January 2009 Issue

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TECHNOLOGY
Know Thy Customer

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FROM THE EDITOR
Be Aggressive On The Tough Road Ahead

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COVER STORY
Supply & Demand Quandary

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FREETIME
Herding Sheep For Charity

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UP CLOSE: TOUCH-FREE
A Clean Exit

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UP CLOSE: OXY & BIOBASED PRODUCTS
Restroom Cleaning With Natural Resources

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UP CLOSE: CARPET CARE
Rising Demand For Certified Equipment And Chemicals

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IN THE NEWS
Distributors Learn From Last Winter

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ONE-ON-ONE
The Personal Approach To Distribution

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GREEN NEWS
ISSA And Ashkin Propose Disinfectant Program To EPA

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AROUND THE INDUSTRY
Companies Earn Green Recognition

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ASSOCIATION UPDATES
NJSSA Moves Supply Line 2010

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PEOPLE AND COMPANY NOTES
Industry Veteran Passes

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WEB BYTES
EPA Launches New Site Tailored To Mobile Phone Users

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PRODUCTS
New Products: January 2009

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