John Bruning Goes Above and Beyond for Clients

Bruning’s commitment to service is evident in his willingness to go above and beyond to address his clients' needs. When the Harrisburg School District transitioned to new paper towel and toilet paper dispensers, Bruning personally ensured that any missing dispensers were installed, even after the initial installation crews had departed. He replicated this level of support when new schools were built, promptly addressing any missing or broken dispensers. 

His proactive approach extends to regular check-ins with the school district’s cleaning staff. Bruning ensures that they are using the products correctly and readily assists in resolving any issues that arise. He even provides his personal phone number, ensuring that staff can reach him whenever needed. This level of accessibility and support significantly eases the workload for Reinhardt and his team. 

Reinhardt highlights Bruning’s proactive offers to directly visit or speak with staff, demonstrating his commitment to resolving issues efficiently. This dedication and client-centric approach have earned him Reinhardt's unwavering trust and respect. 

Reinhardt's relationship with Bruning spans several years and two school districts. Having initially worked with Bruning at his previous district six years ago, Reinhardt sought his services again when he moved to Harrisburg, demonstrating the lasting impact of Bruning's exceptional service. Bruning’s reliability and commitment to his clients have solidified his reputation as a trusted partner. 

With an obvious dedication to service, Bruning’s proactive problem-solving, and his willingness to go the extra mile make him an exemplary sales leader. His approach serves as a model for others in the industry, demonstrating that genuine client support and a commitment to service are the cornerstones of lasting success.