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EFFECTIVELY ENGAGING A MULTI-GENERATIONAL WORKFORCE February 2025
Manage Competing Work Preferences on a Custodial Team


HIRING CHALLENGES IMPACTING JAN/SAN February 2025
How the Labor Gap and Immigration Policies Impact Jan/San Staffing



DO YOU QUALIFY FOR THIS JANITORIAL RFP? January 2025
A Guide to Evaluating Commercial Cleaning Bid Opportunities





THE FUTURE OF IAQ MANAGEMENT November 2024
IAQ Pilot Program Provides Insight into School Air Quality



FREETIME: TAKING TO THE TRAIL, SEARCHING FOR BIGFOOT November 2024
Midlab, ISSA President Hits the Trail in Search of Bigfoot


HOTEL TRENDS IMPACTING HOSPITALITY TEAMS November 2024
Hawaii Hotel Praises Culture for Staff Retention




FROM THE EDITOR November 2024
What the Return-to-Office Trend Means for BSCs




EDITOR'S NOTE September 2024
4 Keys to a Strong Culture 








FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds



FROM THE EDITOR: UNDERSTANDING LABOR LAWS May 2024
How Labor Laws Put Strain on Contractors


SHEDDING LIGHT ON DISINFECTING TECHNOLOGY April 2024
Using UVC to Supplement Infection Prevention in Healthcare



FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People




HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Closed Cartridge Soap Dispensers Provide Tamper and Germ-Free Setup



HYGIENIC ADVANTAGES OF CLOSED CARTRIDGE SOAP DISPENSERS March 2024
Pros and Cons of Bulk Soap Dispensers vs. Closed Cartridges

















BE AN ELITE BSC October 2023
Strategies for Stopping Negative Self-Talk 















MANAGEMENT: ADMITTING FAILURE August 2023
How Facility Cleaning Managers Learn from Leadership Failures




ACS / SPONSORED July 2023
ACS is Innovating For Health!
ACS / Sponsored









HEALTHY SCHOOLS: FINDING THE BASELINE June 2023
Facility Cleaning Managers Benefit from Self-Assessments






ELITE BSC: HOW MANY FIELD MANAGERS DO I NEED? May 2023
Determining the Appropriate Number of Cleaning Field Managers





STRATEGIC SELL: SELLING LIKE IT IS 1943? April 2023
How Consultative Selling Builds Trust




STEPS TO ENSURE COMPREHENSIVE CARPET CARE March 2023
How to Create a Carpet Care Program











CONTINUING A LEGACY January 2023
BSCAI President Shares Goals for 2023






PERFECTING YOUR PLAYBOOK November 2022
Creating Customer Loyalty Through Product Consulting



COMPREHENSIVE CARPET CARE November 2022
Tips and Tricks for Maxing Out a Carpet’s Lifespan





THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same








PERSISTENCE PERSONIFIED August 2022
Paul Taylor Built a Foundation for Business Success


PERSISTENCE PERSONIFIED August 2022
ESS Clean CEO Turns Challenges into Success Stories



FREETIME: FLYING OVER WATER August 2022
The Rewards of Pushing Through Failure








IN THE FIELD: CARPET CARE June 2022
How to Add Encapsulation to Carpet Care Programs


IN THE FIELD: CARPET CARE June 2022
Tips to Incorporating Encapsulation Cleaning




POST-PANDEMIC FACILITY HYGIENE STANDARDS June 2022
How Facility Infection Control Practices Have Shifted




SELLING THE TRUE COST OF SOAP June 2022
Foam vs. Bulk Soap: Cost Considerations


ARE YOU READY FOR WELL? June 2022
WELL Certification Emphasizes Facility Reopening



SHARING STRATEGIES FOR SUCCESS April 2022
Tackle Recruiting and Retention Challenges Head-On








DAYLIGHT SAVINGS February 2022
Dealing With Daytime Cleaning Hurdles


WEIGHING THE OPTIONS November 2021
Color-Coding Simplifies Floor Pad Selection


INTERIM CARPET MAINTENANCE November 2021
Selecting Interim Carpet Care Equipment






A RETURN TO CARPET CARE June 2021
Keeping a Carpet Cleaning Schedule





FOLLOWING THE STEPS June 2021
Disinfecting Floors Can Cause Harm




TARGETING PATHOGENS April 2021
Viruses And Bacteria: What's the Difference?





