May 2001 Issue

---

PRODUCT FOCUS
Pre-Moistened Towelettes

---

MARKET PULSE
Going ‘Green’

---

MARKET PULSE
Hand Dryers: No Longer the Hot Wave of the Future?

---

TECH CENTRAL
Let Your Customers’ Footsteps Be Your Guide

---

TECH CENTRAL
Do Your Homework

---

BUSINESS MANUAL
A poorly constructed employee handbook is worse than none at all

---

BUSINESS MANUAL
Firing an employee should be a last resort. But how can you prevent it?

---

BUSINESS MANUAL
Advertising agencies help busy distributors spend more time selling

---

BUSINESS MANUAL
Fixin' For Profits

---

EDITOR'S NOTE
In This Race, Speed Won’t Necessarily Help You Win

---

NEWSWORTHY
Scotchgard Chemical Widespread in Environment

---

FACE OF THE INDUSTRY
Two Themes Emerge for SSWA Executive Conference

---

FREETIME
Braving the Water and Waves

---

COVER STORY
E-Commerce

---