Network Distribution (Network), announced the appointment of Meg Dolan to the position of vice president, Customer Operations.
Since joining Network in 2019 as director of Customer Integration and Services, Dolan has played a pivotal role in leading the customer service and implementation teams while providing crucial support to Network’s corporate account customers and distributors.
Managing numerous strategic initiatives to enhance customer and member satisfaction, her leadership has streamlined our service processes and delivered improved customer capabilities. Under Dolan's guidance, the company has fostered an engaged, high-performing team by prioritizing open communication while motivating and empowering the organization.
“I am pleased to recognize the dedication and commitment that Meg brings to Network’s customers, distributors, and suppliers,” remarks Alan Tomblin, chief executive officer. “Her significant contributions to our customer service structure and culture have been instrumental in elevating the services we provide. We are fortunate to count Meg as a committed leader in Network’s ongoing success.”
As vice president, Customer Operations, Dolan will build upon her success and continue driving our mission of providing exceptional service to our valued members and customers. Network is confident that her proven leadership and customer focused approach will further elevate Network's market position and strengthen its competitive advantage.