Quat Absorption


WHEN CHEMICALS ARE NO LONGER EFFECTIVE June 2015
The Dangers Of Quat Binding In Foodservice


THE TRUTH ABOUT POLISHED CONCRETE June 2015
Polished Concrete Maintenance Is Still Necessary




THE STRATEGIC SELL: TRUST IS WORTH MORE THAN LIKABILITY May 2015
Build Trust Through Company Transparency


PROFITING FROM CHEMICAL PROPORTIONERS May 2015
Chemical Proportioners Give Distributors Edge Over Online Sellers





A BRAND UNLIKE ANY OTHER May 2015
Avoid Competing On Price By Offering Private Brands





INSIDE THE MINDS OF MANAGERS - OVERVIEW June 2015
9th Annual Facility Cleaning Decisions Reader Survey








BOOK CLUB: CREATING A CULTURE OF ACCOUNTABILITY April 2015
Hold Employees Accountable With 'The Oz Principle'


THE KEY TO DEVELOPING MANAGERS May 2015
Identify And Develop Prospective Supervisors


THE KEY TO DEVELOPING MANAGERS May 2015
Demonstrating Strong Leadership


DOWN AND DIRTY: PROVING A STRIPPED FLOOR HAS BEEN RINSED ENOUGH TO APPLY SEALER April 2015
Perform A pH Test After Stripping Floors And Rinsing


2015 REPORT ON THE BUILDING SERVICE CONTRACTOR MARKET April 2015
Survey: Cleaning Industry Purchasing And Growth Benchmarks - Member Content






REDUCING INFECTION HAZARDS May 2015
Tips For Proper Disposal Of Infectious Waste


REDUCING INFECTION HAZARDS May 2015
Containing Hazardous Waste: Finding A Strong Hold


REDUCING INFECTION HAZARDS May 2015
Protect Workers From Medical Waste


REDUCING INFECTION HAZARDS May 2015
What Is Considered Medical Waste


TIPS FOR CLEANING RESTROOMS DURING THE DAY April 2015
Day Cleaning Restrooms Requires Different Processes, Equipment, Schedules




AVOIDING A FRUIT COCKTAIL OF SMELLS May 2015
What Fragrances Are Trending In Odor Control


AVOIDING A FRUIT COCKTAIL OF SMELLS May 2015
Odor Control Scents: Choosing The Best Options


AVOIDING A FRUIT COCKTAIL OF SMELLS May 2015
Streamlining Odor Control Fragrances Throughout The Facility


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Benefits Of Choosing The Right Floor Pads


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Proper Maintenance Of Floor Pads


MAKING THE ROUNDS WITH FLOOR PADS May 2015
Exploring New Floor Equipment Options









TAPPING INTO A NEW CUSTOMER BASE April 2015
New Distribution Software Opens Up B2C Jan/San Market



HOW DOES YOUR SALARY COMPARE? May 2015
A Benchmark For Custodial Manager Salaries


HOW DOES YOUR SALARY COMPARE? May 2015
Why People Become Custodial Executives


BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting






GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE May 2015
Prepare For The Next Round Of GHS Requirements


MANUFACTURER ROUNDTABLE: DILUTION CONTROL April 2015
GHS Labeling For Preportioned Packets












April 2015
Super Bowl Setup



SENDING THE RIGHT MESSAGE April 2015
Customizing Restroom Dispensers Sends A Message


SENDING THE RIGHT MESSAGE April 2015
Branding Restrooms Supports Facility Goals


SENDING THE RIGHT MESSAGE April 2015
The Future Of Restroom Customization


PROTECTING THE MICROFIBER INVESTMENT April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT April 2015
How To Properly Dry Microfiber


ADJUSTING TO NEW SURROUNDINGS April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS April 2015
Benefits Of Using Orbital Equipment On Carpets


MULTIPURPOSE MACHINES April 2015
Identifying Alternate Carpet Extractor Functions





TWO GHS DEADLINES LOOM FOR DISTRIBUTORS April 2015
Jan/San Industry Prepares For Globally Harmonized System



SHIELDING FACILITIES FROM INFECTION April 2015
Infection Prevention That Fights Pandemics


SHIELDING FACILITIES FROM INFECTION April 2015
Training Staff On Proper Infection Prevention


SHIELDING FACILITIES FROM INFECTION April 2015
Understanding Transmission Of Germs


SHIELDING FACILITIES FROM INFECTION April 2015
Protecting Staff From Germ Exposure


DEVELOPING AN A+ HAND HYGIENE PROGRAM April 2015
Techniques To Improve Hand Washing In Schools


DEVELOPING AN A+ HAND HYGIENE PROGRAM April 2015
Steps To Boost Hand Hygiene


BOOK CLUB: SUCCESS LIES WITHIN February 2015
Steve Harvey Tells BSCs To Harness Fear To Attain Success


DOWN AND DIRTY: ESSENTIAL VACUUM ATTACHMENTS February 2015
The Right Vacuum Attachments Reduce Labor, Clean Safely


WINDOW BLINDS CLEANING CAN SEPARATE BSCS FROM THE COMPETITION February 2015
Demand Is High For Window Treatment Cleaning







INDUSTRIAL SOAPS SHOULD BE HARDWORKING, BUT GENTLE ON HANDS February 2015
The Right Industrial Soap Can Keep Employees Happy






February 2015
The Cost Of Turnover






ISSA/INTERCLEAN SHINES BRIGHT February 2015
Thousands Visit Orlando For ISSA/INTERCLEAN 2014







STRIP FLOORS IN LESS TIME AND WITH LESS LABOR February 2015
Orbital Machines Are Changing Floor Cleaning










MAJOR CHANGE COMING TO FEDERAL MARKET February 2015
Federal Strategic Sourcing Initiative Targets Government Contractors






SHINING LIGHT ON HAI PREVENTION February 2015
Technology That Defends Against Hospital-Acquired Infections


SHINING LIGHT ON HAI PREVENTION February 2015
Cost Of UV Disinfection Techology


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Using Ride-On Vacuums To Improve Productivity


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment That Results In Big Savings


CLEAN UP PRODUCTIVITY PROBLEMS February 2015
Carpet Equipment Accessories That Make Sense


CLASS A FACILITIES DEMAND FIRST-RATE RESTROOMS February 2015
Luxury Paper Towels Provide Upscale Atmosphere, Reduce Waste




THE STRATEGIC SELL: STRATEGIZE YOUR SALES TACTICS February 2015
Every Set Of Jan/San Sales Goals Needs A Marketing Plan


CLEARING THE AIR ON HAND DRYERS February 2015
Benefits Of Quicker Dry Times And Heated Hand Drying


CLEARING THE AIR ON HAND DRYERS February 2015
Calculating Energy Consumption With Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Maintenance Tips For Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Tips To Control Splash And Drips In Restrooms


CLEARING THE AIR ON HAND DRYERS February 2015
Standard Versus Blade Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
How Hand Dryers Contribute To Restroom Hygiene


CLEARING THE AIR ON HAND DRYERS February 2015
How To Identify Proper Placement Of Hand Dryers


CLEARING THE AIR ON HAND DRYERS February 2015
Are Your Hand Dryers ADA Compliant?


MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders


STEAM ALLOWS FOR CHEMICAL-FREE CLEANING November 2014
Understanding The Power Of Steam Cleaning




CLEAN LARGE AREAS FASTER WITH STAND-ON MACHINES November 2014
Stand-on Equipment And Airport Cleaning Make Good Match




ANTIBACTERIAL SOAPS UNDER ATTACK November 2014
Triclosan Soap Manufacturers Must Prove Health Benefits





A SPOTTY SITUATION November 2014
Tips For How To Remove Urine Stains And Odors





CLASS A FACILITIES DEMAND UPSCALE TOWELS AND DISPENSERS November 2014
High-end Consumables Make A Restroom Stand Out













PEST PREVENTION TIPS November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS November 2014
Why Pest Management Matters


PEST PREVENTION TIPS November 2014
Pest-Proofing Tips From Professionals


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS November 2014
Benefits to Using Backpack Vacuums


FIVE ESSENTIAL JOB INTERVIEW QUESTIONS November 2014
It's Time To Rethink The Behavioral Interviewing Process


DOWN AND DIRTY: SUPERVISING TWO TYPES OF JANITORS November 2014
Turn Bad Employees Into Reliable Team Members


THE STRATEGIC SELL: BEWARE OF BACKORDERS November 2014
Backorders Lead To Employee Disengagement


FIGHTING INFECTIONS REQUIRES PLANNING November 2014
Developing An Infection Prevention Program


MANUFACTURER ROUNDTABLE: CLEANERS AND DISINFECTANTS November 2014
Get To Know the OSHA Globally Harmonized System





THE DIRT ON CLEANING CLOTHS November 2014
Microfiber Cloths Excel Over Cotton


THE DIRT ON CLEANING CLOTHS November 2014
Proper Use Of Cleaning Cloths Prevent Cross-Contamination


THE DIRT ON CLEANING CLOTHS November 2014
Do’s And Don’ts Of Laundering


THE DIRT ON CLEANING CLOTHS November 2014
Role Of Wet Wipes In Commercial Cleaning




FANS OF GREEN November 2014
Learn To Sell Green Products In Sports




DON'T GET TRIPPED UP November 2014
Develop A Slip-And-Fall Safety Strategy


DON'T GET TRIPPED UP November 2014
Causes And Prevention Of Slips And Falls


DON'T GET TRIPPED UP November 2014
OSHA Regulations On Floor Safety


ICE MELT BEST PRACTICES November 2014
Effectiveness of Ice Melt


ICE MELT BEST PRACTICES November 2014
Tips To Using Blended Salt Products For Ice Melt


ICE MELT BEST PRACTICES November 2014
Environmental Impact Of Ice Melt Products


SALES REP COMPENSATION SURVEY October 2014
Average Jan/San Sales Rep Compensation


SUSTAINABLE SUDS October 2014
LEED v4 Requires Green Laundry Programs






ENZYMES AND BACTERIA ADD A POWERFUL PUNCH TO CLEANERS October 2014
Bio-enzymatic Cleaners Help With Odor Control










DISPOSABLE MICROFIBER IS GREAT IN INDUSTRIAL FACILITIES October 2014
Microfiber Mops Make For Healthy, Happy Employees






COMBINING CARPET CARE AND EFFICIENCIES October 2014
Carpet Equipment That Streamlines Frequencies


COMBINING CARPET CARE AND EFFICIENCIES October 2014
Simplifies Cleaning Processes Using Carpet Equipment


BRIGHT IDEAS October 2014
Save Energy to Save Money





SCENTS AND SENSIBILITY October 2014
Bad Smells Leave Bad Impressions





FOCUSING ON CUSTOMER SATISFACTION October 2014
How Customer Service Plays Into Custodial Operations


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Benefits Of Ride-on Scrubbers Extend Beyond Cleaning


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Chemical-Free Scrubber Cleans Outdoor Space


EQUIPMENT THAT MIRRORS THE COMPANY MISSION October 2014
Using Floor Equipment Drives Productivity


10 COMMONLY RECOGNIZED DISCIPLINARY OFFENSES October 2014
Common Workplace Violations



SIMPLIFYING REBATES October 2014
Use Distribution Software To Track Rebates








TREAT HIRING AS YOUR BIGGEST PURCHASING DECISION October 2014
Hiring Decisions Are The Same As Purchasing Decisions


GET MORE FROM YOUR CUSTODIAL MANAGEMENT SOFTWARE October 2014
Use Janitorial Software To Monitor Equipment And Record Personnel Issues




HEALTHCARE HAND WASHING ON THE RISE October 2014
Improving Hand Washing Compliance


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Washing Programs Can Reduce Hospital Infections


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Washing Posters Reinforce Compliance


HEALTHCARE HAND WASHING ON THE RISE October 2014
Hand Hygiene Goes High Tech


THE BEST GAME PLAN FOR GYM FLOORS September 2014
Gym Floor Mats Are First Line Of Defense





FINDING BEAUTY IN A RESTROOM STAPLE September 2014
Freetime: Richard Weiss, Owner of Weiss Bros., Collects Antique Toilet Paper


BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 October 2014
Continuing Education Offerings At ISSA/INTERCLEAN


BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 October 2014
Learn Best Practices By Networking With Custodial Executives


BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 October 2014
Benefits Of Attending ISSA/INTERCLEAN


BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 October 2014
Boost Your Career At The Annual IEHA Conference


AVOIDING DIRTY MOP WATER September 2014
Buckets That Prevent Dirty Mop Water





STANDING UP FOR DETROIT September 2014
Hercules And Hercules Refuses To Give Up On Detroit








THREE REASONS TO USE A WHOLESALER September 2014
Cash Management Solutions From Cleaning Redistributors





HOW TECH-SAVVY IS YOUR SALES TEAM? September 2014
If Leadership Embraces Sales Technology, Reps Will Follow


GETTING EVEN GREENER September 2014
Recycled Paper Towels Are The Mainstream







ISSA/INTERCLEAN 2014 TO BE BIGGER THAN EVER September 2014
ISSA Orlando Boasts Four Keynotes And Four Days Of Education



TAKE THE STAIRS TO SUCCESS August 2014
Take The Stairs By Rory Vaden Is A Worthwhile Read


STUDYING THE SCHOOL MARKET August 2014
BSCs Want To Provide School Cleaning Services





BETTER CLEANING IN LESS TIME WITH RESTROOM MACHINES August 2014
Restroom Cleaning Without Mops And Rags





GETTING INSIDE YOUR CUSTOMER'S HEAD August 2014
From Facility Manager To Building Service Contractor









PREVENTING THE OFFICE OUTBREAK August 2014
Cleaning Can Reduce Absenteeism In The Workplace











ORBITAL FLOOR MACHINES CAN BE USED FOR INTERIM CARPET CLEANING August 2014
Interim Carpet Cleaning With Orbital Equipment





ORBITAL FLOOR EQUIPMENT GAINING POPULARITY August 2014
Orbital Floor Machines Clean At High Speeds




IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS August 2014
Proper Maintenance Of Backpack Vacuums




E-STRATEGIES THAT CLICK August 2014
Encouraging Jan/San e-Commerce









DEVELOP THE WEAK AND USE THE STRONG August 2014
Assess And Streamline Your Department


DEVELOP THE WEAK AND USE THE STRONG August 2014
Identify And Overcome Staffing And Purchasing Challenges





RECRUIT THE BEST (FORGET THE REST) August 2014
Improve Recruitment In Three Steps


RECOGNIZING THE GREATNESS AROUND US August 2014
Promoting Managers Of Distinction





ADDRESSING COMMON FLOOR CARE MYTHS August 2014
Clearing Up Floor Cleaning Myths






MFG ROUNDTABLE: GREEN ROOTED DEEP, IMPORTANCE WILL ONLY GROW August 2014
How Popular Is Green Cleaning?






GETTING TO THE ANSWERS August 2014
Hiring Tips That Result In Quality Recruiting
Tapping into 180 years of industry experience for insight on employee issues impacting custodial executives

GETTING TO THE ANSWERS August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS August 2014
Succession Planning For The Future Of The Department



SAVE MARGINS WITH SMARTER PRICES August 2014
Value-Add Services Or Low Prices: What Kind Of A Distributor Are You?




FORECASTING AFTER AN EXTREME WINTER August 2014
Distributors Kept Up With Ice Melt Demand Despite Polar Vortex




STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Daily Tasks Required For Restroom Cleaning
Identify a simplified approach to workloading restrooms for daily cleaning

STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Tips To Developing Restroom Cleaning Times


STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? August 2014
Improve Restroom Cleaning Productivity



PUSHING CLEANING CARTS FORWARD August 2014
Benefits Of Customizing Cleaning Carts



PUSHING CLEANING CARTS FORWARD August 2014
Trends Toward Security And Construction Of Cleaning Carts






CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
How Waterless Urinals Work


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way




IS CLEANING A 'MISERABLE' JOB? June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens




HEALTHCARE CLEANING June 2014
BSCs Fill In Medical Cleaning Staff Gaps



HEALTHCARE CLEANING June 2014
Infection Control Training Is Key To Success


BUYING GROUPS June 2014
Spring Conference Season A Success


TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


TEACHING GERM WARFARE June 2014
Explanation Of The Five Levels Of Clean
Surfaces custodians should focus on in an effort to reduce the spread of infection

TEACHING GERM WARFARE June 2014
Chemicals And Equipment That Fight Infections
Surfaces custodians should focus on in an effort to reduce the spread of infection

PREVENTATIVE MAINTENANCE June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

THE SMELL OF SUCCESS June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS June 2014
Common Scents And How To Fight Odors


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts



FLOOR EQUIPMENT PURCHASING April 2014
Buying Floor Machines From Distributors Vs. Direct


FLOOR EQUIPMENT PURCHASING April 2014
Should BSCs Rent or Lease Floor Care Machines?


A LEADER PERSPECTIVE June 2014
Employee Engagement – What is it, really?


WHEN THE GOING GETS TOUGH June 2014
Workloading And Productivity From Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes


WHEN THE GOING GETS TOUGH June 2014
Custodial Workloading Does More With Less




2014 READER SURVEY June 2014
Survey: Staffing Challenges - Member Content




WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers







BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE May 2014
Choosing Mobile Optimization Methods




CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS April 2014
Matching Hand Soap To The Industry Setting


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


BOOK CLUB: BUILD BETTER RELATIONSHIPS April 2014
Recommended Reading: People Tools




MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE April 2014
Staying On Top Of Employment Laws







PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Sales Reps Take Jan/San Manufacturer Apps To The Field


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Discover B2B Mobile Apps' Many Uses For The Cleaning Industry


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Product Demos Are Painless With Mobile Sales Apps


SALES TOOLS IN THE PALM OF YOUR HAND April 2014
Mobile App Training for Salespeople


PROTECTING PASSENGERS April 2014
Preventing Infection In Transportation Centers



PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs




DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


BELIEVING IN HIS POLITICAL ‘EDGE’ April 2014
Freetime: David Edge, image supply inc.


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
End Users Demand Dilution Control


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemicals To-go: Using Preportioned Packets


COVER STORY: ROOKIE SUCCESS April 2014
Meet Coastal Chemical & Paper's Young Owner


COVER STORY: ROOKIE SUCCESS April 2014
From Field Dreams To Jan/San Supply


COVER STORY: ROOKIE SUCCESS April 2014
Coastal Chemical Outgrows Garage


COVER STORY: ROOKIE SUCCESS April 2014
Turning Employees Into Family


COVER STORY: ROOKIE SUCCESS April 2014
Capturing The Break Room Business


COVER STORY: ROOKIE SUCCESS April 2014
Making Coastal Chemical A Homerun


FOUR HIRING MISTAKES TO AVOID April 2014
Four Job Interview Mistakes Employers Commonly Make


LABOR AND THE LAW April 2014
Employer Obligations For Health Laws


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Sorting Out Laundry Challenges


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Best Practices For Laundry Efficiencies


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES April 2014
Perfecting Laundry Strategies


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


NEVER FORGET TO RESTOCK RESTROOM DISPENSERS AGAIN April 2014
Restroom Dispenser Restocking Tips



VACUUMS: FINDING A PERFECT MATCH April 2014
Backpack Vacuums That Improve Productivity


VACUUMS: FINDING A PERFECT MATCH April 2014
Upright Vacuums Boost Indoor Air Quality


VACUUMS: FINDING A PERFECT MATCH April 2014
Choosing Between Battery Or Corded Vacuums




CALL HIM 'MR. FRANCO' April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' April 2014
Prioritizing Employee Training Programs



CALL HIM 'MR. FRANCO' April 2014
Cleanology: The Science Of Cleaning


NJSSA SUPPLY LINE 2014 SHOW GUIDE April 2014
Supply Line 2014 Schedule At A Glance






PROMOTING THE VALUE OF THE CUSTODIAL DEPARTMENT April 2014
Highlighting The Importance Of Cleaning


EIGHT SIDES TO THE STORY April 2014
Breaking Down The Benefits to Octagonal Floor Pads


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Discover The Benefits of Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Carpet Chemical Trends


RENT VS. OWNING April 2014
Why It's Important To Use Floor Mats


RENT VS. OWNING April 2014
Rewards Of Renting Floor Mats



PROTECTION FROM RESTROOM BACTERIA April 2014
How To Identify And Fight Restroom Germs


PROTECTION FROM RESTROOM BACTERIA April 2014
Using Proper Chemicals To Clean Restrooms


PROTECTION FROM RESTROOM BACTERIA April 2014
PPE That Protects Cleaning Workers


BOOK CLUB: ADVICE FROM UNEXPECTED PLACES February 2014
Recommended Reading: Lead For God's Sake


IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


DELEGATE WITHOUT DISCOURAGING April 2014
Delegating Sales Tasks As A Branch Manager


LEARN BIG IDEAS IN THE BIG APPLE February 2014
WFBSC 2014 Congress Comes To New York




UPCLOSE: RIDE ALONG February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT February 2014
Getting Drivers On Board With Customer Service Training


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


CLEANING UP THE CONFUSION February 2014
Understanding The Differences Between Cleaning Chemicals


CLEANING UP THE CONFUSION February 2014
When Is It Important To Sanitize


CLEANING UP THE CONFUSION February 2014
Disinfecting Fights Bacteria And Infections


CLEANING UP THE CONFUSION February 2014
Training On Proper Use Of Chemicals


WELCOMING POSITIVE IMPRESSIONS February 2014
Customizing Matting To Create Positive Impressions


WELCOMING POSITIVE IMPRESSIONS February 2014
Benefits Of Branding Floor Care Equipment


A SYSTEM FOR SUCCESS February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS February 2014
Mopping Systems Create Cleaning Efficiencies




SPREADING THE WEALTH February 2014
2013 Sales Leader: Paul Rebner, Waxie Sanitary Supply


THE TEAM PLAYER February 2014
2013 Sales Leader: Jim Sinn, Dalco







SUSTAINABLE COURSE February 2014
Breakdown Of ASU's Sustainable Advancements



RECOGNIZING AND THANKING MANAGERS OF DISTINCTION February 2014
Awarding Custodial Managers



EMPLOYEE RETENTION STARTS WITH THESE FIVE FIRSTS February 2014
Employee Retention Strategies Should Start On A Worker's First Day


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Avoid Cleaning Downtime With Regular Battery Maintenance


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT February 2014
Additional Battery Maintenance Tips




UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Study On Laundered Towels Finds E. Coli, Tetanus


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Cloth Vs. Disposable Towels


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS February 2014
Training Hospital Cleaners To Use Wet Wipes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Promoting Cleaning Efficiencies As Budgets Get Cut


PUTTING THE SQUEEZE ON BUDGETS February 2014
Boosting Cleaning Efficiencies: Where To Start


PUTTING THE SQUEEZE ON BUDGETS February 2014
A Team Cleaning Approach To Efficiency


PUTTING THE SQUEEZE ON BUDGETS February 2014
Cleaning Equipment That Streamlines Processes


PUTTING THE SQUEEZE ON BUDGETS February 2014
Creating A Quality Assurance Cleaning Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Benefits to Battery or Cordless Vacuums


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Motors And Their Impact On Vacuum Noise Levels


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Vacuum Care And Maintenance Tips


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Incorporating Various Types of Vacuums In Your Program


WHAT TO CONSIDER BEFORE PURCHASING February 2014
Choosing Vacuums Based On Size And Accessories




NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Nonprofit Gives Free Housecleanings To Cancer Patients


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning For A Reason Launches As Nationwide Nonprofit


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON November 2013
Cleaning Close To The Heart


DELIVERING THE GOODS November 2013
Freetime: Tom Drupp, Americhem Inc.


BOOK CLUB: BOUNDARIES FOR LEADERS November 2013
Learn To Be A Great Business Leader


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Developing A Winter Floor Care Program


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


FOLLOW THREE PRINCIPLES WHEN DISCIPLINING JANITORS November 2013
HR: A Disciplinary Program For Janitors


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION November 2013
Online Retailer Amazon Enters The Janitorial Supply Market


COVER STORY: GIANT COMPETITION November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION November 2013
SEO Is Changing With Hummingbird Speed


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


UNROLLING TOILET TISSUE SANITATION November 2013
Reducing Cross-Contamination Of Toilet Tissue


UNROLLING TOILET TISSUE SANITATION November 2013
Minimizing Microbes on Toilet Tissue Dispensers


UNROLLING TOILET TISSUE SANITATION November 2013
Touchless Toilet Tissue Improves Sanitation



IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Prevent Grout Cleaning Mistakes


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tips


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Removing Odor From Floor Grout


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING November 2013
Grout Cleaning Tools


SUSTAINABILITY: LEED V4 November 2013
LEED Gets A Makeover


SUSTAINABILITY: LEED V4 November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite



SUSTAINABILITY: LEED V4 November 2013
Additional LEED EBOM v4 Updates



MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Reap The Benefits of Ergonomic Vacuums


WITH THIS TEST, FLOOR STRIPPING WILL BE DONE RIGHT THE FIRST TIME November 2013
Stripping Floors Only Once Is A Huge Timesaver



CLEANING WITHOUT JANITORS November 2013
Restroom Cleaning Without Janitors





LEFT OUT IN THE COLD October 2013
Ice Melt's Place In A Green Cleaning Program


LEFT OUT IN THE COLD October 2013
Green Certified Ice Melt And It's Effectiveness



A HEALTHY CLEAN October 2013
Preventing HAIs With Disinfectants


A HEALTHY CLEAN October 2013
Proper Use Of Cleaners And Disinfectants



A HEALTHY CLEAN October 2013
Misconceptions Of Cleaners And Disinfectants


IN THE FIELD: UPHOLSTERY CARE October 2013
BSCs Add Lucrative Upholstery Cleaning Services


IN THE FIELD: UPHOLSTERY CARE October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE October 2013
Upholstery Care Includes Cubicles, Office Furniture



WALK OFF WINNER October 2013
Minimize Dirt with Walk-Off Matting


WALK OFF WINNER October 2013
Routine Cleaning Of Walk-Off Matting


UPCLOSE: DECODING DUST MOPS October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS October 2013
Velcro Mop Backings Expected To Stick Around


TURNING JANITORS INTO MANAGERS October 2013
Promote A Janitor To Manager



DEBUGGING CARPETS October 2013
Vacuums Aid In Pest Control


DEBUGGING CARPETS October 2013
Control Pests With Carpet Extraction


DEBUGGING CARPETS October 2013
Using Entrance Matting To Prevent Pests


EATING ODOR AT ITS SOURCE October 2013
Odor Control With An Odor Digester





FROM DISTRIBUTOR TO CAR CLUB JUNKIE October 2013
Freetime: Roger Parrott Jr., ISSA Foundation


BOOK CLUB: THE GREAT GAME OF BUSINESS October 2013
Run An Open-Book Business


SM SALES SURVEY: SLOW GROWTH October 2013
Janitorial Distributor Sales Up Nearly 2 Percent


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


SM SALES SURVEY: SLOW GROWTH October 2013
Healthcare, Industrial Cleaning Fuel Jan/San Sales


SM SALES SURVEY: SLOW GROWTH October 2013
Product Sales Bounce Back, Paper Still Reigns


SM SALES SURVEY: SLOW GROWTH October 2013
Jan/San Professionals Optimistic About The Future


IN THE FIELD: FLOOR CARE October 2013
Concrete Flooring Regains Popularity


IN THE FIELD: FLOOR CARE October 2013
High Gloss Concrete Is Beautiful and Easy To Maintain


IN THE FIELD: FLOOR CARE October 2013
Finding The Right Concrete Maintenance Program


IN THE FIELD: FLOOR CARE October 2013
Cleaning Stained And Polished Concrete Floors


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE October 2013
CRM Software Reports Improve Sales Forecasts and Planning


WEIGHING THE OPTIONS October 2013
Tips To Selecting Soaps And Sanitizers


WEIGHING THE OPTIONS October 2013
Choosing Between Foam, Green And Antibacterial Soaps




THE POWER OF WATER October 2013
Understanding Enhanced Water Technologies






UPCLOSE: HEAVY METAL October 2013
Sell Safety With Disposable Industrial Towels




MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
What Causes Urine To Smell In Restrooms?


