Each year, ISSA continues its work to improve and expand the numerous educational opportunities it provides its members. This years list of speeches, workshops and seminars demonstrates that commitment to learning.
Key topics at ISSA/INTERCLEAN® New Orleans 2004 include increasing profits, dealing with competition and improving leadership skills. Popular speakers at this years show include Dr. Al Bates, Bill McCleave, Doug Levin and Mike Jones. ISSA will also feature panel discussions with industry experts, and it is bringing back its popular Womens Forum, which will feature author Sara Laschever.
For more information and to create a personalized schedule, go to ISSAs Agenda Builder.
Monday, November 15 | |||||||||||
9 a.m.- 5 p.m. | ISSA Labeling and Hazcom 101 Workshop (separate fee) By a panel of industry experts. |
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2 p.m.- 5 p.m. | Solutions For Success: The New Breed Of Manufacturer Representatives By Dave Frank The role of the manufacturer representative agency is evolving. You now play a much larger role in managing the distribution channel, training, specifying product, providing customer service, and performing pull-through and selling. You'll examine ways to structure and lead an agency, plus outline marketing strategies that will successfully transform your agency. |
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5 p.m.- 6 p.m. | Reception Sponsored by ISSA and the Manufacturers Representatives of America, Inc. (MRA) |
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Tuesday, November 16 | |||||||||||
8 a.m.- 1 p.m. | Distributor Profit Adventure® Workshop (separate fee) By Kelly Lyons Do your employees know how their daily decisions impact profitability? Profit Adventure® is an innovative financial-literacy training program for distributors that will help your employees gain the practical financial knowledge and skills to make better decisions that positively impact your company's growth, profits and customer satisfaction. |
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8 a.m.- 1 p.m. | High-Performance Healthy Cleaning Workshop (separate fee) By Stephen P. Ashkin Sponsored by ISSA and the U. S. Green Building Council (USGBC) Youve heard the buzz about healthy and green cleaning. Now see how your company can benefit from helping customers reach the latest standards. This workshop, designed for manufacturers, distributors, and facility service providers, will address healthy cleaning recommendations, suggested product standards, and proven implementation strategies. It also will help you gain a better understanding of the cleaning component of the U.S. Green Building Councils Leadership in Energy and Environmental Design for Existing Buildings (LEED-EB) rating system. |
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8 a.m.-5 p.m. | IICRC Hard Floor Care Technician Training-Part I of IV (separate fee) By Bob Merkt, MEGA Consulting Sponsored by ISSA and presented by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) |
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Wednesday, November 17 | |||||||||||
8:30 a.m.- 9:45 a.m. |
ISSA Keynote Presentation
By Former U.S. President George H.W. Bush Just two weeks after the U.S. presidential election, hear from this esteemed former head of state whose own son will be in the running. Former President George Bush will discuss his views on world events and politics, as well as a need for strong leadership in todays business environment. Dont miss this timely and rare opportunity to tap into the insights of an international political insider! Audience questions will be taken following his address. |
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3 p.m.-6 p.m. | IICRC Hard Floor Care Technician Training-Part II of IV (separate fee) |
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Thursday, November 18 | |||||||||||
8 a.m.- 11 a.m. | IICRC Hard Floor Care Technician Training-Part III of IV (separate fee) |
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8:30 a.m.- 10 a.m. | Industry Insider Panel: Cleaning in a New Business Environment With A Panel of Experts Industry leaders from all segments of the cleaning profession weigh in on the biggest issues and opportunities facing cleaning operations and suppliers in a world of tighter budgets, greater competition, and a slowly increasing awareness of the value of cleaning in society. |
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8:30 a.m.-10 a.m. | 3rd Annual ISSA Womens Forum: It Doesnt Hurt to Ask By Sara Laschever (reservations required) Join the renowned speaker and co-author of Women Dont Ask: Negotiation and the Gender Divide. Sara Laschever will show you how to reframe your interactions and more accurately evaluate your opportunities in business and in life. Learn how to ask for what you want in ways that feel comfortable and possible, taking into account the impact of asking on your relationships. Plus, recognize the ways in which our institutions, child-rearing practices, and unspoken assumptions perpetuate gender inequalities that are inefficient and economically unsound. |
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8:30 a.m.-10 a.m. | Strategic Partnering for Manufacturers, Distributors and FSPs By Vassie Hollamon Success in mature industries and markets requires manufacturers, distributors and facilities services providers to embrace relationships that go beyond issues of product specification and price. Reconciliation of these issues, though necessary, is insufficient to promote long-term growth and often works against the success of one or all parties involved. Success instead depends on the creation and nurture of partnerships that reach beyond the contract and to the enablement of the strategic success of the end consumer of the facilities services. Extending the strategic partnership relationship from the manufacturer to the end consumer is the responsibility of the distributor and the facilities services provider and absolute alignment to this end is imperative to strategic success. A six-year partnership experience at the University of Maryland Baltimore will be examined to identify the path, pitfalls and profitability of strategic partnerships between distributors and facilities services providers. |
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Friday, November 19 | |||||||||||
8 a.m.- 10 a.m. | IICRC Hard Floor Care Technician-Part IV of IV & Test (separate fee) |
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8:30 a.m.-10 a.m. | Introduction to Cleaning Management By John Walker Since most universities do not offer a custodial management program, this session will address the basics of this emerging science. What are the crucial elements of a well-managed cleaning operation? What do most cleaning managers fail to do properly? What changes should cleaning managers focus on, and what should they avoid? What do the employees know about managers that can destroy operational effectiveness? |
Former President George H.W. Bush
Featured Speaker
On November 2, 2004, Americans will vote to elect or re-elect the next president of the United States. Only a few days later, former President George H.W. Bush will address ISSA/INTERCLEAN® 2004 attendees and offer his views on todays economy and political environment.
