ABM, provider of facility solutions, has been contracted to provide parking services to Navy Pier, one of the top-attended destinations in the Midwest. Under the agreement, ABM will provide parking management services for Navy Pier’s onsite parking facilities, comprising more than 1,500 parking spaces in total, as well as support in implementation of planned updates to parking revenue control equipment and signage within the facilities.
Located on Lake Michigan, Navy Pier is one of the leading nonprofit cultural destinations in the Midwest, stretching more than six city blocks and welcoming more than 9 million guests annually. Now in its second century, the Pier is in the midst of a bold, multi-year redevelopment project that has resulted in the opening of the iconic Centennial Wheel, the 13-acre Polk Bros Park, and most recently, the new Fifth Third Bank Family Pavilion, featuring dozens of options in dining, retail, entertainment and attractions. The Pier has yet to unveil its Peoples Energy Welcome Pavilion this August, a 220-room hotel in 2020, among other exciting new renovations.
“Navy Pier is an integral part of the fabric of Chicago,” said Arnold Klauber, SVP of Parking, ABM. “We are excited to partner with this popular Midwest destination to help make the guest experience more seamless, and leverage our industry expertise to meet the unique demands of their operations.”
“As the People’s Pier, Navy Pier remains committed to finding ways to continue enhancing its guest experience and delivering quality service across the board, from arrival to departure,” said Brian Murphy, Chief Operating Officer, Navy Pier. “We look forward to working with ABM, a parking solutions provider with a proven track record in successfully managing large-scale facilities, and utilizing their resources and expertise to improve the parking and overall guest experience at the Pier.”
The partnership with Navy Pier expands ABM’s footprint in the Chicago Metro area, as well as its national parking services portfolio.