Mary Mortensen Marsden

Marsden Bldg Maintenance, L.L.C., a St. Paul-based facility services provider, announced the promotion of Mary Mortensen to President. Mortensen will be responsible for the ongoing operations of Marsden Bldg Maintenance as well as executing on the strategic goals for the company.

“I’m very excited to have Mary in this role,” says Chris Hillman, chief operating officer of Marsden Services. “We knew we needed a leader in this position who would be committed to supporting and enabling our associates. We also wanted someone with leadership skills to identify the opportunities in our market and our industry and be able to implement strategies to strengthen our operations. Mary is absolutely the right person for the role. She has the experience and skills to develop our people, implement new processes, and apply tools that allow us to further our capabilities.”

Mortensen has over 25 years of experience in services and retail industries and brings a unique combination of experience in both operations and HR leadership roles. Prior to joining Marsden in early 2023, Mortensen was the vice president of the Lifetouch Field Operations Support division. Mortensen’s resume includes extensive experience in designing and delivering strategies to support extensive field-based operational structures. 

She has been involved in developing a large-scale reorganizational plan to transition from a divisional approach to an enterprise-based function, as well as implementing and managing initiatives to generate cost efficiencies, improve operational timelines, and deliver growth. Mortensen has a consistent record of success in developing and leading highly productive and engaged teams and she is known for the ability to execute while optimizing business processes. Mortensen holds a BA in Business Administration and Marketing from the University of Minnesota, Duluth.

“I’m thrilled to be leading an organization with such a strong culture and rich history of supporting our customers, employees, and the communities in which we serve,” says Mortensen. “I look forward to fostering those relationships and building new ones.”