As most experts would agree, training is a critical component to the success of any department or organization. But many departments fall short on evaluating the effectiveness of their training programs. According to an article from Manage Smarter, it is important to develop business intelligence tools that will help companies improve the measurement of training effectiveness.
"Unless a training program exists simply for the sake of training, results should be measured and measurements should include business performance data, not just training data. Including selected metrics — such as sales, customer satisfaction, workplace safety, productivity and others — into a reporting strategy can help demonstrate where training has increased revenue or decreased costs."
The article also touches on cross-functional reporting, learning management system independence, business system integration, performance alignment and training models from learning analytics. Click here to read more.
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