Expanding service

ServiceMaster Restoration by Simons, a Chicago-based provider of professional fire and water damage restoration services as well as specialty cleaning services in the Chicagoland area, is announced its expansion of Lake County to its service coverage area.

Owned by President Nasutsa Mabwa and Managing Director Sam Simon, the married couple oversee a woman-owned MBE/WBE certified firm and family-run company whose residential and commercial customers reside in the North Shore, Chicago, Oak Park-River Forest and all towns east of Interstate 294 north to the Wisconsin-Illinois border.

“The disaster restoration market in Chicago is extremely competitive,” says Mabwa. “Over the past decade since we opened our doors in 2013, many smaller restoration companies have opened creating a very tight restoration marketplace. So, we wanted to reassess our growth strategies and that’s when we tapped into an opportunity to expand our coverage area into Lake County.”

Mabwa said that 2023 was a good year for the company, citing record 50 percent year-over-year growth from 2022 to 2023, hiring a full-time claims office manager, promoting from within for the role of office manager, adding several new company-branded cargo service vans and streamlining service offerings to focus on core areas which include water, fire/smoke and mold restoration.

“With our goal to give high-quality professional services to everyone in our coverage area, we are looking to another successful year in 2024,” Mabwa says.