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Remove Odor, Don’t Mask It


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Avoid Going Overboard With Odor Control


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Odor Control Tips For Smelly Kitchen Drains and Waste Receptacles


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Stop Waterless Urinal Odor Problems


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Removing Foul Urine Odor From Grout And Walls


BUYING GROUPS: MEMBER BENEFITS October 2013
Reap The Benefits Of Buying Group Regional Distribution Centers


BUYING GROUPS: MEMBER BENEFITS October 2013
Taking Advantage Of Buying Group Services: Networking And Tech 


BUYING GROUPS: MEMBER BENEFITS October 2013
Expand Your Reach With A Jan/San Group Purchase Organization



DOWN AND DIRTY: CLEANING FREQUENTLY TOUCHED OBJECTS FOR HEALTH October 2013
Infection Control: Cleaning Frequently Touched Objects



MARKETING: BE SOCIAL September 2013
Do You Have A Social Media Team?


MARKETING: BE SOCIAL September 2013
Grow Your Company With LinkedIn Groups


MARKETING: BE SOCIAL September 2013
Using B2B Social Media Marketing To Build Your Brand


MARKETING: BE SOCIAL September 2013
#Networking On Twitter


MARKETING: BE SOCIAL September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
CDC Says Hand Drying Is Essential


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
America Has A Hand Hygiene Problem


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Study: Mayo Clinic Compares Paper Towels, Other Hand Drying Methods


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Remove More Germs With Proper Paper Towel Use


THE HYGIENIC BENEFITS OF PAPER TOWELS September 2013
Mayo Experts Recommend Paper Towels


IT'S YOUR SHOW September 2013
Start Planning For ISSA/INTERCLEAN







WAKE-UP CALL September 2013
Lead Generation In A Bad Economy


WAKE-UP CALL September 2013
Adding To The Inside Sales Team



WAKE-UP CALL September 2013
Sales Fundamentals Work In Any Economy






GHS COUNTDOWN September 2013
Learning The GHS Glossary







UPCLOSE: FLOOR CARE WISE BUYS September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS September 2013
Finding Floor Machines Built To Last


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Tips To Purchasing Sustainable Vacuums


SHOPPING FOR A SUSTAINABLE VACUUM August 2013
Cost vs. Value Of Sustainable Vacuums


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Spa Soaps Gain Entrée In The Away-From-Home Market


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


INSIDEHR: RECRUIT AN EMPLOYEE WHO WILL STICK AROUND August 2013
Tips For Hiring Janitors


BOOK CLUB: STRENGTHSFINDER 2.0 August 2013
Discover Your Five Strengths With StrengthsFinder 2.0


CHARITY RIDER September 2013
Freetime: Jeff Lannon, Pro-Link


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Controlling Odors Using Enzyme Cleaners


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Performance, Green Benefits Of Enzymatic Cleaners


SHEDDING LIGHT ON ENZYMATIC CLEANERS August 2013
Proper Handling And Use of Enzyme Cleaners




FOUR BENEFITS OF PREPORTIONED CHEMICAL USE August 2013
Four Benefits Of Preportioned Chemical Use
Mt. San Antonio College outlines why chemical packets have helped streamline departmental processes

UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Disinfecting For Health


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Learn The Difference Between Sanitizing and Disinfecting


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Establishing Cleaning and Disinfecting Frequencies In Contracts


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING August 2013
Getting Building Occupants Involved In Office Cleanliness


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Schools' High Touch Surfaces


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT August 2013
Creating Sustainable Cleaning Bids


SUSTAINABILITY STANDS OUT August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT August 2013
Seal The Deal With Cleaning Case Studies






SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
U.S. Green Building Council Updates LEED Cleaning Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Stricter Requirements for LEED Credits


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
LEED Eligible Equipment And More


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE August 2013
Distributors Important Role in LEED v4 Certification


WATCH OUT FOR WARNING SIGNS August 2013
Understanding OSHA's GHS Requirements


WATCH OUT FOR WARNING SIGNS August 2013
The 'Right To Know' About Chemical Hazards


WATCH OUT FOR WARNING SIGNS August 2013
Updates To The GHS Language


WATCH OUT FOR WARNING SIGNS August 2013
Training Workers On GHS Requirements


WATCH OUT FOR WARNING SIGNS August 2013
GHS Chemical Label Specifics











UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Stop Dirt At The Door With Exterior Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Reduce Injuries and Labor Costs With Building Floor Mats


UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Maintaining Commercial Floor Matting








ONE MAN VS. THE UNION August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'



AUTOMATED FLOOR CARE PACKS A BIG BANG FOR YOUR BUCK August 2013
Features Of Floor Equipment That Impact Purchases


LABOR AND THE LAW August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment



MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Green Floor Cleaning With Recycling Carpet Extractor Machines


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment




STRENGTH IN NUMBERS August 2013
Cutbacks at Chicago Public Schools


STRENGTH IN NUMBERS August 2013
The Role of CPS Director of Asset Management




LEFT OUT IN THE COLD August 2013
Standards For Green Ice Melt Are Lacking






REALITY CHECK September 2013
Do You Set Realistic Sales Goals?


REALITY CHECK September 2013
High Sales Expectations Have a Hidden Cost


SORTING OUT ODOR ISSUES June 2013
Combating Odors In Restrooms


SORTING OUT ODOR ISSUES June 2013
How To Remove Odors From Facilities




SORTING OUT ODOR ISSUES June 2013
Identify Type And Location Of Odor Control Products


IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE June 2013
Reduce Injuries With Ergonomic Mops



IN THE FIELD: MOPS June 2013
Investing In ‘Smart’ Mop Handles



IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’






SORTING OUT ODOR ISSUES June 2013
Odor Control Scents: The Smell Of Clean




IN THE FIELD: SUSTAINABLE VACUUMS June 2013
Shopping For Sustainable Vacuum Cleaners


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
A Durable Vacuum Is A Sustainable One


SHOPPING FOR A SUSTAINABLE VACUUM June 2013
Sustainability Includes Availability of Replacement Vacuum Parts



CLEAN BILL OF HEALTH June 2013
Infection Prevention Techniques That Work


A LIFETIME OF MUSIC June 2013
Freetime: Doug Neal, Hillyard


DO NOT LET EXPERIENCED SALES REPS RESIST CHANGE August 2013
Experienced Sales People Resist Change




BUNDLING YOUR BRAND June 2013
Private Label Lines Are Growing


BUNDLING YOUR BRAND June 2013
Selling Private Label Cleaning Products


BUNDLING YOUR BRAND June 2013
Product Bundling As Business Protection


BUNDLING YOUR BRAND June 2013
Marketing Private Label Lines
















GREENER PASTURES FOR FLOORS June 2013
LEED: Green Cleaning With Sustainable Equipment








GROWING YOUNGER? June 2013
Tips For Retaining Young Professionals



GREENER PASTURES FOR FLOORS June 2013
Training Tips For Floor Equipment





A STRONGER SUPPLY CHAIN June 2013
Janitorial Wholesalers Assist Buying Group Members
Buying group presence provides information exchange

HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

HEALTHCARE CLEANING June 2013
Challenges Of Infection Control Cleaning


HEALTHCARE CLEANING June 2013
Building Healthcare Cleaning Services


HEALTHCARE CLEANING June 2013
Monitoring Infection Control Cleaning Results



A STRONGER SUPPLY CHAIN June 2013
Benefits Of Janitorial Supply Wholesalers
Why janitorial supply wholesalers create a stronger supply chain


2013 READER SURVEY June 2013
Status Of In-House Departmental Budgets


2013 READER SURVEY June 2013
Trends In Green and Sustainability


2013 READER SURVEY June 2013
Product And Equipment Purchasing Trends


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Understanding Proper Dilution of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Gauging The Safety of Preportioned Chemical Packets



2013 READER SURVEY June 2013
2013 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
High Concentration Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS June 2013
Preventing Employee Theft Of Preportioned Chemical Packs


SOAP SELLING POINTS June 2013
Price Matters In Commercial Hand Soap Sales


SOAP SELLING POINTS June 2013
End-Users Prefer Foam Hand Soap




BSC PROFILE: CLEANING TAKES CENTER STAGE June 2013
Major Commercial Cleaning Services Nashville’s Premier Facilities
Robert Stewart's professional journey has taken him from Music Row to owning one of Tennessee's most successful cleaning firms


CLEANING TAKES CENTER STAGE June 2013
Back To The Music Business — Sort Of



CLEANING TAKES CENTER STAGE June 2013
After A Sour Note, A Second Chance At Success



CLEANING TAKES CENTER STAGE June 2013
A ‘Dream Job’






SPENDING YOUR SALES TIME WISELY June 2013
Spending Your Time Wisely On High-Potential Sales Accounts









BLOWN AWAY June 2013
Hand Dryers Offer Green Benefits











BLOWN AWAY June 2013
Financial Benefits of Hand Dryers





















HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
BSCs Expand Infection Control Services


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Tailoring Infection Control Programs to the Market


HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Critical Cleaning Services Gain Steam



TAKE A SHORTCUT TO SUCCESS April 2013
BSC Book Review: Shortcut To Prosperity












THE NEW BOOK ON GREEN April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN April 2013
Get To Know The Green Guides


STRIP AND RECOAT FLOORS LESS OFTEN April 2013
BSC's Ramp Up Floor Maintenance Programs



STRIP AND RECOAT FLOORS LESS OFTEN April 2013
Floor Stripping Tips










EASY RESTAURANT CLEANING May 2013
Ward Off Foodborne Illnesses With Sanitizing Wipes


EASY RESTAURANT CLEANING May 2013
Wet Wipes Are Versatile, Easy to Use


EASY RESTAURANT CLEANING May 2013
Choosing The Right Sanitizer Wipe


EASY RESTAURANT CLEANING May 2013
The Cleaning Power of Wet Wipes



WHEN SHOULD SALES MANAGERS GO ON FIELD VISITS? May 2013
Sales Managers Need To Make In-Person Sales Calls, Too








TRACKING TRENDS WITH ERP May 2013
Tapping into ERP Intelligence


TRACKING TRENDS WITH ERP May 2013
Doing More With Distribution Business Software




TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Benefits Of Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Increase Productivity With Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES April 2013
Scrub Floors Using Less Chemical














CRE JOINS THE SUPERBUGS April 2013
CRE Prevention Starts With Cleaning




THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Care Starts With Vacuuming


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
How To Clean Carpets Using Chemicals


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Proper Carpet Extraction Methods


THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Greener Options For Carpet Extraction


A FISH TALE April 2013
Freetime: Gavin Morisada, ABC Corp.


















THE SOCIAL NETWORK April 2013
BSCs Tap Into Social Media to Attract Talent




THE SOCIAL NETWORK April 2013
Social Profiling



COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
With Improved Technology Hand Dryers Capture New Markets


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
New Hand Dryer Models are Hygienic and 'Hip'


COMMERCIAL HAND DRYERS IN HIGH DEMAND April 2013
Selling the Benefits of Hand Dryers








WARNING SIGNS April 2013
OSHA HazCom Rules are Changing



WARNING SIGNS April 2013
Learning the GHS language




SHOWERED IN SAVINGS April 2013
Shower Amenities Result In Big Savings


SHOWERED IN SAVINGS April 2013
Financial Savings To Wall-Mounted Amenities








MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Paper Towels Versus Hand Dryers


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Are High-quality Towels Worth the Cost?


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE April 2013
Limiting Paper Towel Consumption and Waste


THE FIGHT AGAINST C. DIFF April 2013
How To Prevent C. diff Through Better Cleaning


THE FIGHT AGAINST C. DIFF April 2013
Bleach and Other Chemicals Effective Against C. diff


THE FIGHT AGAINST C. DIFF April 2013
Chemical Alternatives For Preventing C. diff


THE FIGHT AGAINST C. DIFF April 2013
C. diff Cleaning Procedures


THE FIGHT AGAINST C. DIFF April 2013
C. diff Prevention: Hand Washing


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
New Tests Measure Floor Traction


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
OSHA Floor Audits Require a 'Qualified Person'


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE April 2013
Certified Distributors Can Provide Walkway Audits








STANDARDIZING FLOOR MATS April 2013
Matting That Reduces Slips, Trips And Falls


STANDARDIZING FLOOR MATS April 2013
Safety Regulations For Commercial Mats


STANDARDIZING FLOOR MATS April 2013
Further Explanation Of Matting Standards































February 2013
Carpet Encapsulation Keeps BSCs Profitable
Cost-effective method may reduce cleaning frequencies


February 2013
Providing a Safe, Clean and Disinfected Environment
Outlining the tools cleaners need to effectively do their jobs



February 2013
Investing in a wide-area vacuum may help BSCs retain cleaning frequencies
Using a wide-area vacuum can clean more space, in less time







February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs

February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs




February 2013
Changing Spaces: The Rise of the Collaborative Office
What began in Silicon Valley has changed office spaces across the country

February 2013
Embracing Service Tracking Software Takes Time
Employees must be trained and comfortable with the technology


February 2013
Practices That Ward Off C. Diff Infections
Identifying C. diff and cleaning practices that will keep infections at bay




February 2013
Janitorial Inspection Software Gives Held’s Janitorial an Edge
BSCs use janitorial inspection software to streamline business and improve customer relations

February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit

February 2013
BSC Book Review: Maximum Achievement
Maximum Achievement by Brian Tracy provides BSCs with steps to sucess

February 2013
BSCs Improve Business with Cleaning Inspection Software Programs
Provides owners, customers with valuable data and solutions

February 2013
How To Prevent C. Diff
Rethinking cleaning's role in preventing C. diff and other hospital-acquired infections








February 2013
The Benefits of Urinal Mats
Outlining the features and benefits of urinal mats and how they contribute to cleaning initiatives

February 2013
Freetime: Tim W. Laughlin, Sunburst Chemicals
Tim W. Laughlin, vice president, product development for Sunburst Chemicals, is a hockey goalie









February 2013
Cold vs. Hot Water Extractors
Does cold-water carpet extraction match up to hot’s cleaning power?

February 2013
Six Tips For Developing A Sales Superstar
There is no cut-and-dried process for creating a sales superstar, but sales managers can certainly help develop standout reps


February 2013
Urinal Mats Improve Restroom Appearance
Keep floors free from puddles and stains and prevent odors from ever becoming a problem




February 2013
Benefits of Cold Water Carpet Extraction
May increase worker productivity and safety





CARPET CLEANING February 2013
A Brief History of Cold Water Carpet Extraction
After hot water’s 20-year-reign, cold-water extraction is gaining steam

February 2013
How ISSA and CIRI Developed The Clean Standard: K-12
Scientists are using research to test school surfaces and define the true meaning of clean





February 2013
Setting K-12 School Cleaning Standards
ISSA and CIRI are developing the Clean Standard: K-12 to standardize cleaning in schools






February 2013
Proper Disinfection in the Restroom
Janitors aren’t properly disinfecting restroom surfaces. Here’s what you can do to help



February 2013
Scented Hand Soap Not Recommended In Commercial Cleaning Market
Commercial hand soap must appeal to the masses

February 2013
Using Hand Sanitizer Correctly
It's important to hand sanitize for 15 seconds to kill germs




February 2013
Restroom Complaints: Empty Soap Dispenser And Dead Batteries
How building service contractors can ensure soap dispensers remain stocked and functioning properly

February 2013
Get to Know the 2012 FTC Green Guides
FTC Green Guides were recently revised, here’s what you need to know


February 2013
Should Kids Use Hand Sanitizer?
Manufacturers discuss whether it's safe for kids in schools to use hand sanitizer

February 2013
When And Where Disinfection Is Needed
Answers to some of the most common disinfection questions

February 2013
Soap Dispenser Placement: Determining The Right Number
How many soap and hand sanitizer dispensers should be installed in each facility?

February 2013
How To Comply With OSHA Regulations And Training
Develop effective training programs that comply with OSHA regulations



February 2013
FTC Green Claims: Certifications and Seals of Approval
New FTC guidelines distinguish between third-party and self-certification


February 2013
Purchasing Commercial Hand Soap
Commercial hand soap is not all the same. Here are the important features to look for when purchasing

February 2013
Promoting Safety In The Workplace
What managers need to know in terms of OSHA compliance and safety within the workplace

February 2013
Immigration Reform 2013 Update
Four possibilities for immigration reform. Each would impact the commercial cleaning industry

February 2013
Alcohol vs. Non-alcohol-based Hand Sanitizers
Defining quat-based hand sanitizers and how they work





February 2013
Setting Sales Manager Goals
Salespeople aren’t the only employees who benefit from clearly defined goals. Create activity and personal development goals for managers

February 2013
2012 Sales Leader: Medford Blake, United Sanitary
Medford Blake is a master at repairing and servicing vacuums and other equipment, but his real passion is in sales

February 2013
2012 Sales Leader: Scott Franiak, Acme Paper and Supply Co., Inc.
Franiak can speak to healthcare customers from experience because he served as an EVS director for years



PREVENTING HAIS February 2013
How To Reduce Hospital-Acquired Infections
Cleaning techniques and technologies that help reduce hospital-acquired infections

February 2013
2012 Sales Leader: Veronica Segovia, Baron Chemical Co., Inc.
Veronica is the definition of a hard worker: Not only is she a sales rep, but she also is the purchasing manager






February 2013
2012 Sales Leader: Bruce Browne, Penn Jersey Paper Co.
Bruce Browne, Penn Jersey Paper says his keys to success are organization and technology

PREVENTING HAIS February 2013
Preventing Hospital-Acquired Infections
With reputations and reimbursement rates at stake, healthcare facilities are taking a closer look at how to best reduce hospital-acquired infections




TOP 5 SALES LEADERS February 2013
2012 Sales Leader: Steve Bergholtz, AmSan
Steve Bergholtz had dreams of playing professional hockey. When he did not make the NHL, Steve fueled his competitiveness into sales.

February 2013
Magic Of Cleaning With Microfiber
Michigan State University successfully transitioned to cleaning with microfiber





February 2013
Minimizing Cross-Contamination While Cleaning
Tips to reduce cross-contamination when using cleaning cloths or mops






















































November 2012
BSCs Benefit From Right-to-Work Legislation
Understanding key concepts of right-to-work laws and how they can help building service contractors fight unions






































November 2012
Microfiber Technology And Its Return On Investment
Microfiber technology increases productivity for custodial departments


YOUR TWO CENTS November 2012
What Assets Do You Look For In A Distributor?


November 2012
Calculating The ROI of Microfiber Cleaning
The financial and health ROI associated with microfiber cleaning



November 2012
Cleaning To Prevent Whooping Cough
Disinfecting and hand washing will help prevent the spread of whooping cough


November 2012
Distributor Partnerships That Benefit Facility Executives
Distributor partnerships that are based on training, products and processes will go a long way to help departments







ASHKIN ON SUSTAINABILITY November 2012
As Implied By Hurricane Sandy, Climate Change Is Real
How BSCs can help prepare themselves and customers for weather-related emergencies


November 2012
Building Trust Between Distributors and Facility Executives
Building trust and better distributor relationships pays big dividends for custodial organizations



November 2012
Tablets: The Best Of Both Worlds
Tablet computers meld aspects of computers and smartphones, making them intuitive business tools

November 2012
Green Certification for Towel and Tissue: Forest Stewardship Council (FSC)
Outlining the specifics of FSC, one of the green certifications found on towel and tissue products


November 2012
A Small Marketing Budget Will Kill A Start-Up Company
It can take years to land enough clients to be profitable. Without a budget for sales and marketing, companies are doomed to fail






November 2012
Touch-free Restroom: Auto Flush Urinals and Hands-Free Doors
Keep hands germ free from start to finish in the restroom

November 2012
Green Certification for Towel and Tissue: EcoLogo
Outlining the specifics of EcoLogo, one of the green certifications found on towel and tissue products


November 2012
Bicycle Laundry Service Fits With Team Clean's Green Mission
Philadelphia's Wash Cycle Laundry delivers on its green promise

November 2012
BSC Showcases Green Cleaning Program At New Philadelphia Art Museum
Team Clean Inc., led by Donna Allie, cleans the LEED-Platinum certified Barnes Foundation museum in Philadelphia

November 2012
Green Certification for Towel and Tissue: Green Seal
Outlining the specifics of Green Seal, one of the green certifications found on towel and tissue products


November 2012
Touchless Soap and Paper Dispensers Reduce Usage, Costs
Restroom users appreciate not touching dispensers; cleaning professionals and facility executives like the savings



November 2012
The Public Wants A Touch-free, Automatic Restroom Experience
Fewer touch points means less chance of spreading disease

November 2012
Green Certification for Towel and Tissue: U.S. Environmental Protection Agency (EPA)
Outlining the specifics of EPA, one of the green certifications found on towel and tissue products





November 2012
Green Certification for Towel and Tissue: Green Restaurant Association (GRA)
Outlining the specifics of GRA, one of the green certifications found on towel and tissue products




November 2012
Green Certification for Towel and Tissue: Green-e
Outlining the specifics of Green-e, one of the green certifications found on towel and tissue products




November 2012
Sustainable Recycling At Philip Rosenau Co. Includes Cleaning Equipment
All totaled, the janitorial supply distributor has diverted 51 tons of material from landfills in the last two years



November 2012
Kelsan's Energy Efficient Warehouse Cuts Energy Consumption In Half
The award-winning lighting reduces annual energy costs by $30,000


November 2012
Green Certifications For Towel And Tissue
Breaking down the green certifications outlined on towel and tissue products



November 2012
Warehouse Solar Panels At H.T. Berry Pays Dividends To The Environment And Company Bottom Line
Forward-thinking customers have pushed the janitorial supply distributor into innovative sustainable initiatives

MANUFACTURER ROUNDTABLE November 2012
How To Brighten VCT Tile
Bring dull and stained VCT tile back to life with these tips




November 2012
Foley Distributing's Closed Loop Recycling Partnership Sets The Mark For Waste Management
The Power of Three closed loop recycling program is an award-winning partnership between Foley, Casella Waste Systems and SCA Tissue



November 2012
Understand Disinfecting and Sanitizing
There are big differences between disinfecting and sanitizing in foodservice facilities




SLIP AND FALL November 2012
Test Floors To Meet Slip-and-fall Safety Standards
ANSI/NFSI slip-and-fall safety standards quantify the traction requirements for pedestrian safety and the prevention of slips and falls






November 2012
Foodservice Sanitation and Infection Control
Disinfecting and sanitizing procedures in foodservice facilities are crucial for killing bacteria

SLIP AND FALL November 2012
Prevent Slips, Trips and Falls With Matting
Healthcare facilities pose a greater risks for slips, trips and falls. Matting helps keep floors dry and safe




November 2012
Sensitive Occupants: Best Cleaning Practices
Cleaning around sensitive occupants increasingly important

SLIP AND FALL November 2012
Slip-and-Fall Accidents More Prevalent In Healthcare Facilities
Jan/san distributors can help prevent slip-and-fall accidents by training janitorial staffs on proper facility maintenance


November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections



MANUFACTURER ROUNDTABLE November 2012
Urethane Finish Removal: Use Proper Machines And Strippers
How to remove tough urethane finish, water- and oil-based alike, from floors


November 2012
Freetime: Dennis O'Hagan, Pur-O-Zone Inc.
Dennis O'Hagan, Kansas City area sales manager for Pur-O-Zone Inc., hosts an annual grape stomp

MANUFACTURER ROUNDTABLE November 2012
Remove Odor From Grout With These Cleaning Techniques
Advice on cleaning floors and grout to fix and prevent odor problems


MANUFACTURER ROUNDTABLE November 2012
Multi-Surface Floor Cleaning: The Best Facilities For Combination Machines
Advice on the best facilities in which to use combination floor equipment, and proper cleaning methods for carpet tiles

November 2012
Janitorial Buying Groups Provide Networking Benefits At Member Conferences
Distributors come together at buying group meetings to network, learn industry trends and have fun



MANUFACTURER ROUNDTABLE November 2012
Cold Water Extraction: Is It Effective On Carpets?
Manufacturers discuss cold water cleaning, and extraction tools for stairs and appropriate dry times

November 2012
Three Reasons For Firing Sales People
Underperforming sales reps cost too much money and time to keep on staff


November 2012
Floor Finishes That Help Reduce The Need To Strip
Using new technologies in floor finishes helps reduce the need for stripping, saving valuable budget dollars


November 2012
Reduce Costs And Improve Perception With Quality Floor Finishes
New technologies in floor finish save budget dollars and preserve the look and life of flooring













October 2012
Chemicals With Low Volatile Organic Compounds Benefit Janitor And Occupant Health
Switching traditional chemicals to low VOC green alternatives can create safer working environments



October 2012
Selling Low VOC Cleaning Products
When end users want green chemicals, distributors should suggest low VOC cleaning products









October 2012
Help Sales Reps Embrace Mobile Devices And Software
Not all employees are tech-savvy. How distributors are getting buy-in for mobile devices and software

October 2012
Mobile Sales Tools and Software Support The Selling Process
Technology can help salespeople save time and close more deals