In 1988, Bush was elected the 41st president of the United States, defeating Massachusetts Governor Michael Dukakis. During his one term in office, Bush saw the end of the Cold War and the fall of the Berlin Wall, the Persian Gulf War, the Lebanese hostage crisis and the Tiananmen Square massacre. On the domestic side, some very significant legislation was passed during Bushs administration, including the Americans with Disabilities Act and the Clean Air Act. Despite much public support for his foreign policy, his popularity faded due to the shaky economy and Bush lost his 1992 re-election bid.
Born in Milton, Mass., in 1924, Bush enlisted in the military on his 18th birthday in 1942. By 1943, he became the youngest pilot in the Navy and flew 58 missions over the Pacific during World War II. In 1944, his plane was shot down while he was bombing an island off the coast of Japan.
After the war, Bush graduated from Yale University and moved to Texas, where he began a successful career in the oil industry. During the 1960s, Bush entered national politics, serving two terms in the House of Representatives. President Richard Nixon later appointed him Ambassador to the United Nations. Before becoming Ronald Reagans running mate in 1980, Bush also served as Chairman of the Republican National Committee, headed the U.S. Liaison Office in Beijing, China, and was director of the CIA.
Currently, Bush serves on the Board of Visitors of M.D. Anderson Cancer Center in Houston, and is honorary chairman of the Points of Light Foundation. The former president has also written two books since leaving office: All the Best, George Bush: My Life in Letters and Other Writings, and A World Transformed, co-written with former National Security Advisor Brent Scowcroft.
Policies & Fees
Conditions of Participation
- Registration of individuals may only include a firm's full time employees.
Penalties: Confiscation of badge(s), removal from the trade show floor, forfeiture of registration fees. The first violation may include at the sole discretion of ISSA staff and/or Board: $500 fine, suspension of membership and show participation of one year. The second violation will include $1,000 fine, suspension of membership and show participation for at least one year.
- During official exhibiting hours all firms and individuals of those firms are not permitted to open a hospitality suite, schedule a meeting, a meal function, or any other event away from the trade show floor.
Penalties: Confiscation of badge(s), removal from the trade show floor, forfeiture of registration fees. The first violation may include at the sole discretion of ISSA staff and/or Board: $500 fine, suspension of membership and show participation of one year. The second violation will include $1,000 fine, suspension of membership and show participation for at least one year.
- Video or still photography of an exhibitor's booth is not allowed. Exceptions are the press, the official Show Photographer, or as approved by ISSA Show Management.
- Product solicitation on the exhibition show floor is permitted only by representatives of exhibiting firms. The penalty may include forfeiture of fees and removal from the show floor as well as membership and show suspension of a maximum of one year at the sole discretion of ISSA management.
- The minimum age for admittance to the show floor is 12 years.
- The ISSA Convention is subject to acts of God, acts of war, terrorism, government regulation, disaster, fire, strikes, civil disorder, curtailment of transportation facilities preventing or unreasonably delaying attendees and guests from appearing at the ISSA Convention, or other similar cause beyond the control of ISSA making it inadvisable, illegal, or impossible to hold the ISSA Convention. ISSA reserves the right to cancel the Convention for any one or more of such reasons without penalty.
Registration Policies
Name Changes and Registration Cancellation/ Lost Badges
- Name changes on a "pre-registration" badge can be done on-site for a fee of $25. The original badge must be presented. All changes must be made no later than Wednesday, November 17.
- There will be a $40 fee for lost badges.
Registration Fees
Trade show Registration fee |
$40 |
Trade show registration includes access to the exhibits on Wed., Nov. 17, for distributors/wholesalers, manufacturer representatives, manufacturers, associates and Thurs. - Fri., Nov. 18-19 for all industry professionals as well as the keynote address on Wed., Nov. 17. |
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Individual Seminar Registration Fee |
$35 |
Seminar registration is in addition to trade show registration and includes access to educational seminars for distributors on Tues., Nov. 16, and facility service providers on Wed., Nov. 17, as well as the morning seminars on Thurs. - Fri., Nov. 18-19, for all industry professionals. ISSA member distributors, manufacturer representatives, and wholesalers in North America who sign up by October 15 receive complimentary seminar access with each trade show registration! |
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Non-exhibiting manufacturers |
$675 |
For manufacturing companies in the United States and Canada that are not exhibiting at ISSA/INTERCLEAN® New Orleans 2004. Fee will be waived for first-time company attendance. |
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Non-ISSA Member Company Fee |
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First time or no attendance in the last three years (2001-2003) | $100 |
Previous attendance within the last three years (2001-2003) | $450 |