The year 2001 may not have been the most fruitful for distributors’ businesses. For many, 2001’s disappointments provide ample motivation to start the new year off on the right foot.

To help distributors along, the editors of SM have taken the initiative to make the 2002 Buyer’s Guide a better, more useful tool than ever before. We’ve combed through the listings one by one, and have arrived at the most thorough, accurate and comprehensive compilation of products, manufacturers and brand names available to the jan/san industry. We hope you find it useful, and if you have any suggestions for future improvements, please contact us.


We’ve also packed some informative articles into this issue that will undoubtedly pique distributors’ interest. First, be sure to check out this month’s Tech Central section. The article includes the accounts of a few distributors who have had run-ins with computer hackers or viruses. Think your company’s information systems are immune? Are you confident your IT protection strategies are up to par? We found that distributors can never be too careful.

Also, this month’s Market Pulse article offers new information on why responsibility for carpet spot removal sometimes falls on the distributors’ shoulders. We also reveal a few tricks of the trade, straight from carpet cleaning contractors.