September 2012
Going Green: Executive-Level Sustainability Jobs On The Rise
Sustainability leadership positions are the latest to join executive ranks at contract cleaning companies











October 2012
Freetime: Rick Hazard, WAXIE Sanitary Supply
Rick Hazard, vice president of marketing for WAXIE Sanitary Supply, raises alpacas

October 2012
Toilet Tissue Dispensers Join The Touch-free Restroom
Touchless toilet tissue dispensers reduce overuse and assist handicapped patrons


September 2012
Slip-And-Fall Standards Provide Protection For BSCs
A closer look at the role janitorial contractors play in reducing the risk of slip-and-fall accidents


October 2012
Get More 'Proactive' Inside Sales Calls
Inside sales reps are reactionary by nature. Trying to change them is a tough task; here are four steps to try, but only if you must


September 2012
Carpet Care: Cleaning Cutbacks Without Compromise
Establish carpet care programs that won't suck the life out of carpets — or the funds out of budgets

September 2012
European Trolley Design Influencing The American Janitor Cart
Plus, advice on retrofitting older carts to meet modern cleaning demands

MANUFACTURER ROUNDTABLE September 2012
Cleaning Cart Construction And Ergonomic Recommendations
Picking the right cleaning cart depends on the facility, task and user


October 2012
Retaining Warehouse Workers and Delivery Drivers
Finding the right driver or warehouse worker is only part of the challenge. Distributors need to know how to hold on to the best employees




September 2012
Hand Sanitizer Facts
A closer look at green claims, expiration dates and placing sanitizers that will encourage use


October 2012
Warehouse Recruitment: Tips For Hiring Pickers And Drivers
Distributors can’t move product without reliable warehouse workers and delivery drivers. Where to find the best employees for the job






September 2012
Hand Washing Programs That Include Sanitizers
Pros and cons of using alcohol-based hand sanitizers in a proper hand washing program

September 2012
Urinal Floor Mats Vary In Style And Composition
Regardless of shape and make, urinal mats are designed to improve restroom appearance

September 2012
Urinal Mat Selling Tips
Identifying the right customer markets for urinal mats






September 2012
Urinal Mats Keep Restrooms Looking and Smelling Clean
Prevent unsightly urine puddles, stains and odors by installing urinal mats

September 2012
Big Box Retail Stores Targeting Jan/San
Distributors have been competing with big box stores for years, but now the national retailers are increasing their reach in the cleaning industry

September 2012
Big Box Stores: How Distributors Can Still Compete
National retailers want a piece of the jan/san market. How distributors can fight back to keep their customers







September 2012
Tips For Simplifying Floor Stripping
Floor stripping is a labor-intensive process. Distributors offer tips for easing the workload

September 2012
Various Options of Hand Sanitizer
Outlining the varieties of hand sanitizer and the facilities they are best suited for

September 2012
Strip Floors Less Often
Daily maintenance, matting and chemical-free scrubbing all help reduce the need for floor stripping



September 2012
Freetime: Mark Rathkey, Miller Marketing Associates
Mark Rathkey, sales representative for Miller Marketing Associates is a magician

September 2012
Manual Foam Soap Dispenser Stops Restroom Complaints
Building service contractor sees spike in complaints after switching to touch-free soap dispensers

September 2012
Soap vs. Sanitizer
Explaining the differences between soap and sanitizer and whether it is necessary to include both in the restroom

September 2012
Hands Free Soap Dispenser Still Gives A Good Impression
Many facilities are switching back to manual products, but when image matters most, end users choose touchless soap dispensers





September 2012
Manual Soap Dispenser Making A Comeback
Battery costs associated with touchless products are driving more end users to install manual soap dispensers

September 2012
Day Cleaning: The Social And Psychological Benefits For Janitors
Janitors who day clean undergo a positive transformation, gaining self-respect and social skills



September 2012
Restroom Cleaning Equipment Streamlines Processes On Campus
North Carolina State University simplifies restroom cleaning with the use of equipment





September 2012
Green Foodservice Supplies: Targeting The Right Customer
Sustainable and compostable foodservice supplies have a growing, but specific customer base

September 2012
Foodservice Disposables Going Green
From cups to containers, environmentally friendly foodservice disposables can be recycled or composted once used

September 2012
Managing Generation Y Salespeople
Generation Y wants it all now. Here are tips when hiring and managing current Millennial sales reps


September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses


September 2012
Bar Coding Systems Improve Warehouse Accuracy and Productivity
Get a better handle on inventory management with bar coding technology

MANUFACTURER ROUNDTABLE September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently


MANUFACTURER ROUNDTABLE September 2012
Mop And Bucket Advantages Over Small Autoscrubbers
Plus, alternatives to cotton mops




September 2012
ISSA/INTERCLEAN Heads To Chicago
This year's ISSA/INTERCLEAN highlights include a new exhibitor pavilion, Tom Brokaw keynote address and poker tournament


August 2012
Soap Dispensers: Preventing Cross-Contamination
Ensuring clean, bacteria-free dispensers requires planning, time, or a change to bag-in-box or cartridge dispensers


August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it









August 2012
Distributors Can Sync Electronic Signature Software With ERP System
Signature capture can be run as an app on smartphones

August 2012
Three Major PPACA Provisions That Will Impact BSCs
The Patient Protection and Affordable Care Act, or Obamacare, has three big provisions going into affect through 2014. Start planning now


August 2012
Vacuuming Furniture And Other Upholstered Surfaces
Distributors suggest custodians vacuum furniture to keep it clean and prevent premature wearing

August 2012
Electronic Signature Capture Improves The Delivery Process
Delivery drivers can get proof of delivery on their smartphones

August 2012
Chemical Dispensers and Preportion Packets Benefit Distributors
Dilution control products take up less warehouse space and are easy reorders



August 2012
Cheaters: How To Avoid 'Off-Spec' Paper Products
Detective work is necessary to find out just how good a deal is

August 2012
Chemical Dilution Saves Money and Storage Space
Chemical dispensing systems and preportion packets are convenient and safe ways to dilute cleaning chemicals

August 2012
Partition Walls Get A Good Cleaning
Carpets aren't the only surface benefiting from the use of vacuum cleaning equipment

August 2012
ANSI Safety Standards Reduce Slip-and-Fall Accidents
ANSI/NFSI safety standards provide benchmarks for departments looking to prevent slip-and-fall accidents





August 2012
Off-Spec: Defining 'Cheater Paper'
BSCs and distributors share their experiences with cheater paper

August 2012
Cleaning Processes For Green Restrooms
Green cleaning in restrooms is as much about processes as it is about products



August 2012
Cleaning Restrooms Using Green Products
Identifying green restroom cleaning products and water conservation initiatives

August 2012
PPACA Health Care Reform Timeline, 2012-2014
Heading into 2014, employers need to be implementing certain parts of PPACA

August 2012
Health Care Reform: Key Terms
Here are key terms that are essential to understanding Obamacare and its implications.





August 2012
Obamacare: Could It Decrease Outsourcing?
A BSC examines the ultimate long-term threat that customers will stop outsourcing their cleaning services.

August 2012
Obamacare: The Un-Affordable Care Act
BSCs face the financial implications of complying with Obamacare.



August 2012
Campus Sustainability Is A Strong Focus at Ohio State University
Custodial Services emphasize training in order to perfect the goals of campus sustainability





August 2012
Implementing Change At Ohio State University
Updating products and technology has proved beneficial for Ohio State University facilities


MANUFACTURER ROUNDTABLE August 2012
Vacuum Bugs For Safer Pest Control
Plus, what is the size limit of objects that can be sucked up with a vacuum?


August 2012
Benefits of Antibacterial Wipes in Health Care
Cedar Community supplies non-custodial staff with antibacterial wipes in an effort to help with interim cleaning




MANUFACTURER ROUNDTABLE August 2012
Why Janitors Should Vacuum Hard Floors and Vertical Surfaces
Plus, the best way to vacuum around fixed objects in a room




MANUFACTURER ROUNDTABLE August 2012
Battery-Powered Vacuum: Why Cordless Machines Aren't Prevalent In The Market
While the industry waits for battery-powered vacuums, what is the proper way to roll up a vacuum cord?


August 2012
Freetime: Devin Cole, Cole Supply Co.
Cole Supply Co.’s Devin Cole, Cliff Giannuzzi and Chris Morrison are rock ‘n’ roll musicians.





August 2012
Royal Corp. Values Customer And Employee Relationships
Significant relationships with customers and employees have fueled Royal Corp.’s growth into a national distributor
















FEATURE June 2012
Privacy Curtain Cleaning Solutions
Techniques to cleaning bacteria-ridden privacy curtains

YOUR TWO CENTS June 2012
Who Is Your Mentor?
Every month, we ask BSCs a different question; these are their responses.




June 2012
The Benefits of Warehouse Rewards
Improve productivity by rewarding warehouse workers for exceptional job performance

COVER STORY June 2012
Product Labeling: Examining The Push For Ingredient Disclosure Laws
Protecting janitorial workers is a priority for environmental groups lobbying for full ingredient disclosure mandates


June 2012
Starting A Warehouse Incentive Program
Labor management systems can help establish benchmarks needed for a warehouse incentive program

FEATURE June 2012
Hospital Curtains Pose Health Risks
Hospital curtains lead to more than privacy when not disinfected properly





June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints




June 2012
Selling The Right Wet/Dry Vacuum
Distributors need to factor in size, drainage and filters when they spec the appropriate machine for customers

June 2012
Urine Odors, Dirty Floors: Handling Restroom Complaints
Snuffing out restroom dirt and odors at their sources

FEATURE June 2012
Extending Floor Pad Life
Techniques that will prolong the life of a floor pad

June 2012
A Commercial Wet/Dry Vacuum Can Handle Any Job
Get customers to realize wet/dry vacs do more than picking up water and hard debris



June 2012
Coverall's New CEO
Rick Ascolese takes over Coverall Health-Based Cleaning Systems



FEATURE June 2012
Floor Machine Pads Evolve
Newer flooring types and finishes influence evolving floor machine pads, including green options

June 2012
Sales Incentive Programs That Work
For distributors, success directly correlates to the effectiveness of their sales staff. The right sales incentive program can mean the difference between a hungry sales leader and a complacent rep



FEATURE June 2012
Before Purchasing Floor Pads
Managers review fiber options and challenges before purchasing floor pads


June 2012
Microfiber Mops: Increasing Employee Productivity
Calculating return on investment with microfiber mopping systems



FEATURE June 2012
Choosing Floor Pads By Shape And Color
Pairing floor pads with the appropriate application is made easy with shape and color consistency




June 2012
Microfiber Cleaning: Just The Facts
How switching to microfiber cloths and mops can raise the bar on cleaning




June 2012
Developing A Sales Compensation Plan for Inexperienced Reps
When compensating new or inexperienced sales reps is it best to go with salary or commission?





FEATURE June 2012
Restroom Ventilation Issues That Impede Cleaning
Identifying proper cleaning techniques where restroom ventilation is a issue






FEATURE June 2012
How To Clean A Restroom When Building Occupants Are Present
Airport housekeeping streamlines how to clean a restroom when foot traffic never dies down





June 2012
Restroom Product Bundling Allows Distributors To Act As Consultants
Distributors should serve as consultants and bundle product based on individual customer needs

June 2012
Bundle Restroom Supplies For Greater Sales
The restroom provides countless opportunities for jan/san distributors to create unique product bundles


FEATURE June 2012
Simplifying Restroom Cleaning in School and Around Kids
Maintaining restroom cleanliness poses challenges for workers cleaning in schools


MANUFACTURER ROUNDTABLE June 2012
Specialty Flooring: Cleaning And Maintenance
How to care for specialty flooring such as concrete, bamboo and no-wax vinyl



June 2012
Cleaning Wholesalers Turn Their Websites Into Distributor Resources
Distributors can access a wealth of industry-related information online through their wholesaler suppliers


June 2012
Buy Cleaning Products Online With Wholesalers
Wholesaler websites help distributors simplify e-commerce ordering


MANUFACTURER ROUNDTABLE June 2012
Green Floor Strippers: Addressing Efficacy
Green floor strippers usually work on all floor care chemicals, and a prolonged strip cycle is dependent on finish selection

June 2012
Dilution Controls More Than Chemical Usage
Chemical dispensing systems help manage inventory and budgets, while promoting proper cleaning and safety at Johnson County Community College

MANUFACTURER ROUNDTABLE June 2012
Using Enzyme Cleaners On Floors
Enzyme-based floor chemicals are becoming more popular with building service contractors







COVER STORY June 2012
2012 Housekeeping Solutions Reader Survey
A snapshot of green/sustainability, management, budget, staffing and purchasing trends.






April 2012
Paperless Office: Making The Digital Switch
From ease of access to paper cost savings, there are plenty of reasons to go paperless











May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs

May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies


April 2012
Subcontracting Pest Control Services
When diversifying into pest control, BSCs may want to consider partnering with a local pest management company

May 2012
Freetime: John Lim, Penn Valley Chemical Co.
Lim, a distributor sales representative, has refereed badminton in two Olympic Games

May 2012
Improving Private Label Sales
A quality product and sound marketing strategy will help boost private label sales






May 2012
Popular Private Label Cleaning Products
Premium chemicals and traditional paper and can liners are among most the best sellers for private label cleaning products



April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services


May 2012
Tips To Start Private Labeling Products
When private labeling products, jan/san distributors need to perform due diligence before picking their manufacturer



April 2012
Pairing Day Cleaning With Team Cleaning Proves Effective
Illinois Central College facility executives are reaping the rewards of team cleaning during the day






May 2012
Get Customers To Buy Hand Dryers
When end users ask for hand dryers, how many options should distributors have to offer?


May 2012
Are Hand Dryers Sanitary?
Studies prove that it does not matter how end users dry their hands, as long as they are completely dried




May 2012
Energy-efficient Hand Dryers Are Green Machines
Hand dryer's low energy usage helps earn LEED credits


COVER STORY April 2012
Rite Way Service: Getting It Rite
Communication. Respect. Quality relationships. Alabama-based Rite Way Service has used its focus on bonds with both employees and customers to expand into a regional presence.



May 2012
Hand Dryer Features: Warm Air And HEPA Filters
Are extra features such as heating coils or HEPA filters necessary to dry hands?

April 2012
Combating Restroom Odor Head On
Experts outline effective methods to removing foul odors

May 2012
Hand Dryer Location Influences Hand Washing
Hand dryers and paper towels can co-exist in the same restroom



ASHKIN ON SUSTAINABILITY April 2012
Reducing Energy Consumption For Customers
Tips to help create a "culture of sustainability"









April 2012
Restroom Odor: The Nose Knows
Identifying the source of restroom odor is the first step in eliminating it




April 2012
Six Reasons To Sell Your Company…Now
If mid-market distributors want to sell their companies, they should act before 2014



April 2012
Carpet Drying Times


April 2012
Reduced Vacuuming Impacts IAQ
Cutting vacuuming frequencies will adversely affect the health of building occupants





April 2012
Reducing Vacuuming Ruins Carpets
When vacuuming frequencies are cut, carpet appearance and lifespan are severely diminished

April 2012
Freetime: OJ Howell, ProSTAR Industries
This jan/san distributor lives off the land with a self-sustaining lifestyle, which includes raising 40 chickens


















April 2012
Three Ways To Prolong Deep-Cleaning Carpet Extractions
Frequent vacuuming and spot-cleaning, as well as the use of encapsulation products can reduce the need for expensive extractions




April 2012
The Evolution of Green Carpet Cleaning
Looking at the big picture in terms of green products and processes



MANUFACTURER ROUNDTABLE April 2012
The Difference Between Cleaning, Sanitizing and Disinfecting
Also, a discussion on disinfectant wipes and kill claims




April 2012
Hilton Outlines Their Green And Sustainable Initiatives
The housekeeping department at Hilton Americas-Houston captures the essence of green and sustainability



MANUFACTURER ROUNDTABLE April 2012
Disinfecting In Commercial Offices
How often high-touch surfaces should be disinfected and which kind of disinfectant should be used




MANUFACTURER ROUNDTABLE April 2012
Disinfecting During Cold and Flu Season
Which disinfectants work against colds and flus, especially the new H3N2 virus





April 2012
Open Market For Disinfectant Wet Wipes
This convenient product is a fit for schools, healthcare facilities, retail and grocery stores, daycares and fitness centers






April 2012
The Brady Bundle: Jan/San and Laundry
By adding a commercial laundry division to its already-extensive jan/san business, Brady Industries has truly become a one-stop shop in Nevada


April 2012
Fighting Infections With Proper Cleaning And Disinfecting
Housekeeping managers come clean about cleaning and disinfecting techniques that work in the fight against infections in hospitals

YOUR TWO CENTS March 2012
What Skills Or Traits Do You Look For In A Janitor?
All of this month's contributors are active on Google+, a recent addition to the social media landscape. Find them, and Contracting Profits' page, at plus.google.com.


March 2012
Aslett Opens Museum Of Clean
Varsity Facility Services founder showcases the past, present and future of cleaning in his Idaho museum

March 2012
Freetime: Mike Nitto, Golden Star Inc.
The microfiber division manager kickboxes for exercise

March 2012
Disposable Mops Present New Business, Learning Curve
Distributors say end users need to be informed about the lifespan, launderability and price points with synthetic disposable wet mops


March 2012
Hawaii's Team Clean Inc. Stays True To Island Values
Raising the standards of cleaning as a profession, one employee at a time


March 2012
Supervisors: The First Line Of Defense Against Unions
Supervisors represent the face of the company to the front-line workforce. What they say and do will impact employees’ willingness to join a union.

March 2012
Mopping With Cotton Alternatives
As cotton prices have soared to an all-time high, mop manufacturers have introduced low-cost alternatives to the traditional cotton mop

March 2012
Encouraging Safe Warehouse Behavior
If employees are aware of their surroundings, accidents are less likely to happen




March 2012
Oscillating Machines Boost Productivity, Save Money
Oscillating equipment deep scrubs floors without chemical, saving labor time and dollars

March 2012
Reducing Common Warehouse Accidents
Tips for avoiding back injuries and forklift accidents

March 2012
Oscillating Floor Machines Deep Scrub Floors Without Chemicals
Oscillating equipment works on numerous floor surfaces and comes in a variety of sizes



March 2012
Waste Audits Can Help Improve Recycling Efforts
Jan/san distributors can offer waste audits as a value-added service to reduce customers’ trash and increase recyclables


COVER STORY March 2012
Customer Feedback: Facility Managers Weigh In
What facility managers are saying about pricing, green, sustainability, cleaning priorities and janitor wages

MANUFACTURER ROUNDTABLE March 2012
Odor Control Around Sensitive Occupants
In this article, industry manufacturers answer common questions asked by building service contractors



February 2012
Permanently Pressed
Kendal at Hanover perfects its approach to laundry services

MANUFACTURER ROUNDTABLE March 2012
Combatting Floor Drain And Restroom Odors
In this article, industry manufacturers answer common questions asked by building service contractors



March 2012
Letter To The Editor: Attracting Young People To The Jan/San Industry
Distributors should be encouraging, not scaring away, the next generation to join the jan/san industry

MANUFACTURER ROUNDTABLE March 2012
Using Enzymes For Odor Control
In this article, industry manufacturers answer common questions asked by building service contractors





PORTION CONTROL March 2012
Preportioned Chemicals: Why BSCs Prefer Them
Three BSCs talk about why they use preportioned chemicals

March 2012
Correlating Products and Procedures For Food Preparation Areas
Understandable and regular training must take center stage in proper foodservice sanitation and infection control

March 2012
Disinfecting and Sanitizing in Foodservice Facilities
Disinfecting and sanitizing procedures are crucial for killing bacteria that is present and could transfer to food



February 2012
Outline Appropriate Burnishing Procedures
In conjunction with a proper floor maintenance program, burnishing will keep floors looking like new






March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization






February 2012
Maintain The Look Of Floors Through Mopping
Developing a proper wet and dry mopping schedule will keep floors looking like new








February 2012
Know The Law: Immigration Legislation By State
What BSCs need to know about the immigration laws passed by Arizona, Alabama and other states



COVER STORY February 2012
Laying Down The Law
Internal audits and knowledgeable HR pros are the first line of defense against I-9 audits



BSC PROFILE February 2012
Varsity Facility Services: Like Father, Like Son
New CEO Eric Luke hopes to build on the foundation of success his father helped establish

February 2012
Matting's Role in Proper Floor Maintenance
Controlling dirt and debris will help maintain the look of floors

February 2012
Varsity Facility Services: From One Generation To The Next
Eric Luke is the new CEO, but his father, Arlo, held down the fort for nearly three decades






February 2012
Preventative Carpet Maintenance Will Prevent Spots and Stains
Carpet spotting programs should begin with vacuuming dry soil





February 2012
It's In The Bag
Clean up waste management with proper can liners



February 2012
Meet Increased Carpet Spotting Demands With Team Cleaning
Budget cuts have reduced the number of deep cleaning carpet extractions, putting more emphasis on carpet spotting





February 2012
Software Customization Gives BSCs Competitive Edge
End-user software can be tailored for individual customers and specific account requirements



February 2012
Sorting Through The Trash
What to consider when purchasing recycling and waste receptacles

MANUFACTURER ROUNDTABLE February 2012
Should Hand Sanitizer Be Placed In Schools, Prisons and Restrooms?
Not all facilities want to use an alcohol-based product; plus do restroom users need both soap and hand sanitizer?

MANUFACTURER ROUNDTABLE February 2012
Tips To Minimize Soap Waste
In addition, soap and hand sanitizer drips can damage surfaces




MANUFACTURER ROUNDTABLE February 2012
Hand Washing: How To Encourage Restroom Users
Tips to improve hand washing; plus, when antibacterial soap should be used


February 2012
Waging A Perpetual Campaign Against Organized Labor
The NLRB is making it easier for unions to recruit new members. How employers can fight back

MANUFACTURER ROUNDTABLE February 2012
Hand Sanitizer: What Makes It Green?
Analyzing the environmentally friendly aspects of hand sanitizer; plus a discussion about the product’s shelf life
















February 2012
Recycling To the MiniMax
The University of Washington protects the environment while saving valuable budget dollars


February 2012
Leading By Example at University of Washington
Gene Woodard takes a proactive approach to cleaning innovations - continuously improving his operations


























January 2012
ERP Software Helps Advance Distribution Businesses
Recent innovations in enterprise resource planning software prove to be invaluable to distributors. Manufacturers say there's more to come

January 2012
Green Consultants
When selling green cleaning programs, distributors should help customers identify sustainable practices already in place and pinpoint areas for improvement






January 2012
Industrial Soap Sales Strategies
On-site testing is essential for selling industrial soap








November 2011
The Ghost Of The Employee Free Choice Act
The Labor movement may gain momentum thanks to the National Labor Relations Board



January 2012
Top 5 Sales Leaders Of 2011
Meet the standout jan/san distributor sales reps who are taking the art of selling to a new level

January 2012
2011 Sales Leaders: Smooth And Groovy
Bill Allen, Fagan Sanitary Supply, West Elizabeth, Pa.

January 2012
2011 Sales Leaders: The Government Guru
Brad Bobbitt, AmSan, Pennsauken, N.J.

January 2012
2011 Sales Leaders: Diamond in the Rough
Lindy Hebert, Sanitary Supply Co., Beaumont, Texas

January 2012
2011 Sales Leaders: Living the American Dream
Hector Herrera, Armchem International Corp., Fort Lauderdale, Fla.

January 2012
2011 Sales Leaders: Wise Beyond His Years
Josh Brown, Northern Colorado Paper



































November 2011
Carpet Care After A Disaster
Identifying the steps necessary to care for carpets following a disaster



YOUR TWO CENTS November 2011
How Is Your Company Using Twitter?





November 2011
Government Accounts Require Attention To Detail
Putting effort into securing these accounts pays off with steady revenue

November 2011
Preventative Maintenance Protects Carpets
When it comes to water intrusion and carpet care, the best offense is a good defense




COVER STORY November 2011
United Services of America: Two Men, One Vision
Paul Senecal and Michael Diamond use a unique, 50/50 business partnership to lead their companies to nationally recognized growth





November 2011
Watch Out for Paper Cheaters
Don't get so caught up on the price of towel and tissue that you fall victim to cheater rolls







November 2011
Convenient Disinfectants
Wet wipes and aerosols can be used to disinfect commonly-touched surfaces and objects









November 2011
Saving on Towel and Tissue
Factors facility executives should consider before purchasing paper products

November 2011
Touch-free Soap And Paper Towel Dispensers Are Money Savers
Touch-free soap and paper towel dispensers can be tailored to reduce product overuse in public restroom




November 2011
Towel and Tissue: Is Thin In?
Purchasers look at paper weight as a way to save






MANUFACTURER FORUM November 2011
Maintenance Tips For Autoscrubbers
In this article, industry manufacturers answer common questions asked by building service contractors

November 2011
Jan/San Distribution Industry Holding Water
Sanitary Maintenance's latest sales study shows modest gains for distributors. Is the worst of the recession finally behind us?

November 2011
E-mail Marketing: Before Hitting Send
Important steps need to be taken by distributors prior to adding an e-mail component to their marketing efforts

November 2011
Dixon Boosts Clean with (OS1)
Certification audit showcases safety and green opportunities for one middle school

MANUFACTURER FORUM November 2011
Choosing the Right Autoscrubber
In this article, industry manufacturers answer common questions asked by building service contractors.





MANUFACTURER FORUM November 2011
Autoscrubbers Are Shrinking In Size, But Big Benefits Remain
In this article, industry manufacturers answer common questions asked by building service contractors.


November 2011
Courting A Customer's Inbox
E-mail marketing encourages online ordering and builds stronger customer relationships


November 2011
Certification Helps District Define Excellence
Upper Merion Area School District is first educational facility to nab CIMS certification


PRODUCTS November 2011
New Products: November/December 2011


MANUFACTURER FORUM November 2011
Autoscrubbers Using Less Water and Chemical To Clean
In this article, industry manufacturers answer common questions asked by building service contractors.




















