June 2003

ASSOCIATION NEWS

Frank Featured District Meeting Speaker
David Frank is presenting “Smart Street Selling: How to Get and Keep Customers in the Jan/san Industry” this year at International Sanitary Supply Association’s (ISSA) district meetings. Frank, a consultant who has dedicated his 25-year career to the sanitary supply industry, says he’s able to bring information to his seminars that serves manufacturers, distributors and end users. Recently, Frank concluded the Cleaning System Design seminars, also in partnership with ISSA.

“I function with all three disciplines of the sanitary supply industry: the manufacturer, the distributor and the end customer,” says Frank. “ISSA is trying to bring all those disciplines together. For Cleaning System Design, the seminar catered to the facility service provider, but manufacturers and distributors need to know the issues that their customers are wrestling with.”

The current economic climate has made detailed customer knowledge imperative for increasing sales, he adds. “The biggest issue is becoming literate in understanding customer needs and issues. The people who manage the facilities are ultimately the ones who have the keys to the kingdom.” The last of 14 district meetings will be June 27, 2003, in New Jersey.

IICRC Pushes for Mold Standard
The Institute of Inspection Cleaning and Restoration Certification (IICRC) recently held its spring board of directors meeting in Orlando, Fla. IICRC president Lee Zimmerman recognized Larry Cooper and Jeff Bishop for their many years of support and contributions as volunteer board members. Both Cooper and Bishop were contracted as consultants at the meeting. Cooper, Bishop and other IICRC members are now conducting meetings to review and accept various drafts of the upcoming IICRC S520 standard and reference guide for mold remediation.

RDA Honors Suppliers
Redistributors of America recently announced three awards given during the company’s annual planning meeting: jan/san supplier of the year (IBS Corp., New York); foodservice supplier of the year (GenPak, Glens Falls, N.Y.); and paper supplier of the year (SCA Tissue, Neenah, Wis.). Pictured are (l-r) Michael Hunt, vice president of sales and marketing, RDA; Jeff Leong, western regional manager for SCA; Bill Sweaney, senior director of sales, SCA; Joe Russo, eastern regional manager, SCA; and J.T. Baily, executive director, RDA.

• Daley International Specialty Coatings Division, Chicago, recently announced that Kevin Dowell is now regional sales manager for the Midwest. Prior to joining Daley, Dowell was sales manager for Magee, a national coatings supplier.

• Chase Products Co., Maywood, Ill., recently announced that Dean Dabaco has been appointed national sales manager, consumer products division.

• Rochester Midland Corp., Rochester, N.Y., recently announced that Keith Bradley has joined the company as corporate vice president and president of the distributor products division. Also, Dick Parrish is now division vice president of the personal care group.

• The United Group, Monroe, La., recently contracted with Maurice Brosio, owner of All Pro Marketing, to seek out new stockholder members for the group in Mexico, Central America and the Caribbean.

• Steve Connor has joined National Chemical Laboratories, Philadelphia, as regional sales representative for southern Ohio, eastern Kentucky, West Virginia and Indiana. In addition, Jeff Lentini is now regional sales representative for Texas.

• Pro Team, Boise, Idaho, recently announced that Richard Steinberg has been appointed vice president of commercial business development. Steinberg recently served as a division manager for the Clorox Co.

• Waxie Sanitary Supply, San Diego, has announced that Jeff Roberts recently received the Southern California Sanitary Supply Association’s (SCSSA) Outstanding Person of the Year award.

• International Custodial Advisors Network (ICAN), Boise, Idaho, recently appointed Gary Clipperton vice president.