CLEANING SMARTER April 2021
Scheduling & Managing Inventory With IoT



SET THE COURSE April 2021
Earn Customer Trust Through Consulting


















GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern





COLOR CODING PROVIDES SIMPLIFICATION October 2020
Distributors Provide Guidance In Marketing, Education


BALANCING FRAGRANCE October 2020
Finding That Clean Scent









LENDING A HAND August 2020
Distributors Provide Pandemic Consulting






LEANING INTO THE PANDEMIC June 2020
Adapting To Sales In A Digitally-Dominated Economy





STAY INFORMED WITH BSCAI GOVERNMENT AFFAIRS April 2020
Congress Approves Coronavirus Relief Packages


















WHICH REP FOR THE JOB? September 2019
To Go With An Inside Or Outside Sales Rep

















THE AIR WE BREATHE April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE April 2019
How To Clean The Air


THE AIR WE BREATHE April 2019
Systems That Tackle Indoor Air Contaminants


FROM THE EDITOR March 2019
Amazon Strikes Jan/San Distributors Again


HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations





CORDLESS BACKPACK VACUUM SAVES ON LABOR February 2019
A Purchase That Helps Business Grow


BRINGING VINYLS BACK November 2018
Jan/San Industry Vet Enjoying Successful Music Career



THE INNOVATION IMPASSE November 2018
Jan/San Distributors Must Change With The Times


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite



BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce


FROM THE EDITOR October 2018
Amazon Launches Jan/San Private-Label Line


LAUNDRY DISPENSER RESTORES CUSTOMER SATISFACTION October 2018
Updated Equipment Reduces Emergency Calls



September 2018
Beating Amazon


ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT August 2018
Take Your Carpet Care Further




CONTAMINATED SOAP CONTAMINATES HANDS August 2018
Risks Of Using Bulk Soap Dispensers





CLEAN RESTROOMS MEAN BUSINESS June 2018
Spray-And-Vac Cleaning Provides Clean Appearance




CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Benefits Of Cleaning Carpets Using Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Sustainable Advantages To Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Putting Carpet Cleaning Polymers To The Test


CAPTURING THE ESSENCE OF ENCAPSULATION April 2018
Outline When To Encapsulate Or Extract Carpeting




AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS February 2018
Refillable Soap Dispensers Are A Haven For Bacteria






GET TO KNOW UV TECHNOLOGY September 2017
Cleaning Industry Embraces Ultraviolet Disinfection



TAKE A HIKE July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year


CREATING A SUPERIOR SERVICE CULTURE April 2017
Book Club: How BSCs Can Develop A Customer Service Culture
AffinEco's Paul Senecal reviews '212 Degree Service'


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES September 2016
Cleaning Tools With Productivity Gains


CLOSING THE DOOR ON ODORS May 2016
Controlling Restroom Odors From Inside The Stall


CLOSING THE DOOR ON ODORS May 2016
Tackling Odor Issues In Women’s Restrooms


CLOSING THE DOOR ON ODORS May 2016
Odor Control Techniques For Men’s Restrooms


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Benefits Of Disinfecting With UV Technology


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Augmenting Cleaning With Disinfecting Technology


SHEDDING LIGHT ON UV TECHNOLOGY May 2016
Training And Compliance Of Disinfection Equipment


FLOOR PAD DO’S AND DON’TS May 2016
Comparing Floor Pads And Brushes


FLOOR PAD DO’S AND DON’TS May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS May 2016
Recommendations For Maintaining Gym Floors


FLOOR PAD DO’S AND DON’TS May 2016
Tips To Keeping Polished Concrete Looking Like New


FLOOR PAD DO’S AND DON’TS May 2016
The Future Of Floor Pads







SHINING LIGHT ON HAI PREVENTION February 2015
Technology That Defends Against Hospital-Acquired Infections


SHINING LIGHT ON HAI PREVENTION February 2015
Cost Of UV Disinfection Techology


MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders


STANDING UP FOR DETROIT September 2014
Hercules And Hercules Refuses To Give Up On Detroit









CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens


THE SMELL OF SUCCESS June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS June 2014
Common Scents And How To Fight Odors


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES May 2014
Critics Question JanSan FSSI's Benefits


PROTECTING PASSENGERS April 2014
Preventing Infection In Transportation Centers



PROTECTING PASSENGERS April 2014
Using Teams To Clean Busy Transit Hubs




IN THE FIELD: WINDOW CARE February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? February 2014
Make Cleaning Professional



IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Developing A Winter Floor Care Program


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
The Key To Protecting Floors Is Proper Matting


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Maintain Floors By Increasing Cleaning Frequency


IN THE FIELD: WINTERTIME PRESENTS FLOOR CLEANING CHALLENGES November 2013
Scrubbing And Stripping: Sprucing Up Floors For Spring


BSC PROFILE: LEADING BY EXAMPLE November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


SM SALES SURVEY: SLOW GROWTH October 2013
Janitorial Distributor Sales Up Nearly 2 Percent


SM SALES SURVEY: SLOW GROWTH October 2013
Successful Distributors Sell Solutions, Not Products


MANUFACTURER ROUNDTABLE: ODOR CONTROL October 2013
Removing Foul Urine Odor From Grout And Walls






MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
How To Spot Green Floor Maintenance Equipment



HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

THE NEW BOOK ON GREEN April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN April 2013
Get To Know The Green Guides





STANDARDIZING FLOOR MATS April 2013
Safety Regulations For Commercial Mats



February 2013
Carpet Encapsulation Keeps BSCs Profitable
Cost-effective method may reduce cleaning frequencies


February 2013
How To Comply With OSHA Regulations And Training
Develop effective training programs that comply with OSHA regulations







MANUFACTURER ROUNDTABLE November 2012
Multi-Surface Floor Cleaning: The Best Facilities For Combination Machines
Advice on the best facilities in which to use combination floor equipment, and proper cleaning methods for carpet tiles


August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it








COVER STORY November 2011
United Services of America: Two Men, One Vision
Paul Senecal and Michael Diamond use a unique, 50/50 business partnership to lead their companies to nationally recognized growth



October 2011
Low-Moisture Carpet Cleaning Techniques
Methods to keeping carpet care part of custodial programs




MARKET PROFILE May 2011
Healthcare Accounts Require Dedication To Specialized Cleaning
Medical clinics, dental and doctor offices, surgical centers and imaging facilities are a lucrative niche



SOAP March 2011
The Biggest Soap Seller
Distributors find bulk soap sales are outpacing cartridge sales

UP CLOSE: SOAP March 2011
Simplifying Soap
Multi-soap dispensers let customers install a variety of soaps throughout the building, while requiring only one type of model


FEATURES October 2010
Coming Clean On Hand Soap
Hand soaps can be easily contaminated — making them a "playground" for bacteria

AROUND THE INDUSTRY October 2010
More Adults Washing Their Hands


UP CLOSE: CLEANERS & DISINFECTANTS October 2010
Cleaning Around Sensitive Populations
Schools, healthcare facilities and even office buildings house vulnerable occupants that can be adversely affected by harsh chemicals

FREETIME October 2010
Still Shredding


AROUND THE INDUSTRY September 2010
New Mold Regulations In Kentucky and Louisiana



EXECUTIVE INTERVIEW May 2010
Paul Taylor, ESS Inc.
Improving employees' quality of life with hands-on leadership

AROUND THE INDUSTRY April 2010
Bulk Soap Dispensers Can Contaminate Hands


COVER STORY April 2010
Flagging Green Cleaning in State Schools
The number of states requiring green cleaning in schools grows at a steady clip

COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

OBITUARY October 2009
Former ISSA President Passes Away


FROM THE EDITOR July 2009
Overseas Innovation





AROUND THE INDUSTRY March 2009
Pulire Asia Expo Announces New Dates


FEATURE February 2009
Green Regulations: Thou Shalt Not...
...disregard green cleaning mandates. Abiding by the law is made easier through education and training


EDITOR'S NOTE September 2008
Fuel Charges Might Force Scheduling Changes


ASSOCIATION UPDATES September 2008
ISSA Summarizes VOC Regulations






FREETIME July 2008
Born To Ride


NEWS June 2008
Industry News




OPERATIONSLOG: CARPET CARE February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Choosing Specialty Vacuums


CLEANING PROFESSIONAL'S FIELD GUIDE 2008 January 2008
Improving IAQ With Vacuum Filters



OPERATIONSLOG: CHEMICALS November 2007
All-Purpose Cleaners Save Time, Money And Space
BSCs don’t need as much warehouse space as they used to, thanks to the availability and effectiveness of all-purpose products


COVER STORY September 2007
Seed Of Change
Eco-friendly operations taking root in jan/san manufacturing









MARKET PULSE: CARPET CARE October 2006
Encapsulation Captivates Cleaning Community
Encapsulators have long played second fiddle to other cleaning methods, but advancements in the technology make them worth another look


SAFETY PRODUCTS September 2006
Safety Products Keep Customers Safe And Sound
Workplace safety is critical in our litigious society. Distributors can help customers comply with regulations by providing safety products — and an education

HEALTH & ENVIRONMENT September 2006
Green Cleaning 101
BSCs go back to school as New York classrooms switch to green clean



FREETIME July 2006
Giulio And His Hounds




FEATURE - RESTROOM CARE February 2006
Your Biggest Headache: Keeping Restrooms Clean
A round-the-clock cleaning strategy that zeroes in on five critical appearance areas

EDUCATIONAL BUILDINGS April 2005
Scheduling 101
School districts and universities clean for healthy and safe buildings while juggling a full load of events


COVER STORY November 2004
Building Service Consulting
Today's BSC is expected to perform as a quasi-consultant without ever collecting a consultant's fee

COVER STORY September 2004
Improving Customer Profitability: Show Me The Money!
Revealing strategies for boosting profit margins

BUSINESS BUILDER August 2004
Reducing The Chaos In Your Organization


BUSINESS BUILDER January 2004
You Need Help — Now
An outside consultant can help your company thrive during difficult times