October 2011
Stadium Venues Require Flexibility In Labor, Scheduling
Servicing sports and entertainment venues keeps BSCs and janitors on their toes





October 2011
M&A Remains Robust
Examining the impact of the recession, the capital gains tax scare and other trends affecting mergers and acquisitions in the building services industry

October 2011
Ideal Locations for Hand Sanitizer Dispensers
People aren't always around soap and water to wash hands; they need access to hand sanitizer

October 2011
Hand Sanitizer Beneficial Inside The Restroom
Dispensers give users a final reminder to clean hands before exiting the restroom






October 2011
Green Chemicals And Biobased Chemicals Can Overlap
Not all green chemicals are biobased, nor are all biobased chemicals considered green. But end users should be aware that there are instances when the two categories coincide








MANUFACTURER FORUM October 2011
Microfiber Damage


October 2011
Differentiating Green Chemicals From Biobased Chemicals
End users use the terms green and biobased interchangeably when discussing green chemicals. Doing so is inaccurate





October 2011
Helping Schools Ensure Hand Sanitizer Gets Utilized
Kids should be supervised when using hand sanitizer, especially if alcohol-based




October 2011
Wi-Fi In The Warehouse: Beneficial From A Cost Standpoint
The cost of Wi-Fi implementation in the warehouse has dropped significantly, making it more feasible for distributors


October 2011
Low-Moisture Carpet Cleaning Techniques
Methods to keeping carpet care part of custodial programs


October 2011
Wireless Warehouse
Implementing Wi-Fi in a distribution warehouse can increase picking efficiencies and productivity

October 2011
Free Vs. Fee-based Services
Are your "Value-adds" costing you more than anticipated? It may be time to start charging for services



PRODUCTS October 2011
New Products: October 2011



















September 2011
Arizona Custodians Strap On Their Backpacks
Mesa Public Schools support the use of backpack vacuums and tout their many benefits






September 2011
Is Green Still Growing?
What BSCs are saying about their use of green cleaning products, the popularity of green cleaning programs among customers and why the recession may have had a negative impact










September 2011
Maintaining No-Wax Flooring
The minimal maintenance attributed to no-wax floors is attractive to custodial departments

September 2011
Choosing The Right Disinfectant Against C. diff In Healthcare Facilities
A closer look at products and processes that prevent cross-contamination









September 2011
Hand Dryers: Clearing The Air
Today's feature-laden hand dryers are changing otherwise negative public perceptions

September 2011
One-On-One: Jennifer Rosenberg, Acorn Distributors
Mastering succession planning in a family business


MANUFACTURER FORUM September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER FORUM September 2011
Vacuums Role In Improving Indoor Air Quality
In this article, industry manufacturers answer common questions asked by building service contractors





September 2011
Book Excerpt: Customer Stratification
Learn how to determine which client relationships are valuable


September 2011
New To Distributors' Arsenal: Tablets
From product demonstrations to capturing delivery signatures, tablet devices are helping distributors simplify business operations

September 2011
Buying Groups Can Help Distributors Earn New Business
Access to private label products, diversified lines and national accounts helps expand customer bases



September 2011
The Scoop On Sanitizers
Distributors break down the advantages of hand sanitizers, proper placement and use

September 2011
Perfect Sales Pitch
Tips for delivering a sophisticated and successful sales presentation







PRODUCTS September 2011
New Products: September 2011







August 2011
More Than A Vacuum
Wet/dry vacuums offer versatility to departments, saving time and money

YOUR TWO CENTS August 2011
How Do You Motivate Your Sales Team?


August 2011
3rd Generation BSC: My Cleaning Service
Third-generation companies are rare in the cleaning industry. But the father-daughter-granddaughter team at Baltimore-based My Cleaning Service is positioning the company to continue its success for decades to come












August 2011
Custodial Department Guards Against Pests
Chadron State College maintains a disciplined pest management program throughout campus



MANUFACTURER FORUM August 2011
Cleaning Software Accommodates Mobile Devices


August 2011
Focusing on Floor Traction
To prevent slip-and-falls, departments must measure traction on floors




July 2011
Staying On Top Of Late Payers
Financial management software can help speed up the collections process and increase a distributor's profitability


August 2011
Preventing Slips And Falls
Proper prevention will minimize the likelihood of accidents and potential litigation associated with slip-and-fall instances






August 2011
Wet or Dry, Vacuums Can Help
Whether used after a disaster or in everyday cleaning, adding wet/dry vacuums to the floor care arsenal can save time and money for departments




MANUFACTURER FORUM August 2011
Contractor Interest In Software On The Rise


August 2011
Restroom Cleaning Goes Touch Free
Spray-and-vac restroom cleaning equipment improves cleanliness and efficiencies

August 2011
Cleaning Restrooms - A New Way Of Thinking
Steam earns audience approval at Seattle Children's Hospital










SUSTAINABILITY August 2011
Why Product Life Cycles Matter



August 2011
Improving Cleanliness with Spray-and-Squeegee
Spray-and-squeegee equipment is a touch free option to restroom cleaning

July 2011
Distributor Finds Advantage With LEED Facility And Culinary Academy
Tom Furia Jr., president of Penn Jersey Paper, discusses the company's strategies in the foodservice market






July 2011
Maintaining Entryway Floors
Mats and flooring need regular cleaning to keep facilities looking pristine


August 2011
Custodial Teams Are Atwitter Over Social Media
Networking and training are made easier through the use of social sites



July 2011
Proper Matting Keeps Entryways Clean
The key to a clean facility is prevention both indoors and outside


August 2011
Departments "Like" Social Media Benefits
Traditionally slow to adapt to change, many departments are experiencing significant communication benefits to social media sites











PRODUCTS July 2011
New Products: July/August 2011




July 2011
Cheater Paper: Are Distributors Selling It?
Deceitful distributors are selling customers short on paper purchases. How to remain profitable in today's volatile market of paper sales







MARKET PROFILE: EDUCATION June 2011
In Schools, Cleaning For Health Prioritizes Children's Wellness
As outsourcing of educational accounts continues to rise, BSCs are developing partnerships by providing green expertise






June 2011
One-Stop Shop
BSCs are realizing new income streams by introducing a wide array of services: from grounds care and pest control to restoration and security




June 2011
Spotlighting Cleaning Professionals
Recognizing custodial leaders for a job well done

June 2011
There's No "I" In Team
The Environmental Services Department at Samaritan Lebanon Community Hospital promotes a team cleaning environment


June 2011

Distributors can create new revenue streams by targeting government accounts









June 2011
Trending Toward Vacuums
Tackling floor cleaning challenges with vacuums that transition from hard to soft floors with ease

June 2011
Hospitals Target Infection Control Issues
Hospitals focus on providing safe environments through cleaning for health



June 2011
Perfect Sales Pitches For Restroom Cleaning Machines
Savvy jan/san distributors should be taking advantage of a new market opportunity by pushing restroom cleaning machines




June 2011
Sanitization Is Top Priority in Health Care
Hospitals focus on providing safe environments through cleaning for health

June 2011
Clean Restrooms Without Touching Surfaces
Spray-and-vac and spray-and-squeegee cleaning machines promote automated, touch-free restroom cleaning

MANUFACTURER FORUM June 2011
The Most Cost-Effective Towels










MANUFACTURER FORUM June 2011
Defining Common Green Paper Terminology


June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

June 2011
How To Jumpstart A Private Label Program
Distributors say there is no better time than now to begin offering proprietary products

MANUFACTURER FORUM June 2011
Why Sustainable Forestry Matters












MANUFACTURER FORUM June 2011
Controlling Towel & Tissue Overuse


June 2011
Tackling Floors Challenges
Sweepers that clean both hard and soft flooring have proven beneficial








June 2011
Proposed LEED-EBOM Revisions
USGBC targets 2012 for certification updates




June 2011
Tools To Kill and Remove Bed Bugs
There are a variety of options available to property owners, facility crews and homeowners to effectively eradicate bed bugs





June 2011
What is LEED-EBOM?
It's a certification designed to help green building operations and maintenance, and it's one custodial departments need to pay attention to




June 2011
Detecting A Bed Bug Problem
To effectively treat for bed bugs it is important to have at least a basic understanding of the biology and behavior of the pest

June 2011
2011 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers

PRODUCTS June 2011
New Products: June 2011


June 2011
Wholesalers: A Distributor's Ace In The 'Whole'
Wholesaler support gives Withers/KC Sanitary Supply the upper hand














May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.




COVER STORY May 2011
Staying In Touch: Utilizing Mobile Technology And Social Media
The connectivity encouraged by modern technology is enabling building service contractors to provide better, more personalized service




WEB BYTES May 2011
New On The Web: May 2011


MARKET PROFILE May 2011
Healthcare Accounts Require Dedication To Specialized Cleaning
Medical clinics, dental and doctor offices, surgical centers and imaging facilities are a lucrative niche

AROUND THE INDUSTRY May 2011
Activists, ACI Debate Use Of Triclosan




ASHKIN ON GREEN May 2011
Sustainability Is Simply Good Business


UP CLOSE: DILUTION CONTROL May 2011
Dilution Control: Closed Loop Chemical Dispensing Systems
Closed loop chemical dispensing systems promote safety, environmental responsibility and ensure proper chemical dilution

IN THE NEWS May 2011
USGBC Introduces LEED For Healthcare
Outlining environmentally responsible design and construction requirements for both new and existing buildings



WEB EXCLUSIVE May 2011
Sales Questions For Combination Machines
Distributor salespeople need to ask the right questions to match customers with the proper equipment

UP CLOSE: CARPET CARE May 2011
Making The Case For Combination Equipment
Scrubber-extractor and vacuum-sweeper units allow end users to clean both hard floors and carpeted surfaces with the same machine









TECHNOLOGY May 2011
Burn Less Fuel With Better Routes
Routing software can help ease the pain at the gas pump

April 2011
Cardinal's Kismet
How Jim DeGrado, president of Cardinal Building Maintenance, helped his company realize its green cleaning destiny

COVER STORY May 2011
What's New?
100 products from the last year







ASHKIN ON GREEN April 2011
Contractors' Role In Earth Day





FEATURES April 2011
Please Recycle
Wishard Health Services doesn't throw it away, they throw it back



ONE-ON-ONE April 2011
One-On-One: Shelley Riley, Maintenance Mart
Phoenix-based Maintenance Mart is a sustainable success story

UP CLOSE: JANITOR CARTS April 2011
Matching Janitor Carts With Customers
Janitor carts offer plenty of 'bells and whistles' — cleaning departments need guidance from distributors to choose the right features




MANUFACTURER FORUM April 2011
Chemical Alternatives To Green Disinfectants


UP CLOSE: TOWEL & TISSUE April 2011
Paper Manufacturers Are On A Sustainable Roll
Paper manufacturers have taken towel and tissue products to a whole new level with sustainable forestry

FEATURES April 2011
Penny Wise, Pound Foolish
Extending the life of carpeting through proper maintenance and due diligence


MANUFACTURER FORUM April 2011
Green Vs. Green-Certified Chemicals






FROM THE EDITOR April 2011
Attracting A Younger Workforce



FEATURES April 2011
Clearing The Air
The role the custodial operation plays in bettering indoor air quality

TECHNOLOGY April 2011
Customer Service Gets Social
Social media sites such as Twitter and Facebook are inexpensive, efficient ways for distributors to reach clients



PRODUCTS April 2011
New Products: April 2011


INDOOR AIR QUALITY April 2011
Curbing Asthma In Schools
Distributors can help janitors improve indoor air quality in schools, which will keep kids in the classroom

EDITORIAL April 2011
Green's Accelerated Acceptance



FEATURES April 2011
Feminine Hygiene Products: A Convenient Truth
Catering to women's needs in public restrooms bodes well for business

COVER STORY April 2011
Uniform Companies: Jan/San Wannabes?
Uniform companies are a new threat to distributors' traditional customer base







COVER STORY April 2011
Outsourcing's Fine Print
Before facilities outsource custodial operations, executives should examine the fine print items that are often overlooked on building service contractor proposals

COVER STORY March 2011
Customer Screening
BSCs are heading into new business partnerships with caution. Why vetting prospects is more important today






March 2011
Restroom Cleaning Machines Greatly Increase Efficiencies
Clean more efficiently and thoroughly without touching the contaminants lurking in a restroom




SOAP March 2011
The Biggest Soap Seller
Distributors find bulk soap sales are outpacing cartridge sales

PRODUCTS March 2011
New Products: March 2011


MANUFACTURER FORUM March 2011
Combatting Theft Of Pre-Portioned Chemicals


MANUFACTURER FORUM March 2011
Cost Misconceptions Of Pre-Portioned Chemicals



UP CLOSE: SOAP March 2011
Simplifying Soap
Multi-soap dispensers let customers install a variety of soaps throughout the building, while requiring only one type of model


FROM THE EDITOR March 2011
Jan/San's Best Online Sellers




MANUFACTURER FORUM March 2011
The Benefits Of Pre-Portioned Chemicals


SUSTAINABILITY March 2011
Staffing For Sustainability
New staff positions reflect the growing importance of pursuing sustainable goals

WAREHOUSE MANAGEMENT March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space

WAREHOUSE MANAGEMENT March 2011
Freeing Up Warehouse Space
If implementing a narrow-aisle racking system doesn’t fit the budget, there are minor and low-cost alterations distributors can make to better utilize their warehouse space


COVER STORY March 2011
e-commerce: A Work In Progress
With few online sales to show for their current 'e-efforts,' distributors ponder what it will take to build their web clientele

FEATURES February 2011
Spotlighting Chemical-Free Cleaning
Regional School District No. 6 highlights some of the benefits to their green and chemical-free program





FEATURES February 2011
Restroom Dispensers Boost Hand Hygiene
Proper soap and paper towel selection can help facilities boost hand washing and overall employee health

MARKET PROFILE: RETAIL February 2011
Mr. Clean Maintenance Systems Specializes In Retail Accounts
Floor care is king for these accounts, and the prevalence of polished concrete flooring has kept BSCs on their toes

COVER STORY February 2011
Health Scare
How BSCs are preparing for possible implementation of health care reform legislation

ASHKIN ON GREEN February 2011
Ingredient Disclosure: Proof Of Green



FEATURES February 2011
Focus On Food Service
Quality food without quality cleaning fails to keep food service areas free from disease and rodents


PRODUCTS February 2011
New Products: February 2011



UP CLOSE: FLOOR CARE February 2011
Floor Care After Winter
Winter wreaks havoc on floors. Simple maintenance and restoration at the onset of spring is critical in keeping floor care costs low

FEATURES February 2011
Defining Green and Sustainability
Sorting through the green and sustainable lexicon

FEATURES February 2011
Outlining Green Certifications
Updating the latest green certifications and what they mean to HS readers

FREETIME February 2011
The Search For Clean Water


FROM THE EDITOR February 2011
Back To Basics


SOAP & HAND SANITIZERS February 2011
Anti-Microbial and Green Soap Differences Explained
Manufacturers outline the differences between various types of soap options on the market

EDITORIAL February 2011
New Additions For A New Year


TECHNOLOGY February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

TECHNOLOGY February 2011
Voice Resonates Beyond Picking


COVER STORY February 2011
2011 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

FEATURES February 2011
Floor Equipment: Small Machines, Big Advantages
Outlining the benefits of small floor care equipment

COVER STORY February 2011
Connecting the Dots to Process Cleaning
A step-by-step approach to creating cleaning efficiencies and best practices


PRODUCTS January 2011
New Products: January 2011


IN THE NEWS January 2011
Plenty of Action At ISSA/INTERCLEAN



UP CLOSE: VACUUMS January 2011
Vacuums: Easy Riders
Ride-on sweeper vacuums have become efficient units for vacuuming large, carpeted facilities

UP CLOSE: GREEN PRODUCTS January 2011
Green From Start To Finish
Life-cycle thinking can help distributors choose between green products

FREETIME January 2011
Long Live 'The King'


FROM THE EDITOR January 2011
Life Cycle: The New Industry Buzzword


INFECTION CONTROL January 2011
Check-Up On Hospital Cleaning
Changes to how hospitals are reimbursed for Medicare and Medicaid patients have cleaning staffs ramping up their cleaning efforts

TECHNOLOGY January 2011
To The Cloud
Cloud computing lets distributors focus on their business rather than IT concerns

COVER STORY January 2011
Fixed Income
With the right pieces in place, equipment repair can be a great profit generator

LETTER TO THE EDITOR January 2011
History Proves Education Is Indispensable


YOUR TWO CENTS November 2010
How Is Your Company Utilizing Mobile Devices?



COVER STORY November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries

OBITUARIES November 2010
SM Loses Colleague And Good Friend


LETTER TO THE EDITOR November 2010
Smaller Burnishers Are Popular, Too



AROUND THE INDUSTRY November 2010
Study Identifies The Germiest School Surfaces



EDITOR'S NOTE November 2010
School Germ Hot Spots Report Surprises Many


UP CLOSE: PRIVATE LABEL PRODUCTS November 2010
Private Label Distributors See Poor Economy As Time To Shine
The slow recovery from the recession has allowed distributors more time to market and engage potential and current clients

SOAP & HAND SANITIZERS November 2010
Green And Biobased Products Continue To Evolve



UP CLOSE: FLOOR PADS November 2010
Diamonds Are A Janitor's Best Friend
Diamond floor pads are growing in popularity as more facilities install concrete floors

FREETIME November 2010
Building Homes In Mexico


EDITORIAL November 2010
Pay Attention To LEED Changes


FROM THE EDITOR November 2010
Changes Coming To LEED


FEATURES November 2010
Cleaners & Disinfectants: There's A Wipe For That
Convenience and chemistry drives interest in cleaning wipes

TECHNOLOGY November 2010
Adapting Product Catalogs To E-commerce
Online product materials should differ from their print counterparts

SPECIAL PRODUCTS SECTION November 2010
ISSA/INTERCLEAN 2010 Product Showcase
The latest innovations from the Orlando trade show

COVER STORY November 2010
Hard Sell: Sales Training
Now is not the time to stop investing in your sales staff

FEATURES November 2010
Hand Tools: Cleaning Schools One Floor At A Time
Identifying mopping tools that earn top grades

EDITOR'S NOTE October 2010
Bedbugs Continue to Plague Facilities


YOUR TWO CENTS October 2010
How Do You Motivate Frontline Workers?


COVER STORY October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

SPECIAL SECTION October 2010
2010 ISSA/INTERCLEAN Show Guide


AROUND THE INDUSTRY October 2010
Green Buildings Improve Occupant Health


AROUND THE INDUSTRY October 2010
Superbug A Potential Threat In U.S.


GREEN NEWS October 2010
New Guidelines For School Cleaning


ASHKIN ON GREEN October 2010
See Green At ISSA/INTERCLEAN




UP CLOSE: HAND DRYERS October 2010
Hand Dryers: Green Attributes That Aren't Just A Bunch Of Hot Air
Studies show hand dryers have a minimal impact on the environment

UP CLOSE: RESTROOM CARE October 2010
Waterless Urinals: An Attractive Upgrade For Green Facilities
To fully achieve the benefits of waterless urinals, they must be properly installed and maintained

UP CLOSE: CLEANERS & DISINFECTANTS October 2010
Cleaning Around Sensitive Populations
Schools, healthcare facilities and even office buildings house vulnerable occupants that can be adversely affected by harsh chemicals


UP CLOSE: MATTING October 2010
Stopping Slips, Trips and Falls
Proper placement and care of matting can help create safer flooring, especially for the elderly

BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

FROM THE EDITOR October 2010
Fraudulent Falls On The Rise


FREETIME October 2010
Still Shredding


EDITORIAL October 2010
Infection Control Should Never Rest


SHOW GUIDE October 2010
2010 ISSA/INTERCLEAN Show Guide


COVER STORY October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

FEATURES October 2010
Floor Chemicals: Shifting Towards Green
Successfully transitioning to a green floor care program requires education, training and due diligence

YOUR TWO CENTS September 2010
What Was Your Company's Biggest Mistake?


COVER STORY October 2010
The Sustainable School
The University of Alberta Focuses on the "Triple Bottom Line" — People, Planet and Profits

COVER STORY September 2010
Faces of the Frontline
College students, immigrants, retirees, moonlighters — an up-close look at today's janitorial workforce

PRODUCTS September 2010
New Products: September 2010




AROUND THE INDUSTRY September 2010
New Mold Regulations In Kentucky and Louisiana


MERGERS & OTHER MOVES September 2010
Industry Mergers: September 2010


ASSOCIATION UPDATE September 2010
ISSA Elects 2010 Board Members



IN THE NEWS September 2010
Bed Bug Infestations On The Rise


UP CLOSE: AEROSOLS AND WIPES September 2010
Aerosols And Wipes: Simple Solutions
Today's aerosols and premoistened wipes are still easy to use, but now they're also considered green

UP CLOSE: FLOOR CARE September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?


FREETIME September 2010
Ready For Takeoff


FROM THE EDITOR September 2010
Don't Let Customers Pass You By


EDITORIAL September 2010
Bed Bugs Are Back


ISSA/INTERCLEAN 2010 PREVIEW September 2010
This Year's Show Is 'All About You'
Distributors have the opportunity to steer the content of Orlando trade show

TECHNOLOGY September 2010
Help With Deliveries
Distributors are utilizing third-parties — and ERP software — to ship small orders

COVER STORY September 2010
Green Credentials
WAXIE and NICHOLS earn LEED certification — and enhance green credibility with customers


COVER STORY August 2010
Greening America's Pastime
Marsden Bldg Maintenance: Leading the league in environmentally friendly cleaning at Target Field


TEAM SOFTWARE / SPONSORED September 2010
Technology That Keeps Your Business Flexible
Team Software / Sponsored


FEATURES August 2010
Restroom Training: From Products To Processes
Emphasizing the importance of training when focusing on restroom cleanliness




ONE-ON-ONE August 2010
A Distributor's Growing Gains
How Hill & Markes Inc. distinguished itself


FEATURES August 2010
Carpet Care: Cleaning Up A Controversial Issue
Proper techniques and pros and cons to bonnet cleaning

EDITORIAL August 2010
Schools Targeted For Growth



UP CLOSE: TOWEL & TISSUE August 2010
Know Your Green Paper Certifications
Green paper products come with a laundry list of certifications. Breaking down what each one means


FEATURES August 2010
Safety: Preparing For the Worst
Manager tout training and safety techniques as the key to emergency preparedness

UP CLOSE: ICE MELT August 2010
Ice Melt: Melting Points
Chlorides, acetates and blends — when winter comes, help end users choose the appropriate ice melter

FREETIME August 2010
The Green-thumbed Distributors


FROM THE EDITOR August 2010
Put Cleaning At The Head Of The Class


INFECTION CONTROL August 2010
MRSA Still A Concern For Schools
As a new academic year approaches, distributors can help custodial crews prepare for possible staph infections

COVER STORY August 2010
A Sustainable Approach To Green
Addressing Today's Cleaning Needs — Without Compromising Future Resources

TECHNOLOGY August 2010
Product Forecasting Made Easier
Demand forecasting software helps distributors accurately budget and optimize inventory decisions

PRODUCTS August 2010
New Products: July/August 2010


COVER STORY August 2010
Cut Out?
Custodial outsourcing is on the rise in K-12 schools. Make sure you're a pivotal link in the supply chain or risk losing business


COVER STORY June 2010
Embracing Sustainability
BSCs are saving money and increasing revenue as they go beyond 'green'




UP CLOSE: HAND SANITIZER June 2010
Post-Pandemic Hand Hygiene
H1N1 made the public realize the importance of clean hands, which is strengthening hand sanitizer sales year-round

FEATURES June 2010
Dispensers: Don't Touch That
Distributors address the ins and outs of touch-free soap and towel dispensers


PRODUCTS June 2010
New Products: June 2010





MERGERS & ACQUISITIONS June 2010
WAXIE Acquires Five Star Sanitary Products


TECHNOLOGY June 2010
Slotting Software: Piecing Together Your Warehouse
Slotting software increases picking productivity and makes order selection easier, safer and more accurate

WHOLESALERS June 2010
Wholesalers: Multiple Markets, One Partner
Many distributors are thinking diversification after the recession. Partnering with a wholesaler can help ease the transition

FEATURES June 2010
IAQ: Cleaning Boosts Student Health And Productivity
Going green and taking steps to improve indoor air quality has proven to aid in education


COVER STORY June 2010
Get Your Price!
Every distributor can offer cheap products and so-called "value-adds." Know what your customers truly need and GET PAID top dollar for it


FEATURES June 2010
Equipment: Four On The Floor
The top four tips for stretching the floor-cleaning equipment dollar

COVER STORY June 2010
2010 In-House Reader Survey
Managers reflect on how the economy has influenced staffing, budgets and purchasing, while making environmental headway



AROUND THE INDUSTRY May 2010
Amsterdam Show Awards Innovation



EXECUTIVE INTERVIEW May 2010
Paul Taylor, ESS Inc.
Improving employees' quality of life with hands-on leadership

COVER STORY May 2010
Next Stop, The World
How contract cleaning is growing into a global business




PEOPLE May 2010
NJSSA Honors Casse-Bender



UP CLOSE: DILUTION CONTROL May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

FREETIME May 2010
Cycling For A Cure


NEWSTICKER May 2010
SEIU Elects New President



FROM THE EDITOR May 2010
Recovery? Maybe Next Year


TECHNOLOGY May 2010
Paperless Office: Save a Tree, Save Some Green
A paperless office eliminates tedious filing of invoices and receipts, saving distributors time and money






PRODUCTS April 2010
New Products: April 2010


AROUND THE INDUSTRY April 2010
Bulk Soap Dispensers Can Contaminate Hands





UP CLOSE: VACUUMS April 2010
Quiet Carpet Care
Day cleaning is increasing the demand for low-decibel vacuums

FROM THE EDITOR April 2010
Don't Just Move Product, Educate


FEATURES April 2010
Waste Management: Talking Trash
Collecting waste and cigarette butts can easily improve a facility's appearance

TECHNOLOGY April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

COVER STORY April 2010
Dead Stock Strategies
How to prevent lifeless stock from filling up your warehouse. Plus: Tips for liquidating your current dead stock

FEATURES April 2010
Carpet Care: Spotlighting Carpet Extraction
Manufacturers weigh in on proper extraction techniques and emerging trends

COVER STORY April 2010
Flagging Green Cleaning in State Schools
The number of states requiring green cleaning in schools grows at a steady clip

COVER STORY March 2010
Overdue Diligence
How BSCs can avoid hiring undocumented workers



PRODUCTS March 2010
New Products: March 2010


ASSOCIATION UPDATE March 2010
SDA Changes Name, Elects New Board





UP CLOSE: SOAP AND HAND SANITIZER March 2010
Preventing Dermatitis Without Sacrificing Good Hand Hygiene
Frequent hand washing reduces the spread of infectious disease, but it also severely dries out skin

UP CLOSE: GREEN PRODUCTS March 2010
Environmentally Friendly Products Have Sales Reps Seeing Green
Selling green programs to new and existing customers is no longer an uphill battle


FREETIME March 2010
Come See What's Brewing


FROM THE EDITOR March 2010
Putting Cleaning In The 'Spotlight'


