Truliant Names SVP Of Facilities & Administrative Services

Truliant Federal Credit Union announced it has promoted Chad Frye to the role of senior vice president, facilities and administrative services.

Frye is responsible for all aspects of facilities management at Truliant, including facilities, general services, physical security, fire and life safety, investigations, and vendor management. He oversees site selection, acquisition and disposition of properties, building design, new construction, repairs and maintenance, and the managing of lease renewals and landlord relationships. He reports to Todd Hall, president and CEO.

“Chad has been instrumental to our success for many years. This promotion recognizes the far reaching impact of his work and his commitment to the mission of Truliant,” Hall said. “His experience has given him an extensive understanding of our credit union and enabled him to take on new and challenging roles while advancing his career.”

Frye has led numerous projects at Truliant, including expansion efforts in both the Triad and Greater Charlotte Metro regions. He is responsible for creating brand alignment at Truliant locations. He recently led the remodeling of a former Office Depot into Truliant Academy, a training and innovation center. Frye spearheaded Truliant’s headquarters campus long-term planning efforts, and led Truliant’s addition of the new Hanes Mall operations center.   

Other notable projects include oversight and growth of imaging, business continuity and vendor management departments, and energy efficiency projects that include an LED lighting retrofit at all locations, the addition of hybrid vehicles to Truliant’s fleet, and a paperless/digital documents initiative.

Frye joined Truliant in 1993 in the credit union’s collections department. He later served as loan officer and branch manager. Frye was promoted to regional director in 1999. In 2013, he was named senior director, member experience optimization, and in 2016, he became vice president, facilities and administrative services. Frye received his bachelor of science in business administration with an emphasis in finance and risk management from Appalachian State University. He is a Leadership Winston-Salem graduate.