

Craig Baumgardt, Jr. is a director of operations at Right Choice Janitorial Supply, LLC, and has managed to cultivate a reputation built firmly on reliability, exceptional customer service, and a consistently positive demeanor. Linda Merkt, owner of Kettle Moraine Professional Cleaners and nominator of Baumgardt, highlights his remarkable ability to maintain a good mood (even under pressure) and his dedication to meeting client needs promptly and efficiently.
Baumgardt's responsiveness is a hallmark of his service. He is known for his "Johnny on the spot" approach, ensuring that clients receive necessary supplies and equipment without delay. He demonstrates a willingness to go the extra mile, making special arrangements to deliver items on time. If he doesn't have a product in stock, he leverages his resources to find it and procure it for his clients.
Beyond efficiency, Baumgardt prioritizes informed decision-making. He takes the time to thoroughly discuss product options with his clients, ensuring they understand the benefits and drawbacks of each choice. He never tries to pressure them into purchases, fostering a sense of trust and collaboration.
Baumgardt also proves to be a valuable resource for problem-solving. He listens attentively to clients facing challenges on the job and remains committed to finding effective solutions. His dedication to assisting clients until a resolution is reached demonstrates his commitment to their success as well as his own.
Merkt emphasizes Baumgardt's well-rounded character, noting his dedication to his family and his enjoyment of the outdoors. He strikes a strong balance between his professional and personal life. Merkt and her husband, who have known Baumgardt professionally for over 30 years, consider him highly deserving of the Sanitary Maintenance Sales Leader Award.
His long-standing relationship with his clients, built on trust and reliability, speaks volumes about his character and professional integrity. Baumgardt’s combination of positive attitude, responsiveness, and genuine care for his clients makes him a standout sales leader in the industry.
The 2025 Sanitary Maintenance Sales Leaders are Recognized
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