TECHNOLOGY March 2010
Defending Data On-The-Go
Mobile devices can contain valuable company and customer data. Take appropriate measures to ensure it stays in the right hands

COVER STORY March 2010
Cash In on the 'New Cleaning'
End user trends are changing, but distributors still have a critical role to play


FEATURES February 2010
Floor Care: Identifying Flooring Trends
Industry innovations lead to easy and healthy cleaning

COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

ASHKINONGREEN February 2010
Sustainability: How To Grow Beyond 'Green'



MULTI-PURPOSE CHEMICALS February 2010
Multi-purpose Chemicals: The Power Of One


FEATURES February 2010
Restroom: Superbugs In A Hospital Near You
As superbugs pose increasing risk to patients, hospital restroom cleaning operations must exercise some due diligence in chemical selection and training

PRODUCTS February 2010
New Products: February 2010




EDITORIAL February 2010
Talkin' 'Bout My Generation


FEATURES February 2010
Day Cleaning: Casting Light On Cleaning Operations
The script for developing a successful day cleaning program

UP CLOSE: FLOOR CARE February 2010
Floor Stripper Chemistry Continues To Evolve
Environmentally friendly advancements to floor care chemicals have made them more appealing to customers

FREETIME February 2010
Running A 'Clean' Comedy Club


FROM THE EDITOR February 2010
Connect With The Right Audience


TECHNOLOGY February 2010
Social Networking Isn't Just For Kids
Business owners can use these sites to interact with colleagues and keep customers up-to-date on promotions and products

COVER STORY February 2010
2010 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, buying groups, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

COVER STORY February 2010
Walmart: Save Money, Build Better
Walmart sets new precedent for facility green standards



UP CLOSE: RESTROOM CARE January 2010
H1N1 Impacts Touch-free Product Sales
More facilities are making the switch to touch-free restroom products in light of the current H1N1 pandemic

SUPPLY CHAIN PARTNERS January 2010
Supply Chain Partners: A Tight Bond
Distributors are gaining a competitive advantage by partnering with industry wholesalers, buying groups and manufacturer reps

TECHNOLOGY January 2010
ERP Software: Sales Made Easy
ERP software can help both sales reps and managers simplify the selling process

FROM THE EDITOR January 2010
The Next Trend Of The Decade


COVER STORY January 2010
Recovery (at what cost?)
Even economic upturns come with a price tag. How distributors are prepping for higher product prices in 2010



FREETIME January 2010
Getting To The Starting Line




AROUND THE INDUSTRY January 2010
MRSA Infections Up 90 Percent


LETTER TO THE EDITOR January 2010
Letter To The Editor: January 2010


PRODUCTS January 2010
New Products: January 2010


UP CLOSE: CARPET CARE January 2010
Examining Green Carpet Care Chemicals
Today's third-party certifiers put chemicals through stringent testing in order to gain green certification

COVER STORY November 2009
The Right 'Stuff'
Are jan/san distributors meeting end user needs? How you match up

TECHNOLOGY November 2009
Customized e-Commerce
Distributors are making buying online more personal than the basic shopping cart

FROM THE EDITOR November 2009
Trash Talk


FREETIME November 2009
Practicing The Art Of 'Rolling'


UP CLOSE: CARPET CARE November 2009
Extracting Answers
A panel of industry experts solves common carpet cleaning questions

UP CLOSE: INFECTION CONTROL November 2009
Combatting H1N1 In Office Buildings
Proper disinfection methods and hand washing are critical to reducing influenza outbreaks

UP CLOSE: FLOOR CARE November 2009
Applying European Trends To Floor Care
Help customers maintain floors faster and cheaper with a non-wet look

IN THE NEWS November 2009
A Sweet Homecoming For ISSA/INTERCLEAN




EDITORIAL November 2009
Price Isn't Everything


SALES AND MARKETING November 2009
Print Materials Still Relevant In Digital Age


CONTRACTINGINSIGHTS November 2009
How To Lose A Customer In Five Steps



COVER STORY November 2009
Polling Green
Four out of five BSCs now use green cleaning products, according to a Contracting Profits survey

HUMAN RESOURCES November 2009
Assembling The Perfect Uniform
Creating an employee get-up from shirt to shoes

COVER STORY November 2009
Gauging Efficiency
Workloading — the science of doing more with less — requires management buy-in and staff commitment

FEATURES November 2009
Designing A Greener Disinfectant
As the EPA launches pilots to green disinfectants and sanitizers, organizations can begin greening disinfectant use today

FEATURES November 2009
Towel's Impact On Hand Washing
Proper hand washing is only effective if done right and seen through to the last step: Drying

FEATURES November 2009
Evolution Of Floor Care Chemicals
Advancements make green floor finishes and strippers more appealing to end users


BUYING GROUPS October 2009
Group Movement
Distributors explain how buying groups provide 'strength in numbers,' especially in today's tough economy

BOOK EXCERPT October 2009
Building A Stronger Bottom Line
"Optimizing Distributor Profitability" outlines best practices of top performing firms

FROM THE EDITOR October 2009
Overwhelmed By Green?


FREETIME October 2009
Surf's Up


UP CLOSE: FLOOR PADS October 2009
Ensuring Floors Look Pristine
Educating end users on proper floor care procedures can help avoid costly mistakes


OBITUARY October 2009
Former ISSA President Passes Away






ASHKIN ON GREEN October 2009
Green Paper And Plastic


COVER STORY October 2009
Steady Flow
BSC strategies for managing cash flow during tough times

COVER STORY October 2009
Green Update


SPECIAL PRODUCTS SECTION October 2009
ISSA/INTERCLEAN 2009 Product Showcase
The latest innovations from the Chicago trade show

FEATURES September 2009
Infection Control: Flushing Away Germs
Preventing Cross-Contamination in the Restroom

FEATURES September 2009
IAQ: Sifting Through The Rubble
Proper Vacuum Filtration Is Key To Protecting IAQ


CONTRACTING INSIGHTS September 2009
Cold Calls Require A Warm-Up




ISSA/INTERCLEAN 2009 September 2009
Chicago Trade Show Seminar Schedule And Exhibitor List


COVER STORY September 2009
Green Training: Extra Credit
State-Mandated Green Standards Send Cleaning Crews Back To School



COVER STORY September 2009
Pricing Pressure
How to safeguard your prices in the face of a tattered economy and cash-strapped customers

TECHNOLOGY September 2009
Routing Software: En Route To Better Service
Routing software plans more efficient deliveries, helping to save time and money

EXCLUSIVE SURVEY RESULTS September 2009
Distributor Sales 2008
SM's exclusive survey results reveal a decline in sales

FROM THE EDITOR September 2009
Sales Are Down, But Distributors Are Not Out


FREETIME September 2009
Send In The Clown Band


UP CLOSE: HAND DRYERS September 2009
Throwing In The (Paper) Towel
Today's high-speed hand dryers are helping end users save on operational costs while also promoting sustainable restrooms

UP CLOSE: MICROFIBER September 2009
Easily Green
Microfiber has become a component of green programs, despite the product category not being certified by a third party


ASSOCIATION UPDATE September 2009
ISSA Elects 2010 Board Members


PRODUCTS September 2009
New Products: September 2009



COVER STORY August 2009
The Big Squeeze
Productivity And Your Employees

FEATURE August 2009
Disinfection: Six Steps To Better Restroom Cleanliness
Preventing cross-contamination by implementing proper cleaning procedures

FEATURE August 2009
Carpet Care Certifications
CRI answers the demand for environmental standards in carpet care equipment







ASHKIN ON GREEN August 2009
Green Vacuuming Not Just About The Carpet


COVER STORY August 2009
Game Plan For Growth
Making up for recessionary losses: New markets, new services, new staff


ISSA/INTERCLEAN 2009 PREVIEW July 2009
ISSA/INTERCLEAN 2009: Green Is The 'Bright Idea'
ISSA announces highlights and keynote speaker for Chicago show

TECHNOLOGY July 2009
Software Simplifying Customer Pricing
Customer pricing software allows today's distributors to set and modify product prices with ease

FROM THE EDITOR July 2009
Overseas Innovation


FREETIME July 2009
Miss Oklahoma's Dad


UP CLOSE: CARPET CARE July 2009
Cleaning Heavily-Soiled Carpeted Areas
The right blend of products and equipment can help keep customers' carpets in good standing order

UP CLOSE: ICE MELT July 2009
Ice Melt: Remember ‘Mother Earth’ When Fighting ‘Mother Nature’
Environmentally friendly ice melt is available, but distributors need to avoid greenwashing

UP CLOSE: TOWEL & TISSUE July 2009
Making Sense Of Recycled Paper
Understanding the difference between recycled fiber and post consumer waste is step one to selling green paper



ASSOCIATION UPDATE July 2009
SEWSSA Operation Clean Sweep A Success


CONTRACTING INSIGHTS July 2009
Growing Up During Down Times





ASHKIN ON GREEN July 2009
Guide To Selecting Green Chemicals



DAY CLEANING July 2009
Adapting To Day Cleaning
Getting janitors and occupants accustomed to daytime cleaning











COVER STORY June 2009
2009 Housekeeping Solutions Reader Survey
What a difference a year makes. In-house managers reflect on the shift in industry-wide spending, purchasing and green and management decision-making

FEATURE June 2009
A Bright Idea: Green Cleaning
Environmentally preferable cleaning is no longer an option, but a necessity

FEATURE June 2009
Floor Equipment: Cost Cutting In A Tough Economy
Comparing the cost of repairs with new purchases and making the most of floor care equipment

FEATURE June 2009
Soap & Sanitizer: Infection Control Begins With Hand Hygiene
Soaps and hand sanitizers can have a big impact on personal and economic welfare

EDITORIAL June 2009
Edging Out The Competition


COVER STORY June 2009
Preserving The Bottom Line
The current economy is forcing distributors to re-examine their business strategies

WHOLESALERS June 2009
Wholesalers: Banding Together
Wholesalers helping distributors manage their inventory during this recession

TECHNOLOGY June 2009
Fit To Print
Despite online capabilities, distributors still have demand to print catalogs and product labels

FROM THE EDITOR June 2009
It's Time To Listen To Your Customers



UP CLOSE: RESTROOM CARE June 2009
Feminine Hygiene: The Untapped Market
Feminine hygiene products are often overlooked by purchasing agents

UP CLOSE: FLOOR CARE June 2009
Cleaning With Water
Electrolyzed water and steam vapor systems allow end users to clean without chemicals


PRODUCTS June 2009
New Products: June 2009



INFECTION CONTROL May 2009
Cross-Contamination Hot Spots


EXECUTIVE INTERVIEW May 2009
Jim Sutton, Better Business Cleaning Inc.


COVER STORY May 2009
Finders Keepers
Our survey reveals turnover is down. How BSCs are holding on to the best employees







REGARDING... May 2009
Cleaning Receives Mixed Messages









ONLINE REPORT April 2009
H1N1 Fact Sheet For Cleaning Professionals
What industry professionals need to know about swine flu

OBITUARY May 2009
Howard Coffey Passes Away


TECHNOLOGY May 2009
Foolproof Delivery
POD software allows for streamlined ticketing, document retrieval

FREETIME May 2009
Rescue On The Water


UP CLOSE: AUTOMATIC SCRUBBERS May 2009
Safety First
Tips for teaching proper operator use and maintenance of automatic scrubbers

UP CLOSE: CHEMICAL PROPORTIONING May 2009
Warewashing: A Labor-intensive Sale
Customer service is key when offering foodservice and laundry chemical dispensing systems


WEB BYTES May 2009
ISSA Debuts New Home Page


MERGERS AND ACQUISITIONS May 2009
Kimberly-Clark Acquires Safety Products Company


COVER STORY April 2009
Green Goes Platinum
How Chicago's FBI building became the first LEED-EB: O&M Platinum-certified facility

FEATURE April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

FEATURE April 2009
Carpet Care From Start To Finish
From preparation to drying, end users outline the steps necessary to successfully care for carpets

COVER STORY April 2009
Campaigning For Green
More and more states are proposing green cleaning legislation aimed at schools. A look at how civic-minded distributors are leading the charge

TECHNOLOGY April 2009
Diversifying Through Partnerships
Internet trading networks offer distributors the ability to streamline sourcing while maintaining their level of expertise

FROM THE EDITOR April 2009
Drive Green Initiatives


FREETIME April 2009
Getting The Band Back Together


UP CLOSE: SOAP April 2009
Contaminated Hands?
Study finds refillable soap dispensers can be breeding grounds for bacteria

UP CLOSE: PRIVATE-LABEL PRODUCTS April 2009
Competing Against National Brands
Customer interest in private-label products are expected to increase during a recession

UP CLOSE: VACUUMS April 2009
Cleaning Carpets Without Tiring
Lightweight uprights may not be as powerful as traditional vacuums, but help improve worker productivity



PRODUCTS April 2009
New Products: April 2009





CONTRACTING INSIGHTS April 2009
Distributors Need To Show BSCs Their Value



ASHKIN ON GREEN April 2009
Promote Yourself On Earth Day


COVER STORY April 2009
Bid To Win



ONLINE REPORT April 2009
Swine Flu Resource Information


FROM THE EDITOR March 2009
How Much Are Your Services Worth?


FREETIME March 2009
Life Through The Lens


UP CLOSE: ODOR CONTROL March 2009
Conquering Restroom Odors
Proper use of fragrances and daily cleaning help quell unpleasant smells

UP CLOSE: BROOMS, BRUSHES & MOPS March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

UP CLOSE: CLEANERS & DISINFECTANTS March 2009
Green: The Only Option?
Green cleaners have their place in a cleaning program, but end users must be aware of their limitations

IN THE NEWS March 2009
Learning From A Recession



AROUND THE INDUSTRY March 2009
Pulire Asia Expo Announces New Dates


EDITORIAL March 2009
From Janitors To Scientists?



BUSINESSCENTER March 2009
Choosing The Right Insurance Coverage



COVER STORY March 2009
Cleaning Science
With concern for occupant health growing, BSCs turn to data to validate sanitation claims


BIDDING March 2009
Reverse Auctions: Losing Propositions
Selling services in online auctions only reinforces the view that cleaning is a commodity, BSCs say

ASHKINONGREEN March 2009
Green Soap And Hand Sanitizer Options


CONTRACTINGINSIGHTS March 2009
Commission Vs. Salary: The Sales Pay Scale


OPERATIONSLOG: FLOOR CARE March 2009
Slips, Trips and Falls Prevention


OPERATIONSLOG: WASTE MANAGEMENT March 2009
Cooperative Cleaning Gets Occupants To Pitch In


COVER STORY February 2009
Trimming Your Budget
Corporate to Housekeeping: "Pare your budget without sacrificing safety and appearance!" Where and how to cut

FEATURE February 2009
A Game Plan For Cleaning Gym Floors
Identifying best practices to maintaining and extending the life of "the hardwood"

FEATURE February 2009
Green Regulations: Thou Shalt Not...
...disregard green cleaning mandates. Abiding by the law is made easier through education and training

FEATURE February 2009
Targeting Restroom Hot Spots
Identifying trouble areas in an effort to improve perception and reduce cross-contamination

BUYER'S GUIDE February 2009
2009 Buyer's Guide
Sanitary Maintenance's online Buyer's Guide features manufacturers, wholesalers, product and brand-name listings to make sourcing products and suppliers a breeze

TECHNOLOGY February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations

UP CLOSE: FLOOR CARE February 2009
Studying Up On School Floor-Care Programs
A variety of hard-surface floors makes for a complicated sale of floor-care chemicals in educational facilities

FROM THE EDITOR February 2009
Social Networking For The Cleaning Industry



IN THE NEWS February 2009
CRI Withdraws Support For GS-37



ASSOCIATION NEWS February 2009
IEHA Signs Agreement With CRI




NEWSBRIEFS February 2009
CRI Withdraws Support For GS-37


TECHTALK February 2009
Virtual Workplace Provides Options


CONTRACTINGINSIGHTS February 2009
The Time Is Ripe For Acquisitions


COVER STORY February 2009
Staying Afloat
How BSCs are faring during these turbulent economic times

EXECUTIVE INTERVIEW February 2009
Jamie Gutierrez: Midwest Maintenance
Educating and promoting employees key to company's business plan


OPERATIONSLOG: TOUCH-FREE PRODUCTS February 2009
Touch-free Technology Improvements Reduce Costs


OPERATIONSLOG: WATERLESS URINALS February 2009
Waterless Urinal Cleaning Specifications


OPERATIONSLOG: CARPET CARE February 2009
Extractors: Truck Mount Vs. Portable


COVER STORY January 2009
Supply & Demand Quandary
Are you getting products from the best source?

TECHNOLOGY January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

UP CLOSE: TOUCH-FREE January 2009
A Clean Exit
Touch-free door handles afford patrons additional restroom peace of mind

FREETIME January 2009
Herding Sheep For Charity


UP CLOSE: OXY & BIOBASED PRODUCTS January 2009
Restroom Cleaning With Natural Resources
From soap to glass cleaner, oxygen and biobased products can be used in nearly all restroom areas

UP CLOSE: CARPET CARE January 2009
Rising Demand For Certified Equipment And Chemicals
Customers are asking for approved products from the Carpet and Rug Institute. What sets them apart?

IN THE NEWS January 2009
Distributors Learn From Last Winter


ONE-ON-ONE January 2009
The Personal Approach To Distribution


AROUND THE INDUSTRY January 2009
Companies Earn Green Recognition


EDITORIAL January 2009
Be A Consultant To Customers In 2009


NEWSBRIEFS January 2009
LEED 2009 To Reduce Cleaning Credits


CONTRACTINGINSIGHTS January 2009
Are You Following Immigration Laws?


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Customers Demand Green; BSCs Supply It


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Green Cleaning Helps Improve IAQ


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Examining Aerosol Attibutes


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Proper Floor Pad Determined By Composition


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Choosing The Right Battery For Equipment


CLEANING PROFESSIONAL'S FIELD GUIDE 2009 January 2009
Appropriate Upright Vacuum Use


ASHKINONGREEN January 2009
Defining Green Floor-care Equipment


OPERATIONSLOG: GREEN CLEANING January 2009
Sustainability Adds Edge To Green Products




COVER STORY December 2008
Forecasting 2009
Next year's challenges are already taking shape. Distributors plan for the bumpy road ahead

HUMAN RESOURCES December 2008
Recruiting The Next Generation
Distributors struggle to entice young workers to join the jan/san industry

BUYING GROUPS December 2008
The Power Of Many
The benefits of buying groups are further exhibited in a rough economy

TECHNOLOGY December 2008
Savvy Tools For Distributors
GPS technology, a robust Web site and a paperless office headline next year's hot list

SALES December 2008
Win Clients With Business Reviews
This high-level selling approach focuses on customer goals rather than products

FROM THE EDITOR December 2008
Does Green Take A Back Seat To Science In '09?


FREETIME December 2008
Connecting With Vintage Airplanes


UP CLOSE: WASTE MANAGEMENT December 2008
Help Customers Reduce, Reuse And Recycle
With America's emphasis on green, the market is ripe for selling recycling products

UP CLOSE: FLOOR CARE December 2008
Putting Together A Winter Floor-care Program
Proper matting and daily maintenance plays a sizeable role in prevention against winter elements


PEOPLE AND COMPANY NOTES December 2008
Owner Of Les Produits Sanitaires Passes


COVER STORY November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement

FEATURE November 2008
Attracting New Employees
Best practices when it comes to recruiting, hiring and retaining a quality workforce

FEATURE November 2008
Carpet Care Chemicals: Extended Life Expectancy
A comprehensive maintenance program that includes the use of proper cleaning chemicals can prolong the life of a carpet

EDITOR'S NOTE November 2008
Where You've Been And Where You're Going


COVER STORY November 2008
Made In China: For America
Examining the overseas pipeline for private-label products

TECHNOLOGY November 2008
Why Distributors Now Buy Online
While some distributors still favor an old-fashioned phone call, more are turning to wholesalers and manufacturers' Web sites to place orders

FROM THE EDITOR November 2008
Will Product Prices Drop Along With Gas?



UP CLOSE: CROSS CONTAMINATION November 2008
Fighting The Flu
During the flu season, distributors will need to keep cross-contamination products well-stocked

UP CLOSE: CARPET CARE November 2008
Low-Moisture Techniques Gaining In Popularity
Carpets receive less water, dry faster and require fewer deep extractions

UP CLOSE: FLOOR PADS November 2008
Selecting The Right Floor Pad
Determining the perfect type and composition depends on the task at hand

IN THE NEWS November 2008
MRSA Concerns Still High



EDITORIAL November 2008
Make A Difference During Flu Season


NEWSBRIEFS November 2008
BSC First To Earn Hiring Certification


BUSINESSCENTER November 2008
Can Bad Managers Change Their Behavior?


CONTRACTINGINSIGHTS November 2008
Effective Training Involves Understanding


COVER STORY November 2008
Win School Contracts


EXECUTIVE INTERVIEW November 2008
Executive Interview: Lonnie J. Williams
Award-winning minority BSC specializes in federal contracts


OPERATIONSLOG: ODOR CONTROL November 2008
Odors: Don't Mask Them — Remove Them


OPERATIONSLOG: DISINFECTANTS November 2008
Disinfectant Methods Offer Variety Of Options




CONTRACTINGINSIGHTS October 2008
Succession: Choose Tomorrow's Leaders Today
Succession planning should no longer begin the moment an employee leaves the company

COVER STORY October 2008
Corporate Conscience
From philanthropy to sustainability, how BSCs are giving back

DIVERSIFICATION October 2008
Residential Cleaning One Way To Diversify Services
Branching into residential cleaning can be profitable, but a different business model is needed

ASHKINONGREEN October 2008
APPA Custodial Effectiveness Audit Included In LEED
The value for contractors is that LEED-EBOM provides two potential points based on performance

OPERATIONSLOG: FLOOR CARE October 2008
Batteries: Determining The Best Power Source For Equipment
The gelled battery also offers more stability. It can withstand extreme temperatures, shock and vibration

OPERATIONSLOG: CROSS-CONTAMINATION October 2008
MRSA, Superbugs Change How BSCs Clean
It’s really about best practices, and not moving any bacteria from one place to another

COVER STORY October 2008
Liable
Distributors and product safety: How accountable are you?

TECHNOLOGY October 2008
Upgrading Distribution Software
Implementing software can be challenging, but with a proper timetable and training, major problems can be averted

UP CLOSE October 2008
Hand Sanitizer: Keeping Hands Clean Without Water
Distributors can help customers choose the best type of hand sanitizer and proper placement

UP CLOSE October 2008
Carpet Care: Breaking Down Carpet Chemicals
Distributors must help end users wade through the plethora of available products

IN THE NEWS October 2008
Distributors Prepared For Hurricane Ike


EDITORIAL October 2008
Small Perks, Big Motivation



BUSINESSCENTER October 2008
Creating Custom Training Videos
Custom training videos cover the exact techniques janitors use under the exact building conditions







BUSINESSCENTER September 2008
Legal Smarts Help BSCs Avoid Lawsuits


CONTRACTINGINSIGHTS September 2008
Employee-Retention Strategies
Employees commit to companies if they know there’s a possibility of a future promotion

COVER STORY September 2008
Whatever It Takes
In an era of high gas prices, BSCs are making sure employees get to work

SPECIALREPORT September 2008
Election 2008: McCain or Obama?
Which candidate is the right choice for the cleaning industry?

FEATURE September 2008
New Accounts: How To Get A Head Start
Smart planning during the account start-up process equals strong contracts

ASHKINONGREEN September 2008
Avoiding Greenwashing
Being branded a ‘greenwasher’ not only affects credibility, but it could lead to legal action

OPERATIONSLOG: DAYCLEANING September 2008
Daycleaning Requires New Tools and Methods
When people have seen the janitor, they are more likely to feel a sense of responsibility to help keep the building clean

OPERATIONSLOG: CARPET CARE September 2008
Carpet Machines: Extending Their Lifespan
When filters clog, there is a loss of air flow, which can build up pressure, overheat the engine and damage the machine

COVER STORY September 2008
Waste Not, Want Not
A comprehensive waste management program will benefit both the facility and the environment

FEATURE September 2008
Clean For Health: Achieving Green and Clean
New technologies strike the right balance between environmentally friendly and germ-free

FEATURE September 2008
Cleaners and Disinfectants: Minimizing Your Chemical Inventory
Assessing chemicals is a big job, but it needs to be done regularly

MARKET BY MARKET: HEALTH CARE September 2008
Cleaning With The Building Occupant In Mind
Health care facilities target their cleaning mission to focus on indoor air quality, odor control and combating resistant organisms

COVER STORY September 2008
Running On Empty
As fuel costs escalate, distributors' margins erode

FROM THE EDITOR September 2008
Pass On Price Increases With Care


UP CLOSE September 2008
Microfiber: After A Slow Start, Sales Are Picking Up
Product benefits and hands-on demonstrations help break down end user resistance

UP CLOSE September 2008
Towel & Tissue: On A Roll
Distributors are getting to know customer demands when it comes to paper products

FREETIME September 2008
Putting Out Fires…Literally


IN THE NEWS September 2008
Picking The Best Presidential Candidate


ASSOCIATION UPDATES September 2008
ISSA Summarizes VOC Regulations












COVER STORY August 2008
Gone Green
Distributors are 'talking the talk' when it comes to selling green products, but are they really 'walking the walk?'

