Since you received SM’s May issue, I’ve received some intriguing reponses to the article “E-Commerce.” One reader said he had three new customers start ordering online since the article was published. Now I like to think that’s a result of the article, but the fact is customers are moving online at a slow but steady pace. Please pass your e-commerce tales my way.

SM’s scrutiny of technology’s business potential continues with this month’s Tech Central article, “In the Palm of Your Hand.” We give you the lowdown on hand-held computers. Some distributors have already integrated them into their sales processes. There’s a lot to be learned before you buy, though.

Remember when we were scared to death of the “disintermediation” the Internet would enable? (Manufacturers selling straight to end users due to Internet connectivity.) I think we’ve all realized that’s not going to happen soon...or maybe, ever. Rather, all the debate and tumult helped us realize that the function we serve — the product pipeline from manufacturer to end user — is an inherent and critical element of classic free enterprise.

Our wholesaling counterparts are theoretically responsible for enhancing our ability to deliver on demand. In this month’s issue, we share the wholesaling perspective regarding what’s best for today’s jan/san product distribution channel.




POSTED ON: 6/1/2001