Founded in 2003, First Class began with an emphasis on new construction cleaning. After being purchased in 2007, however, new ownership led to the expansion of territory serviced and scope of tasks being widened. Now with clients including Best Buy, TJ Maxx and Burlington Coat Factory, First Class prides itself on providing customized cleaning plans for clients, while also putting a premium on customer service and being open to feedback. First Class has experienced frontline staff, credited to competitive wages that lead to strong retention for the company.