FEATURE August 2008
Bilingual Training: ¿Habla Español?
It may be controversial, but Spanish-language training can be a profitable business decision

FEATURE August 2008
Generating Sales Leads Via The Internet
More distributors are using their company Web sites as a primer for sales

FEATURE August 2008
Taking Stock Of Inventory Costs
"Profit Myths In Wholesale Distribution" explains how to keep supply lucrative

FEATURE August 2008
From Salesperson To Management Material
Promoting from within may be the best fit

FROM THE EDITOR August 2008
Sustainable Success



UP CLOSE August 2008
Hand Dryers: Several Markets Poised To Reap Benefits
Movie theaters, stadiums and restaurants favor eco-friendly option over costly towels

UP CLOSE August 2008
Oxy, Citrus, Soy: Products Continue To Evolve
New ingredients, greener outlook and greater efficacy help fuel demand

UP CLOSE August 2008
Foodservice: Promoting Bundled Products
Grouped kitchen cleaning products offer benefits for distributors and customers



ASSOCIATION UPDATES August 2008
ISSA 2009 Board Members Elected






CONTRACTINGINSIGHTS August 2008
Differentiation Defined



COVER STORY August 2008
Maxing Margins
Cutting Costs. Raising Prices. Increasing cleaning's value

EXECUTIVE INTERVIEW August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

ASHKINONGREEN August 2008
Green: Find It At ISSA/INTERCLEAN
At ISSA/INTERCLEAN, anticipate lots of exhibitors with green products and training programs

OPERATIONSLOG: BROOMS AND MOPS August 2008
Brooms And Mops Influenced, Improved By Technology
Microfiber mops come in a variety of sizes, shapes and systems to match the application

OPERATIONSLOG: RESTROOM CARE August 2008
Restroom Cleaning Machines Reduce Cleaning Times



ISSA/INTERCLEAN® August 2008
ISSA/INTERCLEAN® Las Vegas Show Guide


COVER STORY August 2008
Shopping Around
Cleaning managers now have multiple options when it comes to purchasing their jan/san products

FEATURE August 2008
LEED Facilities: Going For The Gold, And Even Platinum
LEED takes 'going green' to a new level

FEATURE August 2008
Touch-Free Restroom: The Total Package
Touch-free paper dispensers allow a facility to customize their system for the highest return on investment

FEATURE August 2008
Vacuums: The Air We Breathe
The role vacuums play in regards to indoor air quality

MARKET BY MARKET: RETAIL August 2008
Green: One Step Ahead Of Uncle Sam
Retailers embrace green initiatives, despite the lack of regulations















CONTRACTINGINSIGHTS July 2008
Standardizing Procurement Programs
Cash tied up in idle inventory creates a negative impact on the company's profitability

BUSINESSCENTER July 2008
Succession Planning: The Basics


COVER STORY July 2008
The New Face Of Your Workforce
BSCs are taking advantage of the influx of retiree workers

CERTIFICATION July 2008
Certifications For BSCs Elevating The Industry
Third-party cleaning certifications growing in popularity among BSCs

HR July 2008
Underperforming Employees: How To Deal With Them
BSCs identify when and how to discipline workers who don't meet job expectations

TRADE SHOW PREVIEW July 2008
ISSA/INTERCLEAN 2008: A Look Ahead
Show mixes new features with popular sessions

ASHKINONGREEN July 2008
Cradle To Grave Vs. Cradle To Cradle
While cradle to cradle is just emerging in the cleaning industry, it is the next step in green cleaning

OPERATIONSLOG: FLOOR CARE July 2008
Chemical-Free Floor Care Methods Growing
There’s been definitely a move toward reducing chemical usage and reducing water usage

OPERATIONSLOG: MICROFIBER July 2008
Microfiber Maintained With Proper Use, Laundering
Heat is the biggest enemy of microfiber. It can destroy the fabric instantly or it can break it down over time

COVER STORY July 2008
The Future Of Your Department
Ensuring the future success of a department through worker recruitment, retention and effective succession planning

FEATURE July 2008
Waste Management: Reduce, Reuse, Recycle
Proper implementation of recycling initiatives can help save the planet, as well as recoup budget dollars

FEATURE July 2008
Cross-Contamination: Cleaning Targets Germ Hot Spots
Focusing on cross-contamination, proper cleaning techniques help prevent the spread of bacteria and disease

FEATURE July 2008
Show Coverage: Cleaning Managers Prepare For Las Vegas
Convention attendees are quick to tout the benefits of industry-related trade shows and anxiously await ISSA/INTERCLEAN North America

FEATURE July 2008
Carpet Equipment: Distributors Tout Low-Moisture Machines
End users can save on labor and chemicals while achieving better aesthetics, healthier facilities and longer carpet lives


FEATURE July 2008
The Talk Of The Warehouse
Voice picking software boosts accuracy and productivity

FEATURE July 2008
What's In The Cards?
ISSA/INTERCLEAN 2008 boasts events specifically for distributors

FROM THE EDITOR July 2008
Wicked Weather


UP CLOSE July 2008
Matting: Leaving Dirt At The Door
High performance matting systems play a key role in reducing cleaning costs

UP CLOSE July 2008
Restroom Care: Encouraging Hand Washing
Appealing products, correct equipment and appropriate signage help promote proper hand hygiene

FREETIME July 2008
Born To Ride


ONE-ON-ONE July 2008
From The NFL To Jan/San Distribution
After playing four years in the NFL, Brian Carpenter, CEO of Aries Supply Inc., has sucessfully tackled the jan/san industry













COVER STORY June 2008
Custodial Closet
What does your supply closet say about your cleaning goals?

FEATURE June 2008
Cleaning Security: Staff Due Diligence
Maintaining a safe environment keeps workers focused on the job at hand


FEATURE June 2008
Floor Care: Rolling Out The Welcome Mat
When properly placed, matting systems can save money, improve safety and benefit the entire cleaning mission

FEATURE June 2008
Floor Care Equipment: The Domino Effect
By stretching labor dollars, autoscrubbers can improve production, quality and the number of projects accomplished

MARKET BY MARKET: GOVERNMENT June 2008
Assessing The Overall Green Mission
Stretching beyond cleaning to identify green initiatives that benefit state and federal governments

NEWS June 2008
Industry News


COVER STORY June 2008
The New Face-to-Face
The traditional sales call is in decline. From e-mail to Web conferencing, distributors are exploring alternative ways to connect with customers

FEATURE June 2008
Wholesalers: Understanding And Selling Green
Wholesalers help take the guesswork out of sustainable product lines

FEATURE June 2008
A Site To Be Seen
Distributors using Web sites as marketing tools

FROM THE EDITOR June 2008
Changing With The Times


UP CLOSE June 2008
Green: Greenwashing A Growing Problem For End Users
Help customers make sense of the crowded green-cleaning market

UP CLOSE June 2008
Floor Care: Vacuuming Hard Surface Floors
Recent studies find vacuuming to be an efficient alternative to dust mopping

UP CLOSE June 2008
Soaps: The Crossover Appeal To Multiple Markets
Certain features make specific soaps desirable for more than one business sector



ASHKINONGREEN June 2008
Green Terminology: Educate Yourself
Organizations can't solely focus on profits, but must also consider impacts on people and the planet

OPERATIONSLOG: RESTROOM CARE June 2008
Restroom Cleaning: Speeding Up The Process
The number of chemicals carried into a restroom has been reduced, increasing efficiency


















COVER STORY May 2008
Containing Comp Costs
Ever-rising workers’ comp rates have BSCs seeking solutions

CUSTOMER SERVICE May 2008
Customer Complaints: Fixing Partnerships, Improving Quality
Continued success depends on how well BSCs can handle their clients’ problems

DIVERSIFICATION May 2008
Diversify Services According To Facility Manager Needs
Being in tune with the outsourcing needs of customers helps BSCs diversify for success

ASHKINONGREEN May 2008
Green Growing During A Recession
Green cleaning can be a point of differentiation and add value during hard economic times

OPERATIONSLOG: LEED AND GREEN May 2008
New LEED Specifications Take Green Cleaning To The Next Level
Green cleaning is really cleaning for health and safety, then the environment, and most people focus entirely on the products

OPERATIONSLOG: VACUUMS May 2008
Reduce Operator Injuries With Safety Tips


FEATURE May 2008
Retaining Distribution Employees
Jan/san distributors look to suppress high turnover rates

EDITOR'S NOTE May 2008
Legislation Blocking Water Savings


MARKET PULSE May 2008
Chemical Proportioners And Training Go Hand In Hand
Maximize the benefits of portioning systems by ensuring end-user buy-in

MARKET PULSE May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower

TECH CENTRAL May 2008
Safeguarding Company Data


FACE OF THE INDUSTRY May 2008
Cosby To Deliver ISSA Keynote















COVER STORY April 2008
When Manufacturers Merge...



MARKET PULSE April 2008
Private Label Products Grow In Quality And Demand
Skepticism about "generic" products is decreasing as today's private label products work better, look nicer and expand into new categories

TECH CENTRAL April 2008
Software Addresses Sales Needs


FREETIME April 2008
The Music Man


SPECIAL ADVERTISING SECTION April 2008
CEOs on Sustainability
Industry suppliers share their views on green products and processes


TECHTALK April 2008
Mobile Device Policy Varies


BUSINESSCENTER April 2008
Health Insurance Costs Reduced With Wellness Programs
When workers are healthy, they are usually more productive and happier at work

CONTRACTINGINSIGHTS April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

COVER STORY April 2008
Turnover Prevention: Why Workers Stay Put
Other service industries share their anti-turnover strategies

EMERGENCY PREPAREDNESS April 2008
When Disaster Strikes, BSCs Can Help
Contractors play a major role in their customers’ disaster recovery plans

CUSTOMER SERVICE April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients

ASHKINONGREEN April 2008
The Greening Of Consumer Products
This year, three retail ‘giants’ launched green cleaning products. The rest won’t be far behind

OPERATIONSLOG: SOAP, TOWEL & TISSUE April 2008
The Attributes Of A Complete Green Restroom
Truly green restrooms are those where users leave and have used the least amount of product in the most hygienic way

OPERATIONSLOG: CHEMICALS April 2008
Oxygen And Bio-based Cleaners Offer Many Uses


COVER STORY April 2008
Fighting The Good Fight
Five Tips On How Custodial Managers Can Combat The Outsourcing Threat

FEATURE April 2008
Reaping The Benefits
Launching a day-cleaning operation requires some due diligence, but the payoff can be big

FEATURE April 2008
Greening Your Cleaning
Environmentally friendly products and practices offer a breath of fresh air for housekeeping managers

FEATURE April 2008
Justifying New Equipment
Cleaning managers access the facility and outline the steps necessary to purchasing carpet-care equipment

FEATURE April 2008
Brooms, Brushes & Mops
Managers comment on progress made to the handheld market and training techniques that are essential to the success and safety of a custodial team


NEWS April 2008
Industry News
















COVER STORY March 2008
Diversifying
From foodservice to office supplies, distributors are creating new revenue by expanding their product sectors


FEATURE March 2008
Too Cramped For Comfort
Distributors often outgrow their warehouse space. How to recognize the warning signs and take action

MARKET PULSE March 2008
Vital Products: Brooms, Brushes And Mops
Distributors have found success building sales relationships by selling conventional cleaning products

MARKET PULSE March 2008
Disinfectants: Finding A Green Alternative
Disinfection plays a significant role in most facilities' cleaning regimes. But because disinfectants can't be certified green, distributors are helping end users find healthy alternatives

MARKET PULSE March 2008
Odor Control Outside Of The Restroom
Diligent cleaning of problematic areas helps quell foul smells in facilities

TECH CENTRAL March 2008
Training Sales Reps On Mobile Devices


FACE OF THE INDUSTRY March 2008
SDA Announces Board Of Directors


FREETIME March 2008
Helping Out Ohio Mothers


EDITORIAL March 2008
Is Cleaning Recession-Proof?




CONTRACTINGINSIGHTS March 2008
Organizational Framework: Businesses Need A Solid Foundation
To ensure a promising future businesses need to follow an organizational framework

COVER STORY March 2008
Growing Your Customer Base
The average business losses half of its clientele every five years. How to cultivate new customers for your market

EXECUTIVE INTERVIEW March 2008
Gary Walker, Magic Touch Cleaning
Giving Customers The Royal Green Treatment

HR March 2008
'The Dream Manager': The New Book On Reducing Turnover
With 'The Dream Manager,' employers retain workers by helping them achieve their life goals

2008 BSCAI March 2008
BSCAI 2008 At A Glance
This year’s show comes to the Tampa Convention Center in Tampa, Fla., in April

ASHKINONGREEN March 2008
Water-Efficient Products And Techniques
Understanding an emerging issue such as water conservation makes you a valuable resource to your customer

OPERATIONSLOG: WASTE MANAGEMENT March 2008
Trash Collection In Office Facilities
Having the right-sized receptacles will make the overall appearance of the building look cleaner

OPERATIONSLOG: FLOOR CARE March 2008
Floor Stripper Chemistry And Odor Continue To Improve








COVER STORY February 2008
Knocking Down Barriers
Language doesn't have to be a management obstacle. How to communicate effectively with a bilingual workforce


FEATURE February 2008
Green Labeling
Third-party organizations are expanding certification programs to help in-house cleaning managers achieve sustainable goals

FEATURE February 2008
Preventing Slips, Trips And Falls
Improving floor safety protocols can recoup big dollars for facility managers

FEATURE February 2008
Growing Trends In Microfiber
Applications and markets for microfiber technology continue to grow

FEATURE February 2008
Odor Control In The Restroom
To remove odors, cleaning crews must first identify the culprits

MARKET BY MARKET: EDUCATION February 2008
Keeping The MRSA Bacteria At Bay
What cleaning managers should know about beating the "Superbug"

NEWS February 2008
Industry Buzz


COVER STORY February 2008
2008 Buyer's Guide
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

MARKET PULSE February 2008
Floor Care: Cleaning Stone And Porcelain Tile
As more facilities switch to stone and porcelain flooring in their entryways and lobbies, proper chemical selection and daily maintenance will be critical

TECH CENTRAL February 2008
End User Demands Drive Distributor Sites



FACE OF THE INDUSTRY February 2008
ISSA Backs Cleaning Act


FREETIME February 2008
Golf Club Maker Above Par


NEWSBRIEFS February 2008
USGBC's LEED-EB Undergoes Changes



CONTRACTINGINSIGHTS February 2008
Define Quality By Asking Your Customers
It is the customer that ensures that your business is positioned to deliver quality services

COVER STORY February 2008
Mergers & Acquisitions
How recent activity could affect BSCs nationwide

SALES & MARKETING February 2008
E-marketing Enhanced By Web Content
Build trust with potential customers by providing information they can use

PRODUCTSHOWCASE February 2008
What's New: Special Product Section
Product innovations over the past year include an increased emphasis on green cleaning, bio-based products, touch-free fixtures, cleaning systems and technology that helps building service contractors do a better job. This special product section showcases 75 of them.

ASHKINONGREEN February 2008
MRSA: Is Green Cleaning Effective?
For green cleaning, use a traditional disinfectant against MRSA, but limit its use to only high-risk areas

OPERATIONSLOG: TOUCH-FREE PRODUCTS February 2008
Touch-free Restrooms, By Popular Demand
Touch-free fixtures are becoming an expectation — people don’t want to go into a dirty restroom

OPERATIONSLOG: CARPET CARE February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants


















COVER STORY January 2008
Price Hike
What to do in an era of unprecedented price increases: Absorb them? Pass them on?

FEATURE January 2008
MRSA: A 'Super' Problem
MRSA infections in the U.S. reach epidemic proportions



MARKET PULSE January 2008
Carpet Gets High Marks In Educational Facilities
More schools are switching to carpet for improved health and safety of building occupants

MARKET PULSE January 2008
Selling A Complete Touch-free Restroom
The emergence of more touch-free products has given distributors new sales techniques when selling to end-users

TECH CENTRAL January 2008
Sales Presentations Get Technical


FACE OF THE INDUSTRY January 2008
SouthEast Link Pairs With Schools


FREETIME January 2008
The Yoga Master



NEWSBRIEFS January 2008
MRSA: A 'Super' Problem


CONTRACTINGINSIGHTS January 2008
Financial Ratios: Power In Numbers
Financial analysis using ratios is the most effective method for assessing strengths and weaknesses

CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Advancements In Touch-free Restrooms


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Touch-free Restroom Maintenance


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Green Cleaning In Educational Facilities


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Understanding Microfiber Grades


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Mopping Safety And Ergonomics


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
The Basics Of Daily Floor Care


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Autoscrubber Advancements


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Maintaining Floor-care Machines


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Improving IAQ With Vacuum Filters


HR January 2008
Chronic Absenteeism Hindered By Hiring And Disciplinary Standards
Screen workers, establish firm rules to cut down on chronic absenteeism

ASHKINONGREEN January 2008
Green Cleaning In The New Year
For those who have already begun a green journey, 2008 should be a time to begin the next steps

OPERATIONSLOG: GREEN EQUIPMENT January 2008
Green Equipment Gives Cleaning Programs A Boost
If you don’t have a vacuum that’s sealed up and has proper filtration, all it’s going to do is blow dust all over the place











12/3/2007
MRSA Truly Super


FEATURE December 2007
2008 Customer Forecast
In-house service providers and building service contractors' challenges and expectations for the new year

FEATURE December 2007
Reducing Warehouse Accidents
Safety oriented practices lead to high levels of productivity in the workplace

NEWSWORTHY December 2007
OSHA Makes Ruling On Protective Gear


MARKET PULSE December 2007
Matching Waste Receptacles To Their Markets
From commercial offices to hotels, different facilities have different waste management needs. The right receptacle for one building could be the wrong choice for another

MARKET PULSE December 2007
Floor-care Chemicals For The Busiest Of Areas
Floors in high-traffic facilities receive constant wear and tear. Choosing the right products — including green chemicals — will go a long way in maintaining a clean appearance

FREETIME December 2007
Slow Cooking For The Holidays


FACE OF THE INDUSTRY December 2007
WAXIE Honored by SMUD


BUSINESS MANUAL: SALES AND MARKETING December 2007
Quit Training Your Sales People















ISSA/INTERCLEAN® 2007 November 2007
ISSA Photo Recap
ISSA/INTERCLEAN® 2007 in Orlando was a smash hit, and here�s a look at some of the show and related events


COVER STORY November 2007
Should Disaster Strike...
The steps to developing an effective emergency preparedness plan

EXECUTIVE INTERVIEW November 2007
CleanTips Podcasts: Preparing For An Emergency


FEATURE November 2007
What's New Product Guide


CLEANING OPERATIONS: RESTROOM CARE November 2007
Fixture Upgrades are a Win-Win for Customers and Maintenance
Match the needs and expectations of restroom visitors with plumbing fixtures that best address your long-term service and maintenance requirements

CLEANING OPERATIONNS: WASHROOM CARE November 2007
Soaps Or Sanitizers: The Great Debate
Misconceptions regarding the functions of soaps and sanitizers can result in misuse. Educating cleaners on the proper uses can improve health among building occupants

MARKET BY MARKET: HOSPITALITY November 2007
Rolling Out The Welcome Mat
Properly maintaining floors in hotel entryways leads to improved perception of the entire facility


NEWS November 2007
Industry Buzz






COVER STORY November 2007
The Road Ahead
A CP survey reveals contractors' expectations for 2008

SAFETY November 2007
Improving Worker Safety
Efforts by BSCs to train and communicate with employees about worker safety can yield significant improvements

GS-42 CHECKLIST November 2007
Green Seal Certification Checklist
A helpful checklist for BSCs seeking Green Seal certification for their green cleaning programs

ISSA/INTERCLEAN® 2007 November 2007
ISSA Photo Recap
ISSA/INTERCLEAN® 2007 in Orlando was a smash hit, and here’s a look at some of the show and related events

ASHKINONGREEN November 2007
Going Green: A Step-By-Step Approach
Don’t waste your time reinventing the wheel. Instead, concentrate on implementing your green program

OPERATIONSLOG: CHEMICALS November 2007
All-Purpose Cleaners Save Time, Money And Space
BSCs don’t need as much warehouse space as they used to, thanks to the availability and effectiveness of all-purpose products

OPERATIONSLOG: ODOR CONTROL November 2007
Restroom Odor Should Be Attacked At Its Sources
Restroom odors can come from many sources, including the natural odors emanating from the humans using them

COVER STORY November 2007
Anatomy Of A Purchase
How sophisticated is the purchasing process? A look at how end users buy

EDITOR'S NOTE November 2007
Do You Have The Right People In Place?


NEWSWORTHY November 2007
Paper Companies Catch Green Wave



MARKET PULSE November 2007
Keys To Reducing Cross Contamination
Using the proper products and techniques - especially in the right areas - will help keep building occupants healthy

MARKET PULSE November 2007
A Well-Rounded Approach To Carpet Care
Specific facilities or customer types have different needs - both in machines required and cleaning frequency

TECH CENTRAL November 2007
Outsourcing Gets Technical


FREETIME November 2007
A Family Fluent In Sign Language













COVER STORY October 2007
Business Without The Boomers
Handing off knowledge from one generation to the next


NEWSWORTHY October 2007
CRI's Seal Of Approval Goes Green


MARKET PULSE: WASHROOM CARE October 2007
Keeping Dispensers Clean Will Keep Occupants Healthy
Soap and paper dispensers need to be cleaned inside and out on a regular basis. How easy this will be depends on the choice of the dispenser.

MARKET PULSE: CARPET CARE October 2007
Product Selection Critical In A Carpet's Longevity
Pairing carpet chemicals with certain carpet fibers is vital in maintaining and extending the life of a carpet.

FREETIME October 2007
A 'Modest' Art Collector






CONTRACTINGINSIGHTS October 2007
Using Failure To Breed Success
Analysis of failure is like an autopsy. It helps identify the root cause and how it could have been prevented

COVER STORY October 2007
E-Commerce Brings Distributors Closer To BSCs
How the Web is strengthening BSCs' bonds with distributors

EXECUTIVE INTERVIEW October 2007
Industry Profile: Bob Armbruster, Clean Team Inc.
Strong employee commitment leads to company success

ASHKINONGREEN October 2007
Green Cleaning In Commercial Facilities
Don’t just switch to a green product or two — make sure your cleaning procedures protect occupant health

OPERATIONSLOG: CROSS-CONTAMINATION October 2007
Preventing Cross-Contamination In Schools Protects Children, Staff
BSCs should be prepared to be proactive and reactive to health threats on surfaces

OPERATIONSLOG: FLOOR CARE October 2007
Leasing Floor-care Equipment May Lead To Increased Profits
If the machine is going to be worn out or obsolete in three years, then it doesn’t make sense to pay with cash

























COVER STORY September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

CLEANING OPERATIONS: CLEANERS & DISINFECTANTS September 2007
Shopping for Cleaners and Disinfectants
Tips on how to make the right choices

CLEANING OPERATIONNS: ICE MELT September 2007
Avoiding the Slippery Slope
Three ice melt mistakes and how to avoid them

MARKET BY MARKET: RETAIL September 2007
Focusing on Sustainability Issues
Large retailers throughout the United States are answering consumer demands for greener initiatives

NEWS September 2007
Industry Buzz


EDITOR’S NOTE September 2007
Does Your Facility Make the Grade?


NEWSBRIEFS September 2007
SEIU Victories Continue



BUSINESSCENTER September 2007
How To Raise Prices Without Losing Customers


BOOKREVIEWS September 2007
Is It Time For A Change? Find The Answers In Two Quick Business Reads
Is It Time For A Change? Find The Answers In Two Quick Business Reads

CONTRACTINGINSIGHTS September 2007
Attracting And Retaining Generation Y
Gen Yers expect feedback often. Show them how their work contributes to the bottom line

ACQUISITIONS September 2007
Purchasing Pointers
Acquiring a company is a fast way to grow. Is your business ready to buy?

MANAGEMENT September 2007
The Best Ways To Motivate Staff
Recognizing workers’ achievements will enhance performance and improve retention rates

ASHKINONGREEN September 2007
Go Green At ISSA/INTERCLEAN®
Look for exhibitors that will help you differentiate your green company from others in the market

OPERATIONSLOG: HAND TOOLS September 2007
Training Employees To Use Color-Coded Equipment
Some employees say, ‘A mop is a mop,’ but once we educate them on cross-contamination, they quickly grasp the difference

COVER STORY September 2007
Seed Of Change
Eco-friendly operations taking root in jan/san manufacturing

FEATURE September 2007
One-Stop Suppliers
Jan/san distributors are finding new opportunities by adding foodservice items to their products offerings

BOOK EXCERPT September 2007
Understanding Jan/San Redistribution
A comprehensive look at wholesalers for jan/san manufacturers, distributors

EDITOR'S NOTE September 2007
Green Starts At The Roots


MARKET PULSE: WASHROOM CARE September 2007
Hand Dryers Meet Cleaning Professionals' Demands
Knowing customers' restroom needs - reduced costs and environmental benefits - will increase the potential for a sale

ON THE SALES SIDE September 2007
Luck Versus Positive Thinking


BUSINESS MANUAL: SALES AND MARKETING September 2007
18 Ways To Lose The Sale


BUSINESS MANUAL: SALES AND MARKETING September 2007
Winning The Sales Talent Quest


BUSINESS MANUAL: SALES AND MARKETING September 2007
Sales Standards For Better Sales Results


FREETIME September 2007
Extreme Kayaking
























BUSINESSCENTER August 2007
Selling And Marketing On A Limited Budget
An industry-update luncheon is not a commercial — it’s an opportunity to socialize about cleaning trends

CONTRACTINGINSIGHTS August 2007
Who Is Generation Y?
Outnumbering baby boomers by 1.3 million, Gen Y will have a social impact on the business world

COVER STORY August 2007
Staying Current on Immigration
With reform laws failing in Congress, BSCs are back to square one. How to ensure your workers are legal

ACQUISITIONS August 2007
For Sale By Owner
Ready to sell your company or division? Get your money’s worth with proper planning

TRADE SHOW PREVIEW August 2007
An Early Look At ISSA/INTERCLEAN


ASHKINONGREEN August 2007
The Geography Of Green Cleaning
If you act quickly, you can take advantage of a state’s slower pace and make a name for yourself as a green trailblazer

OPERATIONSLOG: INDOOR AIR QUALITY August 2007
Improving IAQ Takes Education And Investment
Think of a building as an ecosystem that is impacted by many different components

OPERATIONSLOG: FLOOR & CARPET CARE August 2007
Flooring Trends Are Changing Across All Markets
Schools are switching to carpet to make floors last longer, but kids track in a lot of dirt — that means daily vacuuming

FEATURE August 2007
Microfiber's Market Potential
Hailed by healthcare as a crucial element in preventing cross contamination, microfiber's efficacy is fueling adoption in other facility types

NEWSWORTHY August 2007
Grassroots Launches ChildSafe List


MARKET PULSE: FLOOR CARE August 2007
Brush And Pad Knowledge Builds Customer Base
As simple as brushes and pads are, care still needs to be taken in product selection. Distributors discuss what to look for when working with a customer

MARKET PULSE: WASHROOM CARE August 2007
Eco-Responsible Paper Products Gain Momentum
As a disposable product, paper isn't typically regarded as green. However, strides are being made by the industry's manufacturers to reuse materials and reduce waste

FACE OF THE INDUSTRY August 2007
Award To Recognize Green Schools


FREETIME August 2007
The Long Road Ahead


COVER STORY August 2007
The Merits of Safety
Do you want better worker morale, lower absenteeism and improved productivity? It all starts with safety.

FEATURE August 2007
Cleaning for Health
Preventing cross-contamination starts with the right products and proper training

CLEANING OPERATIONS: RESTROOM CARE August 2007
Improving Touchless Technology
Will touch-free technology bring us a germ-free restroom?

