ISSA announced that Supreme Maintenance Organization (SMO) has certified to the ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (CIMS-GB) with Honors criteria.

CIMS applies to the management, operations, and performance systems of cleaning organizations. Compliance with the Standard demonstrates that a cleaning operation is structured to deliver consistent, quality services designed to meet customers’ needs and expectations. CIMS certification has become a requirement in many cleaning-service bid specifications as end customers look for an effective way to identify cleaning-service providers who are true companies of excellence and committed to customer satisfaction.


“We are very excited to receive the CIMS–GB Certification with Honors.   This certification places us in a very elite group of janitorial service providers throughout the world who have demonstrated a commitment to best practices.” said David Murphy, President, SMO.  


CIMS-certified organizations must demonstrate compliance with the five core principles of the Standard—quality systems; service delivery; human resources; health, safety, and environmental stewardship; and management commitment—and undergo a comprehensive assessment of management and operational execution. Compliance with the CIMS-GB criteria illustrates SMO’s commitment to delivering green and sustainable cleaning programs. The CIMS-GB designation will help SMO provide customers with precisely what they need to secure points under the U.S. Green Building Council’s LEED for Existing Buildings: Operations and Maintenance (LEED-EBOM) Green Building Rating System, while greening operations overall.


As part of the certification process, an independent, accredited assessor conducted on-site reviews of SMO’s systems, processes, and documentation. The assessor also visited randomly selected SMO customers to ensure that the organization’s activities are consistent with its documented systems and processes.


“Our customers were very pleased to learn that we earned our CIMS-GB with Honors certification.  It gives them confidence to know that their service contract provider can help them promote their business and solidify their position in the market place.” Murphy added.