BRAVO! Group Services (BRAVO!), a privately-held facility support company, announced that four members of its senior leadership and operations management team recently earned the BSCAI’s Registered Building Service Manager (RBSM) designation. The newly designated members are Dan Beck (Executive Vice President), Giovanni Perez (Assistant Vice President), Jamie Blevins (Director of Operations), and Sylwia Bertini (Site Manager).
The RBSM designation represents an elite group of building service professionals worldwide and is the most prestigious symbol of excellence for building service contracting personnel. To date, a total of 28 BRAVO! team members have passed the rigorous examination.
“We are extremely proud that BRAVO! is the industry leader in having the highest number of RBSM designations within a company,” commented Frank Wardzinski, BRAVO! Chief Operating Officer. “Within our very competitive industry, the RBSM designation is well-regarded and assures our clients and prospective customers that we are credentialed with unsurpassed expertise and experience. Achieving the RBSM designation elevates the capabilities of our BRAVO! management to an even higher level...from generating multifaceted solutions…to more effectively managing our teams in the field…to delivering incomparable customer-focused service,” he added.
The RBSM is a comprehensive, full-day examination which distinguishes that those who pass have a thorough knowledge of building service contracting. Subjects covered in the exam include: Carpet Care, Customers Relations, Employee Retention & Training, Floor Care, Labor Laws, Quality Control, Restroom Cleaning, Security, Technology, Unions, and Workloading/Scheduling.