CLEANING OPERATIONNS: VACUUMS August 2007
Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever

MARKET BY MARKET: COMMERCIAL August 2007
All Eyes on Orlando
The Orange County Convention Center Welcomes ISSA/INTERCLEAN

EDITOR'S NOTE August 2007
Networking Your Way To The Top

























NEWSBRIEFS July 2007
Senate Defeats Immigration Reform For A Second Time
Plus: Newt Gingrich To Speak At ISSA/INTERCLEAN North America

CONTRACTINGINSIGHTS July 2007
Want More Money? Improve Productivity
Knowing your staff’s cleaning times will keep your operation running at maximum efficiency

COVER STORY July 2007
In Their Own Words
Front-line workers speak their minds on industry topics of interest

EXECUTIVE INTERVIEW July 2007
Guy Mingo, Marsden Holding
Growing on a national scale without losing the local-company appeal

GREEN CLEANING July 2007
LEED Continues To Open Doors For BSCs
Keeping current with new LEED certifications can prove advantageous

WASTE MANAGEMENT July 2007
A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban

OPERATIONSLOG: ERGONOMICS July 2007
BSCs Benefit From Advances In The Science Of Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

OPERATIONSLOG: PEST CONTROL July 2007
Best Methods For Removing Insects, Rodents And Birds
Today’s pest management involves less pesticide usage, especially in commercial facilities where occupants work on a daily basis

COVER STORY July 2007
Strength In Numbers
The industry's buying groups provide distributors with business-enhancing services

FEATURE July 2007
Sea Of Opportunity
As winters trend toward milder temperatures, ice melt manufacturers say there is still plenty of demand for product

EDITOR'S NOTE July 2007
The Sum Greater Than The Parts?



TECH CENTRAL July 2007
Distribution Slow To Adopt RFID


BUSINESS MANUAL: ON THE SALES SIDE July 2007
Your Earnings Challenge


BUSINESS MANUAL: CLEANERS CORNER July 2007
Concrete Solutions


FREETIME July 2007
Fun With Antiques


FACE OF THE INDUSTRY July 2007
Gingrich To Give ISSA Keynote


























COVER STORY June 2007
Chain Of Events
Wholesaling's growing role as a catalyst in electronic product support

FEATURE June 2007
Red, White And Green
Interest in green cleaning continues to grow. In many cases, the government is leading the way


MARKET PULSE: FLOOR CARE June 2007
A Game Plan For Maintaining Gym Floors
As the function of the gymnasium has changed over the years, so have the requirements for gym floor upkeep

MARKET PULSE: WASHROOM CARE June 2007
Soaps Or Sanitizers: The Great Debate
Misconceptions regarding the functions of soaps and sanitizers can result in misuse. Distributors can help educate end users on proper uses - and create a healthier world in the process

PRODUCTS June 2007
Products and Solutions




CONTRACTINGINSIGHTS June 2007
Lowering Workers’ Compensation Costs
Safety is a barometer of other operating issues — a failure in one area is often a warning sign

HR June 2007
Keys To Proper Terminations
When firing employees it’s best to be honest and prepared

ASHKINONGREEN June 2007
Overcoming Early Green Cleaning Challenges
Moving your company toward green cleaning can be daunting, but the rewards are significant

OPERATIONSLOG: RESTROOM CARE June 2007
Class-A Facilities Require Quality Service And Products
Class-A restrooms should be maintained at least three times a day if they are to be truly clean

COVER STORY June 2007
2007 Reader Survey
How your peers budget, pick products, measure performance and size up the 'green' movement

FEATURE June 2007
Turning Clean Into Green
Outlining the return on investment when "greening" cleaning products and procedures

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program

MARKET BY MARKET: GOVERNMENT June 2007
State Facilities Focus On Green
Sustainable initiatives rank high on lawmakers' lists, but implementing these programs can be a challenge


NEWS June 2007
Industry Buzz



































FEATURE May 2007
The Big Payback
Distributors discuss the types of dispensing systems and insights on how they save end users money



MARKET PULSE: FLOOR CARE May 2007
The Past, Present And Future Of Autoscrubbers
While the function of automatic scrubbers remains unchanged, the latest models focus more attention on simplicity, cost savings and environmental concerns

TECH CENTRAL May 2007
Defending Your Data


FACE OF THE INDUSTRY May 2007
CIMS: A Value Added Program




CONTRACTINGINSIGHTS May 2007
Differentiating Yourself From The Competition
Even a small, simple change can significantly increase profits if it targets your customers’ needs

COVER STORY May 2007
CUSTOMER EXPECTATIONS
A CP survey finds out what facility managers want from their BSCs

GREEN CLEANING May 2007
Examining Green Certification Updates
Lead third-party organizations are offering more ways than ever for BSCs to be environmentally friendly

OUTSOURCING May 2007
Tight School Budgets Benefit BSCs
Is Michigan kickstarting a nation-wide outsourcing trend?

ASHKINONGREEN May 2007
Proving The Value And Effectiveness Of Green
By just using toilet paper with recycled content, we can save up to 25 million trees a year



























COVER STORY April 2007
The Whole Package
End-users rate their distributor relationship on more than products — it’s all about the value-adds

FEATURE April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

CLEANING OPERATIONS: CARPET CARE EQUIPMENT April 2007
Cleaning by the Clock
When time is of the essence, cleaners can benefit from the use of ‘multi-task’ extractors

CLEANING OPERATIONNS: BROOMS, BRUSHES & MOPS April 2007
Less Pain, More Gain
If your back doesn’t ache, how do you know the floor is clean?

MARKET BY MARKET: HEALTH CARE April 2007
Meeting OSHA Regulations
An overview of health care facility due diligence

NEWS April 2007
Industry Buzz


EDITOR’S NOTE April 2007
Getting More for Your Money


FEATURE April 2007
Invigorating Private Labels
Evaluating the strength of your private label will help ensure its success in the future

MARKET PULSE: FLOOR CARE April 2007
Address Work-Related Injuries Through Ergonomics
The importance of preventing workplace injuries is growing, so extra attention needs to be paid to ergonomic design. Manufacturers detail the many modifications made to brooms, brushes and mops

MARKET PULSE: CARPET CARE April 2007
Vacuum Cleaners' Role In Cleaning For Health
Choosing the right vacuum cleaner can help rid a facility of indoor air pollutants. Distributors provide insight on everyday maintenance methods that will improve vacuum performance


FACE OF THE INDUSTRY April 2007
Linking The Green Community


CLEANER'S CORNER April 2007
Cleaning For Man's Best Friend


FREETIME April 2007
Volunteer Extraordinaire



CONTRACTINGINSIGHTS April 2007
The Hidden Costs Of Minimum Wage
BSCs will have to decide whether they can afford the cost of higher wages or absorb the cost of increased turnover

COVER STORY April 2007
State of the Union
An update on recent SEIU activity. Plus, BSCs’ advice regarding organized labor

HEALTH & ENVIRONMENT April 2007
Schools Ripe For Green Cleaning
The time is now for BSCs to win green cleaning contracts in schools

SALES & MARKETING April 2007
Exhibiting Success
BSCs can reach many potential clients as trade show exhibitors

ASHKINONGREEN April 2007
Earth Day Gives BSCs A Chance To Tout Green
Use Earth Day as a hook to tell building occupants, “We care. We are making a difference”

OPERATIONSLOG: SOAP, TOWEL & TISSUE April 2007
BSCs Weigh In On Ways To Reduce Restroom Waste
Don’t be afraid to let the roll run out. If you change rolls before you need to, that is a total waste of product

OPERATIONSLOG: OXYGEN CLEANERS April 2007
Hydrogen Peroxide-based Products Are Winning Over BSCs
The multi-purpose nature of an oxygen cleaner allows it to take the place of several more specialized chemicals

EDITORIAL April 2007
A Different Kind Of Turnover


































COVER STORY March 2007
Feedback On Distribution
Receiving mixed market signals? An SM survey of manufacturers and end users clears the air

FEATURE March 2007
Matching Green With The Marketplace
A green cleaning program that includes disinfectants is possible. How to work with your customers to determine and meet their needs and expectations


NEWSWORTHY March 2007
NAW Keeping Busy This Spring


MARKET PULSE: FLOOR CARE March 2007
Attention To Detail Yields Long Lasting Machines
As an industry, we’d be at a loss without them. Floor machines save time and labor — without much fanfare. Manufacturers provide tips for extending the lives of these workhorses

MARKET PULSE: WASHROOM CARE March 2007
Odor Control: Sniffing Out Stinky Areas
Distributors detail the task of helping end users identify and quash odor problems throughout all areas of a facility

TECH CENTRAL March 2007
Preventing Shopping Cart Abandonment


FREETIME March 2007
The Mayor Of Camp Anaconda




COVER STORY March 2007
Turnover
Answers to BSC's biggest problem: recruiting and retraining quality employees

EXECUTIVE INTERVIEW March 2007
Roman Chmiel, Scrub Inc.
Building success on specialty services and specific markets


ASHKINONGREEN March 2007
Does ‘Green’ Mean Cleaning For Health?
Typically, cleaning is seen as a commodity because customers think all cleaning is the same

OPERATIONSLOG: FLOOR CARE March 2007
Match Chemicals With Procedure For Hard Floor Care
Anything you can do to extend the life of the floor so you don’t have to strip and wax so often is going to be beneficial

OPERATIONSLOG: EXTERIOR CARE March 2007
Q&A With Graffiti, Grounds Care And Window-Cleaning Experts

































EDITORIAL February 2007
Immigration Debate Rages On





CONTRACTINGINSIGHTS February 2007
Improving Sales With Solid Structure
The sales profession is complicated. If anyone thinks selling cleaning is easy, they are wrong

February 2007
Setting the Standard
Porter Industries challenges the cleaning marketplace by earning LEED-EB certification

ASHKINONGREEN February 2007
What Makes A Disinfectant Green?
Even though disinfectants don’t have green standards, they are still a part of green cleaning programs

OPERATIONSLOG February 2007
TOUCH-FREE PRODUCTS
Maintaining Quality Service In A Touch-Free Restroom

If people walk into a restroom and see towels on the floor, they immediately think the entire room is unkempt


COVER STORY February 2007
Faster, Cleaner, Cheaper, Greener
(Even) Higher Expectations From Upper Management

FEATURE February 2007
Microfiber: Show Me The Money
Cleaning managers embrace the life-cycle cost benefits of microfiber technology

CLEANING OPERATIONS: RESTROOM CARE February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning

CLEANING OPERATIONS: FLOOR CARE February 2007
Floor-Care Chemicals Go Green
More and more manufacturers are unveiling environmentally-preferable stripping options

MARKET BY MARKET: EDUCATION February 2007
Healthy Cleaning Goes to the Head of the Class



NEWS February 2007
Industry Buzz


EDITOR’S NOTE February 2007
It’s time to “sweat the small stuff”


COVER STORY February 2007
2007 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

EDITOR’S NOTE February 2007
Keeping The Jan/San Industry Connected


NEWSWORTHY February 2007
Lower Energy Costs Could Spell Relief


MARKET PULSE: FLOOR CARE February 2007
Hard Floor Finishes: Appearance Is Everything
Chemical manufacturers detail the regimens, tools and chemicals needed to properly maintain the life — and looks — of finished hard floors


FREETIME February 2007
One Man’s Mission










































NEWSBRIEFS January 2007
LEED Expands On East Coast


CONTRACTINGINSIGHTS January 2007
One Price Does Not Fit All Accounts
There is no universal standard for cost per square foot because too many variables are involved

ASHKINONGREEN January 2007
Looking Back At Green In 2006
In 2006, New York became the first state to pass green legislation. Expect others to follow


CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
Retrofitting Touch-free Fixtures


CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
RESTROOM CARE
The Benefits Of Touch-Free Fixtures



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Understanding How Microfiber Works



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
MICROFIBER
Analyzing Microfiber Benefits



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CLEANERS
The Benefits Of Oxygen Cleaners



CLEANING PROFESSIONAL'S FIELD GUIDES January 2007
FLOOR CARE
Using Green Floor-Care Chemicals



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Selecting Floor Pads and Brushes



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Evaluating The Size Of Floor Machines



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
Powering Floor-Care Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
FLOOR CARE
The Basics Of Robotic Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Choosing The Right Vacuum



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Advancements In Vacuum Features



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CARPET CARE
Expanding Vacuums With Attachments



CLEANING PROFESSIONAL January 2007
BUSINESS IMPROVEMENT
Finding The Right Insurance Agent



COVER STORY January 2007
Up Against
Surviving and thriving in the face of adversity. Distributor stories

FEATURE January 2007
OCS Best Practices
Distributors detail the surfaces and situations where oxygen, citrus and soy products are most effective

EDITOR’S NOTE January 2007
The Peoples’ Entrepreneur


NEWSWORTHY January 2007
Distribution To Remain On Upswing


MARKET PULSE: CARPET CARE January 2007
Care Based On Customer Type And Location
Diverse customers and weather conditions present distributors with unique carpet care challenges

MARKET PULSE: WASHROOM CARE January 2007
Motivating Factors In Touch-Free Technology
The demands of end users, design and hygiene are driving touch-free innovation. Manufacturers discuss new products and features.

TECH CENTRAL January 2007
Optimizing Software Vendor Partnerships


FREETIME January 2007
Trusting In The Future


























COVER STORY December 2006
Green Certification
Helping distributors see the forest for the trees

FEATURE December 2006
2007: History Repeating Itself?
As distributors close the books on 2006, their focus will shift to the coming year. What changes, if any, loom on the horizon? We spoke with jan/san insiders to find out what issues are likely to continue to define the industry in 2007.

EDITOR’S NOTE December 2006
Jan/San Education Is A Two-Way Street


NEWSWORTHY December 2006
Handwashing Still Largely Ignored


MARKET PULSE: FLOOR CARE December 2006
Combating Wear And Tear Essential To Floor Finishes
Manufacturers are developing floor finishes that meet new green ideals and safety standards. However, the focus remains on durability as well as proper training

FACE OF THE INDUSTRY December 2006
ISSA Launches Cleaning Standard


FREETIME December 2006
Creating Christmas Cheer











11/17/2006
LAX Janitors Strike

















COVER STORY November 2006
A World Of Difference
Product innovation. Best practice. Professionalism. The “Euro-Edge” When It Comes to Cleaning

FEATURE November 2006
Taking The LEED
How three organizations moved beyond rhetoric and ‘walked the walk’ on the path to green certification

CLEANING OPERATIONS: HAND TOOLS November 2006
Innovation Drives Interest in Hand Tools
Housekeeping managers outline how product advancements influence use



PRODUCT GALLERY November 2006
New Products




BUSINESSCENTER November 2006
Pre-hire Detective Work Can Protect A BSC’s Bottom Line
Background checks are getting better every day and the criminal trail is becoming easier to track

CONTRACTINGINSIGHTS November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations

COVERSTORY November 2006
More Bang for Your Buck
Value-addeds define the supplier relationship. It may be time to ask some key questions about service

SALES November 2006
Renegotiating Contracts
Maintain strong customer ties and manage expectations for successful renegotiation

RECAP November 2006
ISSA/INTERCLEAN USA Sweeps Into Chicago
ISSA/INTERCLEAN® USA 2006 sweeps through the Windy City with opening-day record attendance. This special section features photos and more

GREENGUIDE November 2006
Green-Dusting Methods Mean Better IAQ
Removing contaminants at entryways cuts subsequent dusting and vacuuming in half

OPERATIONSLOG: DISINFECTANTS November 2006
Tailoring Disinfectants
To use disinfectants properly, cleaning objectives must be identified and targeted by the cleaning program

CLEANING OPERATIONNS: PAPER PRODUCTS November 2006
Paper Trail
Five Steps to Choosing the Right Restroom Products

NEWS November 2006
Industry Buzz


COVER STORY November 2006
FAKES
How Can You Tell The Real Deal From A Product Knock-off? Manufacturers Share Some Guidelines



MARKET PULSE: CARPET CARE November 2006
The Cream Of The Carpet Care Crop
Manufacturers sound off on why their high-end equipment is worth every penny

PRODUCTS November 2006
Products and Solutions



































MARKET PULSE: WASHROOM CARE October 2006
Updated Dispensers Revive Outdated Restrooms
When it’s time to upgrade soap and paper dispensers, customers find that form and function go hand-in-hand


BUSINESS MANUAL: ON THE SALES SIDE October 2006
Earn Business By Earning Trust


FREETIME October 2006
Beating The Odds


PRODUCTS October 2006
ISSA/INTERCLEAN Products


EDITORIAL October 2006
How Green Are We?





CONTRACTINGINSIGHTS October 2006
Want Good Employees? Stop Hiring ‘Bodies’
Resist the urge to fill vacancies with the first applicant. Focus on finding the right fit for the company

THECPINTERVIEW October 2006
Alan Bigger, APPA
BSCs have a role to play with educational facilities, even when cleaned in-house

INFECTION CONTROL October 2006
Reducing Disease In Healthcare Facilities
How to prevent the spread of C-diff, MRSA and VRE

ASHKINONGREEN October 2006
Stay Up To Date On Green Requirements
As green-building initiatives grow, it will fuel the demand for green cleaning by your customers

OPERATIONSLOG:FLOOR CARE October 2006
Grout Grit Meets Its Match With Modern Machinery And Tools
Understanding how, why and when to clean grout can go a long way toward shortening the job

























COVER STORY September 2006
Leafing Through the Green
The ABCs of defining green practices with confidence and clarity

SHOW GUIDE September 2006
Chicago Show Guide 2006 ISSA/ INTERCLEAN®
Windy City Welcomes the Jan/San Industry


COVER STORY September 2006
Branding Your Corporate Identity
Five strategies for building a stronger brand

AVIAN FLU September 2006
H5N1: Preparing For A Pandemic
A look at the cleaning concerns and solutions distributors should start thinking about now

DRIVING GROWTH September 2006
Book Excerpt: The Distribution Value Map
Few things in business are assured, but a new ‘map’ can serve as a guide to help distributors boost company performance

SAFETY PRODUCTS September 2006
Safety Products Keep Customers Safe And Sound
Workplace safety is critical in our litigious society. Distributors can help customers comply with regulations by providing safety products — and an education

SELLING YOUR BUSINESS September 2006
Selling: The Right Helping Hand
Selling your business is one of the most significant events in your lifetime. Get a leg up in securing the right advisor with this checklist


NEWSWORTHY September 2006
Greenstar: A New Certification Player


MARKET PULSE: WASHROOM CARE September 2006
Hand Dryers Make More Than A Good Impression
Now more than ever, there are distinct advantages to installing hand dryers in a facility. They are a useful tool in everything from preventing the spread of germs to eliminating paper waste

TECH CENTRAL September 2006
The Upside Of Downloads



HEALTH & ENVIRONMENT September 2006
Green Cleaning 101
BSCs go back to school as New York classrooms switch to green clean

CITYGUIDE September 2006
Show Guide
ISSA/INTERCLEAN® 2006

McCormick Place, Chicago

GREENGUIDE September 2006
Selecting A Greener Disinfectant
Each year, six out of every 100 janitors experience lost-time chemical-related injuries

OPERATIONSLOG: HAND TOOLS September 2006
Applying Green Attributes To Mops, Cloths And Sponges
Microfiber products are easily identifiable as green: They reduce chemical usage and improve indoor air quality

OPERATIONSLOG: MATTING September 2006
Prevent Dirt By Building Better Matting Systems
Most people do not wipe their feet, so mats need to be extra long to enable enough walk surface to remove maximum soil

BUSINESS MANUAL: SALES AND MARKETING September 2006
Measuring Sales Performance


BUSINESS MANUAL: SALES AND MARKETING September 2006
Incite Salespeople To Ramp Up Closing Ratios


BUSINESS MANUAL: CLEANER’S CORNER September 2006
Restaurants: An Appetizing Market Sector


FREETIME September 2006
Taking It All In Stride


PRODUCTS September 2006
Products and Solutions



BUSINESSCENTER September 2006
A Five-Step Approach To Effective Training


CONTRACTINGINSIGHTS September 2006
Waiting On A Single Industry Standard


COVER STORY September 2006
Aftermath
Two BSCs share their experiences following Hurricane Katrina
























NEWS August 2006
Industry Buzz


EDITOR’S NOTE August 2006
Gearing Up for ISSA


COVERSTORY August 2006
Profit Motive
Margins are tight — and getting tighter. How BSCs can better manage their profits to fuel company growth

THECPINTERVIEW August 2006
Patti Costello, ASHES
The state of the healthcare market and what BSCs need to know before cleaning its facilities

BUSINESSIMPROVEMENT August 2006
Diversification Done Right
Adding new services can create extra revenue, but transition isn’t always easy




BUSINESSCENTER August 2006
Getting the Younger Generation to Engage


CONTRACTINGINSIGHTS August 2006
Customer Service: A BSC's 'X Factor'


ASHKINONGREEN August 2006
Looking for Green at ISSA/INTERCLEAN®


OPERATIONSLOG: SOAP AND TOWELS August 2006
Finding the Right Products to Encourage Hand Washing


COVER STORY August 2006
Pricing: Point … Counterpoint
Countering customer price objections: protect your price, and preserve your margins

MICROFIBER August 2006
Microfiber: End Users Weigh In
Suppliers can tout the benefits of microfiber all they want. What’s really important is what BSC’s and in-house cleaning specialists think


NEWSWORTHY August 2006
Avian Flu: What Distributors Can Do


MARKET PULSE: FLOOR CARE August 2006
Floor Pads And Floor Brushes: Technical Aspects Of Selection
With a rainbow of choices, picking the best tool for the job relies on an intimate knowledge of this product category

MARKET PULSE: WASHROOM CARE August 2006
Towel Dispensers Stemming The Tide Of Paper Waste
Facilities are drowning in a sea of wasted paper, and inefficient dispensing systems are to blame. Upgrades can save time and money and can reduce waste

TECH CENTRAL August 2006
WMS: Making Sense Of A Warehouse Mess


FACE OF THE INDUSTRY August 2006
Trade Show Countdown: Chi-Town Sure To Charm


BUSINESS MANUAL August 2006
The Five Reasons Why People Buy


FREETIME August 2006
A Kid’s Dream Come True


PRODUCTS August 2006
Products and Solutions


CLEANING FOR HEALTH August 2006
A Healthy Alternative to Clean
From products to practices: The art of cleaning with a serious eye on building occupant health

CLEANING OPERATIONS: FLOOR CARE CHEMICALS August 2006
Innovations and Trends in Floor Care Chemicals
Manufacturers comment on the direction of the industry as end-users re-evaluate their cleaning strategy

CLEANING OPERATIONS: VACUUMS August 2006
What are the Factors Driving Vacuum Purchases?
Experts break it down into four steps when choosing the right piece of equipment






















COVER STORY July 2006
Product Pricing: Price Check
Are you too high? Too low? Tips for setting the ideal product price

ICE MELT July 2006
Ice Melt: A Scientific Primer On Deicers
Choosing the most effective deicer is dependent upon finding the right formula. The chemicals — and the customers’ needs — must be accounted for

RESTROOM MAINTENANCE July 2006
Restroom Maintenance's Total Package
A comprehensive approach to restroom cleaning yields the best results: less smell, more sparkle






CONTRACTINGINSIGHTS July 2006
David Frank: Redefining The Value Of Cleaning
Using a better vocabulary to describe our industry will generate value and increase margins

COVER STORY July 2006
Avian Influenza (Bird Flu): H5N1
Avian influenza: What are the chances of a human pandemic? A look at the cleaning concerns and solutions BSCs should start thinking about NOW

HEALTH & ENVIRONMENT July 2006
LEED: A New Look
Contractors share their evolving experiences with green-building certification

GREENGUIDE July 2006
Health Care Green Cleaning: Healthy Cleaning For Healthy Patients
Hospitals and contractors are finding that good old water can work a lot better than chemicals

OPERATIONSLOG: CARPET CARE July 2006
Carpet-Cleaning Tips For The Budget-Conscious BSC
As far as maintaining carpet, vacuuming is absolutely the most important step








































June 2006
Industry Buzz



CLEANING OPERATIONS: CARPET CARE June 2006
Deep Cleaning with Carpet Extractors
Industry experts weigh in on the importance of carpet extraction and where technology is going

CLEANING OPERATIONS: ACCESSORIES June 2006
Floor Care Brushes and Pads
Accessories that can make or break a floor care regimen

June 2006
Editor's Note



COVER STORY June 2006
Wholesaling 2006: The Wholesaler Link
A look at why wholesaling's traditional supply-chain niche is more important than ever

GREEN June 2006
Green Cleaning's Roots
Green is huge, this we know. A look at green milestones and noteworthy events helps explain how we got here

See this month's Green Product Directory of Web sites



GREEN June 2006
Green Product Directory
The following list of companies have a product or products with “Green Seal” certification, the Carpet and Rug Institute’s “Green Label” approval and/or the Environmental Choice Program’s “EcoLogo.” These company names were gathered directly from the certifying organizations’ Web sites on May 17. Any updates to the sites after May 17 will not be reflected in this listing. If no Web site address is listed, there either was not one provided on the certifier’s Web site, or the company’s Web site could not be conclusively determined.

See this month's feature article Green Roots


MARKET PULSE: FLOOR CARE June 2006
Concrete Floor Choices: Trends Affecting Cleaners
Who will your customers turn to when they’re faced with new flooring to clean and maintain?



THE CP INTERVIEW June 2006
Fred Schimanski, NJSSA
Regionalassociations can thrive, even in a global economy


ASHKINONGREEN June 2006
Green Distributors? Five Questions To Ask
More janitorial-supply distributors are making it easy for contractors to be green

OPERATIONSLOG June 2006
Restroom odor control: New Weapons




PROPORTIONERS May 2006
The Chemistry of 'Control'
Four end users discuss what attracts them to — and concerns them about — chemical proportion technology

MARKET PULSE: FLOOR CARE May 2006
Matching End User Needs With The Right Autoscrubber Features
Autoscrubbers can perform the job of several separate tools, but faster and more efficiently. We look at today’s most popular features and how to explain the benefits to end users


FACE OF THE INDUSTRY May 2006
ISSA/INTERCLEAN® Mexico A Success


BUSINESS MANUAL: CLEANER'S CORNER May 2006
Time-Out:Cleaning Up After Children


FREETIME May 2006
One Writer's Gift


BUSINESS MANUAL: ON THE SALES SIDE May 2006
The Selling Process: Part 2


May 2006
Janitor Pay: Wage Worries
Our survey on minimum wage laws and their potential consequences for BSCs




THE CP INTERVIEW May 2006
Interview: David Brady, IFMA
A facility management leader shares how good customer service is more than just keeping the place clean

PURCHASING May 2006
Purchasing At Big Box Stores: Open For BSC Business
Will national retailers steal customers from jan/san distributors? Both sides speak out

GREENGUIDE May 2006
Green Carpet Care
It's often assumed that because carpets hide soil, the soil isn't there




FEATURE April 2006
“Green’s” Momentum
Are we in the midst of a ‘sea change’ regarding green product acceptance and innovation?


CLEANING OPERATIONS; RESTROOMS April 2006
Hands-Off Approach to Restrooms
Technology brings touch-free restroom appliances to a high level of public acceptance

CLEANING OPERATIONS: FLOOR CARE April 2006
Properly Maintaining Floor Care Machines
Extending the life of floor care machines through preventative maintenance tasks



COVER STORY April 2006
Hurricane Katrina: New Orleans Is Picking Up The Pieces
In the wake of Hurricane Katrina, Gulf Coast distributors are piecing their lives - and businesses - back together.

MARKET PULSE: FLOOR CARE April 2006
Brooms, Brushes And Mops: A ‘Show & Tell’ Approach
When it comes to brooms, brushes and mops, end users’ concerns are pretty straightforward. product demos are the best way to differentiate hand tools ... but don’t ignore life-cycle savings

MARKET PULSE: CARPET CARE April 2006
Vacuum Accessories: The Top 10 Selling Factors
From cost and durability to noise and repairs, in-house cleaning specialists share their preferences for vacuum cleaner features and accessories

PRODUCTS AND SOLUTIONS April 2006
Products and Solutions


BUSINESS MANUAL: ON THE SALES SIDE April 2006
The Selling Process: Part 1


EDITOR'S NOTE March 2006
Price Increases: How To Cope



COVER STORY March 2006
Rising Costs In Trickle-Down Times
Cost increases are being passed along the supply line. How distributors are coping

FEATURE March 2006
Oxygen, Citrus And Soy: Naturally Clean
Manufacturers discuss the benefits, drawbacks and transformation of Citrus, Oxygen and Soy-based cleaning products

MARKET PULSE: FLOOR CARE March 2006
Floor Machine Innovation Reaching New Levels
Floor machine technology has increased productivity dramatically. Industry manufacturers discuss the improvements

MARKET PULSE: WASHROOM CARE March 2006
Control Restroom Odor’s Main Suspects
The origin of restroom odor can be elusive. Distributors discuss the typical locations that harbor odor-causing bacteria and reveal the best ways to eliminate them


FACE OF THE INDUSTRY March 2006
ISSA Releases Green Cleaning Guide


FREETIME March 2006
Mirto's Spanish Connection


PURCHASING March 2006
Cleaning Products: A BSC Wish List
Contractors sound off on the products and equipment they’d like to see from their suppliers

INDUSTRYPROFILES March 2006
BSC Authors And Books: Trading A Mop For A Pen
Profiles of four cleaning scribes and their words of wisdom




ASHKINONGREEN March 2006
It's Earth Day: Make It Matter
BSCs can use Earth Day to demonstrate they can offer something different

OPERATIONSLOG March 2006
FLOOR CARE
Floor Finishes and Strippers Are Entering The Green Arena

The reality is that people won’t use what doesn’t work. Green products have evolved to where they now perform well

OPERATIONSLOG March 2006
Speciality Services Offer Profits, Pitfalls
When we diversify into fire or water restoration, we make it a completely different division of the company


February 2006
Industry Buzz


FEATURE - RESTROOM CARE February 2006
Your Biggest Headache: Keeping Restrooms Clean
A round-the-clock cleaning strategy that zeroes in on five critical appearance areas

CLEANING OPERATIONS February 2006
Understanding Microfiber Technology
Why can microfiber outperform traditional materials? Look below the surface.

CLEANING OPERATIONS - FLOOR CARE February 2006
Anatomy of a Thorough Hard Floor Care Program
From cleaning routine “do’s and don’ts” to using the right equipment and chemicals

EDITOR'S NOTE February 2006
SM's 50th Product Guide


NEWSWORTHY February 2006
C-diff: Hospitals' New Health Threat


TECH CENTRAL February 2006
Simplify Software Implementation



NEWSBRIEFS February 2006
ISSA Drafts Quality Standard


COVER STORY February 2006
Gas, Energy, Heating Costs: Are We Facing An Energy Crisis?
The cost of gasoline, electricity and heating is going up. Will this erode profits, or create opportunities, for BSCs?

GREENGUIDE February 2006
Schools Clean Green, And BSCs Profit





COVER STORY February 2006
2006 BUYER'S GUIDE
SM's Buyer's Guide online, features manufacturer, wholesaler, product and brand-name listings to make sourcing products and suppliers a breeze.

PRODUCT GALLERY February 2006
New Products



NEWSWORTHY January 2006
Ice Melt Shortage Possible


FEATURE: CLEANERS & DISINFECTANTS January 2006
Disinfectant Cleaners Give A Good Fight
Cleaners and disinfectants are on the front line when it comes to battling germs. Their efficacy suffers, however, if they’re not used correctly

MARKET PULSE: CARPET CARE January 2006
Carpet Restoration Tips After Disaster Strikes
Acting as an information resource for customers when they’re faced with big problems pays off for distributors

MARKET PULSE: WASHROOM CARE January 2006
Touch-Free Washroom Maintenance
Even the most self-sufficient of restrooms — those with touchless fixtures — need TLC. How to help customers get the most out of their investment


FACE OF THE INDUSTRY January 2006
Ashkin To Help Mexico Achieve Green Goals


COVER STORY January 2006
Cleaning Products: The Top 10 Innovations
A decade's worth of tools and products that have profoundly changed the way we clean





INDUSTRY OUTLOOK January 2006
2006 Cleaning Industry Forecast:Mostly Sunny
For the first time in a long time, contractors are optimistic about their business prospects for the new year

ASHKINONGREEN January 2006
The Year In Green Cleaning: 2005
2005 was an incredible year for green cleaning, and going into 2006, it will continue to grow



January 2006
PRODUCTS & SOLUTIONS


INDUSTRY BUZZ: BENCHMARKS November 2005
ASHES Introduces Online benchmarking Tool for Hospitals


TRAINING November 2005
A degree in clean
Higher education meets the cleaning profession; a preview of Illinois Central College’s associate degree program

REGULATORY UPDATE November 2005
Immigration Law, Revisited
New bills propose to create work visas for illegal immigrants

HEALTH & SAFETY November 2005
Cleaning For Health And Healthy Buildings: Customer Q&A
Cleaning professionals weigh in on healthy buildings

November 2005
ISSA/Interclean: Record Year In Las Vegas
ISSA/INTERCLEAN® 2005 was definitely a winner in Sin City. Check out what took place in this special photo section

COVER STORY November 2005
In Good Company
Suddenly, housekeeping has the ear of executives bent on 'greening' their facilities

CLEANING OPERATIONS: HOSPITALTY November 2005
Hotel ‘first-impression’ areas and their impact on guest perception
Case studies on how successful facilities approach the care and maintenance of high-profile interiors

CLEANING OPERATIONS: FLOOR CARE November 2005
How do you justify the big investment in ride-on equipment?
Manufacturers continue to fine-tune ride-on technology. The buying incentives continue to be volume cleaning and labor savings



BUSINESSBUILDER November 2005
Cleaners And Avian (Bird) Flu: Are We At Risk?
What cleaners should know about the avian flu

EDITORS NOTE November 2005
NOVEMEBER 2005


GREENGUIDE November 2005
Green Seal's Cleaning Service Standard: Making A Move Toward Certification
Taking a closer look at Green Seal's Cleaning Service Standard


CLEANING OPERATIONS November 2005
Product Gallery
A round-up of the industry’s most innovative, new technology

COVER STORY October 2005
BSC Careers: Critical "forks in the road" -- how they impact your business future
Critical career "forks in the road" -- how they impact your business future

SAFETY & HEALTH October 2005
Worker Exhaustion: Fighting Fatigue
Worker exhaustion can hurt productivity — and your employees' health








BUSINESSBUILDER October 2005
Workloading: A Simple Approach To Accuracy


COVER STORY September 2005
Higher Education: A Degree in Clean
Higher education meets the cleaning profession: A preview of Illinios Central College's associate degree program






BUSINESSBUILDER September 2005
The Janitor Closet: Coming Out Of The Closet





INDUSTRY BUZZ: BENCHMARKS September 2005
IFMA: Green Building Practices Growing


COVER STORY September 2005
Risky Business
The fifth-most-injured workers in the U.S.? Professional cleaners. How to avoid becoming a statistic

RESTROOM CARE September 2005
Soap and paper dispensers: Finding a match for disparate facility needs
This is not a “one-dispenser-fits-all” market. Taking advantage of your myriad product options

EDITOR'S NOTE August 2005
August 2005


COVER STORY August 2005
Working With Age
What you can do to help ensure your over-65 staff works productively and safely

MEDICAL FACILITIES August 2005
H2E: Champion Among Champions
Hospitals for a Healthy Environment supports and recognizes environmentally conscious medical facilities

CLEANING OPERATIONS: CHEMICALS August 2005
It’s Never Too Late to Re-Evaluate Your Chemical Inventory
The case for a proactive approach to analyzing chemical performance before people are injured or surfaces are destroyed

CLEANING OPERATIONS: VACUUMS August 2005
Vacuuming 101: The Significance of Soil Removal
Your vacuuming game plan starts with an understanding of how critical the process is to your overall mission






GREEN GUIDE August 2005
Green Cleaning: Make That Connection




INDUSTRY PROFILE August 2005
Cleaning In Las Vegas: Against The Odds
Owning a successful cleaning business in Las Vegas is no sure bet

July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction

MANAGEMENT July 2005
Smart Growth: Steady As She Grows
You can keep your employees focused and motivated during times of change and growth: Here's how

MARKETING July 2005
Finding The "LEED"-ers
BSCs are ready to offer services for LEED certification, but who's interested?

BUSINESS BUILDER July 2005
Leadership: More Than Just Management
Managers are maintainers, but leadership requires vision, taking chances and changing directions

GREEN GUIDE July 2005
Steam Vapor Cleaning: It's Just Water!
The fact that you can achieve sanitation from tap water frees you from chemical-safety concers

OPERATIONS LOG July 2005
Vandalism: What To Do When Vandals Strike Restrooms
Restroom Care


EDITOR'S NOTE June 2005
June 2005


PUBLIC HEALTH June 2005
Cross-Contamination Common Sense
Are you killing germs, or spreading germs — or both?
Key strategies to eliminate the transport of pathogenic microorganisms

CLEANING OPERATIONS: PAPER PRODUCTS June 2005
Paper products can be used to set design tone in restrooms
Priorities that hospitals, schools and five-diamond resorts have in common when specifying toilet tissue and paper towels

FACILITY ISSUES: MANAGEMENT EDGE June 2005
The Guests’ Bill of Rights
Would you pledge to provide customers a cleaner and healthier environment?

June 2005
Price Increases: Pass It On
Manufacturers recently hit distributors with numerous price increases. Unfortunately this means higher prices for BSCs, too.

OPERATIONS LOG June 2005
Hard-Floor Maintenance: The European Way
Floor Care

BUSINESS BUILDER June 2005
Your Employees: Assets or Annuities?




CHEMICAL PORTIONING May 2005
Proportioning and Dispensing Equipment: In Direct Proportion
Gone are the days of ‘glug-glug’ pouring; say hello to the convenience and savings afforded by today’s dispensing systems

May 2005
Green Seal, OS(1) Certification: Guaranteed Green
A look at two new BSC certification programs - the impact on business and credibility

BUSINESS DEVELOPMENT May 2005
Benchmarking: BSCs Call Time-Out
Is business at a standstill? It might be time for benchmarking

INDUSTRY UPDATE May 2005
ISSA Opens Its Doors To BSCs
The former supplier-only association is inviting BSCs into its membership ranks





EVERY ISSUE May 2005
ISSA, Contracting Profits Team Up


EDITOR'S NOTE April 2005
April 2005


INDUSTRY BUZZ: BENCHMARKS April 2005
Green Seal to Certify Cleaning Services


COVER STORY April 2005
INsourcing
Why some facility managers tear up cleaning contracts for in-house peace of mind

CLEANING OPERATIONS: GREEN CLEANING April 2005
Growing Green:
Housekeepers Continue to Embrace Philosophy

A look at how far green cleaning has come and where it’s going

CLEANING OPERATIONS: CARPET CARE April 2005
Systems That Get You Through
to the Next Deep Cleaning

Low-moisture carpet extraction keeps facilities up and running

FACILTY ISSUES: MANAGEMENT EDGE April 2005
A Vocabulary Lesson for Cleaners
A few terms every cleaning worker should know to ensure proper care of buildings

March 2005
BSCs and the Internet
Doing business in the online era

MARKETING March 2005
Advertising and Marketing: If You Advertise, Will They Come?
Advertising and marketing could help a company expand its customer base







EDITOR'S NOTE February 2005
February 2005


INDUSTRY BUZZ: BENCHMARKS February 2005
USDA Releases Final Biobased Products Rule


RESTROOMS February 2005
Tools That Add Ease to Restroom Cleaning
Managers identify equipment, products and systems that help deliver the best restroom results

COVER STORY February 2005
Promoted from within
How organizations meet the challenge of transitioning workers into supervisors

CLEANING OPERATIONS: FLOOR CARE February 2005
A Guide to Cleaning Speciality Surfaces
Experts provide tips on preventative and long-term care

CLEANING OPERATIONS: MICROFIBER February 2005
Educational Facilities Give Microfiber a Passing Grade
A school district and a university find labor savings with cloths and mops

FACILITY ISSUES: MANAGEMENT EDGE February 2005
Rethinking Green
Consider ‘greener’ processes and practices in addition to products

HEALTH & ENVIRONMENT February 2005
Green Cleaning Certification: Gone Green? Got Evidence?
Manufacturers are putting their money where their mouth is and proving their green-cleaning worth



OPERATIONS LOG February 2005
Carpet Equipment Trends: Expert Advice: This Year's New
Carpet Care

BUSINESS BUILDER February 2005
The Power Of Training And Recognition



January 2005
Business Concerns for BSCs: The Top 5 of 2005
The biggest business concerns facing BSCs in the new year

MARKETPLACE January 2005
Government Contracts: Cleaning for Uncle Sam
More government facilities are outsourcing services, but does your company qualify?

BUSINESS DEVELOPMENT January 2005
Growing Out Of The Owner-Operator Role
Those growing pains can bring your business to new levels. But are you ready to let go?





EDITORIAL January 2005
2005: The Year Green Comes Of Age?




MARKET PULSE: WASHROOM CARE December 2004
Hand Dryer Innovation Reaches An All-Time High
Hand-dryer manufacturers have much to talk about, including a slew of products that reduce mess, waste and overall cost

COVER STORY November 2004
WMS: More Tech, More Turns
Four ways technology can drive your warehousing operations

DILUTION CONTROL November 2004
Proportioning and Dispensing Systems: More In The Mix
Evaluating customers as candidates for proportioning and dispensing technology just got easier: almost every account qualifies


COVER STORY November 2004
Building Service Consulting
Today's BSC is expected to perform as a quasi-consultant without ever collecting a consultant's fee

BUSINESS IMPROVEMENT November 2004
Franchise Material?
Before making the commitment, stop to weigh the pluses and minuses

INDUSTRY PROFILE November 2004
Dealing With Disaster
This summer, southern BSCs faced four hurricanes — how did they manage?

OPERATIONS LOG November 2004
Winter Wonderland? Snow And Salt Aren't Welcome Indoors
Carpet Care


ASHKIN ON GREEN November 2004
Uncover The "Green" Needs, Supply Expertise


BUSINESS BUILDER November 2004
Who Manages Your Managers?



EDITOR'S NOTE October 2004
October 2004


RETAIL FACILITIES October 2004
Make Your Facility Shine with Quality Floor Care
The quality of your floor-care program can make or break your customers’ shopping experiences

COVER STORY October 2004
Helping Hand
How cleaning managers influence product and equipment development

CLEANING OPERATIONS: HAND TOOLS October 2004
A Closer Look at Microfiber’s Cleaning Benefits
The pros — and a few cons — regarding popular microfiber mops and cloths

CLEANING OPERATIONS: DISPENSERS October 2004
Soap and Paper Dispensers are Seen as a Critical Restroom Component
Challenges and solutions regarding today’s designs



BUSINESS BUILDER October 2004
Young Entrepreneur A Shining Example


OPERATIONS LOG October 2004
Mops, Brushes And Brooms: Safety Starts With The Basics
Hand Tools

COVER STORY September 2004
Improving Customer Profitability: Show Me The Money!
Revealing strategies for boosting profit margins

SOAP & PAPER DISPENSERS September 2004
Touch-Free Restrooms: Emerging Technology
A look at the leading touch-free manufacturers and their products

MARKET PULSE: CARPET CARE September 2004
Can Cleaning Keep Up With the Carpet?
Carpet manufacturers are working overtime to develop durable, attractive carpets that keep their colors without fading. Are distributors helping customers work toward the same goals?

GOVERNMENT BUILDINGS September 2004
Farm Bill: Feds to Clean with Biobased Products
Law mandates federal agencies purchase cleaning products derived from agricultural materials

CLEANING OPERATIONS: VACUUMS September 2004
Draw More Dirt from Vacuums
Machines that meet performance criteria and fit your facility needs will achieve the best results — if they are maintained properly

EDITOR'S NOTE September 2004
September 2004


INDUSTRY BUZZ: BENCHMARKS September 2004
CRI Launches Chemical Certification Program


CLEANING OPERATIONS: CHEMICAL CARE September 2004
Take a Lesson From These Chemical ‘Don’ts’
Be aware of common mistakes in order to prevent injuries and costly accidents

FACILITY ISSUES: MANAGEMENT EDGE September 2004
A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency

COVER STORY September 2004
Cross-Contamination
Commercial facilities can be overlooked breeding grounds for disease. How BSCs can create a healthier environment

INDUSTRY PROFILE September 2004
New Orleans: No Big Easy Clean
The ISSA/Interclean host city has its own distinct cleaning challenges


BIZ 101 September 2004
Got A Court Date? Stay Sane


OPERATIONS LOG September 2004
Big, Simple, Stylish: Paper And Soap Dispensing Trends
Dispensers


EVERY ISSUE September 2004
News Briefs


BUSINESS BUILDER September 2004
Benchmark To Improve Your Business


ASHKIN ON GREEN September 2004
Join The Green Cleaning Party


COVER STORY August 2004
Business Valuation: What's Your Company Worth?
Principles you can bank on when selling, acquiring or planning ahead

COVER STORY August 2004
Learning Curves
Business opportunities abound in the school market — How to move to the head of your class

MARKETPLACE August 2004
Savvy Spending
With changing purchasing trends, to whom should BSCs give their dollars?

HUMAN RESOURCES August 2004
Starting Young
Teenagers can be a valuable part of your labor pool — if you know the law and how to work with them

BUSINESS BUILDER August 2004
Reducing The Chaos In Your Organization



OPERATIONS LOG August 2004
Take Control! End Chemical Mixing Mayhem
Chemicals

OPERATIONS LOG August 2004
Get More From Gym Floors With Proper Equipment, Products
Floor Care

COVER STORY July 2004
Youth Movement?
The (De)aging of the jan/san industry. Why it's necessary; what it will take.

ICE MELT July 2004
Ice Melt Options Based On Weather Forecast
As sophisticated as weather-predicting tools are, they still can’t read Mother Nature’s mind

COVER STORY July 2004
Putting A Face On Housekeeping Management
How do you look compared to your peers?

EDITOR'S NOTE July 2004
July 2004


GREEN HOTELS July 2004
Green Cleaning Checks In
Hospitality facilities turn to products and practices that are safer and healthier for guests and the environment

CLEANING OPERATIONS: FLOOR CARE July 2004
Drive Equipment Safety with Precautionary Steps
Ongoing training and mentoring programs for automated floor-care equipment

FACILITY ISSUES: MANAGEMENT EDGE July 2004
Preventive Steps for Customer Complaints
Reduce the time you spend addressing customers’ cleaning-related complaints by fine-tuning your customer-service program

COVER STORY July 2004
Bad Apples
Illegal subcontracting's continuing impact on the BSC industry

HUMAN RESOURCES July 2004
Information At Hand
Policy memos piling up? Consolidate with a company handbook

OPERATIONS July 2004
Day-Clean Believer?
Is improving the janitor's image worth the switch to day cleaning?


OPERATIONS LOG July 2004
Got The Goods? Green Customers' Wish Lists
Green Cleaning

OPERATIONS LOG July 2004
Supply Shortage Is A Sanitary Sin No BSC Wants To Commit
Restroom Care

EVERY ISSUE July 2004
News Briefs



BUSINESS BUILDER July 2004
Befriend Your Competition?


COVER STORY June 2004
Distributors and Wholesalers: A Dynamic Duo
Why distributors and wholesalers pack a powerful 1-2 punch

GREEN PRODUCTS & TECHNIQUES June 2004
Customers and Green: Growing Demand
Coming to a customer near you: A need for green training and know-how. Are you wondering what to do now? Get with the program

MARKET PULSE: FLOOR CARE June 2004
Are Imported Brooms, Brushes and Mops Lowering the Bar?
Manufacturers weigh in on the steady influx of foreign-made hand tools

BSC GUIDE TO DISTRIBUTORS June 2004
Great Expectations
Distributors have new innovations in store for BSC customers in coming years

BUSINESS BUILDER June 2004
The Powers That Be: Changing The Game


OPERATIONS LOG June 2004
Be Ahead Of The Game — Start Conserving Water, Now
Floor Care

EDITORIAL May 2004
May 2004


INDUSTRY BUZZ: BENCHMARKS May 2004
Report: Cleaning has little impact on ‘superbug’


TECHNOLOGY May 2004
Are Touchless Fixtures Faultless?
Cleaning managers discuss the pros and cons of touch-free restroom care

COVER STORY May 2004
Data-Based
The Enlightened Housekeeper's Guide to Working with Numbers

CLEANING OPERATIONS May 2004
Floor Care
Make careful choices from a kaleidoscope of pads and brushes

CLEANING OPERATIONS: CARPET CARE May 2004
Quality Equipment: Your carpet depends on it
How to make the right selection when it comes to specifying costly extractors and vacuums

COVER STORY May 2004
My Biggest Mistake
BSC screw-ups: What went wrong, lessons learned

HUMAN RESOURCES May 2004
Taming Turnover
Are employees walking out as fast as they walked in? Put the brakes on it

MARKETING May 2004
Building A Brand
If you're not the biggest or the cheapest in your market, a strong brand can help you break out from the pack


ASHKIN ON GREEN May 2004
Just Showing Up Isn't Good Enough



OPERATIONS LOG May 2004
Is Paper Just Paper? BSCs Dispel The Myth
Towel & Tissue

EVERY ISSUE May 2004
News Briefs


COVER STORY March 2004
Green’s Growing Reach
The quest for facility sustainability, and its impact on jan/san distribution

EDITOR'S NOTE March 2004
March 2004


INDUSTRY BUZZ: BENCHMARKS March 2004
Schools Classify Chemicals
School district’s training supervisor develops icon system for managing and mixing chemicals safely

MEDICAL FACILITIES March 2004
A Closer Look at Waste Management
How health-care organizations can protect the environment — and their budgets — by watching what goes into the waste stream

CLEANING OPERATIONS: PAPER PRODUCTS March 2004
Towel and Tissue Touch-and-Go
Why the specification of paper products should not be taken lightly

CLEANING OPERATIONS: FLOOR CARE March 2004
Have a Ground Plan
Proper maintenance of stone floors requires careful steps

FACILITY ISSUES: MANAGEMENT EDGE March 2004
Taking the Lead of the Followers
An organization’s best followers are the leaders of the future

March 2004
Sub-Plots
Story Lines Behind Successful Subcontracting

HUMAN RESOURCES March 2004
Belief and Business
Commonsense tips for respecting your workers' religious expression

REGULATORY NEWS March 2004
Separate And Unequal?
Long lines for crowded women's restrooms prompt the call for "potty parity"

BUSINESS BUILDER March 2004
Growing Pains: Four Stages Of Evolution



OPERATIONS LOG March 2004
A Carpet Isn't Clean Until It's Dry
Carpet Care

EDITORIAL March 2004
A Second Look At Subcontracting


EVERY ISSUE March 2004
News Briefs


COVER STORY February 2004
Winning the Image War
BSCs on professionalism and the cleaning industry

INDUSTRY PROFILE February 2004
A Meaningful Mission
Going inside NISH and the JWOD program

BSCAI 2004 SHOW PREVIEW February 2004
Clean Up In Las Vegas


BUSINESS BUILDER February 2004
"I Don't Understand Why It's So Difficult"


ASHKIN ON GREEN February 2004
Whats and Whys: A Green Cleaning Primer


OPERATIONS LOG February 2004
Graffiti Psychology: Why Vandals Strike
Vandalism

OPERATIONS LOG February 2004
Beyond The Restroom: Solving Odor Mysteries
Odor Control

BIDDING & ESTIMATING January 2004
A Better Bid Means A Better Business
Contractors and buyers share the blame for bad bidding scenarios. Working together can help ensure that bids are competitive.

BSC SURVEY January 2004
Ear To The Ground
We're listening to what BSCs are saying about their hopes and challenges in the coming year

BUSINESS BUILDER January 2004
You Need Help — Now
An outside consultant can help your company thrive during difficult times

BUSINESS SAVVY January 2004
Double Checking Your Employee Picks
Human Resources

OPERATIONS LOG January 2004
Make Your Vacuums Work For Your Workers
Safety: Vacuum Ergonomics

OPERATIONS LOG January 2004
Special Procedures For Specialty Floors
How-To: Floor Care


EDITOR'S MESSAGE January 2004
Coming To America...Legally
Millions of illegal immigrants already work here. Is it time to allow them to stay?

EVERY ISSUE January 2004
News Briefs


EVERY ISSUE January 2004
Compliance File


EDITOR'S NOTE January 2004
January 2004


CLEANING OPERATIONS: GREEN CLEANING January 2004
Turning a new leaf when it comes to green products?
Be persistent

Switching to green products is an ongoing process with a number of options ... and steps

CLEANING OPERATIONS: RESTROOM CARE January 2004
Flushing away germs with touch-free cleaning systems
Steam cleaning and pressure-washer technology tailor-made for germ-laden surfaces